# Intelex EHS Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Intelex EHS Software the right EHS Management solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80803/EHS-Management-Software/reviews --- Intelex EHS Software 4.2 (63) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Intelex EHS Software Ease of use 4.1 Customer Service 3.9 ## Pros and Cons in Reviews Shane D ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: I used a free trial. “The platform provides strong oversight of EHS programs and helps standardize processes while supporting compliance and continuous improvement initiatives“ May 20, 2026 MR Morgan R Systems AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: More than 2 years. “Most operational data sysems do not have good relation management or emission calculations.“ October 9, 2025 RJ Ria J Environmental Reporting AnalystOil & Energy, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “Configurability. & flexibility, mobile &field focussed capabilities, strong integration and analytics, user experience improvement and accessibility, data quality, prompt customer service.“ October 9, 2025 SD Sam D EHS Data EngineerOil & Energy, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I don’t like the lack of integrations for cloud-based ACT, which is why we are still self hosted.“ October 9, 2025 Shane D ManagerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: I used a free trial. “Overall, Intelex EHS Software has been a reliable and effective platform for managing health, safety, and compliance activities.“ May 20, 2026 SC Sydney C Systems team memberOil & Energy, 10,001+ employeesUsed the software for: More than 2 years. “It keeps our team from addressing other projects and improvements when system health is poor.“ October 9, 2025 MR Morgan R Systems AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: More than 2 years. “I have generally had a positive experience, as it is far easier to maintain data and compile information from the system than other similar systems or with spreadsheets.“ October 9, 2025 SC Sophy C Compliance AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Because it's so beefy, it can be extremely cumbersome to learn and customize.“ October 9, 2025 ## Showing most helpful reviews Showing 1-25 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Destiny D. insurance agent Insurance Used the software for: I used a free trial ### "EHS Powerful Tools for Safer Workplaces" January 23, 2026 5.0 My experience with Intelex EHS Software has been very positive. It makes managing environmental, health, and safety data organized, efficient, and easy to track. The dashboards are intuitive, reporting is customizable, and I always feel confident staying on top of compliance. While there’s a lot to explore at first, the platform is powerful and flexible once you get the hang of it. Pros I love how Intelex keeps all my EHS data organized and easy to track. The dashboards are intuitive, reporting is quick, and it makes staying on top of compliance totally stress-free! Cons It can feel a bit overwhelming at first because there are so many features, but once you get the hang of it, it’s super powerful and really worth the learning curve. Review Source OE Omar E. System Administrator Packaging and Containers Used the software for: 2+ years ### "The reliable software " October 9, 2025 5.0 I’m very satisfied with the software, easy to use, easy to train trainers and users, intuitive. Customer service is outstanding and support is very knowledgeable and quick Pros The Simplicity, good performance and support. For system administrators is easy to provide fast solutions to the business and the integration with our HR systems is smooth Cons The complexity about translating to different languages, we have around 16 different languages and is a hassle to group the different translations by modules or sections for an easier feedback from the end users who correct the translations Alternatives considered [Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) Reason for choosing Intelex EHS Software Price is one of the reasons, I was not during the selection process Review Source VR Verified Reviewer Manager Logistics and Supply Chain Used the software for: I used a free trial ### "Good All-Around Platform for EHS and Compliance Management" May 20, 2026 4.0 Overall, Intelex EHS Software has been a reliable and effective platform for managing health, safety, and compliance activities. It helps improve tracking, reporting, and accountability, although some areas can take time to learn and configure properly Pros I particularly liked the robust reporting, analytics, and configurable workflow capabilities within Intelex EHS Software. The platform provides strong oversight of EHS programs and helps standardize processes while supporting compliance and continuous improvement initiatives Cons What I liked least about Intelex EHS Software was that some functions can feel complex at first, and it takes a bit of time for users to become familiar with the system and use all features effectively Review Source BB Bethany B. HSE Systems Supervisor Oil & Energy Used the software for: 2+ years ### "Guiding continuous imrpovement for safety management systems" October 9, 2025 3.0 Intelex provides a starting point for organizations to implement HSE managent systems with out-of-the-box features and allows flexibility for organizations to evolve their processes, workflows, and tools. It is a good data collection and storage tool. There have been challenges with response times and quality of responses on service and support tickets and outages, but there have been noticeable improvements over time. There are a lot of possibilities within the available applications and ways for users to enter and access their data and generate reports. Pros It is nice to be able to configure the solutions to meet the needs of the organization. The merge templates have been useful in several scenarios, and so are many of the other tools. We are excited about the document preview feature, APIs, predictive text for searching, and multidimensional hierarchy and many other of the new features that are or are becoming available. Compared to other management systems, ILX is reasonably priced and allows for many more opportunities for improvements. Cons System performance has improved, but there are still lags and delays, especially in the non-Production environments. The primary feedback we receive from users is that it takes too many clicks to get through workflows. They want to be able to navigate through the forms with ease and the way the popup windows and search functions have been in the past have been difficult for users. Alternatives considered [Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) Reason for choosing Intelex EHS Software Cost and configuration capabilities have been a big factor. Review Source MC Matthew C. Sr. Manager, EHS - Air Quality Oil & Energy Used the software for: 2+ years ### "A uniquely critical, but aging tool" October 9, 2025 4.0 Over 12 years, it has been critical to my team's success and I'd do it all over again, but in the last few years things have slowed down and I'm looking forward to seeing them speed back up Pros One of very few products that can be configured to resolve some of the most complex air requirements in the world. Cons It's aging. I look at more modern systems and want the integrated chat bot, the anyone can write SQL aids, and API connections for every table. Alternatives considered [Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) Reason for choosing Intelex EHS Software ACTS is much more cost effective and configurable. Review Source JT Josh T. Senior Environmental Analyst Oil & Energy Used the software for: 2+ years ### "OK Platform, but has good potential" October 9, 2025 3.0 The software overall has good intentions, but due to challenges with the performance and user adoption (due to not very intuitive UI—bulk import/export of data and report building), the overall experience of the Intelex platform is plagued Pros In terms of ACTS, it’s very configurable, the calculation engine is strong for emissions calculating Cons Turnaround time for support tickets takes too long, getting data out is difficult, report building isn’t easy for a user that doesn’t know SQL (most end users) Alternatives considered [Enablon Air Compliance Management](https://www.capterra.com/p/152678/Emissions-Management-Software/) Reason for choosing Intelex EHS Software Legacy company used ACTS and it wasn’t in the budget to move to another product Review Source AF Adam F. Global quality systems manager Food & Beverages Used the software for: 2+ years ### "Kerry review" May 8, 2025 3.0 Fine, we needed to do a lot of reconfiguration after we launched all the apps but we built enough capabilities in house to do that. Pros Customisable so we can adapt or create the apps we need without requiring intelex support Cons Very littlw new applications coming out or updates to existing ones that are out of the box. Would like to seethings changing more often Alternatives considered [Veeva QualityOne EQMS](https://www.capterra.com/p/178567/Vault-Quality-Suite/) Reason for choosing Intelex EHS Software Customisability, ehs and quality apps in one. Doc control. Review Source CL Corey L. IT Advisor Oil & Energy Used the software for: 2+ years ### "Intelex review" October 9, 2025 5.0 Overall the system has been very easy to roll out to our users. We are able to quickly configure the system to meet our company needs. Pros This app is very configurable. The company takes feedback from it’s customers and uses it to improve the platform. Cons Customer support timing could be improved. The Mobile platform synchronization could be improved for offline use. Alternatives considered [Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/) Reason for choosing Intelex EHS Software Ease of use. Usability. Ease of configurability. Review Source HD Harjas D. Founder Environmental Services Used the software for: 2+ years ### "Configuration review" May 8, 2025 4.0 Having configured this platform for over 100 clients and also configuring other platforms, this is very easy to set up and get going. Pros The flexibility with configurablilty! This tool allows us to make the form and workflow as complicated as easy as customers need. Also allows to scale up and down over time, data cleanup is usually easy and straight forward. Cons Reporting can be really tough with large data sets, end users login works slower than admins and can be painful if not configured as per best practices. Language translations can be time consuming Alternatives considered [Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/) Reason for choosing Intelex EHS Software Configurability and time to roll-out. Also got great reviews on being able to move configurations Review Source WF Wendy F. Supervisor ESH Functional Oil & Energy Used the software for: Less than 6 months ### "Implementation Still Underway. Overall Good Experience. " October 9, 2025 4.0 Overall, it's been a reasonably good implementation experience. There has been some frustration with ILX support, according to our project manager. Pros We're still in the process of implementing the software. I've been able to teach myself how to do things and I'm told it's very easy to create modules. Cons Report creation does not allow for much customization. The disconnect between the UI/UX from V6 to ACTS is apparent. They look completely different. Having to have more than one conversation about where to store equipment, for example, was frustrating. A truly integrated product would not have had that issue. Alternatives considered [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) Reason for choosing Intelex EHS Software Various reasons but a big factor was that several people on the selection committee had used Intelex previously. Switched from [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/) Essential Suite was not available. Product no longer supported. We had to choose another. Review Source RJ Rosie J. Quality and System Administrator Food & Beverages Used the software for: 6-12 months ### "Review : )" June 16, 2025 4.0 For me, I really like Intelex and think it is an easy to use software and has a brilliant range of applications to fit almost every company. Pros The ability to customise each application by adding / removing fields and even creating your own applications! Cons That there is no proper admin / background training so we have to figure out how to change and customise fields ourselves. The loading time is also very long. Review Source RO Rick O. Data and Prgram Lead, EHS Specialist II Chemicals Used the software for: 2+ years ### "Intelexcellent" May 8, 2025 4.0 Overall I really enjoy Intelex software. I have been working with the software for almost 13 years and am constantly learning new things. Pros I really love the customizability of Intelex and the ability to fix or resolve items on my own. I like that I have the power to make specific changes to modules for Stepan related items Cons The difficulty to track down information on community and response time on tickets. I find it difficult to find answers for my questions or in a timely fashion. Review Source AS Anne S. Manager, IT Manufacturing Capabilities Food Production Used the software for: 2+ years ### "A good Collaborative tool" May 8, 2025 5.0 Inherited the app since February 2025 so I am going through a steep learning curve. Pros As a System Admin, it is easy to navigate the settings done for KHC implementation. Cons As a System Admin, the settings may not be arranged logically. Review Source MK Maksym K. EHS Program Specialist Utilities Used the software for: 2+ years ### "Intelex Review" April 29, 2021 4.0 Overall, we've had a positive experience using Intelex software. There's so much functionality available (and new ones being developed) and I'm constantly learning new things. I also want to mention that SUEZ North America has been featured in an Intelex case study which you can read at the link below. \[SENSITIVE CONTENT HIDDEN\] Pros A great benefit of Intelex and Intelex mobile is that it is customizable to our forms and processes. Using Application Builder, we have the ability to create custom applications that align with our processes. Furthermore, it's easy to use, especially for employees that are out in the field or in remote locations. Notifications allow us to follow up on task completions and Reports/Dashboards allow us to summarize data and track our indicators for compliance. The Intelex Community site is a fantastic resource filled with great documentation and helpful answers from fellow Intelex customers. Cons Initially, managing Intelex might feel overwhelming. There is a steep learning curve when starting out as an Intelex system admin, especially if you start customizing application source code, building out complex features or working with the API. Review Source Response from Intelex Technologies May 27, 2021 Thank you for your review Maksym! We appreciate the feedback and the mention of the case study. Readers can check out the case study on the Intelex website. We're glad to hear that the flexibility of the Intelex software has allowed you to align it with your internal processes. The Community is also a great resource to ask questions and gather answers from Intelex expert. Coming soon, we'll be launching a new version of community to our customers. We hope it will make your experience even better - stay tuned for more details. BG Bethany G. Supplier Quality Engineer Utilities Used the software for: 1-2 years ### "Ease of Customization " April 29, 2021 4.0 Pros The data reporting and customization is really powerful. It is easy to be able to customize the way the data goes into the system in order to be able to get the metrics that are required. The ability to be able to create applications from the ground up has also been beneficial. We did not use anything "out of the box" and have done a lot of customization throughout its use. We are really able to capture meaningful data and analyze it to make improvements. Cons As with all software, this one has its quirks causing some resistance from end users. These quirks can be overcome through training and work instructions. Review Source Response from Intelex Technologies May 27, 2021 Hi Bethany, thank you for your review! We're thrilled to hear such good feedback. Our team at Intelex is proud to be able to provide you with a software that helps you capture meaningful data and make improvements. Our support teams are always here to help users get over the learning curve with great education materials, training and instructions. KD Kailey D. Safety Coordinator II Used the software for: 2+ years ### "Intelex has excellent customer service and will help your through all your learning needs. " April 19, 2018 4.0 Data trending has helped with seeing areas of improvement in our facility. Has helped showing VPs safety trends. Pros I really like the reporting module because it is very easy to learn compared to the V5 module. Incident reporting was very easy to help people understand not only what their role is but also the workflow of the whole incident report. Cons The importing from V5 to V6 was a big struggle. We started this process about 4-5 months and we are still working on import issues that we run into. I do not like the I have to give access to individual people when scheduling a report. Our customers have struggled with figuring this out. Review Source VR Verified Reviewer Team Lead / Applications Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Easy to use" April 30, 2018 4.0 Pros Its configurability. It is easy to make changes, add fields, drop down values and move things around. Cons Requires the users to do many clicks to get from step to step. Although the user will get use to the steps, less clicking would be nice. Review Source SB STEPHANIE B. Global Technical Governance Systems Manager Food & Beverages Used the software for: 2+ years ### "Considering the complexity of the workflow the design and role out was quite painless" April 30, 2018 4.0 Global visibility Pros The tool provides real time Global Visibility allowing us to make key business decisions faster. Also we can split the data down by business units so we can easily see whats good/bad by business unit Cons The number of clicks and saves it requires to complete each section is a source of frustration for all users. Review Source BT Belinda T. Business Analyst Building Materials Used the software for: 2+ years ### "The experience has been great. Looking forward to using the system. " April 20, 2018 5.0 Pros I think it is a very interactive software. It will be great to use. Looking forward to using the software. Cons Have not really found any cons at this time. Excited about the new platform. It is alot easier to use than the old platform. Review Source Response from Intelex Technologies May 1, 2018 Hi Belinda, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful. MM Mark M. Compliance Manager Used the software for: ### "Improved safety performance and ensures compliance " May 3, 2016 5.0 Intelex's Safety Incident Reporting application provided such a high level of visibility into our safety performance that we were able to identify areas for improvement that would have never been uncovered otherwise. Detecting root causes and driving corrective and preventive actions, it has been a critical component to the success of our entire safety program and maintaining OHSAS 18001 compliance. Our users enjoy the simple, user friendly aspects of the system and there is no doubt it has contributed to our improved performance and recent Health & Safety Award. Review Source mA michelle A. administrator Used the software for: ### "learning experience and informative" April 19, 2018 4.0 Pros ease of use, the ability to share and teach new business needs to all divisions. Good experience and easy to share Review Source JR Jennifer R. Consultant Utilities Used the software for: 2+ years ### "Great platform - excited for future improvements" October 9, 2025 4.0 Pros Intelex has allowed us to build a variety of solutions for a variety of business needs beyond tracking incidents. It has become our one stop shop for safety related forms and processes. Cons Because Intelex is so customizable, we have been wary of quickly patching to newer versions. We have experienced challenges when trying to upgrade and are excited to hear that Intelex is working on QA and support processes related to version updates and new features. Review Source RP Ryan P. Air Quality Advisor Oil & Energy Used the software for: 6-12 months ### "Intelex implementation!" October 9, 2025 5.0 We are early in our implementation but have been pleasantly surprised at how customizable the system is. The support has also been very helpful. Pros It is very easy to use and is a very powerful tool from the administration perspective. It is highly customizable. Great reporting and dashboards. Cons The ACTs side of the system can be difficult to navigate and users seem to struggle with the functionality. It is however a very powerful tool. Alternatives considered [Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) Reason for choosing Intelex EHS Software Intelex had more of the features we desired. Switched from [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/) Intelex was more powerful and user friendly. Review Source MR Morgan R. Systems Analyst Oil & Energy Used the software for: 2+ years ### "ACTS review" October 9, 2025 4.0 I have generally had a positive experience, as it is far easier to maintain data and compile information from the system than other similar systems or with spreadsheets. Most operational data sysems do not have good relation management or emission calculations. Pros The organization of facilities, equipment, and operational data hierarchy is very useful for setting up emissions calculations. I also appreciate the flexibility of scripts to move data as needed and the highly flexible reports. Cons It is difficult to use ACTS as a primary asset management system, in part due to a high minimum skill requirement for new users to enter site data, so its use of s usually limited to office users. Field users generally don’t want to interact with ACTS directly, so they usually only want to use TrueContext forms. Review Source AE Aavanth E. Safety Data Analyst Airlines/Aviation Used the software for: 2+ years ### "Intelex Aviation Review" October 9, 2025 5.0 Overall we have had a great experience with Intelex, we have been a customer of Intelex for 7 years and have used a lot of its capabilities and are excited for the direction it is going in the future! Pros The customization and the adaptability of the software to our needs. We have been able to develop numerous modules and applications that make it a very robust tool in our operation. Cons The complexity of fields within the reporting section make it difficult at times to find the fields that we need when creating reports and dashboards within Intelex. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.