# Intelex EHS Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Intelex EHS Software the right EHS Management solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/80803/EHS-Management-Software/reviews --- Intelex EHS Software 4.2 (62) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Intelex EHS Software Ease of use 4.0 Customer Service 3.9 ## Pros and Cons in Reviews RJ Ria J Environmental Reporting AnalystOil & Energy, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “Configurability. & flexibility, mobile &field focussed capabilities, strong integration and analytics, user experience improvement and accessibility, data quality, prompt customer service.“ October 9, 2025 MR Morgan R Systems AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: More than 2 years. “Most operational data sysems do not have good relation management or emission calculations.“ October 9, 2025 MR Morgan R Systems AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: More than 2 years. “I have generally had a positive experience, as it is far easier to maintain data and compile information from the system than other similar systems or with spreadsheets.“ October 9, 2025 SD Sam D EHS Data EngineerOil & Energy, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I don’t like the lack of integrations for cloud-based ACT, which is why we are still self hosted.“ October 9, 2025 DV Daniel V EHS corporate managerMedical Devices, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Struggled with the capabilities available as they become available, with user access randomly, and with response time to tickets or questions. Besides that it has been good, although there have been some performance issues.“ May 8, 2025 SC Sydney C Systems team memberOil & Energy, 10,001+ employeesUsed the software for: More than 2 years. “It keeps our team from addressing other projects and improvements when system health is poor.“ October 9, 2025 BB Bethany B HSE Systems SupervisorOil & Energy, 10,001+ employeesUsed the software for: More than 2 years. “The merge templates have been useful in several scenarios, and so are many of the other tools.“ October 9, 2025 SC Sophy C Compliance AnalystOil & Energy, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Because it's so beefy, it can be extremely cumbersome to learn and customize.“ October 9, 2025 ## Showing most helpful reviews Showing 1-25 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Destiny D. insurance agent Insurance Used the software for: I used a free trial ### "EHS Powerful Tools for Safer Workplaces" January 23, 2026 5.0 My experience with Intelex EHS Software has been very positive. It makes managing environmental, health, and safety data organized, efficient, and easy to track. The dashboards are intuitive, reporting is customizable, and I always feel confident staying on top of compliance. While there’s a lot to explore at first, the platform is powerful and flexible once you get the hang of it. Pros I love how Intelex keeps all my EHS data organized and easy to track. The dashboards are intuitive, reporting is quick, and it makes staying on top of compliance totally stress-free! Cons It can feel a bit overwhelming at first because there are so many features, but once you get the hang of it, it’s super powerful and really worth the learning curve. Review Source OE Omar E. System Administrator Packaging and Containers Used the software for: 2+ years ### "The reliable software " October 9, 2025 5.0 I’m very satisfied with the software, easy to use, easy to train trainers and users, intuitive. Customer service is outstanding and support is very knowledgeable and quick Pros The Simplicity, good performance and support. For system administrators is easy to provide fast solutions to the business and the integration with our HR systems is smooth Cons The complexity about translating to different languages, we have around 16 different languages and is a hassle to group the different translations by modules or sections for an easier feedback from the end users who correct the translations Alternatives considered [Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) Reason for choosing Intelex EHS Software Price is one of the reasons, I was not during the selection process Review Source BB Bethany B. HSE Systems Supervisor Oil & Energy Used the software for: 2+ years ### "Guiding continuous imrpovement for safety management systems" October 9, 2025 3.0 Intelex provides a starting point for organizations to implement HSE managent systems with out-of-the-box features and allows flexibility for organizations to evolve their processes, workflows, and tools. It is a good data collection and storage tool. There have been challenges with response times and quality of responses on service and support tickets and outages, but there have been noticeable improvements over time. There are a lot of possibilities within the available applications and ways for users to enter and access their data and generate reports. Pros It is nice to be able to configure the solutions to meet the needs of the organization. The merge templates have been useful in several scenarios, and so are many of the other tools. We are excited about the document preview feature, APIs, predictive text for searching, and multidimensional hierarchy and many other of the new features that are or are becoming available. Compared to other management systems, ILX is reasonably priced and allows for many more opportunities for improvements. Cons System performance has improved, but there are still lags and delays, especially in the non-Production environments. The primary feedback we receive from users is that it takes too many clicks to get through workflows. They want to be able to navigate through the forms with ease and the way the popup windows and search functions have been in the past have been difficult for users. Alternatives considered [Benchmark Gensuite EHS](https://www.capterra.com/p/150242/Gensuite/) Reason for choosing Intelex EHS Software Cost and configuration capabilities have been a big factor. Review Source MC Matthew C. Sr. Manager, EHS - Air Quality Oil & Energy Used the software for: 2+ years ### "A uniquely critical, but aging tool" October 9, 2025 4.0 Over 12 years, it has been critical to my team's success and I'd do it all over again, but in the last few years things have slowed down and I'm looking forward to seeing them speed back up Pros One of very few products that can be configured to resolve some of the most complex air requirements in the world. Cons It's aging. I look at more modern systems and want the integrated chat bot, the anyone can write SQL aids, and API connections for every table. Alternatives considered [Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) Reason for choosing Intelex EHS Software ACTS is much more cost effective and configurable. Review Source CL Corey L. IT Advisor Oil & Energy Used the software for: 2+ years ### "Intelex review" October 9, 2025 5.0 Overall the system has been very easy to roll out to our users. We are able to quickly configure the system to meet our company needs. Pros This app is very configurable. The company takes feedback from it’s customers and uses it to improve the platform. Cons Customer support timing could be improved. The Mobile platform synchronization could be improved for offline use. Alternatives considered [Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/) Reason for choosing Intelex EHS Software Ease of use. Usability. Ease of configurability. Review Source JT Josh T. Senior Environmental Analyst Oil & Energy Used the software for: 2+ years ### "OK Platform, but has good potential" October 9, 2025 3.0 The software overall has good intentions, but due to challenges with the performance and user adoption (due to not very intuitive UI—bulk import/export of data and report building), the overall experience of the Intelex platform is plagued Pros In terms of ACTS, it’s very configurable, the calculation engine is strong for emissions calculating Cons Turnaround time for support tickets takes too long, getting data out is difficult, report building isn’t easy for a user that doesn’t know SQL (most end users) Alternatives considered [Enablon Air Compliance Management](https://www.capterra.com/p/152678/Emissions-Management-Software/) Reason for choosing Intelex EHS Software Legacy company used ACTS and it wasn’t in the budget to move to another product Review Source AF Adam F. Global quality systems manager Food & Beverages Used the software for: 2+ years ### "Kerry review" May 8, 2025 3.0 Fine, we needed to do a lot of reconfiguration after we launched all the apps but we built enough capabilities in house to do that. Pros Customisable so we can adapt or create the apps we need without requiring intelex support Cons Very littlw new applications coming out or updates to existing ones that are out of the box. Would like to seethings changing more often Alternatives considered [Veeva QualityOne EQMS](https://www.capterra.com/p/178567/Vault-Quality-Suite/) Reason for choosing Intelex EHS Software Customisability, ehs and quality apps in one. Doc control. Review Source HD Harjas D. Founder Environmental Services Used the software for: 2+ years ### "Configuration review" May 8, 2025 4.0 Having configured this platform for over 100 clients and also configuring other platforms, this is very easy to set up and get going. Pros The flexibility with configurablilty! This tool allows us to make the form and workflow as complicated as easy as customers need. Also allows to scale up and down over time, data cleanup is usually easy and straight forward. Cons Reporting can be really tough with large data sets, end users login works slower than admins and can be painful if not configured as per best practices. Language translations can be time consuming Alternatives considered [Enablon Incident Management](https://www.capterra.com/p/152820/Safety-Incident-Management-Software/) Reason for choosing Intelex EHS Software Configurability and time to roll-out. Also got great reviews on being able to move configurations Review Source WF Wendy F. Supervisor ESH Functional Oil & Energy Used the software for: Less than 6 months ### "Implementation Still Underway. Overall Good Experience. " October 9, 2025 4.0 Overall, it's been a reasonably good implementation experience. There has been some frustration with ILX support, according to our project manager. Pros We're still in the process of implementing the software. I've been able to teach myself how to do things and I'm told it's very easy to create modules. Cons Report creation does not allow for much customization. The disconnect between the UI/UX from V6 to ACTS is apparent. They look completely different. Having to have more than one conversation about where to store equipment, for example, was frustrating. A truly integrated product would not have had that issue. Alternatives considered [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/)[Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) Reason for choosing Intelex EHS Software Various reasons but a big factor was that several people on the selection committee had used Intelex previously. Switched from [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/) Essential Suite was not available. Product no longer supported. We had to choose another. Review Source JR Jennifer R. Consultant Utilities Used the software for: 2+ years ### "Great platform - excited for future improvements" October 9, 2025 4.0 Pros Intelex has allowed us to build a variety of solutions for a variety of business needs beyond tracking incidents. It has become our one stop shop for safety related forms and processes. Cons Because Intelex is so customizable, we have been wary of quickly patching to newer versions. We have experienced challenges when trying to upgrade and are excited to hear that Intelex is working on QA and support processes related to version updates and new features. Review Source RM RAJESH M. Quality Manager Food & Beverages Used the software for: 2+ years ### "Multifunctional platform" May 8, 2025 5.0 Pros Flexibility to configure and create applications based on business requirement. Most quality processes can be managed in a single platform. Cons A little less scrolling will be nice. More condensed view should help. Combined community page for admins and end users. A separate admin community will allow us to add more users. Review Source DC Dave C. She data and digitalisation Mining & Metals Used the software for: 2+ years ### " Weir and Intelex (shield)" May 8, 2025 5.0 Very good system with lots of futility and is very customisable Pros Customisable and one stop shop solution for all need for the customer Cons Clunky system looks out dated excited for see the css overlay Review Source KG Kaidy G. Quality Systems Specialist Architecture & Planning Used the software for: 2+ years ### "Customizable and Continuously Improving " May 8, 2025 4.0 Pros Intelex is customizable which makes it easy to adapt to our business. Reports are detailed and easy to use. Intelex seems to be committed to continuous improvement of the software. Cons Some aspects of the software and clunky and not as intuitive as we would like them to be. Review Source MK Maksym K. EHS Program Specialist Utilities Used the software for: 2+ years ### "Intelex Review" April 29, 2021 4.0 Overall, we've had a positive experience using Intelex software. There's so much functionality available (and new ones being developed) and I'm constantly learning new things. I also want to mention that SUEZ North America has been featured in an Intelex case study which you can read at the link below. \[SENSITIVE CONTENT HIDDEN\] Pros A great benefit of Intelex and Intelex mobile is that it is customizable to our forms and processes. Using Application Builder, we have the ability to create custom applications that align with our processes. Furthermore, it's easy to use, especially for employees that are out in the field or in remote locations. Notifications allow us to follow up on task completions and Reports/Dashboards allow us to summarize data and track our indicators for compliance. The Intelex Community site is a fantastic resource filled with great documentation and helpful answers from fellow Intelex customers. Cons Initially, managing Intelex might feel overwhelming. There is a steep learning curve when starting out as an Intelex system admin, especially if you start customizing application source code, building out complex features or working with the API. Review Source Response from Intelex Technologies May 27, 2021 Thank you for your review Maksym! We appreciate the feedback and the mention of the case study. Readers can check out the case study on the Intelex website. We're glad to hear that the flexibility of the Intelex software has allowed you to align it with your internal processes. The Community is also a great resource to ask questions and gather answers from Intelex expert. Coming soon, we'll be launching a new version of community to our customers. We hope it will make your experience even better - stay tuned for more details. AS Andy S. EHSQ Specialist Chemicals Used the software for: Less than 6 months ### "Intelex Provides a Superior Solution for EHSQ Management Functions" September 10, 2022 5.0 This product simplifies your life! Pros Intuitive platform that allows for complete and thorough incident management, follow-up, investigations, document control, task assigning and notifications, and so much more! I use this daily for incidents and safety observations, management of change, non-conformance, and running reports. This tool also provides a wide selection of visual aids for dashboard creation and management! Highly recommend! Cons Any cons that we have uncovered in this software has been overcome with the endless modifications and customizations of this amazing platform! Review Source JM Jeremy M. Sr H&S Systems Coordinator Education Management Used the software for: 2+ years ### "Intelex is and awesome suite of products." May 2, 2018 5.0 It really is a one-stop shop for all of our EHSQ needs! Pros I've been an administrative user for over eight years now, and we've designed custom applications for the system that were probably never thought of Intelex being used for! Cons We've had to overcome a couple of "quirks" in the system as far as configuration, but once we overcame those issues, it's been smooth sailing. Review Source JH John H. Safety Manager Used the software for: 1-2 years ### "We moved to the Intelex system a little over a year ago. The overall implementation was very easy. " April 19, 2018 5.0 Pros The system is very easy to use. The data acquisition from the system makes my life easy. I no longer need to go have pull data from spreadsheets and from them into a report. I can now get the info from several clicks of the button. Cons I have been very happy with the Intelex system. The only con that I have for the system is that the save button is not a the bottom of report fields. Review Source Response from Intelex Technologies April 26, 2018 Hi John, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful. MR Mark R. Safety Tech Professional Training & Coaching Used the software for: 2+ years ### "good software little tough to learn but than a breeze" April 19, 2018 4.0 Pros Intelex has provided a solid foundation for our Incident Management program. Upgrading to v6 has opened up multiple oppritunties to grow. Cons not a very good migration from v5 to v6 and data improrts. the data does not match so trending does not work with both programs Review Source PO Peter O. HSE Coordinator Used the software for: Less than 6 months ### "Extremely easy to use with powerful customization tool." April 19, 2018 5.0 Pros Ease of use and excellent mobile platform. The software is scalable to fit your buisness needs from out of the box to a customizable solution to fit existing buisness practices. Cons There are very few cons. The online knowlege center is great for beginning users but lacks detailed information for heavy power users. This is a deliberate choice so not to overwhelm the majority of users. It would be helpful to have a master user knowlege center. Review Source Response from Intelex Technologies April 26, 2018 Hi Peter, thank you for your review! We value your opinions and appreciate the time and effort you took to give us feedback. We hope the Intelex solution is a key part of making your company better than ever and helping you do your job and be successful. MT Michel T. Health and Safety Advisor Used the software for: ### "Agnico Eagle use Intelex since 2011" December 12, 2015 5.0 We rely on Intelex's software to support our training, incidents, inspections and other critical business activities. With Intelex we have access to the key details related to each health and safety incident across multiple global locations and this gives us the ability to share and learn from each other's experiences in real time. As a result, Intelex has played an important role in enabling us to reduce our Accident Frequency Rate by half in 3 years' time. Review Source RP Ryan P. Air Quality Advisor Oil & Energy Used the software for: 6-12 months ### "Intelex implementation!" October 9, 2025 5.0 We are early in our implementation but have been pleasantly surprised at how customizable the system is. The support has also been very helpful. Pros It is very easy to use and is a very powerful tool from the administration perspective. It is highly customizable. Great reporting and dashboards. Cons The ACTs side of the system can be difficult to navigate and users seem to struggle with the functionality. It is however a very powerful tool. Alternatives considered [Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) Reason for choosing Intelex EHS Software Intelex had more of the features we desired. Switched from [SpheraCloud](https://www.capterra.com/p/172187/EHS-Management-Software/) Intelex was more powerful and user friendly. Review Source MR Morgan R. Systems Analyst Oil & Energy Used the software for: 2+ years ### "ACTS review" October 9, 2025 4.0 I have generally had a positive experience, as it is far easier to maintain data and compile information from the system than other similar systems or with spreadsheets. Most operational data sysems do not have good relation management or emission calculations. Pros The organization of facilities, equipment, and operational data hierarchy is very useful for setting up emissions calculations. I also appreciate the flexibility of scripts to move data as needed and the highly flexible reports. Cons It is difficult to use ACTS as a primary asset management system, in part due to a high minimum skill requirement for new users to enter site data, so its use of s usually limited to office users. Field users generally don’t want to interact with ACTS directly, so they usually only want to use TrueContext forms. Review Source AE Aavanth E. Safety Data Analyst Airlines/Aviation Used the software for: 2+ years ### "Intelex Aviation Review" October 9, 2025 5.0 Overall we have had a great experience with Intelex, we have been a customer of Intelex for 7 years and have used a lot of its capabilities and are excited for the direction it is going in the future! Pros The customization and the adaptability of the software to our needs. We have been able to develop numerous modules and applications that make it a very robust tool in our operation. Cons The complexity of fields within the reporting section make it difficult at times to find the fields that we need when creating reports and dashboards within Intelex. Review Source SC Sydney C. Systems team member Oil & Energy Used the software for: 2+ years ### "Versatile and Niche" October 9, 2025 3.0 Overall positive. \[sensitive content hidden\] has been the biggest help with outages and concerns. I appreciate the regular check ins with the Intelex team to keep us on the same page. Pros The wide variety of assets, operations, emissions, rules/regulations, forms and dispatching that ACTS helps to keep track of. It is versatile and is made with EHS and compliance in mind. Cons Recently, bugs and outages has been the biggest headaches when using ACTS. It keeps our team from addressing other projects and improvements when system health is poor. Review Source JB Joseph B. Sr. Mgr., SMS, Flight and Maintenance Safety Aviation & Aerospace Used the software for: 2+ years ### "Fully Customizable " October 9, 2025 5.0 Positive. Though it relies heavily on our internal IT team to customize. If I, as a safety manager, needed to customize myself, I would be completely out of my depth. Pros The customization allows for our specific operation. Airlines have very specific needs and jargon that many other software solutions don’t provide. Cons Per the end users, the user interface isn’t intuitive. They will frequently get errors that prevent submissions without identifying what needs to be fixed. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.