# Total Office Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Total Office Manager Software - reviews, pricing plans, popular comparisons to other Electrical Contractor products and more. Source: https://www.capterra.com/p/80729/Total-Office-Manager --- # Total Office Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Total Office Manager ## What is Total Office Manager? Replace QuickBooks and other bolt-ons with ONE software program that does it all; accounting, certified, payroll, scheduling, GPS mapping, sales and marketing, inventory & more. Total Office Manager is award-winning software that has been improving thousands of companies since 2004. Become more efficient and profitable by requesting a free demo today! ## What is Total Office Manager used for? [Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)[HVAC](https://www.capterra.com/hvac-software/)[Locksmith](https://www.capterra.com/locksmith-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 69% Neutral 13% Negative 19% Starting price $175 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Total Office Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.aptora.com&name=Total Office Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Total Office Manager 3.7 (48) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $175 Per User Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (48) Ease Of Use 4.6 (1,380) Value For Money 3.8 (46) Value For Money 4.4 (1,184) Customer Service 3.8 (46) Customer Service 4.6 (1,333) ## Total Office Manager alternatives [4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Highest Rated [4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews) Starting price $120.00 Per User, Per Month [4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/80729/Total-Office-Manager/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Dispatch Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Work Order Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Mobile Access 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Quotes/Estimates 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Total Office Manager 33 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create, manage, and send invoices or bills to customers Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Customize contracts and forms to collect specific information Manage sending personnel and resources to a site as needed Digitally sign online documents Track the location of specific equipment at all times System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Swipe a credit card or manually process payments while with the customer in the field Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (48) 3.9 Based on 48 reviews ## Pricing Value for money 3.8 (46) [View pricing plan details](https://www.capterra.com/p/80729/Total-Office-Manager/pricing/) Desktop $175.00 Per User, Mobile $125.00 Per User, Value for money 3.8 (46) 3.8 Based on 46 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (46) 3.8 Based on 46 reviews ## User reviews Overall rating 3.7 Based on 48 reviews Filter by rating 5(15) 4(18) 3(6) 2(4) 1(5) Mentioned topic Sorted by most recent SM Stephen M. President Facilities Services ### "Sad but true" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 6, 2025 Disappointing and expensive. Tens of thousands of dollars and no software activation. Finally lost confidence and Trust. Pros Thought it was the solution to our quickbooks dislike. Cons They were unable to meet any of the three deadline 1-24, 2-24 , 12-24 to get us activated. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Looking for and all in one software. that did not glitch when transferring data Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing Total Office Manager Pricing was a consideration, and the sales job given. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2025 We’re truly sorry to hear about your dissatisfaction, Stephen. We understand that software migration can be complex, and it seems there was some confusion between the preliminary migration, final migration, and the go-live date. Implementing new software can be challenging with only an owner and dispatcher who have limited tech knowledge. For example, this customer was upset that Microsoft Family 365 couldn’t sync with Total Office Manager, which is unrelated to Aptora’s software. Our technician explained that a Microsoft Business 365 account is required for this integration. To support you, we provided several accommodations, including a $1,200 ticket to Aptora University and a free rushed migration service valued at $8,000. At Aptora, we value more the relationship with our clients, not just the financial aspect and for that reason we offer a cancel-anytime policy. We would love to discuss how we can better support you moving forward. HG Heather G. Vice President Construction ### "The Literal One-Stop Shop for a Service Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 6, 2022 Pros I like so many things about this software I literally cannot list one. Dispatching, Estimating, the Sales Opportunity Manager (!!!), the Schedule Board... my list could go on for days. Cons The migration process is bumpy (we are on day 3 of using the software, training since September). I would suggest spending the extra money on bringing someone to your location for your Go Live week... be sure to plan this up front rather than waiting. Switched from [Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/) I hate everything about Spectrum. Not a good fit for a service company our size Alternatives considered [SuccessWare](https://www.capterra.com/p/106274/SuccessWare/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Total Office Manager It is a one-stop-shop. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Batbara B. Manager Construction ### "This software is all you need!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2022 It’s a big program so expect big things, but also expect to spend time leaning, implementing, modifying to get even bigger results. Pros Aptora is always listening to their customers and keeping the software current and updated. Customer service is amazing! It is our “does it all” program that meets and exceeds our demands. Cons So many options on how to do things sometimes is a little frustrating. Hind site is always 20/20 Leaning how the process you chose affect other aspects of the program. This is a pro also though Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tony B. President Construction ### "Best software on the market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2022 Overall Total Office Manager has allowed me to run my business very efficiently. I am grateful to have this software available to me. Pros I love all the features and the ability you have in the software to run your business any way you choose. I love the support you receive from everyone at Total Office Manager. I love how I only have to worry about one software to run my business. All my accounting info is in Total Office Manager. Cons They are missing a customer portal for approving estimates or making payments. Not a big deal as I know they are working on it and hopefully will be available soon. Reasons for choosing Total Office Manager They seemed more open and honest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Chris H. President Construction ### "Just Crossed the 2 Year Mark" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2021 Outstanding. You will not be upset with the move. You may be frustrated during the transition and team training, but the end results are worth it. Pros The software is like others in that it will only give you what you put into it. The software takes awhile to learn, but is intuitive. The entire company is using Total Office Manager as our backbone for communication and data information. It's really nice to be able to pull any data, CRM, Accounting, Financial, Trucks, etc. from one place. The team at Aptora is also easy to work with. Cons Like all software, there is a learning curve. Expect a year or more to fully integrate it into your business. Reasons for choosing Total Office Manager \[SENSITIVE CONTENT\] are outstanding. They will tip your decision from any other software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Christy C. Office Manager Construction ### "Save your time and money and look elsewhere" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 11, 2021 It is very difficult to use and incredibly glitchy. Very much like paying a premium for a test beta version. The concept is great but the actual software can't keep up and the support is non existent. Pros It has great concepts for reporting. We really like the package we were sold. Cons Very difficult to use. Understaffed tech support that closes at 4pm central including when the server went down on us. We have to wait 2-5 hours to reach anyone with questions or problems and still don't have our data brought over correctly 2 months in after paying for extra time with the migrations person. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) For better reporting Alternatives considered [Successware](https://www.capterra.com/p/118860/Successware21/) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 25, 2021 Christy - Thank you for sharing your experience. While we mutually agreed to part ways, we have been humbled by the opportunity to work you. I believe those who read negative reviews understand there are always two sides to every complaint. It is our policy not to publicly share that information to protect the privacy of our current and past customers. We do sincerely wish you the very best with your next provider. - Randy NV Noah V. SVP, Special Projects Oil & Energy ### "Aptora Support team, second to none!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2020 Positive experience, especially support staff. Pros With an outstanding and knowledgeable support staff and step-by-step videos that can be found on YouTube I found that what I originally thought was a nightmare waiting to happen turned into a very simple and outstanding addition to our company. Cons at first glance looked a bit overwhelming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Christopher T. President Consumer Services ### "Consider other options" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 May 13, 2020 VERY FRUSTRATING. Pros Plenty of reporting, lots of customization. A total office solution if you are staffed and equipped to go all in. Cons Software always has problems, never fully works, they are always updating every week to fix previous bugs and glitches only to introduce new bugs and glitches. Nice concept but the programming isn't there. I would recommend going with another option. I'm only still using it because I spent so much money on it. They are trying to keep up with the jones' and become something they're not. Software is suppose to automate process and make you more efficient not create new problems that shouldn't exist. Consider other options as I feel they are trying to squeeze customers into their cloud services which is probably their ultimate solution because they cant get it right with the server based product. Reasons for choosing Total Office Manager I heard of some previous companies using it and it seemed ;ike something we could grow into. Perhaps we still can if they get with the program!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jon S. President Construction ### "Great Software With Helpful Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2020 This software has changed the way we do business. As the owner of a smaller company, I don't have time to create reports from various data. TOM has been a game changer for us in getting real time reports with the data we need. We have been able to make so much better business decisions quickly because of this. We utilize it for accounting, payroll, inventory control, dispatch, flat rate, marketing and so much more. I believe It could take you years to realize the full potential of this software. One of the best business decisions we have made in 22 years in business. Pros We used to use multiple software platforms for accounting, inventory, dispatching, etc.. The problem was there was either no integration or not helpful integration. We did a demo with several companies and graded them on what we were wanting to have the software do. Aptora was the only one that hit all of the marks. It has proven itself, in the little over 2 years we have used it, to be exactly what we were looking for. The customer support when we have a problem has been great. I would definitely recommend this software to anyone looking to streamline their business. Cons It does take several users to get the most out of the software. We have dedicated dispatch, warehouse, admin and accounting people so it works for us. Since you can customize the software and use it in so many different ways, establishing YOUR process is extremely important. If you don't, you will spend a large amount of time fixing things. I say this from experience. However those are user issues, not software issues. When updates are pushed out, sometimes something will break and you don't find it until days or weeks later. They are good about fixing the problem and providing a way to fix your data. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. C& Chris & Annaliza H. Owner Retail ### "Oh how things change! Was great while paying the money, but now, crash and burn sucka!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 12, 2019 At the beginning TOM was great, sure it had small issues that I was certain would be addressed and everything would improve, but that is all wrong.. They spent lots of time and money making a stupid message reporting system so they could search if anybody was texting a bad word to somebody else, and you could make a pie chart of how many times somebody said one stupid word or another LoL. Meanwhile, TOM continued to get more bloated, top heavy, and cluttered with more crap and less organization. I made countless pleas to consolidate and organize menu's to be more consistent with each other even gave detailed mathematical examples of how many hours over the course of a year could be saved to make the software better and how to better streamline menus, but excuses were made to avoid any improvements after I proved without any doubt efficiency could be increased. Aptora wasnt interested. Eventually I was having problems with my TOM and I wanted to upgrade to the latest version. The rep I talked to was a nube, It was a Friday and I had a lot of catch up work, so they took my money and had no more interest in making sure anything worked.. I told nube dont run off till the registration error is fixed. Nube told me it will be later, after everybody is gone. Well no it didnt. I was screwed all weekend scrambling with work arounds and Monday they called ready to help, but I was up all night all weekend and demanded a refund, now they are pissed and dont want to take my money anymore.. Pros Local server, can do a lot, have loads of things on one screen by having line items occupy a small space rather than most cloud or others that little information occupies much screen real estate. Cons Cluttered, chaotic GUI with the right click menus inconsistent with each other. Mobile app operates differently than Total office manager. For example, when making a change to an invoice in TOM, TOM then goes behind our back and completes the invoice without saying or asking if we want the invoice to be completed.. I have constantly suggested to fix the problem, it has cost us much, but they said thats the way it is suppose to operate while Mobile on the other hand, will ask you with a pop up window, if you want the invoice to be completed, I suppose thats the way mobile is suppose to operate as well, completely different than TOM, When I say "mobile" its like a new arm to TOM that likes to slap you in the face occasionally.. TOM and Aptora mobile compete with each other rather than integrate with each other.. The schedule board for example, there is a new and an old, you can use either one, they work quite differently from each other.. There is an old schedule board, which is a lot faster than the new one and integrates well with TOM, and the new one seems like its a completely different transition into a completely different operating system. The SQL server setup utility is pretty much a complete fraud by claiming capabilities it does NOT have.. Not sure why that utility keeps getting worse over time, but not a single attempt has been made to fix the "enterprise server utility" but rather work arounds have been created without instructions.. Reasons for choosing Total Office Manager I chose TOM first because it was locally based and not the cloud Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2019 We are sorry you feel this way about the decision to discontinue service to your company. At times it becomes necessary to protect our employees when a customer violates the terms of our EULA. We take the safety of our company and employees very seriously. [View all Reviews](https://www.capterra.com/p/80729/Total-Office-Manager/reviews/) Popular comparisons [Jobber vs Total Office Manager](https://www.capterra.com/compare/80729-127994/Total-Office-Manager-vs-Jobber) [FieldPulse vs Total Office Manager](https://www.capterra.com/compare/80729-153475/Total-Office-Manager-vs-FieldPulse)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)