--- title: "Volgistics Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Volgistics Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Volgistics Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Volgistics ## What is Volgistics? Manage your volunteer database from any computer; in the office, at home or on the road. Allow volunteers to fill out applications, submit their schedule preferences and even self schedule, all from the comfort of home. No start-up costs, licensing, or additional fees for support or upgrades. Simply pay a low monthly fee with no long term contract. Volgistics is the industry leader in online volunteer software. Take a video tour and sign up for a free trial account to find out why! ## What is Volgistics used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Animal Shelter](https://www.capterra.com/animal-shelter-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Overall rating Based on 94 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 3% Starting price $9 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Volgistics alternatives Highest Rated [4.4 (558)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/) Starting price $249.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about Volgistics Overview ### What problems does Volgistics solve? Volgistics solves volunteer-program administration problems by centralizing online applications, assignment scheduling, self-service shift changes, check-in/out, hour tracking, document records, targeted communications, and configurable reporting. Nonprofit volunteer coordinators, hospitals, museums, food banks, and multi-site program managers benefit by reducing repetitive data entry, filling shifts, monitoring requirements, and preparing grant or administrative reports. Answer based on 79 reviews Overview ### Which roles and teams benefit most from Volgistics? Volgistics is most used by volunteer coordinators, volunteer services teams, and volunteer directors who manage recruitment, applications, scheduling, and service records. Program managers and supervisors track volunteer coverage for community and support programs, while operations and IT leaders oversee access, reporting, and organization-wide volunteer administration. Answer based on 92 reviews Overview ### What company size and industries is Volgistics built for? Volgistics is built primarily for small volunteer-driven organizations, which account for 67% of reviewers, especially Non-Profit Organization Management at 39%. It also serves midsize organizations (21%) and enterprises (12%), including multi-site health systems. Hospital & Health Care represents 18% of reviewers, while Museums and Institutions account for 7%. Answer based on 94 reviews Features and Usability ### What are the key features of Volgistics? Volgistics includes core volunteer management features for volunteer records, online applications, self-scheduling, shift scheduling, and volunteer tracking. Reviewers frequently highlight customizable reporting and time tracking through clock in/out, plus communication tools such as email alerts and reminders. Differentiators include customizable fields and forms, multi-location management, and a self-service portal. Answer based on 63 reviews Integrations ### Which third-party tools and platforms does Volgistics integrate with? Volgistics connects natively to Verified First. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on Volgistics? Volgistics offers live online sessions, webinars, videos, and documentation for team training. Reviewers report that volunteers and frontline staff, including less technical users, usually learn scheduling and hour entry quickly. Administrators need more time to configure the system and learn its many options, particularly during initial setup, but help resources and support assist with questions. Answer based on 18 reviews Getting Started and Support ### What customer support options does Volgistics offer, and how do users rate the experience? Volgistics offers email/help desk support, an FAQ/forum, and a knowledge base. Users commonly report responses within minutes, with friendly, detailed, step-by-step guidance and thorough documentation. Some users find the help materials difficult to navigate or overly simplistic, and report frustration when complex issues require extended email exchanges. Answer based on 41 reviews Features and Usability ### How well does Volgistics handle volunteer reporting? Volgistics provides flexible volunteer reports, including customizable templates and scheduled email delivery. Volunteer managers value quick access to hours, records, and program data, especially for recurring reports. Some users find report setup and filtering less intuitive, and specialized attendance or schedule-pattern questions can require extra time or workarounds. Answer based on 23 reviews Features and Usability ### Is Volgistics easy for volunteer coordinators to use? Volgistics supports day-to-day volunteer management with accessible scheduling, records, communication, and self-service tools. Nonprofits and hospital volunteer programs often find the core workflows easy to learn, while volunteers appreciate online access through VicNet and VicTouch. Initial setup can feel complex because of extensive configuration options, and administrators may want better mobile back-end access. Answer based on 21 reviews ## Features AI summary Based on 949 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**44%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**51%**) Volgistics supports all three of the features reviewers value most: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations manage volunteer sign-ups, coordinate shifts and availability, and run events more efficiently, allowing teams to stay organized and keep volunteer programs running smoothly. Registration Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.3 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Plan an event's time and location Volunteer Recruiting 4.3 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Advertise volunteer opportunities and recruit new volunteers Communication Management 4.5 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Volgistics 42 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Built-In Database: A system that allows access to a database structure without relying on an external program - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Storage: Store and organize documents in a centralized system - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Historical Reporting: Information, data and reports that are being tracked over time - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Personalization: Adjust communications based on previous interactions or personal preferences - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Scheduling: Track and manage the scheduling of tasks - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.2 (67) 4.2 Based on 67 reviews ## Pricing Value for money 4.5 (62) Free Trial Basic $9.00 Per Feature,Per Month Value for money 4.5 (62) 4.5 Based on 62 reviews ## Integrations [ Verified First](https://www.capterra.com/p/172253/Verified-First/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (91) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (91) 4.5 Based on 91 reviews ## User reviews Overall rating 4.6 Based on 94 reviews Filter by rating Counts reflect reviews available in this feed. 5(66) 4(18) 3(7) 2(2) 1(1) Mentioned topic Recent reviews first, then most helpful OA Operations Associate Operations Associate Used the software for: Less than 1 year ### "Volunteer Programming Made Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2019 Pros I love all of options that this program provides in terms of scheduling, outreach, and lists. I can check the service record for volunteers, add and remove people to schedules, send messages to specific groups. etc. The functionality of this program is excellent. Cons The only downside for me is that this program can be taxing when you are fist learning to use it. Sometimes it can be hard to figure out how to do something specific in the program. However, the customer service is excellent and super fast, so I can always rely on their help emails when I'm in a jam. PF Patient Family Engagement and Volunteer Services Program Manager Patient Family Engagement and Volunteer Services Program Manager Used the software for: 3-5 years ### "Volgistics Has Great Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2024 If someone is considering Volgistics, I would recommend it to manage volunteers. Once you customize it to your needs, it works great. I know there is a lot more Volgistics can do that we haven't even tapped into. Pros We use Volgistics to manage our yearly 2000 volunteers at 10 locations. We merged our databases together and use the site feature. This makes multi-site volunteers and volunteer transfers a breeze. We have customized our database to meet our needs. The customer service team is incredible. I recently inquired about an error and got a response that it would take longer to investigate and fix. Eleven minutes later the issue was resolved. The team is incredibly responsive. When I request things that don't exist, they add me to a list and follow up when the change has been implemented, even if it is a year later. Cons There are two main drawbacks to Volgistics. The first is the lack of daily automatic reports. We reconcile our hours daily and to do so have to manually print a report. It would save us a lot of time if we could have an automatic report run for yesterday every day. Second, sometimes Volgistics will group shifts together, even when they are not entered together. When we need to change a single shift, it is difficult because all the shifts need to be ended and recreated so a single shift can change. DO Director of Community Engagement Director of Community Engagement Used the software for: 1-3 years ### "This system is not user friendly, we genuinely gave this system a chance, it failed. Waist of time." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 April 27, 2018 Pros The price point worked well for our organization. It has capacity to store a large number of volunteers. Cons Navigation is not smooth with the examples of location of save buttons, navigating back and forth between pages, the search feature is very specific and awkward, inserting graphics within emails is cumbersome, there is no live chat in order to troubleshoot, customer has to email back and forth to customer service which takes a long time, system logs you out automatically without saving so if you have to walk away from the computer to take an extended call, you will lose your work. If you don't enable pop-up windows on your computer, the system will act like you are still logged in so you THINK you are completing a task when in fact you are not. When voicing disappointment with the service, I was passively reminded that there is no extra charge to ask questions, this is not something Volgistics should be hanging their hat on, a paying customer should be able to ask questions on how to use a system they're paying for. The 3 times I did use that feature, they were "unable to help" me. After losing a significant amount of work, customer service did not offer any compensation and were quick to let me know how to close out my account. The lack of user friendliness takes up a significant amount that for organizations that uses volunteers in order to operate most likely do not have. VP Volunteer Program Manager Volunteer Program Manager Used the software for: 3-5 years ### "Volgistics - Timesaver and Organizer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2024 My experience with Volgistics has been exceptionally good in every aspect. Pros Scheduling, record keeping, reporting and communication - all of this is made possible. Help is ALWAYS helpful and extremely prompt. Cons No negatives to report - I've always had the best possible experience. S- Supervisor - Family Support Services Supervisor - Family Support Services Used the software for: 3-5 years ### "Volgistics Value in Productivity " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2023 I have really enjoyed utilizing this program. If I don't know something or I'm in doubt I send an e-mail to the IT support department, and they are awesome. They respond to me within a few minutes, and they are very specific and detailed on their answers. I love the fact that at times I really don't know how to express myself correctly on the questions I have, and they respond with ideas or situations of what I might be wanting to ask. This in return allows me to not feel frustrated but very appreciative about the fact that I know the people behind the scenes are always there to support me, plus they are able to help me, once they know what I'm trying to say. It is just great to know that you have such an amazing team to support you always. Now that I know that there is so much more to learn about this product, I will be asking more questions, Ha! Ha!Thank you Pros I like the fact that I can always go back and see not only the present volunteers but the archived ones as well. This feature allows me to go back and find out information about the previous volunteers i.e. how many hours they donated, when they started and when they left, which departments they helped and now that I used the notes, it allows me to see why they were absent and why they decided to leave the program. Lots of great information needed, especially when they request me a letter of reference. Cons I think that there is so much opportunity to best utilized this program and yet at times we don't even know about it. I think that this program should come with a manual of all the features available. DO Director of Volunteer Engagement Director of Volunteer Engagement Used the software for: 3-5 years ### "Volgistics Appreciation" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2022 My overall experience is very good. I appreciate the versatility in customizing data gathered and the reportability of the data. The Support Team is outstanding. They respond quickly to my support requests, often within minutes, (by email, we do not have the phone support level) and they always make sure I understand how to accomplish what I need to do. Even if what I ask for can't be done, they help me with workarounds and add my request to the future development list. I appreciate the video tutorials in Volgistics in addition to the wealth of written tutorials. It has been the number one recommended software by volunteer managers in the various roundtables I've attended over the years. It was already in place when I was hired and Volgistics is the only volunteer management software I have used so I cannot compare it to others. A staff person acquainted with our donor software who was also managing volunteers for her department thought Volgistics very intuitive and easy to use. Pros #1 Appreciate creating an online application within this software and that it automatically attaches to the applicant's profile when submitted. #2 Ease of customizable reporting, and automated reports sent directly to my inbox. #3 Self scheduling for volunteers, team leads are very grateful for this feature. Cons #1 Limited space in the application form. #2 We have one application that serves multiple sites, it would be great to send alerts to the appropriate staff person by the site chosen. VS Volunteer Services Manager Volunteer Services Manager Used the software for: 3-5 years ### "Volgistics is My Connection to Volunteers and Staff" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2022 It has been wonderful. They are so responsive to questions and sharing upgrades. I am a part of a Volunteer Coordinators group in my county, and almost all of our organizations use Volgistics. Our county government even got it for their volunteer corps because of the positive experiences the rest of us have had. I wouldn't want to use any other volunteer software!!!!! Pros It is intuitive and user-friendly. I was able to navigate and explore when I started this job, and have found so many uses that have streamlined my job and provided other staff with helpful information/features that they can use as well. When I am asked for volunteer data for grants and other projects, I am able to quickly provide it, which I know is appreciated by our Garden team. Cons Switching volunteers from active to inactive in assignments has sometimes been problematic because it seems we lose the data for future reports. It may be that I'm going about it the wrong way; it's something I'm working on. VP Volunteer Program Coordinator Volunteer Program Coordinator Used the software for: 3-5 years ### "Volgistics Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2024 Pros I like that Volgistics, specifically VicNet, is so user friendly for volunteers that all demographics can and will use it. The number one piece of feedback that I get about volgistics is that VicNet is easy to use. Cons It is limited in what it can do but it seems like the Volgistics team is making upgrades in that area and adding more features. VC Volunteer Coordinator Volunteer Coordinator Used the software for: 3-5 years ### "Volgistics Volunteer Management Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 January 18, 2022 Pros The feature I enjoyed the most was the ability to print mailing labels. The current system we use does not have that capability, which makes sending out invitations to our large volunteer pool much more difficult. Cons I felt like when I was using Volgistics that the software was outdated and not user-friendly in most areas. The overall visual look of the software looked outdated as well. I felt like software was not intuitive and there were ways to accomplish things that I didn't even know how to do because I couldn't figure it out and there was not a support team to e-mail, like we have with the current company we use. Overall, Volgistics needs an update and better customer service support. AV AmeriCorps VISTA AmeriCorps VISTA Used the software for: 3-5 years ### "Volgistics for volunteers" 4.0 October 9, 2019 Overall, I enjoyed using volgisitivs, it got the job done well! Pros I loved how customizable volgitics was when I was using this software. I could have multiple volunteer assignments open at the same time. Cons It was fairly difficult to learn volgisitcs when I first started using it / I had to contact customer support often. [View all Reviews](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Rosterfy vs Volgistics](https://www.capterra.com/compare/80509-157726/Volgistics-Volunteer-Management-vs-Rosterfy)