# Uptrends Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Uptrends the right Website Monitoring solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/80467/Uptrends/reviews

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Uptrends

4.7 (107)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Uptrends

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

LL

Laurent L

Integration ArchitectUtilities, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The Uptrends product has several qualities: it is very effective in handling the monitoring/alerting activities (APIs and web site navigation), and simple enough so that it is very easy to master especially when you are not configuring it every day.“

May 8, 2022

Cam B

Head of ProductRetail, 51 - 200 employeesUsed the software for: 1-2 years.

“Buyer Beware: when signing up, you are agreeing to a 12 month contract with a 90 day termination notice. If you complain about this, their customer "service" will send you a screen shot of the contract with these terms highlighted.“

December 7, 2023

BW

Bil W

Web DeveloperTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: More than 2 years.

“From the basic uptime alerts, extensive monitoring capabilities (including uptime, transactional and API), and detailed customizable reporting, to the ease of use and great scalability, there's a lot that we love about these tools.“

May 2, 2022

CR

Clint R

SWEComputer Software, Self-employedUsed the software for: Less than 6 months.

“They use threatening tactics when you try to cancel.“

August 9, 2023

BF

Bart F

Commercieel ManagerE-Learning, 51 - 200 employeesUsed the software for: More than 2 years.

“We are using Uptrends for a few years now and it gives us a lot of insights about uptime and speed from our most important flows of the website.“

September 8, 2022

DG

David G

DevOps EngineerReal Estate, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I noticed that alerts still being sent even though they were turned off (inactive), maybe inactive rules are not working correctly, or maybe it's a configuration issue?“

September 8, 2022

GG

Gary G

Sr. Director, TechnologyEntertainment, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The ability to consolidate metrics across all of our websites, along with real-time alerts of issues is terrific.“

May 12, 2022

TS

Till S

QA Manager / Requirements EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“That makes it hard to switch from one to the other without calling support and ask for a change.“

December 16, 2022

## Showing most helpful reviews

Showing 1-25 of 107 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sandeep P.  
Associate Principal Engineer, QA  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome monitoring tool "

April 14, 2022

5.0

Would definitely recommend Uptrends for anyone looking to have a constant monitor for their websites.

Pros

Uptrends provides all the monitoring tools which we needed. Compared to similar products available elsewhere, the more precise capabilities of Uptrends helped us choose it. Support of custom resolutions and multi-location support is a great bonus.

Cons

It would be good to have a wider range of mobile device/ browser combinations. Variable iOS or Android versions and device combinations would be a welcome addition. Different resolutions would also be useful.

Reason for choosing Uptrends

Better capabilities and better pricing

Review Source

VR

Verified Reviewer  
Freelancing  
Writing and Editing  
Used the software for: 1-2 years

### "Uptrends "

September 11, 2023

5.0

With uptrend I can increase the price of my products. The increase has helped in the growth of my business.

Pros

The high swing low and the high swing high makes it easy to predict the products price. The higher the cost, the better for my website. I love it because of its potential reward relative to risk.

Cons

It is very difficult to determine the cause of an uptrend since it consists of High and low swings and can affect a business either positively or negatively

Switched from

[Conductor](https://www.capterra.com/p/155139/Conductor/)

Contentking has a lot of features that favours my website

Review Source

PK

Praveen K.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Unfair business practices - READ THE FINE PRINT"

October 12, 2023

3.0

Pros

Works overall. Does as advertized and easy to use

Cons

We had a yearly contract with Uptrends. I attempted to cancel it several days before the expiry and they told me there is a 3-month notice period and refused to cancel. I have not seen any SaaS company that needs a 3-month notice period, so be aware before signing up. These guys are running a scam with their cancellation policy.

Review Source

MZ

Mike Z.  
Senior Executive  
Computer Networking  
Used the software for: 6-12 months

### "Perfect in so many Ways"

March 8, 2022

5.0

My business sets up local and wide area networks for clients. The most pressing business requirement was to proactively monitor all client networks to keep my finger on the pulse of each network's performance. This way if there is an issue, many times I can call my client to discuss the resolution before they know they have a problem. The Uptrends solution provided the capabilities I needed (and more) to protect my business from having unhappy clients.

Pros

Both extensive Monitoring and real-time Alerts make Uptrends ideal to manage small, medium, and large-scale networks. The product scales up or down to best fit the business and technical needs.

Cons

There were some improvements that would make building Dashboards easier. I brought those to Uptrends and they added them to their queue of future developments. They actively want to make the product better, and they want to serve their Customers. The bottom line is they care and get it.

Alternatives considered

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[Auvik](https://www.capterra.com/p/145245/Auvik/)[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Reason for choosing Uptrends

Features per cost ratio, and was tailorable to my many requirements. Great Customer support. Perfect in so many ways.

Review Source

HK

Hans K.  
Head of Web Development & IT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Powerful and reliable uptime monitoring"

January 10, 2023

5.0

Uptrends provides us with an important and independent measure of our site health, and we rely on it for instant reports when our website is unresponsive so that we can take action immediately.

Pros

The wide range of monitoring locations, and the fallback to a different location on failure - this means we don't get false positives.

Cons

We haven't had any issues, it has been reliable and provides a rich set of features.

Reason for choosing Uptrends

Features and value for money

Switched from

[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

We received too many false positives due to localised testing endpoint issues. Uptrends' multiple locations was just the solution we needed.

Review Source

TE

Tobias E.  
Webdeveloper  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "All perfect"

November 15, 2022

5.0

good and fast support, good pricing and reliable services

Pros

Super easy and intuitive handling, clean interfaces and lots of features

Cons

so far we didnt experience any downsides, we are super happy and would recommend for sure!

Alternatives considered

[StatusCake](https://www.capterra.com/p/184436/StatusCake/)[Better Stack](https://www.capterra.com/p/202150/Better-Stack/)[Uptimerobot](https://www.capterra.com/p/234440/Uptimerobot/)

Reason for choosing Uptrends

best pricing and features and in german language

Review Source

MH

Mike H.  
Director of Technical Services  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent Product for Pinpointing Issues"

September 24, 2020

5.0

Great customer support. They reach out regularly to make sure we are happy. Good communicators, flexible business solutions.

Pros

We love the ability to instantly prove where problems are with connectivity. The feature of monitoring from multiple checkpoints is invaluable to isolating network issues. The auto traceroute, log retention, reporting and integration with other tools is great.

Cons

We would have liked the ability to import our monitoring targets from CSV or some other automated method. Minor issue.

Alternatives considered

[Freshping](https://www.capterra.com/p/173148/Insping/)[Pingdom](https://www.capterra.com/p/131928/Pingdom/)

Reason for choosing Uptrends

Better price than the more expensive alternatives and better features than the less expensive alternatives.

Review Source

Patrick B.  
COO  
Education Management  
Used the software for: 2+ years

### "Great Service"

October 7, 2022

5.0

Very positive

Pros

Reliable, very good customer support, much appreciated.

Cons

nothing. The new interface took a while to get used to but is good.

Review Source

Jan S.  
Operations Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Good for shop monitoring"

January 10, 2023

4.0

All in all, this is good software. Helped us improve our online shops - with monitoring response times over time and comparing them between the stores.

Pros

That it simply works and provides reliable data. We use Slack a lot, so slack integration is a big plus. Ease of use - the entry level is not too high, so anyone can configure it at the basic level. Customer service is great also - people are kind and always willing to help.

Cons

Transaction monitoring is a little bit expensive for what it does.Configuration is simple but has its limitations. Yet for our use case, it is fine and working.

Review Source

Arno R.  
Technisch Directeur  
Information Technology and Services  
Used the software for: 1-2 years

### "Uptrends great in usage"

November 25, 2022

4.0

Pros

Easy to use, good support and good commerce help.

Cons

No disadvantages. Pricing, support was great.

Review Source

BB

Brian B.  
President & CEO  
Retail  
Used the software for: 1-2 years

### "President & CEO "

July 7, 2022

5.0

Very positive overall experience. The software is comprehensive and a good value for the cost. The support team at Uptrends is amazing in that they take the time to help non-technical people understand the monitoring, reporting and business and technical implications.

Pros

The comprehensive nature of monitoring and reporting. The dashboard is simple and clearly highlights any issues that require immediate attention, vs things that could be improved but are not immediate in nature. The waterfall report visually highlights opportunities for improvement.

Cons

Over the course of two years use of the software, we have not identified any opportunities for improvement. In fact, we have experienced upgrades in the software the improved the usability.

Review Source

LL

Laurent L.  
Integration Architect  
Utilities  
Used the software for: 2+ years

### "Simple and effective"

May 8, 2022

5.0

Very good

Pros

The Uptrends product has several qualities: it is very effective in handling the monitoring/alerting activities (APIs and web site navigation), and simple enough so that it is very easy to master especially when you are not configuring it every day. It performs very well, and I recommend it. The support team also engages with me periodically on the use of the product, which shows great customer care.

Cons

None that I can think of at this stage.

Review Source

JB

Jordan B.  
Operations Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Use UpTrends"

September 1, 2022

5.0

Experience is great - the support is really helpful and very quick to respond which is really valuable.

Pros

Setting up the software is really easy. We'd previously come from Pingdom which was really difficult to setup and support was limited. Within this software is an easy to use recorder so you don't really need any technical knowledge to setup. You can then send to the support team who will check it for you and you get real value from them!

Cons

Overall we're incredibly satisfied with the product and wouldn't really change anything.

Switched from

[Pingdom](https://www.capterra.com/p/131928/Pingdom/)

Pingdom was too difficult to setup.

Review Source

SR

Somnath R.  
Service Manager  
Financial Services  
Used the software for: 2+ years

### "technologi company review"

June 29, 2022

5.0

Good

Pros

API monitoring and customer portal monitoring in the real time

Cons

Email alert notification charges, there is nothing apart from that

Review Source

AM

Alam M.  
System Engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Web site monitoring"

June 15, 2022

5.0

Pros

The waterfall monitoring is very granular, and helps to capture the event failure when browsing a site by simulating going through different pages and actions.

Cons

Found bit expensive, hard to tell any cons.

Review Source

WS

Wim S.  
Director  
Warehousing  
Used the software for: 1-2 years

### "Very important information"

December 12, 2022

5.0

A great package with a lot of possibilities

Pros

You are immediately alerted to problems. This prevents very long interruptions

Cons

The precision and the speed.

Review Source

HS

Hannah S.  
Implementation Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Straight-forward, Reliable, Effective"

July 26, 2022

5.0

Pros

It's straightforward, reliable, and effective way to ensure the availability of our products

Cons

Can't think of any. Was happy with the software.

Review Source

MI

Maximo I.  
QA Lead  
Human Resources  
Used the software for: 6-12 months

### "Excelent tool for performance monitoring"

March 8, 2022

5.0

We needed a way to have a permanent measure of the performance of our site and Uptrends solved all our needs

Pros

Uptrends capabilities to monitor performance are great, it allows you to get detailed information on full page load times, transactions, API and uptime, using multiple sites all over the world and giving you a real user performance experience. The reports are excellent, same as seeing the information you get on lighthouse plus the information you will get on the network tab of your dev tools. You also get a daily report and have 2 sets of alerts for each monitor to define a yellow and red threshold. The monitors are really easy to set up and have them running in no time.

Cons

The transaction monitors are a bit pricey but given the functionality, they are worth paying.

Reason for choosing Uptrends

It gave us better tools and more comprehensive information.

Review Source

BW

Bil W.  
Web Developer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Best Monitoring Suite Out There"

May 2, 2022

5.0

Our experience using Uptrends has been excellent. Their deep suite of tools enabled us to pin point performance issues that we'd been unable to identify with other tools.

Pros

From the basic uptime alerts, extensive monitoring capabilities (including uptime, transactional and API), and detailed customizable reporting, to the ease of use and great scalability, there's a lot that we love about these tools. In cases of more complex challenges, the support team is very receptive and proactive in helping us find answers. Also appreciated are the periodic check ins to ensure we're getting the most out of the product.

Cons

No complaints here! Uptrends is a robust, mature tool suite that's helped us resolve issues and constantly improve application performance.

Review Source

FH

Ferdinand H.  
Geschäftsführer  
Business Supplies and Equipment  
Used the software for: 2+ years

### "A satisfied user"

December 6, 2022

5.0

Pros

The display is very clear and graphically nicely designed.The support is very friendly, responds quickly and is uncomplicated!!!

Cons

There are so many interesting features. But we can't use everything.....

Review Source

NS

Nora S.  
Project manager  
Computer Software  
Used the software for: 2+ years

### "Always up to date thanks to uptrends"

August 8, 2022

5.0

Pros

Very fast email notifications. Application is clear and understandable.

Cons

There is nothing I miss in my everyday work.

Review Source

CK

Carl K.  
Junior Developer  
Design  
Used the software for: 1-2 years

### "Great tool for all our monitoring needs"

February 21, 2023

5.0

Pros

Great customizable dashboards for getting an overview on our statuses & easy to integrate with other systems.It's easy to add new monitors with great customization.

Cons

Would be nice to be able to use oauth authentication in standard monitors.

Review Source

DA

Daniel A.  
Software Architect  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great for API monitoring"

August 31, 2022

5.0

We use uptrends mainly for API monitoring, and it is a great product for that use case. It is very easy to monitor APIs, from simple to complex, even when you have to make multiple API calls in sequence that rely on each other's responses.

Pros

The multi-step API monitors are super flexible, but still very easy to set up. 👍

Cons

We got some false-positive alerts regarding TLS certificates from time to time.

Review Source

PZ

Patrick Z.  
CEO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Perfect monitoring"

October 25, 2022

5.0

Pros

Setup once, run forever. Well, maybe not forever but until we decide we don't need it anymore. As a IT company we have to monitor our services independently as long as we have customers.

Cons

Nothing. It does what it's supposed to do.

Review Source

DB

Darren B.  
Developer  
Computer Software  
Used the software for: 1-2 years

### "Very useful"

October 12, 2022

5.0

Pros

Running Uptrends gives us reassurance that systems were operating as expected.

Cons

Would have liked more SMS messages to be available but emails worked well as an alternative.

Review Source