--- title: "Uptrends Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Uptrends Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more." source_url: "https://www.capterra.com/p/80467/Uptrends/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Uptrends Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Uptrends ## What is Uptrends? Uptrends Website Monitoring makes it easy to stay in sync with your site uptime and performance on a global level. Your users expect your website to be available around-the-clock. Uptrends helps you deliver on that expectation, monitoring HTTP(S), web services (SOAP, REST API), SSL Certificates, DNS, and servers, alerting your team instantly. ## What is Uptrends used for? [Website Monitoring](https://www.capterra.com/website-monitoring-software/) Overall rating Based on 107 user reviews Reviews sentiment Positive 94% Neutral 1% Negative 5% Starting price $100 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Uptrends alternatives Highest Rated [4.7 (399)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (223)](https://www.capterra.com/p/156209/CHEQ-Essentials/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (53)](https://www.capterra.com/p/212877/accessiBe/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/80467/Uptrends/alternatives/) ## FAQs about Uptrends Overview ### What problems does Uptrends solve? Uptrends solves delayed detection of website, API, and online transaction failures by monitoring availability, response times, and simulated user journeys from global locations. Real-time alerts, screenshots, traceroutes, and waterfall data help IT operations, SOC teams, developers, and e-commerce managers isolate connectivity, frontend, backend, and performance issues before customers report them. Answer based on 80 reviews Overview ### Which roles and teams benefit most from Uptrends? Uptrends is most used by operations managers, IT managers, and SaaS operations teams that monitor website availability, application performance, and service incidents. QA leaders and engineers use it to validate user journeys and detect failures, while executives and business owners review uptime data to oversee digital service reliability. Answer based on 107 reviews Overview ### What company size and industries is Uptrends built for? Uptrends is a cloud-based website performance monitoring service used primarily by small businesses (52%) in Information Technology and Services (17%). It also serves enterprises (26%) and midsize businesses (22%), with users in Computer Software (11%) and Marketing and Advertising (8%). Its most common use case is website monitoring. Answer based on 107 reviews Features and Usability ### What are the key features of Uptrends? Uptrends includes real-time monitoring for website and network performance, with alerts and notifications delivered through email, mobile, voice, and integrations such as Slack. Its uptime reporting measures external availability over configurable periods and provides clear reports and export formats. Widgets support dashboard-based visibility into monitored services. Answer based on 27 reviews Pricing ### How much does it cost and what fees or limitations are included? Uptrends offers a Business plan starting at $100 per month, before monitor-based charges. A free version and free trial are available. The plan includes uptime, browser, transaction, API, and real-user monitoring. Reviewers describe good value and reasonable pricing, though some find it expensive; others report annual contracts with a 90-day cancellation notice. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Uptrends integrate with? Uptrends integrates with PagerDuty and Slack. These native connections support alerting and team communication, giving users a simple way to route monitoring events into incident response and messaging workflows without adding extra tools. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Uptrends offer? Uptrends provides webinars and documentation to support team training. Webinars offer live or recorded guidance on product features and setup topics, while documentation gives written reference materials for self-paced learning and ongoing lookup of procedures and product details. Answer based on 1 reviews Getting Started and Support ### What customer support options does Uptrends offer, and how do users rate the experience? Uptrends offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users frequently describe support as friendly, helpful, and quick to respond, especially during setup and technical troubleshooting. Some reviewers report frustrations with support during cancellation, billing, and subscription-policy disputes. Answer based on 37 reviews Ease of use ### How easy is Uptrends to set up and use? Uptrends makes website and transaction monitoring accessible with intuitive dashboards, straightforward monitor setup, and configurable alerts. Small business teams and nontechnical users often get started quickly, while advanced transaction checks may require help with syntax or support guidance. Some customers also find subscription terms and plan-management details less clear. Answer based on 28 reviews ## Features AI summary Based on 1,850 Website Monitoring reviews Capterra data shows that buyers of website monitoring software rank the following features as their top priorities: - **Real-Time Notifications** (**60%** of reviewers rated this feature as critical) - **Server Monitoring** (**59%**) - **Alerts/Notifications** (**62%**) Uptrends supports all three features that reviewers rate most highly: **Real-Time Notifications**, **Server Monitoring**, and **Alerts/Notifications**. Together, these capabilities help businesses track uptime and server health continuously, respond to issues as they happen, and keep teams informed quickly, allowing teams to reduce downtime and maintain a more reliable online experience. Real-Time Notifications 4.6 (53) 62.26% of 53 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Server Monitoring 4.7 (39) 51.28% of 39 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Uptime Reporting 4.7 (49) 61.22% of 49 reviewers that rated this feature as important or highly important Track the availability time for a designated network or website over a given period of time Real-Time Monitoring 4.8 (57) 63.16% of 57 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Email Alerts 4.7 (53) 64.15% of 53 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information Alerts/Notifications 4.7 (67) 74.63% of 67 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Uptrends 27 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Testing: Test the availability of websites and/or browsers - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Reports: Alter the layout and content of reports - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For Websites: Software is used for working on online pages - Issue Tracking: Record and follow the progress of every issue - Mobile Alerts: Notifications via mobile devices - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.5 (107) 4.5 Based on 107 reviews ## Pricing Value for money 4.4 (93) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/80467/Uptrends/pricing/) Business $100.00 Flat Rate,Per Month It includes: - Worldwide Checkpoints - Availability Monitoring - Web Performance Monitoring - User Journey Monitoring - Multi-Step API Monitoring - Real User Monitoring - Public Status Pages - 1 year historical data + 30 day saved logs Enterprise Custom Quote Available It includes: - All Features From the Starter and Business Plans - Check from multiple locations at once - Monitor web apps in & outside the firewall - Error screenshots - Waterfall charts - SLA Monitoring - Unlimited operators - Advanced alerting - Advanced user management - Native integrations for ITSM automation - 2 year historical data + 90 day saved logs Value for money 4.4 (93) 4.4 Based on 93 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) ## Support, customer service and training options Customer Service 4.7 (98) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (98) 4.7 Based on 98 reviews ## User reviews Overall rating 4.7 Based on 107 reviews Filter by rating Counts reflect reviews available in this feed. 5(86) 4(15) 3(1) 2(1) 1(4) Mentioned topic Recent reviews first, then most helpful AP Associate Principal Engineer, QA Associate Principal Engineer, QA Used the software for: 3-5 years ### "Awesome monitoring tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 2, 2022 Would definitely recommend Uptrends for anyone looking to have a constant monitor for their websites. Pros Uptrends provides all the monitoring tools which we needed. Compared to similar products available elsewhere, the more precise capabilities of Uptrends helped us choose it. Support of custom resolutions and multi-location support is a great bonus. Cons It would be good to have a wider range of mobile device/ browser combinations. Variable iOS or Android versions and device combinations would be a welcome addition. Different resolutions would also be useful. FR Freelancing Freelancing Used the software for: 1-3 years ### "Uptrends " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 12, 2023 With uptrend I can increase the price of my products. The increase has helped in the growth of my business. Pros The high swing low and the high swing high makes it easy to predict the products price. The higher the cost, the better for my website. I love it because of its potential reward relative to risk. Cons It is very difficult to determine the cause of an uptrend since it consists of High and low swings and can affect a business either positively or negatively CE CEO CEO Used the software for: 3-5 years ### "Unfair business practices - READ THE FINE PRINT" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 16, 2023 Pros Works overall. Does as advertized and easy to use Cons We had a yearly contract with Uptrends. I attempted to cancel it several days before the expiry and they told me there is a 3-month notice period and refused to cancel. I have not seen any SaaS company that needs a 3-month notice period, so be aware before signing up. These guys are running a scam with their cancellation policy. SE Senior Executive Senior Executive Used the software for: Less than 1 year ### "Perfect in so many Ways" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2022 My business sets up local and wide area networks for clients. The most pressing business requirement was to proactively monitor all client networks to keep my finger on the pulse of each network's performance. This way if there is an issue, many times I can call my client to discuss the resolution before they know they have a problem. The Uptrends solution provided the capabilities I needed (and more) to protect my business from having unhappy clients. Pros Both extensive Monitoring and real-time Alerts make Uptrends ideal to manage small, medium, and large-scale networks. The product scales up or down to best fit the business and technical needs. Cons There were some improvements that would make building Dashboards easier. I brought those to Uptrends and they added them to their queue of future developments. They actively want to make the product better, and they want to serve their Customers. The bottom line is they care and get it. HO Head of Web Development & IT Head of Web Development & IT Used the software for: 3-5 years ### "Powerful and reliable uptime monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2023 Uptrends provides us with an important and independent measure of our site health, and we rely on it for instant reports when our website is unresponsive so that we can take action immediately. Pros The wide range of monitoring locations, and the fallback to a different location on failure - this means we don't get false positives. Cons We haven't had any issues, it has been reliable and provides a rich set of features. WE Webdeveloper Webdeveloper Used the software for: 1-3 years ### "All perfect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2022 good and fast support, good pricing and reliable services Pros Super easy and intuitive handling, clean interfaces and lots of features Cons so far we didnt experience any downsides, we are super happy and would recommend for sure! DO Director of Technical Services Director of Technical Services Used the software for: 3-5 years ### "Excellent Product for Pinpointing Issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2020 Great customer support. They reach out regularly to make sure we are happy. Good communicators, flexible business solutions. Pros We love the ability to instantly prove where problems are with connectivity. The feature of monitoring from multiple checkpoints is invaluable to isolating network issues. The auto traceroute, log retention, reporting and integration with other tools is great. Cons We would have liked the ability to import our monitoring targets from CSV or some other automated method. Minor issue. CO COO COO Used the software for: 3-5 years ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2022 Very positive Pros Reliable, very good customer support, much appreciated. Cons nothing. The new interface took a while to get used to but is good. OM Operations Manager Operations Manager Used the software for: Less than 1 year ### "Good for shop monitoring" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 11, 2023 All in all, this is good software. Helped us improve our online shops - with monitoring response times over time and comparing them between the stores. Pros That it simply works and provides reliable data. We use Slack a lot, so slack integration is a big plus. Ease of use - the entry level is not too high, so anyone can configure it at the basic level. Customer service is great also - people are kind and always willing to help. Cons Transaction monitoring is a little bit expensive for what it does.Configuration is simple but has its limitations. Yet for our use case, it is fine and working. TD Technisch Directeur Technisch Directeur Used the software for: 1-3 years ### "Uptrends great in usage" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 1, 2022 Pros Easy to use, good support and good commerce help. Cons No disadvantages. Pricing, support was great. 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