# FranConnect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FranConnect Software - reviews, pricing plans, popular comparisons to other Franchise Management products and more. Source: https://www.capterra.com/p/79205/FranConnect-Franchise-Software --- # FranConnect Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FranConnect ## What is FranConnect? For over 25 years, FranConnect's AI-powered platform has helped franchise and multi-location brands connect growth w/operational execution, driving location expansion, operational efficiency and unit-level performance across the system. Trusted by 1,500+ brands across 1 million locations. Frannie AI: Generative AI Bots that automate critical business outcomes Analytics: pre-built dashboards, scorecards, and benchmarks provides insights to make better decisions Sales: Grow your brand 2.1x faster by staying on top of every lead Opener: Onboard new locations faster and more consistently Operate: Create robust unit-level compliance and performance improvement processes that close gaps, create transparency and build stronger relationships Training and Development: Simplify training, task management, and performance tracking across every location, driving 18% stronger unit economics Royalty Manager: Streamline royalty calculation process, eliminate errors, & reduce days sales outstanding ## What is FranConnect used for? [Franchise Management](https://www.capterra.com/franchise-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/) Overall rating Based on 205 user reviews Reviews sentiment Positive 88% Neutral 11% Negative 1% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FranConnect alternatives Highest Rated [5.0 (25)](https://www.capterra.com/p/179750/Brand-Wide/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (44)](https://www.capterra.com/p/196842/ClientTether/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (482)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/79205/FranConnect-Franchise-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 4.2 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Performance Metrics 4.4 (9) 88.89% of 9 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Data Import/Export 4.5 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Import and export data to and from software applications Multi-Location 3.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage and support multiple locations Training Management 4.3 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Mobile Access 3.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices FranConnect 180 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Assign issues and tasks based on availability or required skills Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create a targeted plan, schedule resources, and determine long-term goals for the audit process A record of all activities within the system, including user access, changes made, etc. Create, manage, and send invoices or bills to customers Supports learning paths that combine in-person classes with online/virtual courses The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Tools that allow users to create and publish courses and course material/content LMS functionality built-in for content delivery Track and manage schedules and meetings via an integrated calendar Collects essential call data such as call origin, call destination, call length, and other transaction details Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Maintain personal certifications/qualifications Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Record and track all relevant internal and external communications Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Software specialized for corporate use Investigate and take action at root cause or error in processes to prevent recurring issues Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Process of tracking logged defects (errors) in a product or service to create new versions to fix the error Online forums/groups where users can ask questions, share ideas, best practices, etc. Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Software specialized for companies that sell courses/content Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Track employee schedules, availability, and performance across projects and tasks Confirmation of the enrollment of a student in a course, class, activity, or program Guidelines for conforming to environmental laws, regulations and requirements Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Predefined actions automatically performed on the occurance of specific events Training that is provided to learners outside of a company Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Intended to be used by field service companies Caters to sales teams Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location A central repository to manage branding content across franchisees. Track and manage the day-to-day operations of all franchise locations. Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Establish measurable goals and objectives and track their progress over a specific period of time Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track interaction history by documenting conversations for contacts Allow the audience to interact or engage with the content Track and manage inventory levels to maintain proper supply Guidelines set by the International Organization for Standardization Identify and respond to unexpected problems or failures (ie. "negative events") Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Divide leads into buckets based on predefined criteria and routing rules Boards that use custom metrics to show how leading performers compare to other individuals/teams Students can access materials and communicate with instructors via their online student profile Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Automate workflows and trigger campaigns based on customer actions Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Access software remotely via mobile devices Access the system via a mobile application Access for students to complete learning materials on mobile platforms Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Manage and support multiple locations Identify issues and deviations from specifications Ability of websites, web applications, or mobile applications to function without an active internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Website through which businesses can sell goods or services over the internet Track all opportunities for potential sales and convert them into recurring revenue Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Present a catalog of inventory that customers can view Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Tools designed to streamline the process of lead generation and management for sales teams Ensure that quality requirements and standards are met across production processes Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Log and store the source of contacts/leads Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Streamline royalty relationship management via payment processing, lease tracking, reporting, and more. Define, track, and/or automate sales activities and sales processes Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Create tools to promote social interaction and learning between students/trainees and instructors/trainers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the status over time for a request, process, asset, or transaction Qualify, select, and monitor supply chain partners Manage the planning and execution of supply chain activities Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Track employee/learner's progression through training programs Transfer queries and organize messages between agents Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Web form that allows users to enter data that is sent and processed for different reasons Built-in website builder or integration with third-party site Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (204) 4.2 Based on 204 reviews ## Pricing Value for money 4.2 (156) ### Starting price Free trial not available Value for money 4.2 (156) 4.2 Based on 156 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (186) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (186) 4.5 Based on 186 reviews ## User reviews Overall rating 4.3 Based on 205 reviews Filter by rating 5(96) 4(84) 3(22) 2(2) 1(1) Mentioned topic Sorted by most recent VV Victor V. Senior Analyst Hospitality ### "FranConnect review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2026 Smooth. Our development team seems to like is as well and very high costumization based on internal feedback Pros Easy to use. No problems with speed upload or download. From feedback it seems it is customizable. No connectivity issues Cons Nothing major so far. I like the fact that you can download all areas in either text or Excel format for other uses Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HH Haley H. VP Franchise Development Consumer Services ### "First Time User – Easy to Navigate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 13, 2026 So far my experience has been very positive. The system seems well organized and easy to learn, even as a newer user. It looks like it will be a helpful tool for managing franchise development and keeping everything centralized. Pros FranConnect makes it easy to keep franchise information organized and in one place. The platform is straightforward to navigate and helps streamline communication and tracking during the franchise development process. Cons I’m still fairly new to the platform, so I haven’t run into any major issues yet. As I continue to use it more, I’ll probably have a better sense of areas that could be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kristina D. Director of Legal Services Facilities Services ### "To the Future of FranConnect" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 Worked with FranConnect for years and they are patient and always listens to what we have to say or suggest. Pros The Sales Module - it is very smooth, including sending FDDs, applications. Office Pride has a lot to do in the other modules and look forward to having it do what it is supposed to do. Cons FDD Reports as there is still additional checking that is needed to make sure data is as of end of year, specifically if ownership has changed after the year ended. Switched from [TrackStar Time Tracking](https://www.capterra.com/p/10010765/TrackStar-Time-Tracker/) How FC can support the system and franchisees. Alternatives considered [TrackStar Time Tracking](https://www.capterra.com/p/10010765/TrackStar-Time-Tracker/) Reasons for choosing FranConnect It has potential of doing it all which is what a franchise system needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH David H. Franchise Sales Manager Automotive ### "Recruiting" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 21, 2026 Very good. It helps keep all of my notes and calls in order. using the calendar for scheduled call up me in outlook. Pros Provides everything I need for recruiting. from all of the contact information to setting up schedule calls Cons Sometimes I can't email pdf files. Not sure why so I have to use outlook and then upload the email to FranConnect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Sean L. Business Development Printing ### "Find another option" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 22, 2026 The user experience is terrible. It is not intuitive at all and their customer team is next to useless. Pros It is a disappointing platform, the search has never worked right, it gives us a black eye with our network. Cons It has been an extremely difficult platform to work with. Customer service is terrible. A recent update done to our platform has changed the complete look and feel and it was done without our approval and they tell us it cannot be undone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2026 Sean- Thank you for taking the time to share your thoughts. We value every piece of feedback from our users, and we’re sorry to hear that your experience hasn’t met your expectations. Our goal is always to provide tools that help our customers operate smoothly and confidently. We understand how important consistency and ease of use are, and we’d welcome the chance to learn more about the challenges you encountered so we can better support you going forward. We’d appreciate the opportunity to connect directly and discuss your feedback in more detail. Please feel free to reach us at products@franconnect.com—our product and customer teams monitor this inbox closely and will be happy to assist. Thank you again for sharing your perspective. DT Daniel T. Head Of Franchise Sales Financial Services ### "Robust tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2025 It is a good experience. We used to manage our Franchise development team as well as the onboarding process Pros The robust reporting and lead management capabilities. Make your job and compliance tasks simpler and streamlined. Cons The sms interface is not very good. It is hard to find the messages; also, the DocuSign integration sometimes does not work well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Annahlise C. Operations Support Coordinator Food & Beverages ### "Fran Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 9, 2025 I would say overall it is good, but would like to see more upgrades and improvements. Especially the app. Pros Task Management Value for money Customer Support for admin side Training Videos Report Pulling Function Cons User Interface The mobile app is hard to use Sometimes there is lagging from mobile app No text message alerts Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Thank you so much for sharing your feedback Annahlise and for being a valued FranConnect user! We’re thrilled to hear that you find our task management, reporting, training resources, and customer support helpful. Your comments truly motivate us to keep delivering value. We also appreciate your suggestions regarding the mobile app and user interface. Continuous improvement is a priority for us, and we’re actively working on enhancements to make the app more intuitive and responsive. If you have additional suggestions, we welcome you to reach out to us at products@franconnect.com. ZD Zachary D. Director of Digital Marketing Hospital & Health Care ### "Great Product that looks Dated" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 20, 2025 FranConnect is been great. The customization with reporting or using custom integrations has been great. Pros FranConnect allows for a lot of customization when displaying links and allows us to pull many reports from one source. Cons The UX/UI can be a bit messy. Some of it feels dated and not current. But it's cosmetic fixes mostly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Thank you Zachary for sharing your feedback and for being a FranConnect user for the past year! We’re thrilled to hear that the customization options and reporting capabilities have been helpful for your team—that’s exactly what we aim to deliver. We also truly appreciate your comments about the UX/UI. Your perspective matters to us, and we want you to know that we’re actively working on design updates to make the experience more modern and intuitive. While some of these changes are cosmetic, we understand how important a clean, current interface is for usability and overall satisfaction. If you have additional suggestions, we welcome you to reach out to us at products@franconnect.com. JR Joel R. Business Coach Consumer Services ### "FranConnect is a reliable vendor for CRM and Franchise management services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 They have been a good partner and have made updates and changes to help us serve and manage our franchise locations. Pros They are quick to reply and conscientious to follow up! They have made many updates for me over the 18 years I have used their services. Cons Some of their document creation editors can be a bit tricky or clumsy to use especially when needing to copy and paste from an outside document. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Thank you Joel for sharing your feedback and for being such a long-standing partner—18 years is an incredible milestone, and we’re honored to have supported you throughout that journey! We’re glad to hear that our updates and responsiveness have helped you manage and serve your franchise locations effectively. We appreciate your note about the document creation editors. Ease of use is a priority for us, and feedback like yours helps guide improvements. Our team is actively working on ways to make content editing and formatting more seamless. If you have additional suggestions, we welcome you to reach out to us at products@franconnect.com. SB Scott B. Director of Franchise Relations Retail ### "Love FranConnect!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 I can confidently say FranConnect has exceeded expectations. The platform makes franchise management more efficient, provides clear insights, and helps keep everything organized. I really haven’t run into any negatives—only benefits. I would highly recommend it to anyone in franchising Pros Easy to use, very intuitive. Creating reports is a breeze, gathering all the information you need, and none of what you don't need. The CS is second to none, very knowledgeable and helpful. Cons FranConnect has been a game-changer for our franchise management. It’s intuitive, effective, and supports our business seamlessly. I haven’t found a single negative—just a solid, reliable system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Thank you Scott for such a great review! We’re thrilled to hear that FranConnect has not only met but exceeded your expectations. Knowing that the platform helps you stay organized, provides clear insights, and makes reporting effortless is exactly what we strive for. Your comments about our CS team mean a lot—they work hard to ensure every interaction is helpful and knowledgeable, so we’ll be sure to share your feedback with them. We’re honored to be considered a “game-changer” for your franchise management. If you ever have ideas for new features or ways we can make your experience even better, reach out to us at products@franconnect.com. [View all Reviews](https://www.capterra.com/p/79205/FranConnect-Franchise-Software/reviews/) Popular comparisons [BrandWide vs FranConnect](https://www.capterra.com/compare/79205-179750/FranConnect-Franchise-Software-vs-Brand-Wide)[EngageBay CRM vs FranConnect](https://www.capterra.com/compare/79205-178819/FranConnect-Franchise-Software-vs-EngageBay-Marketing) [360Learning vs FranConnect](https://www.capterra.com/compare/79205-230567/FranConnect-Franchise-Software-vs-360Learning)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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