# Page 7 | Campminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Campminder the right Camp Management solution for you? Explore 256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79177/CampMinder/reviews

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Campminder

4.7 (256)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Campminder

## Showing most helpful reviews

Showing 151-175 of 256 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jason S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Such a great switch!"

October 13, 2018

5.0

The customer service experience has been top notch. They are available, they are knowledgeable, and they want to help!

Pros

This software is designed for overnight camp! It handles so many things that our old software just couldn't do. I particularly love the flexibility with the reporting tool. You can easily build reports that YOU want, save them, and run them whenever you need with the click of a button.

Cons

It functions on a "season" system. So everything in a year is in one season, and everything in the next year is in a different season. There are some really great things about how that works, and a few things that cause confusion for parents when we have two seasons open at the same time. Overall though that is minor!

Review Source

MC

Michelle C.  
Bus Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very good software for seasonal camp record-keeping"

October 8, 2018

4.0

Better than average. The customer service for basic questions is good. The format for accepting critique and ideas for improvement is terrible.

Pros

This is a great service for keeping track of seasonal camper and staff information and forms.

Cons

1-If you run more than one camp (we have 2 single-gender camps) you either have to consider them as one camp with different divisions or buy a separate account for each camp. 2-The alumni and fundraising modules are woefully undeveloped once you have been using the system for a few years and your alumni and fundraising records are robust and active. 3-The Community forum for ideas for improvement is terrible and does not make a client feel that their feedback is useful or desired.

Review Source

VR

Verified Reviewer  
Camp Director  
Hospitality  
Used the software for: 1-2 years

### "Great Customer Service!"

October 2, 2018

4.0

Pros

It has most everything we need to run a great camp!

Cons

Sometimes the user interface isn't as intuitive as we would like.

Review Source

RS

Ruby S.  
Office Administrator  
Hospitality  
Used the software for: 2+ years

### "Great tool with a few improvements"

October 2, 2018

4.0

Pros

CampMinder is very intuitive to use and the video tutorials are straightforward. It is unbelievable that we can house all camper and family information on a singular platform. I love the online forms feature which means less paper waste and ease of access for both camp administrators and camp families.

Cons

As someone who frequently uses the email feature on CampMinder, I wish there was a way to edit emails without having to select recipients. I wish there was a way to delete email campaigns without, again, having to select recipients.

Review Source

CS

Christine S.  
Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Makes my life SO much easier!"

September 25, 2018

5.0

The online forms system is one of my favorite parts. Saying goodbye to paper forms, and the flood of incoming mail in the spring was life-changing.

Pros

CampMinder has streamlined all of our previous databases into one easy to use platform. Additionally, without having to maintain all the separate databases and update them from year to year, we have more consistent information available to us.

Cons

hmmm. really can't think of anything. I was hesitant at first about an online system, with sometimes spotty internet at camp, but it hasn't been an issue at all in the end.

Review Source

JD

Jane D.  
Office Manager  
Education Management  
Used the software for: 2+ years

### "Great Tool For Camps"

October 5, 2018

4.0

I’ve been very happy with CampMinder mostly because every time I call with a question, the staff there really know what they’re doing and solve my issue within a matter of minutes! They are all professional and very friendly too!

Pros

Camper files and information is easy to access.

Cons

It won’t allow us to sync with Quattro.

Review Source

Response from Campminder

October 9, 2018

Hi Jane, Thank you so much for your feedback! Our team really enjoys working with you!

AJ

Alex J.  
Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Excellent customer service that supports a quality product"

October 2, 2018

5.0

Campminder provides a product that makes day to day camp management simple. Honestly though the best part is their excellent customer service and fantastic people that work there. They are always willing to help in a timely manner however small the question or big the problem. There are no pushy sales pitches, they take customer feedback seriously and are continuously developing the product to meet changing needs.

Pros

The software is easy to use and supports the job of managing camp data well.

Cons

Soemtimes it takes a while to get it to do what I want it to do.

Review Source

Response from Campminder

October 9, 2018

Alex, thank you so much for the kind words. We really appreciate it!

RF

Rachael F.  
Manager of Business Administration  
Individual & Family Services  
Used the software for: 2+ years

### "Camp Minder Review"

October 5, 2018

4.0

Amazing! I rave about CampMinder all the time to others. How amazing the program is and that their customer service is like none other!

Pros

How user friendly it is and flexible to my needs

Cons

only issue we have is the multiple camps we have each having to be in separate databases that don't talk.

Review Source

Response from Campminder

November 14, 2018

Hi Rachael, Thanks for your thoughtful feedback! We appreciate you taking the time to share your positive feelings both here and with those you work with! We know multiple database accounts can be tricky and we're always looking for ways to improve, but we appreciate your cooperation in the meantime. Best, Allison

MG

Michelle G.  
Business Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great support staff ; Difficult reporting"

October 3, 2018

4.0

CampMinder overall is a good product and the support staff are amazing. There are a few issues around the camp store accounts for our camp but we hope to have those fixed for next summer. The most difficult part is running financial reports. It is difficult to get the revenue numbers for each camp and each general ledger account line. The reports were often incorrect due to an issue with pulling duplicates if a camper was in more than one session.

Pros

CM is very easy to use- the financial ledger is very clear. Intuitive and practical.

Cons

Very hard to run financial reports needed. Lengthy process to extract data needed for reports for corporate office. Room for human error when selecting/deselecting items.

Review Source

Response from Campminder

October 9, 2018

Hi Michelle, We really appreciate your feedback and we are constantly working on updating CampMinder. I'd love to hear more on your difficulties with financials and offer some solutions. Please feel free to reach out - 303-444-2267 x 133 Danny

KP

Kathleen P.  
Office Administrator  
Recreational Facilities and Services  
Used the software for: 2+ years

### "CampMinder is great!"

March 29, 2021

5.0

Pros

I love the customer service and the ease of using the product. I use it all day for all sorts of reasons.

Cons

There are a few things that are a bit clunky in places but improvements have been made. Every summer camp is different and it's hard to be THE THING for everyone's needs. They do a great job though!

Review Source

CM

Christine M.  
Technology and Administration Director  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Onboarding in progress"

January 23, 2020

4.0

We are going from a paper based system to a database that parents update as they register their children for summer camp. We are putting technology to work for us to allow our staff to do what each of them does best and eliminate as much manual data entry as we can to be more efficient.

Pros

The team that helps with onboarding and training is excellent. Helpful and easy to work with. Mostly intuitive, but there are some things that you just have to remember where to find them (Sessions and programs are under Admin Camper Set Up 1). Lots of customization options for your organization.

Cons

It would be helpful to have a more direct list of steps for the things like creating additional forms under system forms) also requires a check box under financial admin. For setting up the sessions that made sense, but when you get to all of the optional forms, it gets a bit more confusing as to what is done and what needs done yet.

Reason for choosing Campminder

CampMinder could do more of what we wanted to do, without a lot of extra programming.

Review Source

BB

Brittany B.  
Operations Director  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "An organizational dream."

October 2, 2018

5.0

CampMinder and their team working behind the scenes focus on working with their clients. They never say no, and instead come up with a creative solution to achieve whatever task I am trying to accomplish through their software.

Pros

CampMinder thinks of ways to help me stay organized that I haven't thought of yet myself! There's always a way to denote, remind, organize, file , and collect data that makes sense and is quick.

Cons

Sometimes I feel limited in what I can do or would like to do. Community is a great solution to get those thoughts heard.

Review Source

RS

Rebecca S.  
Administrative Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "I love Campminder!"

October 5, 2018

5.0

Campminder is great. They help keep all of our camper information in one place and reporting is very easy. The best part is their staff. I have called support many times and am always meet with pleasant, friendly, and knowledgable staff.

Pros

I love the ease of use. It is understandabe from non-techy people like me!

Cons

There are a few things that I wish were available, but I know that Campminder is always working on improvements.

Review Source

Response from Campminder

October 9, 2018

Hi Rebecca, As you mentioned we are always working on improvements and trying to make CampMinder the best for your needs! Thank you for the review!

KD

Kristin D.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Incredibly Helpful Software"

November 12, 2019

5.0

CampMinder has great customer service. They are a good company and we enjoy doing business with them.

Pros

This software has great record keeping once everything is input correctly. Their reports are incredibly helpful and make tons of sense. It's easy to input notes and flags about campers as well.

Cons

The CEO of CampMinder said fairly recently that they understand their database cannot be the only one -- for example, their e-newsletters are not robust, pretty, or easy to set up. Similarly, their financials are not something that we use. Quickbooks does a better job which is understandable. We also have some challenges when exporting some reports into Excel.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Building Materials  
Used the software for: 6-12 months

### "Perfect for managing camps"

March 13, 2019

5.0

Pros

A robust product for managing many aspects of camp. Paperwork, contact info, merchandise, payments, etc. It had all the features we needed.

Cons

Not the most user intuitive. Would have liked to see better reporting.

Review Source

VR

Verified Reviewer  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Campminder Summer 2018"

October 19, 2018

4.0

Campminder allows us to fully track our campers from start to finish and see everything in one place.

Pros

That it allows multiple users to have varying degrees of access, the mobile functionality and the overall ease of use.

Cons

Seems like there are multiple applications that are either not used or relevant to our situation and there should be a way to turn those things off.

Review Source

Response from Campminder

November 14, 2018

Hello! Thanks for taking the time to share this feedback! That is an interesting idea to be able to disable certain modules to simplify the system. We appreciate your thoughts and hope you'll reach out if you have any other thoughts or questions! Best, Allison

SP

Samantha P.  
Assistant Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "CampMinder is top tier!"

October 22, 2021

5.0

Pros

This software is easy for admin use and provides excellent customer service for when you are stuck or just need help. Parents say its easy to use and it provides lots of features like medical, billing, photos, and communication that are essential to making sure our camp runs smoothly.

Cons

Forms to be mobile friendly and be able to upload jpeg and not just pdf.

Reason for choosing Campminder

I was not involved in this decision.

Review Source

JA

Jamie A.  
Registrar  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Clean data & fabulous support team! "

December 19, 2018

5.0

Overall, CampMinder helps us run camp smoothly. We can make changes to the camp season quickly if needed and it tracks our data for end of year reporting and accounting. I feel like we've barely tapped the surface of what all the software can do!

Pros

This software helps us track our data and stay extremely organized during our camp season and after. The support staff is remarkable. They know the product and help guide us through any kinks we might encounter.

Cons

There are so many features, I don't have time to learn everything!

Review Source

KP

Kenny P.  
Camp Director  
Education Management  
Used the software for: 2+ years

### "Camp Director"

November 8, 2022

5.0

Very positive. They are always helpful on the helpline as well

Pros

Everyone in our field uses it- so it's a must have!

Cons

That every once in a while- we find a feature we would like to have, but not yet exist in the product

Review Source

Russell L.  
Executive Director  
Research  
Used the software for: 2+ years

### " Professional Review of CampMinder"

September 28, 2018

5.0

This will be our sixth summer using CampMinder. The transition was extremely smooth our first summer. The software has allowed us to be more efficient, improved our communications with our parent, camper and alumni base and has elevate our status as a quality summer camp.

Pros

Ease of Use once Knowledgeable, ease in generating reports, costumer service support.

Cons

Transitions, training new staff each summer ( more our issue than CampMinder issue) web based and

Review Source

Response from Campminder

October 15, 2018

Russell, Thanks so much for your review! When I was a camp director at the Ann Arbor YMCA, I had similar challenges training seasonal staff to use CampMinder. I found the webinars, and videos super helpful to aid the training process.

EF

Erica F.  
Assistant Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Enrollment comparisons need more depth"

October 8, 2018

4.0

Overall, the customer service folks are great and easy to talk to. I'd like to see Campminder add some more abilities to compare previous seasons similar to how you can compare the current season to the previous season in an enrollment comparison.

Pros

I like how easy it is to use and how friendly the customer service reps are.

Cons

There are a lot of things you would assume the software would be capable of like pulling reports from previous seasons that it just isn't able to do.

Review Source

Response from Campminder

October 10, 2018

Hi Erica, Thank you for your review! I understand what you mean about the reporting, but you can gather that information in the system. If you'd like, please reach out and I would love to show you how.

LZ

Leah Z.  
Camp Director  
Education Management  
Used the software for: 2+ years

### "We love CampMinder"

December 26, 2018

5.0

We use CampMinder for all of our medical records, staff applications and contracts, all of our camper forms, emails, notes, etc...

Pros

Camp Minder has excellent customer service, a wide range of services for camps including for staff, campers, and alumni

Cons

there is nothing that I don't like about CampMinder

Review Source

MF

Minerva F.  
Registrar  
Primary/Secondary Education  
Used the software for: 1-2 years

### "User friendly and easy on the eyes"

July 21, 2020

5.0

LOVE IT - Truly appreciate the animation and layout.

Pros

So easy to use, and not stressful on the eyes (big font, layout,animation..) The administrative functions are easy.........................

Cons

It is slow at times, and wish that parents were able to see their payments clearer..

Review Source

Response from Campminder

August 3, 2020

Hi Minerva, Thank you for your thoughtful review! We're so glad to hear that we are meeting your needs. As always, we will take your feedback to the rest of our team as we work to make improvements.

DB

Daron B.  
Assistant Director / Voice of Reason  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Campminder Review"

October 21, 2019

5.0

Pros

It encompasses a majority of our software needs which helps to lower pricing.

Cons

The mass email system could be upgraded to more compete with sites like Constant Contact. However that is for marketing needs. To get in touch with our camper families it is adequate.

Review Source

JS

Jill S.  
Assistant Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "CampMinder Camp Mangement Database System"

October 30, 2018

5.0

Pros

It's the best Camp Management Database system out there. Period. The team is always working on updates and improvements based on feedback from their customers. Their workforce is wonderful - their customer service team is fabulous.

Cons

There are some features/functionality elements that should be included in a general camp management software system that don't exist, specifically a workable fundraising module for non-profits. Otherwise, they're great!

Review Source