# Page 4 | Campminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Campminder the right Camp Management solution for you? Explore 256 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/79177/CampMinder/reviews

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Campminder

4.7 (256)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Campminder

## Showing most helpful reviews

Showing 76-100 of 256 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jacqueline C.  
Accounting Specialist/IT/Registrar  
Non-Profit Organization Management  
Used the software for: 2+ years

### "CampMinder Software"

November 4, 2021

5.0

I have had a wonderful experience with CampMinder. They were very helpful when I first signed on with them. They helped me tremendously setting up my first season and continue to help me with any issues that come up.

Pros

I love how user friendly the software is. CampMinder is very inviting by it's colorful easy to read displays.

Cons

I wish each camper had it's own payment plan instead of the entire family connected to one plan. I have many families that pay with different credit cards and it would be nice to be able to run them with the draft instead of manually charging them each month.

Review Source

VR

Verified Reviewer  
Recruitment / Program Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Camp's Best Friend"

October 20, 2018

5.0

CampMinder has been a tremendously valuable resource for us building a new camp and establishing our network of campers and families. From capturing and communicating with leads to registering for camp to organizing our camp schedules and bunking - CampMinder literally does everything and more!

Pros

Easy to use, best customer support, so many features for a variety of camp needs, new fresh ideas for camp culture

Cons

The credit card features were more expensive than traditional credit card rates

Review Source

Response from Campminder

November 14, 2018

Hello! We're happy to hear you've been enjoying your time with CampMinder. Thank you for the feedback and for taking the time to share your thoughts! Best, Allison

LD

Loretta D.  
Director of Administration  
Non-Profit Organization Management  
Used the software for: 2+ years

### "CampMinder Best Camp Software I have found."

July 6, 2021

5.0

Pros

This software is user friendly for both the parents and the employer.

Cons

I wish cabin number would appear on all the forms.

Review Source

Response from Campminder

July 9, 2021

Loretta, thank you for taking the time to review CampMinder. It's so meaningful to get this kind of feedback and we so appreciate your partnership.

Megan K.  
HR Specialist and Facilitator  
Education Management  
Used the software for: 2+ years

### "CampMinder significantly supports us with hiring our staff! "

October 8, 2018

5.0

CampMinder allows us to engage with all of our staff and camper families in an easy and accessible way. It also has been incredibly useful in saving historical data on each person for hiring purposes and when speaking to graduates of our program.

Pros

I like being able to send mass emails to our staff and having all of our email templates saved in one place.

Cons

Not being able to enter financial information by camp session on our employment agreements when a staff member is working multiple camp sessions. It would be great if multiple contracts could be saved within CampMinder for the same camp season.

Review Source

DS

Davis S.  
Program Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "A Review"

October 11, 2018

3.0

Displeased. It has taken several years to get just the beta version of adult registration despite many promises. The greatly advertised unified person record came to be years after other companies had done the same thing. After attending CampMinder Camp two years ago, I felt that the company really likes to talk about how cool and first rate they are but I've just not seen that in reality.

Pros

Customer support is incredible. Probably to the frustration of CampMinder, we very rarely use the built in ticket or community forum features because a phone call always gets the job done in minutes. CampMinder support is willing to walk me through unique reports and troubleshooting very quickly. Seasonal staff on boarding is great.

Cons

On the program side of things, the cabin assignment module is pretty clunky and many of the simple reports require too many steps to be easily taught to seasonal staff. Overall, I think that the program looks and acts like it was made 10 years ago. One of my biggest disappointments is the mobile app. It is so limited in functionality and crashes often. When it works, all it is really able to do is act as a super slow contact information database.

Review Source

NC

Nicole C.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Campminder Review"

September 16, 2021

5.0

The team of campminder from software to customer service is great!

Pros

This software is very easy to use for parents and staff. The videos will also help you out if you need to learn how to use something.

Cons

We have no complaints! We are able to use it mobile on the go, and anywhere we need it with camp going on.

Review Source

Response from Campminder

September 29, 2021

Nicole - We so appreciate you taking the time to give us this review, it really means so much. It's great to hear that our mobile features are working for you as well. Thank you for being such a great partner.

Kamren J.  
Administrative Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "CampMinder is a very reliable company with a great product"

October 9, 2018

5.0

CampMinder has really enhanced the registration process for our families while giving us a product that fills all of our administrative needs. Their customer service team is quick to respond with any questions or concerns we have and I really feel heard from them when expressing any changes I'd like to see in the product. They're a great addition to our camp community!

Pros

ease of use, flexible reporting, responsive customer support team, always updating/enhancing product

Cons

bit of a dated forms process, wish it was a more seamless online experience for our families and staff

Review Source

AC

Ashley C.  
Camp Director  
Hospitality  
Used the software for: 2+ years

### "One of the Best!"

September 25, 2018

5.0

Overall, CampMinder has changed the way we manage our clients, our staff applicants, and the way we market to new leads. We're pleased with our experiences with this company, and we hope that anyone looking for a switch will take a look at CampMinder to see if it fits their needs.

Pros

We absolutely love the user-friendliness, ability to document notes and run reports, ability to filter custom results as needed. The customer support really sets this company apart. The team make every interaction a positive one. It's also exciting to know that when you have an idea or a "wish-list" for CampMinder, they truly listen to their customers to help provide solutions when they're able. The training videos make for easy onboarding for our new employees, and we look forward to utilizing CampMinder for years to come.

Cons

We wish there was a better way for tracking our conversion via Analytics, since enrollment is fully supported through CampMinder. We also would love ways to filter out previous' years records quickly and easily. We also wish mobile-friendliness was a bit better.

Review Source

Response from Campminder

October 22, 2018

Thank you Ashley! We really appreciate your feedback!

VR

Verified Reviewer  
Lower and Middle School Music Teacher  
Education Management  
Used the software for: 2+ years

### "So many clicks in so little time"

February 9, 2019

3.0

Pros

Campminder has so many features to be able to manage your campers and staff effectively. There are a myriad of features to pull up camper reports and information, as well as organizational reports. This system is not lacking in any features. You can pull together a lot of information quickly when you know the software very well.

Cons

It takes a long time to get to know the software and many essential functions are several clicks and menus away from the main page. In order to take attendance the user must click through at least 3 things to get to something so critical. It was difficult for our staff to get used to finding the report functions. Not everyone is utilizing this software to its fullest because it is difficult to learn.

Review Source

VR

Verified Reviewer  
Campus Manager  
Hospitality  
Used the software for: Less than 6 months

### "Really great piece of kit for camps"

October 8, 2018

4.0

Overall very positive experience, a very central place to store everything camp-related and pretty reliable.

Pros

There's not a lot out there that competes with CM in terms of suitability for use with summer camps. It's got pretty much everything you'd need in terms of all your tech needs for camp, from bunk notes and enrolment to media and camper/parent contact. There's always innovative new features being added; this year was the photo tagging facial recognition option, very useful and parents loved it.

Cons

There were a few hiccups with the media servers this year, videos and pictures struggled to upload at points. Although this was around the time of site maintenance, it wasn't during the maintenance itself so a little disappointing it wasn't resolved by then.

Review Source

Response from Campminder

November 14, 2018

Hello! Thank you for taking the time to share your feedback. We're glad you had a good experience working with our facial recognition tool this summer! We're hoping to making further improvements for next summer as well. We're also sorry to hear about the trouble you had with videos and photos uploading. Feel free to reach out to our support team any time(if you had not already done so) when that does occur so we can try to pinpoint and resolve the issue. Thanks! Allison

Aliza G.  
Assistant Camp Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Best Camp Software"

October 3, 2018

5.0

Pros

CampMinder is a great place to store all of your data in one place! Their team is always available to provide speedy support and is great to work with.

Cons

We have received some negative feedback from our families and photographer about the easy of the photo viewing feature, but don't know of a better option.

Review Source

Response from Campminder

October 9, 2018

Hi Aliza, Thank you so much for your review and I want to let you know that we are working on improvements to the parent experience. More to come in the future!

gO

greg O.  
Director of Tennis  
Sports  
Used the software for: 2+ years

### "I like CampMinder"

July 29, 2022

4.0

it's been great!

Pros

i like the ease in whicj i can track financials.

Cons

i like it all. everything is so easy to use. I can find what i need very quickly even on my phone app.

Switched from

[CSI Spectrum](https://www.capterra.com/p/31529/CSI-Software/)

wasnt good enough

Review Source

AD

Andrew D.  
Boys Camp Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Camp Minder"

January 12, 2022

4.0

Positive. This is the Best CRM and Camp Management software on the market.

Pros

Camp Minder brings each department at our camp together in one place.

Cons

UI Is somewhat dated. Forms and documents sections could be easier to use and more customizable.

Review Source

Response from Campminder

January 19, 2022

Thanks for this valuable feedback, Andrew. We so appreciate your partnership and we hope to continue to make improvements to CampMinder in the areas you noted.

JW

Jeanne W.  
Office Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Campminder Software"

March 11, 2021

5.0

Pros

The campminder software is easy to use and is super comprehensive. There are also a large amount of videos and articles to help with navigating any unfamiliar aspects of the software. The customer service team are quick to access and very responsive to questions. Campminder is always adding options and improving their software based on customer feedback and I feel like it has been able to grow to accommodate our needs through the years.

Cons

I would like for the email system to make it easier to make really nice looking emails like newsletters. As it is I feel like it is a bit clunky and requires some knowledge of code to make a newsletter and it seems like it defeats the purpose to have to use an outside service to export your datebase just to send newsletters.

Review Source

VR

Verified Reviewer  
Associate Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Easy to use"

October 5, 2018

5.0

Pros

I like the ease of making spreadsheets and looking up camper information.

Cons

I would like to be able to search a name using first name and not need to know their last name.

Review Source

Response from Campminder

November 14, 2018

Hello! Thanks for your review! We're glad to hear our reporting tools have been helpful for your running your business. As for your request to search by first name, we have great news! Requests have been heard, and you can search by first name the same way you can search by last name now. Previously you could only search by first name by using a comma before the name, but that has since been updated. Have a great day! Allison

BR

Beth R.  
JCC Director/Camp Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent Customer Support"

August 12, 2019

5.0

CampMinder provides an excellent product and professional support. It makes the administrative side of running a camp simple.

Pros

I love how intuitive the software is to use. Their customer support is the best that I have ever seen from a software product.

Cons

I wish you could schedule emails so that they could be sent at a later date.

Alternatives considered

[CampSite](https://www.capterra.com/p/131210/CampSite/)

Reason for choosing Campminder

Better functionality.

Switched from

[ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/)

CampMinder was much more robust.

Review Source

TF

Tabitha F.  
Associate Consultant/Camp Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "CampMinder Rocks! "

October 10, 2018

5.0

The customer service is phenomenal. I have never experienced such kind, patient, and clear communicators as those I speak with through CampMinder. I have also learned much from those phone calls about quick ways to find information and best practices for collecting information and structuring our applications and sessions.

Pros

I love the ability to run reports and see any information about campers and staff, the user-friendly applications and forms; the ease with which I can interact with campers and parents through the system; and the easy way I can save/store information. I also love how I can customize forms and collect the information unique to my camp!

Cons

There are a couple of functions specific to my camp that I wish could be tweaked: separate applications for staff and alumni who come to camp (although customization is very helpful); the ability to register a second camper under the same family with a different price (I have to manually enroll campers who come to Mom & Me Weekends).

Review Source

Hillary G.  
Associate Director  
Education Management  
Used the software for: 2+ years

### "Great for camps!"

October 4, 2018

5.0

Overall, we have had a fantastic experience with CampMinder. We have found it easy to use and it has been a great platform for us to get registrations.

Pros

I love CampMinder because it is easy to use, easy to learn, and the customer support is fantastic!

Cons

There are times when some of the functionality is down. This can be a challenge for camps who are solely relying on the software.

Review Source

Eileen S.  
Accounting/Registrar/Human Resources  
Recreational Facilities and Services  
Used the software for: 2+ years

### "We Love CampMinder!"

October 3, 2018

5.0

It allows us to handle the entire camper process from the moment someone registers online until they leave at the end of their session, and beyond.

Pros

It has almost everything we could want and can be customized.

Cons

Hmm, not sure. There are a few small things that we would like to see tweaked but nothing we can't work around.

Review Source

Response from Campminder

October 9, 2018

Eileen! Thank you for the review! You all are the best!

SS

Susan S.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Circle Camps & CampMinder"

September 26, 2018

5.0

Our camp which is a non profit grief camp doesn't utilize a great deal of what CampMinder has to offer. Our camp is only one week, the campers go for free and our staff volunteers. Taking all of that into account we feel that CampMinder has tried to work with us.

Pros

That you can gather as much information about our campers as needed using custom questions.

Cons

Wouldn't say least as much as maybe complicated. I am not as computer savvy as most so learning to use CampMinder was not easy. The staff at CampMinder was very helpful and patient. Creating custom questions is complicated for me. I wish that there was not a charge for CampMinder creating these questions when needed.

Review Source

Response from Campminder

October 15, 2018

Hi Susie, It's great to hear from you and thank you for this thoughtful feedback. I''m glad you've found CampMinder helpful overall. If you do have continued questions regarding those custom fields I'd be happy to set a time to talk to review the process and try to get you more comfortable. You can always email me at allison@campminder.com. Thanks!

JR

Justin R.  
Camp Professional  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great Camp Resource"

June 14, 2022

5.0

Pros

Learning the software is simple, and once you have learned it, you find that there are so many features that benefit administrative work. I love how direct it can be, and how it assists in managing information all in one place.

Cons

Learning it takes time, but it is well worth it.

Review Source

VR

Verified Reviewer  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Great Registration Package but still some bugs"

November 29, 2017

4.0

Online Enrollment, Automatic charges, online forms management all are great.

Pros

The online forms and enrollments are great. The support team is also great. We do find out selves on the phone regularly where as our past database was seldom.

Cons

Some functions don't work or break and you never know how long it's going to be to fix. Reporting and Report Writer is not the best.

Review Source

Response from Campminder

October 9, 2018

Hi, Thank you for your review! If you would like to discuss some of the issues you are having, please feel free to reach out any time!

JS

Jessie S.  
Marketing and Office Director  
Education Management  
Used the software for: 2+ years

### "Overall Quality is great"

October 11, 2018

4.0

We like having all our information in one place and now that they are working to back things up for us as well, so that if servers do go offline we aren't at a standstill.

Pros

Campminder has all of our registrar, finances, donor relations, photos, camp families communications and historical data all in one place. I can't imagine trying to juggle more than one database of information for each of these business needs. I like that CampMinder is continually improving and adding functionality.

Cons

We find that we only hear from the CampMinder team when there is an issue. It would be awesome to hear from our account manager more often and to have them let us know more directly when new functionality rolls out that may help us out.

Review Source

RB

Richard B.  
Owner/Director  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Camp Playland of Redding"

October 5, 2018

5.0

The online registration portion of the CampMinder software and our ability to easily accept credit card payments from camp families has helped us manage the registration process. The report writing feature has helped us manage camper rosters. The staff management segments of the program have helped us streamline the hiring process.

Pros

The CampMinder report writing capabilities are very powerful. If there is a field for information, you can generate a report that will access it. The customer support team is exceptional. They know the product and are able to help us utilize it to better manage our camp program.

Cons

At times, it seems like the program was written with residential camps in mind. Over time, though, our requests for more day camp functionality have been heard and acted upon.

Review Source

Response from Campminder

October 15, 2018

Hi Richard, Thanks for your feedback. We're glad to hear the sysetm works well for you and your day camp and we hope we can continue to make more improvements for you and your team.

DF

Daniel F.  
Owner/ President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great program but needs improvements for special needs"

October 9, 2018

4.0

We’re definitely solving the big problem of data management and Registration and Billing, but again the special-needs program that we run requires us to work with kids 18 and older so this is been extremely clunky inside CampMinder and we’ve considered switching away because of that

Pros

Ease-of-use, feature-rich, straightforward, inviting and engaging

Cons

For our special needs camp program and as much is half of our campers are 18 and older in your system forces us to create duplicate copies of their enrollment accounts in order to basically create a false age under 18 in order to keep them returning year to year, which more than 50% of our campers do and have done for 10+ years on average some camper still coming back for 20+ or 30+ years, I would highly encourage an upgrade for special-needs users in order to accommodate for higher age ranges than 18 years old, that doesn’t seem to be too difficult to do.

Review Source