# Page 3 | Campminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Campminder the right Camp Management solution for you? Explore 256 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79177/CampMinder/reviews --- Campminder 4.7 (256) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Campminder ## Showing most helpful reviews Showing 51-75 of 256 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Lucy S. Program Director Education Management Used the software for: 1-2 years ### "CampMinder does it all!" November 4, 2021 5.0 CampMinder has made our back-end work much more efficient and smooth. Pros Applications Forms Campanion - photos and push notifications to families Financial management Cons Staff management & hiring - not robust enough. Campanion vs. Camp-In-Touch is confusing to parents. Switched from [CampBrain](https://www.capterra.com/p/79173/CampBrain/) CampMinder had an app for us to use with our families! Review Source VR Verified Reviewer Assistant Camp Director Non-Profit Organization Management Used the software for: 2+ years ### "We LOVE CampMinder!" October 3, 2018 5.0 I wish every business was more like CampMinder - truly motivated by the community they serve, constantly seeking to improve and build on an already great product, and truly kind and invested in the work we do. Pros CampMinder is the perfect solution for our camp - it let's us work more efficiently and focus more on our campers than paperwork! The thing I love most about this company, is that they are constantly updating, growing, and changing to stay current with the trends in our industry. Their customer service is incredible - I can't tell you how many times I've called with a crazy request or question, and they have a solution. Cons Our camp has some very specific needs that don't fall into some of the traditional models they provide. That being said, the customization features of their forms and modules allows us to create a CampMinder that is tailored to our specific needs. They were incredibly helpful in the process of determining how the software could best fit our exact needs. Review Source Hannah K. Office Manager & Registrar Non-Profit Organization Management Used the software for: 2+ years ### "A+ To CampMinder!" December 3, 2019 5.0 I wish every company had the customer service skills that CampMinder does. They are always very quick with any inquiries and are constantly taking feedback and using it to improve their platform. Pros CampMinder is extremely user friendly and has completely revolutionized my job. We were able to do away with 1,000s of paper forms and Excel sheets and have all of our camper and staff information all in 1 database. From camper registration, forms, staff hiring, and camper bunking, everyone in our organization has greatly benefited from CampMinder. Our parents love how much simpler it is to register, fill out forms, and view summertime photos of their campers all in the same system as well. Cons The fundraising section leaves a lot to be desired, but is still helpful for sharing information between our staff. Review Source SS Sharon S. Associate Director of Summer Enrollment Education Management Used the software for: 2+ years ### "Associate Director of Summer Enrollment " July 20, 2023 5.0 Pros Very easy to use system and lots of good features like reporting, communication, saved email templates etc. Cons Hope for better scholarship and audition review features in the future. Reason for choosing Campminder Best fit Review Source VR Verified Reviewer Program Associate Non-Profit Organization Management Used the software for: 2+ years ### "Great product - growing company" October 30, 2018 5.0 Pros I love what it does in terms of organizational management. We have used three different programs over the past 15 years and it has handled it has worked the best. They work closely with you on customizing your needs and making sure that you are set up to use it best for your site. Cons The photo plug in has much to be desired. It works but often struggles. It would also be great if they could build in a plug in that res'ed down the pictures for camps that have slow internet on site. Their company is great and customer service is awesome when you can get them on the phone. We started with them pretty early on and as they have grown, it has been harder to get a hold of support. Review Source Response from Campminder November 14, 2018 Hello! Thanks for your feedback! We're glad to hear that you've found that your time at CampMinder has been well spent. We also appreciate your feedback on the areas needed for improvement! Best, Allison KB Kim B. Director Non-Profit Organization Management Used the software for: 2+ years ### "Mostly Good" October 12, 2018 4.0 CampMinder has revolutionized the way we manage camper paperwork, check in and check out procedures, and health care at camp. Using CM has allowed me as the director more time to interact with campers and less time spent in the office. Pros CampMinder is very easy to use if you are even remotely tech savvy. I love the instructional videos and the articles to help you understand how to set up the system. Tracking a person's history with our camp programs is awesome, allowing us to maintain years of records at our fingertips. Reporting is straight forward and time efficient. I like the bulletin features and being able to tag other colleagues and communicate in a way that directly links to a person's profile page. Cons It does not meet all our needs as an organization. We need a way to manage property reservations outside of summer and were told that was platform was being added to CM. We have yet to see it and therefore need to pay for yet another software platform. The customer-facing side, CampInTouch, is clunky compared to other companies and the ability for camps to customize what customers see is limited. Our most common questions revolve around camper guardians being unable to find information packets on CampInTouch, in part because they blend in with camper paperwork. It seems like CM was designed more for large east coast style camps where the campers stay for several weeks. There are far less useful features for those of us who have one-week sessions. Review Source VR Verified Reviewer Program Supervisor for Jill's House Rocky Top Individual & Family Services Used the software for: 2+ years ### "Campminder" October 9, 2018 5.0 We have realized the benefits of being able to have organized communication, records of our campers, and a system for parents to use to apply and continue with their child's enrollment! Pros I love how we are able to use the tag system to organize our campers effectively. It works great for what our program is trying to accomplish. I love how we can organize our data, too. Cons Campminder has not always been the easiest for our staff to learn how to use. I wish that there were ways to make it easier for new users! Review Source Response from Campminder November 14, 2018 Hello! Thank you for your positive feedback of CampMinder! We're glad our system can help keep you and your staff organized. We also know that there are a lot of areas of CampMinder to cover which can be daunting! We want to help you in any way possible and I would encourage you to reach out to your Client Success Manager as they would be more than willing to assist in onboarding new staff members to the system. Thanks! Allison DS Dan S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Campminder User" January 5, 2021 5.0 Pros As the Executive Director of a non-profit summer camp and retreat center, I am constantly pulling up data from one of our camper families or donor families (i.e. last time they were here, what programs do they attend or which services they purchase. We have used Campminder as for our registration software for about 10 years now. It is reliable and provides me with the relevant information I need. As with all software, it takes a little bit to learn how to navigate, but we have had excellent customer service and it is a good value for a mid-sized operation. In addition to using their software to register over 3000 campers each summer. We also make good use of their staff onboarding and management tools. We process over 150 applications for seasonal summer jobs through Campminder. Applicants submit their application, W-2s, I-9, and background screening forms, etc., all online through Campminder. If someone is missing paperwork it notifies them. This saves us so much staff time and headache. Cons If we could improve one thing about CampMinder: we really wish it would integrate with Zapier to further streamline our marketing and social media efforts. Review Source VR Verified Reviewer Director of Finance & Information Systems Non-Profit Organization Management Used the software for: 2+ years ### "Decent product for managing camp" October 9, 2018 5.0 Camp Minder has proven to be a good way to manage camp enrollments, providing payment flexibility to our camp families. Our Camp Directors appreciate the ability to set up bunk plans, track medical and other data, and create custom reports that fit their needs. The staff at CampMinder is attentive to our needs, and provide prompt replies when questions arise. Pros Ease of use for Camp Directors in managing/scheduling camp enrollment. Some flexibility in reporting capabilities. Ability to perform monthly payments electronically. Ability to offer various payment terms. Cons Financial portion of the system is not very robust. Minimal amount of financial reports available. When exporting data to Excel, all sessions being attended by one child dump into one column. Could separate this within Excel; however, number of additional columns needed is not consistent. Review Source Response from Campminder November 14, 2018 Hello! Thank you for your insightful feedback surrounding CampMinder's features! While we're glad to hear about the beneficial features CampMinder provides you and your directors, we know that an unsupportive financial can be tough to work with. Our Product and Engineering team is actively working on solutions to help implement additional accounting features in our system and we hope thsoe can help move our company in the right direction to help you and your team! Best, Allison CM Chris M. Associate Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "The software that changed everything for the better" October 12, 2020 5.0 It has been phenomenal! Pros Prior to CampMinder we had constant complaints from parents about our registration process. More times than not, they would end up calling us to register by phone. Our parents love the streamlined process, the features being all in one place from forms/documents to photos, and options for different payment plans. Our camp fills every year and this would not have been possible without CM. Do you have an amazing program but awful registration process? CampMinder is for you! Our Directors LOVE and rely upon the accessible and extremely helpful customer service and data-ops team. This customer service experience is simply unparalleled. Cons I would love to see: -More options for gender -Simply capacity limits for additional options -Better photo options Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reason for choosing Campminder Better all around product but customer service and financial porting options were the real deciding factor. Review Source VR Verified Reviewer Registrar Non-Profit Organization Management Used the software for: 2+ years ### "Managing a camp? CampMinder is the thing for you." December 18, 2018 5.0 Pros Simply put: the power! CampMinder has a modular system that should be able to fit any camp of any size. From billing to medical to simple camper registration it can do it all. While it can take some time to learn things, their website and manual are very helpful. And their customer service is second to none and if you can't find an answer yourself, they will help you. We are a camp with over 1,000 unique campers per summer and CampMinder makes things a breeze. Cons So, it isn't the software itself, but their advanced documentation is lacking. There have been instances when frontline customer service said something wasn't possible and i was able to figure out how to do it. That isn't ideal. Also, their support for divorced or separated families is not ideal. Review Source GT Geoffrey T. Camp Registered Nurse Hospital & Health Care Used the software for: 2+ years ### "All around TOP NOTCH EMR!!!" July 1, 2021 5.0 Going on my 3rd year of using CampMinder- it's easy to pick it right back up. CampMinder offers numerous options and features I feel other EMR's should adopt. Pros \-Extremely easy to use with a user-friendly interface -Remote accessibility -Organized layout to keep all necessary information easily accessible. -Multiple options for printing out various lists/forms Cons \-No autosave- Occasionally after entering camper data from the nurse's end if you forget to click the "Save" button, everything you entered may be lost. Ex: entering camper meds. Review Source Response from Campminder July 9, 2021 Thanks so much, Geoffrey! We appreciate you taking the time to review CampMinder and are so glad that the partnership is working out for you. VR Verified Reviewer Finance Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "A software designed for camps by people who have run them!" July 22, 2019 5.0 CampMinder has allowed us to get all of our information we need for camp in one place, and to create new, customized reports whenever we need them. The customer service and client success managers have been super helpful in ensuring our first year worked quite smoothly! Pros The family accounts make it easy for returning families to apply while ensuring that all of their childrens' information is up- to-date and accurate. Cons Sometimes it is a little difficult to find the right settings to make the changes I want. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reason for choosing Campminder The ease of use made it easy to learn. The customer service were dedicated in understanding our specific needs for our camp. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We wanted a software specifically designed for camps. Review Source CL Carol L. Office Manager Hospitality Used the software for: 2+ years ### "Love CampMinder" October 5, 2018 4.0 The software is very easy to use and each summer when I get seasonal help, there isn't an issue with someone learning it at all. Customer service is great. Have been waiting for the groups/family module since 2011 though when we first signed on with CampMinder. The company has become very popular and the number of camps using the software now leads to LOTS of requests for updates and changes so it sometimes takes a long time to see a change because everyone wants the same info but in a slightly different way or more detailed, etc. Still I am very happy with CampMinder. Pros The ability to basically create almost any report that we need. In comparison to the last software product that we used this is miles ahead. The customer service is awesome. Everyone is helpful and professional, friendly and they make sure that they get an answer for you. Have been with them since 2011. Cons We do run into issues at the end of the season with trying to find out exactly what funds we brought in. Simpler way to see exactly what money you took in as a total without running all the charges, credits, discounts, etc. Also waiting for the groups and family module to be available and hope that it will be separate from the camping side. Review Source Stacey D. Camps Manager Sports Used the software for: 2+ years ### "Software for camp people by camp people" January 21, 2019 5.0 CampMinder's exceptional customer experience is what stands out to me the most when I think of my overall experience. From the first time I started working with CM and their representatives I felt a genuine care for my program and consider CampMinder a big part of my extended camp family. Pros I loved that a software was created by people who were as committed to camp as those who spend their days preparing for each summer. The software itself is great and just continues to get better. Not every camp is for everyone but CampMinder is great for every camp. CampMinder feels like part of our camp family. Every member of the CM team goes above and beyond to help with whatever our needs are. Cons I can't schedule emails - that is my biggest complaint at this time. Review Source CS Colleen S. VP/Founder Recreational Facilities and Services Used the software for: 2+ years ### "Campminder is an excellent tool for the camping industry." January 4, 2022 5.0 They do a great job of responding to the needs of our camp as well as the camping industry. Pros It provides a space for all the necessary information that is needed for our program. The Campminder Team is always developing tools that meet the needs of the camping industry. We particularly appreciate the ability to add questions, components that mee the needs of our special needs camp. Cons Honestly, the cost but that is because we are a small camp. Reason for choosing Campminder It is very comprehensive but also allows for individualization for our special needs camp. Review Source DM Dottie M. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use platform" June 14, 2020 5.0 Overall, I have enjoyed my experience with Campminder because of how responsive they are to customer feedback. As stated above, the consistency with which they seem to upgrade and fine tune the operational aspects of the program says a lot about them as a company. Every year it gets better or smarter. This is helpful and something that I've come to expect from them now. That there will always be a new feature or two to learn each new season. Pros For us in the office the program is great. Easy to use report features, for custom information and camper issues, etc. I get quite a bit of feedback from parents that they find the Campminder system easy to use as well which is important. I love that the folks in charge are consistently working to improve all aspects of the system. Cons It doesn't allow us to register our volunteers each week so they are "in the system". It is nice to have all participants print on the same documents and in one place for insurance and other record keeping. I keep working on ways around it...and will figure it out someday. Review Source Response from Campminder August 4, 2020 Dottie, thanks for taking the time to write this review. We are so happy that our customer service is meeting your needs. NL Nathan L. Camp Registration Coordinator Primary/Secondary Education Used the software for: 1-2 years ### "CampMinder review" November 10, 2022 5.0 Fantastic - has improved the experience for our admin team as well as parents and staff. Pros Very comprehensive, plenty of features to accommodate a variety of different camp structures (day camp, overnight camp, etc.). Powerful reporting features make the platform even more customizable. Transportation module works very well for day camps. Email/communication with parents and staff works great and allows us to customize mass emails and save time. Cons Sometimes there are long load times - lots of waiting for pages to load. Not able to integrate with other digitals tools we use (Google Sheets, etc.) Sometimes there are too many features (i.e. with medical data collection) that we wish we could turn off. Review Source PC Phyllis C. Office Manager Recreational Facilities and Services Used the software for: 2+ years ### "Can't Live Without CampMinder!!" October 25, 2022 5.0 The benefit of CampMinder for me happens when I need something or a question answered, or need support there is ALWAYS such a fabulous, knowledgeable person that will respond and help me find a great work around and answer! I really could not be as efficient without CampMinder. It supports every aspect of camp and makes all things smooth for parents, campers, and the camp office. Amazing platform. Pros What is most helpful is that CampMinder has everything you need to make your camp office successful. It includes billing and invoicing, finances, camper information, reports, and so many other features to support your camp in all of your camp work! Cons At times there are forms that may not be customized, but CampMinder is always ready with options and a solution! Review Source KD Kyle D. Camp Intern Non-Profit Organization Management Used the software for: Less than 6 months ### "Camp Minder Review" April 10, 2024 4.0 Pros Camp Minder is very easy to use, I like that you can log in as an admin or any parent so you can work on their problems from their point of view too. Cons Sometimes I have a problem when I want the report to come out it shuts my computer down but I think it just overloads my drivers I have installed. Review Source Response from Campminder August 12, 2024 Thank you for sharing your thoughts with us! We're glad to hear that you find Campminder easy to use and that the ability to log in from a parent's perspective has been helpful. We appreciate your honesty about the issue with running reports. It sounds like it could be related to your system's drivers, but we're happy to assist you in troubleshooting this further. Please don't hesitate to reach out to our support team—we're here to help ensure everything runs smoothly for you! MW MaryEllen W. Operations Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Girl Scouts of Greater Atlanta" October 11, 2018 4.0 We had some challenges with accrual accounting but have developled a plan that works, I know this is in the works to change this year. If it works for us it will cut down on the number of programs becuase I have to make one for June and one for July. I have very much enjoyed working with CampMinder for the years we have had it. Pros The ability to see the customer record and log in as if I was them. The ability to send invoices easily by clicking and dragging them to an email Sending out mass emails to parents and selecting the group you want to send it to. Finding out all the things you can do that you had no idea, there are so many fields that I have not clue are out that and will help with reporting CUSTOMER SERVCIE I ALWAYS get great help when I send in tickets. I love dealing with your team of experts. Cons I would like a better way to track camper retention, canned reports that would report out on each camper in each program even if the camper is coming twice. Instead of adding the sessions to a feild in the report. I do the overall reports not camp specific and to run each session at each camp to get the total number of campers is not reasonable. I have had a custom report developed that works great but it would be nice to pull this directly from the system. Review Source JW Josh W. Director Recreational Facilities and Services Used the software for: 2+ years ### "CampMinder is a game changer" March 4, 2022 5.0 CampMinder has world class Customer Service. You always get a person, never an automated service or voicemail. During our busy season, they are available 24/7 to everyone on my staff and OUR customers. Can't say enough how impactful this is. Pros This software impacts every aspect of our camp business. The ease of registration for parents, the collection and processing of payments and overall interface is great. Throw in their robust reporting platform, new Campanion App and it's everything we need (and more that we didn't know that we needed). Cons That we didn't start using it sooner!!!! Reason for choosing Campminder Everything listed above. Review Source VR Verified Reviewer Youth Communications Associate Religious Institutions Used the software for: 2+ years ### "Campminder review" October 26, 2018 4.0 Pros Easy to use, friendly interface to keep all camper & lead information in one place Customer service is very quick to respond and friendly, easy to use help ticketing system, including on-boarding & training videos Cons Needs some extra work to incorporate custom fields and questions for your specific camp Campminder has been slow to accommodate customizations for our Campminder portal (i.e. custom tracking and analytics) Review Source Response from Campminder November 14, 2018 Hello! Thanks for your feedback. We're glad to hear your experience with our support team has been a positive one. We also appreciate your thoughts on the need for more robust cusomt tracking capabilities. Best, Allison CS Colin S. Camp Director Recreational Facilities and Services Used the software for: 2+ years ### "CampMinder Customer Service Top Notch" December 13, 2022 5.0 Totally satisfied. Does what I needand solves problems when I'm stuck. Pros It does what it's supposed to do but the customer service when problems are encountered is outstanding. Cons It's quite expensive for a small company. Reason for choosing Campminder It's reputation and recommendations from other users. Discussion with sales manager at Camp Minder Review Source VR Verified Reviewer Retreat Services and Staffing Director Program Development Used the software for: 2+ years ### "CampMinder Review: 3 year user" October 11, 2018 4.0 CampMinder reports have made analyzing data and projecting growth and development much easier. Pros The amount you can use CampMinder for, bunks, scheduling, forms, registration, etc. Cons How complicated scheduling is and that a Retreat Module hasn't come out. Review Source Response from Campminder November 14, 2018 Hello! Thanks for taking the time to share your thoughts. We're glad to hear that our tools work for you and we hope to continue imrpoving our offerings in the future. If there is anything our team can do to help you with the use of our Scheduling module, do not hesitate to reach out to our support team or your Client Success Manager and we'd be happy to see if we can find a way to make the use of that tool easier for you and your team. Best, Allison