# Campminder Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Campminder the right Camp Management solution for you? Explore 256 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79177/CampMinder/reviews --- Campminder 4.7 (256) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Campminder Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews LC Lesley C Executive DirectorRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Having so many parts of our business under one software means that we have a comprehensive understanding of every camper and staff member at our fingertips, which makes it easier to personalize our service and respond to individual needs.“ May 12, 2023 JD Juli D Program RegistrarNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Payment declines>commit changes>session edit>cancel>commit changes>session edit>waitlist/applied>commit changes>email customer - maybe we can auto place people in the applied status when a payment declines through a back-office process just like it automatically does this when a customers payment fails at the time of registration?“ February 24, 2025 PF Phil F Camp DirectorRecreational Facilities and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Everything has a learning curve, and CampMinder was there every step of the way.“ October 16, 2025 JD Juli D Program RegistrarNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “The new pop-up window that asks if you want to send the confirmation email or not when we are doing a back-office enrollment and processing payment. If payment declines after we select YES in this pop-up box (can't do it before processing payment as the pop-up window appears before this process takes place) then our customers get a total of 3 notifications which is causing confusion, they get the confirmation email we selected yes to send, the payment decline automated email message and then a personal follow up from our camp staff providing instructions to update payment method and making them aware their camper really is not enrolled until we gather a valid payment method.“ February 24, 2025 PF Phil F Camp DirectorRecreational Facilities and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “I’ve been working with CampMinder for just over a year now and honestly, they treat you like you’ve been part of their family from day one.“ October 16, 2025 DJ Denise J Camp SupervisorEducation Management, 11 - 50 employeesUsed the software for: Less than 6 months. “The only downside is that since we are new users, discovering all of the nuances of the application.“ April 23, 2024 AE Abby E DirectorIndividual & Family Services, 11 - 50 employeesUsed the software for: More than 2 years. “I can pull reports with very specific parameters which helps me stay organized.“ April 15, 2024 AK Amy K Office ManagerChild Day Care Services, 51 - 200 employeesUsed the software for: More than 2 years. “Person Tags and Notes are helpful - but they just don't hit the mark.“ October 23, 2024 ## Showing most helpful reviews Showing 1-25 of 256 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark H R. Director Camp Operations Non-Profit Organization Management Used the software for: 2+ years ### "Camp Software by Camp People" December 20, 2024 4.0 We have loved working with CampMinder. Besides the great software, the responsiveness of the support team and the proactive programmers, CampMinder is also focused on improving Camps through advice and articles about managing a camp. These are real Camp people, not just software people. Pros It is flexible enough to tailor to our specific needs and their support is always willing to help you figure out a way to do what you need. They are constantly creating new tools and updating the software. Cons The activity scheduling module needs to be improved as it doesn't work for us. Also needs more focus on managing staffing although this is currently in the works and looks to resolve this issue. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) We used the FoxPro database created by a former Director, and when he left, there was nobody who understood database management. Review Source Response from Campminder March 12, 2025 We appreciate your review and your feedback! It’s programs like yours that inspire us to keep improving and evolving. PF Phil F. Camp Director Recreational Facilities and Services Used the software for: 1-2 years ### "CampMinder isn’t just software, it’s a team that wants you to succeed" October 16, 2025 5.0 Everything has a learning curve, and CampMinder was there every step of the way. From the dedicated onboarding team to the payments team and then the client success team, each one brought something special to the experience. Everyone we’ve worked with has been kind, patient, and genuinely helpful. We haven’t met a single person at CampMinder who wasn’t pleasant to talk to or eager to help. Even their \[sensitive content hidden\] are down-to-earth, approachable people who truly get camp and understand what we deal with every day. Pros I’ve been working with CampMinder for just over a year now and honestly, they treat you like you’ve been part of their family from day one. You can tell right away they actually care about your camp’s success, not just about keeping you as a client. Their support team is the best I’ve ever dealt with. Every single person I’ve spoken to has been friendly, patient, and really knows their stuff. It never feels like you’re just calling a help desk. It feels like you’re talking to people who are part of your own team and want to help you and your camp thrive. What really stands out is how forward thinking they are with technology. They’re always improving, finding new ways to make things easier, and listening to what camps actually need. You can tell they’re not just keeping up. They’re thinking ahead. Cons It can get pretty costly for their top tiers so be sure to utilize all their features to the best of your ability. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/)[CampSite](https://www.capterra.com/p/131210/CampSite/) Reason for choosing Campminder We really felt the dedication and genuine partnership from the start, even when working with the sales team. It wasn’t just about what CampMinder could do for us, but also about how our experience could help them make the product even better. That kind of two-way relationship was refreshing and made it clear they actually care about the people using their software. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Filemaker was not camp specific and required way too much time and dedication. As a Camp Director, your database needs to work for you, but it was the other way around with FileMaker. Review Source PS Peter S. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "Perfect if you camp has limited sessions." June 24, 2020 3.0 The culture of the organization seems great, and they are really loyal to and proud of their product. They have grand visions and great ideas for their product as well, but in my experience many of these visions never pan out, or pan out years and years after they're expected, and aren't free. We're a year-round camp with many, many sessions, and the software simply isn't flexible to manage those things with unique applications, and the lack of cooperation for API access makes it worse. If you're a camp that just has a few basic sessions a year, this is probably simple and easy....but for us, this isn't ideal, and product upgrades and development take too long. Pros Staff onboarding is great. The staff application, collection of documents needed for onboarding, etc, works really well. Cons Not mobile friendly. That is definitely my least favorite thing about it. There are "app" options, and they've introduced some API options, but it makes an already expensive software way more expensive. Alternatives considered [Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) Review Source JD Juli D. Program Registrar Non-Profit Organization Management Used the software for: 1-2 years ### "Best Camp Registration System Ever!" February 24, 2025 5.0 I would recommend CampMinder to any organization who has a camp of any kind. It is so easy for our customers to use and that is number one to happy parents coming back to register year over year. Pros The ease of the navigation, the well trained customer support technicians, the Campanion app... just about everything! Cons The new pop-up window that asks if you want to send the confirmation email or not when we are doing a back-office enrollment and processing payment. If payment declines after we select YES in this pop-up box (can't do it before processing payment as the pop-up window appears before this process takes place) then our customers get a total of 3 notifications which is causing confusion, they get the confirmation email we selected yes to send, the payment decline automated email message and then a personal follow up from our camp staff providing instructions to update payment method and making them aware their camper really is not enrolled until we gather a valid payment method. (already placed this feedback into a ticket which was already answered with suggestions to make our confirmation email more clear about payments declining-loved the reply I received with that suggestion!) To piggy back off this a little - when payment does decline the process of placing the camper back on the waitlist or back into the applied status is a little cumbersome. Payment declines>commit changes>session edit>cancel>commit changes>session edit>waitlist/applied>commit changes>email customer - maybe we can auto place people in the applied status when a payment declines through a back-office process just like it automatically does this when a customers payment fails at the time of registration? Alternatives considered [RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Campminder They also could not provide what we require as CampMinder currently provides and provided before we upgraded our package and now that we upgraded our package we literally have everything and more that we asked for and RegFox could not match it. Switched from [CampDoc](https://www.capterra.com/p/119061/CampDoc-com/) They could not provide everything we required. Review Source Response from Campminder March 12, 2025 Thanks for sharing your experience! We're so happy Campminder is making a difference for your camp. Also, thank you for your suggestion. We will take this feedback back to our team. SB Sid B. Director of Communications Religious Institutions Used the software for: 2+ years ### "Love Campminder" April 21, 2025 5.0 Great! Anytime I have Questions, Camp Minder's customer support is always there to walk me through it! Pros Love I can do so much on one site! staff, family camp, summer camp, bunk assignments. Cons It offers SO much that it takes time to learn it all. Camp minder is great about helping learn and providing resources. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/)[RegFox](https://www.capterra.com/p/91029/RegFox/) Reason for choosing Campminder Having a base for everything - staff, alumni, donors, campers and had the health center !! Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[CampDoc](https://www.capterra.com/p/119061/CampDoc-com/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) We wanted a base for all data - staff, alumni, donors, campers and had the health center Review Source Response from Campminder May 13, 2025 Thank you for your feedback! JR Jenn R. Assistant General Manager Hospitality Used the software for: 6-12 months ### "New to Campminder" April 10, 2025 5.0 This is my second season with Campminder. The 1st season everyone was very hands on and helpful during the set-up process. Support after was excellent. They were available to both me and my team during our learning process. I went into the second season unsure because you do not have a "person" assigned to assist you. I did need to put in a couple of help tickets. The response time was quick, the instructions thorough and they provided the links where I can find instructions moving forward. The help resources and searches are easy to use. Pros Ease of use on both the administrative and user side. Cons Your second season you do not have a live person assigned to help you start your new season for the first time. That would have been reassuring being it was the first time, and I had not been in the system for a long time. Alternatives considered [Campground Master](https://www.capterra.com/p/33941/Campground-Master/)[UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) Reason for choosing Campminder Reputation, ease of use and personality of team. Review Source Response from Campminder May 13, 2025 Thank you for your feedback! DK Daniel K. Office Child Day Care Services Used the software for: 1-2 years ### "Great residential camping program" February 3, 2025 5.0 Great overall experience. Smooth transition from our previous program to Campminder. Customer service is the best I've ever experienced. Pros Ease of use. Great customer support. Very well thought out program. Cons Don't really have any cons. The program really lives up to all its promises and more. Alternatives considered [Bunk1](https://www.capterra.com/p/149499/Bunk1/) Reason for choosing Campminder Overall a better program with better features. Switched from [Blue Skies Accounting](https://www.capterra.com/p/2839/Blue-Skies-Accounting/) Needed a more robust program. Needed better accounting and reporting. Review Source Response from Campminder February 4, 2025 Thank you so much for your review, we appreciate the feedback. MR Mandy R. Assistant Director Non-Profit Organization Management Used the software for: 2+ years ### "Campminder helped make my first year managing camp great!" February 21, 2025 5.0 My experience with Campminder has been very positive. I have reached out to CM for help so many times and every time they are always so kind and do their best to get the info I need or to document my suggestions. Pros Campminder is surprisingly intuitive--About a year ago, I found myself running registration for and then helping manage a 10 week day camp of around 220 campers per week. I had ZERO experience in camping. Between the fairly easy to follow layout, the help library, and the availability of live-agents, I was able to figure out how to do everything our camp needed me to do. We had a great summer. Cons I can't think of many cons to my Campminder experience. There are a few things in the system that seem like they are relics of early iterations that could still be cleaned up. There are processes related to handling registration and payment for 50/50 custody families that could be improved. But it seems like progress is ongoing and the few things I've noticed are likely to be addressed before long. Review Source Response from Campminder March 12, 2025 Your support and feedback mean the world to us! We’re always looking for ways to improve, and your insights help us make Campminder even better. BR Beth R. Director Recreational Facilities and Services Used the software for: 2+ years ### "I'd never want to use anything else! " January 31, 2025 5.0 10/10... Still waiting for an interactive map of cities to display current campers for recruiting. As it is we have to input addresses into another program. Pros We have been with Campminder since nearly the beginning. The way it has progressed and become better and better has been awesome. Campminder has always been open to new ideas that help camps better utilize their software for each and every unique situation. Cons Not much! They are always on top of their customer service. Anytime we have an issue our tickets are answered very quickly. I do wish the merge tool of multiple accounts was quicker. Perhaps a notification when the system finds two similar accounts. Review Source Response from Campminder March 12, 2025 Your support and feedback mean the world to us! We’re always looking for ways to improve, and your insights help us make Campminder even better. AK Amy K. Office Manager Child Day Care Services Used the software for: 2+ years ### "Happy with Campminder" October 23, 2024 5.0 I find Campminder to be a robust system that can accomplish most tasks in an efficient manner. Overall I feel that it meets about 95% of our needs. Pros I like the ease of getting customer support. I called many times over the summer! Each time I spoke to a rep who was able to offer thorough answers to my questions. Cons We still have to figure out a better way to use the system to track campers who leave camp. Person Tags and Notes are helpful - but they just don't hit the mark. I would also like the system to better flag camper requests & disrequests when creating bunks. Lastly - when creating reports - the column headers always need to be changed before I can share the data with parents. For example, the column header for a parent email address in a report would be F1P1 Login/Email. If I'm sending a report to parents - I have to change the column headings. Review Source Response from Campminder November 11, 2024 Thank you very much for this insightful feedback, we'll take this to our team! SA Sally A. Summer Camp Owner Recreational Facilities and Services Used the software for: 2+ years ### "Campminder is wonderful" March 9, 2025 5.0 Wonderful - we have been using Camp Minder for at least 7 years now and we are extremely happy. Pros Ease of navigation and the email section of the platform Cons sometimes it can be a little "rigid" and we are not able to personalize/individualize Review Source Response from Campminder March 12, 2025 Thanks for sharing your experience! We're so happy Campminder is making a difference for your camp. JV Joel V. Executive Camp Director Recreational Facilities and Services Used the software for: 2+ years ### "Campland loves Campminder" April 23, 2024 5.0 Love it, I met \[sensitive content hidden\] at Conference in 2008 and saw his heart and passion. The camp i was with at the time couldn't afford CM, but I kept them on my radar and was so excited to finally get on board in 2015. I am so grateful at how CM supports my suicide prevention programs - it is truly one of the greatest gifts I've received in my career. Thank you! Pros Generally, the customer service is top notch. I prefer to learn via voice and hands on - they excel at this and are never frustrated with my many many questions. The mass communication systems make my emails nuanced and efficient. The setup takes work, but pays off. Minus a few creative workarounds, the system is specific to my program and does more than I could do with other registration systems (I've used them all). Campminder is an extension of the magic of camp. The company values the experiences I provide to children. The annual conference, social media and customer service all reflects this. CM wants camps to succeed Cons My assigned rep feels distant compared to other reps I've worked with in my 9 years using CM. It's forced me to learn a lot on my own and has been frustrating at times. The overall user interface is overdue for an update. The parent facing services are difficult to use and find for them. I'd love an updated app that gives notifications to parents for payments, forms, updates and pictures Review Source Response from Campminder August 12, 2024 Thank you so much for your heartfelt review and for being such a loyal part of the Campminder family for nearly a decade! We're grateful that our customer service and tools have been a valuable part of your camp's journey, especially in supporting your incredible work with suicide prevention programs. We're always striving to improve, so your feedback about the user interface and parent-facing services is invaluable. Please know that we're here to support you every step of the way, and if anything arises, don’t hesitate to reach out to our support team. We're always happy to help! CW Christine W. Camp Director Education Management Used the software for: 2+ years ### "Our Camp runs on Campminder" February 13, 2024 4.0 Absolutely wonderful. I've never had an "I'm struggling with" situation that wasn't solved. When I occasionally reach out with a Campminder wish, I usually get the response that they are aware of how convenient an addition to the program would be and they are already working on it. Pros The program is really what you make of it! Camps all run so differently that it must be nearly impossible to create something that appeals to so many. Not only have they managed to do that, but are constantly working on upgrades to the system and educating their customers on different aspects of the program we could be taking advantage of. I attended "Campminder Camp" this year where they held classes on things not all camps are aware they offer as well as individual meetings with our reps, and round table style discussions asking us what we would like to see in the future. Cons The scheduling is difficult, but every scheduling program for camps is difficult. Review Source Response from Campminder August 12, 2024 Thank you for sharing your experience with us! We're so glad to hear that Campminder has been a valuable tool for your camp and that you've benefited from the ongoing upgrades and educational opportunities, like Campminder Camp. Your feedback about the scheduling challenges and the responsiveness of our team is incredibly valuable. We're always here to support you, and it's great to know that we're meeting your needs and continually working on improvements that matter to you. Please feel free to reach out—we're here to help! LC Lesley C. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "Easy to Use, Versatile, and Great Customer Service" May 12, 2023 5.0 Having so many parts of our business under one software means that we have a comprehensive understanding of every camper and staff member at our fingertips, which makes it easier to personalize our service and respond to individual needs. Easy reporting means that we spend less staff time on licensing and certification compliance, which is incredibly important. Pros Campminder is an all-around tool for our camp, allowing us to track campers as individuals and as part of their families; manage their medical, dietary, and logistics needs; track payments and communications; and also do the same with staff. Any time we have needed assistance, Customer Support has been fantastic, giving us thoughtful and efficient advice and making sure our needs are met. Campminder saves us a lot of time. Cons I am pretty sure there are a lot of features that we don't make use of yet, but I just saw that there is training being offered to help camps figure out all the ways the software can help, which one of us will attend. Review Source VR Verified Reviewer Administrative Specialist - Camp Non-Profit Organization Management Used the software for: Less than 6 months ### "Mid season start date? No problem!" November 15, 2021 5.0 CampMinder is all I've known in my current position and I honestly cannot imagine doing my job without it. It keeps me organized and has so many features built in to help me help our families and campers come out to camp and enjoy the enrollment process. Pros I was hired half way through our summer season and my learning period by necessity was quick. I had used the software briefly before but not at the same rate and regularity as I now needed to. I had a 30 minute overview with a co-worker but they were needed in other areas of camp so I was directed to learn with the videos. Having experienced some 'educational videos' before I was skeptical but after watching a few I was hooked. Even now, months later, I can open up the video I need and refresh my memory in about 7 minutes without having to chase down a coworker, explain the knowledge gap, walk me through it, and then return them to their task. When I can't figure out the problem with the video (or its a specific report I need to run), I call my friendly customer service reps and have a blast learning with them. They are always able to talk me through what I needed to do and never make me feel bad for reaching out, even if it seems to be an easy solution. And when I had a report that was very complicated (lots of data with overlapping variables), they made sure I knew exactly what and why I clicked each option- and gave me time to write it down for next year! Cons We have some families with multiple adults per child and I never am 100% certain who to call for things like Lost and Found or Waitlist spots, I wish I could have an easy way to know which adult is the main point of contact. Review Source EM Elizabeth M. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "CampMinder is for Camps" October 7, 2021 5.0 We as an organization have loved working with CampMinder. The people and the product are great. They have great customer service and are fun to work with. CampMinder is a team that understands the industry and camp's needs. Pros The variety of what CampMinder has to offer is a huge benefit. Cons I am having a hard time coming up with something off the top of my head right now. It is something for us that different people across the organization have more knowledge of certain sections of CM than others do so if you don't use something often it is easy to forget the process. Review Source Response from Campminder October 19, 2021 Thank you for this review, Elizabeth. We value your partnership, and we're glad that we can be supportive, helpful, and fun to work with. We look forward to continuing to work with you! VR Verified Reviewer Operations Coordinator (Residential Camping) Non-Profit Organization Management Used the software for: 2+ years ### "A Camp Database Built for Camp People" October 4, 2018 4.0 Pros CampMinder is the most essential tool to run our camp. It houses all of the camper and camper family information, staff information, financial information, travel information, summer blogs and photos, AND does mass communications, unlimited reporting and much more. The best part- the staff at CampMinder are incredibly helpful, endlessly patient, and very responsive. You can call them anytime (during the summer, literally anytime, but during the off-season it is normal business hours) and they are always willing to help you find a solution, hop on a screen share, or investigate things on your behalf. They're great! Cons I wish the financials and communication pieces could be overhauled. In the communication realm, you can't update an email list for a mass email- you have to filter with many criteria to get a certain list. Financials are not always clear, and there are no options for multiple household payments (divorced parents), or manually scheduled payments. The batch billing as a whole is very confusing, as are the financial reports that are generated. Review Source EA Ellen A. HR Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Value for Human Resources" December 8, 2021 5.0 Pros I like that I have used CampMinder to create "online" staff folders, ease of onboarding. I so appreciate the support and quick follow through. Cons I wish: -That It had an open API and able to to "talk" to other platforms, ie. DocuSign -It had the ability to accept "real signatures" for government issued forms. -I knew all the things CampMinder can do....is there a table of contents Review Source SB Sharon B. Coordinator of Registration Education Management Used the software for: 2+ years ### "Great Camp software" September 25, 2018 5.0 CampMinder has allowed us to streamline our registration process and enabled us to have so much access to information via the various reports that we can run through the system. The software has allowed us to better track how students find out about us and follow up on leads and inquiries. We are able to track the workload and enrollment numbers at any time. Pros CampMinder is very user-friendly and has all the features needed for effective enrollment management. From being able to run enrollment reports, to be able to see if a parent opened and read an email, to allow parents to register their child for camp and make payments online at their convenience. CampMinder has helped our organization bring our enrollment process to the 21 century. Before getting CampMinder we were still registering students via a paper system. CampMinder has allowed us to have access to so much more information at our fingertips. Cons There is no adult module and adults have to register themselves as children. Our adult students do not like having to use a workaround to register online. However, our adult students still love that they can sign up online at their convenience and make payments. Although this is what I like least about the software, CampMinder is working on an adult module at the moment and it is currently in Beta testing. Our adult students will be thrilled when this module is available to them. Review Source Response from Campminder October 15, 2018 Hey Sharon, Thannk you for your feedback regarding CampMinder's system. We are glad to hear the sytem is working well for you! Jennifer E. Registrar Hospitality Used the software for: 2+ years ### "CampMinder changed my life" October 2, 2018 5.0 I love this product and company. Help and training is fast and easy. Employees are friendly and responsive. In summary; CampMinder has changed my life! Pros When we switched to CampMinder we were able to consolidate at least 5 different products. CampMinder handles camper registrations with wait-lists, staff applications with background checks. Being able to upload forms and documents has made it easier for us and for the parents. Families can order one-way emails, photos, labels and more. I can create just about any report I need. But I think the one thing that changed my world more than anything is how the wait-list works. Cons It is a small thing, but there are no capacities on additional options. I have to watch our horseback riding add-on and manually turn it off when it is full. This causes me stress because it could overbook. Review Source Madi M. Program Services Director Recreational Facilities and Services Used the software for: 2+ years ### "Great, but could always be better" October 12, 2018 4.0 CampMinder support is amazing. Any time I've ever called to ask questions, the staff are knowledgable and friendly. Even if they can't help me do the exact thing I want to do, they give me alternatives that are just as effective. Pros I like the overall organization and setup of CampMinder. I also think that most features are very flexible and allow you to personalize the options as much as you want. Running reports is specific and adaptable so that you can get the exact information you want each time. Cons There is definitely a learning curve. Some of the features are not able to be personalized, which really hinders the reports features. For example, running reports on activities/electives preferences only gives you a specific set of information to sort by. I also think there could be improvements with the scheduling feature. Review Source AB Angela B. Director of Registration and Financial Aid Non-Profit Organization Management Used the software for: 2+ years ### "Great product for daily use, easy to learn" September 6, 2023 5.0 after moving with Camo Minder, payment processing and collection became very easy, saves lots of time Pros The product is very easy to use for daily transactions and reporting Cons some reports can be improved, as to combine both names and numbers Review Source KL Karina L. Registrar Non-Profit Organization Management Used the software for: 2+ years ### "Ease of use and so intuitive" February 21, 2024 4.0 Pros CampMinder is straight forward and intuitive. It gets the job done without too many silly bells and whistles! Cons Weird help articles that aren't helpful. Review Source Response from Campminder August 12, 2024 Thank you, Karina! We appreciate your feedback! Jason T. Managing Director Hospitality Used the software for: 2+ years ### "Awesome Camp Management Software" September 25, 2018 5.0 We are able to manage our Camper, Parent, Staff and Alumni information in one database, with effortless transitions year-to-year. Our payment portal is simple and effective, and our online registrations have increased every camp season since signing on with CampMinder. Pros Ease of use for people of all technical abilities. End user experience is very intuitive, and the flow of information allows for easy reporting and communication across user groups. Cons We have a very large camp, 72 sessions, 1296 programs, 1500 campers and 300 staff. The system seems to slow down during peak usage, and during peak season. It's understandable based on our size, but it is cumbersome at times. Review Source Response from Campminder September 28, 2018 Jason, wow! Thank you so much for this great 10-star review. LL Leah L. Assistant Director Primary/Secondary Education Used the software for: 2+ years ### "Many years on Campminder, excellent support from staff and many features" December 8, 2020 5.0 Overall it has been extremely positive. I have always been very happy with their support services in particular. The support staff actually sat down with us and has done calls with us to go through features and how to accomplish certain tasks. The parents don't seem to struggle with it very much which at the end of the day is really what matters to us. Pros They have a lot of useful and diverse features. The staff support has been excellent. They are constantly upgrading their product. They use a feedback tool to collect a pool of user feedback and data to make updates rather than just deciding what to do from within. They are consumer minded. They provide support directly to our clients if needed. Cons It wasn't particularly easy to learn to use. I have to do a repeat training every year for my staff because they have a hard time remembering features- it is not exactly natural flow. Sometimes it is very inflexible. Reason for choosing Campminder Not sure. Review Source Response from Campminder December 14, 2020 Leah, thank you so much for taking the time to review the CampMinder platform. We appreciate your feedback and are so glad that our customer support meets your needs.