# Ideagen Collaboration Portal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ideagen Collaboration Portal the right Project Management solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79081/Ideagen-Huddle/reviews --- Ideagen Collaboration Portal 4.5 (68) [View alternatives](https://www.capterra.com/p/79081/Ideagen-Huddle/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ideagen Collaboration Portal Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews BP Brian P Part-qualified Audit TraineeAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “Huddle is a very useful and convenient way to stay in contact with clients.“ September 25, 2025 BP Brian P Part-qualified Audit TraineeAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “My only downside in using Huddle was in the way of logging in.“ September 25, 2025 Kate¿ina V Coordinator of Clinical StudiesResearch, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “I use only the "Essentials" version of Huddle within a small team but It is comfortable and enables us to work effectively.“ July 8, 2023 PG Patrick G General Counsel Government Relations, 11 - 50 employeesUsed the software for: Less than 6 months. “The customer service is terrible, and is really making me upset that I can't just have control over the features myself.“ December 6, 2022 Kate¿ina V Coordinator of Clinical StudiesResearch, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “I also consider very useful the synchronization with Microsoft 365 and Google workspace.“ July 8, 2023 PG Patrick G General Counsel Government Relations, 11 - 50 employeesUsed the software for: Less than 6 months. “The rep has no answers and is really slow to find those answers.“ December 6, 2022 ID Ina D European Regional Director of OperationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Huddle was a perfect tool for collaboration among our team members!“ May 25, 2023 ## Showing most helpful reviews Showing 1-25 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gregg L. Marketing Specialist Staffing and Recruiting Used the software for: 1-2 years ### "Splendid product with bundles of superb features" October 4, 2019 4.0 Overall I am having outstanding experience with this amazing product. Pros This certain product helps me to easily make connections with my teammates and also with the people inside my organization. Apart from this it helps me to access all the documents and also to set permissions whether a particular person can view or edit the document or not is now completely under my control. Cons Each and every feature is mind blowing from managing files to customize dashboard according to my convenience. It is totally a complete package with no cons at all. Review Source PG Patrick G. General Counsel Government Relations Used the software for: Less than 6 months ### "Huddle-Sussex" December 6, 2022 5.0 The software is great, I love it. The sales team is exceptional, very knowledgeable. The customer service is terrible, and is really making me upset that I can't just have control over the features myself. Pros I like that its very easy to use, integrates super well with work products and has a great dahsboard. Cons The customer service is so bad. The rep has no answers and is really slow to find those answers. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Ideagen Collaboration Portal The sales team really did a great job of setting up a trial and answering all my questions. Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "Some major drawbacks...." February 20, 2017 2.0 I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure". Pros \- lovely clean interface, very intuitive - able to set individual nested folder access permissions - able to add some custom fields to the tasks - tasks automatically appear in the calendar giving a easy visual of upcoming priorities - this is of course reliant on task entry including a due date. - version history restore is really neat and easy to navigate Cons 1\. No reporting capacity 2. can't upload folders desktop app creates multiple duplicates of folders & files brought down to edit, but doesn't delete them, this poses a significant 'bloat' potential on user's hard drives. 3. The desktop app nests the sync'd folders very deep and (on the Mac) are hidden files causing further problems for less tech savvy users. 4. Can upload zip files through web browser, but cannot uncompress, need to use the desktop app, then rezip to upload. So at project start-up does not seem to be a way to upload multiple documents apart from one by one. 5. Adding custom fields to the tasks to assist with filtering, but only allows you to filter on one field, e.g. by project. would be much better to filter (e.g.) by project and priority - this would allow to filter by "Particular project tasks that are High Priority". 6. No GANTT chart, no timeline, no time tracking, no dependancies, hard to make quality decisions about upcoming projects based on past projects. Review Source VR Verified Reviewer Part-qualified Audit Trainee Accounting Used the software for: 1-2 years ### "Very helpful and convenient product" September 25, 2025 4.0 Pros Huddle is a very useful and convenient way to stay in contact with clients. It is easy to provide and request documentation from clients and straightforward in doing so. Cons My only downside in using Huddle was in the way of logging in. I found it very inconvenient needing to log in every time I wanted to use the product and that it would forcibly log me out after short instances of not using it. Review Source VR Verified Reviewer Financial Analyst Management Consulting Used the software for: 1-2 years ### " Intuitive interface and good support." May 10, 2019 4.0 Huddle is a simple tool in which its implementation has brought positive benefits to the organization improving performance in terms of time as well as productivity in general terms, offering a better customer service, and simplifying tasks based on internal collaboration between colleagues. Pros Huddle is a social collaboration tool that has a great technical support, its tools are very practical, you can work online and offline, it is easily integrated with Microsoft Office where you can use the same Huddle. In the consumer and their needs as well as their costs are profitable, this software is recommended for medium and large companies. Cons It is applicable to companies that have no regulations regarding security, however it is not a limitation of the whole but it must be taken into account, with respect to the management of documents in the browser is limited to the basics only. Review Source VR Verified Reviewer Coordinator of Clinical Studies Research Used the software for: Less than 6 months ### "User friendly collaboration tool" July 8, 2023 5.0 I use only the "Essentials" version of Huddle within a small team but It is comfortable and enables us to work effectively. Pros Huddle is very easy to use tool for collaboration and secure file sharing. It is cloud-based so it is possible to access it from anywhere. I like the option to request files from collegues - they receive a notification and can just a drop the file requested to the software. I also consider very useful the synchronization with Microsoft 365 and Google workspace. Cons I am very satisfied with this software, however I would appreciate a tool for group chat. Review Source VR Verified Reviewer IT Manager Internet Used the software for: Less than 6 months ### "Great tool for collaboration and project planning." January 30, 2019 4.0 I am fairly happy with it so far. Once we got it up and running the improvements we saw in our teamwork was clear. I would definitely recommend looking into it if you are on the market for something like this. Pros I really love the version control feature in this. It makes it really easy to both keep track of changes and move between different states. Its also got good tracking capabilities. I also liked how simple it is to share files/folders between different teams. That lets multiple people from different teams collaborate much better than normally. It really simplified a lot of our communication and got rid of endless back and forth emails. And the fact that it works without downloading or installing anything means we could involve people offsite to be a part of the project. Cons There is definitely a learning curve. It wont take you or your teams long to get used to this but it will require a few days. It is still easy to use once you get the hang of it though. Lastly, it also can be a little sluggish and slow to respond at times. Not very frequently but the lag is there. Review Source Response from Ideagen February 1, 2019 Thanks for your great review! We're sorry to hear that you had some issues with lag. This could be your internal network / connection - but do contact our support team and I'm sure they'll be able to solve! VR Verified Reviewer Business Analyst Higher Education Used the software for: 2+ years ### "Secure site for file sharing" March 26, 2019 5.0 Pros We use this software to share files with our auditors. It has been very convenient to upload items in different folders that can be accessed from anywhere. I like that we can upload big files very fast. Cons The only con I can think of is that when you export files from Huddle to your computer, it saves them as a zip file and for some reason, when you open the folder, you can just copy and paste the subfolders to your drives, you need to do it twice (copy the zip file again and then open it to save the subfolders as regular files and not zip format) Review Source Response from Ideagen March 28, 2019 Thanks for the review! We're delighted to hear from users! If you open or download a file from Huddle it downloads in its native file format. It's only when you use our export feature to download folders that it zips the file (to speed the export). Please don't hesitate to contact our support team if they can assist you! Again - thanks for reviewing! Anthony P. Food and Beverage specialist Food & Beverages Used the software for: 1-2 years ### "Fantastic for file sharing" November 6, 2020 3.0 Huddle has greatly helped us cut costs related with paperwork because we are able to share documents online Pros I like Huddle because am able to work on different files at a time and generating folders and subfolders Cons I would highly recommend Huddle if it had a group chat option Review Source VR Verified Reviewer Social Media Coordinator & Content Editor Logistics and Supply Chain Used the software for: Less than 6 months ### "Remote Working Easily" April 9, 2022 5.0 Pros So simple and powerful and it is so hard to find both on a product. Voice calls are exceptionally clear. Slack integration is working flawlessly. Cons Sometimes my co-workers are having hard times to connect the Huddle servers via Slack, other than that flawless. Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Ease of use Review Source Miguel Angel C. Diseño Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Planificación en la gestión de reuniones en línea con Huddle" April 29, 2023 5.0 En general, Ideagen Huddle es una herramienta útil para la gestión de reuniones en línea, especialmente para empresas y equipos de trabajo que buscan una forma eficiente de planificar y llevar a cabo reuniones y hacer un seguimiento de las acciones asignadas. Sin embargo, puede haber limitaciones en cuanto a la funcionalidad y compatibilidad con otros sistemas. Pros Su interfaz es fácil de usar y personalizable para adaptarse a las necesidades de la empresa ofreciendo características de seguimiento de acciones, lo que permite a los usuarios realizar un seguimiento de las tareas asignadas durante la reunión.Permite la colaboración en tiempo real en documentos y presentaciones en línea. Además, incluye características de seguridad y privacidad para garantizar que la información y los datos confidenciales estén protegidos. Cons No incluye una función de videollamada, lo que puede ser una limitación para algunas empresas o equipos de trabajo, no incluye características de chat en línea, lo que puede dificultar la comunicación entre los miembros del equipo fuera de la reunión y no es compatible con todos los sistemas operativos y navegadores web. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Notion](https://www.capterra.com/p/186596/Notion/) Review Source BH Brad H. Marketing Manager Construction Used the software for: Less than 6 months ### "Huddle makes client management easy" June 16, 2023 5.0 It's been easy to implement and onboard others Pros So simple to use, and the level of security gives us confidence Cons No complaints so far, everything has been easy Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Vitrium Security](https://www.capterra.com/p/146864/Vitrium/)[Moxo](https://www.capterra.com/p/133812/Moxo/) Reason for choosing Ideagen Collaboration Portal Security. Simplicity. Service. Price Review Source RA Ragheb A. Project management Used the software for: 1-2 years ### "Huddle enables us to be more time efficient and coordinated. They're responsive and pro-active" May 3, 2017 4.0 Time efficiency, collaboration, security and conversations grouped by document Pros \- Commentary/conversations per document - Compare and contrast versions of word - Offline working - Desktop tool integrating with Office - enabling you to save directly into Huddle - Approvals & calendar integration Cons \- Creating teams - its not clear what is the best way to create teams - there are occassions where individuals will need access only certain folders within a file. One way to get around this is to create each individual as a team - is there a better way? - Tasks - the UX design does not make it obviously clear what are the key steps are - Integration with older operating systems and versions of Office - Review Source CM Cynthia M. Regional Director Non-Profit Organization Management Used the software for: 2+ years ### "Huddle is a great tool and makes my work efficient" May 25, 2023 5.0 Pros It is very efficient and makes my work easier. Cons Huddle has been a very useful tool. I do not have any complaints about this tool. Review Source JM Joy M. RDO Non-Profit Organization Management Used the software for: 1-2 years ### "User friendly" May 26, 2023 5.0 Pros Huddle is user-friendly, and it is very easy to navigate Cons Sometimes it takes too long to load when logging in Review Source JGKA Joseph Gil Kleine A. Regional Director Non-Profit Organization Management Used the software for: 2+ years ### "Very easy to use!" June 2, 2023 5.0 Pros It is user-friendly and makes our tasks more manageable through its helpful features. Cons I can't think of any at this point. I had a seamless experience using it. Review Source VR Verified Reviewer Manager, Sales Development Used the software for: 6-12 months ### "Collaboration & project management" March 12, 2018 4.0 Pros Simple and easy to navigate the system interface. Great integrations to make this system even more robust. Cons If this system had whiteboarding, and more full collaboration including group chat features, it would make this system even better. Review Source RB Rebecca B. director, project management Used the software for: 2+ years ### "Created a space for collaboration" June 12, 2017 5.0 Pros \-Multiple users had real-time access to shared documents and could comment -Easy to orient new users -One location or "workspace" to access all the relevant materials and identify who was actively participating Cons \-Client was concerned that similar results could be produced by using Google. -At the end of the project, we had to go into each folder to download the files- this ended up being a very easy process albeit manual. Review Source JB Jasbir B. Software Developer Biotechnology Used the software for: 2+ years ### "Has the basic features" May 16, 2017 2.0 Replaced with a better and cheaper product. Not used any more. Pros It was easy to see who created a file. Other than that, there were not many advantages that would make this product more useful than a Shared Drive Cons Does not manage updates of files very well. The feature of commenting on a file adds no value but confuses the interface. Hard to track changes and collaborate on content. Review Source NB Nicole B. Office Manager Used the software for: 2+ years ### "Easy to use" April 12, 2018 4.0 Pros This is a great way to share things within a large group. It's easy enough to put everything where everyone can find it Cons A better calendar to help track group schedules and an easier way to invite more than one person into the work space would help Review Source MA Myriam A. Regional Director Non-Profit Organization Management Used the software for: 1-2 years ### "Huddle helped us stay connected while working from different regions from the world" May 25, 2023 5.0 Pros It was easy to research documents and fast. Cons Could be more options to classify documents Review Source Khurram M. Manager operations Accounting Used the software for: I used a free trial ### "Huddle's review" November 25, 2020 5.0 Pros A simple interface for the Client portal and excellent customer support Cons Target larger organizations for more than 25 users Review Source BG Bart G. S&M Manager Used the software for: Less than 6 months ### "Huddle is a powerful software that integrates collaboration and project management." February 20, 2018 5.0 Pros With Huddle, I can easily and seamlessly connect, interact, and collaborate with people within their organization, or even with parties that are outside their network. Unhindered collaboration is Huddle's major highlight, making connections simple yet without compromising security and safety. Cons The UI can use a little bit of an improvement. AT times, it is hard to navigate the to different settings and settings. A much needed update is due.. Review Source HD Hannah D. Project Manager Environmental Services Used the software for: 2+ years ### "Great for Sharing" October 21, 2024 5.0 great, perfect for sharing files across projects and teams especially with more remote working these days Pros I have used Huddle for many years and find it very easy to use and understand never had any issues Cons uploads can sometimes take a while, especially for larger files Review Source CL Christie L. Claims Coordinator Insurance Used the software for: 1-2 years ### "Great product" May 20, 2021 5.0 Pros This program has been good for our office and allows for great collaboration, organization and keeping track of tasks that need to be done. It has been a great tool for retaining information to be easily and readily available and sharing among our team. Cons We have occassional usability features among the mobile version. It would also be helpful to have a longer period before it times out and requires you to sign back in. We have also noticed that it does not allow users to simultaneously be in a document when editing, etc. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.