# RealGreen Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RealGreen Software - reviews, pricing plans, popular comparisons to other Lawn Care products and more.

Source: https://www.capterra.com/p/78106/Service-Assistant

---

# 

 RealGreen Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RealGreen

## What is RealGreen?

RealGreen is the industry-leading lawn care software that always shows up to work. Made by and for the green industry RealGreen’s Service Assistant software streamlines your company’s day-to-day tasks and marketing activities, giving you more time to grow your business. Available on any device at any time. Whether you’re in the lawn care, lawn maintenance, landscaping, or arbor care industries, we have the right software and marketing services designed to work the way you do.

## What is RealGreen used for?

[Lawn Care](https://www.capterra.com/lawn-care-software/)[Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Overall rating

Based on 146 user reviews

Reviews sentiment

Positive

71%

Neutral

13%

Negative

16%

Starting price

$199

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## RealGreen alternatives

Highest Rated

[4.8 (75)](https://www.capterra.com/p/183299/Crew-Control/reviews/)

Starting price

$39.00

Per User, Per Month

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

[4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/78106/Service-Assistant/alternatives/)

## Who uses RealGreen?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.0 (87)

87.36% of 87 reviewers that rated this feature as important or highly important

RealGreen offers a straightforward billing and invoicing process that helps you manage payments, send invoices, and save office time. Reviewers appreciate its reliability and ease of use, but some mention limited payment options and printing issues.

Mobile Access

3.7 (69)

78.26% of 69 reviewers that rated this feature as important or highly important

With mobile access, you can manage routes, customer info, and job details directly from the field. Reviewers indicate it’s valuable for technicians, but many report frequent crashes, slow performance, and difficulties using it reliably during daily operations.

Service History

4.5 (78)

80.77% of 78 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Routing

4.3 (74)

90.54% of 74 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Customer Management

4.5 (67)

85.07% of 67 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

For Lawn Care

4.4 (58)

91.38% of 58 reviewers that rated this feature as important or highly important

Specifically designed to meet the needs of lawn care businesses

RealGreen 92 features

Integrate with a third-party accounting system

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

RealGreen offers a straightforward billing and invoicing process that helps you manage payments, send invoices, and save office time. Reviewers appreciate its reliability and ease of use, but some mention limited payment options and printing issues.

Track and manage schedules and meetings via an integrated calendar

AI-based platform which conducts a conversation via auditory or textual methods

Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Estimate expected cost based on various factors before a project begins

Store and access documents, forms, and photos in one centralized place

Management of commercial motor vehicles for work-related purposes

The software should specify that it caters to Arborists'/tree service professionals' needs

Specifically designed to meet the needs of lawn care businesses

Intended to be used by pest control companies

Store, manage and track all forms in a centralized location

Visualize locations on a map

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track grounds activities done in the field

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage irrigation equipment and trends

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

With mobile access, you can manage routes, customer info, and job details directly from the field. Reviewers indicate it’s valuable for technicians, but many report frequent crashes, slow performance, and difficulties using it reliably during daily operations.

Capture signatures via mobile devices

Manage and support multiple locations

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Manage inventory based on different requirements of individual work orders

Track the amount of pesticide inventory used on jobs

Photos/Images

Streamlining repetitive tasks and activities through automated and predefined workflows

Analyze floor plans to generate workflow

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Real-time vehicle tracking for monitoring location, route, speed, etc.

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.9 (144)

3.9

Based on 144 reviews

## Pricing

Value for money

3.6 (137)

Basic

$199.00

Flat Rate,Per Month

Value for money

3.6 (137)

3.6

Based on 137 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

TCN](https://www.capterra.com/p/84252/TCN/)[

Captivated](https://www.capterra.com/p/152912/Captivated/)[

Spectrum](https://www.capterra.com/p/170585/Spectrum/)[

Applause](https://www.capterra.com/p/156088/Applause/)[

Coalmarch](https://www.capterra.com/p/187237/Forgely/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (140)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (140)

3.8

Based on 140 reviews

## User reviews

Overall rating

3.9

Based on 146 reviews

Filter by rating

5(69)

4(35)

3(19)

2(10)

1(13)

Mentioned topic

Sorted by most recent

BM

Brad M.

Owner

Architecture & Planning

### "Inattentive and negligent "

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

March 19, 2026

I cancled mobile live a year ago . Three times .. even in Texas at the show !!! And still charges me ..no one will talk to me .

Pros

I’m giving myself false hope that I will get a phone call today.. and the original owner probably would’ve fixed this by now

Cons

Lack of communication - I would appreciate someone calling me. \[sensitive content hidden\] , really like I don’t understand.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Aniston R.

Customer Service

Environmental Services

### "RealGreen Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 3, 2026

I have had a good experience with realgreen, there are times with functions will not work and it can be frustrating

Pros

It is simple to use and I feel like many people can get the hang of it. Everything is always right in front of you.

Cons

There are some features that I would like to have. After the conference I have learned about the texting features which I am excited for.

Switched from

[Aspire](https://www.capterra.com/p/161544/Aspire/)

We wanted to move back to moving RealGreen after realizing it was more beneficial for our company

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Hello and thank you for sharing your experience with RealGreen. We are happy to hear you found Customer Conference informative and exciting! We've taken note of your comments as we continue to make RealGreen a valuable partner to your business. -WorkWave

JO

jamie o.

Customer Service Director

Environmental Services

### "RealGreen Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2026

We have been with RealGreen for years now and always resorted back to this software over competitors

Pros

What I like most about RealGreen is that it is easy to use and everything is laid out in front of you

Cons

What I like the least about Real Green is not being able to schedule one job over multiple days. We do some projects that take several days and need to be able to clock in and out of tickets without completing them.

Switched from

[Aspire](https://www.capterra.com/p/161544/Aspire/)

Aspire is too detailed and anything you want to use is hidden and behind too many screens

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Hello and thank you for sharing your experience with RealGreen. We have taken note of your comments as we continue to be the best partner for you and your business. -WorkWave

BL

Benjamin L.

Owner

Construction

### "Feedback on Negative Sales Approach & Strategy"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 5, 2025

When I initially inquired about the product, the sales representative assured me that a trial period would be available, which significantly influenced my decision to consider the software for my landscape and pool construction company. Unfortunately, I was disappointed to learn that the trail period was not provided, contrary to my understanding. Consequently, I found myself in a situation where I inadvertently signed an agreement that I did not fully comprehend, resulting in an unforeseen financial commitment of $8,000. This experience has been quite frustrating, and I strongly advise potential customers to conduct comprehensive due diligence before finalizing any agreements.

Pros

While my experience with RealGreen by Workwave was marred by factors related to the sales tactics, threatening demand letters, the software itself presented itself with several potential advantages that may have benefited me and other users. In my case, I never had the opportunity to truly review and weigh the software's capabilities as I was pushed into a decision, I never meant to make without a trial period. It is important for prospective users to weigh these pros (or cons) against their specific needs and to consider the overall reputation of the company, and the sales tactics they employ, when making a decision.

Cons

From the onset, I clearly communicated my desire for a trial period entering into any long-term commitment. Despite this, I was urged to sign a one-year agreement, which was contrary to my initial request. Following this, I received a legal demand letter from the company's legal representation, requiring immediate payment or threatening further action. To avoid any complications, I ultimately paid the amount requested ($8000) recognizing my oversight in this matter.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MN

Mark N.

President

Consumer Services

### "No Response from Programming"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

November 11, 2025

I had been holding out moving to SA5 for a year because I heard of these issues from a friend who had already switched and wasn't happy with these 2 specific changes, He had already been asking the company to make these 2 upgrades for a year, and now I have been asking for a year, and still nothing. This company does not care about their users!

Pros

I have used Realgreen SA4 since 2008 and was extremely happy with it. The software was easy to use and look at which is important for a greens industry pro who is not computer literate.

Cons

In 2024 I was forced into the upgraded SA5 which is not intuitive, and they have dropped some features which I NEED, the ability to use letterhead in emails and the ability to send an attachment with an emailed letter, both of which are common sense.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2026

Thank you for this feedback on your experience with RealGreen. We've noted your comments and have passed along to developers as we aim to be the best partner to you and your business. -WorkWave

AK

Abhishek K.

Manager

Information Services

### "Best application "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2025

This application this best and smooth running tool everything in one place best customer support team

Pros

The invoicing and billing process is very smooth, The best part of this application is you can find the leads and start selling and do the billing her only

Cons

Nothing find any difficulties in this CRM Everything working find and all the part is good not find any issues with this application

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2025

Hello - thank you for your positive review of RealGreen! We are so happy to be a positive partner to you and your business. -WorkWave

RR

Rajesh R.

Software Developer Lead Specialist

Information Technology and Services

### "Best software for user profile management "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 30, 2025

Overall I like RealGreen so much. It helped us a lot in daily work.

Pros

I like the most about the RealGreen is we can easily manage all the customer data and user profiles.

Cons

As of now I didn't find any problem while using RealGreen.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 8, 2025

Thank you for your positive feedback of RealGreen. We are so happy to be a partner to you and your business. -WorkWave

MS

Missy S.

Customer service representative

Chemicals

### "REAL GREEN"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 5, 2025

Generally real green is very user friendly and works well for our company.

Pros

I like the fact that real green is versatile and can be used for almost every task for our company

Cons

Sometimes real green has its flaws. Ie prepay letters not matching prepay amount, charging for each measuring license while also not offering a monthly license option. If a company has one measuring license, you should let them purchase a second one at a monthly rate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2025

Thank you for your review and feedback of RealGreen. We have noted your comments as we work to make RealGreen the best partner to you and your business. -WorkWave

JB

Jeanie B.

Office manager

Chemicals

### "Real green"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 5, 2025

It has been great to work with this company, besides the bugs they seem to always want to help when there is a problem. The conference put on each year is also exciting as it opens up learning experiences for me and staff that comes with us as well as networking opportunities.

Pros

Real green is easy to navigate and i like the features of having all the reports to check on the status of our company.

Cons

The bugs that happen that cause outages and downed business time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2025

Thank you for your positive review of RealGreen! We are so happy to be a partner to you and your business. -WorkWave

JK

Justin K.

owner

Chemicals

### "Not for me"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 3, 2025

Way to complicated for something you can't use without spending the day in the office on the phone with customers.

Pros

Routing and tracking of applications is pretty wicked and seems simple, being able to select jobs and get quick pricing is kinda cool too. Problem is we didn't get to use any of due to all the other issues.

Cons

Very expensive CRM that cant do what a CRM should do: Cant send an estimate - very simply put you cannot send an email or text with an estimate. (This is mind blowing but it gets worse.) Can't send an invoice - Honestly I wish this wasn't true. There is nowhere you can click and send a customer an invoice. You have to call and take a payment over the phone, or use the CAW (customer portal, that's the next issue) CAW Portal - Customers cant login without customer numbers or other issues, you have to send them a link manually for them to get setup. If they want to pay online this is the only option (that doesn't work) and the balance isn't correct, the discounts are not applied correctly, or better yet they have a list of services they are signed up for cant pay for all of them at once only maybe 1 or 2 on the list they could pay. Basically you have to call them to manually take payment.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

False promises and better scheduling applications

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 5, 2025

Hi Justin - thank you for taking the time to share your experiences. We have noted all of your comments as we work to make RealGreen the best partner to you and your business. Please contact Support for any immediate concerns: (800) 762-0301. Thank you, WorkWave

[View all Reviews](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Popular comparisons

[Jobber vs RealGreen](https://www.capterra.com/compare/78106-127994/Service-Assistant-vs-Jobber)[LawnPro vs RealGreen](https://www.capterra.com/compare/78106-105508/Service-Assistant-vs-LawnPro)[ServiceTitan vs RealGreen](https://www.capterra.com/compare/78106-150053/Service-Assistant-vs-ServiceTitan)[Service Autopilot vs RealGreen](https://www.capterra.com/compare/78106-122075/Service-Assistant-vs-Service-Autopilot)

[Housecall Pro vs RealGreen](https://www.capterra.com/compare/78106-140363/Service-Assistant-vs-HouseCall-Pro)[SingleOps vs RealGreen](https://www.capterra.com/compare/78106-176935/Service-Assistant-vs-SingleOps)[Verizon Connect vs RealGreen](https://www.capterra.com/compare/72551-78106/Fleetmatics-Work-vs-Service-Assistant)[FieldRoutes vs RealGreen](https://www.capterra.com/compare/78106-146076/Service-Assistant-vs-FieldRoutes) 

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