# Dokmee DMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dokmee DMS the right Document Management solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/78072/Dokmee-Document-Management-Solution/reviews --- Dokmee DMS 4.7 (50) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Reviews of Dokmee DMS Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews VT Vincent T SalesComputer Networking, 2 - 10 employeesUsed the software for: More than 2 years. “Ease of use, strong security, and flexible workflow automation as major benefits.“ December 13, 2025 Hasbullah A Sales And Marketing SpecialistTelecommunications, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Another issue is that it will affect the format of the last file extension, which I would have to fix painstakingly.“ November 17, 2021 Masturah D Administrative AssistantTelecommunications, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The document capture feature that letting me to convert my physical form document into digital form has make the document more accessible as all the document are stored on the cloud storage, thus making it accessible from anywhere and anytime.“ July 12, 2021 Masturah D Administrative AssistantTelecommunications, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Dokmee DMS is the best solutions that i need for managing and storing my document and files.“ July 12, 2021 Hasbullah A Sales And Marketing SpecialistTelecommunications, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Dokmee DMS is the most efficient method of storing and recovering my documents.“ November 17, 2021 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sthefany B. Financial Advisor Investment Banking Used the software for: 1-2 years ### "Streamline document management" June 18, 2022 5.0 Pros This software is quite easy to use and makes it easy to share documents. It integrates the valuable ability to open and edit Word, Excel and Power Point files. Easily create workflows with rules-based document routing. It has excellent customer service. It has a good level of security that allows access only to authorized users. Cons Some aspects that can be improved, is the user interface that can be visually more attractive and the search capabilities should be better. Review Source Response from Office Gemini October 11, 2022 Hi Sthefany, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying Dokmee ECM. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers! Do you have any recommendations for us to improve your experience? Please share your suggestions at sales@dokmee.com. P.S. If you ever need help, please don't hesitate to reach out; we're always here. VT Vincent T. Sales Computer Networking Used the software for: 2+ years ### "Dokmee DMS Experiences" December 13, 2025 4.0 Ease of use, strong security, and flexible workflow automation as major benefits. The system can help businesses of all sizes go paperless, save time, and improve collaboration. Pros Ease of use, strong security features, and powerful workflow automation capabilities to create a streamlined, efficient, and reliable document management experience. Cons Price too high for small businesses, challenges with seamless integration with certain third-party software, and occasional issues with the user interface or performance. Alternatives considered [DocuWare](https://www.capterra.com/p/220466/DocuWare/) Reason for choosing Dokmee DMS Ease of use, setup and low system requirements Review Source Response from Office Gemini December 15, 2025 Thank you for your review. We would like to ensure that the configuration being used is the most suitable for your business, both from an operational and a budgetary perspective. Please contact our sales team at sales@dokmee.com so we can jointly review your setup and evaluate any adjustments needed to better align Dokmee with your company’s expectations. VR Verified Reviewer Systems Administrator Human Resources Used the software for: I used a free trial ### "Dokmee is good for document management" January 8, 2019 4.0 Pros We like how it can keep all the documents organized and all in one place. Cons So far, I have not had a need to use it too much which is why I can't speak of the cons. Review Source Adriana I. Information Technology Support Specialist Insurance Used the software for: 2+ years ### "Easy to store and retrieve document" July 27, 2021 4.0 Pros Dokmee DMS is the fastest way to store and retrieving my document back, as all the document are stored on the cloud storage which is can be access from all my device, and not limited to specific device. To process to share or sending over the document can be done by generating private link for the document. Cons Integration with other document generation software like Microsoft Office or LibreOffice is not smooth, as some of the document file extension is unable to be read by this software. Other issue is, it will change the layout of the older file extension and i have to fix it manually. Review Source Masturah D. Administrative Assistant Telecommunications Used the software for: 2+ years ### "Best way to managing document" July 12, 2021 4.0 Pros Dokmee DMS is the best solutions that i need for managing and storing my document and files. The document capture feature that letting me to convert my physical form document into digital form has make the document more accessible as all the document are stored on the cloud storage, thus making it accessible from anywhere and anytime. Cons The OCR feature that can scanned the text from physical document is not that powerful, as many of the text on the paper are not recognizable by the software and it need a manual from user to identifies the text character, unlike other OCR tools that i has use from another software. Review Source Hasbullah A. Sales And Marketing Specialist Telecommunications Used the software for: 2+ years ### "Document management software" November 17, 2021 5.0 Pros Dokmee DMS is the most efficient method of storing and recovering my documents. All of my documents are saved on a cloud server that can be accessed from any device and is not restricted to a single device only. The process of sharing or distributing the document may be completed by making a private link for it. Cons Integrating with other word-generating software such as Microsoft Word or Openoffice is not straightforward since some file format extensions are not supported. Another issue is that it will affect the format of the last file extension, which I would have to fix painstakingly. Review Source Oussama A. Owner Banking Used the software for: 2+ years ### "Dokmee DMS" October 4, 2018 4.0 Pros Easy to install and use, advanced search is good Cons Handling MS office files, to review a file an additional application should be installed on the user's PC, concurrent user price is a bit high. Review Source TYFJ Tan Yean Fern J. Sales Manager Information Technology and Services Used the software for: 2+ years ### "Dokmee DMS " April 15, 2019 5.0 Document are easily retrieved at anytime anywhere. Especially when you are out of office, accessing internal document is just a click away. Sharing of document is easy and fast. I can share huge files to customer using Dokmee DMS, uploading to the system is also very fast. Pros User Friendly interface, just like browsing Windows 10, no special skill required to learn to use the Dokmee DMS. Cons Sharing of files can be better if it is share by folder. Review Source RK Rabnawaz K. Group IT Manager Food Production Used the software for: 6-12 months ### "IFS Reveiw" April 14, 2019 5.0 My over all experience with Dokmee Documentation Management solution is very satisfactory. Pros Auto capture process with indexing . Able to archive the email .Cabinet,Folders and permission are very useful in multi company structure Cons Integration with office is not upto date. Review Source Annie F. Marketing Manager Building Materials Used the software for: Less than 6 months ### "Easy to use! " July 29, 2019 5.0 Pros Love that this is easy to use outside of the office. Makes life simple. Cons Pricing compared to other software that are similar. Review Source VR Verified Reviewer Booking Manager E-Learning Used the software for: Less than 6 months ### "Revisión del software de gestión de documentos Dokmee DMS" February 13, 2023 5.0 Pros El software Dokmee DMS es una herramienta muy útil para gestionar documentos de manera eficiente. Me ha gustado particularmente la facilidad con la que se pueden compartir y organizar los documentos con los usuarios, permitiendo que todos los usuarios tengan una fácil visualización de los documentos. Además, el software proporciona una variedad de herramientas como la compresión de documentos y la conversión a diferentes formatos que facilita la gestión de documentos Cons Aunque el software ofrece una gran cantidad de herramientas para la gestión de documentos, algunas cosas debería mejorar. Por ejemplo, la interfaz de usuario no es la más intuitiva, lo que a veces puede ser confuso para los usuarios principiantes que desean utilizar el software. Además, no hay ninguna herramienta para la búsqueda de documentos, que es una necesidad para los usuarios avanzados.\` Review Source RY Ryan Y. Executive Used the software for: ### "Great way to Streamline productivity and ease dependency on paper" July 22, 2014 5.0 Pros- Strong markup tool that creates layers instead of flattening. Secure and Compliant with HIPPA complete OCR functionality for easy searching capability Document Check in and Check out allows for only on person to mark up document at a time and maintain version control. Strong reporting of actions within system. Would recommend to anyone looking to move into a digital document management environment or to enhance their current environment. Review Source CP Chad P. Used the software for: ### "Dokmee" July 25, 2014 5.0 Dokmee has helped us create a better customer experience as well as increased our profitability within the last 12 months. We are able to process our invoices faster which has allowed us to take advantage of early payment discounts. Plus it has also provided us a tool to fully automate and expedite most facets of our work processes which has led to better customer service and increased employee productivity. Review Source MH Mario H. Partner Used the software for: ### "Dokmee Enterprise - Multilanguage" July 22, 2014 5.0 As a reseller in Mexico, we really appreciate that there is a software company that offers a product that is user friendly in multiple languages. For our market, it is so important that the software be available in full operation and OCR in Spanish. Dokmee offers full Spanish and that is very helpful for our customers who only speak Spanish in the Mexican Market. Review Source SU Saul U. Director Used the software for: ### "Excellent. Great price point and strong technology" April 28, 2015 5.0 In a price sensitive market like Mexico, we need to give our customers the best technology at very aggressive cost. Dokmee has both. It fits perfect with the SMB, but has the strength and technology that the market requires in document management. I not only recommend Dokmee to my colleagues, but I also use it in my business. Review Source JM Juliana M. Owner Used the software for: ### "Dokmee - Cost Effective" July 24, 2014 5.0 The Dokmee has really increased productivity in our Document Scanning Service Bureau. With have all of the capture functionality and no pay per scan cost, it is also very cost effective to use. Review Source NM Nasim M. Used the software for: ### "M.D" July 23, 2014 5.0 Dokmee is a right to the point, user friendly and an efficient software as an EDMS solution. Review Source Miguel Angel C. Diseño Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Gestión de documentos con Dokmee DMS" May 2, 2023 5.0 En general Dokmee DMS ofrece herramientas necesarias para la gestión de documentos que permite a las empresas almacenar, buscar, compartir y administrar sus documentos electrónicos. Pero que su costo y el aprender a usarlo puede restringir a ciertos usuarios de usarlo Pros Ofrece herramientas poderosas para organizar tus documentos de manera efectiva integrándose con otras aplicaciones en el mercado y proporcionando medidas de seguridad avanzadas para proteger tus documentos, como la encriptación, el acceso basado en roles y la auditoría de cambios Cons El costo de Dokmee DMS puede ser elevado y el aplicarlo en nuevos usuarios puede ser difícil debido a su complejidad. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[DocuWare](https://www.capterra.com/p/220466/DocuWare/)[Laserfiche](https://www.capterra.com/p/62196/Laserfiche/)[M-Files](https://www.capterra.com/p/122215/M-Files/) Review Source VR Verified Reviewer Analyst Computer Software Used the software for: 1-2 years ### "Dokmee DMS" March 9, 2023 5.0 Pros Best file sharing and document management Cons Customer support is bad and data storage too Review Source TR Thea R. Customer Service Representative Outsourcing/Offshoring Used the software for: Less than 6 months ### "A guide to performance for Dokmee" December 17, 2022 5.0 Pros It is reliable and efficient and although still unpopular this platform helps a lot in creating your daily tasks such as file managements and data sharing at ease and accurate. Cons It needs an enhancement when it comes to reliability and easier navigation on it's dashboard. Although the current version is superb the platform can still maximize that through minimal bug fixes. Review Source Response from Office Gemini January 12, 2023 Thank you for your kind words! We're glad you're happy with Dokmee ECM and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Do you have any suggestions for improving our offering so you can make the most out of it? Share them at sales@dokmeee.com. We look forward to your feedback. Thanks for being such a great advocate for our product/service. P.S. If you ever need help, please don't hesitate to reach out; we're always here. DR David R. National Sales Engineer Used the software for: ### "Dokmee Capture Enterprise moves on from Diamond VIsion" July 28, 2014 4.0 As a Sales Engineer for Xerox Documate and Visioneer scanners, I support and use our bundled software offerings, both with end-users and our sales teams. From installation, training, and configuration/setup of workflows to suit process requirements. As such I use the products not only in lab test environments, but also in real-world scenarios. This latest offering in the Dokmee suite of products has had the user interface completely re-designed, and also had some nice upgrades on the functionality within the different modules, making them even more useable, that make this a great and relatively easy product to use. I say relatively, because as with all software we are not familiar with, it does take a little time to learn where everything is and to get the most out of it . The workflow set up compared to other similar offerings is relatively simple, allowing anyone with some basic knowledge of document capture workflows to easily configure Dokmee Capture to their requirements. Flexibility comes with being able to select which modules to include in the workflow: Scan; Index; QC Index; QC; Zonal/Barcode/OCR; Export. Once this is decided, the rest of the setup is a breeze. Each module has its own settings, and the interfaces are quite intuitive, almost guiding you through what is required to make it work for you. I particularly like the Auto-Module Progression feature. This simple yet powerful option can make even the most challenging workflows clean and seamless for the users, and also helps to train them on its use. The new UI is clean and fresh, and appears to have been modelled on the latest Microsoft Windows 8 scheme. However, the use of the colored boxes on the dashboard could have been given some more thought. It appears to be totally random, which I found that you needed to ignore the color and icons, and read the descriptions closely to access what was needed! Having related tasks/functions using the same color would make this great product even easier to use. Review Source MV Mike V. Manager of M.I.S. Utilities Used the software for: 2+ years ### "Dokmee streamlined our Invoice Approval process" December 13, 2016 5.0 Before Dokmee, when an invoice arrived it had to be routed to specific managers for approval and depending on the invoice some went to multiple managers for approval. They would end up setting on the manager's desk for weeks and sometimes be overlooked. Now, with Dokmee's workflow abilities, we were able to create multiple custom workflows to route the invoices to the proper manager or managers for approval. If the manager had not approved the invoice within three days, they would receive an email reminder that they had invoices that needed approval. This has reduced the time it takes for invoice approval from weeks to just days. In addition, the ability to look invoices from previous years is much faster and efficient. Pros Ease of use, Workflow capabilities. They listen to customer's feedback and include customers requested features if possible Review Source JK Justin K. Account Representative Used the software for: ### "Dokmee by Office Gemini: A Fantastic Fit for the SMB Market" July 22, 2014 4.0 As a sales professional with an Office Gemini Affiliate, I can say that Dokmee is a refreshing solution that provides a familiar, easy-to-use Windows experience to DMS that requires only minimal training to begin utilizing. What I like most about the solution is its simplicity and user friendly nature. Additionally, it is important to note that Dokmee provides automatic retention enforcement ("out of the box") which allows an organization to choose to off-load content from the system when it has met its respective retention schedule. Other, more expensive solutions that I currently sell require a fairly large monetary investment each time a customer wishes to be able to perform this function. Although Dokmee is a strong system, it is not 100% perfect. I have noticed two areas where I think Dokmee could be improved. The first is that Dokmee does not offer an out-of-the-box integration with Quickbooks. From a Workflow standpoint, this would be extremely helpful to have since QB is used by a very large amount of the SMB market as their Accounting/Financial platform. Second, I would like to see a more robust integration with Outlook to enable more efficient filing of email messages into the system. Currently this is done through the Dokmee Virtual Printer but I think an integrated filing button inside of Outlook that can 'look' into Dokmee to enable rapid filing woud be extremely beneficial. Review Source Response from Office Gemini July 22, 2014 We do have an Outlook Add-in for Dokmee. Please go to the Control Panel > Add-ins/Utilities > Install the Outlook Add-in. You will then have a toolbar to send emails into Dokmee from Outlook. You can even do auto email filing which works much like the rules section of Outlook. For more help, please email support@officegemini.com The QuickBooks integration is a great idea. Please email us more specific details on what you are looking for to support@officegemini.com. WZ Walid Z. CEO Information Technology and Services Used the software for: 2+ years ### "The Great Archiving and Document Management System" April 8, 2019 5.0 It is a great experience and the sense of logic behind it is powerful too, makes DOKMEE a very good asset to any one using it. Pros Easy to use, Friendly, and stability after installation and performance. The amount of option of integration is great too. Cons DOKMEE has options in versions that suits the needs of different customers with reasonable prices. Review Source PS Prina S. Sr. HR Manager Human Resources Used the software for: 1-2 years ### "Good Start!" December 13, 2016 4.0 Dokmee is a great tool for us to begin our electronic filing journey. It is simple to use and easy to teach to our employees that are utilizing it. Some of the features that we struggle with are the text search of scanned documents and in the set-up of the filing nomenclature because we were new to electronic filing. Overall we are placed with the simplicity and efficiency of the system and look forward to building upon our current file cabinets. Pros Ease of use Cons Customer support and text search of scanned documents Review Source Talk to a Capterra advisor for free and get results within 15 minutes.