# Bay-Master Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Bay-Master Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more. Source: https://www.capterra.com/p/77735/Bay-masteR --- # Bay-Master Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bay-Master ## What is Bay-Master? Bay-master is an intuitive shop management system that can be customized to fit your individual shop needs! Whether you just need to write your repair orders, or manage inventory, track orders, and market to existing customers, Bay-master provides you with everything you need. Bay-master is the powerful, contract-free, and low cost alternative to other auto repair software. Let Bay-master get your shop to the next level & stand out from the rest. ## What is Bay-Master used for? [Work Order](https://www.capterra.com/work-order-software/)[Auto Repair](https://www.capterra.com/auto-repair-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 3% Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bay-Master?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.crash-writer.com&name=Bay-Master) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bay-Master 4.5 (38) VS. [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (38) Ease Of Use 4.8 (1,773) Value For Money 4.2 (36) Value For Money 4.7 (1,599) Customer Service 4.3 (38) Customer Service 4.8 (1,679) ## Bay-Master alternatives [4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing [4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/77735/Bay-masteR/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Bay-Master 51 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Import and export data to and from software applications Digitally sign online documents Assign working shifts or tasks to employees based on their availability Estimate expected cost based on various factors before a project begins Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Track, manage, and standardize customer rates for services performed by technicians Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Track parts inventory levels and manage re-stocking Accept and process customer payments for products or services using hardware and software Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Reporting on how each user, task or process has advanced since its initiation Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (37) 4.2 Based on 37 reviews ## Pricing Value for money 4.2 (36) Free Trial [View pricing plan details](https://www.capterra.com/p/77735/Bay-masteR/pricing/) Essentials $99.00 Flat Rate,Per Month It includes: - Bay Master Editor - Everyday Reporting - Full History - Integrated Payments - Credit Card Processing - Labor Tracking - Scheduling - Service History - Online Ordering - Workstation + Cloud x1 Traditional $169.00 Flat Rate,Per Month It includes: - Cloud Integration - Custom Jobs - Inventory Scheduling - Labour Tracking - Workstation - Credit Card Processing - Scheduling - Service History - Online Ordering - Reporting - Inventory - Part Supplier - Tech Tablet Connections x2 - Workstation + Cloud x1 High Performance $199.00 Flat Rate,Per Month It includes: - 5 Tablet Connection - Cloud Integration - Custom Forms - Digital Inspection - Imaging & Signature - Text Marketing - Time Card Module - Credit Card Processing - Labor Tracking - Scheduling - Service History - Online Ordering - Reporting - Custom Jobs - Inventory - Part Supplier - Tech Tablet Connections x5 - Email Marketing & Postcards - Text Message Marketing - Accounts Receivable - Digital Inspections Value for money 4.2 (36) 4.2 Based on 36 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[ PartsTech](https://www.capterra.com/p/231766/PartsTech/)[ ALLDATA](https://www.capterra.com/p/10010667/Alldata/)[ Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (38) 4.3 Based on 38 reviews ## User reviews Overall rating 4.5 Based on 38 reviews Filter by rating 5(22) 4(14) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent CM chris m. owner Automotive ### "good program" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 14, 2019 good Pros price, ease of use technical support is always there when needed Cons sometimes deletes whole tickets on it's own Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) [ALLDATA](https://www.capterra.com/p/10010667/Alldata/) Reasons for choosing Bay-Master cost efficiency Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SU Shana U. Secretary Automotive ### "Daily User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2019 The customer support in this program is awesome. The technicians are friendly, you get to talk right to a person, and they are very knowledgeable about the program. Pros We love the way we can easily look back on work history and previous repairs done to a vehicle. Program is pretty easy to use. Cons I wish there was a little simpler way to add repeat messages on invoices. Like "Retorque wheels after 100 miles." Reasons for choosing Bay-Master We have been using Baymaster for over 15 years, and recently we switched to Baymaster on the cloud. It was an easy transition and has worked well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Perri B. manager Automotive ### "pros cons" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 1, 2019 1 Accurate computation. 2. clarity of a printed R.O.. 3. Sales tax. canned jobs are not easy to make. Pros At the price it is the best value of any program out there. customer support is second to none. Cons 1\. Using the mouse is a waste of valuable time. 2 Entries should be able to be made with other keys alt p parts, alt l labor etc. canned jobs need to be able to be added while in a work order. 3. Archives do not go back far enough. 4. Bay Master has been around long enough that it should incorporate payroll, including draws and payroll taxes. Emulating a DOS based program would bring stability, it makes odd errors like switching customers and dates. Using the cloud will be a disaster identity theft, theft of intellectual property and not being able to access the program when the internet crashes will be some of the problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NB Neil B. President Automotive ### "The best " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 27, 2019 Pros The ease of uses of the software surpasses most other shop management software that I have looked at. There are features that Bay-Master has that other very expensive shop management software says that they are the only ones who have such as a liner parts matrix and labor matrix. Cons Because they are smaller some other peripheral software do not work with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anthony N. President Automotive ### "Software that can handle all your automotive needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 September 27, 2019 Very happy with system design and capacities. Great value for the fee. Pros A program that can retain all your business information about customer, tax reporting, analysis of business, sales tools to recall customers. Cons At times. It takes a while to get help with technical support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. owner/operator Automotive ### "Baymaster Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 27, 2019 I was one of the first users of Baymaster and originally was a demo location. Stayed with BM through the years and BM owners. Pros Integrated. Interface with accounting system. Reports. Vehicle identification by VIN, License plate. Call up vehicle data and owner data by multiple means - VIN, Name, phone, Plate, veh. model, etc. Cons Random need to call in for registration verification and access reset. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RT rick t. owner Automotive ### "baymaster review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 September 23, 2019 we have basic needs, just writing a invoice some parts of what I have are too much and others not enough,,, Pros easy to use especially like the look up feature with license plate Cons sometimes cant find history on vehicles,,, Reasons for choosing Bay-Master price for what you get Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OM oscar M. president Automotive ### "Grate Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2019 Pros the program is just perfect for my needs and my customer , Cons i have nothing to say about it is just been help full Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR TAMAR R. SERVICE MANAGER Automotive ### "Baymaster helps you master your bays! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2019 Pros I love that using Baymaster is easy - for example looking up a service history is at your fingertips! This is especially useful when a customer is on hold or at your service counter. Cons The first few days were a tad rough when we first switched to the cloud version. (This was to be expected) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB chuck b. owner Automotive ### "Bay-masteR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 23, 2019 I like the all in one value. I can track history, payment, statements, inventory, etc all on the same program. Pros We have used Bay-masteR for over 20 years. Just recently (6-8 months) converted to their clowud based system. Pros= Easy back up. More features. Techs can access and work in the work order. I have access to the work orders off site. Cons Cons- seems to be a bit slower, especially when printing. Takes several seconds before the printer starts printing. Has had several glitches that I have had to call tech support about. Some they have been able to take care of right then and others we are still waiting to get corrected. Tech support is always too busy to take your call so you will have to leave a message and hope they call back quickly. They have left me stranded a couple of times, but overall they respond in a timely manor. Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reasons for choosing Bay-Master Was already using Baymaster and did not want to change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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