# Datacor ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Datacor ERP the right Food Service Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/77464/Chempax/reviews

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Datacor ERP

4.3 (78)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Reviews of Datacor ERP

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

KV

Kristin V

Accounting ManagerChemicals, 11 - 50 employeesUsed the software for: 1-2 years.

“I enjoy the VB portal for support tickets and appreciate the follow ups and resolve times.“

May 27, 2026

JV

Jaswanthi V

ControllerChemicals, 11 - 50 employeesUsed the software for: 1-2 years.

“Sometimes when we choose an option from various modules the tabs get blocked up and doesn’t open up until a session is closed.“

May 13, 2025

BR

Belinda R

Operations ManagerChemicals, 11 - 50 employeesUsed the software for: Less than 6 months.

“Overall, the real‑time visibility has made day‑to‑day inventory management easier, faster, and more reliable.“

May 27, 2026

BH

Breanna H

IT SpecialistMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“It is not the easiest to learn and find things in.“

May 28, 2026

BH

Breanna H

IT SpecialistMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years.

“As an admin I do not use it to the fullest extent that other users do, but it is easy to work with when adding new users and the customer service is always top notch“

May 28, 2026

PP

PENNY P

HR BOOKKEEPER APChemicals, 11 - 50 employeesUsed the software for: Less than 6 months.

“I find trying to get reports to print as I want them cumbersome. “

June 10, 2024

JD

Jenn D

QHSE ManagerChemicals, 11 - 50 employeesUsed the software for: 1-2 years.

“It is very easy to keep track of inventory and what data is needed.“

May 27, 2026

MF

Michele F

IT CoordinatorChemicals, 51 - 200 employeesUsed the software for: More than 2 years.

“I say this because I would rather have that than a perfect ERP system with terrible customer service. “

June 12, 2024

## Showing most helpful reviews

Showing 1-25 of 78 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Christopher J. D.  
Partner  
Chemicals  
Used the software for: 2+ years

### "Chempax is a great option for any midsized business needing a robust ERP"

January 2, 2019

5.0

We have been using Chempax for over 15 years and continue to be very happy with it. The best part of Chempax is that they keep investing in the product. There are new releases coming our on a regular basis as they continue to add new functionality and integrate new technology. Datacor is in the process of a generational transition. They have hired a great new management team to keep the company and the product stable for decades to come. As a customer, we are thrilled to see this stability.

Pros

The support team is very responsive to our needs (we don't really need them for that much, but when we do need them they are always helpful and knowledgeable).

Cons

We need to buy a new server this year, we would like to see an accelerated investment in a cloud/hosted version of the product to reduce support costs.

Review Source

PP

PENNY P.  
HR BOOKKEEPER AP  
Chemicals  
Used the software for: Less than 6 months

### "NEW USER AS OF MARCH 1, 2024"

June 10, 2024

5.0

It's a long process to get set up and ready to go live, but our representative was very helpful and we had regular meetings until it was completed. When I have a problem, I find it difficult sometimes to get it straightened out in a timely manner. Alot of emails going back and forth, but can't seem to get some things resolved. It just keeps lingering on.

Pros

We needed a system that would keep track of our finances and inventory better than in the past. This system will do that for us.

Cons

I find trying to get reports to print as I want them cumbersome. I know that once you do, you can save that report for later, but getting it to show what you need it to is sometimes frustrating.

Reason for choosing Datacor ERP

Presentation and the cost of other products that didn't really cover all of our needs.

Switched from

[Aptean Industrial Manufacturing ERP Traverse Edition](https://www.capterra.com/p/83/Traverse/)

They weren't going to support Process Pro Premier much longer and wanted us to switch to a system that we didn't care for and knew we wouldn't get the support we needed.

Review Source

MF

Michele F.  
IT Coordinator  
Chemicals  
Used the software for: 2+ years

### "Michele Fury Review"

June 12, 2024

3.0

I started working with Chempax almost 11 years ago and what it lacks in functionality it makes up with such a great support team. I say this because I would rather have that than a perfect ERP system with terrible customer service. Great Job Guys and Thank You!!!!!

Pros

The thing I like most is the support I receive. They are available in any situation and make themselves available at the yearly conference.

Cons

Integrating with 3rd party applications in a more modern fashion is difficult. I hope the public API portal will be done soon.

Review Source

AM

Amy M.  
Biller  
Chemicals  
Used the software for: 1-2 years

### "Happy cs user"

May 14, 2025

4.0

I feel it has been very positive for us as a company because of all the tools available which speed up billing and invoicing.

Pros

All the different functions you have available. The customer screen is an awesome tool. I also like being able to schedule future pricing

Cons

I don’t like How slow it is to enter orders and how I have to open a whole new screen to print or email a quote.

Review Source

BT

Brittany T.  
Accounts Receivable  
Consumer Goods  
Used the software for: 2+ years

### "Datacor Review"

May 14, 2025

4.0

I’ve had a mostly good experience. Anytime I have an issue, I can send it in and discuss it with support. They have worked to improve the system to fit our industry.

Pros

It’s cleaner and easier to find things than our previous AS400 system. It gives me more freedom to go back and change things on the AR side. We also enjoy the reports we can pull from this system.

Cons

We still have some problems with getting packing slips and invoice amounts to match in some areas due to backorder issues.

Review Source

JR

Jorge R.  
Sr. Accountant  
Chemicals  
Used the software for: 2+ years

### "My 2025 Interaxion experience"

May 14, 2025

5.0

Software is good...there is some room for improvement, but overall is a good product

Pros

Most of the seminars were very informative and the workshops were a great tool.

Cons

Not too much time on those pwrsonally very interesting seminars

Review Source

CM

CRYSTAL M.  
Accounting Assistant  
Packaging and Containers  
Used the software for: 2+ years

### "Love this traning"

May 13, 2025

5.0

Pros

This is a very interesting thing to have. I love learning more about the system and getting hands on help with things i needed help worh at the offoce bur its so hard over the email.

Cons

Not enough interacting. I like getting to work on things. So the workshops with the computer are best for me.

Review Source

LP

Lacie P.  
Vice President  
Chemicals  
Used the software for: 2+ years

### "Best Chemical Software on the Market!"

January 11, 2019

5.0

Customer Service is great and the support group are extremely knowledgeable about their software and its functionality. Our implementation was very successful.

Pros

Chempax offers a complete solution to your chemical accounting needs. The software is specific to the Chemical Industry thus requiring less customization. Most of the features we desired in an Accounting software was already available. One of my favorite features is the Batch Manufacturing module with the Quality Control features. We eliminated hand written QC manufacturing logs.

Cons

There is nothing that I don't like about the Chempax software. It was the best software purchase we ever made.

Review Source

VR

Verified Reviewer  
General Ledger Accountant-Remote  
Chemicals  
Used the software for: Less than 6 months

### "It Doesn't Get Any Worse Than This"

October 4, 2018

1.0

Absolutely the worst ERP system that I have ever used. Anyone who has ever used any other ERP system will KNOW that Chempax is TERRIBLE.

Pros

The name is cute: Chempax. Low cost but then we get less than what we paid for.

Cons

Purchase Order/PO Receipt/Supplier Invoice/Aged Payables/Select Invoices To Pay/Print Checks/Customer Service.

Review Source

Response from Datacor

October 17, 2018

Thank you for taking the time to voice your unsatisfactory experience with our software. We are so sorry your experience has been negative thus far. Our #1 goal is the total satisfaction of our customers and to make their jobs easier, not harder. We¿d really appreciate the opportunity to further discuss your concerns and how we can resolve them together.

Wayne K.  
Information Manager  
  
Used the software for:

### "Chempax VB Review of ERP Software"

May 15, 2010

5.0

Best ERP software for the price. Designed for both small and large companies.

Pros

Great software. Flexable. Can create your own reports and queries without any fears that the next release will cause them to stop working. Tech support group knows their product.

Cons

None to speak of.

Review Source

CL

Chris L.  
IT Manager  
Chemicals  
Used the software for: 2+ years

### "Great product and many new enhancements in the works"

May 21, 2024

5.0

Pros

It is becoming very modern and easier to use. It has many features and offerings with more coming soon.

Cons

All systems have shortcomings and most if not all can be overcome. Internal processes should change to work with systems not expect systems to change to fit each user/company. Changes can be made if the system does not have a way to accomplish the need.

Review Source

RD

Richard D.  
Director of Operations  
Chemicals  
Used the software for: 2+ years

### "Chemical Distribution with Datacor ERP"

June 8, 2022

5.0

Pros

That it is designed for Chemical Distributors & Manufacturers, this means the software helps us operate the business but also comply with the applicable government regulations.

Cons

It would have been nice for existing customers give feedback / suggestions on the screen layouts in the .NET version. Some are difficult to navigate / scroll and view all the required information at one time.

Review Source

AG

Aaron G.  
Plant Manager  
Chemicals  
Used the software for: 2+ years

### "All in one ERP system"

June 7, 2022

5.0

We love the software and the continuous improvements. The support that is given when we have issues has been outstanding.

Pros

It is one system that does everything we need to successfully run our business. We are both a manufacturer and distributor and the system handles both.

Cons

We are not fully utilizing the software but, have every intention of fully implementing all the optional features in the future. The cost of the optional features is the only thing delaying our implementation.

Review Source

WJ

Wendy J.  
Plant Manager  
Chemicals  
Used the software for: 2+ years

### "Datacor"

June 8, 2023

4.0

Pros

It's generally functionality is fail proof.

Cons

Customer service is long wait times, some of the random process issues

Review Source

CV

Chas V.  
IT Director  
Chemicals  
Used the software for: 2+ years

### "Superior Industrial"

June 12, 2023

5.0

Pros

The software is flexible enough to be able to fit our business.

Cons

Interoperability with other software. Being able to automatically exchange data between systems.

Review Source

AA

Audrey A.  
.Net web developer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Top of the line ! "

January 30, 2019

4.0

Best product I've purchase!

Pros

Chempax customer service have all the patience to solve anything that you may concern and there technical support group are so knowledgeable about there product and all of its features so you can easily install and implement it properly.

Cons

I don't think you might call this a cons , but We are going \\to purchase a new server so We are hoping for a lesser cost rather than spending the same price on our last purchase.

Review Source

YG

Yolanda G.  
Personnnel Administrator  
Chemicals  
Used the software for: 2+ years

### "Have used this software for awhile now and makes my job alot simpler. "

August 14, 2015

5.0

Pros

this software is very forgiving. Mistakes are easy to correct where with our previous software, not easy and very confusing. We have very good response to any questions about the software and help is there when we need it.

Cons

There are some issues being talked about....and I believe these will be discussed at the next conference. I do accounts payable and I don't have any issues, other departments may have some with the work they do.

Review Source

LB

Lauren B.  
Customer Service Supervisor  
Chemicals  
Used the software for: 2+ years

### "Great Software and easy to learn!"

August 14, 2015

4.5

Pros

It's easy to learn and self explanatory. However, I wish there was a manual or classes my staff and I could set up for training.

Cons

When searching lots numbers (batches), I would like to see which lot is located to each order in the "Products" tab (near enterprise).

Review Source

LA

Luis A.  
Operations Manager  
Chemicals  
Used the software for: 2+ years

### "Quick and User Friendly"

August 26, 2015

4.5

Pros

The layout is very user friendly and very quickly adaptable to ones company

Cons

Would definetly would like to be able to use more shortcuts

Review Source

KH

Kenny H.  
Director of Sales  
Chemicals  
Used the software for: 1-2 years

### "Chempax review"

August 26, 2015

3.5

Pros

there's extremely easy access and very accurate data, and the follow up to details and questions seems to be very professional and timely

Cons

the sales reports are a bit limited. It's difficult to compare year on year sales statistics. It's available to do, but not easy.

Review Source

KA

Katrina A.  
Inside Sales Rep  
Chemicals  
Used the software for: 1-2 years

### "Many features to complete job duties."

August 26, 2015

4.0

Pros

The option of copying an order - saves time when processing multiple orders with the some of the same information.

Cons

You can't duplicate more than once - if you could have the opportunity to choose more than one it would save even more time.

Review Source

KH

Krystalle H.  
Plant Operations & Support Services  
Chemicals  
Used the software for: Less than 6 months

### "Review for Chempax Software "

August 26, 2015

3.5

Pros

This software is very user-friendly and able to customize the layout to best fit your work scene. It is very helpful to navigate through the software.

Cons

When choosing between the Main Menu tabs, the windows will minimize automatically. This makes progress difficult when we have to reopen window to use each time. It would be very helpful to choose if we want to add our own comments to keep on the side task bar. (For example, if i wanted to leave a "post it" or "comment" in Chempax to remind me to create sales orders once the allocation is complete.) This will be nice to pin the comments in the background of the main screen, or to pin it to the side with the calendar view,remarks,...etc.

Review Source

DC

David C.  
BDM  
Chemicals  
Used the software for: 6-12 months

### "I am an end user who looks at data reporting only."

August 26, 2015

3.0

Pros

The software seems to cover all needed aspects of Chemical Distribution.

Cons

The reporting is a little difficult to manipulate. The data set up is vital as the reporting results are very touchy and will report incorrect results if you work outside of how you set up the data model.

Review Source

KM

Kimberly M.  
Inside Sales Rep.  
Chemicals  
Used the software for: Less than 6 months

### "User Friendly"

August 26, 2015

3.5

Pros

There are several ways to search for information. For the most part it seems to help out with day to day operations of our company.

Cons

It would be helpful if they could have different perimeters for different users.

Review Source

JL

Juan L.  
Inventory Manager  
Logistics and Supply Chain  
Used the software for:

### "Need a lot of changes made when it comes to inventory reporting."

August 26, 2015

3.5

Pros

Easy access to communicate changes needed for the type of business we do

Cons

Rather small or big they nickle and dime you for any changes you made need to better your use of the system

Review Source

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