# Page 5 | Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Planning Center the right Donation Management solution for you? Explore 1137 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76708/Planning-Center/reviews --- Planning Center 4.7 (1137) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Planning Center ## Showing most helpful reviews Showing 101-125 of 1137 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KD Kenton D. Administrator Religious Institutions Used the software for: 2+ years ### "The Gold Standard of Service Planning" December 28, 2023 5.0 This is the gold standard of all service planning softwares. No other software holds a light to planning center in this regard. Pros The Service Planning function of PCO is incredible and so user-friendly. The functionalities and features of songs and teams and filters and types of services are all helpful to faithfully and effectively plan services. Cons I have no qualms with Planning Center and am hard-pressed to think of something negative. It really is so great!! Switched from [EasyWorship](https://www.capterra.com/p/101489/EasyWorship/) EasyWorship was terrible and we needed something that was more effective and provided a better way to communicate, collaborate, and coordinate with our teams. Review Source JB Jonathan B. Lead Pastor Religious Institutions Used the software for: 2+ years ### "A strong suite with a little too much monopoly" November 13, 2018 5.0 Quality way of maintaining a database of church members that integrates well into scheduling them to serve, checking in their kids, or having them sign up for events or small groups. Nothing else quite like it out there in the market right now! Pros I love that it has a variety of different tools that are not only practical but have swiftly become necessary to running ministries in the church. I can't imagine using another software for scheduling teams, checking in kids, or organizing our small groups. This truly is a robust central point for our database management at our church, and it's in a whole other category than any other church management software because of its significantly lower price point. Cons Perhaps it's because of the price point, but where Planning Center fails in its ability to stay innovative and continually becoming more intuitive in its design and structure. I can't tell you how many times, even after years of use, I have spent dozens of minutes trying to find a certain feature or settings option that still evaded my insight for where it should go. Also, despite regular suggestions for updates to make the software stronger, I rarely see them innovating. If they didn't hold such a strong monopoly, I would not be surprised to see them ousted by a more aggressively advancing competitor. Review Source Response from Planning Center November 15, 2018 Thanks for your honest review, Jonathan! We'd love the chance to chat with you about your comments. You can email us at support@planning.center. We're working hard to update our apps often to keep them competitive. This month, we've pushed out major feature updates to Resources, Registrations, Groups, and Services. We have many exciting updates coming before the end of the year as well! JF Jayden F. Worship Leader - College Group Religious Institutions Used the software for: 2+ years ### "The closest thing to a necessity that your church will ever use." April 26, 2019 5.0 Pros There is so much under the hood for planning center spread across a variety of services, each that you only pay for if you use. If you're a worship pastor, there is fully integrated song-chart creation. For administrators, there are plenty of attendance tools. These flexibility with a "pay for what you use" model is matched by attendance numbers. This is wonderful, as smaller churches wouldn't pay as much as a mega-church would. It is very user and consumer friendly. Cons There is a tough learning curve for some of the software. This isn't to the point of it being a negative, but it is something to be mindful of. Review Source CM Charlene M. Assistant Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Very Good Software, but Expensive piece meal" April 22, 2022 5.0 The software is very powerful and provides many options and the ability to customize. However, it is pricy and there is no live customer service. Pros Planning Center offered many great options and could be very detailed. Cons The software was very expensive. Each module cost additional money. During Covid and after, it became very expensive as income dropped. Unfortunately we got priced out of it. Also, there is no true customer service. It is either via email, or using the knowledge bank. We were not able to actually speak with someone to help answer questions. Review Source Response from Planning Center July 13, 2022 Hi Charlene, Thank you for your time and feedback. You mentioned having a bit of trouble connecting with out customer support team. We do have a multiple product support teams and do we offer phone support, too! Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. You can also request a phone appointment there as well. Send us a message and our team will jump in with any issue you need. We are happy to review pricing with you as well. Thanks, Charlene! JC Jordan C. Associate Minister Religious Institutions Used the software for: 2+ years ### "Best CMS out there." June 27, 2019 5.0 If I didn't have a tool like this to keep everything together and organized, I probably would not still be in the ministry. PCO has helped me stay organized and lead my teams better than I ever could have on my own. Pros Scheduling volunteers and planning worship services - these two things drew me to PCO back in 2007. This was before it was a full featured CMS and even then I was recommending it to churches as a superior worship planning tool. Cons Now that it is much a much more full featured CMS, it can be a little less intuitive to use at times. I find that my team members often are unable to intuitively learn how to do some specific things - like building lists and flows in the People database. Good thing they have great tutorials and customer support. Reason for choosing Planning Center I originally chose PCO way back in 2007 based on an ad in a magazine. It was an arbitrary decision, but ended up being a great one as PCO has continued to excel at everything they do while constantly adding new featured. When they finally added a People database as a hub to all their various services and options (upgrading it all to a full featured CMS) there was no other alternative product that compared for us. Review Source Ginger B. Director Of Public Relations Religious Institutions Used the software for: Less than 6 months ### "First year using and Learning curve" December 12, 2018 4.0 We are able to keep everything in real time and schedules are all the same and able to be adjusted easily. Staff and volunteers can respond quickly to requests and resources are used better. Pros I love that the functionality is well integrated with other aspects of the programs needed in our church. I love that we can schedule all departments and needs for the entire church. The ability to auto schedule is a huge plus. I love that there's a phone app so I'm able to see everything needed on the go or make changes. Cons I do not like that there are not more specific perimeters for schedules. Such as choosing how often people serve in specific roles vs. how many times a month as an over all blanket. I also would have liked a more personal introduction and hands on help when learning the software. A call desk for immediate help would be wonderful. I wish there was better integrated systems for audio files included with membership. Finding the right song, key etc. is tedious and time consuming and really other less expensive programs offer this service so I feel that should be included. So when you add a song from CCLI the audio file should be included. Review Source Response from Planning Center December 13, 2018 Hi Ginger! We'd love to talk to you about some of your feedback. First, thank you for taking time to type this up - it's appreciated! Our scheduling app, Services, allows for quite specific serving preferences. We'd be happy to help you with this. Also, in regards to finding music, it sounds like some of our searching filters will help ease your searching woes a great deal. We can help with that too! Lastly, CCLI is a separate company from Planning Center. We have no control over the files they do or do not allow to be integrated. While we certainly think it would be great to be able to auto-import audio files, that's not something CCLI allows, so it's not something we can do. We can auto import audio files from PraiseCharts and RehearsalMix. Contacting our support staff will allow us to help you with all this and more! WH Wesley H. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Church Done Right!" February 27, 2020 4.0 Planning Center has streamlined our ministry operations and has allowed us the freedom to operate in a way that helps grow smaller churches into larger ones without skipping a beat. Pros Planning Center Online (PCO) has been amazing for our church over these last several years. PCO Services gives us what we need to schedule and plan our Sunday services without any trouble. We love the templates that PCO allows us to set up in order to duplicate a service style easily. Easter and Christmas every year are a breeze with PCO Services. We also use PCO Giving, Check-In, People, and Groups as our foundation of running the behind the scenes of our ministry. The user interface (UI) of each module is similar and easy to use, understand, and follow. I tell pastors about PCO all the time. Especially the People account, which is Free! Cons I do wish that PCO would create an app for each of its modules, such as groups. It would be a little easier for a Small Group Leader to access all that PCO Groups has to offer without having to open a computer. Also, the cost of each module seems to be adding up quickly. A "small church" with a tight budget may be put off by the cost. However, I can say that it is worth every penny if that church is a planning church. Alternatives considered [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Reason for choosing Planning Center Ease of use and all around the incorporation of all of their modules and options. Review Source AS Aaron S. Pastor Religious Institutions Used the software for: 6-12 months ### "Organization Made Easy!" August 9, 2020 5.0 Overall, Planning Center has helped our church in organization while also providing a great, resourceful, easy to use, customizable, and cosmetically pleasing choice of apps the work so well together and free up our time to work in other needed areas. It also has helped all of our staff be on the same page when going forward in our various ministries and events. Pros The variety of different apps that can help with all of our organization needs has been amazing. All the apps are easy to use, come with detailed tutorials so anyone can learn quickly, was able to be implemented into our website well, you can pick and choose which apps you want and skip the ones you may not need, and the customer service was fantastic at replying to support emails. Plus the church center app that can go on your phone makes utilizing these apps easy and cosmetically pleasing. There really just isn’t enough space to write all the pros that this product has. Cons The only 2 problems that can be found with this software is that when using the registration app, we are unable to make an event for one day but have multiple time slots to choose from and have to instead make 3 different events with those time slots which takes up more time. The second problem is that the price can be a little daunting and can start to add up quickly when choosing different apps at their various capacities which can limit some of the churches who might have interest. Alternatives considered [Tithe.ly](https://www.capterra.com/p/154664/Tithe-ly-Church-Giving/) Reason for choosing Planning Center It is more expensive but is a much better multifunction tool and had a better customer service experience as opposed to having a very negative experience while waiting on live support chat for over 40 mins with tithely. Review Source Jeffery A. Senior Minister Non-Profit Organization Management Used the software for: 2+ years ### "Great software" June 17, 2021 5.0 This software had helped us to make sure that we do not overlook volunteers or burn them out. The Music planning is the best. Pros I love the fact that we can track how often we use our volunteers. The software is easy to use. We also love the Music stand feature, most of our band uses this feature Cons Honestly, I have no problems with software, I guess I could cry about the cost, but you get what you pay for. Review Source Response from Planning Center June 21, 2021 Hey, Jeffery! Thank you for taking the time to create this review. We appreciate your kind words and we're thrilled you're able to get the most out of Planning Center Services with your volunteers. Should you ever run into any snags or if you feel inclined to submit a feature request, please don't hesitate to reach out. Have a great day! JS John S. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Great church management software" February 15, 2022 5.0 Pros We've been using Planning Center for years now, and have steadily been adding additional features. One of the best parts is how everything is fully integrated: all of the names from PC People transfer to PC Services and PC Check-in. It makes the use of new services seamless and easy. It's super helpful to have different levels of access, especially in PC Giving. I can get a snap shot of all the financial information for our church without having access to specific donor information, which provides helpful boundaries and financial accountability. Cons We recently started using ProPresenter for our Sunday gathering visuals as well as our live stream. PC Services does integrate with ProPresenter, but our Director of Gathered Worship said he doesn't use it because it seems somewhat finicky. We may just need to do some more research into how to best use the products together :) Switched from [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) We were already using PC Services and wanted a way to integrate our online giving into our existing database of people. Using PC has made it so we don't have to keep two separate management systems in place, saving us a significant amount of time. Review Source Response from Planning Center July 14, 2022 Hi John, Thanks for your kind words! You mentioned having some trouble with the ProPresenter integration. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! Thanks! MBS Mary Beth S. Administrator Religious Institutions Used the software for: 2+ years ### "Multi-Campus-Friendly Time Saver" January 7, 2021 5.0 Planning Center is a huge time saver and an essential part of organizing what would otherwise be a logistical nightmare. Pros I've been using Planning Center for over three years for a multi-campus church. It has been instrumental in scheduling bands, mass communicating to these 10+ bands, creating and organizing set lists, etc. We have over ten services per week, and I can view them all side-by-side using the Matrix feature, which is incredibly helpful. I can also view many weeks at one time, which is essential while scheduling months at a time. We can drop in songs and other items to each plan very easily. Additionally, organizing People (in our case, staff and volunteers) is simple and efficient. Songs are stored in this software with all of our resources (chord charts, lyrics, mp3s, video tutorials, etc.) which is another invaluable benefit. Cons One of the only features Planning Center is lacking is a "copy and paste" feature in Plans. We often have the same items in over 15 plans, and while dragging each individual item from plan to plan is simple, it would be more efficient to copy an entire plan's contents into another one. Review Source Response from Planning Center January 15, 2021 Thanks for the review Mary Beth! It sounds like Plan Templates may be useful in your situation. Once you create a template that includes all the same plan items, than template can then be exported to multiple plans at the same time. Check out this article for more info on that and don't hesitate to reach out to us if you have further questions! https://pcoservices.zendesk.com/hc/en-us/articles/204461380-Plan-Templates DB David B. Technology Manager Religious Institutions Used the software for: 2+ years ### "Amazing Church Management Software" February 20, 2019 5.0 Overall, Planning Center is a pleasure to use and the support team is one of the best I've ever seen. They care about their customers and strive to make sure their product works perfectly. The development of these tools is ongoing and new features arrive all the time. Planning Center is a textbook example of how to do church management software right. Pros I love that Planning Center makes church management easy and fun. The web interface just keeps getting better and the developers are very active in trying to meet the needs of their customers. Its modular design ensures that it has tools available for all churches no matter how big or small. The prices are fair and you only have to pay for the parts that you use. Planning Center has transformed the way we manage our church and has improved communication between our leadership and our church body. This is a must-have tool for any church interested in improving the way they operate. Cons While I know that this is a work-in-progress, I find the lack of consistency across the various modules to be an issue. When a new feature is released in one module, it can take some time for it to migrate across the entire software platform. This causes confusion to those of us who are using nearly every tool offered by Planning Center. Additionally, some modules force users to use the archaic and difficult to use Markdown coding langue to format outgoing emails. To make matters worse, there is no email preview in the Markdown editor. So, it's a mystery if the code was entered correctly until after you hit the send button. Frustratingly, some modules do provide users with a full, rich text editor for correspondence. Why don't all of them? Review Source AV Allen V. Pastor Religious Institutions Used the software for: 2+ years ### "Indispensable help" December 5, 2023 5.0 Pros Ease of use, total integration, modular and scaled pricing, complete overhaul of traditional record keeping Cons The only con I can think of is that their servers are often bogged down on Sunday mornings, so make sure you have all your ducks in a row before the weekend! haha Review Source JN Jennifer N. Finance & Operations Manager Religious Institutions Used the software for: 1-2 years ### "Planning Center is Extremely Versitile and Flexible" September 30, 2020 5.0 Planning Center has allowed all aspects of church administration to be kept in one platform with appropriate permission levels allowed for each user in each app we've subscribed to. The customer service is also hard to beat! They are very helpful and prompt in their responses. Pros We have loved that we can subscribe to individual PCO apps at the usage levels we need, and the subscription can be changed at any time, as many times as you need to. There is no contract. You can also try any of the different apps out for a month for free! Also, if you have subscribed to an app at a particular usage level and accidentally exceed the allowed amount (ex. You've subscribed to Check-Ins up to 50 people/event, but have 65 people check-in on a baptism Sunday because of visitors.), PCO will allow the overage in the moment and email the administrator asking them to please adjust the usage subscription if the overage is expected to continue. Cons As the finance manager, I wish I could use the Giving app to also track our members' non-tax deductible contributions (ex. youth retreat fees, bible study purchases, building rental, etc.). Other software we've used (Church Community Builder and Servant Keeper) have allowed contributions to be marked as non-tax deductible. This would allow members to have a complete record of funds they have given to the church when giving statements are sent out. Review Source VR Verified Reviewer Lead Pastor Religious Institutions Used the software for: 2+ years ### "Not sure why ANY church wouldn't be using Planning Center!" January 22, 2019 5.0 Our church staff team has felt the weight of me asking us to go all-in with the Planning Center platform. We currently use "services", "people", "groups", "check-ins", and "giving" every single week - often every single day. PCO has streamlined many of our previous workflows (or, to be honest - helped us CREATE workflows that didn't exist!). Having access on computers and mobile devices is SUCH a blessing. We couldn't be more pleased with our PCO experiences! Pros My favorite part of Planning Center is that it is ALWAYS evolving. From brand new big-ticket module roll-outs to smaller upgrades within the software - the always advancing nature of Planning Center is a huge plus for us. I also love the "umbrella" that Planning Center brought to our ministry situation. Bringing many weekly-use bits of software under one umbrella has helped in so many ways. Cons The only negative experience we've had with Planning Center centers around a drop in our Internet speeds on a Sunday morning while checking in children to our children's ministry. Without adequate internet access, we couldn't adequately accomplish what this software provides. Review Source MM Matt M. musician / worship team assistant admin Non-Profit Organization Management Used the software for: 2+ years ### "Planning Center is great for organizing church events, worship team, staff members, volunteers, ect." April 7, 2019 4.0 It makes scheduling team members for your church simple and easy. Honestly, I don't know how we could go without it at this point. It's such a time saver, and the best way to share songs and files with the team. There is a phone app that works really well too, with only a few minor limitations compared to the computer/browser version. Pros I've been using Planning Center for many years with multiple worship teams, and it keeps evolving and getting better. I'm an admin with Planning Center for my current church, so I use it quite often. It stores a data base of team members that can be grouped into multiple categories (worship team, audio/lighting tech, sunday school/nursery volunteers, etc). I think PC really shines for scheduling worship services. It stores audio files, video links, and documents which can easily be linked to any new service so your team has the information (music, audio files, videos) they need to be prepared in advance. Your worship team (or for any other aspect of church functions) can be alerted when they are scheduled to serve, and they can accept or reject the invite to serve which will alert the admin so they can make sure that a person for each required position of a service or event has been filled. It can save tons of time for an administrator to put together a team and get them the resources they need. It even links to online calendars so when you accept a position for an event, it can automatically be added to your calendar (in my case Google). Overall, if your church isn't using this, you need to try it - it's a huge time saver! Cons It can be a little confusing sometimes, and there is way more to it than we use that I wish we could turn off until we need it, but honestly it's still probably the best options out there that we've found. Review Source VR Verified Reviewer Intern Pastor Religious Institutions Used the software for: 1-2 years ### "A must have for worship leaders" June 2, 2022 5.0 Pros Our church uses planning center for volunteer coordination and communication. However, the main asset it provides us is worship management. I can manage not only my set lists, musicians, and singers, but also my tech team. I can push practice notifications out at one time. It's awesome. Cons The self scheduling for volunteering confused my non- tech savvy members. Alternatives considered [Church MemberLink](https://www.capterra.com/p/47848/Church-MemberLink/) Reason for choosing Planning Center Better features for worship teams Review Source Response from Planning Center July 13, 2022 Hi there! Thank you for your kind words! You mentioned your team is having some trouble with self scheduling. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! Thank you! JF Justin F. Production Director Religious Institutions Used the software for: 2+ years ### "A must for Houses of Worship!" July 23, 2019 5.0 Overall, it's an excellent tool and I would highly recommend it. It's a must-have for anyone planning events, especially those in Houses of Worship. Pros It makes planning an event flow very easy and intuitive. It's a simple process to upload files and media to attach when creating an event flow, and it's easy to add additional notes and comments to aid in transitions. The timing features make it easy to track session lengths, and PCO Live is a great way to communicate real-time updates to users. Cons The Teams feature could be developed a bit more. When managing a checklist, there's no way to skip over items and come back to them later...everything must be completed linearly. In addition, it's difficult to go back and make edits after the fact or even view past progress and notes. Alternatives considered [Shoflo](https://www.capterra.com/p/156812/Shoflo-Live-Event-Production-Software/) Reason for choosing Planning Center Broader feature set, especially when it comes to the integration of team/volunteer management. Review Source Response from Planning Center July 24, 2019 Hey Justin, Thanks for taking the time to write an honest review of our software! Sounds like you may have some ideas for how it could be improved. If you haven't already, we'd love it if you shot some of those ideas over to us at support@planning.center. Thanks! Evan T. Consultant, IT Support (ICT Expert Providing Support, Catering to the Expat Community) Used the software for: 1-2 years ### "Powerful, well-thought out Church Management Software" July 8, 2018 5.0 Pros Child Check-in is very intuitive and flexible, with the ability to check-in via computers, tablets, smartphones and customizable labels. You can have manned check-in stations, additional self-check-in kiosks, or roll-sheet style stations. Services is an amazing way to keep your volunteers organized, so you don't overschedule or overutilize some volunteers while leaving others without much to do. With great notifications, a "Matrix" view that gives schedules excellent at-a-glance views of their preparedness, and a place to save lesson plans, chord sheets, or other information to share with volunteers, this was a HUGE relief for our teams. People is free and has some great options for tracking and grouping attendees and for setting up workflows for reaching out. It had a bit of a learning curve coming from our last system. Cons People has very limited ability to send e-mails without integrating with MailChimp, and that integration was not very intuitive. That said, MailChimp's safeguards to help ensure you're never marked as a spammer make it a really good idea to use it, anyway, for mass e-mails. Review Source VR Verified Reviewer Technology Consultant Religious Institutions Used the software for: 2+ years ### "Excellent Church Management Software" April 19, 2020 5.0 Overall my experience with Planning Center has been a fantastic one, and I'm looking forward to using their current and new products in my church now and in the future! Pros Planning Center offers a fantastic suite of software that makes behind the sences tasks for church management a breeze. Cons The pricing for some of their products is a little higher than what can be found from the competitors, but it is almost always made up in their excellent customer service. Alternatives considered [Rock RMS](https://www.capterra.com/p/141654/Rock-RMS/) Reason for choosing Planning Center We chose Planning Center over Rock RMS due to its ease of setup and not having to maintain/configure the server to run Rock RMS ourselves. In the future, we may move to Rock RMS for some apps given the greater customization and flexibility that Rock RMS offers. Review Source PW Patrick W. Self Arts and Crafts Used the software for: 2+ years ### "Planning with Planning Center" January 31, 2023 3.0 I ie planning center but it can be confusing. Pros The ability to organize events and inform those working with the plans and arrangements is nice. Cons the layout and optimization can be a bit confusing. Review Source Response from Planning Center February 1, 2023 Hi Patrick, Thanks for your feedback! You mentioned the layout being confusing. Our Support Team is a great resource for help in that area. We welcome feature requests! Hit the '?' icon in the upper-right of the screen when in Planning Center. Send us a message and our team will jump in to help! TA Tanya A. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Upgraded our Planning Center subscriptions...what a difference!" February 11, 2021 5.0 We're increasing engagement to and from our congregation. Adding these additional subscriptions has improved the ways we interact with our church community. Pros Our church has used Planning Center Services for some time, but we recently made the move to Planning Center Giving and Groups. What a difference for our staff and congregation! This platform is user friendly, very intuitive. The move from our previous software was done with ease. Cons If I were to list any cons it would really be nitpicking. We are very satisfied with our overall experience. Alternatives considered [Pushpay](https://www.capterra.com/p/142580/Pushpay/) Reason for choosing Planning Center Integration with other Planning Center products making it a one stop shopping. Review Source Response from Planning Center February 12, 2021 Hey Tanya - thanks so much for the review! So grateful we've made life easier for your staff and congregation! Don't hesitate to reach out if you have questions. :-) VR Verified Reviewer Owner Real Estate Used the software for: 2+ years ### "The OG of Worship Planners" July 24, 2019 5.0 Overall, this is one of those vital services that you simply expect any serious worship team to be using if they want to be organized and help their team succeed. I wouldn't want to be without it as a member or admin. Pros I've been a part of music teams that used this software dating back to it's initial release. It's evolved over the years to include a whole lot more features and still remains the definitive worship team management and planning software. This one tool made it INCREDIBLY easy to keep everyone on the same page and for me personally as someone who played on multiple teams simultaneously gave me the ultimate rehearsal tool that gathered all my commitments into one place with all the resources I needed to be prepared for the performance. Cons At times this software has not allowed the admins to see users and simply attach them into the team. Instead, it would send a separate invite and then you had to manually merge the account yourself. I believe that is resolved now but I am not sure. As a user, this was the largest pain point while playing with multiple teams. Review Source Response from Planning Center July 24, 2019 Hi! Thanks for your kind words and honest review! If you are still having any trouble at all adding profiles to Services or teams, specifically, contact our support team through the helpdesk in the app or via email, support@planning.center. We'd be happy to look into any issues you encounter. Have a wonderful day! VR Verified Reviewer Senior Recruiter - State of Oregon Public Health Division Religious Institutions Used the software for: 2+ years ### "Planning Center Review" September 12, 2018 5.0 I like planning center as a member of the worship team of my church. It allows me the capability to listen to the songs over and over again to learn them. I also like that I receive a notification when updates are added, though I believe the choir director does this manually. Overall, I give this application an A. Pros I like that when there is an update to the church service, the choir then knows the order of the service, the songs that we will sing and the capability to learn songs with the audio of each part. I like that I can set my alto part in the song to repeat the recording so that I can listen to it over and over again to learn my part. I like that I can see who has accepted to attend and who hasn't. Some people however, don't accept or decline the request making it harder for the choir director to know how many and who will be in attendance. Cons I don't like that previous services cannot be accessed once the date has passed. I would like to see an archive section to review previous songs. I wish that sermons could be captured by clicking on the title so that I could revisit past sermons. Some of the recordings aren't quality so it makes it hard to understand the lyrics to learn them correctly. I would also like to see the document viewer be better to view the song lyrics. Review Source BT Brent T. Student Pastor Religious Institutions Used the software for: 2+ years ### "The only church software you need! " October 16, 2020 5.0 Pros I've been using Planning Center since all they had was the Services app. Now with the recent additions of everything else you need to manage church administration needs, I'm even more impressed. The best is you can tell everything was built by people who know what it means to work in a church environment. Not only does everything just work, but it's built with volunteer training in mind. It's intuitive and easy to teach others how to use. And you only pay for what you need/want with so much grace in their billing. Multiple times we had more check-ins than our plan was set up for and they sent a nice email to let us know and that they would never cancel our services but that if we were going to consistently go over the number, we should consider upgrading. What a stellar way to handle it! I've a team PCO guy for life! Cons It can be a little glitchy sometimes I've noticed when you have a lot of volunteers scheduled in one plan. Sometimes names will disappear or notifications will change. But it's few and far between. Alternatives considered [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)[ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)[ACS](https://www.capterra.com/p/2668/ACS/) Reason for choosing Planning Center Pricing, ease of use, integrations Review Source Talk to a Capterra advisor for free and get results within 15 minutes.