---
title: "Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Planning Center the right Church Management solution for you? Explore 1138 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/76708/Planning-Center/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Planning Center

4.7 (1138)

[View alternatives](https://www.capterra.com/p/76708/Planning-Center/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Planning Center

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

PG

Paula G

AdminReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“It allows me to complete administrative tasks in a timely, organized way, allowing me to be most effective. When I've encountered issues, they respond quickly and thoroughly.“

May 14, 2026

JB

Jami B

Guest ExperienceReligious Institutions, 11 - 50 employeesUsed the software for: 1-2 years.

“There is one tiny feature that I can't edit (all forms require an email address) and that is the only, admittedly very tiny, thing.“

July 22, 2025

PG

Paula G

AdminReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“It's also great because users can customize which level they want for each module of Planning Center, giving a greater ability to cut back on potential product costs.“

May 14, 2026

AN

Alicia N

TeacherEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Probably how inconsistent song edits can be. If I want to change a key of a song, it is sometimes more of a hassle to even try.“

August 3, 2025

AH

Andy H

Associate Pastor of WorshipReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“Planning Center is the most robust, powerful, intuitive, and helpful way to plan worship services, organize team members, and communicate across ministries in our church.“

February 25, 2026

Victoria W

Volunteer AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“It appears an integration with our donation platform is not available, so we may have to switch providers.“

October 14, 2024

SG

Steven G

PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“We love it and use it for our service planning, church database, forms, giving, app, communication, sign-ups, and registrations.“

June 19, 2025

Sheyan J

Associate PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“This is normally not a problem, but for a setup and take down church, it proves to be difficult as the new workflow needs to be figured out day off.“

January 16, 2025

## Showing most helpful reviews

Showing 1-25 of 1138 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Amber M.  
Owner  
Design  
Used the software for: 1-2 years

### "The GOAT of Church Management Software!"

March 6, 2026

5.0

Planning Center is a highly effective tool for church management. It is easy enough that attendees can use it, while also being complex enough that the administrative team can do many things with it.

Pros

Planning Center is the GOAT of all church administration software. There is a reason nearly every church or ministry uses them, and it's because it's highly functional, has many useful add-ons, and keeps things organized. On another note, the customer service team has always been helpful and kind in my experience. That goes a long way when you're stuck on a problem!

Cons

Would love to see more forward-thinking design. It is hard to find where you're scheduled to serve in the Church Center app/website. That design could be more effective, as well, having a calendar showing or something. I'd like to see my confirmed dates more prominently displayed.

Review Source

PG

Paula G.  
Admin  
Religious Institutions  
Used the software for: 2+ years

### "Highly Recommend Planning Center"

May 14, 2026

5.0

Overall, my experience with Planning Center has been very positive! It allows me to complete administrative tasks in a timely, organized way, allowing me to be most effective. When I've encountered issues, they respond quickly and thoroughly.

Pros

Planning Center has a very user-friendly interface. It integrates well with other programs (i.e. MailChimp), which enables users to be more effective in administrative tasks. There are several modules in Planning Center, which allows users to pick and choose what they desire to utilize the program for, including donations, emails, CRM database + member management, scheduling events (including volunteer schedule/event timeline and room/resource requests), and event registration for attendees. They have great customer support, providing timely answers to specific questions, as well as a database of videos and articles on specific topics. There is even an app for the admin-side of the program, as well as an app for the customer-side (event signup, etc.). It's primarily designed for churches, although I'm sure other non-profits could utilize it as well. When a user understands the options available, it can be a powerful program in comparison to the monthly cost. When compared with other programs, Planning Center seems to have great value for the cost, with the abilities it includes. It's also great because users can customize which level they want for each module of Planning Center, giving a greater ability to cut back on potential product costs.

Cons

Sometimes specific features aren't available that I would like. They are open to feedback for future updates, but don't always incorporate feedback. For instance, I've asked about including a "signature" feature on their forms (for parental consent, for example), but the still haven't updated for this feature. Also, while the cost is not unreasonable, each module only has specific levels available for each cost. Moving from the each level seems to have a large increase in capacity (i.e. number of attendees allowed) and somewhat high jump in cost. For instance, the Registration Module allows for 150 registrants at $69/month, but then jumps to 400 registrants at $115/month. It would be helpful to have more options in-between 150 and 400.

Switched from

[ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/)[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)

Previous products were outdated, not user friendly, and segmented. Planning Center integrated across ministries and the abilities were much more user friendly and powerful.

Review Source

sS

sandra S.  
Administrative Assist. and Database Admin  
Religious Institutions  
Used the software for: 2+ years

### "rating of PC"

January 9, 2025

3.0

overall it has been good. No major issues

Pros

the wireless printing of the name tags/mobile check in

Cons

probably tech support. hard to get answer rt away

Alternatives considered

[Realm](https://www.capterra.com/p/146265/Realm/)

Reason for choosing Planning Center

we use both. we kept PC for the kids check in bc of the ease

Switched from

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

uh servant keeper! lol so out of date.....

Review Source

Response from Planning Center

January 13, 2025

Hi Sandra! Thank you for your kind review. We are glad you are enjoying our Check-Ins feature. Regarding support, we do our best to reply via email within one business hour, although it can look slightly different on holidays and weekends. We would love to learn more and get your feedback on your most recent tech support experience. If possible, send us a message here - support@planningcenter.com. We look forward to hearing back from you!

DD

Duane D.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Church Software"

September 18, 2025

5.0

A wonderful cloud-based software that accurately keeps all records of our church membership. Our staff love it and use it regularly at church or on the go!

Pros

Planning Center is a great resource for our church. It is easy to use, has many great features, and is cloud based meaning it can be used anywhere. The apps that accompany it are just as intuitive and user friendly!

Cons

Planning Center sometimes doesn’t recognize a name or email and will create a new profile. We’ve had several duplicates - some are easy fixes and others are more complicated if they are using the giving feature.

Switched from

[Shepherd's Staff](https://www.capterra.com/p/10027639/Shepherds-Staff/)

The other software just wasn’t doing all we needed it to do

Review Source

Response from Planning Center

September 30, 2025

Hi Duane! Thank you for your kind words! You mentioned having a bit of trouble with logs in and duplicate profiles. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Please send us a message and our team will jump in to help!

SG

Steven G.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "The Best All In One Church Software "

June 19, 2025

5.0

We love it and use it for our service planning, church database, forms, giving, app, communication, sign-ups, and registrations.

Pros

The user interfaces for all of their apps are intuitive, and it makes managing and communicating with our members quick and easy.

Cons

There are certain tasks in the services app that feel a little redundant, but fortunately, they have videos that walk you through them.

Alternatives considered

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)

Reason for choosing Planning Center

Ease of use and scalability. All the different apps and features are easily scaled up.

Switched from

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

Ease of use and great scalability options.

Review Source

HM

Hannah M.  
Creative arts coordinator  
Religious Institutions  
Used the software for: 2+ years

### "The one-stop shop for church data management"

May 15, 2025

4.0

I am very glad they decided to expand beyond programming management. The interface is very user-friendly (unlike almost any other data management for churches). It integrates with messaging apps and giving platforms as well

Pros

I appreciate the wholistic nature of planning center’s capabilities. It is a church data management software that does it all

Cons

There are times when it feels like it’s doing too much, like it can’t keep up with the demands of certain capabilities. Through the many functions, programs and people are my most used, but I have access to all of its functions. Calendar is helpful but can get very jumbled when dealing with a large church and all of the events we have

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

ACS was very outdated and retrieving any data for any useful purpose was very difficult

Review Source

KA

Kylee A.  
Communications Director  
Religious Institutions  
Used the software for: 2+ years

### "A GREAT resource for small-medium sizes Churches"

August 3, 2025

5.0

Overall it’s a helpful tool for our church with a lot of great features. It’s much more user friendly than other software’s we’ve tried. The database includes more profiles than we would like.

Pros

I like how many features it has to be fully customizable for your church’s needs. Every staff members can find it helpful in their area of ministry.

Cons

It is difficult to keep the people database under control due to the automatic creation of profiles anytime anyone downloads the app, fills out a form, registers for an event, etc.

Switched from

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

We switched from CCB (church community builder) to Planning Center because it’s more user friendly and provides more features

Review Source

JB

Jami B.  
Guest Experience  
Religious Institutions  
Used the software for: 1-2 years

### "The switch was worth it"

July 22, 2025

5.0

Their online university has helped our whole team stay informed and well educated about the capabilities and usefulness of these tools

Pros

We switched to Planning Center from a similar product because of the intuitive ease of use and the availability of constant support. We appreciate the value to help our church manage everything well.

Cons

There is one tiny feature that I can't edit (all forms require an email address) and that is the only, admittedly very tiny, thing. Other than that our experience is stellar.

Switched from

[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

Frustration with the previous product and countless glowing reviews and recommendations for Planning Center

Review Source

TS

Travis S.  
Communications Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "All in One Place and it Works"

June 9, 2025

4.0

Overall, I love working with the system, and anytime I have questions, I receive relevant and clear answers very quickly.

Pros

I like that we can have all event registrations, giving, and people database management in the same place.

Cons

For what I do, learning the best way to pull reports (Lists) was a little tricky. To overcome this and other challenges when we made the full transition to PCO, we worked with a paid professional team to transfer and set us up.

Switched from

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[ShelbyNext Financials](https://www.capterra.com/p/224954/ShelbyNext-Financials/)

Our version of Shelby was out of date and we needed a more flexible solution that would also work with our volunteer team management.

Review Source

CN

Crystal N.  
Children’s Director  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center is best Church Management Software"

March 11, 2025

5.0

Has been extremely helpful in streamlining our systems and helped us become more efficient.

Pros

Ability to integrate several modules together.

Cons

The services module is not very kids ministry friendly.

Alternatives considered

[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)

Reason for choosing Planning Center

Less expensive since we were a smaller church.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)[ACS](https://www.capterra.com/p/2668/ACS/)

Needed integration and something that was church management friendly for our growing congregation.

Review Source

Response from Planning Center

March 12, 2025

Crystal, thank you for such a great review! We're glad that you've been able to streamline your systems with Planning Center. Anytime you need anything, reach out to support at support@planningcenter.com. We'll be glad to help!

LP

Luke P.  
Ministry and Marketing Coordinator  
Religious Institutions  
Used the software for: 1-2 years

### "Exactly what we needed to take our organization to the next level"

February 12, 2020

5.0

Planning Center has been a dream for our church. Before we made the move we had a different system for everything and none of them talked to each other in any way. We were scheduling 200+ volunteers 8 weeks out in an Excel spreadsheet. Our previous database software did almost nothing useful and we avoided even using it. Now with Planning Center we're more organized, automated, and streamlined than ever. I know we're not yet using it to it's full potential, there's so much more we can do still and we're excited to see how Planning Center will continue to change, grow, and get better.

Pros

Planning Center apps more than make up for their cost by the time, headache, and agony they save us. They are well designed and regularly adding new features. Planning Center listens to user feedback and is very friendly. They want to see churches empowered and so they listen to users for direction as they're implementing new features. Their help docs are great. The apps themselves are powerful. They may not always do what you want in the way you want it, but there's always a way to get it done. The integrations – Lists, Automations, Workflows, Forms – transform People from a database app into a powerhouse of tracking and automation.

Cons

Some more complicated tasks are not alway simple for PC novices to figure out; they do require some problem solving and hoop-jumping at times but it's still better than going without. Better training docs for getting users or volunteers up to speed for the first time are currently missing. I find myself having to create these based on existing help docs and my own material.

Alternatives considered

[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)

Reason for choosing Planning Center

FellowshipOne is owned by Ministry Brands, which if I'm not mistaken is a for profit company that has been buying up church software companies. While there's nothing inherently wrong with that, we were much more comfortable with Planning Center and their model. We quickly got to know the people and their heart to help churches.

Switched from

[Elexio Community](https://www.capterra.com/p/117170/Elexio-Database/)

Elexio was terrible to work with and was basically useless in comparison. No one wanted to use it. It was clunky and only did a couple of the things we now do with Planning Center. Elexio also had cost us as much or more than we now pay for Planning Center while providing a fraction of the value.

Review Source

DA

Dave A.  
Business Administrator  
Religious Institutions  
Used the software for: 2+ years

### "PCO as full ChMS"

July 30, 2021

4.0

We have been very pleased with a fully-integrated solution that is continually improving with a great support team at a price that saves us money!

Pros

When making the switch to PCO as our full ChMS I was concerned at first because there is no dedicated implementation process. However, I was amazed by how smoothly the implementation went. It is extremely intuitive and the support team is amazing. The online help is very useful, the support team responds quickly (I think their target is within 2 hours), and the Slack channel helps glean ideas from other users. We saved about $3,000 per year compared to our previous solution and have a better product.

Cons

PCO is not perfect. There is not a perfect solution. I don't think we've found any issues that we can't work around so far and I've really been impressed by the development team and the rolling out of improved features.

Alternatives considered

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)[Shelby Arena](https://www.capterra.com/p/175655/Arena/)[Rock RMS](https://www.capterra.com/p/141654/Rock-RMS/)

Reason for choosing Planning Center

We gave CCB/Push Pay an opportunity to convince us to stay with them. Rock RMS seemed a bit over our head because we don't have dedicated IT experts on staff. Shelby seemed like a good product but we got the feel that our experience would probably be similar to CCB. PCO is very intuitive, easy to implement, fully-integrated, has great resources and support, is frequently pushing out improvements, and saved us money.

Switched from

[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

The primary catalyst for our decision to look at other options was the merger with Push Pay. I had a negative impression of Push Pay when we were looking at mobile app solutions. CCB did not offer a fully-integrated solution. Also, some of their features were cumbersome to use (process queues & reporting). They promised a lot but were slow to roll-out improvements.

Review Source

JA

Jonathan A.  
Tech Director  
Religious Institutions  
Used the software for: 2+ years

### "The best option for church database management"

October 11, 2022

5.0

Since we switched to entirely managing our church database through Planning Center, we have much better buy in for online sign ups and registrations and all our data is linked and much more accurate and up to date. Young and old learn how to use it quickly.

Pros

Professionally developed platform with advanced features that are also well thought out and user friendly for both back end and front end users. They are regularly adding features and developing their host of apps.

Cons

Some of their products are more basic, but they focus on where it counts.

Reason for choosing Planning Center

They were the only product that had solutions for what we needed.

Switched from

[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/)

We had too many separate tools and databases (email lists, form registrations, Services, website, App, etc.)

Review Source

TS

Taylor S.  
Students Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Planning Center is the Gold Standard for Church Management Software"

April 24, 2025

5.0

Overall, I whole-heartedly recommend PCO. Once you learn the software, it is easy to use. Their support is quick to respond to any bugs I've encountered.

Pros

Planning Center offers a great one-stop shop Church Management Software with great features for Members Database, Events Management, and Calendaring.

Cons

Planning Center has a lot of features, so it can come with a steep learning curve for those who haven't used it before.

Review Source

BA

Billy A.  
Associate Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Always a good go to for church management!"

July 24, 2025

5.0

Pros

Planning Center is a great church management software tool that is very user friendly, great for varying size congregations, and offers wonderful customer support.

Cons

Planning Center can at times be limited in its functionality but on the good side has ways of working around to accomplish what you need (or at least think you need).

Review Source

HK

Harrison K.  
Communications Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The only option for scheduling Worship Services"

January 27, 2025

4.0

Having used Planning Center extensively as a volunteer and an administrator, I am very impressed with it. I wouldn't consider using any other software.

Pros

The extent of features when it comes to organizing and scheduling teams is fantastic. I find it very helpful that Planning Center tells me how long it has been since a particular volunteer has been scheduled, regardless of what role they were serving. Additionally, the level of functionality on the side of the volunteer is great. They can add blackout dates and respond to serving requests directly within an email.

Cons

At times, the menus can be a little clunky, and I find myself having to hunt for specific features. Planning Center's help section is fairly comprehensive though, so this usually fixes the issue for me.

Review Source

Response from Planning Center

January 31, 2025

Harrison, thank you so much for this great review! Always feel free to reach out to our team at support@planningcenter.com if you have questions about specific features you cannot find. We're glad to help.

AC

Andy C.  
Minister of Recreation  
Religious Institutions  
Used the software for: 2+ years

### "Great product that we use for lots!"

January 30, 2025

5.0

Pros

It is very easy to use and functional for all of the needs we have.

Cons

There really isn't anything that I like the least about it.

Switched from

[Arena](https://www.capterra.com/p/186809/Arena/)

Just needed updated features and usability.

Review Source

Response from Planning Center

January 31, 2025

Andy, thanks for the great review. We're always glad to hear why people appreciate what we provide!

CB

Cooper B.  
Director of Media Ministries  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great tool, but expensive"

February 3, 2025

4.0

I think planning center is an excellent tool for church's like ours that need better communication, but the price just makes me wonder if we should continue paying for it.

Pros

It makes communicating with my volunteers so much easier.

Cons

The price is too much for what it offers in my opinion.

Review Source

Kaylee R.  
Worship leader  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very useful for all Departments!"

June 5, 2023

5.0

Pros

The design, the backend ease of accessibility, the layout. The ease of use for both users and administrators, the amount of features that could be used each week, and also the ability to store files and songs into it.

Cons

It was a bit pricey, and also the financial organizing side wasn't ideal. When it came to service flow layout, it seemed a bit awkward looking, like the agenda needed to be updated to streamline and match the rest of the platform.

Reason for choosing Planning Center

It is so common, especially in church groups, so it just made organization easier for everyone involved. We were able to easily get everyone on the same page with multiple teams. And even if someone volunteered in 2 or more roles, they were able to see their schedule and access materials easily.

Review Source

Timothy H.  
Lead Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Our Virtual Assistant"

July 18, 2019

5.0

Our team has come to a place of embracing this product and using it well for planning worship events. Early on, it was a bit of a learning curve. Having been use to software having phone support with programs. Over all, this product has become a virtual part of our team. We like the ability to update it on the fly, even in the middle of an event. We have also used the "groups" portion of the app, but not a lot. Our next adventure with this product is to be implementing the "check-in" portion of the app. The PlanningCenter portion is great for setting up teams to serve and for bringing our sheet music library into the 'plan.'

Pros

This app/program has become a great aid in planning worship services and events for our Sunday Services and other events. It helps us get all of our information into one spot. Secondly, in planning our worship services and other events, it has become a template that leads us to our 'finished product,' a well planned and detailed event.

Cons

All support is done through tutorials and through email contacts. There is no phone support, at least that I have found.

Reason for choosing Planning Center

We were originally using a pen and paper listing or a typed list that was purely based on talking it out and writing it down. The problem before was that we would often miss out on key items. With PlanningCenter, we are often primed by the template on activities to include or people needed to serve in roles for that portion of the plan. PlanningCenter is constantly updating their product and tutorials.

Review Source

Response from Planning Center

July 23, 2019

Hey Timothy, thanks so much for your feedback and sharing how the software helps your Team get to the finished product for your events. As for phone support, you are able to schedule a call via the (?) on the top right of the app you have questions in. While email support is the fastest most efficient way to receive support. You can still schedule a call via the (?) via the "open a ticket" modal. Hope you have a blessed one!

JR

Justin R.  
Church Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center - Great Value, Product and Service!"

May 24, 2022

5.0

Planning Center makes life in a busy church manageable! It gives me the confidence that things aren't getting overlooked and that our members can have an enjoyable experience every time the doors are open! If I were asked to cut the budget, this would be one product I'd fight for.

Pros

Planning Center is your one-stop shop for all things related to managing a growing and thriving church! I don't even want to begin thinking about how we would manage membership, service planning, small groups, communications, and everything else that goes into running a church without this software. It is definitely worth every penny!

Cons

There isn't really anything I don't like about Planning Center. If I had to choose one pain point it would be that there are so many features within each module that its difficult to understand all the ways they interacts. I'm constantly learning new things and how this product can make our job easier in many ways!

Review Source

Response from Planning Center

July 13, 2022

Hi Justin, Thanks for your kind words! You mentioned having a bit of trouble understanding all of the features we offer and how it's a lot to learn. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! Thanks!

SL

Sean L.  
Executive Director  
Religious Institutions  
Used the software for: 2+ years

### "A great and versatile solution for churches and non-profits"

January 27, 2023

5.0

People management, scheduling, donation management all became greatly simplified through Planning Center. This is a solid all-around product.

Pros

One of the best features of Planning Center is the ala carte ease of use. Choose the products and the level you need and that's all you pay for. Great functionality, data management, and giving options are included and ready for use with minimal set up.

Cons

There are some 'Planning Center' focused features that are difficult to personalize; web-based giving pages and the app, that could allow for more organizational personalization. However, the value for the money is overall present.

Reason for choosing Planning Center

Price, Ala-carte functionality, and actually used Planning Center in conjunction with Tithely (for mobile app and additional giving options)

Review Source

Response from Planning Center

January 31, 2023

Hi Sean, thank you for your kind words. You mentioned having a bit of trouble with web-based Giving. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen. Send us a message and our team will jump in to help!

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 2+ years

### "Excellent church planning software "

May 23, 2022

5.0

Pros

I love all the databases and features available. Its great at capturing duplicates, setting workflows and generating reports.

Cons

Only drawback is the separate module apps, but it makes total sense why it's setup that way because it allows for optional enrollment and cost savings so you only pay for what you need.

Review Source

Response from Planning Center

July 13, 2022

Hi there! Thanks for your kind words! You mentioned concerns or questions regarding pricing and our separate products. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! Thanks!

CM

Candice M.  
Volunteer  
Religious Institutions  
Used the software for: 1-2 years

### "Check it out! It's worth the try!"

December 12, 2022

4.0

Overall my experience has been very positive, as I continue to use Planning Center and get more familiar with the features - I like it even more.

Pros

The ease in scheduling volunteers and sending reminders through Planning Center. Additionally, the email notifications for volunteers and ease for them sending accept/deny instantly keeps things on track.

Cons

The difficulty using the mobile app has proven challenging. Not being able to sign in and schedule volunteers, and not being able to accept/decline a service time when scheduled through the mobile app can be very frustrating. I don't always have time to pull out a laptop to manage my scheduling. Many times, I have to schedule for my church activities while at sporting activities for my 3 children.

Review Source

Response from Planning Center

December 20, 2022

Hi Candice! Thank you for your kind words. It sounds like you are not able to log in. We can help you with that! Send an email to support@planningcenter.com and let us know you are having login issues. Our Support Team will help smooth this process out for you. We look forward to hearing from you!

LD

Lynda D.  
copyeditor  
Publishing  
Used the software for: 2+ years

### "The Gold Standard for Church Service and Event Planning"

October 17, 2023

5.0

Overall, I love PCO and all it can do. We have never even looked at another program for our needs, despite other companies trying to tell us they're "just as good as" for our church.

Pros

The ease of use, the actual helpfulness of the help areas, and the flexibility are my favorite things about Planning Center. There's no sharp learning curve.

Cons

The only feature I can think of that drives me crazy is that once a SongSelect chart imports itself (even if the user didn't mean to), it's almost impossible to delete. We prefer PraiseCharts, but the SongSelect charts are there to stay, no matter how we try to delete them.

Review Source

Response from Planning Center

October 17, 2023

Thanks for your kind words! You mentioned having a bit of trouble with SongSelect and deleting the imports. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen. Send us a message and our team will jump in to see what is possible. Thank you!

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