# Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Planning Center the right Church Management solution for you? Explore 1138 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76708/Planning-Center/reviews --- Planning Center 4.7 (1138) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Planning Center Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews Comprehensive volunteer coordination platform 96% positive reviews out of 449 Most reviewers describe church volunteer management as highly effective for scheduling, tracking, and communicating with volunteers across multiple teams and services, preventing double-booking and streamlining church operations. Robert B Pastor, 2 - 10 employees. "Service planning, giving, small groups, registrations, church calendar, church app, people, child check in... all working together, amazing!" Frequent bugs and inconsistencies 57% negative reviews out of 127 Most reviewers report recurring bugs, slow file loading, occasional crashes, and inconsistent experiences across modules and devices. Streamlined worship team organization 95% positive reviews out of 130 Most reviewers find worship team management simplifies scheduling, song sharing, and communication, enabling efficient rehearsal planning and keeping all team members informed for each service. Andy H Associate Pastor of Worship, 11 - 50 employees. "Planning Center is the most robust, powerful, intuitive, and helpful way to plan worship services, organize team members, and communicate across ministries in our church." Limited mobile app functionality 46% negative reviews out of 90 Some users report mobile access lacks key features, is less intuitive, and experiences occasional glitches compared to the desktop version. Integrated ministry management tools 95% positive reviews out of 59 Most reviewers indicate ministry management unifies communication, scheduling, and event planning, reducing administrative workload and supporting collaboration across diverse church ministries. Lauren F President and Director, 1 employee. "There are so many features you can customize for your own ministry situation." Challenging software navigation 62% negative reviews out of 52 Most reviewers describe navigation as confusing, with clunky menus and difficulty locating features, especially for new users. Harrison K Communications Director, 2 - 10 employees. "At times, the menus can be a little clunky, and I find myself having to hunt for specific features." ## Showing most helpful reviews Showing 1-25 of 1138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amber M. Owner Design Used the software for: 1-2 years ### "The GOAT of Church Management Software!" March 6, 2026 5.0 is a highly effective tool for church management. It is easy enough that attendees can use it, while also being complex enough that the administrative team can do many things with it. Pros is the GOAT of all church administration software. There is a reason nearly every church or ministry uses them, and it's because it's highly functional, has many useful add-ons, and keeps things organized. On another note, the customer service team has always been helpful and kind in my experience. That goes a long way when you're stuck on a problem! Cons Would love to see more forward-thinking design. It is hard to find where you're scheduled to serve in the Church Center app/website. That design could be more effective, as well, having a calendar showing or something. I'd like to see my confirmed dates more prominently displayed. Review Source PG Paula G. Admin Religious Institutions Used the software for: 2+ years ### "Highly Recommend Planning Center" May 14, 2026 5.0 Overall, my experience with has been very positive! It allows me to complete administrative tasks in a timely, organized way, allowing me to be most effective. When I've encountered issues, they respond quickly and thoroughly. Pros has a very user-friendly interface. It integrates well with other programs (i.e. MailChimp), which enables users to be more effective in administrative tasks. There are several modules in Planning Center, which allows users to pick and choose what they desire to utilize the program for, including donations, emails, CRM database + member management, scheduling events (including volunteer schedule/event timeline and room/resource requests), and event registration for attendees. They have great customer support, providing timely answers to specific questions, as well as a database of videos and articles on specific topics. There is even an app for the admin-side of the program, as well as an app for the customer-side (event signup, etc.). It's primarily designed for churches, although I'm sure other non-profits could utilize it as well. When a user understands the options available, it can be a powerful program in comparison to the monthly cost. When compared with other programs, Planning Center seems to have great value for the cost, with the abilities it includes. It's also great because users can customize which level they want for each module of Planning Center, giving a greater ability to cut back on potential product costs. Cons Sometimes specific features aren't available that I would like. They are open to feedback for future updates, but don't always incorporate feedback. For instance, I've asked about including a "signature" feature on their forms (for parental consent, for example), but the still haven't updated for this feature. Also, while the cost is not unreasonable, each module only has specific levels available for each cost. Moving from the each level seems to have a large increase in capacity (i.e. number of attendees allowed) and somewhat high jump in cost. For instance, the Registration Module allows for 150 registrants at $69/month, but then jumps to 400 registrants at $115/month. It would be helpful to have more options in-between 150 and 400. Switched from [ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/)[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Previous products were outdated, not user friendly, and segmented. integrated across ministries and the abilities were much more user friendly and powerful. Review Source sS sandra S. Administrative Assist. and Database Admin Religious Institutions Used the software for: 2+ years ### "rating of PC" January 9, 2025 3.0 overall it has been good. No major issues Pros the wireless printing of the name tags/mobile check in Cons probably tech support. hard to get answer rt away Alternatives considered [Realm](https://www.capterra.com/p/146265/Realm/) Reason for choosing Planning Center we use both. we kept PC for the kids check in bc of the ease Switched from [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) uh servant keeper! lol so out of date..... Review Source Response from Planning Center January 13, 2025 Hi Sandra! Thank you for your kind review. We are glad you are enjoying our Check-Ins feature. Regarding support, we do our best to reply via email within one business hour, although it can look slightly different on holidays and weekends. We would love to learn more and get your feedback on your most recent tech support experience. If possible, send us a message here - support@planningcenter.com. We look forward to hearing back from you! AH Andy H. Associate Pastor of Worship Religious Institutions Used the software for: 2+ years ### "This is the worship planning software you are looking for." February 25, 2026 5.0 I have been a faithful customer since 2011. Several companies have tried to duplicate what does, and no one can come close in my opinion. Design is top notch, customer service is responsive, and the features are so very helpful to me. This software is the lifeblood behind the administrative tasks in the ministry I oversee. Pros is the most robust, powerful, intuitive, and helpful way to plan worship services, organize team members, and communicate across ministries in our church. I love how the team is always innovating and listening to customers! Cons There is honestly not much to dislike! Of course, we all wish everything was cheaper. There may be a few UI things that could improve on their apps, but for the most part, this is some of the best software I engage with daily. Review Source DD Duane D. Pastor Religious Institutions Used the software for: 2+ years ### "Excellent Church Software" September 18, 2025 5.0 A wonderful cloud-based software that accurately keeps all records of our church membership. Our staff love it and use it regularly at church or on the go! Pros is a great resource for our church. It is easy to use, has many great features, and is cloud based meaning it can be used anywhere. The apps that accompany it are just as intuitive and user friendly! Cons sometimes doesn’t recognize a name or email and will create a new profile. We’ve had several duplicates - some are easy fixes and others are more complicated if they are using the giving feature. Switched from [Shepherd's Staff](https://www.capterra.com/p/10027639/Shepherds-Staff/) The other software just wasn’t doing all we needed it to do Review Source Response from Planning Center September 30, 2025 Hi Duane! Thank you for your kind words! You mentioned having a bit of trouble with logs in and duplicate profiles. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Please send us a message and our team will jump in to help! SG Steven G. Pastor Religious Institutions Used the software for: 2+ years ### "The Best All In One Church Software " June 19, 2025 5.0 We love it and use it for our service planning, church database, forms, giving, app, communication, sign-ups, and registrations. Pros The user interfaces for all of their apps are intuitive, and it makes managing and communicating with our members quick and easy. Cons There are certain tasks in the services app that feel a little redundant, but fortunately, they have videos that walk you through them. Alternatives considered [ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/) Reason for choosing Planning Center Ease of use and scalability. All the different apps and features are easily scaled up. Switched from [Pushpay](https://www.capterra.com/p/142580/Pushpay/) Ease of use and great scalability options. Review Source HM Hannah M. Creative arts coordinator Religious Institutions Used the software for: 2+ years ### "The one-stop shop for church data management" May 15, 2025 4.0 I am very glad they decided to expand beyond programming management. The interface is very user-friendly (unlike almost any other data management for churches). It integrates with messaging apps and giving platforms as well Pros I appreciate the wholistic nature of ’s capabilities. It is a church data management software that does it all Cons There are times when it feels like it’s doing too much, like it can’t keep up with the demands of certain capabilities. Through the many functions, programs and people are my most used, but I have access to all of its functions. Calendar is helpful but can get very jumbled when dealing with a large church and all of the events we have Switched from [ACS](https://www.capterra.com/p/2668/ACS/) ACS was very outdated and retrieving any data for any useful purpose was very difficult Review Source KA Kylee A. Communications Director Religious Institutions Used the software for: 2+ years ### "A GREAT resource for small-medium sizes Churches" August 3, 2025 5.0 Overall it’s a helpful tool for our church with a lot of great features. It’s much more user friendly than other software’s we’ve tried. The database includes more profiles than we would like. Pros I like how many features it has to be fully customizable for your church’s needs. Every staff members can find it helpful in their area of ministry. Cons It is difficult to keep the people database under control due to the automatic creation of profiles anytime anyone downloads the app, fills out a form, registers for an event, etc. Switched from [Pushpay](https://www.capterra.com/p/142580/Pushpay/) We switched from CCB (church community builder) to because it’s more user friendly and provides more features Review Source TS Travis S. Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "All in One Place and it Works" June 9, 2025 4.0 Overall, I love working with the system, and anytime I have questions, I receive relevant and clear answers very quickly. Pros I like that we can have all event registrations, giving, and people database management in the same place. Cons For what I do, learning the best way to pull reports (Lists) was a little tricky. To overcome this and other challenges when we made the full transition to PCO, we worked with a paid professional team to transfer and set us up. Switched from [ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[ShelbyNext Financials](https://www.capterra.com/p/224954/ShelbyNext-Financials/) Our version of Shelby was out of date and we needed a more flexible solution that would also work with our volunteer team management. Review Source JB Jami B. Guest Experience Religious Institutions Used the software for: 1-2 years ### "The switch was worth it" July 22, 2025 5.0 Their online university has helped our whole team stay informed and well educated about the capabilities and usefulness of these tools Pros We switched to from a similar product because of the intuitive ease of use and the availability of constant support. We appreciate the value to help our church manage everything well. Cons There is one tiny feature that I can't edit (all forms require an email address) and that is the only, admittedly very tiny, thing. Other than that our experience is stellar. Switched from [ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Frustration with the previous product and countless glowing reviews and recommendations for Review Source NO Nathaniel O. Senior Pastor Religious Institutions Used the software for: 6-12 months ### "Great platform for church management " March 7, 2025 4.0 Overall it has been pretty good. Wish the cost was a little lower. Pros The name tags that we use for church each week when people check in makes it easier to greet and get to know others. Cons The cost is a little high. And the worship planning platform is really confusing and cumbersome. Integration with constant contact would be great! Alternatives considered [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing Planning Center Came recommended by colleagues compared to these others. Servant keeper was more expensive. Review Source MK Mike K. Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Great product at a great price with incredible customer service. " July 29, 2024 5.0 We wish we would’ve switched sooner. The cost Is cheaper than our previous database and the quality is greater. It’s very user-friendly and intuitive. Pros is always adapting and changing to needs of the client. They take input very well and help problem solve when needed. Their customer service is incredible. Cons There really isn’t anything that I or any of my colleagues dislike about . Typically if there’s an issue, it’s easily resolved by a call to customer service. Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Poor and nonexistent customer service with previous database. Lack of updates. Cost was cheaper for a better product. Review Source Response from Planning Center August 2, 2024 Thank you for the kind words! If you come across any questions while you're using Planning Center, our support team is happy to help! LP Luke P. Ministry and Marketing Coordinator Religious Institutions Used the software for: 1-2 years ### "Exactly what we needed to take our organization to the next level" February 12, 2020 5.0 has been a dream for our church. Before we made the move we had a different system for everything and none of them talked to each other in any way. We were scheduling 200+ volunteers 8 weeks out in an Excel spreadsheet. Our previous database software did almost nothing useful and we avoided even using it. Now with Planning Center we're more organized, automated, and streamlined than ever. I know we're not yet using it to it's full potential, there's so much more we can do still and we're excited to see how Planning Center will continue to change, grow, and get better. Pros apps more than make up for their cost by the time, headache, and agony they save us. They are well designed and regularly adding new features. Planning Center listens to user feedback and is very friendly. They want to see churches empowered and so they listen to users for direction as they're implementing new features. Their help docs are great. The apps themselves are powerful. They may not always do what you want in the way you want it, but there's always a way to get it done. The integrations – Lists, Automations, Workflows, Forms – transform People from a database app into a powerhouse of tracking and automation. Cons Some more complicated tasks are not alway simple for PC novices to figure out; they do require some problem solving and hoop-jumping at times but it's still better than going without. Better training docs for getting users or volunteers up to speed for the first time are currently missing. I find myself having to create these based on existing help docs and my own material. Alternatives considered [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Reason for choosing Planning Center FellowshipOne is owned by Ministry Brands, which if I'm not mistaken is a for profit company that has been buying up church software companies. While there's nothing inherently wrong with that, we were much more comfortable with and their model. We quickly got to know the people and their heart to help churches. Switched from [Elexio Community](https://www.capterra.com/p/117170/Elexio-Database/) Elexio was terrible to work with and was basically useless in comparison. No one wanted to use it. It was clunky and only did a couple of the things we now do with . Elexio also had cost us as much or more than we now pay for Planning Center while providing a fraction of the value. Review Source HR Hunter R. Media Director Religious Institutions Used the software for: 2+ years ### "My favorite ChMS" May 4, 2021 5.0 has helped our church get back to focusing on people. We used to focus on managing people and administrative tasks, but with the ease of use Planning Center offers, it's allowed us to get back to the people on a more personal level. Pros has many apps, all centered around a common database that serves as the backbone for the entire ecosystem. All the apps reference People, the database app, to add users and administrators to each app. Apps include: Groups: Create and manage small groups. Services: Create service line-ups, worship setlists, and manage volunteers for every team your church has all from one platform, so nobody can ever be double booked. Registrations: Create and accept registrations for events, whether registration is free or you have to pay to register. Calendar: Manage events on a calendar, and have a place for end users to add events and reserve rooms. Giving: Online giving with an available add-on to your website, and text-to-give features. Check-Ins: Check in kids and print tags for them, and even create tags for volunteers and special events. Publishing: Edit and manage content for Church Center, and link sermons to your YouTube archives. Church Center: A free app for your church, available for mobile and browser use. Enables mobile giving and allows church members to access the membership-facing side of Planning Center. Cons There's so much flexibility with this ChMS that it's hard to know where to start. It's like trying to write a book, and you're staring at a blank page. You know you have something good to write, something worthwhile to say, but you don't know where to start because of the endless possibilities of starting an amazing new journey. Reason for choosing Planning Center There was no other option for us. was too easy and flexible. Just an amazing software all the way around. Switched from [KidCheck](https://www.capterra.com/p/84428/KidCheck/) There was no organization to our church management before. Now there is. It's really as simple as that. And I don't mean the church staff was disorganized, I mean there was no management to our events and groups. And there was certainly no automation. Now we're getting there. Review Source Response from Planning Center May 6, 2021 Hi, Hunter! Thank you for your kind words. So glad to hear you're enjoying Planning Center! JV Jennifer V. Office Admin Religious Institutions Used the software for: 2+ years ### "Planning Center is an all in one software that makes management easier." March 21, 2022 5.0 is easy to learn and manage. It has helped our church navigate managing over 200 members. This includes using online giving, member database, scheduling, music, emailing members, managing attendance to events and conducting background checks. Planning Center certainly has made our life easier in the office! Pros I like how it is versatile and allows us to plug in other services that help us navigate our business efficiently. Cons I wish we could have access to a live person quickly if assistance with the program is needed. Alternatives considered [Church Windows](https://www.capterra.com/p/2670/Church-Windows-Software/) Reason for choosing Planning Center They had more to offer for a great price. Switched from [Churchteams](https://www.capterra.com/p/103773/Churchteams/) had more options to use and they were more cost effective. Review Source Response from Planning Center July 14, 2022 Hi Jennifer, Thanks for your kind words! You mentioned wishing you could have access to a live person. We are here in the wings ready to support you. You may be surprised how quickly we respond! Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help! Thanks! EA Edwin A. Pastor Religious Institutions Used the software for: 2+ years ### "Planning Center.. Leaps above Fellowship One.. Still wishing we went with CCB." January 10, 2023 5.0 It's been really good! The reporting and volunteer management options have really helped us a ton. Pros The Services product is incredible. We could not imagine better.. after getting it setup that is. The reporting you can do is incredible. Cons The giving isn't great and the integrations leave something to be desired. We really wish they would build an actual robust email software so we could stop paying squarespace for this. Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) F1 really became limiting in a lot of factors. Review Source Response from Planning Center January 11, 2023 Hi Edwin! Thanks for a solid 5 stars in every category - that's super kind of you! We're also so glad that you're enjoying the Services product. That said, we do want to help with any questions you have about Giving or about Emailing through People/using Mailchimp. You can reach our support team at support@planningcenter.com or by using the "?" in the top right corner of any page where you're logged in. We'd love to hear from you and see how we can help further! Thank you again! TS Taylor S. Students Director Non-Profit Organization Management Used the software for: 2+ years ### "Planning Center is the Gold Standard for Church Management Software" April 24, 2025 5.0 Overall, I whole-heartedly recommend PCO. Once you learn the software, it is easy to use. Their support is quick to respond to any bugs I've encountered. Pros offers a great one-stop shop Church Management Software with great features for Members Database, Events Management, and Calendaring. Cons has a lot of features, so it can come with a steep learning curve for those who haven't used it before. Review Source MC Marcy C. Executive Communications Assistant Religious Institutions Used the software for: 2+ years ### "Highly Recommend" April 10, 2025 5.0 has been a wonderful tool for our ministry. Pros helps us keep our teams and services organized Cons It can be difficult to jump back and forth between the different modules. Review Source Response from Planning Center April 14, 2025 Thank you for the kind review, Marcy! We appreciate the feedback regarding the product switcher. If you'd like to reach out to our support team at support@planningcenter.com, we'd be glad to help review this issue with you. NJ Natalie J. Business Relations Executive Food & Beverages Used the software for: 2+ years ### "Use it weekly for church" May 24, 2025 5.0 Pros It's user friendly, all volunteers are able to learn and use. Easy to schedule. I love the app, super mobile friendly. Cons It does seem to glitch a lot, I have to refresh. Some limitations when scheduling - would like some more customization when scheduling. Review Source VR Verified Reviewer Volunteer Administrator Religious Institutions Used the software for: Less than 6 months ### "Simple and intuitive" October 14, 2024 5.0 I am mainly an administrator for the People module and an end user as a group leader. Pros I have worked with a church management system that was very complex, so it's been nice to work with something more intuitive and simple for the staff to use. Cons It appears an integration with our donation platform is not available, so we may have to switch providers. Review Source Response from Planning Center October 21, 2024 Thank you for taking the time to leave a review! We appreciate your feedback! Our Support Team would love to provide more information about Giving integrations to see if there's another option for you. You can connect with the team at support@planningcenter.com. Kaylee R. Worship leader Non-Profit Organization Management Used the software for: 1-2 years ### "Very useful for all Departments!" June 5, 2023 5.0 Pros The design, the backend ease of accessibility, the layout. The ease of use for both users and administrators, the amount of features that could be used each week, and also the ability to store files and songs into it. Cons It was a bit pricey, and also the financial organizing side wasn't ideal. When it came to service flow layout, it seemed a bit awkward looking, like the agenda needed to be updated to streamline and match the rest of the platform. Reason for choosing Planning Center It is so common, especially in church groups, so it just made organization easier for everyone involved. We were able to easily get everyone on the same page with multiple teams. And even if someone volunteered in 2 or more roles, they were able to see their schedule and access materials easily. Review Source Timothy H. Lead Pastor Religious Institutions Used the software for: 2+ years ### "Our Virtual Assistant" July 18, 2019 5.0 Our team has come to a place of embracing this product and using it well for planning worship events. Early on, it was a bit of a learning curve. Having been use to software having phone support with programs. Over all, this product has become a virtual part of our team. We like the ability to update it on the fly, even in the middle of an event. We have also used the "groups" portion of the app, but not a lot. Our next adventure with this product is to be implementing the "check-in" portion of the app. The PlanningCenter portion is great for setting up teams to serve and for bringing our sheet music library into the 'plan.' Pros This app/program has become a great aid in planning worship services and events for our Sunday Services and other events. It helps us get all of our information into one spot. Secondly, in planning our worship services and other events, it has become a template that leads us to our 'finished product,' a well planned and detailed event. Cons All support is done through tutorials and through email contacts. There is no phone support, at least that I have found. Reason for choosing Planning Center We were originally using a pen and paper listing or a typed list that was purely based on talking it out and writing it down. The problem before was that we would often miss out on key items. With PlanningCenter, we are often primed by the template on activities to include or people needed to serve in roles for that portion of the plan. PlanningCenter is constantly updating their product and tutorials. Review Source Response from Planning Center July 23, 2019 Hey Timothy, thanks so much for your feedback and sharing how the software helps your Team get to the finished product for your events. As for phone support, you are able to schedule a call via the (?) on the top right of the app you have questions in. While email support is the fastest most efficient way to receive support. You can still schedule a call via the (?) via the "open a ticket" modal. Hope you have a blessed one! NL Nicholas L. Finance Director & Dinner Groups Director Religious Institutions Used the software for: 2+ years ### "It's core programs are stellar" February 22, 2018 4.0 All in one stop shop for Church Database Management Pros is a great all in one suite for a church database. Their customer support is really good. They will respond to your email within an hour. They've had a slack channel that is also helpful for you to learn from others how they are using the software. The majority of their products are great. People, Services, Check-In are best in class in my opinion. Resources and Registrations are good they get the job done. One of Planning Centers best features is that they are constantly making quality improvements. Their updates keep them at the top of the ChMS game. I've witnessed others get the lead and they play it safe or drop the ball. Or they just built such a large product that its too big to update. People -Easy to import and export (this is a must feature in my opinion for any database) -Customizable (again another dealbreaker for me if a database doesnt have that) -F R E E Service - The best volunteer management software in any industry Check-In -Simple to use and straightforward -Beautiful UI Cons Groups and Giving are what I like least about . We had to move on from PC Giving because after 2 years of using it they never added the ability to mass import donations or work with outside vendors. I would have loved to have been able to integrate PushPay with Planning Center. It would have saved us H O U R S. I would have loved to have our members see their entire history of giving. Unfortunately, the only way to do that is to manually re-enter every gift. That would take months to complete and we are only 10 years old as a church! Reporting could be much improved too. You can really only search by one category at a time. So if you want to look at everyone who has given to a certain fund by check you'd have to export the info to get that. Groups is still in beta in my opinion and have been since they launched in June of 2016. It's not complete or usable in my opinion. All it does is take attendance. Our groups are more than just taking attendance. Every group's system has a span of care (coaching structure) but groups don't have anything to assist you with that. It also doesn't receive many updates. The team that works on giving also works on groups so giving naturally gets all the priority. Finally, one thing that scares me about Planning Center is that some of the staff can be really arrogant. I don't know if it's because of how many users they have and managing all the requests but they don't listen well enough. Review Source Response from Planning Center February 28, 2018 Hi Nicholas, Thanks for your review. We've had a lot of changes to our teams in the past two months, and the Giving/Groups team has been split in to two separate teams to help advance both of those products faster. It still might be awhile before Giving has a way to bulk-import payments, but adding the ability to track external payments in September was a step in that direction. It's definitely concerning that you feel our staff is arrogant, so if you would like to contact me directly about experiences that contributed to this feeling, I'll gladly look into it with you. Reagan Helms Support Team Lead Planning.center NT Nathaniel T. Associate Pastor Religious Institutions Used the software for: 2+ years ### "Industry Standard for a reason" March 29, 2024 5.0 is great, don't get me wrong. If your church has the funds to invest in Planning Center, or if you are already using their other software, it is likely the best solution out there for you. HOWEVER, (and that is a big however) if your church has a ChMS that already offers worship planning, it is likely just fine! I am with a different church now, and we just switched to Pushpay. Their worship planning is very simple and offers SongSelect integration. If you are a small to medium-sized church, looking for worship planning software, I would HIGHLY encourage you to make sure you do not already have access to this in your ChMS, and if you do not, consider switching to a solution like Pushpay where it is integrated. I know ShelbySystems offers this too. But if your budget and situation allows you will be thrilled with the functionality and user interface you find in Planning Center. It is simple enough for volunteers to use and the optional Music Stand app is great for getting music into the hands of your musicians early in the week, and allowing them to have their music on their phone or more preferably iPad/tablet. But if your current system offers an alternative, it is probably not worth the extra to have Planning Center as well. Pros The simplicity to plan services and schedule volunteers help make it the best! Cons is the leader in worship planning software and they know it! Planning center is expensive an may not be worth it for your church. Especially if you have another ChMS that already offers worship planning. Review Source CK Crystal K. Finance Manager Non-Profit Organization Management Used the software for: 2+ years ### "Planning Center is the CMS you need! " April 22, 2022 5.0 5 stars. I recommend it to everyone that is in my same field. ! Pros I love that it integrates with Stripe for giving and to the church center app so we are able to host all of our events that way. It's seamless to use, easy to navigate, and has great reliability. Cons I would love it if via their giving portion, they also allowed selling. For instance, our church has a bookshelf and we sell Bibles, etc but only accepts donations and registrations, not payments for things we sell. Alternatives considered [Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/) Reason for choosing Planning Center Our Senior Pastor was familiar with it. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.