---
title: "Planning Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Planning Center the right Church Management solution for you? Explore 1138 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/76708/Planning-Center/reviews/"
page_type: "reviews"
language: "en"
---

Planning Center

4.7 (1138)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Planning Center

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

PG

Paula G

AdminReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“It allows me to complete administrative tasks in a timely, organized way, allowing me to be most effective. When I've encountered issues, they respond quickly and thoroughly.“

May 14, 2026

JB

Jami B

Guest ExperienceReligious Institutions, 11 - 50 employeesUsed the software for: 1-2 years.

“There is one tiny feature that I can't edit (all forms require an email address) and that is the only, admittedly very tiny, thing.“

July 22, 2025

PG

Paula G

AdminReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“It's also great because users can customize which level they want for each module of Planning Center, giving a greater ability to cut back on potential product costs.“

May 14, 2026

AN

Alicia N

TeacherEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Probably how inconsistent song edits can be. If I want to change a key of a song, it is sometimes more of a hassle to even try.“

August 3, 2025

AH

Andy H

Associate Pastor of WorshipReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years.

“Planning Center is the most robust, powerful, intuitive, and helpful way to plan worship services, organize team members, and communicate across ministries in our church.“

February 25, 2026

Victoria W

Volunteer AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“It appears an integration with our donation platform is not available, so we may have to switch providers.“

October 14, 2024

SG

Steven G

PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years.

“We love it and use it for our service planning, church database, forms, giving, app, communication, sign-ups, and registrations.“

June 19, 2025

Sheyan J

Associate PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“This is normally not a problem, but for a setup and take down church, it proves to be difficult as the new workflow needs to be figured out day off.“

January 16, 2025

## Showing most helpful reviews

Showing 1-25 of 1138 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Amber M.  
Owner  
Design  
Used the software for: 1-2 years

### "The GOAT of Church Management Software!"

March 6, 2026

5.0

Planning Center is a highly effective tool for church management. It is easy enough that attendees can use it, while also being complex enough that the administrative team can do many things with it.

Pros

Planning Center is the GOAT of all church administration software. There is a reason nearly every church or ministry uses them, and it's because it's highly functional, has many useful add-ons, and keeps things organized. On another note, the customer service team has always been helpful and kind in my experience. That goes a long way when you're stuck on a problem!

Cons

Would love to see more forward-thinking design. It is hard to find where you're scheduled to serve in the Church Center app/website. That design could be more effective, as well, having a calendar showing or something. I'd like to see my confirmed dates more prominently displayed.

Review Source

PG

Paula G.  
Admin  
Religious Institutions  
Used the software for: 2+ years

### "Highly Recommend Planning Center"

May 14, 2026

5.0

Overall, my experience with Planning Center has been very positive! It allows me to complete administrative tasks in a timely, organized way, allowing me to be most effective. When I've encountered issues, they respond quickly and thoroughly.

Pros

Planning Center has a very user-friendly interface. It integrates well with other programs (i.e. MailChimp), which enables users to be more effective in administrative tasks. There are several modules in Planning Center, which allows users to pick and choose what they desire to utilize the program for, including donations, emails, CRM database + member management, scheduling events (including volunteer schedule/event timeline and room/resource requests), and event registration for attendees. They have great customer support, providing timely answers to specific questions, as well as a database of videos and articles on specific topics. There is even an app for the admin-side of the program, as well as an app for the customer-side (event signup, etc.). It's primarily designed for churches, although I'm sure other non-profits could utilize it as well. When a user understands the options available, it can be a powerful program in comparison to the monthly cost. When compared with other programs, Planning Center seems to have great value for the cost, with the abilities it includes. It's also great because users can customize which level they want for each module of Planning Center, giving a greater ability to cut back on potential product costs.

Cons

Sometimes specific features aren't available that I would like. They are open to feedback for future updates, but don't always incorporate feedback. For instance, I've asked about including a "signature" feature on their forms (for parental consent, for example), but the still haven't updated for this feature. Also, while the cost is not unreasonable, each module only has specific levels available for each cost. Moving from the each level seems to have a large increase in capacity (i.e. number of attendees allowed) and somewhat high jump in cost. For instance, the Registration Module allows for 150 registrants at $69/month, but then jumps to 400 registrants at $115/month. It would be helpful to have more options in-between 150 and 400.

Switched from

[ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/)[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)

Previous products were outdated, not user friendly, and segmented. Planning Center integrated across ministries and the abilities were much more user friendly and powerful.

Review Source

sS

sandra S.  
Administrative Assist. and Database Admin  
Religious Institutions  
Used the software for: 2+ years

### "rating of PC"

January 9, 2025

3.0

overall it has been good. No major issues

Pros

the wireless printing of the name tags/mobile check in

Cons

probably tech support. hard to get answer rt away

Alternatives considered

[Realm](https://www.capterra.com/p/146265/Realm/)

Reason for choosing Planning Center

we use both. we kept PC for the kids check in bc of the ease

Switched from

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)

uh servant keeper! lol so out of date.....

Review Source

Response from Planning Center

January 13, 2025

Hi Sandra! Thank you for your kind review. We are glad you are enjoying our Check-Ins feature. Regarding support, we do our best to reply via email within one business hour, although it can look slightly different on holidays and weekends. We would love to learn more and get your feedback on your most recent tech support experience. If possible, send us a message here - support@planningcenter.com. We look forward to hearing back from you!

DD

Duane D.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Church Software"

September 18, 2025

5.0

A wonderful cloud-based software that accurately keeps all records of our church membership. Our staff love it and use it regularly at church or on the go!

Pros

Planning Center is a great resource for our church. It is easy to use, has many great features, and is cloud based meaning it can be used anywhere. The apps that accompany it are just as intuitive and user friendly!

Cons

Planning Center sometimes doesn’t recognize a name or email and will create a new profile. We’ve had several duplicates - some are easy fixes and others are more complicated if they are using the giving feature.

Switched from

[Shepherd's Staff](https://www.capterra.com/p/10027639/Shepherds-Staff/)

The other software just wasn’t doing all we needed it to do

Review Source

Response from Planning Center

September 30, 2025

Hi Duane! Thank you for your kind words! You mentioned having a bit of trouble with logs in and duplicate profiles. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Please send us a message and our team will jump in to help!

SG

Steven G.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "The Best All In One Church Software "

June 19, 2025

5.0

We love it and use it for our service planning, church database, forms, giving, app, communication, sign-ups, and registrations.

Pros

The user interfaces for all of their apps are intuitive, and it makes managing and communicating with our members quick and easy.

Cons

There are certain tasks in the services app that feel a little redundant, but fortunately, they have videos that walk you through them.

Alternatives considered

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)

Reason for choosing Planning Center

Ease of use and scalability. All the different apps and features are easily scaled up.

Switched from

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

Ease of use and great scalability options.

Review Source

HM

Hannah M.  
Creative arts coordinator  
Religious Institutions  
Used the software for: 2+ years

### "The one-stop shop for church data management"

May 15, 2025

4.0

I am very glad they decided to expand beyond programming management. The interface is very user-friendly (unlike almost any other data management for churches). It integrates with messaging apps and giving platforms as well

Pros

I appreciate the wholistic nature of planning center’s capabilities. It is a church data management software that does it all

Cons

There are times when it feels like it’s doing too much, like it can’t keep up with the demands of certain capabilities. Through the many functions, programs and people are my most used, but I have access to all of its functions. Calendar is helpful but can get very jumbled when dealing with a large church and all of the events we have

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

ACS was very outdated and retrieving any data for any useful purpose was very difficult

Review Source

KA

Kylee A.  
Communications Director  
Religious Institutions  
Used the software for: 2+ years

### "A GREAT resource for small-medium sizes Churches"

August 3, 2025

5.0

Overall it’s a helpful tool for our church with a lot of great features. It’s much more user friendly than other software’s we’ve tried. The database includes more profiles than we would like.

Pros

I like how many features it has to be fully customizable for your church’s needs. Every staff members can find it helpful in their area of ministry.

Cons

It is difficult to keep the people database under control due to the automatic creation of profiles anytime anyone downloads the app, fills out a form, registers for an event, etc.

Switched from

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

We switched from CCB (church community builder) to Planning Center because it’s more user friendly and provides more features

Review Source

JB

Jami B.  
Guest Experience  
Religious Institutions  
Used the software for: 1-2 years

### "The switch was worth it"

July 22, 2025

5.0

Their online university has helped our whole team stay informed and well educated about the capabilities and usefulness of these tools

Pros

We switched to Planning Center from a similar product because of the intuitive ease of use and the availability of constant support. We appreciate the value to help our church manage everything well.

Cons

There is one tiny feature that I can't edit (all forms require an email address) and that is the only, admittedly very tiny, thing. Other than that our experience is stellar.

Switched from

[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

Frustration with the previous product and countless glowing reviews and recommendations for Planning Center

Review Source

TS

Travis S.  
Communications Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "All in One Place and it Works"

June 9, 2025

4.0

Overall, I love working with the system, and anytime I have questions, I receive relevant and clear answers very quickly.

Pros

I like that we can have all event registrations, giving, and people database management in the same place.

Cons

For what I do, learning the best way to pull reports (Lists) was a little tricky. To overcome this and other challenges when we made the full transition to PCO, we worked with a paid professional team to transfer and set us up.

Switched from

[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/)[ShelbyNext Financials](https://www.capterra.com/p/224954/ShelbyNext-Financials/)

Our version of Shelby was out of date and we needed a more flexible solution that would also work with our volunteer team management.

Review Source

CN

Crystal N.  
Children’s Director  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center is best Church Management Software"

March 11, 2025

5.0

Has been extremely helpful in streamlining our systems and helped us become more efficient.

Pros

Ability to integrate several modules together.

Cons

The services module is not very kids ministry friendly.

Alternatives considered

[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)

Reason for choosing Planning Center

Less expensive since we were a smaller church.

Switched from

[Realm Accounting](https://www.capterra.com/p/249047/Realm-Accounting/)[Realm](https://www.capterra.com/p/146265/Realm/)[ACS](https://www.capterra.com/p/2668/ACS/)

Needed integration and something that was church management friendly for our growing congregation.

Review Source

Response from Planning Center

March 12, 2025

Crystal, thank you for such a great review! We're glad that you've been able to streamline your systems with Planning Center. Anytime you need anything, reach out to support at support@planningcenter.com. We'll be glad to help!

NO

Nathaniel O.  
Senior Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Great platform for church management "

March 7, 2025

4.0

Overall it has been pretty good. Wish the cost was a little lower.

Pros

The name tags that we use for church each week when people check in makes it easier to greet and get to know others.

Cons

The cost is a little high. And the worship planning platform is really confusing and cumbersome. Integration with constant contact would be great!

Alternatives considered

[Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing Planning Center

Came recommended by colleagues compared to these others. Servant keeper was more expensive.

Review Source

EA

Edwin A.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center.. Leaps above Fellowship One.. Still wishing we went with CCB."

January 10, 2023

5.0

It's been really good! The reporting and volunteer management options have really helped us a ton.

Pros

The Services product is incredible. We could not imagine better.. after getting it setup that is. The reporting you can do is incredible.

Cons

The giving isn't great and the integrations leave something to be desired. We really wish they would build an actual robust email software so we could stop paying squarespace for this.

Switched from

[FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/)

F1 really became limiting in a lot of factors.

Review Source

Response from Planning Center

January 11, 2023

Hi Edwin! Thanks for a solid 5 stars in every category - that's super kind of you! We're also so glad that you're enjoying the Services product. That said, we do want to help with any questions you have about Giving or about Emailing through People/using Mailchimp. You can reach our support team at support@planningcenter.com or by using the "?" in the top right corner of any page where you're logged in. We'd love to hear from you and see how we can help further! Thank you again!

JMC

John Marc C.  
Assistant Pastor  
Religious Institutions  
Used the software for: Less than 6 months

### "Planning Center for Churches"

February 13, 2023

5.0

Overall, we enjoy using Planning Center and the apps work extremely well. Everything is customizable and extremely flexible with any kind of organizational system that you may have. They have a great Slack community as well where you can ask for help with any questions you may have.

Pros

We really enjoy using Planning Center. It is easy to use, fast, and very intuitive. The different apps help to keep the data separate and they work together really well. We use like how the apps are quick and easy to find the information that we need.

Cons

The only downside that I find is the cost. I feel that it is slightly overpriced. Everything works great but they charge you for for each app separately. In some ways it could keep costs down but it would be nice if there was an option to save when you are using every app they offer. They also charge to track donations which many companies do not.

Alternatives considered

[ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/)

Reason for choosing Planning Center

The ease of use and ease of teaching our volunteers and staff to use it was a huge selling point. Also, the lack of a contract played into our decision.

Switched from

[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

The ease of use was a huge selling point for us. Breeze is slow compared to Planning Center and lacks some of the functionality that Planning Center has.

Review Source

Response from Planning Center

February 14, 2023

Hey there, John Marc! We're glad to hear that you're enjoying our products and that our Slack Community has been helpful to you and your team. If you have any questions or other comments you'd like to pass along, you can always email us at support@planningcenter.com. We're glad to hear from our customers! Thanks again for the great review!

AN

Alicia N.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Good outweighs bad!!"

August 3, 2025

5.0

The good experiences definitely outweigh the bad. It’s a great app that makes things much easier in life!!

Pros

It’s very helpful for our church worship band! We have loved how it helps us manage schedules and team organization! Even just simply for just to have songs on planning center is helpful!

Cons

Probably how inconsistent song edits can be. If I want to change a key of a song, it is sometimes more of a hassle to even try. Maybe it’s improved lately but last I used it, it would just not update my changes. Also, using 2 apps in one can be a pain. Music stand and planning center. It would be nice to have everything work together.

Review Source

NJ

Natalie J.  
Business Relations Executive  
Food & Beverages  
Used the software for: 2+ years

### "Use it weekly for church"

May 24, 2025

5.0

Pros

It's user friendly, all volunteers are able to learn and use. Easy to schedule. I love the app, super mobile friendly.

Cons

It does seem to glitch a lot, I have to refresh. Some limitations when scheduling - would like some more customization when scheduling.

Review Source

AC

Andy C.  
Minister of Recreation  
Religious Institutions  
Used the software for: 2+ years

### "Great product that we use for lots!"

January 30, 2025

5.0

Pros

It is very easy to use and functional for all of the needs we have.

Cons

There really isn't anything that I like the least about it.

Switched from

[Arena](https://www.capterra.com/p/186809/Arena/)

Just needed updated features and usability.

Review Source

Response from Planning Center

January 31, 2025

Andy, thanks for the great review. We're always glad to hear why people appreciate what we provide!

CB

Cooper B.  
Director of Media Ministries  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great tool, but expensive"

February 3, 2025

4.0

I think planning center is an excellent tool for church's like ours that need better communication, but the price just makes me wonder if we should continue paying for it.

Pros

It makes communicating with my volunteers so much easier.

Cons

The price is too much for what it offers in my opinion.

Review Source

VR

Verified Reviewer  
Field service engineer  
Semiconductors  
Used the software for: Less than 6 months

### "Great software for church"

October 23, 2024

5.0

Pros

I think it's most amazing to make church-related work easy because all the functions are gathered in one place. I'm satisfied with being able to communicate with the songs and lyrics, all the other volunteers, and plan church-related work without difficulty. Also, I was able to easily manage the relevant information of the people.

Cons

There is no cons, everything is good so far.

Review Source

Response from Planning Center

October 23, 2024

Thank you for taking the time to leave a review! We love our churches, and we love hearing how our products make your work easier and more efficient!

VR

Verified Reviewer  
Director of Creative Elements, Digital Ministry and Co-director of Television Ministry  
Religious Institutions  
Used the software for: 2+ years

### "This is the software you want"

November 1, 2018

5.0

I can't reccomend planning center enough. It's easy to use. It looks good when integrated with our website and digital signage. It encourages collaboration between teams. While it doesn't have an accounting module that kind of thing is best left up to the experts; intuit's products handle accounting much better than any church management software anyway. If you're not already using planning center services, you really should it makes planning worship so much easier and once you see how great that is you'll want to get groups, resources, and everything else and by that time most of your database is already populated and the people module is free. You'll be swapped over to it as your main church management software before you even realize it.

Pros

It is the most user-friendly software. They have more features than you'll ever need and it makes collaboration a breeze. The system always functions as it should and most of the time the development team is several steps ahead, putting out new features that are actually helpful. The fact that they work with groups like renewed vision to integrate with propresenter is incredibly valuable. Everything being cloud based also makes it easy to collaborate between departments on events. Their groups search is easy to use, resolution-responsive and looks great integrated into any website. The kiosk option in their events module makes dynamic calendar-based digital signage really simple. Everyone who has ever resisted adopting planning center at our church has eventually come around to really like it.

Cons

If you have a need for a feature the development team is going to tell you that they may add it one day and never commit to a release. Also they don't offer any training other than videos online - for savvy people this isn't much of a problem because their interface is so user friendly, but if you have staff who refuse to learn things on their own this will deter them from wanting to adopt planning center - though it shouldn't because it is really easy to learn. The pricing model can be somewhat confusing at times and I wish there was more of a discount for people using multiple modules; a large church can get close to spending a thousand dollars a month without much trouble, though I know this is comparable to some other platforms and honestly you get what you pay for.

Review Source

DS

Daniel S.  
Worship Minister  
Religious Institutions  
Used the software for: Less than 6 months

### "Comparison to WorshipTeam software"

September 11, 2019

4.0

Overall, I do like Planning Center, but I am really torn, because the "Cons" chew up a ton of my time. In my previous church (5 years ago), I DID use Planning Center and thought it was great. I realize that Planning Center is the "BIG PLAYER", but there are definitely things they could improve to make the experience easier.

Pros

1\. Parts Storage - I can store my keyboard parts, lead sheets, chord sheets all in one place 2. Templates for services is very handy - saves a couple minutes each week allowing me to just add in my songs and any special things happening in the service. 3. Matrix view of plans and people - I do my people planning every 2 months, so it's nice to see 2 months worth of services all on one screen and fill in the blanks. 4. Black out dates - each team member can block out dates that they are not available, so I don't even need to bother asking them 5. Music Stand app - allows all of my musicians to be totally paperless (using an ipad), even my piano player (since I can import her music right into planning center along with my lead sheets from SongSelect). In WorshipTeam, I first have to create a PDF, and I can only create the PDF with Chord charts. I can actually turn pages for all of my musicians simultaneously using a session. 6. Notifications - I love the automatic notifications of members for upcoming services they are assigned to 7. Church Management - great tool for planning nursery workers, sunday school workers, ushers, greeters, etc. And they all get email/text reminders too! 8. Auto import of chord charts from SongSelect is great (too bad it won't also import my lead sheets) 9. I have heard of the ability to automatically create my projection slides from my weekly plan including proper sequence for each song - no mismatch of words between slides and chord charts.

Cons

1\. Transposing songs is PAINFUL! In WorshipTeam, I can transpose with one click. I don't have to manually transpose the MP3 for the song and the chord chart is automatically transposed too. In our church, we have a lot of altos and basses. Rarely do we ever do a song in the original key. 2. Library is self populated. In WorshipTeam, I have the songs I have added to the library, but also all the songs that everyone else has added. So, for contemporary songs, they are usually already in the library for my use all ready to go. When I have a substitute worship leader, they are extremely daunted by the task of adding a song to the library in Planning Center. I don't know if they will ever do it even though I wrote out a procedure for them. 3. Not sure, but I think the storage area is limited in Planning Center. So, if I have created to many alternate keys of songs, I will eventually run out of space? 4. CCLI reporting is more complicated. With WorshipTeam, a report is easily created with one click and I don't have to keep track of anything on a weekly basis.

Reason for choosing Planning Center

I have used it before, and it seems to be the software of choice for most of the worship industry

Review Source

Response from Planning Center

September 12, 2019

Thanks for your honest review, Daniel! Many of the items in your CONS list are things we can help you with. Would you reach out to our support team at support@planning.center and we'll help get some of these pain points resolved!

Darien C.  
Associate Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Impressive Church Management Software that is constantly improving"

October 9, 2020

5.0

Planning Center is a life-saver for our organization, freeing up our time to focus on the people that truly matter. Planning Center has allowed us to implement robust systems to manage a lot of our administrative work; simplifying our lives and helping keep our teams on the same page.

Pros

Planning Center offers a robust set of applications that help create a comprehensive church management platform. Combining the useful features of PC People (such as workflows, forms, database management, etc) with their Service management system (Services), Group management system (Groups), Calendar application (Calendar), Attendance tracking systems (Check-ins), Giving platform (Giving) and event registration platform (Registrations) creates a very robust set of tools that help make church management easy. Paired with the Church Center app (provided with PC People), you also gain access to a consumer facing application where church members can join groups, register for events, give, and even check-in their kids - all from one central hub. All of these separate platforms have their individual strengths, but overall combined they form an integrated church management solution that offers useful features and well-designed software that is constantly improving based on the feedback of their customers.

Cons

Planning Center is a platform that is constantly growing, which of course means that there are always areas of improvement. The beauty of PC is that they are constantly monitoring what is missing, and working on improving in those areas - so anything I list here really are minor issues that will likely be addressed in the near future. Two crucial things that they are missing are a few back-end admin tools, such as a robust security options (such as 2FA) and a simple user management interface. Currently, there is no way to enforce password security for PC users with access to people's personal information, nor is there a way to require (or even implement) 2FA. On top of this, managing people's access levels to different planning center applications cannot be managed from a simple back end admin location - rather to add (or remove) permissions you need to manually visit each separate application, access the users profile, and add/remove the permissions on an application-by-application basis. All this are mere annoyances regarding security, and are things that I believe will be addressed in PC's feature roadmap

Review Source

Jake T.  
Worship Leader  
Religious Institutions  
Used the software for: 1-2 years

### "A game-changer for any church to spice up their worship planning!"

August 24, 2021

5.0

Overall, Planning Center has been a game changer for our church. It has allowed us to be more prepared, planned and efficient when practicing and performing our worship services. There are a lot of features that we don't use simply because we are a small church but there are a lot of features.

Pros

The music database has never not had a song we were performing. If it ever doesn't, not worries because you can add custom songs and lyrics that are automatically converted to a viewable PDF. The worship planning feature is pretty great as well. I love the drag and drop arrangement. I also love how you can add times to each song and item so you can estimate a total duration of your set. The member planning is pretty great as well. I love that you can see in real time which members invited have accepted, declined or have not responded to invitations. You can also add audio files (pads, backing tracks) that you can play on the child application Worship Stand.

Cons

The learning curve for this software is pretty high. After a year of using it, I still find it difficult to add songs on the iPad version. I also find that the program crashes frequently when trying to add music. Battery optimization could be worked on as well as it drains battery pretty quickly.

Review Source

LH

Laura H.  
Business Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Planning Center Makes Church Management Easy"

June 23, 2022

5.0

This is fabulous software for a new church. Priced to help you get organized at an affordable price. Lots of opportunities to grow into the various components offered.

Pros

The software is priced to let you only purchase the parts you need and priced according to the size of your church and how much you use it. It is such great software to start organizing a church's volunteers, donors, and calendar and can be expanded as your church and your needs grow.

Cons

Because components can be purchased separately the communication between the components is not seamless. If you add an event to the calendar and then add a registration for the event both with show up on the calendar as duplicate entries, for example. The price and flexibility are worth figuring out some of the quirks. Also, the ability to create a report for about anything is great but I wish there were some more pre-made reports for beginner users. For example, I have figured out how to create a deposit slip for a giving deposit but I wish there was just a one step button to create a deposit slip from a giving batch.

Review Source

Response from Planning Center

July 8, 2022

Hi Laura, Thanks for your kind words! You mentioned having a bit of trouble with figuring out pricing and using our reporting features. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Send us a message and our team will jump in to help. Thanks!

NT

Nathaniel T.  
Associate Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Industry Standard for a reason"

March 29, 2024

5.0

Planning Center is great, don't get me wrong. If your church has the funds to invest in Planning Center, or if you are already using their other software, it is likely the best solution out there for you. HOWEVER, (and that is a big however) if your church has a ChMS that already offers worship planning, it is likely just fine! I am with a different church now, and we just switched to Pushpay. Their worship planning is very simple and offers SongSelect integration. If you are a small to medium-sized church, looking for worship planning software, I would HIGHLY encourage you to make sure you do not already have access to this in your ChMS, and if you do not, consider switching to a solution like Pushpay where it is integrated. I know ShelbySystems offers this too. But if your budget and situation allows you will be thrilled with the functionality and user interface you find in Planning Center. It is simple enough for volunteers to use and the optional Music Stand app is great for getting music into the hands of your musicians early in the week, and allowing them to have their music on their phone or more preferably iPad/tablet. But if your current system offers an alternative, it is probably not worth the extra to have Planning Center as well.

Pros

The simplicity to plan services and schedule volunteers help make it the best!

Cons

Planning Center is the leader in worship planning software and they know it! Planning center is expensive an may not be worth it for your church. Especially if you have another ChMS that already offers worship planning.

Review Source

CK

Crystal K.  
Finance Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Planning Center is the CMS you need! "

April 22, 2022

5.0

5 stars. I recommend it to everyone that is in my same field. !

Pros

I love that it integrates with Stripe for giving and to the church center app so we are able to host all of our events that way. It's seamless to use, easy to navigate, and has great reliability.

Cons

I would love it if via their giving portion, they also allowed selling. For instance, our church has a bookshelf and we sell Bibles, etc but planning center only accepts donations and registrations, not payments for things we sell.

Alternatives considered

[Tithely Church Management](https://www.capterra.com/p/132513/Breeze-ChMS/)

Reason for choosing Planning Center

Our Senior Pastor was familiar with it.

Review Source

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