# Planning Center Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Planning Center Software - reviews, pricing plans, popular comparisons to other Church Management products and more.

Source: https://www.capterra.com/p/76708/Planning-Center

---

# 

 Planning Center Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Planning Center

## What is Planning Center?

Planning Center’s the all-in-one church management software that helps churches help people. It gives leaders, teams, and congregants a single place to organize, connect, and get involved. No matter your size, Planning Center’s the easy-to-use platform for: - Scheduling volunteers - Accepting online donations - Creating event signups - Establishing safe and secure family check-ins And so much more! Find out all you can do from the freedom of a 30-day trial. No credit card needed! And, when you’re ready to upgrade, you only pay for what you need, when you need it, and cancel whenever you want.

## What is Planning Center used for?

[Church Management](https://www.capterra.com/church-management-software/)[Worship](https://www.capterra.com/worship-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Overall rating

Based on 1,137 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

0%

Pros & cons

Comprehensive volunteer coordination tools

Integrated worship team planning

Frequent glitches and inconsistencies

Limited and confusing mobile experience

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Planning Center alternatives

Highest Rated

[4.9 (158)](https://www.capterra.com/p/184192/Chmeetings/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (182)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.9 (74)](https://www.capterra.com/p/149636/One-Church/reviews/)

Starting price

$58.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (14)](https://www.capterra.com/p/10008520/Gracely/#reviews)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/76708/Planning-Center/alternatives/)

## Who uses Planning Center?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive volunteer coordination tools

96% positive reviews out of 449

Most reviewers find church volunteer management simplifies scheduling, prevents double-booking, and streamlines communication across all teams.

Robert B

Pastor, 2 - 10 employees.

"Service planning, giving, small groups, registrations, church calendar, church app, people, child check in... all working together, amazing!"

Frequent glitches and inconsistencies

57% negative reviews out of 127

Some users report bugs and issues like slow file loading, crashes, and inconsistent features across modules disrupt workflow.

Integrated worship team planning

95% positive reviews out of 130

Most users comment worship team management enables efficient scheduling, resource sharing, and clear communication for all worship roles.

Andy H

Associate Pastor of Worship, 11 - 50 employees.

"Planning Center is the most robust, powerful, intuitive, and helpful way to plan worship services, organize team members, and communicate across ministries in our church."

Limited and confusing mobile experience

46% negative reviews out of 90

Some reviewers indicate mobile access lacks key features, feels unintuitive, and often experiences glitches or display problems.

Centralized ministry organization platform

95% positive reviews out of 59

Most reviewers describe ministry management as unifying diverse ministries, improving collaboration, and reducing administrative workload.

Lauren F

President and Director, 1 employee.

"There are so many features you can customize for your own ministry situation."

Cumbersome and confusing navigation

62% negative reviews out of 52

Most users report navigation is clunky, with menus and features difficult to locate, causing frustration and slower onboarding.

Harrison K

Communications Director, 2 - 10 employees.

"At times, the menus can be a little clunky, and I find myself having to hunt for specific features."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Worship Planning

4.8 (107)

83.18% of 107 reviewers that rated this feature as important or highly important

Planning Center gives you robust tools to organize worship services, manage set lists, schedule volunteers, and share music and media. Reviewers appreciate how easy it is to coordinate teams, customize service elements, and integrate with tools like ProPresenter and CCLI.

Member Communication

4.5 (81)

71.60% of 81 reviewers that rated this feature as important or highly important

It helps you send mass emails, texts, and announcements to members and volunteers, with templates and group tools. Some reviewers find it easy to keep everyone informed, but note limitations with replies, duplicate emails, and less robust texting compared to other platforms.

Mobile Access

4.6 (70)

62.86% of 70 reviewers that rated this feature as important or highly important

You get flexible access to schedules, music, and member info through well-designed mobile apps for iOS and Android. Reviewers indicate the apps are convenient for on-the-go use, but some mention occasional bugs, clutter, and a desire for more unified or robust app experiences.

Volunteer Management

4.7 (70)

77.14% of 70 reviewers that rated this feature as important or highly important

With this capability, you can schedule, track, and communicate with volunteers, manage preferences, and avoid double-booking. Users think it’s efficient for handling large teams, letting volunteers set availability, and streamlining communication, though archiving volunteers could be easier.

Member Directory

4.6 (57)

64.91% of 57 reviewers that rated this feature as important or highly important

Planning Center offers a straightforward way to store, search, and update member information, including households and roles. Reviewers appreciate the easy access to contact details, self-service updates, and the ability to coordinate families, though some wish for better access controls.

For Religious Organizations

4.8 (107)

75.70% of 107 reviewers that rated this feature as important or highly important

Primarily serving churches and religious organizations

Planning Center 75 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Plan and strategize marketing campaigns

Create and manage digital catalog of products/services with their details, specifications, and price

Secure process of tracking children during activities

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track/record financial donations made by members, along with the issuance of tax receipts/documents

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Software specialized for non-profit organizations

Primarily serving churches and religious organizations

Store, manage and track all forms in a centralized location

Ability to match gifts through the system

Review data from past periods to reveal recurring tendencies

Store and manage images

Collection of images, videos and other digital content that can be used

It helps you send mass emails, texts, and announcements to members and volunteers, with templates and group tools. Some reviewers find it easy to keep everyone informed, but note limitations with replies, duplicate emails, and less robust texting compared to other platforms.

Planning Center offers a straightforward way to store, search, and update member information, including households and roles. Reviewers appreciate the easy access to contact details, self-service updates, and the ability to coordinate families, though some wish for better access controls.

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

You get flexible access to schedules, music, and member info through well-designed mobile apps for iOS and Android. Reviewers indicate the apps are convenient for on-the-go use, but some mention occasional bugs, clutter, and a desire for more unified or robust app experiences.

Access the system via a mobile application

Ability to make a donation from a mobile device/app

Manage and support multiple locations

Online calendar of upcoming events/activities viewable to members and visitors

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Create playlists of content and media types & manage the distribution of those playlists to display screens

Track commitments to donate in the future

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Organize members and schedule recurring small group meetings

Send messages via SMS

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track and interpret metrics on the usage of company resources

Track visitors and purpose of visits

With this capability, you can schedule, track, and communicate with volunteers, manage preferences, and avoid double-booking. Users think it’s efficient for handling large teams, letting volunteers set availability, and streamlining communication, though archiving volunteers could be easier.

Built-in website builder or integration with third-party site

Planning Center gives you robust tools to organize worship services, manage set lists, schedule volunteers, and share music and media. Reviewers appreciate how easy it is to coordinate teams, customize service elements, and integrate with tools like ProPresenter and CCLI.

Get Advice

We can help you find the software with the features you need.

Features

4.5 (1,134)

4.5

Based on 1,134 reviews

## Pricing

Value for money

4.5 (794)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/76708/Planning-Center/pricing/)

Services

$0.00

It includes:

-   Calendar Subscription
-   Household Scheduling
-   Integrations
-   Latest Product Update
-   Media Library
-   Mobile App
-   Permission Levels
-   Rehearsal Tools
-   Reporting
-   Stage Layouts
-   Volunteer Scheduling
-   Worship Planning

Check-ins

$0.00

It includes:

-   Checkistrations
-   Communication
-   CSV Import
-   Fast and Smooth
-   Flexible Setup
-   Latest Product Update
-   Promote Grades
-   Reports
-   Safe and Secure
-   Safe Volunteers
-   Volunteer Check-in

Giving

$0.00

It includes:

-   Connected Donor Profiles
-   Cover Processing Fees
-   Deposit Checks Remotely
-   Disable Credit Card
-   Export Data
-   Flexible Donation Options
-   Insightful Donation Data
-   Integrations
-   Latest Product Update
-   Protect Donor Data

Groups

$0.00

It includes:

-   Create Opportunity
-   Cultivate Commitment
-   Group Photos
-   Latest Product Update
-   Open Signups
-   Private Groups

Registrations

$0.00

It includes:

-   Collect and Organize the Information You Need From Attendees.
-   Coordinate Attendees
-   Early Bird Discounts
-   Latest Product Update
-   Permission Levels
-   Reports
-   Simplify Signups

Value for money

4.5 (794)

4.5

Based on 794 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

ProPresenter](https://www.capterra.com/p/170172/ProPresenter/)[

Clearstream](https://www.capterra.com/p/158103/Clearstream/)[

Aware3](https://www.capterra.com/p/143192/Aware3/)[

MediaShout](https://www.capterra.com/p/140318/MediaShout/)[

Checkr](https://www.capterra.com/p/177814/Checkr/)[

Text In Church](https://www.capterra.com/p/142758/Text-In-Church/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (727)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (727)

4.6

Based on 727 reviews

## User reviews

Overall rating

4.7

Based on 1,137 reviews

Filter by rating

5(847)

4(249)

3(39)

2(2)

1(0)

Mentioned topic

Sorted by most recent

Amber M.

Owner

Design

### "The GOAT of Church Management Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2026

Planning Center is a highly effective tool for church management. It is easy enough that attendees can use it, while also being complex enough that the administrative team can do many things with it.

Pros

Planning Center is the GOAT of all church administration software. There is a reason nearly every church or ministry uses them, and it's because it's highly functional, has many useful add-ons, and keeps things organized. On another note, the customer service team has always been helpful and kind in my experience. That goes a long way when you're stuck on a problem!

Cons

Would love to see more forward-thinking design. It is hard to find where you're scheduled to serve in the Church Center app/website. That design could be more effective, as well, having a calendar showing or something. I'd like to see my confirmed dates more prominently displayed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AH

Andy H.

Associate Pastor of Worship

Religious Institutions

### "This is the worship planning software you are looking for."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

I have been a faithful customer since 2011. Several companies have tried to duplicate what Planning Center does, and no one can come close in my opinion. Design is top notch, customer service is responsive, and the features are so very helpful to me. This software is the lifeblood behind the administrative tasks in the ministry I oversee.

Pros

Planning Center is the most robust, powerful, intuitive, and helpful way to plan worship services, organize team members, and communicate across ministries in our church. I love how the team is always innovating and listening to customers!

Cons

There is honestly not much to dislike! Of course, we all wish everything was cheaper. There may be a few UI things that could improve on their apps, but for the most part, this is some of the best software I engage with daily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RT

Robert T.

Pastor

Religious Institutions

### "Church-wide rollout is a success...mostly."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 9, 2026

On the whole, this is still a good product that allows for a lot of leadership and administrative tasks. We've found usage for lots of tasks.

Pros

Since my original review, we've rolled out Planning Center church-wide (previously, we'd only used it for leadership tasks). Overall, this has been good and helpful for our congregation; we can communicate easily with the whole church, online giving, event planning, and other activities are beneficial. The program is intuitive - to a point. Some of the back-end work takes some effort to figure out, but there are good resources available to help learn the product.

Cons

The biggest drawback we've found is the directory. Every person must opt-in to have their information public, and there is no option to change that. This has proven to be difficult - we've gotten a lot of people to adopt this, but it's not always been easy. And, for some users it's proven too technically difficult. There are a few glitches that we've noticed among users, depending on which OS they use. So church-wide rollout wasn't quite as smooth as I would have liked.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Matt B.

Interim Worship Leader

Religious Institutions

### "The Obvious Choice for Sunday Morning Team Planning"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

January 2, 2026

There's a reason Planning Center Services is so ubiquitous in the church world. It's extremely effective in helping to organize your teams and help them prepare each week. They've continued to add more features over the years, and it's only gotten better with each new release.

Pros

It's extremely effective in scheduling volunteers for Sunday mornings and for equipping them with the resources they need to prepare the week before.

Cons

While it's a very capable and powerful platform, this can also be a little overwhelming for a first time user in regards to choice fatigue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IS

Isaac S.

Communications Director

Religious Institutions

### "Planning Center is Highly Effective, but Highly Expensive"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 2, 2025

It's occasionally confusing to set up certain steps/flows, but once the initial startup process is done, it's fairly hands-off to allow the forms and flows to run themselves week in and week out. Reliable software for managing members.

Pros

Helps us track our attendees, schedule volunteers and service positions, and allows us to safely and effectively sign-in children and students in-lieu of a headcount.

Cons

Price is significantly higher than it ought to be, simply because they can get away with it. There isn't a ton of high-quality competition in this space, so P.C. can get away with charging what it does.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 7, 2025

Hi Isacc, Thank you for the review. I understand you have some reservations about our pricing. We shared a bit more here as to why our pricing did increase, and we are happy to discuss it. Click the '?' icon in the upper-right corner of the screen when you are viewing your List. Send us a message, and our team will be sure to share more. Thank you!

DD

Duane D.

Pastor

Religious Institutions

### "Excellent Church Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2025

A wonderful cloud-based software that accurately keeps all records of our church membership. Our staff love it and use it regularly at church or on the go!

Pros

Planning Center is a great resource for our church. It is easy to use, has many great features, and is cloud based meaning it can be used anywhere. The apps that accompany it are just as intuitive and user friendly!

Cons

Planning Center sometimes doesn’t recognize a name or email and will create a new profile. We’ve had several duplicates - some are easy fixes and others are more complicated if they are using the giving feature.

Switched from

[Shepherd's Staff](https://www.capterra.com/p/10027639/Shepherds-Staff/)

The other software just wasn’t doing all we needed it to do

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 30, 2025

Hi Duane! Thank you for your kind words! You mentioned having a bit of trouble with logs in and duplicate profiles. Our Support Team is a great resource for help in that area. Hit the '?' icon in the upper-right of the screen when you are looking at your List. Please send us a message and our team will jump in to help!

Jennifer A.

Connections Pastor

Religious Institutions

### "Planning Center Highly Recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2025

Excellent overall experience in tracking attendance, visitors, and check-ins. The workflows help keep me on track with activities that need to be done.

Pros

Planning Center is a All In One Church Management System - it does so many things but it can do it all in one spot

Cons

It does so much that you almost do not know where to begin - the training videos are useful to help navigate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Alicia N.

Teacher

Education Management

### "Good outweighs bad!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2025

The good experiences definitely outweigh the bad. It’s a great app that makes things much easier in life!!

Pros

It’s very helpful for our church worship band! We have loved how it helps us manage schedules and team organization! Even just simply for just to have songs on planning center is helpful!

Cons

Probably how inconsistent song edits can be. If I want to change a key of a song, it is sometimes more of a hassle to even try. Maybe it’s improved lately but last I used it, it would just not update my changes. Also, using 2 apps in one can be a pain. Music stand and planning center. It would be nice to have everything work together.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KA

Kylee A.

Communications Director

Religious Institutions

### "A GREAT resource for small-medium sizes Churches"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 3, 2025

Overall it’s a helpful tool for our church with a lot of great features. It’s much more user friendly than other software’s we’ve tried. The database includes more profiles than we would like.

Pros

I like how many features it has to be fully customizable for your church’s needs. Every staff members can find it helpful in their area of ministry.

Cons

It is difficult to keep the people database under control due to the automatic creation of profiles anytime anyone downloads the app, fills out a form, registers for an event, etc.

Switched from

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

We switched from CCB (church community builder) to Planning Center because it’s more user friendly and provides more features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Kelsan W.

Minister of Youth and Education

Non-Profit Organization Management

### "Planning Center Worth Every Penny"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 31, 2025

I love Planning Center so much that I have incorporated into two different churches that I am part of.

Pros

Planning Center was made for churches and by people who work in churches. It is super easy, user friendly, and works well with a variety of different things that are essential in church software. The value of money is great. It is affordable and customer service is awesome!

Cons

For me personally, there’s not a lot of cons when it comes to Planning Center. I think one of the cons is that you have to be specific when looking something up in the Help form for any of the apps within Planning Center. I sometimes wish there was more videos about each app within but it does a good job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/76708/Planning-Center/reviews/)

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