---
title: "Avionté Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Avionté the right Staffing Agency solution for you? Explore 168 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-30"
---

Avionté

3.9 (168)

[View alternatives](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 30th, 2026

# Reviews of Avionté

Ease of use

3.7

Customer Service

3.8

## Pros and Cons in Reviews

RK

Rupinder K

Cashier HeadConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“Also easy to use by management as well as employees.“

May 8, 2024

CC

Chris C

RecruiterHuman Resources, 2 - 10 employeesUsed the software for: 6-12 months.

“From my experience, the only reason we switched from Avionte is their lack of internal support in response to any feedback/concerns our team had.“

December 10, 2024

AS

Andres S

Recruitment ManagerOutsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It integrates to all the Job boards out there and it is simple to use“

February 28, 2023

MP

Mike P

OperationsStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Company makes it difficult to use the database (that you build, and is actually your IP) for integrations with other programs. If you want to put your applicant data in a box that you may never be able to open with any other application, Avionte may be for you...“

August 28, 2024

Jeanette C

VP Operations & MarketingHuman Resources, 51 - 200 employeesUsed the software for: 6-12 months.

“Overall we've had a pretty good experience, outside of the numerous issues we had with implementation and set up.“

January 20, 2022

Nicholas T

SalesStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years.

“It was hard to use at times and learn, it took me awhile to figure out, but eventually I got it down.“

December 4, 2025

MP

Mike P

OperationsStaffing and Recruiting, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“They do not have an open API, and they generally are un- responsive / outright obstructive when trying to get information to facilitate cross platform data bridges / integrations.“

August 28, 2024

## Showing most helpful reviews

Showing 1-25 of 168 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karla D.  
Senior HR Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Good recruiting software"

August 13, 2018

5.0

Pros

It is very intuitive, able to customize certain setting that work best for me, customer service is great- they care and want you to understand how to fix something so will walk you through fixing it instead of just doing it themselves, updates every month, great online help as well. I have used a few ATSs and this seems to be the best.

Cons

Honestly, can't think of anything. It tends to run slow sometimes, but that is probably more on our end.

Review Source

VR

Verified Reviewer  
Staffing Specialist/Coordinator  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Avionte Core and Web Based Platform"

August 10, 2018

4.0

Overall, we have had a positive experience with Avionte. We have been able to increase efficiency with applications and candidate searches in our system. Also, the customer service is phenomenal. From the call-in customer service to our SAE (sales account exec), everyone is very helpful and understanding of the issues we face when something doesn't appear to be functioning properly. Usually, issues are VERY quickly resolved.

Pros

This software is very user friendly, and the new web based platform navigates easily on mobile devices. Our company has been able to attract more applicants with the web based platform, because they are able to complete our applications on their smartphones or tablets. The ability to text a candidate through the software and have it logged as a message in their record is helpful as well.

Cons

The one issue we have had is that there is currently no way to have an answered text record in the candidate's file, we still have to manually record emails and text responses.

Review Source

MR

Misty R.  
Human Resources Administrator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Just Enough to Get By"

June 5, 2019

3.0

Overall the software allows us to manage our day to day operations, it definitely has areas of improvement that need to be made that have been overlooked as developers think forward and focus on new developments and projects and seem to forget about old system improvements. The ACA companion app is a perfect example of this, they rushed to get it out, now it gets little to no attention leaving our company and only a handful of others scrambling to manually code our 1095's. Its wonderful this works for other clients flawlessly (So we have been told) but for us its been a headache since the launch and we were told no further developments would be made as the team focused on new ventures. (so basically what I heard was because only your company and a few others have this issue its not really important to us). The software is a good BASIC end to end solution but could definitely do a lot to streamline processes for all of its clients.

Pros

Avionte allowed my company to move out of paper applications into the digital age, some of its integrations have been helpful and it has helped us in managing overall employment compliance. I like that it does provide even though flawed an end to end solution for our staffing firm

Cons

\-Employee documents can be a mess when the employee is longstanding or has had multiple jobs -There is no way to flag an individual who receives an MSO so that if they leave and return benefits is immediately aware -ACA tracking, enrollments, & Deductions 2 separate modules... previous software has auto tracked ACA eligibility because FT/PT status is designated at the assignment level. We have people who work short term PT jobs that then may go on to work a full time job and are genuinely eligible to receive benefits. To date we have not found a method to measure an individual for edibility before the 90 day window. -Unemployment Module- completely barebones, only 2 reports exist when this type of reporting is crucial to business operations. It attaches unemployment to whatever the employees current branch is instead of to the assignment to which the claim was filed, and there is no report or log to show activity on unemployment's. There is a log that shows when the claim is open or closed but no detail as to why, and no initial open date. For performance metrics it is critical to see activity on the claims. It would be nice to see reporting similar to the sales metrics reporting. There is no training or help in understanding how Avionte intended this module to be used. - Help Center a whole bunch of articles that you have to ask your question very carefully and did through several articles to get to your answer. -Finally the system feels Antiquated to other systems

Review Source

VR

Verified Reviewer  
Area Operations Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte reviews"

August 10, 2018

4.0

I attended Avionte Connect and really appreciate everyone's hospitality and willingness to help. It would be better if Avionte was closer to Texas so we could meet more often on processes for better understanding. Maybe more opportunity for webinars/demo's to help guide me through all the new functions.

Pros

It's great that it is now a web based platform, our company hasn't rolled it out just yet but will shortly. From what I can tell, the search function is going to be our biggest advantage moving to the web base module.

Cons

Don't like all the functions in the core application, or that we can't make temp orders in the WBM. With that being said, I would really like to see a job board module that shows the team's progression as they fill the orders.

Review Source

VR

Verified Reviewer  
Operations Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Effective but cumbersome"

August 17, 2018

4.0

Overall, I believe Avionte was the correct switch for us, especially as the web platform continues to be developed and released. Avionte Connect has been one of the best tools for our group as we learn better with hands-on training and discussion versus web training.

Pros

Avionte has been working hard to provide more and more features and ease of use. The continual updates and upgrades have been invaluable and appreciate they are trying to stay at the front of industry trends.

Cons

The core program can be cumbersome, to say the least, but it does offer a lot of features. Unfortunately, most of the software feels much more geared towards industrial staffing versus executive/professional that we specialize in. Because of the difference in use, search features that are standard in our realm of staffing are not readily available in Avionte.

Review Source

PM

Patti M.  
Executive Assistant  
  
Used the software for: 1-2 years

### "We have been able to do amazing things with this new software"

May 1, 2018

5.0

We have had hours and hours of payroll processing time cut by the items that we are able to do with the software. We have been able to upload W2s directly to our company website - employee portal for the employees to download and print themselves. We have saved thousands of dollars in costs related to payroll checks, mailing costs, printing costs, W2 printing, mailing, stuffing envelopes . . . Not having to print every single thing under the sun has been wonderful. Tech support is AMAZING! Our implementation team was wonderful, and continues to be a great partnership. Peace of mind that we are doing things correctly is great. Being able to upload documents directly into the employee file and not contact different branches to be able to see documents. Data entry at the branch level has improved dramatically as the employees are responsible for entering their own information. Makes for so many fewer mistakes. There really are so many things that I have come to appreciate with this software.

Pros

Very user friendly. Once you learn the names of items, it is quite simple to go back and forth between different areas of the software, and yet never lose your place.

Cons

There isn't much I don't like. Every problem that I have believed that I had, was able to be either adjusted by Avionte, or I've been able to find a work around that did exactly what was needed.

Review Source

SP

Samantha P.  
Staffing Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Overall a great product!"

May 28, 2019

4.0

Pros

I really like how everything is set up on the front end and how easy it is to access information. I love the amount of reports and their accessibility.

Cons

I would say the one thing I have an issue with is not being able to see employee/candidates or customers that are coded under a different "branch" unless I have that specific branch chosen under branch settings. The main time I have an issue with this is when I am working on an order, let's say if an applicant from branch "A" applies to a job within my branch, "B" then I would not know unless I have branch "A" chosen in settings. I try to stay within my branch because our company as a whole has 1000's of applicants and a large amount of work orders so if I have all branches available in my settings it bogs down my screen and slows me down on getting the information I need solely for my branch.

Review Source

Michael D.  
Director, International Operations  
Consumer Services  
Used the software for: 2+ years

### "Avionte is a powerful employee CRM"

November 22, 2018

5.0

Pros

I like using Avionte because the layout is easy to navigate. It's also powerful when I need a 360 degree view of an employee record.

Cons

Avionte's basic reporting has been tricky for some of my employees to use.

Review Source

CH

Caleb H.  
IT Admin  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Avionte - Power to the people "

March 12, 2019

4.0

The customer support is awesome. They are super helpful. Its not fully web based yet. Once it is, it will be the best product out here.

Pros

The integrations is awesome. They add it all to our website and temps can create an account do the whole application process from our website.

Cons

It doesn't work with Mac. Which is more or less our company's problem. We have to use a remote desktop app and that is full of bugs and issues. Once avionte is fully web based. It will be so much better.

Review Source

TP

Teresa P.  
Accounting Analyst  
Staffing and Recruiting  
Used the software for: 2+ years

### "Accounting reports "

May 28, 2019

4.0

Pros

Once everything is understood and explained everything seems to run smoother

Cons

Some things are not easily accessed and also not explained to the blind eye. Also very slow when downloading reports to computer.

Review Source

JP

John P.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Do yourself a favor, Stay far away from this software!"

October 4, 2023

2.0

Horrendous

Pros

The name alone is cool, other than that, terrible software

Cons

Too slow, wonky, half of the functions do not work like advertised, the customer support doesn't listen to your needs - they only push back as if you don't have a problem to solve, way too much clicking to actually call a candidate, it's atrocious, honestly ive only had avionte for 2 months and it's the worst business decision I've ever made. I'm embarrassed to have had made the change. They will charge you for everything extra in addition to your monthly fees, they absolutely make no attempt to make any upgrades or changes, I really wish I would have read this review board before purchasing. It's brought down productivity of my team by 25% I want to pull my hair out!

Reason for choosing Avionté

They have good sales people

Review Source

GR

Gracie R.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Regret ever signing up"

October 10, 2019

2.0

My experience started out awesome. I was so excited to work with them and was promised efficiency, seamlessness, and ease of use. Once I had signed my contract and started the implementation phase everything changed. I still thought it would be helpful and something that my company would benefit from even though there were some obvious quirks. Once I went live and it became my day-to-day I have been constantly running into problems. My account manager is worthless, support doesn't really help with anything. I can't use any of my integrations because I am in the cannabis industry. And as of this week, the system boots me out every time I try to print, which support says "there's nothing we can do for you." All I want is out!

Pros

There's less and less I like as days go by. I like that I am able to integrate the Job Board and Customer Portal to my website. But for what it costs, is totally not worth it.

Cons

\-It is slow and outdated. It exports Excel files in the 1997-2003 version! -It is expensive -It was like a bait and switch. Nothing that was promised or in the demo I got was like the actual program - Customer service started out great but now that I am locked in, is terrible. -It is a DIY program. I have to do everything myself. I am a staffing company, not a program developer. If I didn't pay so much this might not be that big of a deal, but for the cost, I shouldn't have to do so much myself. -It is constantly freezing or booting me out -It is not very intuitive or user friendly. Almost impossible to train new employees on. -Workflow is tedious for no good reason. -So inefficient I have had to purchase and start using additional products to get the same work done as before. - One of the worst business decisions I've made to date

Review Source

Response from Avionté

October 25, 2019

Hello Gracie, I'm truly sorry that your experience with Avionte to this point hasn't matched your expectations or the positive experience the majority of our clients feel the software provides their organizations. We would be more than happy to discuss options and solutions to get your organization to a better place; whether it's providing additional training resources, reexamining and optimizing your workflow setups, or reviewing your current terms. Please don't hesitate to reach out to me directly, and we can discuss next steps. Thanks, AARON ARMSTRONG Director of Client Experience aaron.armstrong@avionte.com

CG

Charlotte G.  
Onboarding Lead  
Staffing and Recruiting  
Used the software for: 6-12 months

### "LOVE the counter feature for applicants"

February 14, 2020

4.0

Overall I feel that Avionte is more effective than the in house database we used previously - it also is nicer to have another team to reach out to with issues. The integration and customization on this tool is great!

Pros

I purely use Avionte from an on-boarding standpoint and not for managing employees on assignment. The ability to see incomplete applications is HUGE and my previous software did not have this. It allows us to follow-up with applicants that have started and stopped the application for some reason. I like that you can customize and add in 'Action Types,' 'certifications', statuses, branches, etc. The counter feature is great so you can narrow in where your bottle necks are. You can export data in to excel and if you learn basic pivot table or how to run macros you can really quickly sort data effectively. There is a lot of ability to customize where columns are and your short cuts as well as different color schemes. I think they work with a variety of vendors that integrate well into the tool and hope they add a few more in the future.

Cons

The customer service team is slow to respond and we honestly spent several weeks going back and forth to fix a system issue on more than one occasion. It is also important to know that when they build reports for you that report is 'fixed in time.' For Example, if you build a report to look at statuses but then add a new status later you need to reach back out to Avionte to update the report to allow you to pull that status again. Not major but something that caught us off guard. There is no reporting feature to find 'time to hire'

Review Source

VR

Verified Reviewer  
General Maanger  
Staffing and Recruiting  
Used the software for: 2+ years

### "Bug filled program that has become worse over the last 3 years"

September 20, 2022

2.0

A big disappointment

Pros

very little, it's problem filled and makes no sense from an industrial staffing agency perspective

Cons

Bugs, bugs, bugs! Down more than up. Customer is polite but useless.

Reason for choosing Avionté

Most used

Review Source

AH

Anna H.  
Senior Onboarding Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Avionte is easy and useful!"

March 22, 2020

5.0

Although sometimes the system freezes, it works really well for all of the needs for myself and for our teams for our applicants and reporting purposes.

Pros

I like that the search features are super useful. It’s nice to be able to use search functions to find people assigned to different staffing representatives using select statuses. It’s really helpful to find all of your applicants or select groups and monitor our applicants. The reporting functions are super useful, it’s easy to build a report fast based on what I need and it is self explanatory! It’s great that you can move the columns around in search, being able to move certain columns (status, Employee ID, last contact date, etc) helps me focus on what I need to be seeing and narrowing out what I don’t need. It’s great that everything transfers to excel easily, too. It’s helpful you can change the color of the system, I prefer the darker theme for my eyes!

Cons

I don’t like that often we have times where the system is freezing and it seems like it happens often.

Review Source

TE

Taylor E.  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Effective and efficient software for recruiting"

September 26, 2019

5.0

Because of Avionte's many functions, it took time and training to become fluent within it, but today I could not do my job without it!

Pros

All of my candidates are centrally located and relatively easy to look up and contact. It can handle many of the duties of staffing from recruiting to payroll to billing and more. Very versatile and expansive.

Cons

The advanced searches can be a little tricky to figure out. I feel that the search setups could be more intuitive.

Review Source

Response from Avionté

January 3, 2020

Taylor, Thank you for taking the time to post a review and share your feedback. We hope that you'll find the new search capabilities in BOLD more intuitive. Feel free to reach out to your Account Exec if you want to take a look! Great software depends on the ease of use, so we always want to improve upon that experience. Thanks for being an Avionte customer!

SV

Shawn V.  
Corporate Trainer  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Uses: Staffing vs. Headhunting"

November 24, 2015

4.5

Pros

I am in a unique situation where I have trained and used Avionte in both a Staffing and a Headhunting setting. Here at QPS our main focus is that staffing side of the business, but we over the past couple of years our Professional Team has grown as well. Avionte is our sole ATS and CRM on the Staffing side of things and our team including myself love it. There are so many key features that make this product stand out on the staffing side including back-office, reporting, customization, and most importantly a one stop shop for us to run our business. On top of those key features, Avionte has a support staff that is next to none that is here to help whenever we need it.

Cons

Now to the other side of the coin and how our Professional Team (AKA Headhunters) have utilized Avionte. A few years ago, our Professional team was utilizing Avionte for our lower end candidates and another ATS for our higher end candidates. Our team decided that Avionte didn't have the key features our other ATS system had and decided to completely get out of Avionte and move over to the other ATS. A few of the biggest reasons why was that the interface of Avionte didn't compare, Avionte wasn't cloud based, and the ease of use of Avionte compared to the other ATS wasn't there either.

Review Source

SS

Sam S.  
Substitute Management Specialist  
Staffing and Recruiting  
Used the software for: 6-12 months

### "A Solid Program with High Functionality"

February 27, 2020

4.0

I have enjoyed my experience, and haven’t run into any serious qualms. I think the program does what it sets out to do!

Pros

I really like that this software can run my background checks, track a team’s applicant load and status, and reliably keep data all while being a platform which our payroll department and sales department can also use with our clients. Once you get the hang of the idiosyncrasies of this program, you can work really efficiently.

Cons

The ease of access with this software could be improved. While I believe our company is running a previous iteration of the software, the integration that this program has with office software such as Outlook or our I-9 system is lacking. Even in the functions that try to make up for this, the experience isn’t the smoothest. Happily, once you get used to working with the program, these issues diminish in severity, as the program’s consistency helps you understand solid workarounds for the concerns aforementioned.

Review Source

JP

JoAnn P.  
Risk Management Coordinator  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Review"

June 19, 2019

3.0

I like many of the features of Avionte. The company has worked diligently to make the software more responsive to the needs of users.

Pros

I like that Avionte allows you to tie job postings to other applications and has its own payroll piece. The ease of pulling specific reports and the ability to contact candidates and employees through mass email is very helpful.

Cons

When I have submitted tickets to Support, it has sometimes taken them several weeks to contact me. That forces me to spend time researching a solution to my problem and in the process losing valuable time doing the job I am being paid to do

Review Source

LL

Lynne L.  
Account Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Review"

May 30, 2019

4.0

I like that I can add upcoming tasks and updates to client and employee's files.

Pros

Many different options in logging messages and updating files.

Cons

Can sometimes be difficult to navigate. It would be nice that when an employee is assigned to a job or ends an assignment, the program would automatically change their status from Active/Working. Also when and employee ends their assignment and you put add the date in the file, if you do it within the same week they are getting paid, it bumps them out of the payroll batch. So you have to put in the end date after the payroll has been done.

Review Source

BA

Brianna A.  
Manager - Payroll & Recruiters  
Staffing and Recruiting  
Used the software for: 2+ years

### "Highly Recommended"

May 29, 2019

4.0

Pros

We use Avionte for both front and back office purposes. It is very user friendly and holds all the information that we need to do our daily business. Also, the reporting that Avionte is able to complete is awesome, I use reports daily to track our recruiters and the employees.

Cons

Some of the function capabilities that we would like to see is a back button and switching from screen to screen. Also, sometimes the ticket system takes a long time.

Review Source

VR

Verified Reviewer  
Recruiting Manager  
Human Resources  
Used the software for: 2+ years

### "Avionte Software"

May 28, 2019

4.0

I use it constantly in my duties as a recruiter to track entire onboarding history and payments.

Pros

Good range of options to track candidate and employee history. Also stores all client information including invoices and payments. Very easy to navigate software and offers a wide range of functions.

Cons

More options to use email templates. Have found this difficult to use and find myself not sending emails directly through the software.

Review Source

sS

stephanie S.  
Staffing Specialist  
Staffing and Recruiting  
Used the software for: 2+ years

### "Avionte Software"

August 10, 2018

4.0

Overall, the software helps with keeping track of orders and candidates and makes it easier to view previous assignments and ending reasons to help us place employees in the future.

Pros

I like how everything flows together, you can attach a message to many different areas and can view the messages no matter what area of the application you are on.

Cons

I wish I could assign alerts to remind me of specific tasks

Review Source

TI

Tiffney I.  
Office Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Payroll and Recruiting Software"

September 11, 2019

5.0

My overall experience with Avionte has been great. It has helped us streamline our payroll, paying our taxes, and with recruiting.

Pros

I like that everything you need for payroll can be found with a click of a button.

Cons

What I like least about the software is the training. You have to be willing to dig around in the system and ask all of the right questions to really master it.

Reason for choosing Avionté

Avionte has a lot of integrations with software that we already use.

Review Source

KL

Kenny L.  
Operations Manager  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great CRM System for our Staffing Agency"

April 7, 2017

5.0

Overall a great system that is good for companies with non-techy employees.

Pros

Compas is much more intuitive and easier to use compared to other CRM systems e.g., Salesforce. The UI is straightforward, the pages load quickly, and the steps make sense. Overall, in terms of inputting information, Compas hits the mark in almost all aspects. You do not need to be a CRM wiz or have extensive knowledge in order to enter information into Compas. This is a good and easy to use CRM program that works for our staffing firm.

Cons

Extracting data from Compas can be a bit of a hassle, and the reporting capability of Compas is a bit lacking. However, with time, I think they will be able to build a much better report system. Their willingness to work with their clients in creating reports is a huge first step.

Review Source

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