# Page 9 | Hotelogix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Hotelogix the right Hospitality Property Management solution for you? Explore 251 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76374/Hotelogix/reviews --- Hotelogix 4.4 (251) [View alternatives](https://www.capterra.com/p/76374/Hotelogix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 9 - Reviews of Hotelogix ## Showing most helpful reviews Showing 201-225 of 251 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK Dhananjay K. Department Head Education Management Used the software for: Less than 6 months ### "Dj - Western Community College " August 23, 2022 5.0 Excellent experience. Pros Ease of use. Interface which exactly interprets the real world hotel industry operation. Cons Nil. We have started using it recently for our institute and so far no issues. Review Source ST Simon T. Managing Owner Used the software for: ### "Great Product and Excellent Customer Service" April 15, 2016 4.0 The pro is that Hotelogix property management is really a complete solution. I have tried many other PMS and channel managers before moving to Hotelogix and I can say that this is one of the best out there. The cons are that since the product is so powerful with many features, the learning curve can be quite difficult and confusing at times. And setting up the PMS with the channel manager will take sometime. But this is effectively forgotten because of their excellent customer support, from their technical support team, sales team, and even from the personal account manager. They provide training through skype calls and also teaches you every step of the way until you are familiar and thoroughly understands the working of the system. Overall It has been a pleasant experience and since the system has been setup I have had no issues with my daily operations. I would recommend this product highly. Review Source JS Jay S. Manager Used the software for: Less than 6 months ### "Best PMS for hotels" October 26, 2017 5.0 Pros I like the layout and functions. It's very user friendly and easy to use. Substantially increased our booking efficiently and capability of selling more rooms. Love the no extra cost of choosing their partnered channel manager. Cons Housekeeping features could be improved. Still a little pricey even though it's cheaper than some other competitors. Review Source Response from Hotelogix February 15, 2018 Hi Jay, Thank you for your review. We¿re glad to hear that our system helped you increase occupancy rate and you find our system easy to use. Our tech team is working hard to make it even better. TW Timmy W. Retreat Director Used the software for: 1-2 years ### "The hotelogix team was very helpful in allowing my organization to customize their product for us." May 1, 2018 3.0 Customization of product and overall ease of use. Pros I liked the reliability of the product and the customization options that the hotelogix team allowed. Cons Customer service was sometimes difficult because many of their support team were based overseas and I had a hard time communicating with them. Review Source Response from Hotelogix May 31, 2018 Hello Timmy, good to know that you find our PMS suitable for all your technological requirements. VK Vasilis K. Administrator for Owners Used the software for: ### "Porto Fiscardo & Zavalata Holiday Apartments, Kefalonia, Greece" April 21, 2014 5.0 We have used Hotelogix for the past three years. Every year we become more efficient to our guests and the user friendly system allows us to have better control of our resort. Being self contained apartments the Hotelogix booking engine has enabled us to link it to our website for ease of use for our guests and quick response confirmations to their booking. Most importantly, Hotelogix has a highly capable support team always available. Our account manager's response time always sets us back on track when we have some difficulty. We are not living in the same country as the resort's location but we are managing the bookings as if we were in resort. Lastly, besides that it is a great system, the Hotelogix team is always upgrading and developing the system. This is a booking system which is capable of being tailored to your specific needs. Review Source AV Angel V. IT Manager Hospitality Used the software for: I used a free trial ### "Hotelogix works perfectly in small hostels." May 6, 2021 4.0 The support is fantastic, also the creation of rooms is easy. Pros Hotelogix works perfectly in small hostels. Also, you can get more room suscriptions for expand your business. Cons If you have only one location, or just a few rooms for rent Hotelogix could be a little expensive option. Review Source kJ kevin J. owner Hospitality Used the software for: Less than 6 months ### "The most unprofessional company" November 23, 2018 1.0 Be cautious working with this company. They will waste your time. Pros we do not have anything good to say about their product. they try to sell with their cheap price, but their service is also nonexistent. Cons \-they will insist using your own credential to set up connections -the staff is technologically imcompetent -they will have 5 guys come online saying they are managers, but none is doing anything, the only person working with you is unsupervised and untrained. Review Source OK Omar K. CEO Hospitality Used the software for: Less than 6 months ### "Great PMS " November 6, 2017 4.0 Easy to install and run Pros Easy to setup and get up and running. Great customer support 24x7 and my transition contact have been great all through the process. Cons Limited languages for manuals, missing some reports which the team is happy to create for you. The phone app is limited so it does the basic night run and a few other functions, I would like to see the app run the full cloud system Review Source Response from Hotelogix May 31, 2018 Thanks for your feedback. We are working towards making the app more feature rich. SS Sodeardar S. Hotelier Hospitality Used the software for: 2+ years ### "Prompt response of customer service " April 4, 2019 5.0 We highly recommended this software and keep on updates us the new features in future. Pros Is easy to Manage and everything is summeriest. Cons The only thing is hard to get the details of guest upon search. Might be the data support not strong enough. Review Source LE Lisa E. Manager Used the software for: ### "Awesome Hotel booking system!" January 15, 2016 5.0 We carefully researched several hotel booking systems before we decided to go with Hotelogix and we are not disappointed. The staff were polite and very helpful in getting us set up which it seems was our biggest obstacle due to the fact that we had heavy bookings and our schedule was already almost completely full for our "high season". It took awhile to do this but now that we are working with Hotelogix we are so pleased with it because it's an awesome system, brilliant really, easy to work with and easy for our clients to make bookings all on their own. We can now see it is a tremendous advantage for us to have it. We are looking forward to a prosperous year with more bookings due to our transition to Hotelogix. Review Source JA Joseph A. Software Marketer Used the software for: ### "My Recommendation" January 9, 2015 5.0 Wow am really impressed about the whole system because it really address all the question i asked from the trainer.i will say a big "ayekooo" meaning great work done. A great solution that can be easily understood by any layman. It is feature rich but at the same time, it can be easily understood by anyone. As a consultant, I find it very easy to train the hoteliers who otherwise finds most systems very complicated and takes months to understand. With Hotelogix it is few hours of training and they are ready to go. Also the wonderful support program helps in case we are stuck at any point within few seconds of request. I recommend Hotelogix to all hotels in Ghana and other part of Africa Review Source RW Richard W. CEO and Founder Used the software for: ### "Value" April 8, 2014 4.0 In my current business, I see and sometimes use different hotel reservation systems in dealing with my clients. We all know Customer Acquisition Cost is a critical measure for online sales success. Hotelogix brings a clear value proposition to small and mid-size hotels with its low cost for a quality Internet booking engine, channel management and the property management system. Their services save time and time is cost! It also enables price control and with proper online marketing will provide the consumer an easy way to book online or via mobile. The Hotelogix service delivers a cost effective solution for the three most essential elements for online and mobile marketing and sales. Review Source SS Surya S. Used the software for: ### "" March 24, 2013 5.0 Our company runs a premium budget accommodation in Indonesia. We wanted a sustainable operation for our business, and we considered running our reservation system in the cloud. Hotelogix was attractive to us due to its price, scalability and ease of use. The implementation only took 1 week; With the support of Hotelogix, our team could utilise the software really well within only 2 weeks. We have relied on Hotelogix for the past 6 months and we have received plenty of support from Hotelogix staffs throughout that period. We managed to obtain our first $100K in revenue within 5 months of operation due to Hotelogix's ability to meet all of our business requirement. Review Source PB Peter B. Owner Used the software for: ### "Wow!! Excellent service and Professional. " April 22, 2016 5.0 We are a 61 room establishment in Carnarvon Western Australia. We have been looking for a good Channel Manager for a while and decided to go with Hotelogix. What an excellent choice!! The services was very professional straight from the start. We are now live online and very surprised with the amount of bookings that are now going directly into our accommodation grid without any problems. I highly recommend there product. Review Source KR Kurt R. Used the software for: ### "" March 22, 2013 5.0 We have been with Hotelogix for 1 year now. The program is easy to use and never has any down time. As an online system, it is available anywhere - even on iPad and iPhone. This also helps greatly if you are in an underdeveloped country where sometimes power failure can be an issue. The set up was easy and staff of hotelogix very helpful. Customer support is great, and emails are answered in a speedy manner. I also like the constant updating and new features Hotelogix develops. In my opinion, one feature that would be a nice addition is a color difference for "paid rooms". I am sure Hotelogix will implement that feature shortly. Review Source AS Abhishek S. Front Office Manager Used the software for: Less than 6 months ### "New Software is easy to use but, you should be very careful at every step." July 4, 2018 4.0 Pros Its online and can be accessed from anywhere. I use it through my Mobile App also. Reports are easy to fetch. Cons Steps can not be re-edited. One room should be able to be accessed from different users as the same time. Review Source Response from Hotelogix August 3, 2018 Thank you for taking the time to write a review, Abhishek! it is greatly appreciated. MB Mike B. Used the software for: ### "" March 22, 2013 5.0 Before Hotelogix we depended on a spreadsheet program and that was a nightmare. Rooms were constantly getting double booked or underbooked and we were losing money. Hotelogix has made operating our 23 room hotel such a breeze. No more double bookings! It helps us keep track of the housekeeping and it gives us the ability to make properly formatted customer invoices. I love how we can easily keep track of data for our repeat customers. Taking reservations and sending email confirmations all just a few clicks of the mouse. The user interface is so simple almost anybody that uses a computer could operate it. Review Source yB yassir B. CEO Hospitality Used the software for: 2+ years ### "A solid PMS for small and midsize properties" April 12, 2019 5.0 Hotelogix streamline online sales with success and reservation are getting very easy. support are reactive when needed. Pros Its a complete PMS with a very user friendly reservation management screen, housekeeping module, POS module, booking engine and channel manager connexion. the software is well adapted for properties from 10 to 100 rooms that are selling in multiple channels: online, walkings, travel agencies offline... the mobile app is also very usefull for camps Cons some modules are very rich and need sometime to adapt but a half day training is sufficient in most cases Review Source FG Francisco G. Founder Used the software for: ### "Good PMS system" March 6, 2014 5.0 We are using Hotelogix for 1 month, it's simple and easy to understand, I was looking into 5 different options and take several months for my election. Now we are using the PMS without problems and think to integrate with payment options later. Hotelogix forces us to be more profesional in our organization, and that's good! Pros: They answer the emails very quick, and try to help very fast. Cons: I will like if I can handle hotelogix for to register the arrival time at work for the staff. That feature would be very helpfull for me. Review Source TW Thompson W. Manager Used the software for: ### "Works perfect for our small hotel" January 28, 2016 5.0 The features and functions are easy to use. You have access to your PMS from anywhere. The live support is a great help and you never have to wait long for a response. Our account manager is always helpful and assists anytime we are looking for ways to maximize the use of Hotelogix. Review Source dB daniel B. Hospitality Head Hospitality Used the software for: Less than 6 months ### "Take time to understand by staff. Facing issues in usage." January 5, 2017 2.0 I used the software but faced lots of problems in ease, money is costly also facing problems in channel manager. Now searching for other software. Also got to know about other software which is being used by many hotels and much more compatible and easy to use by the staff and more. Review Source MK M.Hoss K. Owner/ operator Hospitality Used the software for: I used a free trial ### "Hotelogix review " September 29, 2020 4.0 Good. Pros Goodvsoftware , great functionality but a little expensive for smaller operation ( up to 40 rooms) Cons Ease of finding information about room statues and reservations. Alternatives considered [OwlNest](https://www.capterra.com/p/201920/OwlNest/) Reason for choosing Hotelogix Did notdue to pricing. Review Source MK Messach K. Corporate Digital Marketeer Used the software for: ### "Freemium Free Premium" May 19, 2015 4.0 We tried using Hotelogix Freemium on our smallest property which only had 7 rooms and no breakfast. The setup was a bit disturbed since there was quite a load on our internet connection back then but other than that and some difference in terminology there were no difficulties. After a few months, the Freemium had proven itself to be a solid Premium product although it was FREE and to this day it remains solid and FREE. Review Source Response from Hotelogix May 19, 2015 Thank you Messach for your valuable feedback! GP Gaurav P. PMO Used the software for: ### "A unified solution - perfect for a new hotelier" January 9, 2015 4.0 Before making our 40-room beach resort fully functional, we chose Hotelogix over other offline PMSs as it is a simple to use comprehensive solution that suits the requirements of reservations, restaurant management and booking engine for our website. Amidst all the chaos of launching a new property, having a system like Hotelogix simplified all aspects of management, so that we could focus on our hotel opening and take care of streamlining other things. Review Source DP Denis P. General Manager Used the software for: ### "Hotelogix is a great software to manage your hotel" February 24, 2014 5.0 We have been using Hotelogix form more than 2 years now and it has been great. It is very handy to have a cloud system that you can access everywhere and anytime. The other great feature of Hotelogix is that you have the possibility to connect with all the mayor reservation webpage (such as booking, expedia) and all the reservation are placed automatically on the Hotelogix system and the availability update automatically. This save us a lot of time! Review Source Similar Products Featured