# Page 4 | Hotelogix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Hotelogix the right Hospitality Property Management solution for you? Explore 251 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76374/Hotelogix/reviews --- Hotelogix 4.4 (251) [View alternatives](https://www.capterra.com/p/76374/Hotelogix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 4 - Reviews of Hotelogix ## Showing most helpful reviews Showing 76-100 of 251 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Adnan A. Director of Front Office Hospitality Used the software for: 6-12 months ### "Hotelogix" May 24, 2022 5.0 Great service provided by Upendra. Pros Upendra from the management team is very efficent and is always available to help. Cons None that I can think. Every systems can go through minor issues here an there but it is always about delivery. Review Source MA Myrtos A. Director Used the software for: ### "Hotelogix customer review" May 3, 2013 5.0 Our overall recommendation is that after using Hotelogix for over 3 years, we strongly suggest any hotel, B&B or similar lodging establishment trial run Hotelogix before finalizing any selection process. We have benefited from it's ease of use, cut expensive and often obsolete equipment to store data/maintenance, and from our experience know that Hotelogix is a reliable partner for our business. We trust future users will enjoy the product/service/support we have over the last 3 years. Pros Our company selected Hotelogix for the following reasons: it's ease of use, it's stability, a very rich and functional feature set, links to OTA's, and a very strong and effective customer support base. This support proved to be very effective and helpful! The benefit's of it's pricing simply added to the already impressive set of gains we received utilizing the product. As user's of the system, we can write a glowing review, but to be fair and transparent, any company seeking a PMS system that will meet all their requirements, we strongly advise prospective customers give this product a trial run. We tested approximately 6-8 PMS products, and found only one which offered similar features and strengths, but not the matching cost benefits. As users since August 2009, we have had solid support, strong feature updates, and as the product grows, we are certain that in deciding to use Hotelogix, we made the correct decision, and we've proven it over 3 years of easy, reliable use. Cons A few negatives we experienced were during the development phase of the product, very early on. As the product matured and bugs were eliminated, we cannot find fault in the product or it's support service. Review Source SK Susheel K. Group Revenue Manager Hospitality Used the software for: 6-12 months ### "Great Software in Budget. " October 10, 2022 5.0 Pros Gret software in budget and never see downtime, we are using now from last one year. We are happy only Cons one issue is that we have multiple hotels but hotologix unable to setup Group login for admin. I connected with them, but they said if group login made then invoice would be generated for any 1 hotel out of all that is not fair. looking forward for this improvement. Review Source SN Spoorti N. GRE Hospitality Used the software for: 6-12 months ### "Overall experience is really good and would love to recommend. " October 10, 2023 5.0 Overall experience is really good and would love to recommend. Pros The customer support and ease of use. Suitable for all the beginner and experienced. Cons Once after updating the payment can't modify.. Review Source GW Gerry W. Owner Used the software for: ### "Changing you core PMS system is never easy as every member of staff is affected!" January 12, 2015 5.0 We installed Hotelogix about 6 months ago as part of an overall move to cloud based applications. We had been running a system called AvonData for the past five years. Our criteria included support of traditional PMS functions, an integrated web booking engine, channel manager, EPOS and function room booking capability. In addition we wonted a system that seamlessly integrate with other cloud based solutions such as Xero, accounting along with a willingness to interface with revenue management solutions such as PriceMatch and review management systems such as ReviewPro. Support particularly out of normal working hours together with a good issue tracking and account management approach were also important. Cost was a consideration but not our number one priority, we felt that feature/function match, customer support and being part of a large growing company were equally important. Installing a new core system is never easy as it affects your whole business and virtually all members of staff, we made some mistakes such as not fully mapping our requirements and not spending time getting staff 'buy in' six months down the line we are fully live on all modules and starting to reap the benefits of our decision. I like hearing my phone 'ping' with new accommodation bookings seven days a week, twenty four hours a day with no operator intervention. Managing our room stock from a single Global rate System helps me keep on top of the revenue management side of the business, integration with Xero is also a big plus point. We have notice that the system is very functionally rich and although we are only a small country house hotel (18 rooms, function rooms, restaurant) we have some special practices which the system can accommodate. Overall I think the system has some excellent feature/functions supporting our needs now and more importantly in the future. Its cost effective to use,we pay a low monthly fee, and their customer service is becoming more and more responsive. Review Source SK Sandeep K. IT Manager Hospitality Used the software for: 6-12 months ### "Excellent " September 12, 2023 4.0 Over all good experience with the hotelogix and with the team Pros The Support from the support team specially. Cons Tally integration need to improve or it could be offline tools Review Source PK Pawan K. Senior Manager Alternative Medicine Used the software for: 2+ years ### "Awesome Product" April 5, 2022 5.0 Fantastic Pros This is a User Friendly Software and it very Easy to use. Cons Entering the Rates is critical in the Software Review Source NX Nadia X. Reception / Manager Hospitality Used the software for: 2+ years ### "I don't know how to title this" July 22, 2021 5.0 when I have a problem they are very helpful & help me Pros what I like the most is the ease of the product. It is not a complicated system Cons I can't really think of any features that are not satisfactory Review Source KM Khalil M. Reservation Department Hospitality Used the software for: 2+ years ### "Easy to use and good customer service" April 12, 2019 5.0 Pros The software is very easy to learn and understand, it simplifies the tasks that before, I had to use manual methods which were time consuming. Cons Nothing as everything is working as I expected) Review Source Response from Hotelogix June 20, 2019 Hi Khalil, Thank you for taking the time out to leave us a review. The fact that you've highlighted the simplicity and ease-of-use of our product is commendable, since this is what we strive for. Automating daily operations is a cakewalk with Hotelogix and we are happy you have been successful in minimizing manual dependency and saving time. We look forward to our continued association. RP Ram P. Fom Hospitality Used the software for: 2+ years ### "Nice" September 20, 2023 5.0 Pros process is easy , transaction is smooth Cons customer support may need some improvement Review Source CD Chimi D. front office manager Hospitality Used the software for: 2+ years ### "userfriendly, " July 19, 2022 5.0 wonderful Pros I like the frontdesk module of the software it's very user friendly Cons Little difficulties on the initial days but once we got friendly with the software there are no cons. Review Source JG Jessica G. Admin. Assistant Hospitality Used the software for: 1-2 years ### "Our little Cayman Resort" September 20, 2022 3.0 Overall, it has been a good experience so far. The team is always available, when needed. Pros Adaptable, user-friendly, 24/7 customer support. Cons Inability to print notes added to the reservations. they can only be seen on the desktop. The inability to make changes to one room in a group/block without the changes affecting the other units in the block. Review Source JM Jasmin M. Hotel Manager Hospitality Used the software for: 2+ years ### "Hotel Durban Review" July 4, 2022 5.0 we are satisfied with Hotelogix service Pros PMS is user friendly and can easily understand. Cons No day use feature. It us very important in the reservation if we can reserve guest for Day Use only Review Source SA Sydney A. Change in latitude Getaway Coordinator Real Estate Used the software for: 2+ years ### "Update to our program" January 31, 2022 5.0 Pros It makes our day to day bookings easy to use. It's also helpful to be able to look as the whole set up and see stats. Cons One thing I dislike is trying to find out how things are programed. Maybe videos on how to work the system would be helpful for some. Review Source MI Mohamed I. General Manager Hospitality Used the software for: 1-2 years ### "The right choice For PMS" August 31, 2022 5.0 Great experience that improved guest service and management Pros Easy to use, extensive full functions abd great support Cons Nothing as the software and suppot covers all our needs Review Source ZL Zainulabidin L. Finance Manager Hospitality Used the software for: 6-12 months ### "8.3/10" September 20, 2022 4.0 Value for money Pros It's a very good easy to use friendly system. Cons Errors and glitches sometimes causes disasters. Example change in rates without changing them. This leads to wrong information across the platform Review Source PG Praveen G. Owner Hospitality Used the software for: 2+ years ### "Hotelogix is as good as the best PMS in the hospitality industry. " April 4, 2019 5.0 Excellent. Life has become easier for the management, staff and guests alike. Pros Ease of use and never a downtime. Fast cloud based. Personalized customer support although you hardly need it. Cons Nothing. We have been using it for all our properties for the last 6 years. Review Source Response from Hotelogix April 9, 2019 Hi Praveen, Thank you for your feedback. What you speak of is exactly what we strive for, at Hotelogix- Making life easier for hoteliers, the hotel staff as well as the guests. We are thrilled to have made that happen at your¿s and look forward to our continued association. SB Smrutranjan B. Audit executive Hospital & Health Care Used the software for: 2+ years ### "Best software " March 29, 2019 4.0 4.5 best user-friendly software. Pros a lot of features // like reports and house view Cons night audit and kill night audit and rest all are fine. Review Source Response from Hotelogix April 9, 2019 Hi Smrutranjan, We appreciate your feedback. Customer Experience is at the core of what we do here at Hotelogix, and we understand that user-friendliness is an integral part of it. Should your issues persist, please feel free to get in touch with our support team. We look forward to adding value to your hotel to the best of our ability. Do take a look at our recently launched Marketplace and let us know your thoughts. AT Anto T. RDM Hospitality Used the software for: 1-2 years ### "Royal orchid hotel" November 18, 2022 5.0 Great Pros Ease of use and onlineI have been using for more than 2 years it is user friendly Cons Profile management Using guest information for multiple property Review Source JE John E. General Manager Hospitality Used the software for: 1-2 years ### "Review for Hotelogix" September 1, 2022 4.0 It has automated our reservation process and made reporting smoother Pros The frontdesk view is great. I like the links to training videos also Cons The POS interface can be more cool in appearance Alternatives considered [eZee Centrix](https://www.capterra.com/p/135677/eZee-Centrix/)[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/) Reason for choosing Hotelogix Was the best among the alternatives i got Review Source MR Matrika R. GM Hospitality Used the software for: 6-12 months ### "Excellent software for our Hotel." June 14, 2018 5.0 Time saving, easy to use, can use online from anywhere, pricing accuracy, excellent technology. Pros Hotelogix is best software because; 1. There is no chance of having multiple bookings; it is integrated with online agencies as like booking.com. Expedia.com and other. 2. Another best feature is setting price, we are able to set our price for all online agencies, and it converts into our local currency according to banking exchange rate. 3. Night Audit also another excellent feature, after we finish our night audit we can't change price for the second time which is safe and stops financial leakage. 4. We can use this software from anywhere which is very convenient to book rooms from home or during travel. 5. There are other many features which makes things much easy. Cons Nothing really, but we need more regular training so that we can use maximum features and get more benefit from it. There are many topics in 'Administrator Console' that we have not used fully. Review Source EA Ethan A. Owner Hospitality Used the software for: 2+ years ### "Like The Software & Love The Support" February 2, 2021 5.0 Hotelogix has made it easy to integrate many platforms into one location. Their chat support and our personal rep have always been very supportive and helpful with any questions we have. Pros Once you get the hang of Hotelogix software, it's relatively easy to use. I like that it integrates multiple online travel agencies into one. Cons A missing feature is a manual for troubleshooting. If I ever have any issue, I have to reach out to support because there isn't a quick reference guide. Review Source VR Verified Reviewer Manager Hospitality Used the software for: 2+ years ### "My perfect experience with hotelogix" April 12, 2019 5.0 I got the best experience ever! it solves all issues with the room, and it makes it easier to follow up on everything and everything is accounted for! its a wonderful experience!!! Pros Its easy to use and efficient! makes running the hotel much more easier! Cons no complains! meets all my requirements Review Source Response from Hotelogix April 18, 2019 Hi there, Thank you for your review. It is great to know that our product has helped you manage your hotel better and more easily. We are glad you found value in our easy-to-use PMS and look forward to being of continued service to you. AT Abhishikt T. Audit reservation Hospitality Used the software for: 1-2 years ### "It just very simple and easy to handle." July 4, 2018 5.0 Our hotel chain company was fully depended on this and helped us a lot understand flow and process of entire software and now we are able to build our own CRS. Pros 1\. UI is simple 2. Easy to understand 3. HX support very responsive when it comes to customization or addition of extra feature. 4. Customization option are very effective and easy control . Cons 1\. Room blocking audit trial can be improved. 2. Temp block option can be also improve as in if by mistake we don,t select timing for temp bock it just disappear. (In this situation it can be used as 30 sec block). Review Source Response from Hotelogix August 3, 2018 Thanks for taking out time to write a review for us. It¿s great to know that Hotelogix has helped you build your own CRS and you¿re getting benefitted from our features :) Your suggestions will be shared with the concerned department. Dedicated account manager for your property will update you on the same. AW Amos W. General Manager Hospitality Used the software for: 2+ years ### "Best PMS FOR HOTEL" April 30, 2022 5.0 saves time and enable to the use to control hotel operations. Pros User friendly: it is is easy to use and thus takes short time to train new personnel on how to operate. Cons I have really nothing negative about Hotelogix Review Source Similar Products Featured