# Page 2 | Hotelogix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Hotelogix the right Hospitality Property Management solution for you? Explore 251 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76374/Hotelogix/reviews --- Hotelogix 4.4 (251) [View alternatives](https://www.capterra.com/p/76374/Hotelogix/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 2 - Reviews of Hotelogix ## Showing most helpful reviews Showing 26-50 of 251 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB AKANIT B. MD Hospitality Used the software for: Less than 6 months ### "Good Value PMS for Daily Hotel Operations" December 12, 2025 5.0 One of the biggest advantages is that front desk teams pick it up quickly — even staff with limited tech experience. The interface is clean and intuitive, so training time is usually short, and basic day-to-day operations (check-in/out, room assignment, reservations) flow smoothly. Pros 1\. Cloud based solutions, which makes my life easier. I can check my hotel operations from anywhere and any time, I do not need to call my hotel staff anymore. 2. Creating a reservation, check in or check out, is very easy and fast. Very user friendly. 3. Good value for money. 4. Live Support help my team to be able to get help anywhere any time. And it is quick. Cons For myself and my staff, we don't have any issue or problem with the software and if we have any, LIVE Chat and their local support can resolve Review Source MK Marwan K. Cluster Sales Manager Hospitality Used the software for: 1-2 years ### "Highly Recommended for Hotel Management" December 3, 2025 5.0 Overall, Hotelogix has streamlined our operations, improved efficiency, and enhanced guest experience. It is a solid and trustworthy solution for hotels looking for a modern, cloud-based PMS. Pros Hotelogix is an excellent cloud-based hotel management system that delivers efficiency, accuracy, and seamless operations across all hotel departments. Our experience with the system has been highly positive, especially in terms of ease of use and operational control Cons The PMS is exceptionally stable, and the real-time syncing across channels has significantly reduced overbookings and manual errors. Channel Manager integration works flawlessly, keeping our inventory updated on all OTAs at all times. Review Source RM Redi M. Manager Hospitality Used the software for: 2+ years ### "Great pms with great support" December 3, 2025 5.0 Pros Booking management,customer suport,security and a great value for money,the customer support is the main feature Cons I can not describe something Review Source SN SAROCHAR N. Division Manager Information Tecnology Real Estate Used the software for: Less than 6 months ### "Easy to use" December 9, 2025 5.0 Overall, Hotelogix to be a powerful, feature-rich, and reliable cloud-based Property Management System (PMS) that streamlines hotel operations, from reservations and channel management to reporting, with exceptional customer support often highlighted as a major strength. Pros \- Easy to use - Customer support, available 24/7 and very helpful - Automates tasks like billing and confirmations, saving time. - Mobile access makes life easier for me, as i need to move around maintaining different property in different places. - It is better now that they have Thai support, where Thai staff can reach out easily for any kind of help. Cons \- Complex setup, specially concern with Tax. Maintenance package. - Reporting part is not as according to Thai culture, many missing reports which we can find under other software Review Source MR MICHAEL R. OWNER Leisure, Travel & Tourism Used the software for: 2+ years ### "HOTELOGIX REVIEW" July 16, 2021 4.0 HOTELOGIX ALLOWS ME TO GET A GREAT OVERVIEW OF MY BUSINESS AND INCREASE PROFIT BY USING REPORTS AND THE FUNCTIONALITYOF THE SYSTEM TO ENSURE BEST RATES ARE BEING PUT OUT AND THE POS SYSTEM ALLOWS GREAT AUDITING AND REPEORTING WHICH ALSO HELPS IN BUSINESS PLANING AND PROFITBILTY. Pros HOTELOGIX IS EASY TO USE AND ALLOWS COMPLETE HOTEL MANAGEMENT OF RESERVATIONS AND POS SYSTEM TO ENSURE A SEEMLESS OPERATION. Cons INTEGRATION IS NOT SO EASY AS THE TECHNICIAN AND MANAGERS AT HOTELOGIX NEED TO TAKE TIME TO FULLY UNDERSTAND WHAT YOU WANT FROM THE SYSTEM AND HOW YOU NEED IT SET UP AS EVERY BUSINESS IS DIFFERENT AND OF COURSE IF YOU ARE NEW TO HOTELOGIX YOU DONT FULLY KNOW HOW IT WORKS AND WHAT GREAT FEATURES IT HAS. THIS CAN MEAN THAT YOU DONT GET FULL VALUE OR USE FROM THE SYSTEM AT FIRST AND IN WORST CASE YOU DONT SET UP PEFERCTLY SO NEED TO FIND WORK AROUNDS AT TIMES. Reason for choosing Hotelogix WE WERE ALREADY USING HOTELOGIX AND ALSO THEIR NEW POS2 SYSTEM MEANT WE COULD INEGRATE THIS AND MADE OUR ACOCUNTING EASIER. Review Source VR Verified Reviewer Owner Used the software for: 6-12 months ### "Very Slow Support full of bugs. Never admit they are wrong will cut you if you miss a payment POOR " June 16, 2018 1.0 i cannot say i got any benefits from it just caused me no end of issues and wasted money Pros Has some good features links to most of the otas, they do most of the work for you but takes ages to set up. Cons Support is very slow, especially weekends, any issue can take days to resolve. I recently missed a payment while i was away from the office, without any warnings they blocked my account. After speaking with support, the boss and everyone in hotel logix basically who i could get to talk to, explaining i did not have my card with me, was assured i would get my system back on, 2 days later still no access my staff are running the hotel virtually blind, they dont seem to care my staff cannot get onto the system, emails are ignored skype ignored. There are better systems out there for a lot less money. They are typical of a lot of companies i have worked with in India good to start with but then the support disappears once they think they have you. They also never admit if they make a mistake, many times my breakfast rate is all over the place with no explanation, when i report it, it takes a couple of days for them to fix without any explanation and losses on my part i.e giving away free breakfast because of the bugs in the system, but never an apology just make up an excuse. Also charge to connect to trip adviser no one else does, any way they can make a few extra dollars they will, read the small print and make sure you know exactly what you are getting. I was promised all sorts when i signed up but in reality i got half of what they said and they wanted charge me for many other things. The system has bugs the support terrible. DON'T WASTE TIME MONEY BAD SUPPORT FULL OF BUGS Review Source Response from Hotelogix June 27, 2018 It is unfortunate that while you find the system nice, your experience with Hotelogix support team has not been positive, We have noted your feedback and keen to meet your expectations on support. Hotelogix is a transparent Client centric company wherein our customer are the pioneers of Hotelogix future road-map. An account manager is assigned to each of our clients and they are specially trained region wise to help assist them on all issues. A 24x7 online live support is also available for any support related issue at any point of the day where are customer relations officers are present to resolve your queries during daily operations. We would really like to understand the rate issue being referred to and help sort it out for you. Regarding accounting, please be rest assured that our Accounts team has a set process in place to ensure a proper protocol is followed for minimal friction, in line with client¿s best interest. The monthly bills are payable within specified timelines. RC Roy C. CEO Hospitality Used the software for: 2+ years ### "Hotelogix- One Solution for many Challenges" June 23, 2023 5.0 Pros Hotelogix is a very user-friendly PMS. Reservations can be completed with minimum steps. Very easy to learn for fresh team members. Connects seamlessly with the OTA s. channel manager and Booking Engine. Splitting of one single booking in different room categories in the same hotel for different dates can be very easily done in Hotelogix- this is a miss in many of the mid priced softwares. The customer service team members- \[sensitive content hidden\] and \[sensitive content hidden\] are available at your service when you need them the most. They have been extending wonderful support to all our resorts that we manage Marketing and Reservations. Cons Being a hotel management software, I think the store (Main and stores under individual departments), linen management, accounting etc are missing in the PMS. These should be made available as part of the PMS. Customisation becomes a challenge some times. It takes very long time to get the customisation in place- may be because they are handling huge number of hotels. The mobile app is a let down. It does not function as expected in comparison with some of the other PMS options. Review Source GM Giorgos M. General Manager Hospitality Used the software for: Less than 6 months ### "absolute \*\*SCRAP\*\*" November 25, 2016 1.0 I would prefer to use an excel spreadsheet than your program and i regret the time we prepaid one year subscription. For example lets see some points: ~Every time to login you have to enter an image verification code, enter your username (which has to be an email) and on the second screen it tells you that you have already login in a different device. in the third screen you have to select your "counter". Even if you have only one counter per user you will have to select it. and then you wait 3 second the PMS to show the final screen. So that is 30 seconds every time! ~Your system doesn't provide multi use. You cannot use the same account in 2 different computers simultaneously. Also if a different user has opened the one's room details, you will not be able to open it in your computer and will have to find who has already opened it..or wait for him to close it. Also to do the night audit you will have to logout all the other users! You have an option to do it though the extranet and wait 3 seconds but all this proccess will take 10 minutes. Imagine that to do it every time from a mobile device. And then the users will have to login again to use the pms ~the rooms that are to departure today don't have a different colour! ~You select a room, you make a reservation and the system saves it in a different room. CRAZY!. i have videos to show you if you want ~you cannot see which reservations are guaranteed and which not! ~you cannot move with the mouse a reservation to different dates ~the housekeeping report cannot be printed from the previous day! and not able to print for the next X day. only for the same day! and this is not a housekeeping report, it lacks very important information ~there is not option to build your own reports, and you are not willing to build a custom one.. ~there is not a report to show the arrivals, departures and staying rooms in one piece of paper at once ~in the main screen there is not a info bar to show the numbers of available and occupied rooms ~you cannot see the money balance of the departuring rooms for a given date!! and there isn't a report to show all the clients that paid today or a X date ~your replies to the emails are out of topic! ~you cannot set the rooms to be double (for 2 people) and every time you have to select adults 2 after having press the "enable editing" button I totally suggest you to avoid it unless you have a 3 rooms lodging Pros Nothing Cons all the above that i mentioned and a lot more Review Source Response from Hotelogix December 16, 2016 Sincere apologies! We have addressed your concerns below -Image verification code is a security measure -Counter Selection: \`already login¿ pops up for previous logins -Multiple user access is possible -\`Opened Reservation¿ has an update restriction to avoid over riding of work -Night Audit helps close current days¿ transaction -Checking out reservations to be tracked on Frontdesk -Assign room to block a particular room -Refer to Booking Deposit Tracker Report for deposit guarantee booking -Move is used to transfer a reservation from one room/type to other on same dates -For different date, Stay Details>Edit Reservation Form>Shift -Reports >Housekeeping report> print Housekeeping report -Check House Status on Frontdesk for hotel occupancy -Money balance for departing rooms: Frontdesk>Room Operations>Checkout list -Money collected: Report>Cashier Report>Counter Revenue Report -Select double occupancy when creating reservation -Custom reports are possible CB Cheryl B. Owner Hospitality Used the software for: 2+ years ### "Good Value" December 10, 2021 5.0 Not having any PMS to compare to this, I will say that they are pretty great if you have the patience. It's like going to COSTCO, don't go if you are in a hurry or hungry. 2 years in, we are pretty happy with it, we just had to adjust our wants and needs to the program. I suppose that goes for whatever program you select. If you are a small business, this is a good choice, even with the snags. Pros Does much more than I need but I am happy it's there if I need it. Customer service is frustrating but they always fix whatever issue you have, if it is fixable. I think this product is probably the best you will find out there for the money and service provided. I shopped a long time before selecting this PMS. Cons The learning curve was brutal, at least for people with absolutely no previous experience. However, my account manager was always egar to help. He was always there for us. Unable to go back and update or correct information after night audit. After night audit you are litteraly locked out of doing anything. We hate night audit but understand other properties needing it. When you do locate a help area you have no option to "search" for your problem. We hate that this system wants to round off. You can't just opt out of the rounding option so when it figures you have a wierd carryover, it automatically adjusts it, causing us problems closing folios sometimes. Unable to provide the customer with a full bill showing room charges, payments etc until checkout and night audit has been completed. Review Source NK Nivedeeta K. Revenue Manager Hospitality Used the software for: 2+ years ### "Great Overall !!" June 30, 2021 5.0 Pros Overall system is very good including integration, OTA connectivity, review system. Great in reports. Cons We will be needing a back-office module. Review Source RK Rodney K. General Manager Hospitality Used the software for: Less than 6 months ### "Worst purchase of my life!" March 21, 2017 1.0 During the transition from one reservation software we were using to Hotelogix, they changed the channel manager over before it was ready to be online and usable. We had to use both Hotelogix software and the previous software we had been using for about 3 weeks- transferring reservations back and forth so we could take payments and keep all of the reservations straight. They didn't get our payment processing set up for weeks after going live with their software. We had reservations coming into Hotelogix from Booking.com, Expedia and etc but couldn't process the credit card payments! I wouldn't recommend this software to my worst enemy! Also- they gave us a discount to pay a year in advance. Then they took about two months to get the software working for us. Then when I wasn't happy with it, they refused to refund ANY of my money! STAY AWAY from Hotelogix!! Pros It looks good when they demo it quickly but beware. I can say it was easy to set up pricing, open and close rooms, tings like that but the good pales in comparison to the overall bad experience. Cons It's not user friendly. There are way too many steps required to do even the most basic of operations. The support is horrible in that you can only email them and hope for a response. There is no number to call to get help if you are in the middle of checking a guest in and something goes wrong or you just have a question. Review Source Response from Hotelogix April 11, 2017 We have already addressed your concerns, as listed below, Transition to New Channel Manager: We had planned the transition and all existing reservations were uploaded. However, as with any system, the reservations that flow in during the transition time had to be manually uploaded. All new reservations from Channel Manager started flowing in to the PMS once the transition was completed. Payment Gateway: The payment gateway vendor from your end was unable to furnish required information for the integration. Eventually, when you switched to another Payment Gateway vendor, there was an issue with their sign-up which delayed the process further. Once the right version was signed-up, the integration was completed quickly. Credit Card Issues: Recording the Credit Card information within the PMS is against the PCI Compliance and industry accepted best practices. We offered an alternative solution that many of our clients use (Locator Emails) but this wasn’t taken up. Support: We have a dedicated account manager for all our clients to help resolve any issues on priority especially during onboarding. We also have a 24x7 live chat support for our clients, apart from the regular Email support. We have over 1000 clients in 100 countries that are using the system effectively. As with every system, there is a certain way of working to ensure the system integrity and best practices are followed and these can’t be changed upon individual client requests. We pride ourselves in the value that our product brings to the table and offer an unrestricted free trial for 15 days so the user can try the system in depth. Please note that you decided to go with discounted pricing for a yearly contract and such discounted yearly contracts are not refundable. We are more than willing to discuss and resolve any open issues with our current or past clients. Also, we always appreciate feedback, whether positive or negative since it provides us with the opportunity to learn and grow as an organization. Girish K. Front Office Manager Hospitality Used the software for: 6-12 months ### "Smooth To Operate Hotel Software" November 15, 2022 5.0 It has been highly recommendable and end of the day guest satisfaction is on point with Hotelogix. Pros Front desk operations management is very easy to operate. Invoice are completely customizable and very easy to automate the entire operations from rates management to sending confirmations to guest or setting alerts for respective departments of our hotel. 24/7 customer support and very supporting staff especially \[SENSITIVE CONTENT\]. Cons There are no cons faced till date and support always do a great job to resolve our queries. Reason for choosing Hotelogix Cloud benefits and easy reporting made us accept Hotelogix. Review Source (CG) Chandraguptha T. Site Reliability Engineer Hospitality Used the software for: 2+ years ### "Since 2015 Oct, I am using Hx it was great to see basic to advances features in 500+ hotels till dat" June 28, 2018 3.0 Made life easy for different need on Front Office Operations only, as of now there is no other department support features apart Front Office & Restaurant POS. Pros On Request, Lot of new features have been developed on based on universal resolutions, As everyone knows it is really difficult to handle large chine of hotels like Treebo, as we can't handle manually based on expending the hotels in one portfolio & to analysis the data, So with help of API, these became possible, as per our requirement HX had supported us with best hospitality support. It is really easy to use & anywhere at any time we can access based on our requirements using Website, APP, Msite everything is unique good days as well. Cons we have seen blackout dates with multiple bugs & had some restriction access on usage hence there were multiple escalations on usage on bulk actions & API Calls, hence we had failures & bad days as well. Review Source Response from Hotelogix August 3, 2018 Thanks, Chandraguptha for leaving a review. We are proud to be a part of Treebo¿s journey so far and look forward to the future interactions and thereby the development of our product. We value your suggestions :) MG Mindaugas G. CEO Used the software for: ### "Shakespeare Hotel" February 28, 2014 3.0 I used Logix for several month, its a great hotel management program, but still need to be fixed and added more option. I discontinued to use it because during few month i understand that i spend more time by using Logix than i do my reservations by excel program. Main points are these: 1. Logix can't make invoice for several reservations of one group. Means if i would like to get payment from tour agency which sent me 10 customers (10 rooms) i must issue one by one invoice to get a payment. That's a lot of paper work and very confused. 2. I can't understand and follow which reservations been paid and which not, must follow manually. 3. In reports i can't get detail report as i need. Even i can't get specific report for specific dates, for example i need customer list who check in from 1 st of December until 15 of December, so the system show me all customers who use to live between these specific dates. 4. When i add new reservation and during the period of staying our room price change, system of Hotel Logix starting to show strange amounts per night. For example, customer stayed 5 nights for 800$ and 3 nights for 900$, so in the system i got strange amount that customer pay per night: 837.5$ (its not specific as it should be) 5. I can't make an overbooking, for example sometimes we have that customer not arrived, but he paid for the hotel, and i would like to see this reservation in the bottom of table, but night audit not allow this reservation to be in the bottom and i must either delete, either to remove it from the system. (In manual case, i keep reservation in the bottom of the table until customer will arrive) So these the main points which make my decision to not work with Hotel Logix, because even i asked programmers to fix these problems but they was not able to do it. So, in general, this hotel managment program is very suitable for small hotels which has not over 20 rooms, and receive customers from Walk in or booking websites. Of course again its depend on the country and conditions of work. Hope my comment will be helpful for you business and you will improve your system Review Source Response from Hotelogix March 3, 2014 1) Hotelogix offers you the option of having a consolidated invoice for a group reservation and you can even view/ print the invoice for an individual room if you wish. 2) Hotelogix provides you the feature to view and obtain all the pending folios, so that the hotel does not have to maintain these records manually. 3)The feature, Reservation List allows you to view a detailed report of the reservations that are due to Check In or already checked in on a specific date or during a specified date range. You can view the report as per the reservation status. (Reserved/ Already Checked In). 4) Hotelogix shows the exact amount per night, the way the rates are defined to be charged. 5) Hotelogix gives an option to charge a No Show fee as per your hotel's No Show policy. As per Global Standards, we cannot perform the night audit with a reservation (Overbooking)which is not yet checked in for the day, which is why the system prompts to either Check In/ No Show a reservation.Hope this helps. Christian Davy Régis M. Responsable des Relations Publiques Leisure, Travel & Tourism Used the software for: 2+ years ### "HôtelOgix, La solution idéale!" July 23, 2022 5.0 Tout ce qui concerne la gestion des réservation est assez aisé. Et l'avantage d'être facile à l'utilisation. Pros L'aisance et la facilité de son utilisation Cons Amélioration oui sur la gestion des informations des clients. Production de rapport détaillé par exemple de leurs dates d'anniversaires, leurs choix culinaires, leurs attentes,.... Reason for choosing Hotelogix Les bons choix ne s'abandonnent pas aussi facilement. Review Source TT Tony T. Revenue Manager Hospitality Used the software for: 2+ years ### "Hotelogix Review" August 18, 2021 4.0 Pros Layout/ Staygrid is easy to use, payment processing and inventory management is easy once you get used to it. Cons My biggest upset with hotelogix is the Group Page/ Group Payment. Anytime there is a modification email from an OTA, if we had already charged a one night deposit etc, and the guest modifies, I have to do a lot of technical work to get the accounts accurate, because it creates a whole new reservation and there are 4 payment screens to make accurate. Group payment & Guest payment on the original reservation, and the same for the new modified reservation. Does not work smooth, with how we run our properties. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Reason for choosing Hotelogix Pricing Review Source AB Ashish B. maintenance HOD Hospitality Used the software for: Less than 6 months ### "Happy with our new Hotel Management Software." August 10, 2022 4.0 Pros Easy to use and adapt however we have not used the product in depth but when a new joinee also start using they get adapted to the software quickly. Cons No cons as of now because since we have started adapting to the new software is easy. Review Source Anil Kumar P. Reservations Manager Hospital & Health Care Used the software for: 1-2 years ### "Simply Awesome" July 10, 2018 5.0 A uniform inventory & auto OTA bookings make easy the work & to play as per the market analysis. As it is a cloud base software, can be logged in from anywhere. Each & everything is crystal clear to everyone on the system. The management dashboard is awesome for the status of occupancy, ARR, Forecasting with last year comparison. Pros The Reservation System of the software is absolutely good. Just map your inventory from the PMS, the same will be updated in OTA's through a channel manager, just you have to manage the rates as per occupancy. Cons Need to update a reminder by email/a popup for the hold till booking while releasing from the system. And We can mark a number of rooms as DNR, but we cannot remove them all at a time. Review Source Response from Hotelogix August 3, 2018 We thank you for choosing Hotelogix & appreciate your effort to write a review for us. It¿s great to get this kind of feedback from you on our Management Dashboard that has enabled you to view all critical reports from a single dashboard. Check out our Mobile Hotel app that brings the convenience of managing your hotel operations even on the go. We look forward to your feedback on the same. GK George K. Director Hospitality Used the software for: 2+ years ### "Hotelogix review" December 1, 2021 5.0 GDPR compliance is straight forward, taking of guest ID's is simple. Making temp reservations is easy as is looking up cancelled reservations and previous guests. Doing room splits and having guests pay for another room or part of an Invoice is possible, just takes some learning. Online help is always available and seldom lets you down, unless a night audit has been done. Very capable software. Pros It is very in-depth, sometimes too detailed. The guest search is particularly good. Every aspect of hospitality is covered. In fact, I have still not learned everything that is available. Cons It is impossible to make changes after a night audit. Really irritating not to be able to extend stays under the same booking reference number. It was difficult to block out dates for 4th Dec and 11th Dec 2021 which are very busy. In the time it takes to block out a cancelled room there is already a new booking. There is a glitch (time lag) between Expedia, Siteminder and Hotelogix but how does one find out who is at fault. Expedia were very keen to penalise us for overbooking. Reason for choosing Hotelogix Superior functionality Review Source JH Joy H. Owner/manager Hospitality Used the software for: 2+ years ### "I've been with Hotelogix since 2015 and have been very pleased with it. " June 19, 2018 5.0 Ease of use, reports and the ability to keep in touch with my business from anywhere in the world! Pros The support (live chat) is amazing! 24/7, informative and friendly! The upgrades are always well thought out because they listen to what their customers want and need, they offer more than any other software, I love that if you have a reservation open you don't have to close it to open a different one. The 'How do I?' links are helpful, too. There really isn't anything I don't like...the reports are awesome, the integration to various options are numerous, it's simple, fast...I never have connectivity issues like I had with previous software. It's really a great product at a better price than most, they also go above and beyond to help with anything you need or don't understand. I was able to import future AND past reservations (for reporting purposes) very easily when I 1st got onboard. Cons I wish there was a Quickbooks integration, however, it's very easy to create daily sales without it. The only other thing would be 'reservation reminders' that can be sent a few days prior to expected arrivals. Review Source Response from Hotelogix August 3, 2018 Hi Joy, Thanks for being a part Hotelogix¿s journey and sharing your feedback. I am glad to share that we do have Quickbooks integration, however, to understand your requirements better, I would request you to write a mail to mohammed.azam@hotelogix.com. We would love to assist you in that. AH Armand H. Manager Hospitality Used the software for: 6-12 months ### "This software really is the most bang for the buck!" November 2, 2017 5.0 Lots of reports that were nice to have to make good business decisions. Inventory management. One of the biggest advantages was the online inventory management. Pros This software is as simplistic or complex as you need it to be. It has all the features that a large hotel may need but works well with small motels too. I purchased this for a small 15 unit motel that operates seasonally. This software was not only one of the most affordable but it was by far the most effective. With such a small operation I really needed something simple. Hotelogix delivered. It doesn't overly complicate things like many of the other software I looked into. And best of all you can't beat the price. The support staff was fantastic anytime I needed assistance, which was minimal. I have been apart of many software installations in my experience. I can honestly say that none went so smooth as this one. These folks are friendly, patient, and readily available. They are also very honest as to recommendations for your business needs. I would recommend this software to any property manager regardless of size, but I would especially recommend it to anyone operating a small operation such as mine. You won't find a better deal out there. If you want to simplify your work life and get help managing your online program, go with Hotelogix. Review Source Response from Hotelogix February 15, 2018 Hi Armand, Thanks for taking the time to share your experience! We are glad to hear that you find Hotelogix easy to use, affordable and having good customer support. Such a review motivates us to make our product even better. Don¿t miss to checkout our Hotelogix Mobile Hotel app (available for both iOS and Android) to manage all your hotel operations on the go. MD Milka D. Sales Director Hospitality Used the software for: 2+ years ### "Smart desition " July 18, 2019 5.0 It has been great expirience and keep adding more features to it. Keeps improving. Pros We were looking for a software that would allow us miltiply user, live reports and that be accesable every and we found one that does more than that. One of the biggest plus that has is the support team always available to assist you in reaching you goals. This is one very important tools every business need to have to increase sales and make the operations more efficient. Cons Technical support Generals reports Easy to use Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Hotelogix Has more feature and was easy to use Switched from [Canto](https://www.capterra.com/p/140500/Canto/) Easier Review Source Response from Hotelogix August 16, 2019 Hi Milka! Thanks a lot for your review and yes, we promise to keep adding better and more features so hoteliers like you can have the best experience possible, on our platform. Thanks for choosing Hotelogix! BC Brian C. GM Hospitality Used the software for: 2+ years ### "Love it" November 3, 2021 4.0 Over the almost 10 years using this service, we have found it to be great product or all properties big and small! Pros Great customer service, helpful and quick in response Cons terms are not the same in all places, some thing are called by different names. Reason for choosing Hotelogix Price, and was perfect for our small property. Functionality is great Review Source GO Gaston O. Owner Used the software for: 2+ years ### "SIMPLE, INTUITIVE, EFFECTIVE" July 26, 2017 5.0 The benefits that I obtained were the simple and practical handling of the availability of my rooms, management of rates and a clear information on the finances of the hotel Pros What I like the most is that you can access the system from anywhere. This is very important to me because the hotel is not in the same country where I live. I have been using the system for over 3 years and are constantly updating and adding new features. Initially only used the PMS and now we have integrated the channel manager, to facilitate the sale of the rooms in the Ota's. This is a very big advantage as it simplifies the work of loading of reservations, since they enter directly into the PMS For sure, we will continue to grow together! Cons Is not a cons, but I would like you to implement more channels of attention in Spanish as well as reports of updates. I believe that it would also be better to follow up with the clients regarding the updates and new functions of the system and in case it is necessary to carry out some training Review Source Response from Hotelogix September 5, 2017 Thanks for sharing your experience and feedback. We¿re pleased to know that you are enjoying the benefits of Hotelogix. We also appreciate your suggestion and shared it with the department concerned to look into it. We constantly release new features and update our product regularly, and your comments will definitely help us make the product even better. KL Kharla L. Group General Manager Hospitality Used the software for: 2+ years ### "Most reliable, very stable and cost efficient PMS today." July 1, 2022 5.0 Very satisfied. Pros It is easy to use, the reports are very relevant and may be customized according to your needs, and customer service is very good. Cons Packages set up. You will need to do the attachment to the front office all over again if you edit or change something in the rate. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Reason for choosing Hotelogix It is the most inexpensive yet most powerful. Review Source Similar Products Featured