--- title: "Wrike Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Wrike the right Project Portfolio Management solution for you? Explore 3044 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76113/Wrike/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Wrike 4.4 (3044) [View alternatives](https://www.capterra.com/p/76113/Wrike/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Wrike Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews TF Thiago F Head of Client ServiceMarketing and Advertising, 201 - 500 employeesUsed the software for: More than 2 years. “It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines.“ April 16, 2026 DS Daniel S Manager, Marketing TechnologyLegal Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The high cost of learning wrike, with the intricacies of blueprints, automations, workflows, rules, and then people coming/going from an organization causes a massive amount of learning and rework.“ April 24, 2026 JV Jaimin V Project CoordinatoreInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to assign tasks, track progress, manage deadlines, and maintain clear communication within teams significantly improves productivity and accountability.“ June 3, 2026 MO Mabel O Events Marketing CoordinatorFinancial Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I’ve also run into occasional bugs and issues—nothing catastrophic, but enough small glitches or odd behaviors to interrupt my flow. And while the platform is powerful, that power comes with a learning curve; onboarding new teammates can take longer than I’d like.“ April 20, 2026 SF Sarah F Marketing TechnologistE-Learning, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools.“ April 21, 2026 JD John D VP, Customer EngagementComputer Software, 201 - 500 employeesUsed the software for: 1-2 years. “The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets.“ April 23, 2026 ER Evan R Marketing CoordinatorFinancial Services, 10,001+ employeesUsed the software for: 1-2 years. “Great project management tool that allows my team to work efficiently towards a common goal and remain updated with the latest edits or approvals through the status feature“ May 13, 2026 SB Serena B Marketing AssociateMedical Devices, 10,001+ employeesUsed the software for: More than 2 years. “I'm not sure why I get projects from closer to 2020. Or if I search for a series of words, it will single out projects with a single word from my search rather than all of the keywords together to find the specific project I am looking for.“ April 20, 2026 ## Showing most helpful reviews Showing 1-25 of 3044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shelly E. EIMS Director Hospital & Health Care Used the software for: 2+ years ### "If you don't have Wrike today, RUN and get it!" June 29, 2026 5.0 Overall, Wrike is great! We utilized the additional service to set up our first space and to understand all the pieces. Also, they are constantly adding new enhancements. Pros The first thing that drew me to Wrike was the "Excel" look, but now it's much more. Dashboards are one of the top things for me! Cons The initial setup but just because of the learning curve, on my part. You just have to take the time to get in and learn, knowing you can make modifications as you go. Alternatives considered [Microsoft Project Server Subscription Edition](https://www.capterra.com/p/238840/Project-Server/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Wrike The view and the capabilities along with cost and assistance. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Technically, we did but didn't switch. We were using Excel as a project management application which it isn't! We needed a "real" PM application. Review Source KS Karol S. Associate Director of Marketing Marketing and Advertising Used the software for: 6-12 months ### "Powerful project management tool with excellent task tracking" August 4, 2026 5.0 Overall, I had a positive experience with Wrike. It was a reliable project management tool that helped our team collaborate, track tasks, and stay on schedule. I didn't experience any major bugs or performance issues during my time using it. The platform offers good value considering the features it provides, although teams should spend time planning their workspace structure before rolling it out. I didn't personally interact with customer support or use the invoicing features, so I can't comment on those areas, but for project and task management, Wrike met our team's needs well. Pros Wrike made it much easier to keep projects and tasks organized across the team. I liked being able to assign tasks, set due dates, add comments, and track progress in one place. It improved visibility into ongoing work and helped everyone stay aligned, especially while working remotely. Once our team became familiar with the platform, it was straightforward to use for day-to-day project management. Cons The biggest challenge was organizing the workspace. When we first implemented Wrike, our team wasn't very familiar with the platform, so we created folders and projects in a way that didn't scale well. As more projects were added, we ended up with many layers of folders and subfolders, making navigation more confusing and reducing visibility. Reorganizing everything later was difficult because the workspace was already actively being used. I also think there is a learning curve when setting up an effective project structure from the beginning. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) We switched because we were looking for a project management solution that better fit our team's workflow and organizational needs. Wrike provided the features and structure we were looking for as our projects became more complex. Review Source JS Jennifer S. Senior Copywriter Marketing and Advertising Used the software for: 1-2 years ### "Wrike offers plusses and minuses..." May 29, 2026 3.0 Overall, I like having this tool and find it easy to use in most ways, but I think it could include some better features and be more intuitive. Pros I like that we can use Wrike to suit our purposes and collectively, my team can write comments in one place, which makes it easy to track the progress of a project. I also like that you can make a message as unread -- that way, I can remember to go back to it later if I'd read a message but don't have time to respond at that moment. Being able to tag each other is also really useful and helpful. When I've talked to customer support, they've been helpful. In some ways, it's easy to use. Cons I find it hard to navigate in some ways -- it seems to take a lot of steps to find the actual conversation that took place about a specific project when I'm searching. I also am not always able to find messages in my in box even though I'm tagged on a project. Another thing I'm not a fan of is how Wrike only shows the most recent comments and you have to expand to see more. It should just show everything when you go to a page but start at the bottom where the most recent threads are. My least favorite thing is that there's no search feature. I would love to be able to search my Wrike desktop and even specific pages for words, phrases, projects, etc., to find things more easily. Sometimes something comes up in this year's project that I know was discussed the previous year or the one before that. Trying to find the earlier conversations is so time-consuming and usually totally unproductive, but a search feature might make that easy. Review Source Response from Wrike June 5, 2026 Hi there! Thanks for your detailed feedback. We are thrilled you enjoy Wrike's customizability, the unread feature, and our support team. Great news: Wrike does have a powerful built-in Search feature, and we recently improved it! You can find the Search bar (magnifying glass) at the top left of your screen in the main navigation bar. It includes advanced filters for folders, assignees, and timeframes to easily find past conversations. Regarding long threads, we highly recommend trying our AI Comment Summaries. It instantly summarizes long conversations so you do not have to manually expand old comments. As for your Inbox visibility, if you cannot find tagged messages, check your Inbox filters at the top. They might just be set to only show "Unread" items. Please feel free to reach out to our support team for a quick walkthrough of these features. Thanks for being a valued Wrike user! Kendra C. Operations Systems Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Wrike Relationships" June 30, 2026 4.0 I have had a great experience with our sales rep as well as our CSM. They are both very responsive. Our CSM thinks outside of the box and is always trying to help advance my organizational initiatives. Pros The speed at which they are releasing new functionality. We receive weekly notices that contain multiple new functionality. Cons The ability for subitems to inherit parent data has failed twice in the 6 weeks it has been released. Alternatives considered [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Wrike The advanced capabilities greatly affected our decision making. Review Source Brenda H. Communications Coordinator Insurance Used the software for: 2+ years ### "Communications Coordinator" April 24, 2026 4.0 I really enjoyed getting to know Wrike and all it can do. I'm still learning more every day. At first, we just used it for one task; now we are using it to track all of our documents. It's a great platform. Pros The best part of Wrike is how easy it is to track where any document is in our production process. You can always tell exactly what step is being completed and how far it has to go. I also love that it keeps all notes from everyone who has worked on the project. Cons I would like an easier way to archive completed projects. It seems like they are just stuck in the incoming area with no natural place to make the archive. Switched from [Aquent RoboHead](https://www.capterra.com/p/121435/RoboHead/) Our parent company purchased Wrike and we started using it to make website changes. We found out it did all kinds of things and that it was less expensive that RoboHead every month. Review Source Amanda P. Diretcor, Marketing Ops Higher Education Used the software for: 2+ years ### "Solid Work Managemnet Platform " April 26, 2026 5.0 I really love the customer support, ongoing training, and consistent development of Wrike. They listen to their customers and make enhancements often. Pros I like that it is adaptive for all kinds of work - events, marketing, web work. There are lots of ways to customize things both across the board and on an individual level. If you want to see things in a Gantt chart, calendar, or To-do list, you can see it that way. We utilize the request forms, automations, and reporting. Cons It can be overwhelming at first - but once you get the hang of it Wrike comes pretty naturally for the user. Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Wrike Wrike was the one that gave us the best customization, value and met our security standards. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) Basecamp was very simple - just a calendar with a to-do list. Review Source Sven P. Department head Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A customizable project management tool with small drawbacks" April 10, 2026 4.0 The experience is very good. The support is quick. It is easy to use if you have set up your workflows. For this setting up help is available from Wrike (for payment). The software has a stable status, and if problems occure normaly they are fixed quickly. Pros Wrike is a very flexible software. So if you have good processes in place you can build Wrike for fitting to them very well. Nevertheless sometimes via API not integrated into Wrike. It works well if you customize and it fits very well to special needs. Cons Sometimes basic features of a simple project management tool are missing. Wrike sometimes does not know if it wants to be a project management tool or a work management tool. Would be good to concentrate more on project management and to implement simple feautures like pausing a task. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Wrike Wrike was already in use at some sides of our company. So we choose comapnywide the same solution. Other products we evaluated where not available in selection list here. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We searched for a cloud based solution. We evaluated different cloud based solutions and selected Wrike. We used also before MS Project (this is not available in selection list here) Review Source John S. Director, Academic Innovation Media E-Learning Used the software for: 2+ years ### "Best Project Management Tool Hands Down" April 22, 2026 5.0 I've really enjoyed working with Wrike. My company has a monthly meeting setup so that we can connect with Wrike staff to make updates to our agreement or get assistance with any bugs or issues we've experienced in our user base. As long as you have admins for implementation and champions to train your team, you'll find that Wrike is worth every penny. Pros Wrike offers custom item types, workflows, views, filters, and dashboards, along with excellent support from their team. Every feature is thoughtfully designed so the platform can be tailored to any person, team, or company. They're also open to regular meetings to discuss updates to the customer agreement and have consistently been responsive. Cons There isn't much to dislike about Wrike, but if I had to pick something, it would be that projects and tasks display differently depending on how you navigate to them. I've also found that most of our people need some training or handholding if they haven't used a project management system like this before. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We did not find Asana to meet our needs. Wrike provided a more modern user interface and a significantly better feature set. Review Source VR Verified Reviewer VP Marketing Computer Software Used the software for: 2+ years ### "Pretty solid project management tool" July 3, 2026 4.0 Pros Wrike is a solid project management tool I use for managing video production workflow, including brainstorming, writing, filming, and editing. Overall, it's intuitive and easy to use. Cons Wrike doesn't offer the best UX across the platform and I prefer using tools like Notion for other project management Switched from [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Pricing was the biggest factor for making the switch Review Source Arun R. Financial Analyst Education Management Used the software for: Less than 6 months ### "Great Workflow automation software for beginners" August 9, 2026 5.0 My overall experience was really good with wrike, been using it for workflow automation for our company, and wrike was very easy as someone who just started using workflow automation. Pros Their ui and ease of use as someone who just started using CRM, Wrike made me feel this workflow management much familiar compared to other tools i have tried. Cons The customer support was little bit off, although right now i have dedicated account manager, so no issues. Alternatives considered [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Wrike Wrike was much easier as beginner, while Monday and Jira. Review Source ML Marjorie L. Staffing and Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "Wrike keeps most of your projects from completely falling apart" May 21, 2026 5.0 In our company prior to using Wrike, we were storing project information in email communications, shared Excel spreadsheets, and/or individual employee memory systems. Wrike helps cut down on miscommunication issues that occur frequently between departments by providing visibility to what work is completed or still pending within cross-departmental projects. Accountability is also increased through Wrike. When employees are held accountable for completing tasks assigned to them and those tasks are visible via Wrike, they are more likely to complete their tasks rather than rely on someone else doing it for them. Pros I had a long day today and I am really glad I did not spend a lot of time chasing down status updates from others as Wrike gives me the information I need quickly. The dashboard provides an overview of all the projects we are working on and all their status' without having to ping each member individually and wait. Automation is another feature that I enjoy and as I created a workflow several years ago that automatically moves tasks to the next person responsible after approval and I don't even think about this anymore as it just happens. In addition to automation, real-time collaboration with multiple users entering data into the same area does not create problems. Cons The cost of Wrike increases faster than you would think if you want to use many of its important features. Many of the advanced tools such as dashboards, advanced reporting, certain integration with third party software, etc. are not standard, so they will increase your costs. A small issue of mine is that the wrike mobile application performs much slower than the web based version and takes longer to load and therefore, I generally wait to check Wrike until I am sitting at my desk. Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Wrike Wrike was more easier to use and more reliable. Review Source JK Jen K. Email and Digital Marketing Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Smart way to track Teams productivity" April 28, 2026 4.0 I use Wrike daily to keep myself on track without having to meet with our team regularly. Dependencies help notify me when I'm up to work on a project. Pros Tracking of my daily to dos with visibility for the whole team. Workload charts to easily drag and drop tasks to fit my schedule. The ability to build the system out to work for our needs. Customer support was very responsive to any questions and troubleshooting. A great way manage our work throughout the entire organization and maintain visibility. Easy way to track our teams productivity! Cons We had to build the system out to work for our needs which causes some inconsistencies on how we used the system across business units. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/) We needed a more robust product to meet our scheduling and task level needs. Review Source RR Ryan R. Marketing Manager Music Used the software for: 2+ years ### "Bleeding-Edge Project Management with Accountability & Transparency" April 20, 2026 5.0 Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy, accountability, and transparency. Pros Wrike offers a robust set of tools that allow me to implement and maintain processes for my organization. The platform is constantly evolving and trying to address my needs as a customer. Wrike has been vital to ensuring no project falls through the cracks and ensuring team accountability. Cons Sometimes the mandatory changes/removal of legacy features will inconvenience the team. Their constant innovation is a double-edged sword when trying to keep employees up-to-speed with changing practices. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Wrike Prior experience in Wrike, robust automation tools, proofing tools. Review Source AT Antony T. Digital Marketing Lead Information Technology and Services Used the software for: 1-2 years ### "Wrike is great at keeping your project from going south and I did not have any issue using it" June 17, 2026 5.0 Prior to using Wrike, we had our tasks broken out into individual email threads, spreadsheets, someone’s head etc… This worked until it no longer did. Now all of our tasks are assigned with specific due dates and owners along with dependencies all contained within Wrike. Therefore, no one can claim they didn’t know something was on them. Cross-team visibility increased dramatically from non-existent to being useful. Pros The Gantt Chart, and how easy it is to go back-and-forth between views (timeline or board) is what brings me back to Wrike. I have to keep track of two separate teams working on various overlapping projects. After finishing a very long shift, I really only came to appreciate this feature as a result of using other software packages that were less functional. Task Dependencies are great too. They allow you to link related tasks, so that if one project falls behind schedule, Wrike will show you which other dependent projects are impacted rather than waiting to find out during a meeting several days later. There are over 400 integration options available. In my experience, the Slack and Microsoft 365 integration options actually functioned. Cons Wrike has a significant amount of configuration time required. If you are looking to have Wrike set-up properly prior to launching it to your team, I would estimate it would require a full week of focused effort. also while you can build workflows within Wrike, they appear somewhat inflexible once built and also the pricing for Wrike increases rapidly as you move through their plans, to begin with, the entry level plan appears competitive until you discover that time tracking and resource management are both only accessible via their premium tier plans. Review Source KK Kajol K. Campaign developer Marketing and Advertising Used the software for: 1-2 years ### "Wrike Makes Chaos Manageable!" April 30, 2026 4.0 Wrike has been a great fit for our marketing team. It keeps everything organized and the productivity features just work task assignments, due dates, dependencies, all smooth. Managing multiple campaigns feels way less chaotic now. Definitely worth it for teams with a lot of moving pieces! Pros Wrike has been a game changer for our marketing team! Keeping campaigns and projects organized is so much easier now everything has its place, and nothing gets lost. The productivity features like task assignments, due dates, and dependencies keep the whole team on track without constant check-ins. Managing multiple campaigns at once feels way less chaotic. Really happy with it overall! Cons Wrike can feel complex for new users due to its many features and customization options, creating a steep learning curve. The interface may seem cluttered, and some advanced features require higher-tier plans, making it expensive for smaller teams. Occasional delays and limited built-in communication tools can also affect the overall experience. Review Source MD Mariquita D. Marketing Specialist Medical Devices Used the software for: 2+ years ### "Good to Could-Be-Great :)" May 1, 2026 4.0 Overall good but not excellent. Could use further improvements. Please bring back LIST VIEW. Still is the BEST VIEW! :) Pros It is easy to use once you learn it, intuitive, and I can correct mistakes. I also love that you can duplicate projects and tasks. Cons The different views and the fact that, say we are on a task and we want to get back to our dashboard, I have to go to the left nav and click on Dashboards. However, back in the days, they had Dashboards at the top of the page, so you just had to click on it to get to it. Easy breezy! It'd be also nice if they bring that back, to also put Search at the top of the page instead of selecting the left nav and then search. Review Source SB Shubam B. Analyst Information Technology and Services Used the software for: 2+ years ### "Feature-Rich and Reliable, but Not the Simplest to Start With" April 24, 2026 4.0 Pros What I liked most about Wrike is how flexible it is once you get the hang of it. You can really tailor workflows to match how your team actually works instead of forcing everyone into a rigid system. That made a big difference for us, especially when managing multiple projects at once. Task tracking is another strong point. It’s easy to assign work, set deadlines, and see exactly where things stand without constantly chasing updates. I also liked that all the conversations and files stay attached to tasks, so nothing gets lost in emails or chats. In terms of ease of use, there is a bit of a learning curve at the beginning, but after that it feels pretty intuitive. The dashboards and views (like timelines and lists) make it easier to stay organized and keep an eye on progress. It also feels like good value for money considering how many features are included—especially for teams that need detailed project and process management. We were able to standardize a lot of our recurring workflows, which saved time. Customer support was generally reliable too. Whenever we had issues or questions, the responses were helpful and didn’t take too long. Overall, it’s a solid tool if you need something that can handle more complex workflows without becoming too chaotic. Cons ne thing that stood out with Wrike is that it can feel a bit overwhelming at first. There are a lot of features packed in, which is great in the long run, but the initial learning curve can be steep—especially for new users who just want something simple. The interface, while powerful, can sometimes feel cluttered. Finding certain settings or navigating between spaces isn’t always as intuitive as it could be, and it takes time to get fully comfortable. I also noticed occasional performance issues—like slower load times when dealing with larger projects or complex dashboards. It’s not constant, but it can interrupt the workflow a bit. Another downside is pricing at scale. While it offers good value overall, some useful features are locked behind higher-tier plans, which can add up as your team grows. Lastly, although customer support is generally helpful, response times can vary depending on the issue, and resolving more complex problems may take longer than expected. Overall, it’s a powerful tool, but it might feel like overkill if you’re looking for something lightweight or quick to set up. Review Source OW Ojaswini W. Software Developer Marketing and Advertising Used the software for: 6-12 months ### "Simplifying Complex Projects: Why Wrike Stands Out" May 4, 2026 5.0 Overall, my experience with Wrike has been very positive. The platform strikes a strong balance between power and usability, with an intuitive onboarding process and a relatively gentle learning curve. Managing tasks, assigning responsibilities, and setting timelines is quick and efficient, making day-to-day project coordination smooth. The collaboration features are a standout, particularly the ability to leave contextual comments and use built-in approval workflows, which significantly reduce back-and-forth communication. I also value the flexibility of the interface, with multiple view options and customizable dashboards that help keep work organized and focused. While some advanced features and customizations take a bit of time to fully learn, this is a minor trade-off for the depth and capability Wrike offers. Overall, it’s a reliable and efficient tool that supports streamlined project management and team collaboration. Pros I appreciate how intuitive and efficient Wrike is to use. The onboarding process is quick, and despite its powerful capabilities, the learning curve remains very manageable. Task creation, assignment, and timeline management are all streamlined and easy to execute. What stands out most is the commenting and approval functionality. Being able to leave feedback directly on tasks, images, and files keeps communication clear and contextual, while the built-in approval workflows significantly reduce reliance on email chains. Additionally, the flexibility of the interface is a major advantage. Switching between List, Board, Table, and Gantt views is seamless, and the ability to customize dashboards and spaces ensures that I can focus on the most relevant information. Overall, Wrike offers a smooth, responsive experience that supports efficient project management. Cons There’s very little I dislike about Wrike overall. If anything, some of the more advanced features and customization options can take time to fully understand. While this depth is ultimately a strength, it may slightly slow down initial adoption for new users who need to get up to speed. That said, once familiar with the platform, these capabilities become highly valuable. Review Source suman K. Associate Product Manager Education Management Used the software for: 1-2 years ### "Great for Managing Product Initiatives" July 3, 2026 5.0 The experience overall for myself on Wrike has been really great. I use it for task coordination with product engineering feature developemnet, organize the product road map and with many other people. All of the tasks and timelines and updates with the product development on one platform simplifies me managing the whole process. Pros Wrike provides fantastic workflow customization, clear dashboard visibility, and strong reporting capabilities-enabling us to see where features are developing, and what's most important. Their collaborative features are fantastic for directly linking conversations and activity back to the right tasks. Wrike's other productivity tool integrations keep our product development moving. Cons Initial setup for this platform is a time-consuming process, and users need adequate training to maximize its functionality. The interface can get cluttered, and several customization options, and advanced reporting features are only available on premium plans. Review Source LD Lokesh D. Technical Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Wrike Has Transformed the Way Our Team Works -For the Better" April 21, 2026 5.0 After using Wrike daily, it's become an indispensable part of how our team operates. Workflow and process management are where it truly shines, once set up properly, it keeps everyone aligned and accountable. Customer support has been helpful when needed. Minor bugs pop up occasionally, but they're rarely showstoppers. For teams serious about project management, Wrike delivers. Pros As a daily user, what I appreciate most is how well Wrike handles complex workflows. The customizable dashboards, real-time updates, and multiple project views (Gantt, Kanban, Table) make it easy to stay on top of everything. Task tracking is excellent dependencies, subtasks, time tracking, and workload management all work seamlessly together. The automation features have also saved our team significant manual effort. Cons The biggest frustration is the steep learning curve for new team members it takes time before people feel confident using it independently. The interface can also feel cluttered when managing multiple projects. Additionally, some genuinely useful features are gated behind expensive higher-tier plans, which affects the overall value for money. Review Source AY Amit Y. Facilities Manager Hospital & Health Care Used the software for: 2+ years ### "A Fantastic and Reliable Platform For Facility Maintenance " July 2, 2026 5.0 Overall, Wrike has helped me organize facility operations and keep maintenance activities on schedule across our healthcare facilities. Pros It is easy to use this platform and I like the real-time task tracking, reporting, and collaboration features, which improve team coordination. It also keeps maintenance on schedule. Cons I haven’t had any dislikes with this platform overall, it is has easy learning curve and advanced features. Review Source LP Lauren P. VP, Sea Production Entertainment Used the software for: 2+ years ### "Command Center for Complex Work" April 20, 2026 5.0 Overall, Wrike is a strong project management solution for teams handling complex, multi‑step work who need visibility and accountability. It’s not a plug‑and‑play tool, but once workflows, fields, and dashboards are set up correctly, it becomes a reliable central hub for managing tasks, timelines, and collaboration. While there is an initial learning curve, the payoff is better organization, fewer follow‑ups, and clearer ownership across projects. I truly couldn't imagine going thru a workday without it! Pros Wrike is a great tool if you’re juggling a lot at once and need everything to live in one place. It’s especially strong for teams running complex projects with lots of moving parts. For example, you can build custom workflows for different types of work; creative approvals, production timelines, operational request - so a design task doesn’t move the same way a finance or logistics task does. Dashboards and timelines make it easy to see what’s on track, what’s slipping, and who’s overloaded, which is helpful when you’re managing multiple teams or long-term programs. Wrike’s integrations are also a big win; being able to connect it to tools like Outlook, Teams, Box keep communication and files tied directly to the work. Cons Wrike can feel like a lot at first. We joke that it feels like drinking out a fire hose (mostly due to how much we rely of it as a business). If you’re coming from a simpler tool, the number of features - folders, spaces, custom fields, automations, can be overwhelming without some time invested in learning. For example, if everyone creates tasks their own way or names things differently, things can get messy fast. (Same goes for Custom Fields - lock those down!) I do think that with custom service for a ticket, it's sometimes hard to get bounced from rep to rep depending on times zones. Review Source SS Sally S. Senior Marketing Operations Associate Medical Devices Used the software for: 2+ years ### "Engaged with the Future, Hopeful Wrike can Scale to meet it" April 20, 2026 5.0 I work in marketing operations. I operationalize all of the work that we do to serve our customers. We work as a marketing agency of sorts for doctor's offices. We are in the process of a re-org which is expanding our use of task tracking and Wrike Spaces, something we haven't heavily utilized in the past. I am excited to see what Wrike can do for us in those realms. Pros I like that I can create a workspace unique to my needs. It is an excellent product that allows for unique customizations for any type of work. I am excited to see what AI can do for Wrike as well. AI will be able to take the building blocks of Wrike and really put it into overdrive which will be exciting. But I am a little concerned whether or not Wrike can scale to meet the customer demands. Right now Wrike has become a SLOW product (as in, page load times) and our experience with Customer Success over the last few years has left us feeling like our use case is not well understood. Cons Frankly, we have struggled to have a Customer Success Manager that serves our needs aptly for quite some time. We are looking for someone we can partner with to help us when we as admins have failed to figure out a solution to our needs within the product. Typically, our Customer Success Managers will take it back to their product team, and we won't hear anything about it. Or get told it is not possible. It would be nice if our Customer Success Manager felt like a partner that helped us solve complex problems but it seems like the knowledge of our use case with the product just isn't there. This is unfortunate as we are long time Wrike user and it seems like our Customer Success Manager's struggle to answer questions about our use case. It would be nice if that experience was more tailored to how we use Wrike, versus a blanket Wrike customer experience. Also, this is timing, but as an Enterprise customer, we have really struggled to track how often tasks are being completed after the due date. The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly. Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was, defeats a purpose that Wrike should absolutely be able to serve. ALSO, and this is a BIG one. Wrike has been SO SLOW, ever since you got rid of list view and introduced Table View. As an admin, on a daily basis, I get complaints from users that Wrike is slow to load. Dashboards take lightyears to load, specifically with the more filters you put into a widget. I feel like I when I use filters I am using Wrike to its fullest capabilities, but am then penalized because of the amount of time things take to load. This literally costs the organization time waiting for Wrike to load. Hugely, hugely unfortunate. Review Source MW Marissa W. Director, Sea Production Entertainment Used the software for: 1-2 years ### "Powerful Software with Strong Customer Support, Overwhelming to Start, Search Feature Needs Work" April 23, 2026 4.0 Pros Wrike is a powerful project management tool that is constantly adding features and innovating, often based on direct feedback from users. We've found them to be incredibly responsive when we report an issue. I also love how Wrike helps people across our organization stay up to date on tasks and their progress. Recently, Wrike added integration of Copilot and this has been an incredible addition to keep me up to date on fast-moving projects where I may not have time to review all the activity in a project since the last time I reviewed it. Cons Along with the positive of Wrike having a ton of features, this can also be a negative because onboarding new people into our organization and getting them to learn the platform can be arduous. I find it typically takes people several months before they feel decently comfortable in Wrike. I'd say the biggest area for improvement in the Wrike platform itself is the search feature. I find it to be one of the least helpful search features of any app I use - it definitely needs more filter options for specific phrases, to narrow it down to specific projects or folders, eliminate by task status, filter by author, with/without attachments, etc. Review Source HP Harris P. Senior Engineer Computer Software Used the software for: 1-2 years ### "Wrike makes a good impression on my Project Tracking Cards" May 31, 2026 5.0 Prior to using Wrike, we were keeping all of our Review Comments & Drawing Updates in clunky Spreadsheets and Endless Email Chaining Where Context Was Lost. With Wrike, We are able to place all of Our Calendars and Tasks in One Single Spot so everyone knows Who Owns What Deadline Without Us Having to Schedule a 47-Minute Meeting. Simply put, Wrike Stops Daily Operational Chaos & The Back-And-Forth Chat Across A Thousand Different Platforms. Pros I find I use the card table feature for my day to day activities because I'm able to easily drag tasks back and forth to display what's been completed and what still needs to be accomplished and the file storage is also huge so I've placed all of my engineering files and documents into each respective project card without worrying about running out of room. Plus I love the fact it has no confusing Dashboard; I'd rather spend time working then trying to teach the Team how to navigate through the menu options. Cons The Mobile App Notification System is completely Overwhelming and I would almost prefer to shut it off totally so I don't get buried under an avalanche of notifications. In addition, I find that Wrike fails miserably when integrating with Google Docs; They are formatted as Links and thus force you to exit the App to view or edit anything. And lastly, they made some changes to their Pricing Plans and it seems to me that it is far too Expensive for Teams with fewer than Five (5) members. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.