# Sage Intacct Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sage Intacct the right Real Estate Accounting solution for you? Explore 617 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/76/Intacct/reviews --- Sage Intacct 4.3 (617) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Reviews of Sage Intacct Ease of use 4.2 Customer Service 4.0 ## Pros and Cons in Reviews HK HEMANT K ManagerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “The dimensional accounting model and real-time dashboards significantly improved financial visibility and decision-making, while features like multi-entity consolidation and automation streamlined month-end close and reduced manual effort.“ January 22, 2026 LJ Laura J CFOEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “What we like least about Sage is inability to correct invoices in AP or AR after paid and not having automated fund balancing.“ November 18, 2025 HK HEMANT K ManagerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “It is a robust, cloud-native financial management system that delivers strong core accounting, excellent reporting, and solid scalability for growing organizations.“ January 22, 2026 RD Ross D Corporate ControllerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “This makes searching for transactions and trying to follow what happened in the system very difficult because I'm not able to view all the info I need to at once.“ January 16, 2026 AS Alex S Director of Financial OperationsNon-Profit Organization Management, 201 - 500 employeesUsed the software for: 1-2 years. “The dimensional reporting is a standout feature, allowing for detailed insights across programs, locations, and funding sources without overcomplicating the chart of accounts.“ March 23, 2026 RD Ross D Corporate ControllerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “Additionally, it feels like I'm not able to customize reports to provide all the information I need in one place.“ January 16, 2026 RK Raiyan K AccountantRetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Some of their features of invoice management and payment processing is game changer knowing how easy the interface is and how easily you can navigate around the system.“ November 24, 2025 HD Haley D Accounting AdminMedical Practice, 501 - 1,000 employeesUsed the software for: 1-2 years. “Certain entries are unable to be deleted permanently rather there is a "reversed" option which essentially does perform the same act however still remains visible which i do not love.“ March 19, 2026 ## Showing most helpful reviews Showing 1-25 of 617 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey H. System Administrator Information Technology and Services Used the software for: 2+ years ### "Great software for all kinds of financial statement reports" August 4, 2023 4.0 This system facilitates the entry of invoices and the administration of team expenditures. We required an agency-wide application because of the variety of our activities. Our team has found Sage to be straightforward to learn and use, particularly for invoice entry and approval procedures. Pros Sage Intacct's collaborative features are a big plus for me. The primary navigational ribbon located at the system's top makes clicking through to explore further a breeze. Receipt of revenue can be easily recorded, as can the complicated intercompany receivables that go along with them. Cons The difficulty certain managers and approvers have in searching for specific data is currently my main complaint, but I'm confident that this can be fixed with some fine-tuning. Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[Maxio](https://www.capterra.com/p/139751/Maxio/) Clients are very accessible. Easy to use menus for making new clients, products, and bills. And I had no trouble obtaining the required reports. Intacct simplified things for me, if I may say so. Review Source HK HEMANT K. Manager Information Technology and Services Used the software for: 1-2 years ### "ERP Sorted" January 22, 2026 5.0 My overall experience with Sage Intacct has been very positive. It is a robust, cloud-native financial management system that delivers strong core accounting, excellent reporting, and solid scalability for growing organizations. The dimensional accounting model and real-time dashboards significantly improved financial visibility and decision-making, while features like multi-entity consolidation and automation streamlined month-end close and reduced manual effort. Pros Its combination of powerful financial functionality and intuitive usability. The real-time reporting and dimensional accounting stood out in particular, as they made it easy to slice financial data by department, project, or location without complex workarounds. I also appreciated how well it supports multi-entity and multi-currency operations, which is critical for scaling organizations. Overall, it felt like a modern, cloud-native ERP that delivered strong controls and transparency while still being flexible enough to adapt to evolving business needs. Cons some advanced configurations and customizations required a fair amount of technical expertise or partner support Switched from [Zuora](https://www.capterra.com/p/84232/Z-Billing/) Multi entity was not supported which was a must requirement Review Source AS Alex S. Director of Financial Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Powerful and Scalable Financial System That Delivers" March 23, 2026 4.0 Our overall experience with Sage Intacct has been very positive. It provides a strong financial infrastructure with the flexibility and depth needed to support a growing organization. The system has significantly improved our reporting capabilities and internal visibility, which has been valuable for both management and audit purposes. While implementation and onboarding require some upfront effort, the long-term benefits outweigh the initial investment. In terms of value for money, Sage Intacct delivers a high-quality solution that scales well as organizational needs evolve. Pros Sage Intacct is a robust and highly scalable financial system that works especially well for multi-entity and nonprofit organizations. The dimensional reporting is a standout feature, allowing for detailed insights across programs, locations, and funding sources without overcomplicating the chart of accounts. Reporting is flexible and audit-friendly, and the system integrates well with other tools. Overall, it provides strong controls and visibility for finance teams. Cons There is a learning curve for new users, particularly for non-finance staff, and some workflows can take time to fully optimize during implementation. However, once configured properly, the system runs smoothly and efficiently. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Need a more robust system than prior one Review Source MR Matt R. CFO E-Learning Used the software for: Less than 6 months ### "Some good functionality, but pretty bad interface/workflows" March 18, 2026 3.0 It does the job, but it seems pretty behind its peers (Dynamics, Acumatica, even QuickBooks) with regards to UX/UI — the way the entities are structured and screens don’t let you easily search, etc. Somewhat messy infrastructure. Pros I like the usage of dimensions (classes, etc.) and account groups so you can avoid a bloated chart of accounts. Cons The user workflows and interface. It’s difficult (more time-consuming) to access basic accounting information than it is in other system. Review Source RD Ross D. Corporate Controller Construction Used the software for: Less than 6 months ### "Pretty Good But Pretty Frustrating" January 16, 2026 3.0 Overall I'd say that overall it's fine. I do feel like trying to find information in Sage is very frustrating and time consuming. Hopefully as I get more used to the system I'll get more comfortable with how to find data, but for the most part I feel like it is not as intuitive as it could be. Pros I like that Sage has good integrations. Additionally the Sage University and amount of available trainings are very helpful. Cons I feel like getting data out of Sage can be very difficult and cumbersome. I feel like I'm constantly running reports trying to find what boxes I need to check to get the right data out of the system. For example, I previously worked with Business Central and my main starting point for finding GL data was the Chart of Accounts where I could see balances as of "right now". From there I could click on the balance and drill down into the GL data and filter by dates and date ranges to quickly see what data I was looking at. I could then click on "Find Entries" to drill down even further. In Sage I can't even see what a GL balance is without running a Trial Balance. Additionally, I have to make sure I run the TB for a wide enough date range so that if I have to hunt for a transaction I can make sure its in there, otherwise I'll have to go back and adjust the parameters. Then once the GL data is displayed, I'm not able to sort it in any way (largest to smallest, etc.). The only way to sort the data is by exporting it to excel, sorting it, finding your transactions, then going back into Sage and hunting for it manually again. Additionally, when Sage opens things in a separate "popup" window, it only allows me to have 1 "popup" window open at a time. If I'm looking at a transaction in a popup then I click on something else that requires a popup, the first popup is overridden by the second one. This makes searching for transactions and trying to follow what happened in the system very difficult because I'm not able to view all the info I need to at once. Additionally, it feels like I'm not able to customize reports to provide all the information I need in one place. For example, if I'm trying to understand the value of invoices sent out in a certain date range by location, I can't just run the "AR ledger" report. In order to get the Location ID of my AR data, I have to run an "Invoice Analysis" report, which has multiple lines per invoice (to show the individual line items on every invoice), export that detail, then create a pivot table by location. Maybe this can be solved through a custom report, but those aren't intuitive either. It gets very frustrating when I know the information is in the system but I can't customize the columns in reports to show the date in the most useful way, I have to jump through hoops to get what I need. Switched from [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/) I moved companies. My previous company used Business Central and my new company uses Sage Intacct. Review Source HD Haley D. Accounting Admin Medical Practice Used the software for: 1-2 years ### "Powerful System for Growing Organizations" March 19, 2026 4.0 Overall using this cloud accounting system has proven to be a great automation system for my companies Pros With Sage Intacct I have had the pleasure of being able to use its advanced financial reporting for otherwise complex business structures. Cons Certain entries are unable to be deleted permanently rather there is a "reversed" option which essentially does perform the same act however still remains visible which i do not love. Review Source DP Debbie P. Accounting Manager Accounting Used the software for: 2+ years ### "A Great Bundle" April 1, 2026 5.0 We used it for all of our accounting functions and it works seemlessly with outside apps like Procurement software. Pros Easy to use and a good value for the money. It was easy for us to expand how we wanted to use the software, and they were very prompt with the customer support. Cons We rarely ran into issues with Sage and if we did they were on top of helping us navigate the issue and even would put in a request for updates if needed. The least favorite was some of the reporting. Review Source SP Stephanie P. Senior Accountant Non-Profit Organization Management Used the software for: 2+ years ### "Sage Effective and User friendly" March 19, 2026 5.0 Pros Sage Intact platform is extremely user friendly. The design and layout make navigation seamless. We love the utilization of GL outlier detection, bank match rules, and recurring J/E. Sage integration with RAMP AP is amazing and was such a breath of fresh air that it was so easy to connect. Cons There are not many cons to how we interact with Sage today. The one thing I would note is more out of the box reporting to help streamline dashboard creation. Review Source AH ANNA H. Accountant Hospital & Health Care Used the software for: 1-2 years ### "Change the System Update Time" March 13, 2026 4.0 Decent Once You Learn The Ins and Outs-It was a bit of a learning curve-Sometimes it is a bit hard to find answers to questions without going through the third party Pros Ease of Use and Transparency of Financial reporting. Being able to customize users and the access to the system. Cons The timing of the system updates-Friday at 7:30 PST is a terrible time why not on a weekend in the middle of the night? Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) No Longer Supported by Microsoft........ Review Source JK Jessica K. Reception Government Administration Used the software for: 1-2 years ### "Sage Review" March 26, 2026 4.0 Pros It does what it was designed to do. It’s easy for our administrators to add and remove users. Once you understand how the program works it is easy to quickly pull reports Cons The interface is not as customizable as I would like. Each employee has different roles and it would be easier if some features are available to be viewed (a/p) but not altered Review Source PM Phillip M. CFO Non-Profit Organization Management Used the software for: 1-2 years ### "Sage Intacct" November 26, 2025 4.0 Sage Intacct is a strong fit for nonprofits that need transparency, compliance, and multi-dimensional financial insight. It provides clear visibility into programs, grants, and funding sources, which helps organizations make data-driven decisions and meet reporting requirements with confidence. While the setup and training require an upfront investment, the long-term benefits—streamlined audits, reduced manual work, and stronger financial oversight—make it a valuable solution for mission-driven organizations looking to scale their impact. Pros Accessible from anywhere, with strong role-based permissions and the ability to grow with the organization. Smooth connections with systems like Salesforce, bill-pay platforms, and budgeting tools. Real-time access, clear audit trails, and solid internal controls make audits smoother and reduce manual reconciliations. Customizable dashboards give executives and program managers clear visibility into budgets, spending, and outcomes. Cons The system is powerful, but navigation and setup can feel complex for new users. Some advanced reports or workflows require help from consultants or Intacct partners. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing Sage Intacct Cloud Based and was more cost effective at the time. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We had outgrown the software and wanted a streamlined system for purchasing. Review Source JC Jackie C. Director of Finance Mental Health Care Used the software for: 2+ years ### "Made for Accountants" September 17, 2025 5.0 I really like Sage Intacct. The implementation was pretty easy, the various input screens within the applications are similar, so training is easier, the many dimensions and customization helps us with tracking and reporting. Pros I like Intacct’s automations, as they help us keep our accounting team lean and efficient. I like all the dimensions that help us track grants and other funding sources. I have found the system to be very intuitive. Cons The cost is a bit prohibitive, but it’s in line with its competitors. The support is sometimes not very responsive. Alternatives considered [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Ease of use, AICPA endorsement, & that it was designed by accountants Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) QB was becoming unstable with all the info in it. There was not a good method to track funding in place. We simply outgrew it. Review Source Response from Sage September 22, 2025 Thanks for your thorough review, Jackie. We're glad that Sage Intacct is helping you scale and excel. I'll also be sure to take your feedback regarding cost and support back to the appropriate teams. Please let me know if you need anything else. SB Shawna B. Accountant Non-Profit Organization Management Used the software for: 1-2 years ### "Intacct Review" November 24, 2025 4.0 Overall, my experience with Sage Intacct has been excellent. We previously used Sage 50, so moving to a cloud-based system gave us real-time visibility and much better reporting capabilities. After implementing automation, we eliminated a lot of repetitive tasks in AP/AR and month-end, which significantly improved accuracy and turnaround time. The combination of a more modern platform plus automated workflows really streamlined our financial processes. Pros It made accounting reporting feel easy. The visibility and automation were the biggest wins. Importing bank files during bank reconciliation has improved that process significantly. The automation has also been extremely helpful. Cons The only challenge we experienced was around integrations. Sage Intacct doesn’t connect directly to our bank, and syncing with Concur came with added fees. It wasn’t a dealbreaker, but it did add some extra steps. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) we wanted a cloud based system and the software we were using was outdated. Review Source SH Steve H. Project Manager Telecommunications Used the software for: 1-2 years ### "Happy customer" July 14, 2025 5.0 We went live Feb 2024, and have had a very good experience with it. The kickoff was on time and done well with the team that we used. I look forward to using Sage until I get to the age of retirement, which is nowhere in sight! Pros Once you get into the system, it is very manageable and easy to manipulate for your needs. It has a ton of reports that you can customize yourself, with no assistance needed from the Sage support team. It's easy to add items and projects as needed. Cons The inventory system is not suitable for our needs. Due to the amount of line items that we are using, and different manufacturers of materials it has become more of a headache to use the Sage inventory system than to use Excel. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[PenguinData](https://www.capterra.com/p/130556/PenguinData/) Reason for choosing Sage Intacct The amount of money that each of the products wanted for simple licenses didn't make sense. Switched from [Vitruvi](https://www.capterra.com/p/178208/Vitruvi/) We had issues within Vitruvi, and they were not receptive to the needs that we had. Review Source Response from Sage July 22, 2025 Thanks so much for your review, Steve! We love YOUR love for Sage Intacct. I'll be sure to pass your feedback regarding the inventory module to that appropriate team. But don't give up on that module just yet. We're constantly making improvements! CC Cathy C. Accountant CPA Higher Education Used the software for: 1-2 years ### "Sage Intacct Roles and Processes" July 14, 2025 5.0 I thoroughly enjoy using Sage Intacct and still learning the process and have no major complaints. Looking forward to learning more about the reports features. Pros Sage Intacct was purchased to move our accounting records into a multi-entity software for financial reporting. Strengths: User friendly with easy to use menus, multi currency, both TOP and ENTITY level transactions, and multiple levels of permissions; you can create job roles. Easy integration for payroll purposes (Paylocity). We have not started to use our Fixed Asset Module. Weaknesses: the 'Other Receipts' has no approval process such as Draft to Post Cons Software comes with a price. We're spending about $80k and this is for Software in the Cloud -- we don't own it. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Reason for choosing Sage Intacct My boss had worked w/Netsuite before and wasn't happy with Switched from [Quadra](https://www.capterra.com/p/183438/Quadra/) it was installed over 20 years ago and the organization wanted to move the accounting from France to the US Review Source Response from Sage July 21, 2025 Hi, Cathy. We're ecstatic you're enjoying Sage Intacct. We're also glad you're upskilling in the reporting features. (Get ready to love Sage Intacct even more because most of our customers love the reporting capabilities!) Please let us know if you need anything! CH Cortney H. Staff Accountant Hospital & Health Care Used the software for: 6-12 months ### "Adequate Software" September 9, 2025 3.0 It has been a long trying process to get everything working correctly. Our manager suggests spending more money to get consulting hours without the promis it will work as expected. We even asked for a demo to confirm it would work without any success. Pros Once you train yourself on how to use it, It isn't difficult to use when things are set up correctly. Cons The set up not complete by consultant and now trying to get it done by myself to not spend more money which is ridiculous for how much we spent Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Sage Intacct Price was the main factor, but we are regretting that decision now. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Legacy system was being discontinued so we had to change Review Source Response from Sage September 22, 2025 Hi, Cortney. Thanks for taking the time to review Sage Intacct. This is definitely not the experience we want customers to have. Do you have access to the Intacct Community for crowdsourcing solutions? And access to the training library and Sage U? Please let me know what you're trying to accomplish, and I'll try to find some resources for you. NM Natasha M. Controller Retail Used the software for: 2+ years ### "Excellent Product" May 19, 2025 5.0 Extremely happy, always my first choice, have been using for years for multiple companies, would not change. Pros User friendly, the best reports that allow you to drill down into each entry- multi date income and balance reports, upload payroll Cons Customer support can be difficult to get through to if you’re in Canada- sometimes you can get transferred a few times. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks is fine if you’re not an accountant- If you need step by step help, where as Sage you can skip the noise and post how you choose. Review Source Response from Sage July 23, 2025 Thanks for your great review, Natasha--and for your loyalty! We're glad you're pleased with the results you achieve with Sage Intacct. I'll also pass on your feedback regarding support to our leadership. We're committed to constantly improving service and services. LJ Laura J. CFO Education Management Used the software for: Less than 6 months ### "Good Product / Be Weary of Implementing Company" November 18, 2025 4.0 I like the product more than our prior software, however, the implementation company we used was terrible and I feel like we are not getting the best use of the software even after spending almost double our original quote. Pros What we like most about Sage is the ability to automate a portion of the closing process that used to be very manual. Cons What we like least about Sage is inability to correct invoices in AP or AR after paid and not having automated fund balancing. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Sage Intacct We were told it would work better for nonprofit but at this point we cannot generate the required restricted reports and our funds do not auto balance. I wish we had gone to Quickbooks. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) The system had major reporting limitations and was very time consuming due to integration limitations. Review Source JW Jim W. Associate Director Education Management Used the software for: 2+ years ### "Sage Review" August 28, 2025 5.0 Sage is intuitive for nonfinancial users, the dashboard is excellent, and I appreciate the automated workflows and approvals Pros Value for money, the cost of Sage is reasonable and affordable for a nonprofit like Associated Students SJSU Cons There is nothing I can think of that I like least about Sage. The functionality is exactly what we need. Switched from [Epicor Prophet 21](https://www.capterra.com/p/10022775/Epicor-Prophet-21/) Document management, automated workflows, paperless Review Source Response from Sage September 29, 2025 Thanks so much for your glowing review, Jim! We're glad we're exceeding your expectations. Please reach out if ever you need us. RS Rahul S. Assistant Financial Controller Accounting Used the software for: 2+ years ### "Very effective and useful accounting tool for all types of users" September 10, 2025 5.0 Very user friendly and user can use this with minimal accounting knowledge. "Help on this Page" is great helping hand. Pros Flexible, ease of use, meaning and useful updates. Robust multi-entity and multi-currency consolidation Real-time dashboards and reporting Strong general ledger flexibility Cons Fixed Asset Module is not effective. It takes too much time to download the report. No easy option if records are more than 20k for depreciation schedules Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) GP was outdated and not serving our needs Review Source JC Jacob C. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Steer Clear of this Company" December 4, 2025 1.0 The entire experience with Sage Intacct has been truly awful. The sales team is slick and convincing, but the product is convoluted and overly complicated, to the point that any company without 10 full time staff accountants who grew up using Sage Intacct will be wasting their money. Unless you are a Fortune 500 company that actually doesn't care about your accounting staff, steer clear of this product. Pros There is really not a lot of good I can say about Sage Intacct. I could compliment their sales staff since they are pretty effective as sounding like it's a good product. They pretend to do their due diligence in matching the customer needs to the product, so I suppose acting is a strength as well. Cons We presented our use case to the company and the product they connected us with is completely useless for what we need to do. The onboarding and configuration was handled so poorly that we haven't been able to close our books for almost a year. Quite frankly, a basic subscription to QBO (15x less expensive) will add more value to your company than Sage Intacct. When we expressed our concerns about the utility of the product the response was basically, "sorry, you bought it, so deal with it." Review Source Response from Sage December 8, 2025 Hi, Jacob. I'm so sorry to hear that has been your experience. It's definitely not the norm. Did you purchase and implement directly with Sage or through a partner? I want to deliver this feedback to the right team -- and, although it sounds irreparable, please let me know if there's anything we can do to salvage our relationship. Hopefully, I can connect you with a support member who can help you. HR Hayley R. Accounts Payable Manager Alternative Medicine Used the software for: 2+ years ### "Your Go To Accounting Platform" October 7, 2025 5.0 Overall, Sage has given our team an easy to use home base for our accounting records and allows us to alter and integrate addons that streamline our process Pros Sage is an integral part of our day-to-day operations. We heavily utilize the base platform as well as its many integration capabilities - payroll, inventory, etc. Cons I don't think I've had any defining negative moments with Sage - maybe a handful of down times, but what web based service doesn't have that Review Source MR Michelle R. Accounting Manager Real Estate Used the software for: 2+ years ### "Decent product" August 25, 2025 3.0 It is a decent product for small companies. It doesn't have all the features a medium company needs, such as custom approvals. Pros There are a lot of custom options, such as custom fields and custom dimensions. It is pretty intuitive to learn to use. Cons AP approval rules are very limited, and the system allows approvals to be done in any order, instead of requiring a specific order. Reports are complicated to create and require a lot of maintenance when new GLs are added. I also wish there was a better third party AP processing option, as the native one takes a week, even for ACH payments. Review Source AA Audra A. Grants Manager and Analyst, Finance and Communications Specialist Think Tanks Used the software for: 2+ years ### "Would never recommend this software" July 17, 2025 1.0 Negative and when possible I will not elect to use Sage Intacct in the future. The customer service agent does not even know how to use the software. Pros The security access is so secure that even technicians scheduled to assist in getting in to the account cannot. Cons The customer service. We asked for one year of grace and was told we should be grateful we don't have to pay an invoice that was wrongly charged to our account. Review Source Response from Sage August 19, 2025 Hi, Audra. I'm beyond mortified you've had this experience. It's definitely not consistent with how we operate. Please let me know whether you bought Intacct from Sage directly or through a reseller, and I'll work through the proper channels to get you the support you need. MD Melissa D. Director of Operations CFO Mental Health Care Used the software for: 2+ years ### "Easy of use" October 31, 2025 4.0 While those add-ons mentioned above can get expensive, the overall performance and usability of the system makes it a solid choice for a small financial department such as us. Pros Overall my experience with SAGE has been good. What I like most is how user-friendly the system is, easy to navigate and is pretty self-explanatory, which makes the product easy to use even without a lot of training. Cons The main downside is the cost for additional features, such as individual licensures or integrations like the BILL/Divy credit card. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.