--- title: "Sage Intacct Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sage Intacct the right Lease Accounting solution for you? Explore 718 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/76/Intacct/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Sage Intacct 4.3 (733) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Sage Intacct Ease of use 4.2 Customer Service 4.0 ## Pros and Cons in Reviews MC McKenna C AccountantNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “Being able to forward invoices/emails to Intacct cuts down on manual entry time, and the system learns how recurring invoices are coded which is also convenient.“ July 21, 2026 HJ Heather J Accounting ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “On top of that, the learning curve is steeper than the sales process suggests, the UI feels dated in places, and support response times can vary depending on who picks up your ticket.“ May 12, 2026 AI Adam I Management AccountantFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “I liked the invoice / Accounts receivable module as this allows us to easily create and distribute invoices.“ June 19, 2026 JG Jennifer G AP ManagerHospitality, 51 - 200 employeesUsed the software for: More than 2 years. “Dealing with the AI not reading the invoices correctly (especially the hand written work orders) or summing up all line items into one line item.“ June 19, 2026 NH Nicole H Finance Team LeaderNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “The dashboards and custom reports provide clear, real-time insights, and the automation of processes like journals and approvals saves significant time compared to manual systems.“ April 30, 2026 HJ Heather J Accounting ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years. “Every improvement or new capability they roll out and market seems to come with a separate SKU and another line on the invoice, so the "all-in" cost keeps creeping up well past what you signed for.“ May 12, 2026 HK HEMANT K ManagerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “The dimensional accounting model and real-time dashboards significantly improved financial visibility and decision-making, while features like multi-entity consolidation and automation streamlined month-end close and reduced manual effort.“ January 22, 2026 MS Matt S Financial Systems ManagerRenewables & Environment, 51 - 200 employeesUsed the software for: More than 2 years. “There are a few operational components that are abnormal to accounting functions, such as customer refunds.“ June 26, 2026 ## Showing most helpful reviews Showing 1-25 of 733 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Controller ### "The Ultimate ERP for Multi-Entity Consolidation" November 11, 2026 4.5 Sage Intacct excels at eliminating financial fragmentation and manual workflows. It automates complex, multi-entity consolidations across subsidiaries, reducing month-end closing timelines from weeks to minutes. It also replaces massive, bloated charts of accounts with flexible dimensional tags, allowing us to instantly slice and dice financials by department, location, or project. Finally, it eliminates delayed data by delivering real-time, role-based dashboards that let us drill down into underlying transactions with a single click. Pros Sage Intacct excels through its flexible dimensional accounting, allowing users to slice and dice complex financial data without bloating the chart of accounts. It eliminates manual bottlenecks by automating multi-entity consolidations and compliant revenue recognition across subsidiaries in real time. Cons While Sage Intacct is a powerful financial management tool, users frequently struggle with its steep learning curve, as the software is highly complex and requires significant staff training to master. Review Source SK Sairam K. Senior Revenue Accountant / Manager Used the software for: 5+ years ### "Robust Modules and Scalable Accounting with Sage Intacct" November 11, 2026 4.5 Contract accounting, billing and revenue workflow management is the key solution that i get from Sage Intacct. It makes my contract accounting workflow smoother. Also the integration of contracts with salesforce helps me to manage CRM along with accounting. Pros What I like best about Sage Intacct is the wide range of modules to choose from and how functional those modules are. It supports a high volume of transactions and the level of complexity needed to meet our accounting business requirements. In particular, the project management is well managed overall, even though there are still some areas that could be improved. User interface is good. On AI perspective they are developing some improvements, yet to explore that. Intacct has good market penetration resulting in having wide range if experts available in the market, so it would be easy to have Intacct and get the right support when needed. Cons Adaptation of the newer market requirements is bit slower. More of reactive instead of being proactive. Alternatives considered [Maxio](https://www.capterra.com/p/139751/Maxio/) Reasons for choosing Sage Intacct Maxio needs to be integrated again to the accounting system whereas Intacct is completely integrated into account system Review Source SN Samkelisiwe N. Sage Intacct Consultant Used the software for: 1-3 years ### "Powerful Live Dashboards and Reporting for Client Insights" November 10, 2026 4.5 I am working with client to reduce manual process, where clients use spredsheet to capture data and keep tract of cost, and projects, they are now able to use one system to keep track of their data reducing errors Pros I love creating reports and showing the clients how they have live data through dashboard and also how they can use dimesions to break down their charts of accounts Cons it gets super slow and I feel limited when it comes to setting up a clients site as I would like to have a complex working system but I can be limited to what sage intacct is capable of Review Source SS Shuaib S. Consultant Used the software for: 1-3 years ### "Powerful Reporting That Helps Reduce Manual Work" November 9, 2026 4.0 Basic automation, like AP Automation, helps increase efficiency while reducing errors. It also means less time is spent manually entering invoices. Pros Reporting capabilities: although I can build what I need, there are some limitations. That said, if I spend time figuring things out, I can solve the majority of the manual work. Cons The new list view slows down the system, and it’s very limited in how many rows can be displayed per page. Review Source Jessica N. CEO and Founder Used the software for: 1-3 years ### "Great Customer Service and Easy to Use" November 5, 2026 5.0 Everything. Pros The customer service is great, and it’s very easy to use. Cons Nothing much to add—it's a great site. I can honestly say I recommend Sage. Review Source Human Resources Used the software for: 1-3 years ### "Powerful accounting tool with a learning curve" October 15, 2026 5.0 My overall experience with Sage Intacct has been positive. It provides useful accounting tools, detailed financial reporting, and automation features that help streamline daily tasks. Some features can take time to learn, but overall, it is a valuable tool for managing business finances. Pros Pros of using Sage Intacct: \* Strong Financial reporting \* Offers features suited to growing \* Multi Entity accounting management \* Helps streamline accounting processes and journal entries. \* Allows authorized users to access online Cons Cons of using Sage Intacct: \* Support time can vary \* Price increases with additional users and integrations \*Payroll and HR functionality may require connecting to separate systems Review Source MR Mohammed R. TECHNICAL ENGINEER Used the software for: Less than 1 year ### "Reliable Accounting with a Learning Curve" September 24, 2026 5.0 Pros Sage Intacct is easy to use and provides strong financial reporting and accounting features. It helps keep financial data organized and makes managing business finances more efficient. Cons The system can take some time to learn, and certain advanced features may require extra setup or training. Review Source Safety Coordinator II Used the software for: Less than 1 year ### "Sage Intacct's Got Your Back" August 18, 2026 5.0 My overall experience with Sage Intacct has been really positive. It makes managing accounting, financial data, and reports feel much more organized. I like having everything in one place and being able to quickly find the information I need. The reporting features are especially helpful for getting a clear view of the business. It took a little time to get familiar with the system, but once I got the hang of it, things became pretty easy. Overall, Sage Intacct has made financial tasks more efficient and less stressful, and I’d definitely recommend it. Pros Sage Intacct has been a really great accounting solution overall. It makes managing finances, reports, and everyday accounting tasks feel much more organized. I like how easy it is to access important financial information and keep everything in one place. The reporting tools are especially useful for getting a clear picture of how things are going. It can take a little time to learn all the features, but once you get comfortable with it, everything feels pretty straightforward. Overall, Sage Intacct is reliable, flexible, and a solid choice for businesses that want to simplify their accounting. Cons One downside of Sage Intacct is that it can take some time to get used to. There are a lot of features and settings, so it might feel a little overwhelming when you first start using it. Some of the customization options can also require extra effort to set up. Once you get familiar with the system, though, it becomes much easier to navigate and manage everyday accounting tasks. Review Source Director Used the software for: 3-5 years ### "Sage Intacct is an intuitive ERP with a clean UI" August 17, 2026 5.0 My experience has been great overall. I like the GL and financial reports and the flexibility they have. We also like the number of dimensions allowed and how easy it is to set them up. Pros Ease of use for Sage Intacct is great. I really like the import templates and how you can delete non- required columns. The product is intuitive compared to other ERPs and the support staff do a great job. Cons Sometimes it seems like they try to be all things to all people and add too many features that most people don’t need. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Consolidations and reports were better in Sage Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Sage Intacct Better value for money, more intuitive, better reporting options Review Source Software Administrator Used the software for: 3-5 years ### "Endless Capabilities" August 6, 2026 4.0 Sage Intacct was initially quite a hurdle tot take on as it incorporated many changes, 4 months of time to implement, and was implemented solely as the accounting platform for the CSM platform we switched too. Once we were able to truly understand the difference between those transactions entered directly in Intacct and those that were imported from the CSM software, things started to clear up. We began to truly benefit from the transparency and data breakdowns available. Sage Intacct offers endless amount of capabilities and insight into the business once you are able to dissect it. Pros The transparency and capability to deep dive on anything as well as clear visual of who, what, and when transactions occur based on the audit trail. The ability to print checks paying entered bills directly from the platform as going as far as able to generate year end 1099 with the click of a button. Cons Custom Report Writer - while it is exceptionally beneficial to have this capability, it is not very user friendly. There are so many additional areas or reporting we could benefit from, however the report writer is so intricate it becomes overwhelming to use. Switched from [Successware](https://www.capterra.com/p/118860/Successware21/) Legacy product was antiquated where we were looking for a more modern, cloud based platform. Review Source Account Manager Used the software for: 1-3 years 4.5 November 12, 2026 AI summary based on a full review Sage Intacct enables users to work securely from anywhere, which is a major advantage for flexibility. The only downside noted is the cost, which is influenced by the level of customization required. Log in to unlock the full review, detailed ratings, and pros & cons Associate Used the software for: Less than 1 year 4.0 November 11, 2026 AI summary based on a full review The software's ease of use allows for straightforward customization of reports, which is a significant advantage. Some users have noted that it can be slow and clunky on occasion. Log in to unlock the full review, detailed ratings, and pros & cons Management Accountant Used the software for: 1-3 years 4.0 November 11, 2026 AI summary based on a full review The ability to create custom reports is a major benefit, making it easy to access necessary data. A limitation is that the GL reports do not indicate the user responsible for journal postings. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 5.0 November 11, 2026 AI summary based on a full review Sage Intacct is practical and easy to use, making it effective for managing daily financial transactions. However, the introductory materials could be more practical and user-friendly to enhance the onboarding experience. Log in to unlock the full review, detailed ratings, and pros & cons Billing Specialist 4.0 November 10, 2026 AI summary based on a full review The ease of payment processing is a major advantage of this software, largely due to the effective CSV import function. On the downside, not all sections of information are included in the CSV import. Log in to unlock the full review, detailed ratings, and pros & cons Staff Accountant Used the software for: 1-3 years 5.0 November 10, 2026 AI summary based on a full review Sage provides substantial time savings through its automation capabilities, which helps avoid errors in financial processes. While the reviewer has experience with various accounting systems, they find Sage to be the most effective without any notable drawbacks. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.0 November 10, 2026 AI summary based on a full review Users benefit from the ease of generating reports and invoices with Sage Intacct, which is more efficient than Sage 50. Yet, the lack of depth in invoice analysis and reporting options is a limitation. Log in to unlock the full review, detailed ratings, and pros & cons Sr Manager Systems Used the software for: 3-5 years 4.5 November 9, 2026 AI summary based on a full review Sage Intacct provides significant benefits by automating intercompany transactions and approvals, which leads to more timely financial reporting. The interface may initially seem less intuitive, particularly when setting up complex reports or workflows. Log in to unlock the full review, detailed ratings, and pros & cons sage intacct consultant Used the software for: Less than 1 year 4.5 November 9, 2026 AI summary based on a full review This tool significantly improves accounts payable processes by streamlining data sharing and enhancing reporting clarity. Despite its advantages, users have noted that it can become sluggish during peak times, which may impact productivity. Log in to unlock the full review, detailed ratings, and pros & cons Finance Director 4.0 November 9, 2026 AI summary based on a full review This system enables group consolidation and consistent workflows by replacing multiple accounting systems and Excel reporting, although its slow response times can be frustrating compared to faster alternatives. Log in to unlock the full review, detailed ratings, and pros & cons Controller Used the software for: 3-5 years ### "Intacct User Review" April 19, 2023 5.0 Overall we have been very impressed from the product itself to the customer service as well. Pros I absolutely love the integrations with other software, it has made our life so much easier and streamlined our month-end close process by a lot! Cons Nothing yet - so far the team has been great and we are able to usually find a way to make anything work that we need. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) We were growing and needed a more advanced system. Reasons for choosing Sage Intacct We knew we were gong with Intacct so we didn't look at any others. Review Source SF Steve F. Accounting Manager Used the software for: 3-5 years ### "Sage Intacct a great system the last 8 years!" June 30, 2026 5.0 Overall, it is a great system. We installed it in July 2018 and has been flawless. System up all the time. Staff working remotely without any incidents. Customer support has been great over the years Pros Drill down capabilities of Dashboards and Financial Statements. Access via cloud and flexibility of the modules. Cons Integration of use tax software and or no native solution to track use tax and capability to remit. Manual process. Switched from Software not focused on needs of not for profit organizations. Alternatives considered [Multiview ERP](https://www.capterra.com/p/820/Multiview/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Sage Intacct Either to large or costly for our needs. They each had other systems that were involved for report writing or certain modules like AP. Sage Intacct was fully integrated and we were looking for that at the time. Review Source General Accounting Manager Used the software for: 3-5 years ### "Easy to use, but expensive and has little support " June 23, 2026 2.0 It's too expensive for what we are getting. We do not receive good support from the account manager, and when we do it feels like we are always being told something is going to cost more money. I also feel the account managers do not actually understand Intacct, which makes it difficult to communicate our needs. Pros User friendly--it's an easy system to learn how to use and to teach. The accounts receivable side does not have any issues, but I do not feel we are able to use the system to it's full potential. Cons Customer Support is lacking, and the reporting is terrible. I am also unable to reconcile the accounts payable ledger to the General ledger without many manual steps. I have also had many bugs and issues lately where I've had to put in support tickets due to the updates they post causing problems. This has happened the past two month ending reporting periods and caused major delays for our team. Review Source Response from Sage Software June 23, 2026 Hi, Brianna. I regret hearing you're not getting the support you need. Feel free to message me to let me know whether you purchased Sage directly from us or from a partner. That way, I can hopefully connect you with someone who can help you with some of the issues you're encountering. Intacct should be eliminating manual work -- not adding to it! So I think there's a missing piece. Also most people rate our reporting capabilities very highly, but we have gotten feedback that getting the hang of customized reports can be a challenge, and we're working to remedy that. I say this because maybe if I can connect with you learning resources and figure out the support issue, we can get you back on track. MC McKenna C. Accountant Used the software for: 1-3 years ### "Overall, a positive experience using Sage Intacct" July 22, 2026 5.0 My overall experience with Sage Intacct is positive; using it is intuitive and the AP module is very new-learner friendly. Pros I like that Sage Intacct embraces AI for Accounts Payable. Being able to forward invoices/emails to Intacct cuts down on manual entry time, and the system learns how recurring invoices are coded which is also convenient. Processing payments against vendor invoices and recording charge payoffs for credit card transactions is also very simple and straight-forward. Cons The AI learning model could be improved; the coding it provides on recurring invoices doesn't fill in the allocation, and after a recent update it doesn't base the coding off of previous invoices. Instead, it splits the invoice according to the lines on the invoice which makes more work on deleting out all the extra lines, which then changes the invoice total. There is also a lack of customer service for Sage Intacct which is a pain point. Switched from [Blackbaud Financial Edge NXT](https://www.capterra.com/p/27468/Financial-Edge-NXT/) Blackbaud limited us with what we needed to do and was clunky. It wouldn't integrate with a credit card management software. Review Source TW Taylor W. Staff Accountant Used the software for: 3-5 years ### "Great service!" June 25, 2026 5.0 My overall experience with Sage Intacct has been positive. It is a powerful and reliable financial management solution that offers excellent reporting capabilities, automation, and scalability. While there is some initial complexity during setup and onboarding, the long-term benefits in efficiency, visibility, and financial control make it a valuable platform for growing organizations. Pros Sage Intacct provides strong financial reporting and visibility into business performance. The dashboard and reporting tools are highly customizable, making it easy to access real-time financial data and generate detailed reports. The cloud-based platform is user-friendly, scalable, and helps streamline accounting processes while improving efficiency and accuracy. Cons The system can have a steep learning curve for new users, especially when configuring advanced features or custom reports. Some processes require multiple steps, and certain customizations may require additional support or training. The implementation process can also be time-consuming depending on business complexity. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We were outgrowing QB and Sage provided more growth. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.