# OMS Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OMS Platform Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/75898/OMS-Platform

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# 

 OMS Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OMS Platform

## What is OMS Platform?

Web-based solution that enables e-commerce through product storage, online transactions, customer support, order resolution and more.

## What is OMS Platform used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$295

Per User, Per Month

Free trial  
not available

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Do you work for OMS Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ordermanagementsystems.com&name=OMS Platform)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OMS Platform

4.0 (2)

VS.

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$295

Per User, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.0 (6,139)

Value For Money

0.0 (0)

Value For Money

4.1 (5,067)

Customer Service

5.0 (1)

Customer Service

3.9 (4,847)

## OMS Platform alternatives

[4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,657)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[4.5 (1,039)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/225601/WooCommerce/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,598)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/169007/Wix/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Email Marketing

Create and send email blasts/campaigns

Inventory Management

Track and manage inventory levels to maintain proper supply

Multi-Store

Manage multiple teams and operations from a central location

Order Management

Manage and track customer orders for goods, investments, or any other purchases

OMS Platform 10 features

Create and manage digital catalog of products/services with their details, specifications, and price

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Create and send email blasts/campaigns

Track and manage inventory levels to maintain proper supply

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Track and facilitate returns of products sold

Optimize and manage the search engine optimization efforts for a website or digital content

Checkout of online store

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Basic

$295.00

Per User,Per Month

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Shari G.

Management Consultant Lead

Consumer Services

### "A Decent Warehouse Management System"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

August 19, 2022

Pros

I've only used this software for about a month now and the admins are quite restrictive with what I have access to, but what I can do is enough to provide decent customer support. The software allows you to view orders your customers have placed through several different pathways (your direct website, amazon, etc), view tracking details surrounding those orders, assist with the return process (return & refund, return & replace, etc) and view the inventory of your products. You can also integrate your warehouses if you have multiple and seemingly they can update things from their side as well.

Cons

What I liked least about this software was its user interface. It may have been how my admins set it up, but it was incredibly old fashioned and almost outdated. It takes a while to load on start and each time you click on a tab, it opens another tab beside it (within the software, so not like - multiple chrome tabs). It can come in handy for some cases but just simply having that tab open and then being able to click 'back' out of it to the previous page is what most people are used to these days. You also have to X off each tab so as not to confuse them with your next search and have to manually clear your previous search so it's contents don't mess with your next one. What I also disliked was the inability to view escalated cases. No way to view their status to provide an ETR to anyone asking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Administrator

Medical Practice

### "Detail Oriented"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2019

I use this program daily to register, schedule and keep track of clients information.

Pros

I love that this allows for detailed scheduling and record keeping. This program is easy to use, yet allows for a multitude of details.

Cons

Feels clunky to navigate at first, but after a bit, it began to become easier. There are a few glitchy processes that I would like to see improved such as options to archive data or to merge fields.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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