# Page 9 | Fiix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Fiix the right CMMS solution for you? Explore 628 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/74916/Fiix/reviews --- Fiix 4.5 (628) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 4th, 2026 # Page 9 - Reviews of Fiix ## Showing most helpful reviews Showing 201-225 of 628 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Daniel C. Reagan National Airport (DCA) Aviation & Aerospace Used the software for: 2+ years ### "Daily User & Operator " September 2, 2020 5.0 Overall I have been able to keep acuate records and stay on top of work needed to be completed. Pros To whom this concerns, FIIX has been a resourceful tool used by our company to keep records and track assets and inventories. This software has helped our company and clients successfully. The ease of access has help the lay person user communicate needs and actions. Cons I would like the reporting part of the software to be a little more user friendly. I need to show information in a quick and clear way. Reason for choosing Fiix Not sure. Review Source Samuel F. Account Executive Business Supplies and Equipment Used the software for: 1-2 years ### "Must have to track inventory" January 8, 2019 5.0 Pros Great for equipment monitoring and maintenance. It's very helpful for small organizations. It has a mobile app for android and IOS. Cons Mobile app needs some improvements. It would be nice to change the color of the dashboard. Other than that is a great tool. Review Source Sergey M. Mechanical Engineer Entertainment Used the software for: 1-2 years ### "It is a good maintenance tool" January 22, 2019 4.0 Technicians have pretty good access to working orders with instructions/drawing/photos, so it saves a lot of time for explanation. Pros The ability to keep maintenance records, easy access to spare parts stock. Cons The App might be more friendly. Regarding the Filtering on the Search screen. Review Source KK Keith K. Mechanical Engineer Telecommunications Used the software for: 2+ years ### "Fixx work order maintenance" June 20, 2022 5.0 Very good. Pros Work orders assigned, work in progress, and completed. Cons No way to know previous work was done or an issue on the next work order. Review Source PC Phil C. Electro-Mechanic Food & Beverages Used the software for: 2+ years ### "Solid CMMS for Machine Maintenance" November 25, 2019 4.0 After initial period of getting used to it, it's been a great tool, and it has improved over the years. Pros High customization makes it very versatile. Even after 10000+ work orders, searching is easy. Cons I do wish there was a desktop version or some way to have the responsiveness be extra fast. When filling out a week's worth of daily work orders, amounting to dozens, I would love for the software to be able to work as fast as can input the info - the click-delays are small but they add up as a heavy user. Review Source JE Jim E. Facilities Manager Cosmetics Used the software for: 2+ years ### "Significant Impact on Our Maintenance Operations" March 18, 2020 5.0 We have solved getting repairs and most importantly the correct parts available for our techs which has improved efficiency dramatically. Pros Work order request and tracking process flow and ease of use. Cons The initial setup was different for our organizations assets. After the setup, however we are finding a very flexible and beneficial tool. Review Source LB Lawrence B. Maintenance supervisor Automotive Used the software for: 2+ years ### "keeping up" March 9, 2020 5.0 Keeping track of repairs, make sure two people on different shifts are not repairing the same problem. The ability to look back and see what work has been done is really helpful . Pros Helps me keep up with work orders, requests and mechanics. Any of our 600 employees can write a request for a repair or upgrade. Mechanics like to be able to use the phone app to complete or see newly assigned work orders Cons could be more integration between requester and manager. some communication is lost after the work order is assigned. Reason for choosing Fiix N/A Review Source DA Durid A. maintenance specialist Food Production Used the software for: 1-2 years ### "good" November 4, 2022 5.0 good Pros tracking performance for maintenance technicians Cons Purchasing has room for more improvements Review Source RD Ricardo D. Maintenance manager Automotive Used the software for: 2+ years ### "Value for the money" September 2, 2020 4.0 Good experience and highly implemented in the company. Pros cloud based software becomes available anywhere at any time. No need to own personal servers. Cons Create routines is not easy neither 100% open to standard user. Alternatives considered [ManWinWin](https://www.capterra.com/p/109248/ManWinWin/) Reason for choosing Fiix much more updated and adjusted to nowadays needs. Portability. cloud based. Review Source JH Joerg H. Director of Maintenance/Construction Hospital & Health Care Used the software for: 2+ years ### "great solution for our maintenance needs" July 23, 2018 5.0 I enjoy using Fiix for the maintenance for our 20+ homes and businesses. Pros I love that our assets and workorders are combined in one big database. The webaccess is great but the mobile access is absolutely necessary for us ! Being able to use our previous barcodes for our equipment made using Fiix simple. Cons The mobile app seems to be a bit laggy sometimes but still fully usable . The biggest CON might be that work request submitted by guests cannot inquire about the WO status or even cancel it. Review Source LC LEO C. ENG'G & MAINT MANAGER Food Production Used the software for: 1-2 years ### "Fiix easy access" November 6, 2020 4.0 Good support and ease of use. Pros Being cloud based allows easy access on any device and the photo feature makes communication easier. Cons Several software bugs need to be corrected like fields showing wrong information. Bug fixes takes a while to be corrected. Switched from [AMMS](https://www.capterra.com/p/82849/AMMS/) Requestors have quick access to Fiix and can do it anywhere and be able to attach photos. Improves communication between requestors and the maintenance department. Review Source edna luci G. university senior technician Marketing and Advertising Used the software for: I used a free trial ### "The complete solution to optimize my maintenance management." July 24, 2023 5.0 One of the things I value most is his ability to adapt to my specific needs. Pros What I liked the most is its ease of use and versatility. I have also been impressed by the amount of functionality it offers me. Cons It would be beneficial to have better guidance for new users, especially in regards to initial setup and customization. Review Source MR Michael R. Mechanic 2 Automotive Used the software for: 6-12 months ### "Fix navigation " November 7, 2022 5.0 So far it’s been very good and helps with keeping everything in order. Pros The ease of use and navigation through the system Cons For me personally there’s nothing that I don’t like. It’s just a matter of understanding how to navigate through the system. Review Source AA Adrian A. Team Lead Information Technology and Services Used the software for: 2+ years ### "Great CMMS Product" October 24, 2019 4.0 Fiix has been a great tool and is definitely worth looking at for your CMMS needs. Great support. Amazing account managers and training staff. Pros Fiix has great functionality and satisfies the core maintenance loop very well. It has powerful reporting features that can be customized to suit your needs. It feels like an all in one maintenance management solution. Cons The UI is not as intuitive as it could be. Designing custom reports is difficult and requires someone who is highly technical in nature. Review Source Jason C. Manufacturing Process Technician Oil & Energy Used the software for: 1-2 years ### "Works well for maintenance tracking" April 12, 2018 5.0 Pros Provides an easy way for people to submit work orders, and a central place to record, organize, and delegate maintenance tasks. Cons Cannot communicate with users directly from the software in email form. This would be a nice thing to have. Review Source MD MacKay D. Manager Paper & Forest Products Used the software for: 2+ years ### "Excellent " September 21, 2020 4.0 We use this product many times a day and/or week. It’s been great for setting up preventative maintenance. Pros Robust and cost effective. Very flexible in relation to how it operates. Cons Search has some to be desired. Going back and changing errors is difficult. Review Source Response from Rockwell Automation October 1, 2020 Hi MacKay, thank you for your review. We're happy to hear that Fiix has helped you set up a preventive maintenance program for your team. We'd love to hear more about how we can improve the search field for you. Would you be able to provide some more context to us at support@fiixsoftware.com? Thank you! RA Rashid A. Engineering Manager Broadcast Media Used the software for: 1-2 years ### "Great increase in productivity " November 2, 2016 4.0 We've been using MA CMMS for over a year and the transformation has be great for productivity and overall work management from general maintenance to project management. Since we didn't have any system in place beforehand, there was a lot of work that needed to be done in order to build our CMMS. Out of the box, MA CMMS is ready to go, but your organization isn't, so that's where the real work of adding all of your assets, staff and maintenance schedules goes into it. Once that's done it's very easy for all of my team to use and update as they go along. I then get notified whenever any work order is completed, or if there are any pending issues which need to be looked at. The features in MA CMMS are great because they are flexible, although we do some facility management, our main area is in Broadcast Engineering and MA CMMS easily adapts to our specific field with options for various customizations. I would highly recommend to any organization that needs a CMMS or wants to shift to an easy cloud-based solution like this one. My only issue with MA CMMS is with the mobile app, it needs significant improvement and at its current state is barely useable. Although the company does offer API access and further custom made solutions, many of the required 'custom' features that we would need could be put into the existing platform. I look forward to seeing future updates and improvements. Pros Easy to use, ready to go "out of the box" Cons The mobile app needs improvement Review Source MT Michael T. Assistant Facilities Manager Warehousing Used the software for: 2+ years ### "Customer Service is terrible" March 2, 2020 3.0 Overall its been good. We're leaving because our business keeps getting bigger and we just need a bigger software. Pros It does hold your Assets very well and keeps a journal of what you've done per work order. Cons I'm working on cancelling our account but the customer service is what ruining my relationship with FIXX. If FIXX wants to keep their relationships good with leaving customers then give them a great experience. This will actually give you a better opportunity for future business. Review Source JL Jacob L. Maintenance Manager Consumer Services Used the software for: 1-2 years ### "FIIX Software " November 7, 2022 5.0 i love it a great tool for prevented maintenance and all-around jobs and task that are assigned Pros it allows you to set a goal and stay on task step by step Cons every Sunday at 11pm i get the weeks' worth of work orders come in. Review Source RC Rick C. Maintenance manager Dairy Used the software for: 6-12 months ### "Ricks review " August 18, 2020 4.0 Good, very helpful with training , I feel that some aspects are still in development and have small quirks that need to be fixed Pros Purchasing , inventory all tied to assets and work orders Cons Does not change status automatically when parts are received , reports don’t have custom time range in hours Reason for choosing Fiix Better inventory / purchasing , asset hyrachy Review Source Response from Rockwell Automation August 25, 2020 Thank you for your review Rick. Our product team is constantly adding new features! You can stay up-to-date on the latest releases in our Help Center. https://helpdesk.fiixsoftware.com/hc/en-us/categories/360003036231-Release-Notes Watch your inbox for email invites to our Quarterly Fiix Roadmap webinars as well. During these webinars, we share all the things we're working on for future release so you can be in the know. Your customer success manager will be in touch shortly to talk to you about changing status when parts are received and reporting. Thanks! SI Scott I. Maintenance Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great software for any size of organization" October 26, 2020 5.0 everything is easy to use. I have used many systems over the yeras and this has been the easiest so far. I demo 4 different ones and we picked this system. Had a paper work order system so inputting data took time. Pros Easy to use. tracking of the assets. capturing all data Cons The parts inventory of it needs some work. When i order items i like to separate quantity for different cost centers and jobs for better tracking Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing Fiix overall ease of use, features of unit. Review Source CD Claude D. Maintenance supervisor Sports Used the software for: 1-2 years ### "Great product" March 6, 2020 5.0 We frequently need to use this in the field with no internet service. Even there it works quite well to do meter readings, and add work orders that sync when internet returns. Pros The app is useful. Has most features id like to see. The new roll out of the user login is much appreciated, so non maintenance can check the status of a work order. Cons Not easy to split a job among several days, or to show logged time on the day it was done. For example 4 hours on Tuesday, 1 on Wednesday, 8 on Thursday. It shows as completed on Thursday (13 hours). Wish that i could select a group of assets to sync on the app for when i visit a specific location. Review Source RP Rob P. Maintenance Supervisor Construction Used the software for: 1-2 years ### "Fiix" October 15, 2020 3.0 It is a lot to learn. The visual lessons are very helpful. Over all it is a good program. Pros I like the way parts are ordered against a w/o and they are automatically assigned to that asset. Cons I cannot write pm's in the system without assigning them to a specific person. I would rather be able to have the pm's assigned to a group instead of one person. That way I am not overloading one person. Review Source Response from Rockwell Automation November 2, 2020 Hi Rob, thanks for the review. We're glad that you like our parts module. We're sorry to hear that you haven't been able to assign a PM to a group This is a feature that is offered in Fiix. We will make sure your Customer Success Manager gets in touch so that you can start assigning your PMs to groups! tS tim S. Supt Government Administration Used the software for: 1-2 years ### "Nothing Better" March 11, 2020 5.0 We built our system from scratch, just going off a primitive schedule. The way it allows us to attach documents, photos and such is great. We have already been able to go back and use some of the history. The options of how you can use it seem almost limitless. We have the entry level program, but even then we simply love it. Pros The ease of building it from ground up, while still providing so many great abilities. Cons Would love to be able to attach a tool list to the work orders, but this may be in the upgraded version. Reason for choosing Fiix It provided the options we wanted at a price our small utility could afford. Review Source IB Ivan B. Manager Cosmetics Used the software for: 2+ years ### "hygenic industry" June 4, 2020 5.0 If you solve Cons it will be 100% Pros Flexibility to build company structure and stability of system. Cons Reporting: Reporting could be beater. To many complicated reports. You should add some data cube reports , where we can online ply with graphs. Now it is old fashion to make pdf some fix report... User rights You have to ad option that just some user can change due dates for tasks. Now it is not possible Reason for choosing Fiix Stability and flexibility. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.