# Page 7 | Fiix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Fiix the right CMMS solution for you? Explore 628 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/74916/Fiix/reviews --- Fiix 4.5 (628) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 4th, 2026 # Page 7 - Reviews of Fiix ## Showing most helpful reviews Showing 151-175 of 628 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CI Manager Building Materials Used the software for: 2+ years ### "FIIX Review" September 15, 2020 3.0 Fiix comes as advertised, I would recommend. Pros This software is great for keeping track of PM's and keeping maintenance staff on track and accountable. Cons It would be nice to have a "Lite" version of the software or be able to pay by module. Review Source AK Andrew K. Maintenance Manager Packaging and Containers Used the software for: 2+ years ### "ProAmpac - White House, TN" October 12, 2020 4.0 Overall I like Fiix. There are a few things I would like to see improvements on but overall satisfied with the software. Pros Ease of use. Like the set up and formatting of the everything. Really good for work order and scheduled maintenance. Cons I would like to see development in the parts and supplies area. I do not like that there is no real good way to sign out parts that do not go to work orders. Also do not like that you cannot set up a scheduled maintenance task with multiple tasks to only allow the work order to be closed/completed if all tasks have been marked as completed. Reason for choosing Fiix Was in place when I started with ProAmpac Review Source RB Robert B. Maintenance Supervisor Utilities Used the software for: 2+ years ### "Fiix is Great" November 6, 2020 5.0 I have had a great experience with Fiix, very easy for my seasonal employees to learn and maintain, was not intimidating at all to employees. I purchased and installed Fiix from start to finished, Fiix software is great, and i would recommend it to anyone. Pros I purchased this software for ease and ability to move through-out the program, other software systems where very tedious to navigate. Cons I have no cons about this software, you can get the basic model and then move up to different platforms on what yoru company needs. Reason for choosing Fiix Ease of usage, easy to maneuver, didn't get lost in the program, drop and drag for equipment is great. Very easy to use. Review Source AT Adam T. Electrical Coordinator Food Production Used the software for: 2+ years ### "Hensall Coop \_ Adam Thompson" September 2, 2020 4.0 Easy to keep track of things. Mobile app is super handy for ton the go work and history Pros Easy asset tracking Easy work order history Easy asset management Cons With us being a bit of an oddball in the industry having multiple locations and only one maintenance department it is sometimes difficult to keep track of all work orders as an end user as the techs dont have the access to the "all site" function like admins do. Also a bit of a learning curve but once you get used to it its good. Reason for choosing Fiix Cost, sales team was excellent, ease of use Review Source NB Nathan B. Facility Engineering Food Production Used the software for: 1-2 years ### "Convient maintenance tracking software" September 18, 2020 4.0 Overall it has been great. Before Fiix there was a google sheets/calendar based system that was cumbersome and made it hard to keep track of outstanding maintenance tasks. Pros We are a copacking company with many different pieces of equipment with a large range of maintenance requirements and checks. Fiix allows us to easy track and keep records of maintenance activities in accordance with food safety and third party auditing. Cons There are some buggy things that can be frustrating. Like not being able to delete some inventory or assets because due to being linked to a receipt. Adding in inventory while creating an asset can be time consuming. Reason for choosing Fiix Price and ease of use where the main driving factors given our small size and being able to pay per seat rather than one lump cost. Review Source wL walter L. Maintenance Technician Aviation & Aerospace Used the software for: 2+ years ### "good but not perfect" November 6, 2020 4.0 Pros ease of set up friendly interface possibility to add different types of files Cons not being able to erase assets quote/purchasing section may be easier automatic notifications should not be set default Review Source Response from Rockwell Automation November 12, 2020 Hi Walter, thank you for your review. We're happy to hear that, overall, Fiix has been easy to use and set up for you. We have deliberately designed the system to make it difficult to delete assets for data security purposes, but you should be able to move your old assets to a 'graveyard' site so that you can keep a record of the asset while removing it from your view. We are also always looking to improve our app, so we've also passed your feedback on the purchasing and notification functions to our product team! MS Marc S. maintenance tech Building Materials Used the software for: 2+ years ### "Fiix in a nut shell" September 21, 2020 4.0 I was use to working with SAP which is quite cumbersome at times however with Fiix use is more natural as if it's a microsoft program that most people are use to. It helps with some of the frustrations I was use to dealing with. Pros It's familiarity and it flows like a microsoft program, big help when leaning a new program. Cons I don't really have anything much negative to say. Maybe it cost a bit much to add users, my company is pretty frugal so it can be like pulling teeth at times. Reason for choosing Fiix It was a company decision. Review Source Response from Rockwell Automation October 1, 2020 Hi Marc, thank you for your review. We're happy to hear that you find Fiix easier to use than your previous program, and you were able to familiarize yourself with Fiix quickly! RL Robert L. Quality Engineer Facilities Services Used the software for: 6-12 months ### "This product is worth the money." June 8, 2023 5.0 Pros This product is a good value for the money spent. It is cloud based which is important for my type work. Up time is excellent. The search ability to find a specific asset works well also. Cons the only con is that there is a little redundancy in detail categories. Review Source CB Christian B. Manager, Critical Infrastructure Information Technology and Services Used the software for: 2+ years ### "Excellent Team, Solid Product" September 18, 2020 4.0 Overall our relationship with Fiix has been a success with the application really helping us reduce the administrative overhead of managing our maintenance program. Pros \- Quick to get onboarded - Excellent professional services team, but also user-friendly UI allowing self-onboarding - Quick support, dedicated account manager - Big on seeking customer feedback, and implementing feedback in product roadmap Cons \- Mainly small UI nuances or consistency in options for similar screens. This may be sorting or selection options - Cost is on the higher end of the mid-tier. If you do not use all of the features the value is questionable. Review Source LJ Ljubomir J. Facilities Manager Logistics and Supply Chain Used the software for: 2+ years ### "Maintenance in our hands" January 17, 2017 4.0 This tool is essential when it comes to our core business support and we are using it in different areas. Helpdesk tool helps us connect to our internal customers. Equipment and buildings data are kept as an information for maintenance personnel and contracted services in order to better plan and execute work orders. Reminders are set for periodical maintenance and inspection actions that help plan and development of good preventive and prediction maintenance plan. In addition, we use the application for cost tracking and also budgeting expenses. Pros Ease of use. Mobile application (iOS/Android). Uptime. Development. Cons Helpdesk features need improvement. Change packages in order to increase pricing. Review Source CMY Chi Ming Y. Regional Operation Lead Food Production Used the software for: 2+ years ### "Make your work simpler" September 29, 2020 4.0 Overall, I am happy with the system, thus we introduce it to other sites as well. Now, more than 6 sites use this CMMS now. All give positive feedback. Pros Clean interface, easy to use and setup, no long training time required Schedule maintenance make our life easy and no missing of any maintenance job (provided you set up correctly at the first time) Many ready to use report for user User can custom make own report for own purpose Cons Custom make report need more skill and knowledge No work permit function (safety), it is a good feature as work order always link to work permit A bit pricy Reason for choosing Fiix We have tried the free version for few option few years ago. FIIX is the simpler and easy to use. We believe that our users can accept it easier, rather than those powerful but complex system as most people are against change and unwilling for long basic training. "Make user onboard first" principle make us to go for FIIX. Review Source KG Karrie G. maintenance parts clerk Facilities Services Used the software for: 1-2 years ### "Fiix System" September 15, 2020 4.0 So far I have got all the parts entered into the system and we are getting all of the mechanics trained to scan the bar codes when taking the parts out. The system was pretty easy to enter the parts in. We haven't started using the system yet to RFQ or order yet. Pros I really haven't used a system like this before but I really think it could be very beneficial for the company when we get it all figured and up and running completely. I really like the fact that there is some training that we can get just about anytime we need a question answered. Cons I really like the system when using the computer. The App is a little more confusing to me to use especially the new one, taking pictures of the parts was one of the things i liked about the old app and the new one doesn't seem to have that option. Review Source DG Dave G. Plant / Maintenance Manager Plastics Used the software for: 1-2 years ### "General Info" November 6, 2020 3.0 It has helped with organizing of our overall maintenance system, but is difficult to use for reports etc... Pros It has good tracking of parts and PM. Logging hours is also good. Cons The reporting, setup of work orders and PO options are not user friendly and are difficult to use. Alternatives considered [Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[DataStream](https://www.capterra.com/p/28048/DataStream/) Reason for choosing Fiix MP2 was outdated, but reporting was great compared to Fiix Review Source Response from Rockwell Automation November 12, 2020 Hi Dave, we're happy to hear that Fiix has helped you organize your overall maintenance system. Thank you for sharing your feedback on our reporting, work order, and purchasing modules. We have great news: we are working on improving the user friendliness of these modules so look out for updates! TR Thom R. Maintenance Supervisor Automotive Used the software for: 2+ years ### "FIIX software" September 9, 2021 4.0 Good Pros ease of use and tech support and the training from the service techs Cons Most of the reports that we need to use are in the next higher tier. Have to do many work arounds to generate the reports I need Reason for choosing Fiix Here in plant before I srtarted Review Source MM Matt M. Facilities Clerk Plastics Used the software for: 1-2 years ### "Fiix Review: Pros and Cons" September 15, 2020 4.0 Pros Fiix has an easily navigated UI. The search feature generally works very well. Creating/receiving POs is very simple and quick. Creating new parts is very straightforward. Being able to link pdf files in various places is extremely useful. Cons There are two items of frustration: 1) Creating reports in Fiix is a giant pain. Newly created reports never seem to function the way I would expect with other software, such as SQL Server Reporting Services or Crystal Reports. 2) Fiix support seems to be very limited. For example, the search function in RFQs does not search the supplier, it is searching an address field, rendering it virtually useless. The response from Fiix is essentially that they have no intention to fix this. Review Source BR Brian R. Maintenance Planner Airlines/Aviation Used the software for: 2+ years ### "FiiX experience" November 3, 2022 5.0 Preventive and predictive maintenance, TPM, and OEE. Pros Software is easy to use and program. FAST PROBLEM-SOLVING. Cons Assigned work hours to users and hours worked at assets. Review Source CC Chad C. Director of Manufacturing Engineering Glass, Ceramics & Concrete Used the software for: 2+ years ### "FiiX CMMS Review" September 21, 2020 5.0 I have used several different types of CMMS systems and this one seems to include most of the features that actually get used. Pros I love the training videos. One of the hardest task of getting a new team member up to speed is training them on the CMMS software. With Fiix it is VERY easy for me to have them sit down and go through all the training videos. If they get lost a month later they always know where to go to figure out the task they are trying to do. Cons I have to assign what users can and cannot do. I realize this is to make the CMMS as custom for each company, however it does take time to setup. Review Source PY PEDRO Y. Optimization Lead Mining & Metals Used the software for: 6-12 months ### "Amazing CMMS and customer service for the price you pay." November 12, 2020 4.0 Fiix is an amazing Software, very easy to use, a lot of useful features and data import/export capability which allows you to perform different analysis. Customer service is excellent. They really value your feedback and is considered to improve the software for future version releases. Pros Very easy to use which allows people with low software skills learn quick and be part of your Work Order system and data entry. Cons For the hour meter reading entry feature, it would be great if you could see the previews entry on the equipment and prevent the wrong (lower meter reading) value to be entered as the hour meters reading can only and not decrease. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing Fiix Poor PM scheduling using Hour meter readings and nested PMs Review Source AS Andrew S. Site Supervisor Oil & Energy Used the software for: 1-2 years ### "Hydro generation review" November 3, 2022 5.0 Overall fixx is a great resource. After using SAP for years it is remarkably simple and easy to train. Pros Ease of use for operations and maintenance to track work Cons Company struggles to get operations to use software. Getting users to stay on top of overdue orders. Auto populating orders for inspections Review Source Response from Rockwell Automation November 7, 2022 Hi Andrew, we appreciate you taking the time to leave us a review. We're glad you have found our software helpful in your daily operations. Thank you for telling us about your experience. EP Eric P. Radio System Manager Public Safety Used the software for: 2+ years ### "Outstanding value. Gives us the capabilities we need." June 20, 2018 4.0 Regular preventive maintenance is what has given us 100% up time over the past 12 months. Fiix (formerly Maintenance Assistant) is key to ensuring all preventive maintenance tasks are performed regularly. Pros Great value for the money. Cloud based so there are no hardware expenses. iPhone and Android applications make clearing work orders easy. Very reliable - it's never not worked. We use the product to create preventive maintenance work orders to ensure the reliability of the city public safety radio system. The facilities include AC units, UPSs, and various types of RF equipment that need to be regularly inspected or tested. It's the perfect product for this purpose. Cons It can be a bit complicated - some of which is simply due to it being browser/cloud based rather than a stand-alone application. Review Source JR James R. Sanitation Technician Consumer Goods Used the software for: 1-2 years ### "A Nice End To The Day" September 2, 2020 5.0 Pros Fiix is very easy to use and easy to communicate my day through my daily report, we all need this at the end of a 12 hour shift. Tabs are easy to access, visible, and there is no misleading text. No matter the time of day and I am assuming at heavier traffic times, the software never slows or has delays. I also feel quite safe using the software with required password changes every month. I would recommend Fiix to any worker that has to complete a report of their assigned tasks. Cons For some months, Fiix was rather slow at any time of the day. This was resolved after a survey of the software's recent performance. Tablets also tend have a slower time on the software but this could be the tablets performance and specs. Review Source KbM Kgotso bianca M. electrician Architecture & Planning Used the software for: 2+ years ### "Maintenance" November 7, 2020 5.0 We use it for data capturing of maintenance work and Maintenance breakdowns and space Pros He’s very comprehensive and easy to use compared to others software And everyone can understand it Cons Sometimes when you use it on the phone it takes long to open there’s only problem but on the laptop is fast maybe is a network of our company Switched from [KanbanFlow](https://www.capterra.com/p/161732/KanbanFlow/) It was not user-friendly very difficult to use and understand Review Source KH Kent H. Assurance Manager Packaging and Containers Used the software for: 2+ years ### "Keeps getting better" July 24, 2018 5.0 I was fortunate enough to be part of the Beta testing for MACMMS (can I still get it for free??) so I have seen most of the improvements come through and it indicates to me they are dedicated to continuous improvement and dedication to their customers. Pros Fiix is really easy to learn. Interface is very user friendly and easy to navigate. Easy and intuitive customization to function however you need. Cons Report writing function could be a little easier. Maybe add hoverable descriptions for each report, there are so many similar reports it can be confusing although there are many more reports available now than ever. Changing the name was an issue since we referred to "Maintenance Assistant" in several SOPs integral to our Food Safety Management System and had to go through and change all those references. Review Source AB Alex B. Superintendent Public Policy Used the software for: 1-2 years ### "Needed CMMS in the field" October 13, 2020 4.0 We always had a CMMS for the main facility. But our 22 pump stations out in the field were all done on paper. Now it is all part of one system. And now the whole staff has access to it. It acts as a constant "to-do" list for us to ensure we never run out of work to do and that everything is being properly maintained. Pros The fact that it is cloud based let us implement it for the assets that are out in the field, away from office PC's let everyone use it and not just office people. Cons Creating a WO has gotten better since we first started using it. But it could be even more simplified to get the staff doing the work generating WO's instead of just fixing what is broken. The simpler the better. Review Source AG Andre G. Maintenance Manager Food Production Used the software for: 2+ years ### "Best maintenance software." January 29, 2020 5.0 Annelise breakdowns and create preventative program to prevent breakdowns and bring down time down Pros Uptime. Very good sable software. User vriendly. Tool to anylize maintenance. Cons The previous app on cell phones but the lates is better. Review Source Response from Rockwell Automation March 11, 2020 Hi Andre, thank you for reviewing Fiix! We're happy to hear that our CMMS is improving accessibility and providing value in your organization. We have recently added a number of new features to our new mobile app, so we hope you love the upgrades we are making. We are also always looking to improve the app, so please let us know if you have any feedback. We will have our customer success team follow up to connect you with these great new features. Talk to a Capterra advisor for free and get results within 15 minutes.