# Page 6 | Fiix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Fiix the right CMMS solution for you? Explore 628 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/74916/Fiix/reviews --- Fiix 4.5 (628) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 4th, 2026 # Page 6 - Reviews of Fiix ## Showing most helpful reviews Showing 126-150 of 628 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EV Eric V. maintenance mechanic Facilities Services Used the software for: 2+ years ### "good system" September 21, 2020 4.0 I believe that if the program is setup correctly form the start by an administrator that knows what they are doing and then maintained by a administrator with full knowledge in how the system should be used it can be a very good system for tracking records as well as operating within business needs. Pros The software makes it easy to keep highly detailed records. Cons When searching for an item and you click on one then return to the search it returns back to the top of the page not back to where you clicked on that item Review Source Response from Rockwell Automation October 1, 2020 Hi Eric, thank you for your review. We're happy to hear that the system has helped you track your maintenance records efficiently. We're sorry to hear that you are experiencing frustrations with our search tool. We are always looking to improve user experience, and so we have submitted a feature request on your behalf about returning to the same part of a page when you click return. JS Jake S. Technical Operations Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Herding Cats- the role of a CMMS" September 3, 2020 4.0 Steep learning curve for a complicated implementation with high reward. Pros The enterprise tier of fiix offers a significant amount of customizability. The industry I work in (Bikeshare) is somewhere between fleet management, production and field operations. This leaves a lot of cats to be herded. Fiix allows us to be as granular or big picture as we need to be to track metrics for internal use as well as reporting to our clients, and manage our SLAs, and also allows us to roll multiple types of inventory into that. The API has allowed us to build powerful integrations with the other software we have to use to manage the actual bikes and docking stations. Cons Sometimes the dev team at Fiix can be a bit slow to respond to some of our needs which are, admittedly, pretty niche. Review Source DS Darren S. Jr. Project Engineer Pharmaceuticals Used the software for: 1-2 years ### "Fiix Review" November 8, 2020 5.0 As previously stated, one of the most valuable aspects of Fiix is the organizational and work order tracking benefit. It is quite user friendly for a powerful tool which has been great when building out the Facility and officially implementing Fiix. Customer service experience has been great - very helpful and knowledgeable with the product. Pros Fiix helps quite a bit with organization. We can track work order history on specific assets for an easy digital log, as well as being able to look back and see when work was completed. This is great from an internal organization aspect, as well as having documentation for regulatory bodies. Cons Work order submission from within the organization takes buy-in from staff. This is not a bad thing but requires ongoing support to get everyone on board. It would be great for non-administrator technicians to be able to see all work orders (even if the work order is unassigned) - basically if technicians could have complete visibility of work orders. Review Source JP Jeff P. Curator Museums and Institutions Used the software for: 2+ years ### "Comments from a Zoo/Aquarium User" November 8, 2020 4.0 In general, as someone who is exploring the features, I feel this software has great potential in our operation. Pros The software is somewhat user-friendly however there are many "hidden features" yet for me to find. It is difficult for the end-users, maintenance workers, to use the system and they end up printing the work orders. Cons If the functionality of the mobile app was improved, this would be a great asset. Reason for choosing Fiix FiiX was my first choice, the product support has always been outstanding, and we have never search for an option. Review Source Response from Rockwell Automation November 30, 2020 Hi Jeff, Thanks for your review. We are sorry to hear that you find Fiix and our mobile app difficult to use for end users. We do offer free on-demand training that can help your team feel comfortable with Fiix. We'll make sure your Customer Success Manager reaches out with a link to these sessions. Brandon M. Shop Foreman Construction Used the software for: 2+ years ### "Great too for day to day use" September 2, 2020 5.0 Pros I enjoy using the FIIX program for keeping track of all my day to day equipment use and it’s a great tool for organizing what tasks require to be completed. I have a lot on my plate so FIIX is a great tool for keeping me on track. Cons Only thing is I feel the program could be a little more user friendly when it comes to editing/fixing error input readings. Review Source VR Verified Reviewer Parts Manager Facilities Services Used the software for: 2+ years ### "Good Software for Parts Room" October 9, 2018 5.0 I like Fiix. It is a great program and I defiantly recommend it to others. Customer service is easy to deal with. I have never had an real issue with the program at all. Works very well. Pros I like the history it keeps. I can always look back, even if it is a ticket that has been closed. Cons Inventory sheets. I have them set up better to count, but it still not exactly what you need for a parts room. Review Source WM Will M. Safety Coordinator Construction Used the software for: 2+ years ### "Review from an administrator standpoint" November 6, 2020 5.0 Great communication with the Fiix team when issues are identified, great training videos that show all steps within Fiix and that can easily be viewed throughout any and all functions. Identifying and customizing reports that are needed has been simple with Fiix team help. Pros The ease of use of the software and ability to use thru mobile app is a plus for our maintenance technicians and floor foreman. The app gives live data as to status updates of the work orders and assets. FIIX mobile gives the access to look at where a work order stands without having to go to your desk and can do it from the floor by easily scanning QC codes Cons The app is based around technicians for performing and modifying work with no ability to look at widgets and modify based on a daily, weekly or monthly basis. Review Source YV Yves V. Almoxarife Food & Beverages Used the software for: 6-12 months ### "Mundo FIIX" June 8, 2023 4.0 Programa de fácil acesso, ajuda na hora de verificar no estoque onde estão os materiais. Pros Bem, há uma gama de conhecimento ainda inexplorado por mim. Mas o FIIX se tornou uma ferramenta importante no meu dia a dia. Ele me ajuda nas baixas de materiais e onde estão localizados. Acredito ser uma boa ferramenta para fins de controle de estoque. Cons Como mencionei anteriormente, não posso dizer com prioridade o que falta melhorar, pois somente uso uma parte desse "iceberg". Review Source FH Fernando H. Manufacturing Engineer Medical Devices Used the software for: 2+ years ### "Fiixing" November 6, 2020 4.0 I have been able to manage and maintain the Calibration & Preventative Maintenance department. Pros \- Being able to trace back and log all work orders is always a plus. - Different types of reports. Cons \- What I like least about that the fix is that it doesn't calculate/show the next due date on the Schedule Maintenance and the operator needs to figure out the maintenance 'due date', by adding the suggested completion date to the trigger date. It will be much easier if it showed the 'math' on the 'schedule tab'. - I have had issues with the 'time' on the due dates. If I set the SM to trigger a WO in the afternoon, based on the time of the suggested completion date, it will show up as overdue on the reports. Reason for choosing Fiix Recommendation. Review Source DM Dave M. Lab Coordinator Automotive Used the software for: 2+ years ### "One of the best CMMS systems" August 18, 2020 5.0 Having the ability to have all information in one database is extremely important for our company during our audits. This product is very good. Pros The software has so many options to keep track of everything from maintenance work orders to the cost associated with projects. The ease of using Fiix makes it seamless in integrating new assets and adds value because of the time saved with everything at your fingertips. Cons Not too much. The time it takes to initially enter all assets and machinery etc... Once that is complete though it is very user friendly. Review Source Response from Rockwell Automation August 25, 2020 Thank you for your review Dave. We're glad you ditched your old system and are now saving time and passing audits with Fiix. This is music to our ears. DW David W. Senior Maintenance Technician Automotive Used the software for: 1-2 years ### "Fiix is pretty solid" November 9, 2020 5.0 Fiix is very user friendly. It's easy to use and it can be self taught. Pros \-Fiix is really easy to learn and use. -I love how the search feature and filters are customizable and allows to easy find anything whether by assett number or user. -The design is also nice, very clean and easy on the eyes. Cons \-Don't really like the idea that the work orders can always be edited, even after they are closed. I think it has it's purpose, but it would be good to see a log of what changes were made to a work order, after being closed by a user. -The time is bit confusing when running reports for an overnight period, seems it's a combination of UK and Canadian time. Switched from [CHAMPS CMMS](https://www.capterra.com/p/16427/CHAMPS/) Different company Review Source VR Verified Reviewer Ingeniero de automatizacion Automotive Used the software for: 1-2 years ### "Plataforma para administrar el mantenimiento " March 29, 2023 4.0 Buena aplicación de gestión del mantenimiento. Pros Me parece que un punto fuerte que tiene es la gestión de inventario que puedes tener con esta plataforma. Cons En ocasiones echo en falta poder generar arborescencia documental más grande con la que poder gestionar de forma más fácil la documentación dentro de los proyectos. Review Source RH Richard H. Calibration and Maintenance Technician Medical Devices Used the software for: 2+ years ### "New FiiX User" November 9, 2020 4.0 Having only used this product, collectively, for about a year and a half, my knowledge base of the FiiX and it's use has improved with time. The functions that we, as a company use from the FiiX, fulfill our current needs very well for both organization information and audit purposes. Pros I like the Work Order notification listing that is updated each day, stating a device's next PM or calibration due date, that has been initially set up for each new asset/device in the FiiX. Cons Scheduled Maintenance updates can be tricky when "next due" dates are affected by either a 30 day month or 31 day month. Other functions such as the correct and most effective use of some of the the "Reports" options can be a bit overwhelming for me. Review Source Jose C. bachelor Internet Used the software for: I used a free trial ### "The ultimate tool for success in asset management" July 18, 2023 4.0 I love the myriad of benefits it offers for maintenance management. The ease of use is remarkable, since I was able to start using all the functions quickly and without problems. Pros What I like the most is its ease of use and full functionality. With just a few clicks you can organize and manage all my assets and inventory efficiently. Cons While this is not a major issue, it would be great to have easier integration with other tools and systems I use at my company. Review Source DK Dimitrinka K. Koordinator Machinery Used the software for: 2+ years ### "WHAY I WORK WITH FIIX" September 16, 2020 5.0 I HAVE BEEN WORKING IN THE COMPANY FOR 2 YEARS.I HAD TO LEARN MYSELF TO WORK ON MY OWN, WHICH TURNED OUT TO BE EASY.THERE WAS AN OPTION FOR THE INFORMATION TO BE COMPLETED ON PAPER.FOR ABOUT 1 MONTH I WAS ABLE TO IMPOSE FIIX, WITHOUT PAPER RECORDS AND IT IS EASIER FOR ALL OF THEM. Pros IT'S BEST THAT ALL THE INFORMATION ABOUT THE EQUIPMENT AND ITS CONDITION IS 1 CLICK DISTANCE, OF COURSE IT IS WHEN THE INFORMATION IS COMPLETELY COMPLETED.THERE IS A GOOD ASSISTANCE CENTER. Cons THERE IS A GOOD ASSISTANCE CENTER, BUT I DO NOT ALWAYS FIND AN ANSWER TO MY SPECIFIC QUESTIONS.I HAVE THE PROMISE THAT IN THE MORE QUESTIONS IN A SPECIFIC CASE, HE WILL BE CONSIDERED AND WILL FIND A SOLUTION THAT IS ACTUALLY LOGICAL. Reason for choosing Fiix FIIX HAS BEEN IMPLEMENTED BY \[SENSITIVE CONTENT HIDDEN\] BUT IT HAS NOT WORKED IN THE COMPANY FOR A LONG TIME AND I DO NOT KNOW SORRY WITH IT. I HAVE NO INFORMATION ON THIS ISSUE. Review Source JK Jhanvi K. SEO Team Leader Information Technology and Services Used the software for: Less than 6 months ### "Game-Changer Software For Us!" May 11, 2023 5.0 Fiix software is the most affordable option on the market to fulfil your maintenance management activities. I highly recommend this tool to any maintenance team looking to streamline their operations and improve their overall efficiency. Pros I've been using This Software for over a six months now, and it has been a game-changer for our team. Before using this software we struggled to keep track of our maintenance schedules. But with using Fiix, we can easily manage all our maintenance activities in one place. Cons As I used the software till now their is no any issues found in the software. Review Source JJ Jack J. Data Analyst Retail Used the software for: 2+ years ### "My review of FIIX" January 6, 2023 5.0 It has been a really helpful tool for tracking and managing assets Pros I like how easy it is to get information on a specific asset. It can all be found in 1 place and easily browsed Cons Some of the search bars can be annoying. When you click in the wrong place, it's very difficult to get back to where you were before. Review Source Response from Rockwell Automation May 11, 2023 Hi Jack, thanks for taking the time to share your experience. We're pleased to hear the value you're getting from the asset monitoring function. I've passed your comments about the search bars and navigation issues you've experienced to our product team to investigate and consider for future updates. Once again, thank you for providing a review. LP Lori P. Maintenance Assistant/Administrator Automotive Used the software for: 2+ years ### "Fiix Cmms - " November 24, 2020 5.0 Overall, Fiix is no less than 5 star. Pros Analyzes over 3200 current assets, with work orders, history and preventive maintenance, easily and efficiently. Reporting is amazing, as well the level of support.. Fiix is constantly growing and adding features to keep up with the everchanging audits , and changing needs we request.... I simply love it! With 3200 assets , close to 1100 preventive maintenances in place, and one administrator/developer, FIIX has made it possible to keep up, and excel in our maintenance department. Cons I have no negative feedback. I love using this program. Reason for choosing Fiix User friendly, cost effective and meets all standards. Review Source RK Robert K. Maintenance Manager Automotive Used the software for: 2+ years ### "FIIX Review" September 28, 2020 4.0 FIIX does everything you need but not everything you want. Pros The calendar is a quick overview of the tasks for each technician. Cons Custom reports are difficult to create and they are not fully custom. You cannot generate a report by time. Review Source Response from Rockwell Automation October 1, 2020 Hi Robert, We understand that it can be difficult to create custom reports. We're happy to share that we do offer a 1:1 report training course that will walk you through the basics of creating custom reports. If there are any fully custom reports you require, our services team will be able to create this report for you. Please get in touch with your customer success manager for more information about custom reports. On top of this, we are also currently working on improving our reporting module, so stay tuned for more updates! DN Denis N. Head of Productions Higher Education Used the software for: 2+ years ### "Fix your Work Order problems with FIIX.. Best Software." November 25, 2022 5.0 Undeniably Thankful to the developers. Fiix has made my work so easy and ensure I don't double book or rather duplicate an order. Pros With Fiix, I view all my work orders and am able to prioritize according to the urgency.I use Fiix anywhere in any region in the world even without Internet. then once I access internet, Fiix automatically updates my work Orders. Cons So far so good. I haven't experienced any dislike with Fiix, Infact, it my best software in matter Work Orders. Review Source DT Derrick T. Facilities Supervisor Government Administration Used the software for: 2+ years ### "Great Software" September 23, 2020 4.0 Fiix is a great value for the money and does exactly what I need it to. Pros I find fiix does exactly what we need it to. We mostly use it as a work order generator. Desktop dashboard is awesome. I can put the information at my fingertips that I need. Cons The app. I don't find it as useful as I thought. As a supervisor I would like to see all my staffs work order on my phone but can't. Reporting isn't the easiest if you want something other than the reports given to you by fiix. I have come to understand how to generate my own reports but I find it difficult and I have a pretty good computer based knowledge. Reason for choosing Fiix Cost and at the time the App. Review Source eC edward C. engineering technician Health, Wellness and Fitness Used the software for: 2+ years ### "OK for our needs" November 6, 2020 4.0 I feel like we pay too much for using so little of the software, but I am not willing to go through the setup process with another software. Pros What I like most about the Fiix software is the elimination of paper records of maintenance issues/repairs Cons What I like least is: 1)the inability to get phone support without upgrading the service. 2)the inability to customize the cost of the software based on needs...meaning, we use the software for it's most basic components, not for inventory, parts ordering, etc. 3)the nightmare setup procedure of creating all the CSV files. Reason for choosing Fiix becuase of the QR code feature...that coincidentally, we no longer use Review Source AG Amber G. Camping Director Non-Profit Organization Management Used the software for: 2+ years ### "BSA Fiix" September 24, 2020 4.0 Pros When used correctly by our facility staff, it is a great tool and will help us take better care of our properties and equipment. Cons It is very difficult to train the facility staff on how to set it up properly. Many facility staff across the BSA are in a generation that is not the most technically inclined. It would be nice if there were some preloaded tasks that could be selected like pool cleaning and bathroom cleaning and the like since those seem to be fairly universal processes. Review Source YM YUJI M. MAINTENANCE MANAGER Facilities Services Used the software for: 2+ years ### "MY EXPERIENCE WORKING WITH THE FIIX" October 23, 2018 5.0 IN GENERAL THE FIIX IS A VERY GOOD TOOL FOR THE TYPE OF WORK THAT WE MAKE OUR COMPANY SELLS, INSTALLS, PREVENTIVE MAINTENANCE AND REPAIR AIR CONDITIONING EQUIPMENT WE ALSO SELL PARTS AND AIR CONDITIONING SPARE PARTS ALL LOGISTICS OF WORK CONTROL, OUR CLIENTS 'HISTORY, INVENTORY CONTROL OF OUR PARTS STORAGE, EQUIPMENT PURCHASING REQUIREMENTS, PARTS AND SPARE PARTS CAN BE PERFECTLY HANDLED WITH THE FIIX Pros IT IS A VERY VERSATILE PLATFORM THAT ALLOWS ME TO ORGANIZE AND GIVE FOLLOWING EFFECTIVELY TO EVERYTHING RELATED TO MY WORK Cons THE ONLY INCONVENIENCE I HAVE HAD IS ABOUT THE CREATION OF REPORTS THERE IS NOT ENOUGH INFORMATION ABOUT HOW TO CREATE A REPORT. I REFER TO THE PROGRAMMING LANGUAGE WHEN I AM CREATING A REPORT AND I MAKE A TEST I HAVE AN ERROR IN THE PROGRAMMING, THE SYSTEM ONLY INFORMS ME THAT THERE IS A MISTAKE BUT DOES NOT GIVE ME ANY TRACK OF WHAT IS THE ERROR THAT I HAVE COMMITTED Review Source GD Gregory D. Facilities Manager Religious Institutions Used the software for: 1-2 years ### "Improved Work Order Process" March 2, 2020 4.0 Pros The QR codes and the ability to print them is a useful tool in quickly identifying specific company assets. You eliminate having to read the extensive list of assets to select the one you need. you just scan the code on that asset and get immediate feedback for it. I also like the reporting feature. It already has canned reports that are useful tracking work order suggestions, request and completions. This is helpful for streamlining your general maintenance process. Cons There needs to be a feature that will let you print multiple duplicates of QR labels at a single printing. Reason for choosing Fiix It was a basic database that which was store on a cloud. this eliminated the need to acquire extra storage space for data records. Plus it was reasonably priced. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.