# Page 4 | Fiix Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Fiix the right CMMS solution for you? Explore 628 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/74916/Fiix/reviews --- Fiix 4.5 (628) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 4th, 2026 # Page 4 - Reviews of Fiix ## Showing most helpful reviews Showing 76-100 of 628 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SO Sylvia O. Operations Analyst Pharmaceuticals Used the software for: 1-2 years ### "Dont know how we managed w/out this tool before." July 21, 2022 5.0 Absolutely amazing, GREAT customer service excellent staff. Pros Adding schematics that mechanics can view real time vs. looking for the binder Cons We have had no negative experience at this point. Reason for choosing Fiix User Friendly, Review Source Response from Rockwell Automation July 25, 2022 Hi Sylvia, we appreciate you taking the time to leave us a review. It's great to hear that you've been enjoying Fiix. Thank you for telling us about your experience. SI Steve I. Manufacturing Manager Oil & Energy Used the software for: 6-12 months ### "FIIX Implementation" November 6, 2020 4.0 We originally reached out to FIIX for a solution to maintain and sustain our asset administrative requirements, the CMMS software has checked off more than we expected. The implementation of the software was a corrective action as a result of an "opportunity for improvement" within our quality management system related to preventive maintenance. Pros The Manager dashboard is easy to interpret and navigate through. I really like the asset configuration which allows site overview and department breakdown of assets. Most importantly for us was to have the ability to upload files, pictures and reports for a created WO form an auditor's perspective. The product is easy to use and logical, the training tools available made it easier for our new users to grow and develop. The integration portion was seamless due to the background work performed and the ability to test in a sandbox environment. Cons The out of the box solution is not complete for our intended purpose, we find that the any feature requisition is either not available or requires an upgrade to Enterprise platform. Reason for choosing Fiix WE chose FIIX due to the fact that our sister company was already using it and had good experience and reviews. The more we researched the CMMS software and company it turned out to be a full turn key solution for us from consulting, purchasing, training, support and implementation. Review Source John L. Maintenance Supervisor Machinery Used the software for: 1-2 years ### "I have been FIXX'd" July 26, 2018 4.0 We are AS9100 and ISO9001 certified and FIXX has been very well received in audit reviews and another tool to track and correct audit findings. Pros Ease of use! Data entry easily transforms task lists to scheduled maintenance procedures. Fixx also allows for machine relocation and assignment. Reports have been easy to provide to answer any questions regarding Maintenance functions, a wide rage of report templates are available. We are a small operation and have not needed the expanded version, that being said, I have used similar programs at other sites and FIXX by far has been the most user friendly system I have used. Cons I have some limitations on printing maintenance tasks, its a formatting issue. Tasks are emailed to users and available by logging in to the program, so we have little need for printing. Review Source JD John D. Facility Maintenance Manager Facilities Services Used the software for: 6-12 months ### "Good place to start building your company PM work order systems" May 31, 2023 5.0 Good, solid program. 100% web base availability and mobile apps work good. Pros Amount of details it captures and converts to easily understandable charts and graphs Cons Everything is an option: Would be better if end used could pick and choose specific features that are more important than some base feature Reason for choosing Fiix After sales support and on going upgrades Review Source RK Rajesh K. Executives Apparel & Fashion Used the software for: 2+ years ### "Best Software for Maintenance " July 18, 2022 5.0 It was best option for the Asset maintenance and Asset Tracking . It is easy to under stand and analyze the Data. Pros visibility wise good . Dashboard and Analytics it was shows value of the maintenance strategy Cons Category , because here not available of sub categories Review Source DC Dave C. Project Architect Facilities Services Used the software for: 2+ years ### "Addresses a recognized need" March 16, 2020 4.0 Overall, our only shortcoming with the software is getting the entire organization to buy in! Currently, we're only about 25% engaged across our system, but our need is much, much greater. For those that are utilizing the software package they have found efficiencies and tracking abilities not previously experienced, or that could provide much more in-depth information for budgeting and scheduling standpoints on facility management of our properties. Pros The capability of the Fiix CMMS package is very much similar to other software for maintenance management. Ease of use is clearly the most appealing characteristic of Fiix! Even if the items out of the box don't exactly fit your circumstance, with a bit of forethought this software will still serve your needs. Cons While the training assistance and videos within the software are helpful, like most software packages is you have the developer providing the guidance and instruction. What I have found in most software is the need for the training and assistance to come from someone who's not so connected to the product. Training and such needs to be conveyed in language that is not developer speak, that is more from a novice viewpoint. Reason for choosing Fiix Price structure! Clearly! Fiix offered us their mid-range CMMS package for a discounted rate that only gets better as we add additional users to our overall account sign-ups from within the organization. This was very much a win-win for both companies! Review Source DM Dennis M. General Manager Hospitality Used the software for: 1-2 years ### "Can't imagine how we ever operated without it!" October 13, 2016 5.0 Solid app on desktop and mobile, excellent how-to guides and support, great tracking and reporting. We used a clunky Access-based work order system for a number of years - virtually no reporting, confusing WO process, no mobile. With MA we have a smooth work order flow, easy tracking, scheduled maintenance reminders, calendar view of WOs and tasks, mobile access for our techs at the work site, ability to attach images and documents to an asset for in-the-field access, purchase order creation from business contact database and asset info, and so much more. So many configuration options - I was a bit worried at first, but MA's helpful video guides and live support was excellent. Overall, it was much easier than I had expected. I had the system up and running in short order, with multiple departments and locations, and our teams love it! Pros Solid app on desktop and mobile, excellent how-to guides and support, great tracking and reporting. Smooth work order flow, easy tracking, scheduled maintenance reminders, calendar view of WOs and tasks, mobile access for our techs at the work site, ability to attach images and documents to an asset for in-the-field access, purchase order creation from business contact database and asset info, and so much more. Cons So many configuration options - I was a bit worried at first, but MA's helpful video guides and live support was excellent. Overall, it was much easier than I had expected. I had the system up and running in short order, with multiple departments and locations, and our teams love it! Review Source SG Stephane G. Facilities Manager Non-Profit Organization Management Used the software for: 2+ years ### "Review" September 21, 2020 4.0 Pros Easy to use. I wish we could enter all our service providers and issues P.O. numbers for service calls. We manage over 1000 residential suites. The suites are the assets for us. If we need repairs done in the suite by a contractor, I wish we could issue a P.O. for that service. Cons we can't generate a P.O. # for a service- just for parts. If we need lets say an electrician to come out and replace a breaker, we can't give him a P.O. with the system for his service. If we order a part from a vendor we can issue a P.O. with the system. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Reason for choosing Fiix The accountant wanted "simply accounting" and not Yardi. Review Source Response from Rockwell Automation October 1, 2020 Hi Stephane, we're happy to hear that you find out software easy to use. Thank you for your valuable feedback. As we are always looking to improve our software, we have taken your feedback about issuing POs for services and submitted them to our product team. VV Vaibhav V. Marketing Team Leader Information Technology and Services Used the software for: Less than 6 months ### "Efficient and Reliable Software For Us!" May 17, 2023 5.0 Fiix Software is definitely the best maintenance management software out there. It offers user-friendly interface, asset management capabilities, work order management system, preventive maintenance module, reporting, and analytics features which make it an invaluable software for any company or business. I highly recommend this software for anyone looking for an efficient and reliable way to manage their maintenance operations. Pros I recently switched to Fiix Software and it's been a breath of fresh air for me. The software is incredibly user-friendly, intuitive and saves me a ton of time. It helps me stay on top of my maintenance tasks with ease and provides detailed reports on the go. Cons There are many Pros of this software but till now I didn't face any issue with the software that's why their is no any cons of the software till date. Review Source DS Dan S. Operations Supervisor Oil & Energy Used the software for: 2+ years ### "FIIX Program Review" November 9, 2020 4.0 8 out of 10. You will most likely have better experiences with upgraded systems. More options and functionality. Min package has lots of limitations. If your looking for a full functional program, you must purchase the higher option. Pros Dashboard overview (Really gives clear view of what is outstanding or needing addressed) Maintenance Projects (Tying work order and purchases to projects is nice, allows you to see how much a project really costs) Notifications (Tie into e-mail, phone and FIIX inbox nicely) Purchasing (Pretty easy to use, only once you are out of draft mode, there are no adjustments that can be made unless you close out purchase completely then request to go back to draft) Cons Permissions - Setting menu and page permissions are too complicated. Parts & Supplies - When you want or need to make changes or delete items and they are tied to a location, you cannot edit. Purchasing - You cannot edit after you send to supplier. Sometimes quotes change or service charges change. You have to fulfill order, then request back to draft. Review Source cH chris H. maintenance manager Consumer Goods Used the software for: 6-12 months ### "good cmms system works as it should" May 30, 2023 4.0 Fiix is a fairly good cmms system the setup and instruction was very good, getting my engineers on board is a little harder. Pros importing our asset list in from excel was a great help once you understand how to do it Cons not being able to import our stores in from excel. typing everything in one line at a time is taking forever. Reason for choosing Fiix I was not involved with the purchase of the fiix system Review Source TB Terry B. Maintenance Scheduler Transportation/Trucking/Railroad Used the software for: 2+ years ### "A CMMC that delivers " November 4, 2022 5.0 Having set up over 2000 assets I'm very impressed Pros Easy to use and constant in its approach so once you know one part you are well on your way to knowing how FIIX works. Cons The mobile app has room for improvement. Review Source AM Arturo M. Maintenance coordinator Plastics Used the software for: 6-12 months ### "thanks " May 30, 2023 4.0 everithing has been great, except for reporting Pros i liked the most that i can manage everything in one place (FiiX) and also from my phone Cons reporting its complicated and trainings are very expensive Reason for choosing Fiix mobile app, price, and customer service Review Source MJ Mark J. Senior Maintenance Admin Food & Beverages Used the software for: 1-2 years ### "Ocado CFC1" November 4, 2022 4.0 We have had this sytem for nearly a year now and it has improved our process. It's starting to bulid a true reflection of how are assets are performing and we are able to report on this so improvements can be made. Pros Its easy to use. Details can be as simple or as complicated as you need them to be. It's improved our process greatly. Cons Some of the functionality doesn't work tha way we would like but the support team are looking at ways to improve this. Its nice that we can give direct feedback to the Fiix team. Review Source Response from Rockwell Automation November 7, 2022 Hi Mark, we appreciate you taking the time to leave us a review. We're glad to hear that it's easy to use and we always appreciate the feedback in order to make our software better. Thank you for telling us about your experience. AM Aaron M. Inventory/Parts Supervisor Airlines/Aviation Used the software for: 2+ years ### "BHS Inventory/Parts Management" September 17, 2020 3.0 My overall experience with FIIX has been good. It feels like it is software that is better suited for smaller companies with little diversity in their inventory items. Pros When it comes to inventory management I like that FIIX has an easy to use search function. The purchase order process within FIIX is easy and straight forward. An additional bonus with FIIX is that the support team is vey friendly and helpful in answering any questions and resolving any issues. Cons What I find least functional with FIIX is their lack of flexibility when it comes to inventory management. The flexibility to set up numbered locations is minimal and its' transparency in tracking product movement does not exist. Review Source Response from Rockwell Automation October 1, 2020 Hi Aaron, thank you for your review. We're happy to hear that you find our parts and supplies module easy to use and that our team has been helpful resolving issues! We're sorry to hear that our inventory management functionality does not allow you to set up numbered locations or track product movement. We've submitted feature requests on our behalf to improve these aspects of our software. Jonathan S. Plant Manager Mining & Metals Used the software for: 2+ years ### "High Versatile" September 28, 2020 5.0 Really help develop a culture based around preventative maintenance instead of reactive maintenance. Pros Mobile app is very user friendly, The ability to pick an chose what information you want your team to access and use, Great tech support Cons The mobile app lacks in features such as parts entering on the fly when in the field. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing Fiix Many more functions available such as parts tracking at that time Review Source AE Alex E. Terminal Manager Farming Used the software for: 1-2 years ### "Great way to track essential information in an age where large volumes of data need tracked." March 11, 2020 4.0 I cant even begin to guess how much paper Fiix has saved me. It has allowed me to keep a much closer eye on equipment maintenance and best of all, things actually get recorded that they were completed. Excellent! Pros I like the inventory and cost tracking features, work order history and equipment information features. I love being able to store relevant documents or photos right with the asset that they belong with Cons I would like to see integrations with more suppliers, such as amazon business, mcmaster carr, or even the ability to integrate with other more local suppliers Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing Fiix Honestly, I had been using the free version of Fiix for some time for my personal use and so I already knew how to use it well and felt comfortable in setting it up myself. I had already ran a trial period at my Terminal using the free version as well, so I had quite a few assets already listed and had some work orders already tracked. Review Source JE Joseph E. Operations Manager Food & Beverages Used the software for: 2+ years ### "Fiix in Berry Processing & Packaging" December 5, 2022 5.0 Pros Fiix is great to use, and works well to track costs related to our critical assets and makes sure we can track Preventive Maintenance related to those critical assets. It has a extremely polished and refined user interphase that makes it easy for both admin level users and the technicians on the floor who complete the work. Cons I don't actually have any items I can think of that we do not like about the software. Review Source JA Jerald A. MTT Oil & Energy Used the software for: 1-2 years ### "The truth" June 2, 2023 5.0 It’s pretty good Pros It’s easy to use. Very easy to understand. Cons Nothing really, I hate when you complete a work order at the bottom and it brings you up to the top. Review Source Bryan C. Design & Drafting Technologist Higher Education Used the software for: 2+ years ### "This has been exactly what we wanted for a price we were willing to pay." February 16, 2018 5.0 Tracking and reporting on work requests. Asset tracking and preventative maintenance scheduling. Pros The import utility for this software will get you to a fully functioning facility management system to take work requests and track assets. Very easy to use and lots of valuable data on the completed work done by your department. The preloaded reporting is great. We have been extremely happy with this software. Cons The custom report writer will take some time to learn if you're not familiar with it. Being able to attach a file to a guest submitted report would be nice. Review Source BK Balaganesan K. Principal Consultant Management Consulting Used the software for: 2+ years ### "Fix your issues with Fiix" May 30, 2023 5.0 Good to Excellent Pros Ease of use - The end user need not know Computer. A functional Maintenance Engineer can very easily adopt to Fiix Cons Analytics part of Fiix. Need a brief Education of what it depicts. How it can be interpreted? Reason for choosing Fiix Ease of use & adoptability Review Source LSL LEONEL STEVE L. Maintenance and customer support engineer Chemicals Used the software for: 2+ years ### "Good and constants improvements" November 6, 2020 3.0 Overall it has make the task for each group organized and productive. Pros Important is to have all the bases cover during a proyect or a service tasks, and fiix software covers that, to have the history record with the back up files help to achieve the goals proposed Cons Fiix software needs to facilitate the function to generate tasks and jobs, to explain a little more easily, if I need to generate 20 tasks equal to different assets, it should not be doing the same 20 times instead of 1 time assigning the same group of tasks to 20 assets at the same time. imagine if these were 1000 assets! Review Source Response from Rockwell Automation November 12, 2020 Hi Leonel, thank you for your review. Good news! We do have a task group feature that will allow you to automatically attach similar task lists to different assets. With task groups, you will not have to set up tasks one by one. We also offer free on-demand training sessions that can give you more tips and tricks on how to set up Fiix. We will make sure your Customer Success Manager reaches out to you to help you get set up on these! SD Steve D. Maintenance Manager Food Production Used the software for: 1-2 years ### "Fiix review 6-3-20" June 3, 2020 4.0 pleasing just learning the system and getting things set up . This system was dropped in my lap with no other training so the problems i am having is probably from lack of knowledge. Pros it is very in depth on the asset side but a little hard to modify once the asset has been set up or to remove some things or change the description... Maybe from lack of knowledge of the system or access but still hard to modify changes to assets and equipment. Cons Hard to navigate through when setting up and making changes. Reason for choosing Fiix Not Sure Review Source Response from Rockwell Automation June 24, 2020 Hi Steve. You may be interested in our complimentary online training webinars. There are 6 different courses, designed to onboard new team members using the Fiix CMMS, or to give existing users a refresher on the basics. The courses focus on broader product knowledge rather than specific implementations, and they're run by a live facilitator who can help answer your questions. You can view the course topics and sign up here: https://helpdesk.fiixsoftware.com/hc/en-us/articles/360042583091-Online-Introductory-Training?\_ga=2.44954532.1056544021.1592849192-91338968.1578424739 Additionally, your customer success manager will be in touch to make sure that you have all the resources you need to become a pro with your Fiix CMMS! KB Kris B. Facilities Maintenance Technician Airlines/Aviation Used the software for: 2+ years ### "It's mostly easy to use, but missing some features." September 21, 2020 4.0 Overall it's good, but items should be saved. It's better than my last program. Pros It's easy to see and look at the items that are needed in a particular work order, and sort PM's from projects from CM's. Cons Any item that is signed off, is gone. You can't track previously fixed items in the software to know if this particular item has been fixed a dozen times to know if we should just replace it. Review Source Response from Rockwell Automation October 1, 2020 Hi Kris, thank you for your review. We're happy to hear that Fiix has helped you organize your maintenance work and sort your preventive and corrective work orders. You should be able to see your asset and work order histories, even when the items are signed off. Would you be able to contact our support team for some help troubleshooting this? You can find them at support@fiixsofftware.com YS Yoginatha S. Used the software for: ### "" September 7, 2013 5.0 On 372 acres, less than five miles from an extinct volcano, Kauai's Hindu Monestary is the home to 20+ monastics. Here we manage a world congregation and publish an international magazine, "Hinduism Today". We care for the land and buildings, grow much of our own food, and have just installed a 30KW photovoltaic system. We have five tractors, four utility vehicles, a skid steer, a construction loader/backhoe, a "Mini" excavator and hundreds of other assets. All of this requires maintenance, from the largest machine down to the smallest garden bed, and it is all managed through the use of Maintenance Assistant (MA) CMMS. The monastics use the relational database management system and IDE "4D" for much of their accounting, inventory, member and student data and mailing lists. For many years, it's calendar component was also used to manage and schedule the monastery maintenance until the programming became too much of a burden due to a constantly expanding and changing maintenance need. Also, many much needed aspects such as metering and parts inventory had not been programmed into the 4D system, representing additional programming burdens. Then monks searched for something relatively simple, inexpensive, and effective - they found MA CMMS. They started with MA version V3.0 in 2009. The initial changeover of hundreds of assets and routines was time consuming, but relatively easy once the overall structure was assimilated. The program works admirably well for an incredibly diverse range of routines. The MA staff was amused to find that the monks even entered the schedules for planting and harvesting kale, swiss chard, and a range of other vegetables; as well as the picking of the many varieties of tropical fruit on the property as each one comes "on-line". Learning to use MA by the maintenance team was not a long stretch from the original system and was quick and easy. One of the greatest boons in the changeover to and development of the program, was the availability of the MA support team. Suggested changes and bug reports have been handled quickly, sometimes overnight, and they have worked closely with the monastics at every step of the program implementation. They have made what could have been a difficult task a relatively simple and smooth transition. MA has opened doors which would have otherwise remained closed, and provides a bright future for the continued expansion and maintenance of this small Hindu monastery on the Garden Island of Kauai. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.