# Fiix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fiix the right CMMS solution for you? Explore 628 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/74916/Fiix/reviews

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Fiix

4.5 (628)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 4th, 2026

# Reviews of Fiix

Ease of use

4.3

Customer Service

4.4

## Pros and Cons in Reviews

JP

Jeff P

Director of FleetConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years.

“No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.“

October 8, 2024

SH

Sam H

Maintenance Planner and CMMS AdministratorPaper & Forest Products, 51 - 200 employeesUsed the software for: More than 2 years.

“I have a long punch list and all my CSM could do is create VOC's that never made any difference.“

March 16, 2026

JR

Julian R

Finance and foreign tradeRetail, 10,001+ employeesUsed the software for: 6-12 months.

“I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results“

September 28, 2024

RC

Riley C

Chief OperatorEnvironmental Services, 11 - 50 employeesUsed the software for: More than 2 years.

“We did not use the software for a whole year, and they would not let us cancel our subscription because it had to be months ahead of time before our contract ended.“

July 17, 2025

SH

Sam H

Maintenance Planner and CMMS AdministratorPaper & Forest Products, 51 - 200 employeesUsed the software for: More than 2 years.

“We are actually leaving Fiix and going to Emaint which is fully customizable and easy to work with and a much better value for the money. “

March 16, 2026

SB

Sven B

Engineering LeadMaritime, 11 - 50 employeesUsed the software for: Less than 6 months.

“Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required“

May 23, 2023

SH

Sam H

Maintenance Planner and CMMS AdministratorPaper & Forest Products, 51 - 200 employeesUsed the software for: More than 2 years.

“Several manual process's that should be and could be much easier.“

March 16, 2026

RL

Robert L

Quality EngineerFacilities Services, 51 - 200 employeesUsed the software for: 6-12 months.

“the only con is that there is a little redundancy in detail categories.“

June 8, 2023

## Showing most helpful reviews

Showing 1-25 of 628 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Suzannah A.  
Project manager  
Machinery  
Used the software for: 6-12 months

### "An all round maintenance and inventory solution "

November 4, 2022

5.0

Fiix has been easy to use and has improved the efficiency of our processes 100%

Pros

I really like how easily FIIX manages our inventory and maintenance needs. The Request for quote feature is so easy to use and helps us to keep track of all of our purchases.

Cons

Can be difficult to learn at first but once staff and vendors are properly trained it is easy to use and so helpful

Review Source

JH

Jesse H.  
Manager of Maintenance Services  
Mining & Metals  
Used the software for: 6-12 months

### "If Fiix can't fix it it can't be fixed. "

May 25, 2023

5.0

I am utilizing Fiix to capture and track maintenance and repairs at multiple locations.

Pros

The workorder process is very user friendly and can be used with very little training involved. The ability to utilize Fiix from my mobile phone is amazing.

Cons

TBD: I haven't found anything that I do not like about Fiix.

Alternatives considered

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Reason for choosing Fiix

Fiix was chosen for its overall ease of use.

Review Source

VR

Verified Reviewer  
Sr. Mechanical Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Good value for the pricing."

September 15, 2020

3.0

Billing and subscription service has been easy to navigate. If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around. In general, Fiix is slow to respond to customer service requests and feature additions.

Pros

Work orders are easy to generate and scheduled maintenance setup is straightforward. Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM. Reports are customizable with the upper-tier account. Inventory management is quick and easy when the system is used on a tablet or smart device. The mobile app is easy to set up and use. Permissions for highly customizable for user groups.

Cons

Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information. Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors. The report writer uses SQL code, but all of the SQL functions are not available in the interface. WO review and approval from technician to engineer to management is not automated.

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing Fiix

Cost and functionality.

Review Source

VR

Verified Reviewer  
CMMS Specialist  
Food Production  
Used the software for: 1-2 years

### "B's thought on Fiix"

November 8, 2022

4.0

Overall it is a great tool to record and manage all assets, measures KPIs and many more. Also it is very user friendly so people from various age group can easily use and provides you effective data.

Pros

Work order management and Analytics is win for me. Inventory ABC classification by usage also highly appreciated.

Cons

At initial stage, it is a great software but in long term it required continues improvement in product or additional features in software to get maximum return out of it.

Alternatives considered

[INTERAL Maintenance](https://www.capterra.com/p/87679/INTERAL-Maintenance/)[MaximaTech](https://www.capterra.com/p/208436/MaximaTech/)

Reason for choosing Fiix

At beginning stage of procurement, our priority was safety of company data where Fiix wins from all other competitors.

Review Source

JP

Joseph P.  
Maintenance Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Efficient and quick"

November 2, 2022

5.0

We have had a great experience with the product and the team over at Fiix. They want us to succeed and give us help with their software along the way.

Pros

I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them. Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step.

Cons

The reports system works well, they started analytics for the higher tiered groups. You have to know how to use it to be able to minipulate the pages. There is not much training on it yet, but I bet a few helpful videos would go a long way about understanding the use of it.

Alternatives considered

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing Fiix

Price was better, the features were better rounded and the UI looked nice.

Review Source

Response from Rockwell Automation

November 7, 2022

Hi Joseph, we appreciate you taking the time to leave us a review. We're glad that our software has helped in your day-to-day. Thank you for telling us about your experience.

RH

Ryan H.  
HVAC Department Lead  
Construction  
Used the software for: Less than 6 months

### "This will carry us through scaling up"

September 8, 2020

5.0

I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.

Pros

I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.

Cons

There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.

Reason for choosing Fiix

We chose Fiix because we'd been using Excel for most everything, but there's no real mobile friendly option that can handle everything involved in a Preventative Maintenance operation, especially pictures. That's one of the greatest benefits, plus the integration of work orders with the inventory system. So incredible compared to having to sort through photos, use converters to scale down the file size, and dig through spreadsheets for the correct filter sizes for a given unit. So much is streamlined with Fiix, and as long as your technicians can be shown how much it will relieve common, in-field headaches, it can be an incredible efficiency boost for your operation.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel is great for certain things, but it's terrible for any kind of maintenance reporting, especially if photos are involved. Our daily reports were individual sheets within a single Excel workbook for each month that also included a Monthly report sheet. Between the days and the photos included, our workbooks were becoming hundreds of megabytes. We had to start breaking it down into each day as a separate workbook, plus using an image converter to scale down the file size (which greatly reduced the image quality to, basically, a thumbnail). It was sufficient enough to allow us time to find and implement Fiix.

Review Source

SB

Sven B.  
Engineering Lead  
Maritime  
Used the software for: Less than 6 months

### "Great, cost effective solution"

May 23, 2023

5.0

Fiix has allowed us to be fully compliant with both regulatory and professional practice in relation to maritime maintenance, at zero cost. Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required

Pros

The pricing and what features were included in the basic free package

Cons

I appreciate that the analysis tools are in the paid package, but it would be beneficial to have some very basic tools available in the free package as well

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

Reason for choosing Fiix

Better quality and features on the free version

Review Source

BG

Brian G.  
Maintenance Manager  
Packaging and Containers  
Used the software for: 2+ years

### "Fiix makes maintenance more manageable"

November 4, 2022

5.0

Fiix has increased my effectiveness as a maintenance leader. It allows me to track individual accomplishments within my team.

Pros

parts inventory control, PM management, work order tracking, time and parts cost tracking

Cons

work request generation can be difficult to manage when using multiple sites

Alternatives considered

[EEM](https://www.capterra.com/p/145059/EEM/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing Fiix

free trial version provided me an opportunity to show my employer value

Review Source

VR

Verified Reviewer  
Program Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Good for small enterprises"

September 15, 2020

2.0

We mainly used it for Work Order accountability and to have history of tasks completed.

Pros

Customer Support was great, but the overall product needs improvement.

Cons

Unable to make bulk edits, difficult to navigate user permissions, and reporting structure needs to be improved. Mobile App and Desktop version do not line up with each other. The platform allows for too many human errors and it is hard to maintain clean data. Inventory can be way off than what is reported by the system.

Alternatives considered

[UpKeep](https://www.capterra.com/p/145635/UpKeep/)

Reason for choosing Fiix

The costs associated with the other option was significantly higher.

Review Source

AD

Aaron D.  
Manufacturing Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "14 months into FIIX use"

December 28, 2020

4.0

Overall experience, we received a product we could quickly and easily fill but then with further review most of that info needs to change and be improved. Once again I think the software needs a bit more standard structure for initial asset inputs. I think an onsite installer with more practical manufacturing environment would have also helped. One example, we were told to set each PM completion time to 10% of PM frequency which is basically impossible in our field. A Monthly PM only allows 3 days to complete when all Maintenance teams would expect to be compliant to complete PM at anytime within the 30 days in each month.

Pros

The open architecture and ease of adding assets and PMs

Cons

The same as what we originally liked. The open architecture allows users to create assets without much of the info needed within a PM system. Asset creation should be more structured and then allow additional inputs for special info but asset should require info about model serial number purchase and current cost. Since we began the entries without this info, I can add it later but info won't be standard for all assets unless I remove each and add back once I determine all info needed for each. It was nice not to need this info in beginning but makes the product I have less useful that it would have been if we were forced to add this standard information from the begining

Alternatives considered

[MPulse](https://www.capterra.com/p/117159/MPulse-Maintenance-Management/)[Eptura Asset](https://www.capterra.com/p/125977/ManagerPlus/)[SyteLine](https://www.capterra.com/p/143792/SyteLine/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Reason for choosing Fiix

Two sister plants recently began using this software and the hope was to be able to put all plants under one umbrella

Review Source

TW

Timmy W.  
Emergency Response Technician  
Farming  
Used the software for: 1-2 years

### "Great for large buildings "

October 21, 2024

5.0

Even with the cons, I would still recommend the application. We never encountered an issue with crashing or work orders not reaching the maintenance team.

Pros

Cross platform was a huge win. We were able to use the application on phones, tablets and PC.

Cons

It did not have who was assigned the works order, time stamps of orders and comments.

Review Source

Response from Rockwell Automation

November 26, 2024

Hi Timmy, thank you for your review! We're glad to hear that you're utilizing Fiix's cross-platform capabilities and we appreciate your feedback on the work orders module. Once again, thank you for sharing your thoughts.

PKCK

Pramod Krishna Chaitanya K.  
Senior Engineer  
Textiles  
Used the software for: 2+ years

### "Fiix - fixes the gaps easily in various aspects and helps to increase the maintenance efficiency"

June 24, 2024

5.0

Fiix is highly regarded for its user-friendly interface, robust features for asset and work order management, excellent mobile support, and strong customer service. It's a solid choice for businesses looking to optimize their maintenance operations and improve overall efficiency.

Pros

User friendly software Mobile Accessibility for team members Reporting and Analytics of assets Integration Capabilities with other softwares Continuous Improvement by regular updates & features

Cons

Pricing is little bit high Limited filters in some functions

Review Source

VR

Verified Reviewer  
Maintenance Manager  
Textiles  
Used the software for: 1-2 years

### "Fiix CMMS "

December 21, 2018

5.0

I was able to organize all the manufacturing plant equipment and daily work and PM’s quickly and efficiently. The work done on the plant went from being a chaotic problem to a very organized and planned program that has resulted in record production outputs by the plant. Furthermore, we now have historical information and can plan rather than wait for a problem (Predictive Maintenance), and order appropriate levels of spare parts. The application comes out of the box (Web-based), with ALL the ”modules,” so there is no additional components to buy. Parts, vendors, Purchase Orders, are all part of the application. As if this was not enough, Fiix comes with a mobile app that works with any phone. I can enter new Work Orders as I do my inspections every day and the assigned tech gets it immediately to get the machine back to work. The tech enters the data on his/her phone and moves on to the next WO or task. Work is logged, the time recorded, and the equipment is updated with the new information, time down, work performed, parts used, hour meter information and the appropriate people are notified via email, text or both, as you desire. Photos and documents can be quickly attached to the work orders and equipment to give the techs detailed information about the work to be done, schematics or OEM specific instructions. My experience with Fiix has been phenomenal and I would highly recommend this to anyone.

Pros

I like just about everything about Fiix. The application is straightforward to use, and although I have an IT background, I can see how easy it would be easy for anyone to use it. After we purchased the software, it took me hours not days to quickly set it up, and I was up and running. Yes, CMMS takes time to set up, and it requires much forethought and planning, but Fiix is ready to use the day you buy it, and all you have to do is enter your equipment data, and you can start creating work orders immediately. Did you forget to enter one piece of equipment? No problem, you can add it on the fly at any time. The app is easy to understand and use, and the support from Fiix is A+, one if the best I have ever experienced. Answers to questions, fixes to problems (I had very few, and most were self-inflicted), are quickly answered by Fiix support. in my opinion, Fiux is a top contender.

Cons

Not much. I cannot think of anything I dislike about Fiix.

Review Source

CD

Charles D.  
Maintenance Coordinator  
Consumer Goods  
Used the software for: 6-12 months

### "Fiix Yourself"

November 2, 2022

5.0

We have only had Fiix now for approximately 8 months. To say I am still learning things about Fiix daily would be an understatement. I love the program and everything it entails. Not to mention they are so very happy to help as needed.

Pros

All of it's capabilities within either a departmental aspect or a company.

Cons

The lack of features within the cycle count section of the program.

Review Source

Response from Rockwell Automation

November 7, 2022

Hey Charles, we appreciate you taking the time to leave us a review. We're happy to hear that you are enjoying our software. Thank you for telling us about your experience.

ML

Melody L.  
Procurement Manager  
Mining & Metals  
Used the software for: 2+ years

### "Procurement/Inventory Management with Fiix"

November 2, 2022

4.0

I mainly utilize the Purchasing and Parts & Supplies modules. The PO system is easy to use from day one. The Parts & Supplies module tracks all of the necessary points of inventory management. You can handle everything you want to manage from planning to the final closure of the work order. The module can all be accessed via links from work order to purchase request to PO to receipt to work order completion. This is a vital tool when researching through asset/equipment/vehicle/inventory management.

Pros

The Purchasing and Parts & Supplies modules in Fiix are very user friendly. Any outside the box options that we have requested have been implemented with relative ease and low expense. We now have Fiix driving information into our ERP system as part of the accounting process. As Fiix has grown with us, they have added quite a few intuitive dashboards that help out in all areas of users. I have used many CMMS systems in the past, but Fiix has been the most user friendly and easy to modify as business changes/grows.

Cons

I really would like to know more about other areas of the system that I don't utilize regularly and also able to create my own reports on the fly.

Review Source

Response from Rockwell Automation

November 7, 2022

Hello Melody, thanks for leaving a review. We're glad to hear that you have been enjoying using our software. We'd love to have you come join our Fiixer Community! It's your hub to chat with maintenance professionals across every industry about strategy, using Fiix, and so many other topics. If you'd like to learn more use this link to sign up: https://www.fiixsoftware.com/community/

JS

Joe S.  
Plant Engineering Manager  
Plastics  
Used the software for: 2+ years

### "Perfect for us."

July 23, 2021

4.0

It's a bit pricy. And for a smaller company it can be a tough hurdle to get over. But it is worth it. The software is very powerful. And the data/info you get is great. Even in our small operation (36 employees) it has proven very valuable even passed the maintenance aspect! Id recommend it to anyone. Just because the app portion doesn't work good for us. Doesn't mean it won't work for someone else.

Pros

The interface is easy to pick up for new employees. The overall use of the browser portion, is easy to use. It allows us things we never thought of after about 4 years. It will give you data you never had before.

Cons

The new app is terrible. I keep the old app loaded on my tech's tablets. It's not geared toward all types of uses. It's geared toward one type of use. The web browser portion is perfect. And that is what the app should be, just a scaled down mobile version of that. The price is also a bit rich for what we use. I wish it was a bit more ala-cart based. Pay for the features you use.

Review Source

VR

Verified Reviewer  
Global SHEQ Director  
Management Consulting  
Used the software for: 2+ years

### "Effective solution to manage work orders"

December 12, 2022

5.0

Fiix has been instrumental in helping me manage maintenance issues and work orders. It is capable of prioritizing action items by time frame e.g. high priority items must be addressed within 24 hours. It also keeps me abreast of outstanding items that require attention. If these tasks were done manually, it would require a lot of time to manage.

Pros

My favorite feature in this software is that work orders are easily created, tagged, assigned and monitored until close out. Reminders or notifications are automatically despatched to users with actions to notify them of outstanding actions. This helps ensure that high priority items are addressed in a timely manner and closed out.

Cons

There are no aspects of this product that I did not like.

Review Source

WK

Will K.  
Maintenance Engineer  
Chemicals  
Used the software for: 2+ years

### "Estron Chemcial CMMS Review"

March 10, 2020

5.0

We have definitely developed a better preventative maintenance plan from data acquired through this CMMS. Although we don't utilize the asset downtime tracker through this system, production has definitely seen an improvement in equipment downtime over the last several years. We love the value of the system when you factor the systems capabilities, our level of utilization, and subscription price.

Pros

1\. The work order management and completion history has been most impactful to our day to day operations. Since we have had the system for 5+ years now we have a really nice history of work orders completed against individual assets that help aid in the troubleshooting process from time to time. 2. Our maintenance group overall is also on the older end of the spectrum so the ease of use has been nice for those guys. 3. Customer support has been a 10/10 anytime we have had a question or needed help. 4. This was the first CMMS really utilized by the company, there was much integration past the data input it took to generate assets. That process was quite simple. Past that we do not have an ERP system to integrate with at this time.

Cons

I will preface this by saying that we pay for the cheapest level of subscription. But it would be nice to have the ability to customize some of the reports or build my own. When viewing work order history under the "Log" tab of an asset, it would be nice to be able to separate corrective work order history versus PM work orders just because the PM's are the majority of work orders completed.

Reason for choosing Fiix

Pricing and capabilities.

Review Source

QM

Qasim M.  
Maintenance Supervisor  
Food Production  
Used the software for: 2+ years

### "Fiix User "

November 6, 2020

5.0

very easy to use, once you've taken the time to enter all your equipment/assets or location and any information regarding maintenance and that is just when you start. Since the start of this program, all of our equipment are being serviced on timely manner, parts inventory been easy to maintain, and any information for that equipment is always easy to access for any piece of equipment. for example: manufacturer, model and serial number. over all this program Fiix have made my maintenance program easy and simple to use and track. Above all obtaining AA from the BRC audit.

Pros

There are number of features that I really like but the most I found very helpful when it came time for our BRC annual Audit and made things very easy, efficient and less time consuming were the scheduled maintenance, and the ability to schedule according to manufactures specifications and the reminders triggers via email, list of equipment and their locations, work order generation and completion. Running report to show all types of closed work orders, inventory under your assets, parts used versus what's left in stock. and the ability to access and generate work orders without having a user log in and prevent paying more for multiple users.

Cons

Honestly there not any specific but I would like to see if the programmers are working on ability to take pictures or scan into the program work order of equipment or any asset directly from your mobile devise. This feature may be there on the advance features, but for now I have the basic program.

Reason for choosing Fiix

cost effective, very simple and easy to use. and above all it's just the minimal that I would need for our maintenance.

Review Source

PS

Paul S.  
Maintenance Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Fiix Fixed our work order problems."

November 3, 2022

4.0

Pros

I have been in Machine maintenance for 35 years I have worked with paper work orders to some of the vary first systems Fiix is by far the best one I have ever used. My Techs caught onto it in two days including the training day. with minimal questions. We have been using Fiix for 3 months and not a single complaint from my guys on how Fiix iz junk or it doesn't do this...

Cons

We have been using Fiix for 3 months I'm a little nervous on how our inventory will be kept we will see I guess. But if it's anything like we have been experiencing I can't wait to start that part of it.

Reason for choosing Fiix

Our MP-2 was not fitting our needs It was never set up write from the start.

Review Source

Response from Rockwell Automation

November 7, 2022

Hi Paul, we appreciate you taking the time to leave us a review. Glad to hear that your team has been adapting well to Fiix. Thank you for telling us about your experience.

OO

Olawale O.  
Sr. Global Lean Director  
Food & Beverages  
Used the software for: 1-2 years

### "Fiix Review "

June 21, 2022

4.0

Our goal was to implement a system to manage assets, work orders and parts. Fiix offers all those solutions with the ability to integrate. System is easy to use and support is quick. Experienced some implementation challenges with some technical issues that took a long time to resolve. That is one area for improvement.

Pros

It's ease of use as a CMMS. It has the basic functions that a maintenance team will need to manage assets, work orders, spare parts and purchasing.

Cons

For multi-site use, you cannot limit the list of suppliers, preventive maintenance or task groups to the site users. It would be nice for those items be visible only to the site access level based on permissions. Configuration of reporting is not so simple.

Review Source

Response from Rockwell Automation

June 24, 2022

Hey Olawale, thank you for taking the time to leave us a review. We're glad to hear that you have been finding our software easy to use. As for your product suggestion around site access visibility based on permissions we'll pass your feedback on to our team. As we are always looking for ways to improve, your feedback is appreciated.

LH

Lloyd H.  
Maintenance Manager  
Building Materials  
Used the software for: 2+ years

### "Product Review"

November 5, 2019

4.0

It has helped our shop stay on top of jobs and allowed us to export WO's to management so they can chose the priority of what they would like jobs done in. Scheduled maintenance is now easy to manage. As with any CMMS system it does not run itself and needs dedicated man hours to manage it. There is no way to get away from that. However, if you spend the time you are rewarded with great data.

Pros

Ease of use. It is quite easy to learn how to use. Many useful features learning to use more all the time.

Cons

It is glitchy, I have to reload the program quite often because buttons disappear. The sort on any of the sheets uses the left hand value to sort, for example 9900 would come before 10001. When exporting to excel it only does one page at a time and if I have 500 items I have to export 5x and stich the sheets together. For Work orders submitted by a guest the work order sheet shows them as a guest and does not identify them by their email address. When sending out an email (PO for example) it does not show up in the sent box or in my outlook sent items. So I am not sure if the email was actually sent. Not easy to use for unplanned down time. Cannot notify the runners of jobs that need to be done immediately.

Reason for choosing Fiix

We did a product search and it seemed the most user friendly and had the most features we wanted.

Review Source

RS

Robert S.  
Maintenance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "FIIX use and ease of use "

June 27, 2022

5.0

I am very happy with the functionality of FIIX and all its modules, I use this extensive to track inventory and machine maintenance, My team finds it easy to look up parts and this save time in the downtime of the machines. it also make life easy to schedule maintenance and projects within the system

Pros

the ease of operation and managing inventory and Assest

Cons

Nothing I have noticed at this point. I have not run into any situations that wasn't able to be resolved or set up for my needs by customer support.

Review Source

Response from Rockwell Automation

June 30, 2022

Hi Robert, we appreciate you taking the time to leave us a review. It's great to hear that you and your team are finding our software easy to use and that you've reduced your downtime. Thank you for telling us about your experience.

DB

Dan B.  
Safety mgr  
Building Materials  
Used the software for: 1-2 years

### "Safety"

June 2, 2023

4.0

great. we are able to prioritize our work. plan our work alot better

Pros

user friendly, easy to learn and to teach how to use. it saves us ton of time. particularly on parts inventory

Cons

going back to "general" page to finish the w/o. would like to make whole w/o on one page.Also would like to see the name of who put what w/o in.

Review Source

SS

Sean S.  
Field Automation Tech  
Supermarkets  
Used the software for: 6-12 months

### "First CMMS for a start up"

November 2, 2022

5.0

We had little to know tracking of parts in stock, parts use, downtime or PMs. Now it's all in one easy to use application.

Pros

Asset tracking, work order creation and tracking, and mean time to failure are simple and intuitive. If you can understand a drill down menu you can understand FIXX in minutes. This doesn't mean that it lacks any options; It's a complete package.

Cons

The mobile app has been inconsistent but improving.

Reason for choosing Fiix

Price, fit and integrtion

Review Source

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