# iGo Figure Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iGo Figure Software - reviews, pricing plans, popular comparisons to other Club Management products and more. Source: https://www.capterra.com/p/74232/iGo-Figure --- # iGo Figure Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iGo Figure ## What is iGo Figure? The cloud-based, ALL-IN-ONE iGo360, Fitness Club Management Software features include: easy member sign-up, group fitness and personal trainer scheduling, payment processing, collections, door access, employee compensation, POS sales, and much more. Multi-club owners can run real time consolidated and comparative reporting and track member attendance at various locations. All this is available anywhere you have an internet connection. Start a free trial now ## What is iGo Figure used for? [Club Management](https://www.capterra.com/club-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Gym Management](https://www.capterra.com/gym-management-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## iGo Figure alternatives Highest Rated [4.6 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (166)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (515)](https://www.capterra.com/p/42550/ClubExpress/reviews/) Starting price $0.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/74232/iGo-Figure/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Event Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Member Directory 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group Member Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Membership Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families iGo Figure 22 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track the attendance of specific individuals or groups Create, manage, and send invoices or bills to customers Schedule in-person or online classes Accept and process credit card transactions Initiate interactions with customers by proactively starting conversations or providing informational content Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Schedule and manage the logistics of activities and other gatherings Track and manage inventory levels to maintain proper supply Automate workflows and trigger campaigns based on customer actions Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Organizing a group of people to accomplish a task Allow organizations to streamline the check-in process for visitors. Get Advice We can help you find the software with the features you need. Features 3.4 (9) 3.4 Based on 9 reviews ## Pricing Value for money 3.8 (8) Free Trial Free Version Basic $99.00 Per Feature,Per Month Value for money 3.8 (8) 3.8 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (12) 3.8 Based on 12 reviews ## User reviews Overall rating 3.5 Based on 13 reviews Filter by rating 5(5) 4(3) 3(2) 2(0) 1(3) Mentioned topic Sorted by most recent TK Teri K. Founder Owner Health, Wellness and Fitness ### "Huge Fan" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2023 My overall experience had remained an outstanding experience! I love igo figure! Pros I like the overall simplicity of the igo figure program and outstanding customer care/support. Cons There wasn’t anything I disliked. I have never had issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alec M. Personal Trainer Health, Wellness and Fitness ### "Usable, but outdated" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 October 13, 2018 Pros Reports are easy to navigate, and it certainly performs all baseline functions that I would ask of it while managing a gym including sign ins, price management, and memberships. Cons Slow, and clearly designed for Windows XP, this looks and feels far less like a cutting edge piece of software, but for bare bones it will certainly manage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 16, 2018 Hi Alec, Thank you for your review. Looks like you are on the client based version of our software. It is a solid performing application that covers a lot of the basics very well, and is especially great for people with poor internet access. Our all-in-one cloud based version is cutting edge and works on any device with an internet connection. If you ever want to check it out, shoot us an email at sales@igofigure.com MM Miryam M. ### "not too bad but not very good" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 6, 2017 Overall it looks quite friendly. When it comes to the account section there is a lot of confusion and easy to make mistakes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Johnny H. Owner Health, Wellness and Fitness ### "Really helps me run my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2017 We've been running our facility with iGo360 (the web version) for a year. We like it a lot. The product and the support is great. Pros My favorite feature is the automatic emails. Email reminders for appointments, a series of customizable emails to new prospects and members. Cons We have a wellness form we'd like to capture and integrate. Working with iGo now to try to do that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Simon H. Manager Health, Wellness and Fitness ### "I like the KPI report" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 2, 2017 The Key Performance Indicator is a great snapshot of what's going on our club. Gives me visibility into failed payments, upcoming expiring memberships and overall club performance. Pros The KPI is really great. One glance tells me all I need to know. Support team is helpful when I need them Cons The member photo feature is great - we take member photos and the photo comes up each time they scan in. I wish the display box for the photo was a little bigger. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Josh and Maxine F. Owners Health, Wellness and Fitness ### "Diana Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2017 We've use iGo360 to run our business and its great. Its easy to use. Diana did our training (took less than 2 hours to get us up to speed). She's awesome! Pros Easy to use and easy setup training Cons Nothing I can think of Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KZ Kyle Z. ### "Great for our franchise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 23, 2017 We use iGo360 to run our franchise. We get great visibility into the operations of our franchisees and the iGo Figure team is great to work with. Recommend! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Luis M. ### "Reporting is a nightmare" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 17, 2017 The worst software ever, really bad performance. You will never know how many active members you have, and don't even try to export to Excel, the reporting format is really bad. The support team told me there is nothing to do about it, You can't costumize your reports. Look for other options. Pros It was easy to use Cons Reporting is a nightmare Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2017 Hello Mr. Medina, I'm sorry to hear about the issues you experienced. I looked up the customer notes and read where our support agent confirmed how to export reports. Because of report formatting, sometimes cells are "merged" which requires you to un-merge the cells in Excel, and I see where she explained how to do that. The database is not exportable as it contains encrypted payment data. I can have support agent direct you to the reports that show your active memberships. Additionally, I noticed you are using our client-based software. We have another web-based version of the software that you might find more to your liking. Finally, the next time you have an issue, I suggest that instead of unfairly flaming us in a review you click the TELL IT TO CEO link on our web page. I read and respond to those daily. After you contact me, I invite you to amend your response to reflect how awesome our company, software and support really are. DM David M. Gym Owner ### "Stay away. The people writing the software have ZERO gym ownership experience." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 December 15, 2016 I wanted a software that I could use that would make my facility 24 hours. For whatever reason, I came across iGO360 and it seemed to meet my needs, or so I thought. Once I was in, I was more or less stuck. From day 1 I had trouble with the door and getting people in at night. Then it was trouble with the billing. Then getting people enrolled was a nightmare. If a rival gym opened up across town, I might recommend this software to them, but that's about it. Something as simple as putting a customer on hold for instance, still allows them to have access to the gym. They aren't paying for a membership because they are on hold, but if they come back in before the hold is up, the software has no problem letting them in for a workout sesh. If you are good about reviewing your logs everyday, on top of the other 1,000 things you do as a gym owner, you'll probably catch them. But, if you thought that a person on hold couldn't get in, you'd be in for quite a surprise like I was. In our old system, our credit card processing service turned us on to a credit card updating service that would update expired cards, newly issued cards, etc when they had an agreement in place with the bank. What a great service for an industry that is based on recurring payments processed off a credit card. Igo has ZERO intention of offering this service. ZERO! I called the Forte rep, got it all setup and was ready to rock, but noticed that I never got any updated information. I have had numerous occurrences where in the middle of the night, my door will stop letting people in. There's no way to know when it's happening, other than people will call me at 3am and say hey, I'm outside and the door won't let me in. We are unstaffed at night, which was why we went with iGo for 24 hour access for our customers, so it's very frustrating to my customers and to me. I've received answers such as my wifi is the problem, or Windows 10, or a 2' extension on a USB cable must be the problem. The problem you incur will always be something on your end, never their software. Pros When it works, it's pretty good, not great, but good enough. Cons Customers on hold can still get in without you knowing. If someone scans in with another gyms card you probably won't know if you aren't at the desk. This wasn't built by a gym owner. There's no polish. If you can find what the report you want, and know how to export to Word and Excel, you can probably get a mail merge together and send out renewal letters, but it's not a built in option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR James R. Owner ### "I love it and our members love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 16, 2016 We've been using the iGo Figure software for about a year. The program is really great - very easy to use. It handles all our memberships, PT scheduling, billing and automated emails to our members. No complaints. I recommend it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/74232/iGo-Figure/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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