# SapphireOne Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SapphireOne Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more.

Source: https://www.capterra.com/p/73028/SapphireOne

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# 

 SapphireOne Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SapphireOne

## What is SapphireOne?

SapphireOne is a comprehensive ERP solution that empowers organisations to streamline operations and boost productivity. With an integrated suite of tools, SapphireOne manages financials, inventory, Payroll/HR, Assets, CRM, DMS and more within a single platform. Its robust capabilities ensure seamless data flow across departments, providing real-time insights for informed decision-making. Customisation options allow organisations to tailor SapphireOne to their specific needs, ensuring a perfect fit for any industry. Focusing on data sovereignty, SapphireOne offers a 100% on-premises solution, granting complete data control. Its scalability supports unlimited users and companies, ideal for growing enterprises. The user-friendly interface and mobile accessibility enable effective collaboration, whether in the office or on the go. SapphireOne's commitment to excellence and continuous improvement keeps it at the forefront of ERP solutions, helping organisations achieve strategic goals.

## What is SapphireOne used for?

[Trucking Accounting](https://www.capterra.com/trucking-accounting-software/)[Project Accounting](https://www.capterra.com/project-accounting-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

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## SapphireOne alternatives

Highest Rated

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

[4.5 (20,610)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

Starting price

$2210.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Accounting Integration

Integrate with a third-party accounting system

Accounts Payable

Track money owed to a company's creditors/suppliers

Accounts Receivable

Track outstanding invoices and the money owed from clients

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

SapphireOne 139 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Setup and send recurring or automated bills

Compare and match accounting/financial records with corresponding bank statements

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Access to a library of manufacturing parts, models, and specs

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

A financial statement that lists a company's accounts and details the account type and balance

Process of submitting and following up on claims with insurance companies

Provides a channel for team members to share media files, communicate, and work together

Record and track all relevant internal and external communications

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more.

Manage budgets, track and optimize spending and align capacity to workload demand

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Change one currency to another based on real-time rates/values

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Protect sensitive data for digital privacy

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage payroll processing for different driver pay contracts

Pre-made examples and templates for emails

Convert data into a code for security

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Track the location of specific equipment at all times

Plan, pay and track business related expenses.

Monitor and record expenses such as purchases or charges incurred

Public or private sharing of digital files such as documents, audio/video, images, and more

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Bring together financial information by collecting data from multiple ledgers and close financial processes

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Management of commercial motor vehicles for work-related purposes

Primarily serving architecture, engineering, and construction industry professionals

Primarily serving wholesale distribution companies and supply chain industry professionals

Intended for medical use such as diagnosis, treatment, and consultation

Designed to be used by trucking businesses

Form predictions based on past and present data/trends

Monitor and track fuel consumption and costs

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Centralized accounting record which tracks all financial transactions

Compliant with HIPAA, which sets standards for sensitive patient data protection

Automates core HR functions such as talent management, employee evaluation and learning management

International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Detailed log and record of financial earnings & costs.

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Initiate, document and approve journal entries throughout the accounting cycle

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Manage billing and payments for a healthcare provider

Translation of patients' medical files and bills into universal codes required by insurance

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Manage and handle various international currencies

Manage and support multiple locations

Ability to handle several projects simultaneously

Allow users to create, edit, and sort multiple notes

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Reconcile payments with corresponding invoices or orders for accounting purposes

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage all processes/procedures involved in purchasing goods and/or services

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

Manage and track financials on a project-to-project basis

The process of estimating and tracking the expenses incurred for a specific project

Plan and coordinate all the resources, costs and time needed to execute assignments

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Measure time to completion or hours worked for projects

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Receive data and information in real time

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources (human and/or non-human) to various projects and tasks

Allocate and manage resources, such as employees, equipment, facilities, and other assets

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

An order generated by a seller to a customer, containing details about products or services

Calculation of consumption tax imposed on the sale of goods/services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Record of trip details

Interact with data visualization elements, such as charts and graphs, to drill down into data

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

4.8 (4)

### Starting price

Free trial  
not available

Value for money

4.8 (4)

4.8

Based on 4 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Progress MOVEit](https://www.capterra.com/p/119930/MOVEit/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DQ

Danielle Q.

Financial Controller

Farming

### "Feature Rich Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 27, 2019

Pros

Comes with everything out of the box -- financials, project management, warehouse management, almost everything -- you name it and it's probably there. They allow multi-entity and multiple currency.

Cons

Connecting via the web or using mobile devices is very limited. I guess it's because it's not a cloud program, but it's a setback at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Anwar B.

Administrative Assistant

Electrical/Electronic Manufacturing

### "Flexible enough to accommodate almost every need in our organisation"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2018

It has a stable platform and is user friendly. Make sure you use their training program which will save your time and make your job easier.

Pros

It is an adaptable and flexible product which is very important as it gives the functionality for the range of activities we have to monitor and record. The SapphireOne ERP Accounting system is very dynamic as it is capable of gathering data from various areas of our garments business. It encompasses entire operational landscape for our company which provides us the scope to access all information in terms of sales, purchase, order management, inventory and many others.

Cons

Since the system is continuously updating, you would need to make sure that you keep updated with the software. Saying that, their support team is always ready to provide assistance in this regard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Alison P.

Office Manager

### "SapphireOne is worth the investment"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 22, 2017

We have been using their software for many years and it is always progressive. Its diversity has been great for creating a central source for ALL our accounting needs. We have found it to be an excellent solution for all our ERP, Accounting, CRM needs. So we don't need any third party support to supplement our requirements

Pros

It is a convenient and robust solution with all the features to cover our needs as Timber Wholesalers and Timber Moulding Specialists. SapphireOne support team delivers excellent customer service , addressing all concerns and issues with prompt attention.

Cons

The vastness of SapphirOne's capabilities can sometimes be overwhelming for new users, but the program being complex is not necessarily complicated and they are more than willing to assist new staff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DN

Don N.

Managing Director

Retail

### "Sapphire One - Not for the faint hearted but worth the effort"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 18, 2017

As a small "niche products" retailer/wholesaler, we wanted a software package that would integrate all of our accounting and sales functions, that was relatively simply to operate, but had sufficient underlying sophistication to meet the needs of a growing and diversifying business. Initially, we wondered whether we had made the right choice, but as the software evolved and as our appreciation of its capabilities grew, those fears were put to rest. Apart from the sale of products through our showroom, our company provides Technical support, delivers classroom style training programs, has an equipment hire service and an online shop. Sapphire one accommodates these activities either directly or in tandem with supplementary software. We are now totally dependant on Sapphire one for the daily conduct and the effective management of our business.

Pros

1\. Logical 2. Reliable 3. Disciplined with strong audit and security controls. 4. Flexible 5. Constantly evolving functionality. 6. Prompt, effective support.

Cons

1\. Some functions such as the hire, training and online shop require further refinement to meet the particular needs of our business. In these instances, we have been able to establish effective lines of communication between Sapphire One and the supplementary programs we use. 2. Development of the Sapphire One software to meet your specific requirements (customizing), attracts not only a development cost (which is understandable) but also an ongoing annual fee of 25% of that cost. This ongoing fee continues to restrict the amount of customisation we are prepared to sanction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

James B.

Fiance and IT Manager

Wholesale

### "Best Mac OS ERP Accounting Software in the market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 9, 2017

We have been a SapphireOne user since 1995. As a family business I am constantly reviewing the market looking at various business solutions and to date we have not seen anything in the market that even comes close to comparing to SapphireOne and the Sapphire Webpack. We have deployed this application in our business worldwide. What we find as a standout with this application, is the unique working relationship we have with their development team. We are regularly making requests for additional features and functions in both the client server product and the web product and the development team implement our requests in an extremely timely manner. The features included as standard make SapphireOne fantastic value - Microsoft Excel link, warehousing and sales rep functionality with barcode scanning and iPhone/iPad integration, advanced document management (paperless office!), runs on Mac and/or Windows, Payroll, and much more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Loren S.

### "Excellent software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 23, 2017

I have been using the SapphireOne software for over 10 years. I work in a large organization and we have a lot of extremely demanding requests, which SapphireOne meets on a daily basis. The SapphireOne support team are very efficient for their assistance with any queries and issues that we may have. They are always happy to hear suggestions for new features and functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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