# DealerCenter Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DealerCenter Software - reviews, pricing plans, popular comparisons to other Auto Dealer Accounting products and more.

Source: https://www.capterra.com/p/71935/DealerCenter

---

# 

 DealerCenter Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DealerCenter

## What is DealerCenter?

DealerCenter is a cloud-based dealer management system designed to streamline automotive dealership operations. The platform includes desking tools, deal management, finance and insurance calculations, contract management, vehicle registration, credit bureau services, payment processing, and QuickBooks integration. Dealers can submit deals to over 1,200 lenders through the system. The inventory module provides VIN decoding, market insights, and photo and video production capabilities for sourcing, pricing, and showcasing vehicles. The CRM suite manages leads, automates communication, and tracks customer interactions while integrating third-party leads with built-in SMS, email, and video tools. DealerCenter offers portfolio management features for buy here pay here operations. Additional components include a mobile app, dealer website creation, and digital marketing services. The platform serves over 20,000 dealerships.

## What is DealerCenter used for?

[Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Accounting](https://www.capterra.com/accounting-software/)

Overall rating

Based on 1,479 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Intuitive and accessible interface

Seamless third-party connectivity

Lag and frequent glitches

Starting price

$99

Flat Rate, Per Month

Free trial  
available

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## DealerCenter alternatives

Highest Rated

[4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/71935/DealerCenter/alternatives/)

## Who uses DealerCenter?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and accessible interface

97% positive reviews out of 357

Most reviewers describe ease of use as enabling quick adaptation, multitasking, and efficient daily management.

Lag and frequent glitches

42% negative reviews out of 124

Some users report performance and speed issues, including slow loading, pop-up delays, and periodic software glitches.

Seamless third-party connectivity

95% positive reviews out of 41

Most reviewers indicate integrations simplify workflows, connect finance tools, and consolidate essential resources in one system.

Centralized business management hub

100% positive reviews out of 29

Reviewers appreciate all-in-one platform for organizing operations, reducing wasted time, and boosting productivity.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.7 (100)

52.00% of 100 reviewers that rated this feature as important or highly important

DealerCenter gives you a centralized way to track, organize, and manage vehicle inventory, including reports and pricing. Reviewers appreciate its user-friendly layout, easy addition of vehicles, and the ability to replace other inventory software.

Website Integration

4.8 (78)

55.13% of 78 reviewers that rated this feature as important or highly important

With DealerCenter’s website integration, you can easily sync inventory and updates in real time. Users think it’s simple to set up, highly customizable, and helps present professional-looking inventory to customers while streamlining dealership workflow.

For Automotive Dealerships

4.9 (77)

64.94% of 77 reviewers that rated this feature as important or highly important

For automotive/car dealerships

Reporting/Analytics

4.7 (77)

50.65% of 77 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Lead Management

4.8 (74)

59.46% of 74 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Financing Management

4.8 (65)

50.77% of 65 reviewers that rated this feature as important or highly important

Financing arranged by the dealership

DealerCenter 39 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Manage various aspects of appointments including booking, rescheduling, canceling

Scan barcodes to ensure accurate pricing and label tracking

For auto dealerships that operate using the "Buy Here, Pay Here" method

Manage contact details and communication with clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Plan, manage, and track the financial activities of an individual or organization

Financing arranged by the dealership

For automotive/car dealerships

Designed for small businesses

Track interaction history by documenting conversations for contacts

DealerCenter gives you a centralized way to track, organize, and manage vehicle inventory, including reports and pricing. Reviewers appreciate its user-friendly layout, easy addition of vehicles, and the ability to replace other inventory software.

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Creation, processing, verification, and execution of invoices till the payment is made

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Access software remotely via mobile devices

For new car dealerships

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

Integrates with QuickBooks

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

View and track pertinent metrics to find patterns and gain insights from data

Track and monitor operations on the sales floor

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Set up connections to third-party platforms to improve business processes

For used/pre-owned car dealerships

With DealerCenter’s website integration, you can easily sync inventory and updates in real time. Users think it’s simple to set up, highly customizable, and helps present professional-looking inventory to customers while streamlining dealership workflow.

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.8 (1,475)

4.8

Based on 1,475 reviews

## Pricing

Value for money

4.8 (1286)

Free Trial

[View pricing plan details](https://www.capterra.com/p/71935/DealerCenter/pricing/)

DMS

$99.00

Flat Rate,Per Month

It includes:

-   Contract Management With Free Forms Library
-   Dealertrack and CUDL Access
-   Efax Deal Submissions to Any Lender
-   F&I Express and AUL Integrations
-   Full Inventory Management
-   GWC
-   Mobile App Access
-   Routeone

Buy Here Pay Here (BHPH)

$50.00

Flat Rate,Per Month

It includes:

-   500 Outbound or Inbound Total Text Messages
-   Automated Recurring Payments
-   Datalinx Credit Bureau Reporting Services
-   Irregular Payments Processing
-   Related Finance Company (RFC) Management
-   Total Portfolio Management

QuickBooks

$40.00

Flat Rate,Per Month

It includes:

-   Post All Journal Entries Into Quick Books
-   Solution Designed With Industry Leading SGC Certified Public Accountant
-   Track All Vehicle Sales and Cost Transactions in Your G/L Chart of Accounts

CRM Plus

$99.00

Flat Rate,Per Month

It includes:

-   Internet Lead Management
-   Campaign Tracking and Reporting
-   Email, Text and Live Video Calls
-   Manage Appointments, Tasks and Activities
-   Facebook Messenger Integration
-   User Level Assignments and Activity Reporting
-   DealerCenter Mobile App with Notifications and Reminders
-   2000 Outbound or Inbound Total Text Messages

CRM Pro

$199.00

Flat Rate,Per Month

It includes:

-   Click-to-Call and Call Recording
-   Automated Workflows and Advanced Settings
-   Campaign Marketing with Event Automation
-   Road to the Sale (RTTS) Customization
-   Premium Training and Implementation
-   4000 Outbound or Inbound Total Text Messages

Value for money

4.8 (1,286)

4.8

Based on 1,286 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (1312)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (1,312)

4.9

Based on 1,312 reviews

## User reviews

Overall rating

4.9

Based on 1,479 reviews

Filter by rating

5(1328)

4(112)

3(23)

2(5)

1(11)

Mentioned topic

Sorted by most recent

DS

Dari S.

finance manager

Automotive

### "Highly recommend for any dealership looking for an efficient and reliable system."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

The site is user-friendly, and everything is laid out in a way that saves time and avoids confusion. Their customer service is also top-notch—very helpful, responsive, and genuinely friendly.

Pros

DealerCenter has been extremely easy to use and makes the entire process smooth from start to finish

Cons

We did run into an issue regarding a buyback that appeared to be based on a misunderstanding. While we appreciated the initial support, it was frustrating that we were unable to escalate the matter or speak with a supervisor to further explain the situation. Having that level of access would make a big difference in resolving more complex issues and improving the overall experience.

Switched from

[Wayne Reaves Software](https://www.capterra.com/p/95110/Wayne-Reaves-Software/)

We wanted to be able to get customers financed as well as advertise our vehicles and manage our website all in one platform to make things more efficient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TP

Tony P.

Owner

Automotive

### "DealerCenter DMS Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 4, 2026

DealerCenter’s DMS has completely transformed how we run our dealership. The platform is intuitive, efficient, and brings inventory management, deal processing, customer records, and reporting together in a single, seamless system. It’s simplified our daily operations, improved organization across the board, and saved us a ton of time. After using DealerCenter, there’s no chance we’d consider switching back to Wayne Reaves

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ellen D.

CFO

Automotive

### "All-In-One Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 24, 2026

fairly positive. we just fully migrated all our systems to dealercenter and have been happy with the platform for inventory and deal management.

Pros

multiple modules, all in one solution. constantly putting out new updates and features that are relevant to business. great value for monthly cost.

Cons

slow support team responses, some functionality is rolled out that isnt properly working yet. some customization is limited.

Switched from

[AutoManager](https://www.capterra.com/p/10010509/DeskManager/)

all in one solution needed for retail and wholesal deals

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ET

Elaine T.

Sales Mananger

Retail

### "\[sensitive content hidden\] is awesome and takes care of us!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2026

I have been working with \[sensitive content hidden\], she has been training me and asssisting me with all me set up. She is very friendly, calls when she says she will and always goes over and beyond to make sure im happy and satisfied with everything.

Pros

I love the way it allows you to do everything you need to run the business. I am able to keep track of all activity of me and my team.

Cons

Honsetly i would say none, but if i had to pick something it would be the process of setting everything up, its worth it just takes some time. And \[sensitive content hidden\] has been awesome helping with that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jay A.

Sales and Finance Solutions Specialist

Automotive

### "Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 11, 2025

Switching from our old system to DealerCenter has been a game changer for our dealership. The CRM alone has already produced more customer response and engagement than we ever saw with our previous setup. Their training is clear, practical, and top-notch, and the support team is truly next level — quick, knowledgeable, and always willing to go the extra mile. I especially want to highlight our reps, \[sensitive content hidden\], who have been outstanding. They're always available when I have a question, incredibly helpful, and make the entire process smooth. DealerCenter has exceeded every expectation.

Pros

I am getting so much more customer interaction with DealerCenter. I'm closing more deals now than ever. And any questions that I have are answered almost immediately by my reps. Even if they don't know the answer right away they get back to me quickly. And adding Deal Driver to my account has changed everything! As soon as I added it my CRM blew up!

Cons

There's a bit of a learning curve, but that's to be expected I think when switching software companies.

Switched from

[IDMS](https://www.capterra.com/p/173877/iDMS/)

DealerSocket did not see the need to change anything and we just outgrew them. They had an old, outdated and clunky system. DealerCenter is so fresh and has everything we need to run our day to day business with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Roy R.

CEO

Automotive

### "Dealer Center is the way to go"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2025

Its been great as I said in the last box, \[sensitive content hidden\] has got me covered.

Pros

Customer service and the products- Derek Helped me out and would chose over frazer any day.

Cons

Dont really have any. Its been a great experience with Dealer Center.

Switched from

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

DC was better- When you have people like Derek Its easy to make the switch.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mansour M.

Owner

Automotive

### "A Game-Changer for My Dealership Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 30, 2025

Overall, my experience with DealerCenter has been excellent. It’s truly a one-stop shop for everything I need to run my dealership. From managing my website to working directly with finance companies within the platform, it streamlines my daily operations. Running AutoCheck reports is quick and seamless, and the mobile app makes it easy to update my inventory on the go. Everything works together smoothly, and with great customer support especially from my rep \[sensitive content hidden\],I always feel taken care of.

Pros

What I like most about DealerCenter is the top-notch customer service. Anytime I need help, they’re quick to respond and always find a solution. My rep,\[sensitive content hidden\], goes above and beyond every time. I genuinely enjoy using the DMS. It’s user-friendly, efficient, and backed by a team that truly cares.

Cons

I love Dealercenter and everything that comes with it. I don't have anything negative to say about this software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Elios P.

owner

Wireless

### "GREAT SOFTWARE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2025

Pros

Dealercenter offers the ability to take creditcard and debit card payments directly from our platform. As a BHPH dealer is crucial to make it easy to collect monthly payments and offer autopay. We used USbank before as our merchant provider and the fees are way too high. Switched over to Nowpay and the setup was easy, convenient and huge savings!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

Joey Z.

Owner

Automotive

### "Excellent Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 11, 2025

Pros

\[sensitive content hidden\] was great and a big help assisting me with my print packs. Service was exccellent!

Cons

nothing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FS

Frank S.

Owner

Automotive

### "Dealer Center Autocheck "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 3, 2025

Pros

Positive experience with the rep that handles my account. \[sensitive content hidden\] is great at her job! Love Autocheck!

Cons

I had a tough to get set up for log in etc

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/71935/DealerCenter/reviews/)

Popular comparisons

[Carsforsale.com vs DealerCenter](https://www.capterra.com/compare/71935-178449/DealerCenter-vs-CarsForSale)[AutoManager vs DealerCenter](https://www.capterra.com/compare/71935-10010509/DealerCenter-vs-DeskManager)

[Odoo vs DealerCenter](https://www.capterra.com/compare/71935-135618/DealerCenter-vs-Odoo)[Frazer vs DealerCenter](https://www.capterra.com/compare/34553-71935/Frazer-Auto-Dealer-Software-vs-DealerCenter) 

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