# ShelbyNext Membership Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ShelbyNext Membership Software - reviews, pricing plans, popular comparisons to other Church Management products and more. Source: https://www.capterra.com/p/71788/ShelbyNext-Membership --- # ShelbyNext Membership Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ShelbyNext Membership ## What is ShelbyNext Membership? Shelby has been serving the church community for over 40 years, and the mission of making disciples has never wavered. With ShelbyNext and Arena, we continue to innovate our tech solutions. We provide support and enhance the products churches love, while providing more SaaS-based solutions. ShelbyNext is a fully-integrated ecosystem of cloud-based software solutions: Membership, Giving, Financials, Websites and now featuring MinistryOne, the robust church app. ## What is ShelbyNext Membership used for? [Church Management](https://www.capterra.com/church-management-software/)[Worship](https://www.capterra.com/worship-software/) Top alternative Featured Overall rating Based on 158 user reviews Reviews sentiment Positive 73% Neutral 22% Negative 5% Starting price $35 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ShelbyNext Membership?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ministrybrands.com/&name=ShelbyNext Membership) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ShelbyNext Membership 3.9 (158) VS. [4.8 (655)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting Price $35 Per Feature, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (158) Ease Of Use 4.7 (655) Value For Money 3.9 (113) Value For Money 4.5 (586) Customer Service 3.8 (139) Customer Service 4.8 (560) ## ShelbyNext Membership alternatives [4.8 (857)](https://www.capterra.com/p/125787/ChurchTrac/reviews/) Starting price $9.00 Per User, Per Month [4.7 (1,137)](https://www.capterra.com/p/76708/Planning-Center/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (151)](https://www.capterra.com/p/184192/Chmeetings/reviews/) Starting price $12.00 Per User, Per Month [4.9 (13)](https://www.capterra.com/p/10008520/Gracely/#reviews) Starting price $19.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/71788/ShelbyNext-Membership/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Member Communication 4.3 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Contact members listed in the database through email, SMS, social, phone, etc. Mobile Access 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Donation Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track/record financial donations made by members, along with the issuance of tax receipts/documents For Religious Organizations 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Primarily serving churches and religious organizations Online Giving 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Outlet for members and visitors to submit donations electronically Child Check-in 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Secure process of tracking children during activities ShelbyNext Membership 28 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Track the attendance of specific individuals or groups Accounting functionality within the system, not requiring integration with third-party tools Secure process of tracking children during activities Centralized database of stakeholders and their contact information such as names, address, phone number etc. Import and export data to and from software applications Track/record financial donations made by members, along with the issuance of tax receipts/documents Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Primarily serving churches and religious organizations Contact members listed in the database through email, SMS, social, phone, etc. Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Online calendar of upcoming events/activities viewable to members and visitors Outlet for members and visitors to submit donations electronically Track commitments to donate in the future Search and filter data across systems to locate required information by entering keywords or certain criteria Organize members and schedule recurring small group meetings Set up connections to third-party platforms to improve business processes Track visitors and purpose of visits Manage volunteer information and direct volunteer resources Built-in website builder or integration with third-party site Coordinate and schedule the flow of services, plan musical selections, and assign team members Features 3.6 (153) 3.6 Based on 153 reviews ## Pricing Value for money 3.9 (113) Free Trial Free Version Basic $35.00 Per Feature,Per Month Value for money 3.9 (113) 3.9 Based on 113 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/) ## Support, customer service and training options Customer Service 3.8 (139) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (139) 3.8 Based on 139 reviews ## User reviews Overall rating 3.9 Based on 158 reviews Filter by rating 5(47) 4(68) 3(35) 2(4) 1(4) Mentioned topic Sorted by most recent NT Nathaniel T. Associate Pastor Religious Institutions ### "Good not great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 March 25, 2024 I used ShelbyNext at my previous church. It was great. The UI is a little less modern than some of the other systems I have used. Pros The CHMS is highly functional and does everything a church of any size would need it to do. Cons The mobile experience is less than great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Matthew S. Pastor Religious Institutions ### "Overall a Top Choice for Managing Membership" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 8, 2022 ShelbyNext is a good solid church management software if that's all you need. There are no options for managing volunteers and planning. For that you would need to upgrade to the pricier Shelby Arena. Pros In addition to a solid database ShelbyNext has a robust groups feature that really is the hallmark of this software. The forms feature is well designed and can be imbedded on a website, used as a direct link, or generate a QR code. It also integrates well with Constant Contact. Cons The conversion process from Shelby version 5 to ShelbyNext was excruciating, but once everything got organized correctly it functions well. Organizing family units can be a little complicated as can searching for certain parameters. Alternatives considered [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) [ACS](https://www.capterra.com/p/2668/ACS/) Reasons for choosing ShelbyNext Membership Key features and ability to integrate with current programs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Michelle K. Office Administrator Non-Profit Organization Management ### "ShelbyNext Membership" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 7, 2022 Overall, I thought this product served us well to maintain our database, and communicate well with our members. Also, to keep our calendar going and available. Pros Very user friendly and good videos and links to help when needed. Cons The group communication was the biggest downfall of our Small Groups pastor. He struggled with it a bit. Reasons for choosing ShelbyNext Membership Just felt it was a bit more user friendly, and applicable to our needs at the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Angela H. Music/Media Coordinator Religious Institutions ### "Great for some, not for us!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 May 10, 2022 We stopped using Shelby about 4 years ago as it was not meeting our needs as we grew as a church. It overall ended up not being a good fit for us. I'm sure it's evolved since then, however, we found quirks all over the place that didn't fit what we needed. Pros Shelby Membership helped us track all of our volunteers and church members. We could run reports and keep track of volunteer teams. Cons While we could run reports, we weren't able to get custom things that we needed to be able to track volunteers and schedule volunteers for serving. There were many other things that our staff got frustrated that Shelby couldn't do to help with day to day task that we needed. The overall look and use of Shelby wasn't super user friendly either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Giver, attendee Religious Institutions ### "Can't stop donations" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 14, 2021 Fine until cancel request. Big on sales, poor on responding to givers Pros It worked fine for giving, not for cancellation. Cons Fails to respond to request to stop giving. Should not have to talk to the church. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Bettina C. Events and Publications Religious Institutions ### "Forms are Easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 30, 2021 The challenge of creating forms quickly that are ready for immediate publishing and use is now solved! If you need to use forms to retrieve information from your members - this is the software that will help you. Pros Finally a way to create and share forms in a simplified way. I created a registration form for our VBS in a matter of minutes and was able to share on our website. Cons Our organization has just transferred to ShelbyNext membership so I haven't encountered any difficulties as of yet. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sandi S. Admin Assistant Religious Institutions ### "Great Organization Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 23, 2021 I enjoy having all the features in Shelby Next for groups, and for sending texts to specific groups as reminders, etc. Our church still likes to print a directory for our older members, and I'm glad I can still do that through Shelby Next for them. Shelby Next is more user friendly than other software I've seen, which is a big help in training new leaders who might be resistant or a bit apprehensive about using technology. Pros It has really helped me organize our church membership data. It's become a great tool for our leadership to use as far as Interactions and keeping membership information handy for our leaders who are on the go. They really utilize the directory in the Shelby Next app for reaching members and checking on them during the COVID-19 pandemic. Cons I would like to see more updates in the mass contact portion of the software. Being able to insert and use graphics more easily in email templates would be a great help. Switched from [Shelby Arena](https://www.capterra.com/p/175655/Arena/) Shelby Next was a much better fit for our church. It was easier to learn and teach people to use as well. Reasons for choosing ShelbyNext Membership We were already Arena users, so it was a fairly easy switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Pam M. Office Manager Religious Institutions ### " Not user friendly - expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 11, 2021 Pros Honestly I can't think of anything that I can say that I like about this software. I've worked in 3 different churches and used multiple programs and this is by far my least favorite of them all. Cons This software is not really user friendly. The upgrade from Shelby V5 to ShelbyNext did not go well. The mapping between the two versions needs work. None of the custom reports we created in V5 came over to ShelbyNext. It is very expensive compared to other programs and they lock you into multi-year contracts that you cannot get out of. This is meant more for very large churches. The Shelby Financials is very difficult and time consuming to use it actually caused a Bookkeeper to quit. The Shelby customer service is not very responsive. We almost always have to leave messages and wait for call backs and a good majority of the time when you call you get a recording saying they are in a meeting or away at training or closed for some reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rachel H. Administrative Assistant Religious Institutions ### "Shelby Systems Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2020 I enjoyed working with Shelby and it offered an excellent scalable solution for our customized requirements. Pros We used this as our check-in software and accounting software. The software is very stable and offers tons of customization options. Cons The software can be difficult to navigate and can suffer from performance issues depending on the ammount of users logged in at a time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sam H. IT Support Technician Computer Networking ### "Shelby Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 19, 2020 We enjoyed working with Shelby overall. General great experience. Pros I really like the support on the product as well as the check in system. We use the check in system for many years. Cons We worked with Shelby for many years and the biggest issue was probably performance and the occasional system bug. Alternatives considered [ChurchStaq](https://www.capterra.com/p/211982/ChuchStaq/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/71788/ShelbyNext-Membership/reviews/) Popular comparisons [Clearstream vs ShelbyNext Membership](https://www.capterra.com/compare/71788-158103/ShelbyNext-Membership-vs-Clearstream)[Tithely Church Management vs ShelbyNext Membership](https://www.capterra.com/compare/71788-132513/ShelbyNext-Membership-vs-Breeze-ChMS)[ChurchTrac vs ShelbyNext Membership](https://www.capterra.com/compare/71788-125787/ShelbyNext-Membership-vs-ChurchTrac)[Planning Center vs ShelbyNext Membership](https://www.capterra.com/compare/71788-76708/ShelbyNext-Membership-vs-Planning-Center)[Chmeetings vs ShelbyNext Membership](https://www.capterra.com/compare/71788-184192/ShelbyNext-Membership-vs-Chmeetings)[Tithe.ly vs ShelbyNext Membership](https://www.capterra.com/compare/71788-154664/ShelbyNext-Membership-vs-Tithe-ly-Church-Giving)[Realm vs ShelbyNext Membership](https://www.capterra.com/compare/71788-146265/ShelbyNext-Membership-vs-Realm)[Nucleus vs ShelbyNext Membership](https://www.capterra.com/compare/71788-200052/ShelbyNext-Membership-vs-Nucleus) [Rock RMS vs ShelbyNext Membership](https://www.capterra.com/compare/71788-141654/ShelbyNext-Membership-vs-Rock-RMS)[Subsplash vs ShelbyNext Membership](https://www.capterra.com/compare/71788-177932/ShelbyNext-Membership-vs-Subsplash)[Text In Church vs ShelbyNext Membership](https://www.capterra.com/compare/71788-142758/ShelbyNext-Membership-vs-Text-In-Church)[Servant Keeper vs ShelbyNext Membership](https://www.capterra.com/compare/71788-276838/ShelbyNext-Membership-vs-Servant-Keeper)[Continue to Give vs ShelbyNext Membership](https://www.capterra.com/compare/71788-142350/ShelbyNext-Membership-vs-Continue-to-Give)[IconCMO vs ShelbyNext Membership](https://www.capterra.com/compare/2675-71788/IconCMO-vs-ShelbyNext-Membership)[TouchPoint vs ShelbyNext Membership](https://www.capterra.com/compare/71788-94410/ShelbyNext-Membership-vs-TouchPoint)[ChurchStaq vs ShelbyNext Membership](https://www.capterra.com/compare/71788-211982/ShelbyNext-Membership-vs-ChuchStaq)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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