# Page 2 | Buildertrend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Buildertrend the right Project Management solution for you? Explore 2481 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/70092/Buildertrend/reviews

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Buildertrend

4.5 (2481)

[View alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Buildertrend

## Showing most helpful reviews

Showing 26-50 of 2481 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Julieann L.  
Office manager  
Construction  
Used the software for: 1-2 years

### "Buildertrend - All in One Project Management System "

January 28, 2026

4.0

Overall Buildertrend is indispensable to our business. The mobile app is easy to use for our field crew and the portal is crucial to managing and tracking project costs

Pros

Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion. The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations. Other than what you would expect in the project management tab (schedule, to-dos), what we find most helpful are the daily logs and client updates. Client updates feature is very popular with our clients and the AI feature to pull photos and generate a summary for the client is gold. The cost inbox is another favorite feature of ours. It is one big container for all receipts where they can, one by one, be assigned to the correct job.

Cons

The reporting section is improving but still needs more robust and reliable reporting. Sometimes Buildertrend’s eagerness for constant improvement makes the portal more convoluted and makes some features redundant. For example, there is the ToDos feature and the Tasks feature. Also the cost inbox and the ability to drag or upload a receipt in the bills section is too much. I also would like to see a more robust, customizable and visually appealing Builder Dashboard as there currently isn’t one, really. The cost (about $800/ month) is hard to justify sometimes

Switched from

[Buildxact](https://www.capterra.com/p/173135/buildXACT/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

We needed something that covered all our wants and needs for project management

Review Source

Michael D.  
Chief Operating Officer  
Construction  
Used the software for: 2+ years

### "Would be so much better if it could integrate"

March 8, 2026

3.0

Overall does what we need for it, but lack of integrations means we are constantly open to opportunities to consolidate tech stack

Pros

Communication with subcontractors and field installation crews. Also time keeping on multiple job sites

Cons

Lack of integrations with other tools. It is very powerful however not being able to link a job page to an ERP or other CRM is a huge opportunity lost

Review Source

RT

Rob T.  
Owner  
Construction  
Used the software for: 2+ years

### "Proceed with Caution"

December 4, 2025

2.0

I’ve been a long-time Buildertrend user, and while the software itself is fine and generally works as advertised, I’ve run into a major issue that anyone considering this platform should be aware of: it’s extremely difficult to export your information if you ever decide to leave. I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time. I reached out to support, expecting a solution, and was told that there is no option for bulk downloading data — something I find very hard to believe for software at this scale. As a result, I’ve been forced to continue paying for a platform I’m no longer actively using simply because I need access to my historical project data. For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. Great software should empower users — not lock them in. Unfortunately, until Buildertrend addresses this major issue, I can’t recommend it without serious caution.

Pros

Fairly decent software and there are a lot of features, but takes a lot of time to learn how to use it

Cons

terrible customer service and technology advances are not top priority. They also make it incredibly difficult to retrieve your information and export it out if you cancel.

Review Source

RB

Ryan B.  
Co-Owner  
Construction  
Used the software for: 6-12 months

### "Good product ruined by bad design"

April 14, 2025

2.0

Overall the product sucks but the support is great. Also way too expensive.

Pros

It has a lot of great features, and support is excellent.

Cons

The product user experience is absolutely awful. It's a hard product to learn how to use, and there is like 10x more clicking that there needs to be. Very frustrating to use on either desktop or mobile.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Buildertrend

None had the features we needed and Procore was overkill.

Switched from

[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Too many products in the mix, we wanted to consolidate to one product.

Review Source

TH

Todd H.  
Owner  
Construction  
Used the software for: 2+ years

### "Excellent Product"

May 6, 2025

5.0

It has made our process more professional, been the deciding factor in closing some of our sales and helped us track jobs more efficienly.

Pros

proposals, job costing, scheduling. Excellent tool to communicate with clients and track jobs. We have sold jobs because we had BT!

Cons

There is so much functionality I don't use it to it's fullest and the "college" only occurs in one place that is far from our location in Florida.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Reason for choosing Buildertrend

Fit our needs better and it was easy to set up and use.

Review Source

hL

hunter L.  
General Manager  
Construction  
Used the software for: 1-2 years

### "Construction management software "

February 4, 2025

3.0

Great customer service, ease of use, work flow, and speed from server.

Pros

Its easy time clock function. Its take off feature

Cons

No taxes on estimates and invoices and lack of flexibility with fixed costs and time and materials or projects with multiple contracts or different structures.

Alternatives considered

[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Reason for choosing Buildertrend

Seemed like a better fit. With the options and cost codes and catalog

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Better project managment with felibility for service work with multiple contact types.

Review Source

MB

Mark B.  
VP of Sales and Estimating  
Construction  
Used the software for: 6-12 months

### "A decent software"

January 25, 2026

4.0

Pros

Buildertrend effectively centralizes project management, scheduling, and communication. The tool helps me keep field teams, office staff, and clients aligned throughout the entire project.

Cons

At first, the range of features can feel overwhelming. Some functionalities overlap and require time to configure in order to fit internal processes.

Review Source

LC

Luis C.  
Owner  
Construction  
Used the software for: 2+ years

### "One of the best construction softwares out there!"

October 14, 2024

4.0

Overall I believe Coconstruct is a well rounded software that can be learned easier than many of the other construction software out there. One of my businesses still uses it to date.

Pros

I loved creating and sending estimates with coconstruct. Once you put in the work to create your templates with your cost items you pretty much have a full system in place where any salesperson can easily use.

Cons

For many years the coconstruct team would occasionally update the software and add features. Until they stopped doing it after they were bought out by Builder Trend. Not sure if that is still the case today.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Buildertrend

Easier setup. More affordable. Great customer service.

Review Source

LD

Leslie D.  
accounting  
Construction  
Used the software for: Less than 6 months

### "Buildertrend Tax issues"

April 8, 2025

3.0

The BT people are great. The trainers are great. But the product was lacking for us.

Pros

It may be a good program for a builder in USA

Cons

It does not seem to fit the electrical field very well. Also, they assured us that their platform could handle Canadian tax. If you are from Canada, I suggest you ask some hard questions before you onboard. After training for several months, we finally realized that we were not going to be happy with BT. The one and biggest complaint was that they had a very clunky way of handling Canadian tax. They did not seem to be interested in correcting it.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Buildertrend

Best value and better Project management

Switched from

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Looking for a better platform. More power on one site

Review Source

BC

Bertha C.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Buildertrend"

March 31, 2025

5.0

Since working with Buildertrend, I have learned many things. It is easy to understand and always had access to assistance.

Pros

easy to understand. great tutorials. customer service access.

Cons

I do not have anything to comment because I do not have anything I liked least.

Review Source

LM

Leisa M.  
Assembly  
Construction  
Used the software for: Less than 6 months

### "Construction Company review"

April 14, 2025

3.0

Mediocre experience, the customer service was great however they could be better with pricing and initial trial period.

Pros

I liked the idea of having a client portal that i could setup for clients to use.

Cons

The bulky nature of the system, it looks initially very easy to cross contaminate information through to areas you don't want information stored. They also don't give you any time to learn the system before you have to pay the subscription, i would have been more likely to sign up longer if they gave me time to learn it properly.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

We needed a more advanced system to input the required data and client portal capability

Review Source

NEA

Nicole Elin A.  
Landscape design and sales  
Construction  
Used the software for: 2+ years

### "Buildertrend is amazing for landscape designers and contractors"

February 4, 2025

5.0

I’ve been using Buildertrend for five years now and I love it. I can’t imagine working as a landscape, designer and contractor without it.

Pros

I love that you can customize the names of the clients and you can add as many photos as you want. The organization is really great and the payments when synced with QuickBooks is amazing.

Cons

The filters stay put and don’t reset so sometimes you’re stuck in one search

Review Source

BN

Becca N.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Highly Recommend!"

December 19, 2024

4.0

Great experience, anytime we need customer support it's easy to get in touch with our rep.

Pros

The ability to track change orders was a huge improvement to our billing process, the scheduling is also very user friendly and easy to make small changes without having to redo a whole schedule.

Cons

I wish there was more customizable options to make it more unique to our company.

Review Source

KR

Karic R.  
Project manager  
Construction  
Used the software for: 6-12 months

### "Great scheduling tool for home builder"

April 14, 2025

5.0

Great software if you are a home builder, not so much for larger commercial and land development.

Pros

Very easy to use, it is usefriendly. You can manage the schedule from the app and all the subs get notified right away.

Cons

I like it, but my sub contractor did not like it because of the consistent notices on their phone.

Review Source

CS

Corey S.  
Owner  
Construction  
Used the software for: 1-2 years

### "Easy to Use"

October 3, 2018

5.0

Great product for small company

Pros

Easy to use, love the interaction between the customers. Support was great, anytime we had a question CoConstruct staff had answers. I like how each user can have their own ID and photo.

Cons

The site could be simplified a bit more. There are too many ways to complete a certain task. The notification task weren't as specific as I would have liked.

Review Source

JD

Jake D.  
Controller  
Construction  
Used the software for: 2+ years

### "Project Management Made Easier"

March 11, 2025

5.0

We love Buildertrend because it helps us manage our business efficiently.

Pros

It provides simple scheduling that can be used repeatedly for similar projects.

Cons

It does not integrate with our accounting software (Sage Intacct Construction).

Review Source

HK

Hank K.  
Estimator  
Construction  
Used the software for: 1-2 years

### "Working with Buildertrend"

November 8, 2024

4.0

Working with it for about 1 1/2 years and very satisfied

Pros

In buildertrend you have the ability to keep all information from your client in one program. From beginning to end of each project you are able to track process of jobs and payments of jobs. You cam add change orders and show you payments for product and labor.

Cons

No cons. Easy to navigate. Cost was a little high in our opinion.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Buildertrend seemed more efficient and easier to navigate. Also has more programs that we can use

Review Source

BD

Bill D.  
GM  
Construction  
Used the software for: 2+ years

### "Great software"

November 22, 2024

5.0

very good and seems to be improving. Started using around 2017 and it was hard to track multiple jobs from same client, but the fixed that pretty quick for us.

Pros

excellent for proposals, billing and change orders, the customer portal is great, and the work schedule is very good. excellent customer support

Cons

the cost is pretty high, The CRM interface and ach seemed to pay slow. Managing several accounts from the same client was a little tricky, but they did fix most of the issues with that.

Review Source

SJ

Samantha J.  
Project coordinator  
Construction  
Used the software for: 2+ years

### "Great from prep to 5 star review!"

October 17, 2024

5.0

It has been rewarding learning how to utilize this tool to keep our company egfective and informed from prep to finish!

Pros

Helps to link everyone together for proper project coordination and great clarity.

Cons

Nothing at all. Sometimes i turn the schedule online before setting everything, but i am learning and am very thanful for the learning courses to help overcome snags :)

Review Source

MS

Mike S.  
Vice President and Owner  
Construction  
Used the software for: 1-2 years

### "Co Construct Review"

December 5, 2024

3.0

Overall, the experience was good for the first many years. Once they were bought, I did not have the same experience.

Pros

When I started with CoConstruct in 2017, the staff was very helpful and would tailor the various modules to our company. Once they were purchased the product support was not as robust.

Cons

I did not get the same service once they were bought out.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Buildertrend

I felt it was tailored to custom builders over some of the other solutioons.

Review Source

CP

Corey P.  
Estimator  
Construction  
Used the software for: 2+ years

### "BuilderTrend, Maybe?"

November 11, 2024

3.0

Pros

It is a one stop shop for your construction company

Cons

It tries to do to much and in doing so it does not do one thing very well

Review Source

AO

Alison O.  
Studio conversion  
Arts and Crafts  
Used the software for: 6-12 months

### "Buildertrend works great for the person paying"

June 30, 2025

5.0

Pros

Buildertrend made it extremely simple to make payments of large sums to my contractor. It was easy to manage the payments item by item.

Cons

Buildertrend slowed down the payment a little bit for the contractor, as I had to verify small payments that went into my bank. To be honest, this put me at ease, but on their end I realize it was a little slow.

Review Source

RA

Ritz A.  
Ceo  
Accounting  
Used the software for: 1-2 years

### "Buildertrend, a great solution! "

January 15, 2025

5.0

I am very satisfied at it's features and would recommend to other builders and accountangs

Pros

It was so easy to use and generate comprehensive reports that needed for decision making.

Cons

Nothing all is working well and have no issues.

Review Source

VR

Verified Reviewer  
Researcher  
Computer Software  
Used the software for: 2+ years

### "Good features in Buildertrend CRM"

October 19, 2024

5.0

Overall Buildertrend is great for keeping the sales team organized.

Pros

It's a good CRM offering for the construction industry.

Cons

Limited integrations make it a little "hands on" for your tech people.

Review Source

BS

Becki S.  
Owner  
Construction  
Used the software for: 1-2 years

### "Expensive comprehensive construction software "

September 9, 2024

5.0

The learning curve is steep. Very time consuming to learn.

Pros

Comprehensive software for a construction company.

Cons

I found the Price to be too high for our small construction firm to handle. .

Alternatives considered

[JobTread](https://www.capterra.com/p/218503/JobTread/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Buildertrend

The take off software offered by buildertrend is phenomenal.

Review Source

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