--- title: "Buildertrend Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Buildertrend the right Construction Management solution for you? Explore 2489 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/70092/Buildertrend/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-28" --- Buildertrend 4.5 (2489) [View alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of Buildertrend Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews Julieann L Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations.“ January 28, 2026 Salina T Operations CoordinatorConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “This was frustrating because we had unique use-cases and knew the adoption of the technology would be challenging for our labour force that was used to paper, so it was difficult to integrate the software into our team when our valid questions were unanswered and some labour felt unsupported.“ July 7, 2026 Jessica S AdminAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “It streamlines scheduling, budgeting, and communication between teams and clients, which saves a lot of time.“ April 8, 2026 Ricardo D CEOConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis.“ May 1, 2026 BN Becca N Office ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to track change orders was a huge improvement to our billing process, the scheduling is also very user friendly and easy to make small changes without having to redo a whole schedule.“ December 19, 2024 RT Rob T OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time.“ December 4, 2025 Julieann L Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion.“ January 28, 2026 Ricardo D CEOConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I have paid thousands for a service I never used operationally, and their legal department’s only response was to enforce the remainder of the annual debt.“ May 1, 2026 ## Showing most helpful reviews Showing 1-25 of 2489 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brian D. Solar Consultant Renewables & Environment Used the software for: 6-12 months ### "Revolutionized my sales follow up" June 13, 2019 5.0 I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales. Pros Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation. Cons The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I was not in charge of the switch, but we switched because BuilderTrend was a better value product and was better for us for integrating our sales CRM into our project management CRM. I've heard BuilderTrend costs less per month than SalesForce. Review Source Response from Buildertrend July 2, 2019 Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company. VR Verified Reviewer Admin Accounting Used the software for: 6-12 months ### "Comprehensive and Efficient Construction Management" April 8, 2026 5.0 Overall, my experience with Buildertrend has been very positive. It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility. For anyone managing construction projects, it’s a powerful and reliable tool. Pros What I like most about Buildertrend is how all-in-one the platform is for construction project management. It streamlines scheduling, budgeting, and communication between teams and clients, which saves a lot of time. I also appreciate the mobile app—it makes it easy to update projects, track progress, and share documents on the go. Overall, it keeps everything organized and accessible in one place. Cons The main drawback of Buildertrend is that it can be overwhelming at first due to the sheer number of features and options. Review Source Michael D. Chief Operating Officer Construction Used the software for: 2+ years ### "Would be so much better if it could integrate" March 8, 2026 3.0 Overall does what we need for it, but lack of integrations means we are constantly open to opportunities to consolidate tech stack Pros Communication with subcontractors and field installation crews. Also time keeping on multiple job sites Cons Lack of integrations with other tools. It is very powerful however not being able to link a job page to an ERP or other CRM is a huge opportunity lost Review Source DB Dillon B. Project Manager Construction Used the software for: 6-12 months ### "Buildertrend for the win! " April 7, 2026 5.0 Our company used us for several months and got great feedback from most of our clients about its reporting features and it made us more organized in how we managed projects. Pros I liked the customer view of the daily report being a single page report about their project. It was very clean and the automatic emails sending out the report was a nice feature! Cons Its scheduling function works but can be very simple. When working on larger commercial projects it won’t allow for the complexity needed. Switched from [ConstructionOnline](https://www.capterra.com/p/160201/ConstructionOnline/) Looking for more value for our dollar spent Review Source MB Mark B. VP of Sales and Estimating Construction Used the software for: 6-12 months ### "A decent software" January 25, 2026 4.0 Pros Buildertrend effectively centralizes project management, scheduling, and communication. The tool helps me keep field teams, office staff, and clients aligned throughout the entire project. Cons At first, the range of features can feel overwhelming. Some functionalities overlap and require time to configure in order to fit internal processes. Review Source RT Rob T. Owner Construction Used the software for: 2+ years ### "Proceed with Caution" December 4, 2025 2.0 I’ve been a long-time Buildertrend user, and while the software itself is fine and generally works as advertised, I’ve run into a major issue that anyone considering this platform should be aware of: it’s extremely difficult to export your information if you ever decide to leave. I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time. I reached out to support, expecting a solution, and was told that there is no option for bulk downloading data — something I find very hard to believe for software at this scale. As a result, I’ve been forced to continue paying for a platform I’m no longer actively using simply because I need access to my historical project data. For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. Great software should empower users — not lock them in. Unfortunately, until Buildertrend addresses this major issue, I can’t recommend it without serious caution. Pros Fairly decent software and there are a lot of features, but takes a lot of time to learn how to use it Cons terrible customer service and technology advances are not top priority. They also make it incredibly difficult to retrieve your information and export it out if you cancel. Review Source SH Shauna H. Accounts Payable Construction Used the software for: Less than 6 months ### "Ok for small builders" November 5, 2025 2.0 it was ok, and would be great for a low volume company with cookie cutter house builds. This will not work for huge volumes and customizations Pros was excited to use a program that worked and made what we did easier to handle our big load of projects Cons Instead of ease of use and making the load lighter we struggled figuring out where everything was, having to rearrange and re enter what we had already put in. We were told it can be used for custom builds when actually it didnt work for that Review Source Ricardo D. CEO Construction Used the software for: Less than 6 months ### "Rigid Contracts and Zero Empathy: A Warning for New Contractors" May 1, 2026 1.0 Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis. I have paid thousands for a service I never used operationally, and their legal department’s only response was to enforce the remainder of the annual debt. They prioritize rigid payment installments over the actual success or survival of the companies they serve. Review Source BT Ben T. Renovation Project Manager Construction Used the software for: 2+ years ### "Buildertrend keeps our renovation projects on time." July 3, 2025 5.0 We had more control over timelines and budgets. Less miscommunication, less waiting on everyone else our team just gets more done with fewer of the headaches. Pros The scheduling and client communication tools are my go-to. I’m able to manage subs, monitor progress and update homeowners in real time with live changes to the schedule all from the same platform. Cons There were a few teething pains early on, particularly importing our old projects. Also, not all subcontractors were fast to transition to the app. Review Source SL Stephanie L. Office manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Awesome! Great Program" January 15, 2026 5.0 Buildertrend is easy to use. We can track our projects on there efficiently. The layout is organized. Review Source JB Janelle B. Customer Relations Manager Construction Used the software for: 2+ years ### "Buildertrend has all the features a construction business might need" December 14, 2023 5.0 Buildertrend has been a very helpful solution for our construction business. We use it to manage and monitor the activities of our field personnel, we use it for quoting, mobile app, work orders, and more. It works ver well and is priced relativel lower than some of the competitors. All in all, it's been a treat for our operations. Pros I think what separates is from other similar tools is that it's completely customized for construction. It has estimating and quoting, work orders, task management, field service monitoring, you name it. It saves you from having to buy and use a dozen different software for each thing. Cons It's kind of confusing an all over the place in the beginning, and there isn't a lot of support documentation online. Pretty easy to use once you get the hand of it though. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[Procore](https://www.capterra.com/p/56250/Procore/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/) Reason for choosing Buildertrend All the options in our shortlist were very similar, but Buildertrend had an edge in terms of price, and it looked like it had a few more features that we wanted, so we decided to choose it in the end. Review Source Response from Buildertrend January 9, 2024 Hi Janelle. We're glad to hear you are getting some great value out of Buildertrend. We understand implementation can be a challenge and appreciate your feedback! BD Bethany D. Office & Project Coordinator Construction Used the software for: 2+ years ### "Great Platform - Bit Pricey" October 30, 2023 5.0 Overall, we would still be using BuilderTrend if it was more affordable, and if the features that are not compatible with a Canadian company could be accommodated. It would also be helpful to have Canadian billing to keep the cost more affordable for small business. Pros The platform itself is very well set up. Once you complete the BuilderTrend role training it is very easy to navigate all aspects of the system from lead status to completion. Cons Compared to other platforms that are set up almost the same, we found BuilderTrend to be quite expensive. There are also features that are not compatible with a Candian company as they are American, which also added to the overall cost due to the exchange rate. Alternatives considered [Concord](https://www.capterra.com/p/144154/Concord/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Buildertrend The discount offered at first was OK, however over time the full cost became too much. Switched from [Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/) The cost of Houzz Pro was more affordable than BuilderTrend. They platforms are almost identical, and they offer marketing to local areas that are included in our monthly subscription. Review Source Response from Buildertrend November 6, 2023 Hi Bethany, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. JA Jesse A. Productions Manager Construction Used the software for: Less than 6 months ### "Now that our company has grown, this program meets our needs better" February 21, 2020 5.0 Last year when we first were shown the program we decided not to go forward. Now our that our company has grown, we see that BuilderTrend will be crucial for keeping ourselves and our crews organized. The rocky portions of the software do not outway the usefulness to our company. There is a learning curve and a lot of things to iron out as we implement it, but I can see it being a huge asset compared to other programs once we nail it down. On top of that, I know their team will keep improving the features and adding more features to a program that is already rich with features. Pros The best feature in this program is communication and scheduling. Also, where other programs have to borrow from many 3rd party programs to achieve their functions, this program is able to incorporate all in one. We are using it for every step of the construction process, from sales to estimates, to job management and scheduling and invoicing. Other neat features include requesting bids to subs and vendors within the program, financing for customers, interactive and customize-able selections for customers within the program. There are other features not mentioned in this review as well. The main point is that this program offers all management needs for builders and contractors, and the software team continues to update and add features according to the requests and needs of those who are using the program. Also, where competitors charge extra for each user, this company includes unlimited users in their package, as well as unlimited subs and vendors. Some of the functions you would have to pay extra for in other programs like scheduling for crew etc. are included in their main package. Therefore the price, and what you get for your money is way better. Cons This software is a little more difficult to learn than other competing programs, due to it's complexity and depth of features. At times it's a bit overwhelming, though that is to be expected with the level of depth. Also some other programs have a general appearance which makes the program more inviting and user friendly. That being said, we still moved forward with this program because of the need for more features without having to pay all the extra money. One feature they really need to improve is their proposal builder. They have good formatting options and cost codes/ item catalogs where you can build price lists within the system, but when you add items into the estimate or create a big template, when you want to go and edit info like quantities etc. you have to go through an ocean of items that are not clearly formatted (they have a worksheet tab for editing items, and a format tab for grouping and changing layout for final appearance, but the worksheet portion is unformatted, and in the format section you cannot delete items or change them at all. Therefore I found the proposal functions to be a bit rocky to deal with. However, buildertrend users can vote on improvements for the program and so there is at least light at the end of the tunnel. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Buildertrend BuilderTrend seemed to offer everything that Procore offered. There may have been slight differences between the two programs, but procore didn't offer anything revolutionary over buildertrend, and instead seemed to offer similar ways of reaching the same end results. In the end I think buildertrend offered more functions, and used less 3rd parties to do so. However, I have not extensively tested procore, and therefore I do not know all the depths of their software. We found buildertrend first and didn't see any obvious reason why we should switch, so we didn't. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Acculynx is more user friendly in general, but for all the features we need for our growing company we have to pay so much more. Every project manager we hire adds more and more to the cost of having the program, and payment is required for subs to join the program, as well as our crew. All the features we want will keep tacking up the price. If it weren't for this, we may have been able to find a way to keep using Acculynx. BuilderTrend has more to offer at a reasonable price that doesn't keep climbing. Review Source Response from Buildertrend February 24, 2020 Jesse, thank you so much for your honest review! We appreciate you taking the time to give us such detailed feedback and I will be sure to pass it on to our Product team. Thank you again! LT Leon T. Owner Construction Used the software for: Less than 6 months ### "CoConstruct makes it clean!" May 17, 2021 5.0 So amazing, so happy, honestly love working in this system and meeting with \[SENSITIVE CONTENT HIDDEN\] every couple of weeks! I will be telling everyone in the industry to use your software! Pros I spent a couple of months trying out a multitude of project management software, hoping to find the best for the cheapest. Of course that is never the case ;). CoConstruct was immediately the one that stood out. It had most of the features of the high end systems, and way more than the more 'tech industry' focused packages. In the end, even though it was a big step up in the price I was willing to pay, I am SO glad I chose CoConstruct! They are an amazing company with amazing support and have held my hand through the whole setup process (which takes time for sure, but worth every second as it makes everything SOOO much quicker and cleaner once you have it setup!). I use ClickUp for my personal management, and CoConstruct for my business management. If you are like me and about to embark on the days long search for a project management system, and have somewhat of a budget, stop right here, CoConstruct is it! Cons It feels a bit outdated. The UI is pretty damn clean which I like, but could use a facelift. I notice it seems to be all written in .asp? I heaven't seen that in over a decade, might be a lot of why it's running slower :/ Alternatives considered [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Buildertrend Tried them all out, no one understands construction like CoConstruct, period! Honestly, the others can give you some pretty great scheduling and note taking, but what about estimates, proposals, budget tracking, warranties, customer support? I know it's about $100-200 more per month, but honestly at $2400/year, that's nothing compared to the headache of book keeping you've got with 3-4 different packages all trying to manage these things with no connection together.. Or if so, another 3rd party integration software with added costs if you go over monthly limits.. As you can tell, I thought it all through, literally wrote out the prices of multiple other packages, and CoConstruct was the only one to use! Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) ClickUp is a great software with an awesome interface. But it doesn't understand construction, and has no where near the feature set that CoConstruct does when it comes to this industry! Review Source LC Luis C. Owner Construction Used the software for: 2+ years ### "One of the best construction softwares out there!" October 14, 2024 4.0 Overall I believe Coconstruct is a well rounded software that can be learned easier than many of the other construction software out there. One of my businesses still uses it to date. Pros I loved creating and sending estimates with coconstruct. Once you put in the work to create your templates with your cost items you pretty much have a full system in place where any salesperson can easily use. Cons For many years the coconstruct team would occasionally update the software and add features. Until they stopped doing it after they were bought out by Builder Trend. Not sure if that is still the case today. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Buildertrend Easier setup. More affordable. Great customer service. Review Source AB Aayah B. CEO Construction Used the software for: 2+ years ### "Terrible Construction Management System and Service" October 15, 2020 2.0 This service is no longer worth it. The app never works, it upsets alot of customers because they can't pay their invoice and have login problems. Technical support responds in a way that is similar to saying "oh well" or what would you like me to do about it" or "it is what it is". Those are highly unacceptable answers for 200.33 a month. Time to finally transition to ProCore and let Co-Construct keep their mess. I rather pay the higher fee for a service that won't drive away my customers. Pros Job costing Ability not communicate in one system Ability to share photos and documents Cons Excessive messaging even when it's turned off Constant issues with login on customer end Constant issues with the payment system Hates QuickBooks Problems with entering taxes Uses a text format rather than Word in Proposal/Estimate section No 24 hour customer support No solutions available to fix issues Cost more than it's worth when half of the system is having problems on a daily basis Price Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Buildertrend Price and services. Definitely not worth it now as this was 4 years ago and the service is now extremely terrible. It's like the Walmart of all the Construction Management systems. We will be switching to ProCore. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) I thought Co-construct was going to provide all of these great services that would be better. Co-Construct is just as bad as BuilderTrend with a heftier price tag. Review Source Response from Buildertrend October 24, 2020 Aayah -- This is Donny Wyatt, Founder and CEO at CoConstruct, and I want to apologize for what sounds like an unacceptably rough experience from your end. Our team will be reaching out, but what I can see from our records, your implementation coach has been trying to schedule times to work with your team. They've replied that they were busy, and that we should check back later. That's understandable, but it sounds like we didn't have a chance to get the feedback from your team so we could try and address it. Likewise, we haven't received any support tickets about most of what you mentioned. We'd love to have a shot at it, since many of the things you mentioned are areas that work well for thousands of our clients. I completely understand if you've just mentally moved on, and if you do just commercial projects, ProCore may be a better option for you, anyway. But, if you would like to give us a chance to make it right, please reply to your coach, and we will jump right on it. RS Rebecca S. Office admin Construction Used the software for: 1-2 years ### "Very useful tool but complicated" March 22, 2021 5.0 Overall I am happy with the software. It takes a long time to populate everything and it takes a lot of time to learn how to use all of the tools, and it is REALLY expensive, . . . but, it can be a very good tool that saves a lot of money through more efficient RFP process and scheduling. Pros I like that, once all of your templates, specs, and trade partners are populated, it is very easy build professional looking proposals, quickly send out and manage RFPs, easily track jobs, and sync with quickbooks. Cons I wish there was a better tool in the estimate section for showing Cost to Complete. In quickbooks, there is a report that can show you how you are tracking cost wise against your construction schedule. It would be great to have something like that in CoConstruct. I wish there was a way to check a box on uploaded documents so they could be viewed in multiple places. Example, if I upload a PDF in the bids section, I wish I could also attach it automatically to the applicable section of the selections. As it is now, I have to duplicate that work by uploading it in both places. If the bid request is linked to a spec, it should give the option to attach the bid in both locations. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Builder Trend was difficult to use and did not offer half of what CoConstruct does. It was not user friendly. We are EXTREMELY concerned about the merger of the two companies. If CoConstruct turns into Builder Trend, we will stop using it. We spend 5K plus annually on CoConstruct between monthly service and the per project cost of Active Projects. Review Source LM Laura M. Office Manager Construction Used the software for: 2+ years ### "Buildertrend is great! " March 13, 2025 5.0 Very positive. It works well for our company. Pros It keeps all our job info in one place. Very user friendly. They have an academy which is super helpful for training new staff. Cons They update the features a lot and the newer versions aren't always better. Review Source JD Jake D. Controller Construction Used the software for: 2+ years ### "Project Management Made Easier" March 11, 2025 5.0 We love Buildertrend because it helps us manage our business efficiently. Pros It provides simple scheduling that can be used repeatedly for similar projects. Cons It does not integrate with our accounting software (Sage Intacct Construction). Review Source NEA Nicole Elin A. Landscape design and sales Construction Used the software for: 2+ years ### "Buildertrend is amazing for landscape designers and contractors" February 4, 2025 5.0 I’ve been using Buildertrend for five years now and I love it. I can’t imagine working as a landscape, designer and contractor without it. Pros I love that you can customize the names of the clients and you can add as many photos as you want. The organization is really great and the payments when synced with QuickBooks is amazing. Cons The filters stay put and don’t reset so sometimes you’re stuck in one search Review Source JW Justin W. Owner Construction Used the software for: Less than 6 months ### "BuilderTrend" February 8, 2025 5.0 It takes a bit to get it going and to get acclimated. However, once you figure it all out, you can use it to do anything you need as far as a CRM app. Pros This app does it all! Point blank. Finances contracts, proposals. Cons The price was too high for me. Im a small town remodeler. Review Source AS Alyx S. Business Owner Construction Used the software for: Less than 6 months ### "Coco!! The best " February 8, 2025 5.0 Pros The customer support is fast, friendly. And they help a lot! They are the absolute best and I love the UI! Cons Nothing that I don’t like that significantly. Review Source CJ Cassidy J. Lead Designer Construction Used the software for: 2+ years ### "Served us well for many years!" November 7, 2024 5.0 We used this software thoroughly for many years and found it really easy for both team members and clients, and very effective for managing our work. We moved away from it once it was acquired in order to move forward with a program being developed and maintained. Pros Client facing portal, selections process, messaging and communication organization Cons Wanted more back end features on financials Review Source EJ Ethan J. Maintenance Manager Construction Used the software for: 6-12 months ### "Could Be a Great Solution for a General Contractor with Large Projects" July 17, 2018 3.0 Overall, BuilderTrend seems like it could be a good solution for companies that build homes or do other large projects like that with subcontractors. It definitely is not designed for companies that do small jobs or many jobs with one client. Be ready with questions when meeting with your BT rep during your 90 day trail time. Have them show you how things are done so you understand how it works 100%. There were a few features that were promised to us, but then when we asked more specific questions, it turned out that those things were not as promised. However, probably a great tool for a general contractor needing to stay organized and wanting to stay transparent to clients! Pros \- Time tracking with overtime automatically calculated. - Job costing with custom jobs/types. Can generate reports so you can see effectiveness of employees. - Different views for job schedule which can be nice - calendar, agenda, gantt. - Can store unlimited photos, videos, and documents. All are organized in folders and can be shared with the client easily. - Can assign multiple employees to jobs as well as subcontractors and their prices and information. - It will show your current costs, so you can see how much the job is costing the client in real time. - Most everything is customizable and template based. - You are assigned a specific rep from BT that will answer all questions and do live training with you - Very helpful. - There are a fair amount of videos available online from other users who are also using the software. - Effective for companies that deal with large jobs with many moving parts and subcontractors. - Client portal for each job that includes notes, pictures, videos, progress, invoices, etc. This all can be hidden from clients as well and customized to how much information you are wanting to share. Cons \- Calendar feature doesn't allow you to drag and drop jobs or scheduled items and also allow clients to view it. You can either drag and drop or have it be viewable to clients. This is fairly simple to switch back and forth, but it adds extra steps. - App is not user friendly for employees or technicians. There are too many buttons to press. - This software only works well for companies that handle large jobs that are long term with many elements. - To-do's are fairly simple and not well designed. Great that you can add photos, videos, docs to each checklist item. But there's only 1 checkbox per item, no title for the item, and no way to make the to-do list required for employees. - If you don't press "save" after uploading photos/videos or writing notes, they will disappear and you can easily erase notes. No window that reminds you to save work before moving on. - Extremely job-based. You must chose the job and then you can view schedule, clock in, add notes, complete checklist, etc. Not easy to view all jobs at same time. - No line items for invoices. - Client portal is set up to be job-based and not client-based. That means every job will have to have a different username for the client to log into. - Overtime that is automatically calculated doesn't automatically calculate a higher rate on the client's budget. - Learning curve is overall fairly steep. As a fast learner and pretty technically able, it took me a while to figure out how the software worked. Not super intuitive. - Not a very updated or attractive look. Review Source Response from Buildertrend July 20, 2018 Ethan, we very much appreciate your detailed feedback! We would love to have a member of our Product Team contact you to hear more of how we can make Buildertrend a fit for your industry. Thanks again! MM Mark M. President Construction Used the software for: 1-2 years ### "Builder Trend Review" June 13, 2019 4.0 Incredible team product. It takes a lot to learn and get everybody on-board but it ties all parts together in an organized system that can be shared by all on the team. The Daily reports and budget are the most important part to running the business. I know more of what is going on in each job now than when I would try to visit them daily. Great program I do not know how we managed without it Pros Daily Reports, Budgets, Owners Portal , Lead tracking and use. file management great. All information is in one place & organized. The To-do Ap is great and has a task check off sheet which is great except for one fatal flaw. Cons Messaging comes from Buildertrend and not from our own email or our name in front. Confusing clients, reducing branding opportunities for us, creating junk-mail issues with our clients. - We just do not use it. The Billing side is weird but improving. The payments to subcontractors has improved and can be done on a percentage basis but the billing to clients does not. We use an AIA billing form and use that with the Buildertrend system but the Change orders appear and add to the bill making it awkward and we have to tell clients not to ignore the amount owed on the bottom of the billing. The selections ap is a good idea and is believed in by some in our organization. It is awkward and confusing and I personally think it would work better if it was treated somewhat like a change order. I think if the change orders show up on Billing page so should selections. The To-do Ap is great except that it allows the task to be assigned to multiple people. In a way that is good but if more than one person is responsible than no one is. I think it should have a primary responsible person (this can bye done by assigning tasks but that is cumbersome and has other issues. -The To-do Ap is great and has a task check off sheet which is great except for one fatal flaw. The task check off sheet inside the to-do task is great except that the task can be marked complete by anyone though not all the sub tasks have been marked complete Review Source Response from Buildertrend July 2, 2019 Mark - thank you for your review and feedback! I've passed your suggestions on to our Product team to review. We appreciate you taking the time to do this! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.