---
title: "Buildertrend Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Buildertrend the right Project Management solution for you? Explore 2489 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/70092/Buildertrend/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Buildertrend

4.5 (2490)

[View alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of Buildertrend

Ease of use

4.4

Customer Service

4.7

## Pros and Cons in Reviews

Julieann L

Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations.“

January 28, 2026

Salina T

Operations CoordinatorConstruction, 11 - 50 employeesUsed the software for: 6-12 months.

“This was frustrating because we had unique use-cases and knew the adoption of the technology would be challenging for our labour force that was used to paper, so it was difficult to integrate the software into our team when our valid questions were unanswered and some labour felt unsupported.“

July 7, 2026

Jessica S

AdminAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“It streamlines scheduling, budgeting, and communication between teams and clients, which saves a lot of time.“

April 8, 2026

RT

Rob T

OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time.“

December 4, 2025

BN

Becca N

Office ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“The ability to track change orders was a huge improvement to our billing process, the scheduling is also very user friendly and easy to make small changes without having to redo a whole schedule.“

December 19, 2024

Ricardo D

CEOConstruction, 2 - 10 employeesUsed the software for: Less than 6 months.

“Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis.“

May 1, 2026

Julieann L

Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion.“

January 28, 2026

Sadaf Yusuf M

HODEducation Management, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“Subcontractor portal adoption can sometimes face initial resistance from field crews.“

September 5, 2026

## Showing most helpful reviews

Showing 1-25 of 2490 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bob F.  
CEO  
Used the software for: Less than 1 year

### "Powerful All-in-One Platform, but Priced Steeply with a Learning Curve"

October 12, 2026

4.0

The Balance: Overall, the platform excels at keeping complex projects organized by centralizing scheduling, document sharing, financial tracking, and client communication into a single system. Features like the client portal and robust Gantt-chart scheduling genuinely streamline daily operations for growing teams.

Pros

Centralized All-in-One Platform: Users appreciate having project management, budgeting, scheduling, document sharing, and client communication unified in a single system, eliminating the need to juggle multiple disparate tools or complex spreadsheets.

Cons

Steep Learning Curve & Clunky Interface: Navigating the platform can feel tedious and redundant, requiring multiple clicks and deep menus to complete basic tasks. Users also report occasional performance lag and a lack of modern quality-of-life features like reliable auto-save functionality.

Review Source

Amber A.  
Owner operator  
Used the software for: 3-5 years

### "Seek out other construction management platforms"

October 7, 2026

1.0

We used Buildertrend for years and were CoConstruct customers before that. The software has useful features, but my experience with the company changed after I signed an annual agreement. I felt pressured to sign because I was told our pricing was increasing and that signing would keep our current rate. I signed and regretted it almost immediately. When our needs changed, I asked Buildertrend to let us go back to month-to-month while we transitioned away. They refused and are requiring us to stay under contract through May 2027. I understand that I signed the agreement. What bothers me is the complete lack of flexibility after being a customer for so many years. I expected our history with the company to matter more than it apparently does. If you’re considering Buildertrend, take your time before signing a term agreement and read the cancellation provisions very carefully.

Pros

It has some good software support in terms of organizing the schedule and project management. I wish it had better AI integration.

Cons

I came over years ago from CoConstruct where I had a lot more flexibility and personal attention. Since going to Buildertrend, they treat there clients with a fairly low level of professional respect. They look out for their bottom dollar as opposed to the small businesses that pay their way. I was truly disappointed in their lack of empathy. Unfortunately, I would not recommend Buildertrend.

Switched from

[Coconut Software](https://www.capterra.com/p/140810/Coconut-Calendar/)

Buildertrend bought CoConstruct and I was grandfathered in.

Review Source

HOD  
Used the software for: Less than 1 year

### "Streamlined Residential Project Management"

September 7, 2026

5.0

It is an incredible builder asset. Buildertrend clears out administrative chaos and protects profit margins, making it a stellar investment for expanding residential contractors.

Pros

Excellent client portal builds instant trust via photo sharing and progress updates. All-in-one platform effortlessly unifies scheduling, selections, and change orders.

Cons

Pricing shifts frequently and can be steep for tiny, low-volume contractors. Subcontractor portal adoption can sometimes face initial resistance from field crews.

Review Source

Salina T.  
Operations Coordinator  
Used the software for: Less than 1 year

### "Fairly Robust Software - Mixed Opinions on Customer Support"

July 8, 2026

4.0

Pros

Before registering with Buildertrend, my entire team was operating solely on paper and Excel, which caused huge bottlenecks in our project coordination, scheduling and communication. By introducing Buildertrend, our labour force was able to enter all of their daily logs, expenses, and project updates all from their phone, which resulted in fewer lost documents, more daily awareness from all teams, and more than 30 hours saved in manual data entry and filing time for the administrative team. I liked that our clients were able to view their own profiles and see the progress of their projects. It was convenient for the client, operations, project managers and labourers to see the schedule updates in real-time on their respective access. The customer support was also quiet engaged with our onboarding which made it less daunting for the large system change.

Cons

This is quiet an expensive software for a small company to manage, and I found their sales team to be a bit pushy regarding add-ons even though we frequently reminded them that the add-ons were not applicable to our business, either due to structure or size, and out of price range. There was also a huge learning curve for all teams, but they prioritized the operations team and barely spent time answering questions we had for the labourer's view. This was frustrating because we had unique use-cases and knew the adoption of the technology would be challenging for our labour force that was used to paper, so it was difficult to integrate the software into our team when our valid questions were unanswered and some labour felt unsupported.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

This was a data entry intensive option and we found this was a very time consuming way to manage our bidding, project management, and accounting processes, so we switched to Buildertrend after reviewing alternatives,

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reasons for choosing Buildertrend

At the time, Buildertrend offered better features and resources for our labourers than Jobber, which was our top priority as a general contractor with a labour force. Also, Jobber was more focused on sub-trades than general labourers so we didn't fit into all of their form templates.

Review Source

PERMIT TECHNICIAN  
Used the software for: 3-5 years

### "All-in-One Construction Project Management Platform"

May 7, 2026

5.0

My overall experience with Buildertrend has been positive. It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented.

Pros

What I liked most about Buildertrend is how it centralizes project management. It makes scheduling, communication, budgeting, and document sharing easy in one platform, helping construction projects stay organized and on track.

Cons

One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. It can also be costly for smaller teams, especially when adding advanced features.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reasons for choosing Buildertrend

We chose Buildertrend because it was more user-friendly, more affordable, and better suited for residential projects. Compared to Procore, CoConstruct, and JobTread, it offered easier adoption, strong all-in-one tools, and better day-to-day workflow for our team.

Review Source

CEO  
Used the software for: Less than 1 year

### "Rigid Contracts and Zero Empathy: A Warning for New Contractors"

May 5, 2026

1.0

Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis. I have paid thousands for a service I never used operationally, and their legal department’s only response was to enforce the remainder of the annual debt. They prioritize rigid payment installments over the actual success or survival of the companies they serve.

Review Source

Admin  
Used the software for: Less than 1 year

### "Comprehensive and Efficient Construction Management"

April 10, 2026

5.0

Overall, my experience with Buildertrend has been very positive. It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility. For anyone managing construction projects, it’s a powerful and reliable tool.

Pros

What I like most about Buildertrend is how all-in-one the platform is for construction project management. It streamlines scheduling, budgeting, and communication between teams and clients, which saves a lot of time. I also appreciate the mobile app—it makes it easy to update projects, track progress, and share documents on the go. Overall, it keeps everything organized and accessible in one place.

Cons

The main drawback of Buildertrend is that it can be overwhelming at first due to the sheer number of features and options.

Review Source

Project Manager  
Used the software for: Less than 1 year

### "Buildertrend for the win! "

April 10, 2026

5.0

Our company used us for several months and got great feedback from most of our clients about its reporting features and it made us more organized in how we managed projects.

Pros

I liked the customer view of the daily report being a single page report about their project. It was very clean and the automatic emails sending out the report was a nice feature!

Cons

Its scheduling function works but can be very simple. When working on larger commercial projects it won’t allow for the complexity needed.

Switched from

[ConstructionOnline](https://www.capterra.com/p/160201/ConstructionOnline/)

Looking for more value for our dollar spent

Review Source

Michael D.  
Chief Operating Officer  
Used the software for: 3-5 years

### "Would be so much better if it could integrate"

March 9, 2026

3.0

Overall does what we need for it, but lack of integrations means we are constantly open to opportunities to consolidate tech stack

Pros

Communication with subcontractors and field installation crews. Also time keeping on multiple job sites

Cons

Lack of integrations with other tools. It is very powerful however not being able to link a job page to an ERP or other CRM is a huge opportunity lost

Review Source

Project manager  
Used the software for: 3-5 years

### "Good Tool for project management"

February 12, 2026

4.0

Its a very streamlined, easy to use management software. The daily logs, purchase orders / change orders and client portal are all very useful.

Pros

BuilderTrend is continually updating and improving. The changes are easily understood the formatting is very clear.

Cons

As with everything these days, the costs do increase from time to time. I also wish the scheduling was improved slightly.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reasons for choosing Buildertrend

It was a a user friendly, and cost effective management tool.

Review Source

Director

Used the software for: 1-3 years

November 7, 2026

AI summary based on a full review

The reviewer expressed disappointment with Buildertrend due to an unexpected renewal charge and the refusal to refund it. They emphasized the need for potential users to understand the contract terms and automatic renewal conditions before signing up.

Log in to unlock the full review, detailed ratings, and pros & cons

Solar Consultant  
Used the software for: Less than 1 year

### "Revolutionized my sales follow up"

June 17, 2019

5.0

I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales.

Pros

Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.

Cons

The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

I was not in charge of the switch, but we switched because BuilderTrend was a better value product and was better for us for integrating our sales CRM into our project management CRM. I've heard BuilderTrend costs less per month than SalesForce.

Review Source

Response from Buildertrend

July 2, 2019

Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company.

VP of Sales and Estimating  
Used the software for: Less than 1 year

### "A decent software"

January 30, 2026

4.0

Pros

Buildertrend effectively centralizes project management, scheduling, and communication. The tool helps me keep field teams, office staff, and clients aligned throughout the entire project.

Cons

At first, the range of features can feel overwhelming. Some functionalities overlap and require time to configure in order to fit internal processes.

Review Source

Owner  
Used the software for: 3-5 years

### "Proceed with Caution"

December 10, 2025

2.0

I’ve been a long-time Buildertrend user, and while the software itself is fine and generally works as advertised, I’ve run into a major issue that anyone considering this platform should be aware of: it’s extremely difficult to export your information if you ever decide to leave. I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time. I reached out to support, expecting a solution, and was told that there is no option for bulk downloading data — something I find very hard to believe for software at this scale. As a result, I’ve been forced to continue paying for a platform I’m no longer actively using simply because I need access to my historical project data. For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. Great software should empower users — not lock them in. Unfortunately, until Buildertrend addresses this major issue, I can’t recommend it without serious caution.

Pros

Fairly decent software and there are a lot of features, but takes a lot of time to learn how to use it

Cons

terrible customer service and technology advances are not top priority. They also make it incredibly difficult to retrieve your information and export it out if you cancel.

Review Source

Accounts Payable  
Used the software for: Less than 1 year

### "Ok for small builders"

November 6, 2025

2.0

it was ok, and would be great for a low volume company with cookie cutter house builds. This will not work for huge volumes and customizations

Pros

was excited to use a program that worked and made what we did easier to handle our big load of projects

Cons

Instead of ease of use and making the load lighter we struggled figuring out where everything was, having to rearrange and re enter what we had already put in. We were told it can be used for custom builds when actually it didnt work for that

Review Source

Renovation Project Manager  
Used the software for: 3-5 years

### "Buildertrend keeps our renovation projects on time."

July 4, 2025

5.0

We had more control over timelines and budgets. Less miscommunication, less waiting on everyone else our team just gets more done with fewer of the headaches.

Pros

The scheduling and client communication tools are my go-to. I’m able to manage subs, monitor progress and update homeowners in real time with live changes to the schedule all from the same platform.

Cons

There were a few teething pains early on, particularly importing our old projects. Also, not all subcontractors were fast to transition to the app.

Review Source

Office manager  
Used the software for: 1-3 years

### "Awesome! Great Program"

January 16, 2026

5.0

Buildertrend is easy to use. We can track our projects on there efficiently. The layout is organized.

Review Source

Customer Relations Manager  
Used the software for: 3-5 years

### "Buildertrend has all the features a construction business might need"

December 15, 2023

5.0

Buildertrend has been a very helpful solution for our construction business. We use it to manage and monitor the activities of our field personnel, we use it for quoting, mobile app, work orders, and more. It works ver well and is priced relativel lower than some of the competitors. All in all, it's been a treat for our operations.

Pros

I think what separates is from other similar tools is that it's completely customized for construction. It has estimating and quoting, work orders, task management, field service monitoring, you name it. It saves you from having to buy and use a dozen different software for each thing.

Cons

It's kind of confusing an all over the place in the beginning, and there isn't a lot of support documentation online. Pretty easy to use once you get the hand of it though.

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[Procore](https://www.capterra.com/p/56250/Procore/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Reasons for choosing Buildertrend

All the options in our shortlist were very similar, but Buildertrend had an edge in terms of price, and it looked like it had a few more features that we wanted, so we decided to choose it in the end.

Review Source

Response from Buildertrend

January 9, 2024

Hi Janelle. We're glad to hear you are getting some great value out of Buildertrend. We understand implementation can be a challenge and appreciate your feedback!

Office & Project Coordinator  
Used the software for: 3-5 years

### "Great Platform - Bit Pricey"

November 6, 2023

5.0

Overall, we would still be using BuilderTrend if it was more affordable, and if the features that are not compatible with a Canadian company could be accommodated. It would also be helpful to have Canadian billing to keep the cost more affordable for small business.

Pros

The platform itself is very well set up. Once you complete the BuilderTrend role training it is very easy to navigate all aspects of the system from lead status to completion.

Cons

Compared to other platforms that are set up almost the same, we found BuilderTrend to be quite expensive. There are also features that are not compatible with a Candian company as they are American, which also added to the overall cost due to the exchange rate.

Switched from

[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

The cost of Houzz Pro was more affordable than BuilderTrend. They platforms are almost identical, and they offer marketing to local areas that are included in our monthly subscription.

Alternatives considered

[Concord](https://www.capterra.com/p/144154/Concord/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Buildertrend

The discount offered at first was OK, however over time the full cost became too much.

Review Source

Response from Buildertrend

November 6, 2023

Hi Bethany, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Productions Manager  
Used the software for: Less than 1 year

### "Now that our company has grown, this program meets our needs better"

February 24, 2020

5.0

Last year when we first were shown the program we decided not to go forward. Now our that our company has grown, we see that BuilderTrend will be crucial for keeping ourselves and our crews organized. The rocky portions of the software do not outway the usefulness to our company. There is a learning curve and a lot of things to iron out as we implement it, but I can see it being a huge asset compared to other programs once we nail it down. On top of that, I know their team will keep improving the features and adding more features to a program that is already rich with features.

Pros

The best feature in this program is communication and scheduling. Also, where other programs have to borrow from many 3rd party programs to achieve their functions, this program is able to incorporate all in one. We are using it for every step of the construction process, from sales to estimates, to job management and scheduling and invoicing. Other neat features include requesting bids to subs and vendors within the program, financing for customers, interactive and customize-able selections for customers within the program. There are other features not mentioned in this review as well. The main point is that this program offers all management needs for builders and contractors, and the software team continues to update and add features according to the requests and needs of those who are using the program. Also, where competitors charge extra for each user, this company includes unlimited users in their package, as well as unlimited subs and vendors. Some of the functions you would have to pay extra for in other programs like scheduling for crew etc. are included in their main package. Therefore the price, and what you get for your money is way better.

Cons

This software is a little more difficult to learn than other competing programs, due to it's complexity and depth of features. At times it's a bit overwhelming, though that is to be expected with the level of depth. Also some other programs have a general appearance which makes the program more inviting and user friendly. That being said, we still moved forward with this program because of the need for more features without having to pay all the extra money. One feature they really need to improve is their proposal builder. They have good formatting options and cost codes/ item catalogs where you can build price lists within the system, but when you add items into the estimate or create a big template, when you want to go and edit info like quantities etc. you have to go through an ocean of items that are not clearly formatted (they have a worksheet tab for editing items, and a format tab for grouping and changing layout for final appearance, but the worksheet portion is unformatted, and in the format section you cannot delete items or change them at all. Therefore I found the proposal functions to be a bit rocky to deal with. However, buildertrend users can vote on improvements for the program and so there is at least light at the end of the tunnel.

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Acculynx is more user friendly in general, but for all the features we need for our growing company we have to pay so much more. Every project manager we hire adds more and more to the cost of having the program, and payment is required for subs to join the program, as well as our crew. All the features we want will keep tacking up the price. If it weren't for this, we may have been able to find a way to keep using Acculynx. BuilderTrend has more to offer at a reasonable price that doesn't keep climbing.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reasons for choosing Buildertrend

BuilderTrend seemed to offer everything that Procore offered. There may have been slight differences between the two programs, but procore didn't offer anything revolutionary over buildertrend, and instead seemed to offer similar ways of reaching the same end results. In the end I think buildertrend offered more functions, and used less 3rd parties to do so. However, I have not extensively tested procore, and therefore I do not know all the depths of their software. We found buildertrend first and didn't see any obvious reason why we should switch, so we didn't.

Review Source

Response from Buildertrend

February 24, 2020

Jesse, thank you so much for your honest review! We appreciate you taking the time to give us such detailed feedback and I will be sure to pass it on to our Product team. Thank you again!

Owner  
Used the software for: Less than 1 year

### "CoConstruct makes it clean!"

May 18, 2021

5.0

So amazing, so happy, honestly love working in this system and meeting with \[SENSITIVE CONTENT HIDDEN\] every couple of weeks! I will be telling everyone in the industry to use your software!

Pros

I spent a couple of months trying out a multitude of project management software, hoping to find the best for the cheapest. Of course that is never the case ;). CoConstruct was immediately the one that stood out. It had most of the features of the high end systems, and way more than the more 'tech industry' focused packages. In the end, even though it was a big step up in the price I was willing to pay, I am SO glad I chose CoConstruct! They are an amazing company with amazing support and have held my hand through the whole setup process (which takes time for sure, but worth every second as it makes everything SOOO much quicker and cleaner once you have it setup!). I use ClickUp for my personal management, and CoConstruct for my business management. If you are like me and about to embark on the days long search for a project management system, and have somewhat of a budget, stop right here, CoConstruct is it!

Cons

It feels a bit outdated. The UI is pretty damn clean which I like, but could use a facelift. I notice it seems to be all written in .asp? I heaven't seen that in over a decade, might be a lot of why it's running slower :/

Switched from

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

ClickUp is a great software with an awesome interface. But it doesn't understand construction, and has no where near the feature set that CoConstruct does when it comes to this industry!

Alternatives considered

[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reasons for choosing Buildertrend

Tried them all out, no one understands construction like CoConstruct, period! Honestly, the others can give you some pretty great scheduling and note taking, but what about estimates, proposals, budget tracking, warranties, customer support? I know it's about $100-200 more per month, but honestly at $2400/year, that's nothing compared to the headache of book keeping you've got with 3-4 different packages all trying to manage these things with no connection together.. Or if so, another 3rd party integration software with added costs if you go over monthly limits.. As you can tell, I thought it all through, literally wrote out the prices of multiple other packages, and CoConstruct was the only one to use!

Review Source

Owner  
Used the software for: 3-5 years

### "One of the best construction softwares out there!"

October 16, 2024

4.0

Overall I believe Coconstruct is a well rounded software that can be learned easier than many of the other construction software out there. One of my businesses still uses it to date.

Pros

I loved creating and sending estimates with coconstruct. Once you put in the work to create your templates with your cost items you pretty much have a full system in place where any salesperson can easily use.

Cons

For many years the coconstruct team would occasionally update the software and add features. Until they stopped doing it after they were bought out by Builder Trend. Not sure if that is still the case today.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reasons for choosing Buildertrend

Easier setup. More affordable. Great customer service.

Review Source

CEO  
Used the software for: 3-5 years

### "Terrible Construction Management System and Service"

October 16, 2020

2.0

This service is no longer worth it. The app never works, it upsets alot of customers because they can't pay their invoice and have login problems. Technical support responds in a way that is similar to saying "oh well" or what would you like me to do about it" or "it is what it is". Those are highly unacceptable answers for 200.33 a month. Time to finally transition to ProCore and let Co-Construct keep their mess. I rather pay the higher fee for a service that won't drive away my customers.

Pros

Job costing Ability not communicate in one system Ability to share photos and documents

Cons

Excessive messaging even when it's turned off Constant issues with login on customer end Constant issues with the payment system Hates QuickBooks Problems with entering taxes Uses a text format rather than Word in Proposal/Estimate section No 24 hour customer support No solutions available to fix issues Cost more than it's worth when half of the system is having problems on a daily basis Price

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

I thought Co-construct was going to provide all of these great services that would be better. Co-Construct is just as bad as BuilderTrend with a heftier price tag.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reasons for choosing Buildertrend

Price and services. Definitely not worth it now as this was 4 years ago and the service is now extremely terrible. It's like the Walmart of all the Construction Management systems. We will be switching to ProCore.

Review Source

Response from Buildertrend

October 24, 2020

Aayah -- This is Donny Wyatt, Founder and CEO at CoConstruct, and I want to apologize for what sounds like an unacceptably rough experience from your end. Our team will be reaching out, but what I can see from our records, your implementation coach has been trying to schedule times to work with your team. They've replied that they were busy, and that we should check back later. That's understandable, but it sounds like we didn't have a chance to get the feedback from your team so we could try and address it. Likewise, we haven't received any support tickets about most of what you mentioned. We'd love to have a shot at it, since many of the things you mentioned are areas that work well for thousands of our clients. I completely understand if you've just mentally moved on, and if you do just commercial projects, ProCore may be a better option for you, anyway. But, if you would like to give us a chance to make it right, please reply to your coach, and we will jump right on it.

Becky J.  
Office admin  
Used the software for: 1-3 years

### "Very useful tool but complicated"

March 23, 2021

5.0

Overall I am happy with the software. It takes a long time to populate everything and it takes a lot of time to learn how to use all of the tools, and it is REALLY expensive, . . . but, it can be a very good tool that saves a lot of money through more efficient RFP process and scheduling.

Pros

I like that, once all of your templates, specs, and trade partners are populated, it is very easy build professional looking proposals, quickly send out and manage RFPs, easily track jobs, and sync with quickbooks.

Cons

I wish there was a better tool in the estimate section for showing Cost to Complete. In quickbooks, there is a report that can show you how you are tracking cost wise against your construction schedule. It would be great to have something like that in CoConstruct. I wish there was a way to check a box on uploaded documents so they could be viewed in multiple places. Example, if I upload a PDF in the bids section, I wish I could also attach it automatically to the applicable section of the selections. As it is now, I have to duplicate that work by uploading it in both places. If the bid request is linked to a spec, it should give the option to attach the bid in both locations.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Builder Trend was difficult to use and did not offer half of what CoConstruct does. It was not user friendly. We are EXTREMELY concerned about the merger of the two companies. If CoConstruct turns into Builder Trend, we will stop using it. We spend 5K plus annually on CoConstruct between monthly service and the per project cost of Active Projects.

Review Source

Office Manager  
Used the software for: 3-5 years

### "Buildertrend is great! "

March 17, 2025

5.0

Very positive. It works well for our company.

Pros

It keeps all our job info in one place. Very user friendly. They have an academy which is super helpful for training new staff.

Cons

They update the features a lot and the newer versions aren't always better.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.