# Alora Home Health Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Alora Home Health Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/69030/Alora-Homecare-Software --- # Alora Home Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alora Home Health ## What is Alora Home Health? Alora Home Health Software simplifies how you deliver and manage home health care. As a complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines; Processes all payers, including Medicare and Medicaid; Ideal for skilled & non-skilled home care. Alora's paperless workflow, with built-in electronic faxing, lets you manage from anywhere, anytime. ## What is Alora Home Health used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)[Hospice](https://www.capterra.com/hospice-software/) Overall rating Based on 151 user reviews Reviews sentiment Positive 90% Neutral 4% Negative 6% Starting price $295 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Alora Home Health alternatives Highest Rated [4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month [4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month [4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month [4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/69030/Alora-Homecare-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.6 (45) 73.33% of 45 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources HIPAA Compliant 4.4 (40) 72.50% of 40 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Billing & Invoicing 4.3 (38) 71.05% of 38 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Care Plan Management 4.5 (35) 71.43% of 35 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Compliance Management 4.5 (31) 58.06% of 31 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Mobile Access 4.4 (26) 65.38% of 26 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Alora Home Health 64 features Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and monitor bereavement care plans. Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage caregiver's training, scheduling, supervision, performance evaluation, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Create and securely store digital patient records Generate reports to assess the financial performance of an organization Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations A repository of patient data, including their past and current health issues, treatment history, and more Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently Online portal that allows physicians to refer patients, order exams, and/or view patient records & images System of devices or tools that help perform, test and capture patients' diagnostics in real-time Systematic evaluation of various aspects of a project or service to prevent defects or issues Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track time worked per client Process that confirms a caregiver's visit and services provided Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (151) 4.3 Based on 151 reviews ## Pricing Value for money 4.4 (93) [View pricing plan details](https://www.capterra.com/p/69030/Alora-Homecare-Software/pricing/) Alora Home Health $295.00 Flat Rate,Per Month It includes: - Custom Document Creation - Dashboard Overview - Electronic Data Entry - Electronic Document Management - Health Care Management - Payment Processing Value for money 4.4 (93) 4.4 Based on 93 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (144) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (144) 4.6 Based on 144 reviews ## User reviews Overall rating 4.5 Based on 151 reviews Filter by rating 5(104) 4(32) 3(6) 2(2) 1(7) Mentioned topic Sorted by most recent KF Kait-lynn F. Alternate Administrator Hospital & Health Care ### "Alora Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2026 As an Alternate Administrator, my overall experience with Alora has been strong. The platform gives our leadership team better visibility into workflows, documentation, and compliance, which has improved accountability and oversight. It has helped bring structure to our operations and made managing our agency more manageable and consistent. Pros What I like most about Alora Home Health is that it provides a centralized system for scheduling, clinical documentation, and compliance. Everything lives in one place, which makes coordination between field staff and office staff much smoother and reduces confusion and duplicate work. Cons At this stage, we are still in the early phases of learning and implementing Alora, so we have not yet identified any significant drawbacks. As we use the system more over time, we may better understand areas for improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Ade O. Manager Hospital & Health Care ### "Beware of Alora predatory practices" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 19, 2026 We were new in the Home Health space and was hounded by Alora marketing rep to sign up even before we received our license. Not even weeks after signing up. we realized Alora will not be a good fit afterall, but Alora refused to refund the $1,700 setup fee. Pros We did not get to use the software for real patients. We were still training. I would not do any business with them. Cons Their predatory practices. Customer service after you sign up. They refused to refund set-up fee even after one of their manager agreed they will refund. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GN GERTRUDE N. Admin Hospital & Health Care ### "Will not recommend Aloraplus software for Home Health" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 6, 2026 Terrible. Overall, not a great experience. Complex system. failed promotions, billing fraud with inaccurate census representation. Pros You can adjust paperwork and time easily. They are available easily during initial sign-up and training, but difficult to catch when you really need them. Cons Billing department experience is horrible. They see a diiference census from what you actually have and charge you higher than they are supposed to. Customer service will say someone will call you, but you'll hardly get a call back. The customer is never right from their perspective, rather their metric is. Your patient data automatically disappears/ inactivate in their software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Emmanuel A. Office Administrator and EMR Support Hospital & Health Care ### "Alora Home Health Software is worth the price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 Using Alora Home Health has really transformed how our agency runs. It’s not just software, it’s become the backbone of our daily operations. Tasks that used to take hours, like reconciling visits and managing documentation, are now much faster and more accurate. The visibility it gives into staff productivity and patient care has made decision-making easier and more strategic. Overall, it’s helped us run a smoother, more efficient agency while keeping both our team and our patients happier. Pros What I like most about Alora Home Health is that it keeps everything in one place. Scheduling, clinical documentation, and billing all work together seamlessly, which makes managing our agency much easier. It’s intuitive to use, reduces paperwork, helps ensure compliance, and the support team is responsive whenever we need help. Overall, it really streamlines daily operations and saves time. Cons What I like least about Alora Home Health is that some tasks take extra clicks, and certain reports or customizations are a bit limited. The interface can feel a little dated. These are minor issues, but improving them would make the overall experience even smoother. Switched from [Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/) Not getting value for money, especially with EVV. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Emily P. Billing Specialist Hospital & Health Care ### "Why alora?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 My overall experience with Alora Home Health has been positive. The system effectively streamlines both clinical and administrative workflows, making it easier to manage patient care, documentation, scheduling, and billing all in one platform. I particularly appreciate the mobile and offline charting capabilities for field clinicians and the quality assurance tools that help maintain compliance and accurate documentation. While there is a learning curve and some areas—like reporting, form customization, and certain billing workflows—could be more intuitive, the benefits in efficiency, integration, and oversight outweigh the challenges. Overall, Alora has been a reliable and valuable tool for supporting our home health operations. Pros What I liked most about Alora Home Health is its all-in-one platform that streamlines both clinical and administrative workflows. The integration of OASIS assessments, visit documentation, EVV, scheduling, and billing in a single system significantly reduces the need for multiple tools and improves efficiency. I also appreciate the mobile and offline charting capabilities, which make it easier for clinicians in the field to document accurately and in real time. Additionally, the quality assurance and compliance features, such as the OASIS analyzer and pre-billing QA checks, help ensure accurate documentation and reduce errors before they impact reimbursement. Overall, the system makes managing home health operations more organized, compliant, and user-friendly. Cons What I liked least about Alora Home Health is that some areas of the system can feel clunky or unintuitive, particularly when navigating between multiple tabs or modules. The learning curve for new users can be steep, especially for clinicians who are primarily focused on patient care. Additionally, while the system offers robust functionality, certain features—like form customization, alerts, and advanced reporting—could be more flexible or easier to configure. Finally, the billing and A/R workflows can be somewhat complex, requiring extra attention to ensure accuracy and efficiency. Switched from [Waystar](https://www.capterra.com/p/45512/ZirMed/) Since we previously used Waystar and then transitioned to Alora, it’s clear that our agency values integration and simplicity across both clinical and administrative operations. At this point, unless we see a significant increase in denial rates or inefficiencies in revenue cycle management, continuing with Alora remains the most practical approach. That said, if financial performance—such as denials or payer complexity—becomes a greater strategic concern, it may be worth exploring a hybrid solution or considering a transition to a more advanced EHR like MatrixCare, provided the ROI justifies the change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sara M. Business Office Manager Hospital & Health Care ### "New to Alora Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 27, 2025 The program is user-friendly and is easy to use, if you don't overthink it. There are a lot of good features and has the potential to be a great, competitive software, if the company is willing to change/add more features to enhance what the program already has and does on both the clinical and billing spectrums. Pros The program is easy to use and comprehend. Our company had no training with the implementation of the software, but we have been able to navigate most of it on our own and assist our staff with being proficient as well. Cons There are several areas that are a hard stop unless certain information has been entered and will potentially need to be changed later, which causes extra steps for the clinician, as well as anyone auditing the charts. Switched from [MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/) Our owner felt this was a better fit for our company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Samantha L. Director of Nursing, RN Hospital & Health Care ### "Alora review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 Positive, there are a few items that could be improved upon but for the most part it has been a positive experience. Pros The ease of use, the software is pretty easy to navigate around. You can pretty much figure it out without extensive training. Cons Lack of communication within software. If you change a primary diagnosis on the oasis and forget to update it on the admission screen it will stop you from sending NOA's out. This information should auto populate and communicate together. Switched from [MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/) Company decision based on price of product and use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mary G. rn Hospital & Health Care ### "alora is simple" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 October 27, 2025 Pros simplicity of its makes charting much easier and nothing super crazy to handle. The staff love that. Cons too simple. not enough detail work for my liking. we need more things to ensure auditing and compliance Switched from [MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/) price was the biggest switch determining factor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM CAPRI M. Director of Nursing Hospital & Health Care ### "Seamless Switch to Excellence: Alora Delivers on Every Promise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 17, 2025 Everything Alora promised about migrating to their platform has proven 100% accurate—no hype, just results. Their team has been phenomenal throughout the transition, exceeding expectations at every turn and providing hands-on support that made the process seamless. We're blown away by their unparalleled customer service and couldn't be happier with our decision to switch. Alora isn't just a software provider; they're a genuine partner in success! Pros Our previous software, Cashe, stopped providing updates, prompting us to transition our clients to Alora. While we've encountered a few minor issues—mostly user errors—Alora's support has been exceptional. Their direct line connects immediately, with no hold times or voicemails, which was a refreshing change from the poor service we experienced with our old provider. \[sensitive content hidden\] stands out for her extraordinary knowledge of the Alora Home Health platform. When I called seeking help with OASIS submissions to the iQIES system, she addressed it immediately that same day—no "we can set up a time later" delays. She pinpointed exactly what needed to be fixed and resolved the issues in real time. Using screen sharing during an in-person session, she walked us through each step with remarkable patience, going above and beyond to ensure everything was handled correctly. We're ecstatic to have found a true partner in Alora, one that supports fast, accurate accounting and truly cares about helping us serve our clients. Highly recommended! Cons None whatsoever! We've had zero issues—Alora has exceeded expectations in every way. They have exceeded our expectations in every aspect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Laura K. Reimbursement Recovery and Compliance Director Medical Practice ### "Alora Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 14, 2025 I have had a very positive experience using Alora. I appreciate that we can always get help by a live CSR, and we are never required to start a ticket and wait for assistance. Pros Alora Home Health is extremely user friendly. In this industry every moving part may need to be done in multiple ways. Alora does a wonderful job at coming up with solutions to these challenges. Cons While posting remittances we are unable to apply the payments to individual line items (dates of service). You can only post to the general invoice/claim. There is a comment line, but it does not allow enough space to give needed detail. This makes it harder to complete claim follow up. Switched from [Careficient](https://www.capterra.com/p/165999/Careficient-AMS/) Our agency was loosing too much money. Careficient could never get us running smoothly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Popular comparisons [InMyTeam vs Alora Home Health](https://www.capterra.com/compare/69030-215860/Alora-Homecare-Software-vs-InMyTeam)[AlayaCare vs Alora Home Health](https://www.capterra.com/compare/69030-147424/Alora-Homecare-Software-vs-AlayaCare)[CareSmartz360 vs Alora Home Health](https://www.capterra.com/compare/69030-233554/Alora-Homecare-Software-vs-CareSmartz360)[GEOH vs Alora Home Health](https://www.capterra.com/compare/69030-207985/Alora-Homecare-Software-vs-GeoH)[AxisCare vs Alora Home Health](https://www.capterra.com/compare/69030-135068/Alora-Homecare-Software-vs-Non-Medical-Homecare-Scheduling)[Carecenta vs Alora Home Health](https://www.capterra.com/compare/69030-140368/Alora-Homecare-Software-vs-Carecenta) [ShiftCare vs Alora Home Health](https://www.capterra.com/compare/69030-233684/Alora-Homecare-Software-vs-ShiftCare)[Trella Health Marketscape vs Alora Home Health](https://www.capterra.com/compare/69030-229077/Alora-Homecare-Software-vs-Trella-Health)[WellSky Personal Care vs Alora Home Health](https://www.capterra.com/compare/69030-126968/Alora-Homecare-Software-vs-Non-Medical-Private-Pay-System)[WellSky Home Health vs Alora Home Health](https://www.capterra.com/compare/69030-97558/Alora-Homecare-Software-vs-WellSky-Home-Health)[Connecteam vs Alora Home Health](https://www.capterra.com/compare/69030-153140/Alora-Homecare-Software-vs-Connecteam)[HHAeXchange vs Alora Home Health](https://www.capterra.com/compare/69030-140366/Alora-Homecare-Software-vs-eXchange-Suite)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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