# Workday HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Workday HCM the right Time Tracking solution for you? Explore 1752 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/66908/Workday-HCM/reviews --- Workday HCM 4.5 (1752) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Reviews of Workday HCM Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Integrated payroll management tools 95% positive reviews out of 162 Most reviewers indicate payroll features are intuitive, centralizing pay, tax, and benefits management for streamlined processes. Rachelle D Sr Director of Payroll, 1,001 - 5,000 employees. "Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity." Cumbersome authentication and access 62% negative reviews out of 78 Some users say login and password processes are inconvenient, with frequent resets, multi-step verification, and session timeouts. Unified HR process automation 95% positive reviews out of 130 Most reviewers find HR management consolidates recruitment, onboarding, and workforce data, reducing manual tasks and boosting efficiency. Waghlis T Software Dev Manager, 5,001 - 10,000 employees. "I appreciate how Workday HCM integrates multiple HR functions into one platform." Frequent slowdowns and lag 83% negative reviews out of 76 Most reviewers report performance and speed issues, including slow loading, laggy navigation, and delays during busy periods. Asnath G Assistant Projects Manager, 201 - 500 employees. "Workday HCM tends to be slow when running multiple human resources activities at the same time." Comprehensive employee time tracking 95% positive reviews out of 104 Most reviewers describe time and attendance tracking as thorough, enabling easy monitoring of hours, leave, and payroll. Nafula M Owner, 2 - 10 employees. "What I like most about workday HCM is how the time tracking review and editing worked so efficiently." High cost for businesses 59% negative reviews out of 69 Some users comment pricing is expensive, with significant upfront and ongoing costs, making it less suitable for smaller organizations. Valentina J Sr. Business Analyst, 1,001 - 5,000 employees. "Only that many features cost extra, which is hard for us considering our size and our line of business." ## Showing most helpful reviews Showing 1-25 of 1752 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gopal B. Associate Manager Human Resources Used the software for: 1-2 years ### "your workday! will be a great day" January 6, 2026 4.0 Overall, the features are good as compared to SAP SF, and Oracle Teleo. if someone is looking for bulk hiring and managing the data, and a single platform workday would be great. Pros Vendor management and candidate management help to manage the data for business leaders, as well as with self-work productivity. Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) For real real-time tracking system and vendor management Review Source VR Verified Reviewer Manager Retail Used the software for: 6-12 months ### "Powerful All-in-One HR Platform with a Learning Curve" April 19, 2026 5.0 Overall, my experience with has been positive. The platform offers a comprehensive, all-in-one solution for managing HR processes, which makes it convenient to handle everything from employee data to performance tracking in a single place. Its modern interface and self-service features help streamline everyday tasks and improve efficiency for both employees and managers. While there is a bit of a learning curve and some features can feel complex at times, the system’s reliability, real-time data access, and continuous updates make it a strong and effective tool for human capital management. Pros What I liked most about is its intuitive, modern interface combined with its all-in-one functionality. The system makes it easy for employees and managers to complete everyday tasks—like requesting time off, updating personal information, or accessing pay details—without needing extensive training. I also appreciated having HR, payroll, recruiting, and performance management all in one place, which streamlines processes and keeps everything consistent. The real-time reporting and analytics are especially valuable, providing quick access to up-to-date data for better decision-making. Overall, its cloud-based design, strong self-service features, and mobile accessibility make it a convenient and efficient solution for managing HR tasks. Cons What I liked least about is that, despite its modern design, some features can feel overly complex and unintuitive—especially when navigating deeper workflows or generating more advanced reports. The system’s customization options, while powerful, can also be overwhelming and often require specialized training or support to configure properly. Additionally, response times can occasionally lag, particularly during peak usage, and making small changes isn’t always as straightforward as it should be. Overall, while the platform is robust, there can be a learning curve and occasional inefficiencies that impact the user experience. Review Source MG Mike G. CPO Retail Used the software for: 2+ years ### "Caveat Emptor" January 8, 2026 3.0 Workday was not designed for mid-size enterprise businesses. The service was lacking and the support from Workday, directly, was spotty. Pros Workday is a robust platform with exceptional features with a good look and feel for the end user along with a virtual sandbox to test updates before they go live. Cons I our case, customer support was through a third party as we were "not large enough to get support directly" through . That third party used a case system. Though we could assign a level of priority based on our needs, the third party could lessen the priority level causing excessive delays for immediate needs. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Paylocity](https://www.capterra.com/p/86714/WebPay/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Workday HCM Their sales pitch was flawless. The demo ran exactly like we specified. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We were looking for a technology upgrade that we were convinced Workday would provide. Review Source SM Shawn M. Warehouse control Hospital & Health Care Used the software for: 2+ years ### "5stars for Workday" February 18, 2026 5.0 I love using Workday. Easy user experience. You can track your time, plan vacation days with knowing what your PTO balance will be for the time you are requesting. Also, it makes your yearend reviews so much easier. Pros I like using Workday because of the ease of use from the app. It makes reporting my time at the end of the week so much easier than in the past that payroll is never delayed. Cons Sometimes when signing back into the app I may experience some bugs or issues. But honestly that may just be my cell phone service. Switched from [Kronos HR](https://www.capterra.com/p/10033938/Kronos-HR/) When I came to our new company Workday was integrated. Review Source VR Verified Reviewer Community Health Worker Insurance Used the software for: 1-2 years ### "Powerful and scalable Solution to Everyday Business Processes" April 24, 2026 5.0 offers a clean, modern interface and a unified platform for HR, payroll, and talent management, which simplifies many processes. Reporting and analytics are strong, with real-time data that’s useful for decision-making. However, the system can feel complex for new users, and certain workflows require multiple steps that aren’t always intuitive. Configuration flexibility is a plus, but it often requires experienced admins to manage effectively. Performance is generally reliable, though occasional slowdowns occur during peak usage. Overall, it’s a powerful and scalable solution, best suited for organizations willing to invest time in proper setup and training. Pros Seamless incorporation of utilization of product features in collaboration with payroll management software makes one-stop access a breeze. Cons I have not found anything yet that I am dissatisfied with in workday thus far. Every aspect of this application has been positive. Review Source KG Kerry G. Patient Account Services Associate Medical Practice Used the software for: 1-2 years ### "#1 for Company Employee Tracking System." April 13, 2026 5.0 Rewarding, beneficial, user friendly, organized. I really think it has helped me stay on top of my pay and time off, for keeping track of my time available PTO and sick time. My merits and raises. My performance and goal all in one app. I love this. Pros It carries a lot of information that an individual would need right at there hands for pay tax elections. You time requesting office, leaves of absence. I really enjoy this tracking tool. I have used it for about 2 years now with my Employer R1. You can customize it and add learning as well and performance reviews and goal setting. It is a great way to track your employees and offer a very user friendly application for them as well to stay connected with all documents. I love the fact that it’s shod graphs of your team members and management and also your direct contact for support. You can complete many training and certificates through this application as well for job role management and staying up to date with clearances, certificates and government policies. I truly enjoy this application and think a lot of employer should use this to help there employees stay on top of thre time, benefits, notifications, goals, performance, job postings, certificates, testing. Requesting time off and all documents is very nice as well. Cons There is not much I do not enjoy about this app. I have not found anything to honestly complain about. Review Source SF Sarah F. Medical Assistant and Front Office Hospital & Health Care Used the software for: 2+ years ### "Workday Works Wonders!" May 19, 2026 5.0 My overall experience with is amazing! I feel like it's easy to use and the customer support is amazing! It also makes my daily tasks so much easier since so much of my stuff is now found in one place. Pros My favorite thing about , is how everything is all in one place. The ease of use is amazing! There aren't any bugs or issues like I've experienced in the past with other applications. Cons My least favorite thing about is the fact that it is a bit more costly than others, but it is well worth it in my opinion. Review Source HT Hailie T. RN Hospital & Health Care Used the software for: 2+ years ### "Good for Associates" April 15, 2026 5.0 Overall, a pleasant experience using workday as an associate and I would like to utilize this system at careers in the future. Pros This program is user friendly for both associates and managers. You are able to access your paystubs and pay rate as an associate and process payroll as a manager. HR is able to upload any important documents into a candidate's portal as well as any past work experience/certifications. Lots of organizations utilize Workday and it is seemingly good value. Not many bugs that have been noted. Customer support is helpful when making changes to your personal profile. Cons If there is not a stable internet connection, the app can be glitchy at times. When necessary, changes need to be made by an associate such as address or phone number, they have to go through administration which can delay this change from processing immediately. Review Source VR Verified Reviewer ERC Sr Associate Human Resources Used the software for: Less than 6 months ### "Efficient and Reliable HR Management Platform for Large Organizations" May 23, 2026 5.0 My overall experience with was very positive. As an ERC Sr. Associate at Amazon, I used the platform regularly to support employees with HR inquiries, payroll concerns, scheduling, and workforce management processes. The system was reliable, organized, and helped improve operational efficiency. It significantly reduced manual work and made employee support more streamlined. While there were occasional technical challenges, the overall functionality and ease of use made it a valuable HR management solution. Pros has a very user-friendly interface and is highly efficient for handling HR operations at scale. During my time as an ERC Sr. Associate at Amazon, it helped streamline employee data management, payroll support, attendance tracking, and case management. The platform integrates multiple HR functions into one system, making it easier to access employee records, process requests, and manage workforce operations efficiently. The reporting and analytics tools were also very useful for generating insights and supporting decision-making. Cons At times, the system could feel slow during peak usage hours, and certain workflows required multiple steps for simple tasks. Some updates or configuration changes also had a learning curve, especially for new users. In rare cases, there were synchronization or access-related issues that required technical support intervention. Review Source VR Verified Reviewer Commercial Advisor Oil & Energy Used the software for: 2+ years ### "Great for employers, cumbersome for applicants" April 4, 2026 5.0 Pros Customer support was great, any bugs were fixed quickly. Appealing and user-friendly interface. Intuitive layout. Cons In job applications, the applicant must fill out many fields that could be theoretically automatically filled out based on their resume Review Source VR Verified Reviewer IT Analyst Utilities Used the software for: 2+ years ### "One Place for all your Enterprise needs" January 30, 2026 5.0 Pros Unified HR data for global workforce management AI-driven talent and skills management tools Integrated payroll with real-time analytics Configurable workflows and business processes Powerful reporting and predictive analytics Employee self-service and mobile accessibility Cons Complex navigation and frequent updates can slow user adoption as they don't have all the resources to catchup with the updates and latest technologies. Alternatives considered [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Workday HCM Easy of use compare to other products; as the cost is same for almost all the cloud based products. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) On-premise to cloud; to avoid dependency on the infrastructure teams like network, dbas etc. Review Source SP Sofia P. HR IT Sporting Goods Used the software for: 2+ years ### "Best HRIS at the moment with room for improvement for customer flexibility." November 7, 2025 4.0 Overall is very good and useful with many possibilities. I really like the processes, integrations, and security management. Also I like the reguler updates on bugs and issues per data center where as HRIS specialist I can be informed and there are no surprises. I would prefer less window releases that can be layout omptimizations, but more updates based on customer suggestions from Community. Overall it is value for money, if reporting and matrix options can be enhanced. I would promote Workday as HRIS solution for more companies. Pros Not "boring" for end user kind of more playfull and fancy than other HRISs. For some modules it is very easy to use. And very useful on managing HR processes and can support almost all processes within the system. Cons Reporting, not clear on trended worker data source and not easy to combine data and data sources and not easy to make dashboards for higher management, often we need to go to powerbi solution which means exporting sensitive data. Also, there are security limitations with matrix organizations. Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Workday HCM It looked more easy for end user, less outdated, good reporting options, and the layout for employees. Switched from [ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/) Becuase it was a payroll system and not full HR management (talent, learning, recruitment) and we wanted to have all in 1 place. Review Source DK Donald K. Partner Professional Training & Coaching Used the software for: 1-2 years ### "Workday HCM" January 30, 2026 5.0 Workday has simplified our technology footprint at Loop. Previously we had several platforms operating in silos. Now we are fully integrated. Pros Ease of use, ability to configure to business needs, scalable, efficient, uptime. We use both HCM and Financials, so it is very valuable to have both under the same roof. Cons For smaller businesses with less business needs, it would be great to have a "lite" version with less rules. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Workday HCM Scalability. All products in one platform. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We needed a scalable solution that met our needs from a Financials and HR perspective. Review Source AR Arka R. Scientist II Biotechnology Used the software for: Less than 6 months ### "Highly recommend Workday for all size companies and sectors" January 2, 2026 5.0 Workday is super convenient and all-in-one. They occupy a good niche in HR management for internal employees and external applicants. I doubt any other software is up to par. Pros After starting at a new company, I found that Workday was excellent for onboarding task management. The requirements are itemized and quickly refresh once completed, helping me stay on task in a new environment that requires significant amounts of time for onboarding. Cons I'm still having some trouble using the organizational chart/tree lookup function. I think some training videos for this and other features would help a lot. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/) Switched jobs from a small biotech company to a much larger one. Review Source VR Verified Reviewer Senior Research Scientist Building Materials Used the software for: 2+ years ### "Improved product, good for employee feedback" June 13, 2025 4.0 I'm glad that they've put time into improving their product over the last few years I have used it to make it a more enjoyable user experience. Pros Logging invoices is easier than the old system, the work flow is setup and easy to use. All in one capability for HR needs including ability to do goals, schedule company wide reminders, and provide employee feedback through Peakon. Cons The old software used to note save your goals and had trouble uploading, but they have fixed most of those bugs, so it is much easier to use now. Switched from [chris 21](https://www.capterra.com/p/38720/chris-21/) CHRIS21 is ridiculously outdated and really hard to use. Not user friendly at all and if no instructions are had even a basic thing like booking leave or logging miles is so hard. Review Source Nona P. Management Technician II Public Safety Used the software for: 1-2 years ### "Public Safety/Law Enforcement Beware" May 26, 2025 2.0 has significant incompatibilities with the public safety/law enforcement world. Transitioning to Workday has genuinely slowed our internal processes. For a more standard 9-5/40-hour work week field, it is quite possible that Workday fully meets the HCM needs with ease. That has simply not been the case for us. Pros Generally speaking, processes are fairly straightforward. Processes are logically set up -- the user is able to use the search function with what they need to accomplish, and can find what they're looking for with minimal effort/training. Cons Workday has limited capabilities for the public safety/law enforcement field. Firstly, personnel-related processes can only be completed one at a time. For example: if I have an employee evaluation pending for someone, I cannot simultaneously request to change their supervisor, move their "cost center," or request a merit change. Depending on the industry you work in, this may not matter. For public safety -- where change is the one true constant -- this makes life difficult. We have constant overlapping status changes that cannot be reflected as one task is at the mercy of another task being completed (which in itself is at the mercy of the entire chain of command "approving" any single status change). For payroll, Workday is not immediately compatible with a 24-hour, 365-day workplace (as is the case with public safety). We have had a buildout to patch with our scheduling software that has been in progress for literal years, and it is still being worked on -- there seems to be a new issue every pay period. As far as recruiting goes, applicants needing to create a new account for every company they apply to is both messy and inconvenient. Switched from [Unit4 ERP](https://www.capterra.com/p/253568/UNIT4-ERP/) Our City wanted to change over to something they felt seemed more modern. Review Source Teresa I. people tech manager Hospitality Used the software for: 2+ years ### "Best HRIS in the market" August 18, 2025 5.0 One of the best HRIS cloud systems i have used. continuously evolving while also staying up to date with AI and other groundbreaking tech Pros Great customer support. extremely user friendly. easy to configure and administer. strong reporting functionality Cons less customisable. Closed echo system where majority of control is with workday product team. lot of add on Skys required to explore full functionality Alternatives considered [Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/) Reason for choosing Workday HCM ease of deployment. great customer service. structured updates Review Source Michael G. HRIS Analyst Retail Used the software for: 1-2 years ### "Reliable, All in One HR and ERP Platform" January 30, 2026 5.0 The overall experience is dependable and straightforward. Regular users can quickly find what they need, whether that is checking pay details, updating tax documents, or submitting time off. Transactions process quickly and payroll accuracy is consistent, which builds trust in the system. For administrators, the automation and reporting tools reduce manual work and provide better visibility across the workforce. When properly configured, it can grow from a solid HR platform into a broader operational system that supports both people and financial data in one unified environment. Pros What stands out most is how everything is centralized in one place. Core HR tasks like payroll, time off requests, benefits, tax forms, and career information are all accessible without jumping between different systems. The interface is clean and easy to navigate, so routine actions take very little effort. Real time reporting and analytics make it easier for leaders to make informed decisions, and the built in workflows and role based permissions help keep processes consistent and compliant. It also connects well with other business tools, and with additional configuration it can expand beyond HR into a full ERP and financial platform. Overall, it removes a lot of friction from day to day work. Cons Some of the more advanced functionality is not fully available out of the box and requires upgrades or extra configuration to unlock its full potential. For larger or more complex organizations, the initial setup and customization can take time and careful planning before the system feels fully optimized. Review Source SK Sri K. Sr HRIS Analyst Utilities Used the software for: 2+ years ### "Strong all-in-one HCM platform, but takes time to learn" February 2, 2026 5.0 Overall, my experience with has been positive. It’s a powerful system that does a lot well, but it takes time to learn and set up properly. Once everything is configured and users are trained, it runs smoothly and supports a wide range of HR needs. I’d recommend it for mid-sized to large organizations that need strong reporting, structure, and scalability. Pros What I like most about is having everything in one place. Core HR, payroll, reporting, and talent data are all centralized, which makes day-to-day work much easier once you’re familiar with the system. The reporting tools are especially helpful and give good visibility into real-time data without needing to pull information from multiple systems. Workflows are consistent, and the platform feels very stable, especially for larger or more complex organizations. Cons Workday definitely has a learning curve. For new users, it can feel overwhelming at first, and some tasks that seem simple can take time to figure out. Making configuration changes usually requires someone with deeper system knowledge, which can slow things down. Support and implementation can also be expensive, so it’s not always the best fit for smaller teams. Review Source VR Verified Reviewer Mortgage Officer Financial Services Used the software for: 1-2 years ### "Easy to use system" March 30, 2026 5.0 Overall, my experience with has been positive. It’s a reliable and user-friendly system that makes it easier to manage everyday HR tasks. While there are a few areas that could be more streamlined, it generally helps improve efficiency and keeps everything organized in one place. Pros I like how easy is to use and navigate. Everything is in one place, which makes managing HR tasks much more convenient. The self-service features and real-time information also help save time and make day-to-day tasks more efficient. Cons Sometimes it can be a little difficult to find specific features, especially if you don’t use them often. Certain processes also feel more complicated than they need to be, and reporting can take some time to get used to. Review Source VR Verified Reviewer HRIS Manager Higher Education Used the software for: 2+ years ### "Powerful and Supportive, With a Learning Curve" August 15, 2025 4.0 I’m hooked. Workday keeps me curious and growing, and I can see myself staying in my HRIS career for a long time—or even working at Workday one day. The combination of capability and support has made the journey both challenging and genuinely rewarding. Pros The Ask‑an‑Expert service has been a game‑changer. They don’t just set things up for you—they show you how to do it yourself. That shifted my mindset from “Can Workday do XYZ?” to “What do I need Workday to do?” The learning investment up front increases value in reusable, scalable setups. I haven't noticed many bugs and issues. If there are, it's because I missed something in the setup. Cons The same flexibility that makes Workday so powerful also makes it complex. There’s a real learning curve, and it takes time and patience to understand how pieces fit together. The payoff is worth it, but you should plan for that ramp‑up. Review Source MD Mitchell D. Treasury Associate Banking Used the software for: 2+ years ### "Useful and Resourceful " March 18, 2026 4.0 Overall experience is fairly great. I would rate it from four out of five as applications can become more developed. Wasn't able to find a Salesforce integration unless I missed it but would be nice to integrate with such enterprise tools as well as CRM integrations for full panel summary of everything like Tableau does. Pros I really enjoy Workdays user interface. It makes the process for payroll schedule submissions and career development reviews easier and well organized. The layout is perfect for reporting and HR management. Cons They don't have a dark mode option, everything is so bright on screen by default. Need more user options for employees to co create task list rather permissions. Review Source Kayla U. Receptionist Health, Wellness and Fitness Used the software for: 1-2 years ### "Workday is Great" March 31, 2026 5.0 Overall the experience with was great! It was very user friendly and a convenient way to track work related information Pros Having everything in one place such as: clock-in, pay stubs, hours worked, scheduling, time off requests etc Cons I found that from time to time the app would crash, not properly record clock-ins/outs or lunch breaks Review Source VR Verified Reviewer Freelancer Photography Used the software for: 1-2 years ### "Great platform!" January 8, 2026 4.0 Overall, is a strong and dependable solution for organizations like ours. Once implemented, it performs well and supports long-term workforce management effectively. Pros is a very comprehensive HR platform with strong capabilities across payroll, benefits, time tracking, and reporting. The centralized data and analytics are impressive and clearly built for complex organizations. Cons The platform is complex and requires proper setup and training. It’s not the most intuitive system for new users who are being brought on. Review Source VR Verified Reviewer Operations manager Defense & Space Used the software for: 2+ years ### "Accessible and generally user friendly. " January 16, 2026 5.0 Positive overall, it’s a one stop shop and allows the user to have a lot of information at their fingertips without having to engage support teams. Pros Really easy to use, sends user notifications via email and in the browser, and retains history of changes. Cons Sometimes it can be a bit opaque with little explanation of errors or reasons for not being able to proceed with a transaction. 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