# Workday HCM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Workday HCM the right Time Tracking solution for you? Explore 1749 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/66908/Workday-HCM/reviews --- Workday HCM 4.5 (1749) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of Workday HCM Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Integrated payroll management tools 95% positive reviews out of 162 Most reviewers indicate payroll features are intuitive, centralizing pay, tax, and benefits management for streamlined processes. Rachelle D Sr Director of Payroll, 1,001 - 5,000 employees. "Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity." Cumbersome authentication and access 62% negative reviews out of 78 Some users say login and password processes are inconvenient, with frequent resets, multi-step verification, and session timeouts. Unified HR process automation 95% positive reviews out of 130 Most reviewers find HR management consolidates recruitment, onboarding, and workforce data, reducing manual tasks and boosting efficiency. Waghlis T Software Dev Manager, 5,001 - 10,000 employees. "I appreciate how Workday HCM integrates multiple HR functions into one platform." Frequent slowdowns and lag 83% negative reviews out of 76 Most reviewers report performance and speed issues, including slow loading, laggy navigation, and delays during busy periods. Asnath G Assistant Projects Manager, 201 - 500 employees. "Workday HCM tends to be slow when running multiple human resources activities at the same time." Comprehensive employee time tracking 95% positive reviews out of 104 Most reviewers describe time and attendance tracking as thorough, enabling easy monitoring of hours, leave, and payroll. Nafula M Owner, 2 - 10 employees. "What I like most about workday HCM is how the time tracking review and editing worked so efficiently." High cost for businesses 59% negative reviews out of 69 Some users comment pricing is expensive, with significant upfront and ongoing costs, making it less suitable for smaller organizations. Valentina J Sr. Business Analyst, 1,001 - 5,000 employees. "Only that many features cost extra, which is hard for us considering our size and our line of business." ## Showing most helpful reviews Showing 1-25 of 1749 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gopal B. Associate Manager Human Resources Used the software for: 1-2 years ### "your workday! will be a great day" January 6, 2026 4.0 Overall, the features are good as compared to SAP SF, and Oracle Teleo. if someone is looking for bulk hiring and managing the data, and a single platform workday would be great. Pros Vendor management and candidate management help to manage the data for business leaders, as well as with self-work productivity. Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) For real real-time tracking system and vendor management Review Source VR Verified Reviewer Software Dev Manager Computer Software Used the software for: 2+ years ### "Great tool to manage my team and my own career" March 7, 2026 5.0 Overall, my experience with Workday HCM has been positive so far. As a manager, I use several of the platform’s features on a regular basis, including reviewing employee information, managing absences, and accessing training-related tools. The system generally makes it easy to perform these tasks in one centralized place, which helps streamline day-to-day management activities. The interface is clear and most functions are intuitive, allowing me to quickly find the information I need and complete routine HR processes efficiently. While there are some areas that could be improved, such as report speed and navigation, the overall experience has been good and the platform provides useful tools that support effective team management. Pros I appreciate how Workday HCM integrates multiple HR functions into one platform. The learning and training integrations are particularly valuable because they connect learning management tools with employee profiles. This makes it easier to track certifications, training progress, and professional development in a centralized place. I also like the simple and intuitive user interface. Navigating the system is straightforward, which improves the experience for both employees and administrators. The absence calendar is especially useful because it provides a clear visual overview of time off, helping employees request leave and allowing managers to quickly see team availability. Overall, Workday HCM offers an integrated and user-friendly environment that helps simplify HR processes and support effective workforce management. Cons One aspect I liked the least about Workday HCM is that report generation can sometimes be slow, especially when working with larger datasets or more complex reports. This can affect efficiency when quick access to information is needed for decision-making or operational tasks. In addition, it is not always easy to find the right report within the system. With the large number of available reports and options, navigating to the specific one you need can take some time. Improving report discoverability and performance would make the reporting experience smoother and more efficient. Review Source VR Verified Reviewer Principal Human Resources Used the software for: Less than 6 months ### "workday experience" April 7, 2026 3.0 Pros Workday is comprehensive, and it unified HCM. and its strong in AI, and strong in workforce planning. Cons it's really not user friendly. it's not intuitive, and it's more complex than it should be. simple tasks feel unnecessarily challenging. Review Source RD Rachelle D. Sr Director of Payroll Consumer Goods Used the software for: 2+ years ### "Powerful, flexible and user friendly for Payroll" February 2, 2026 5.0 Workday has been an excellent solution for our payroll processing. The interface is intuitive and user friendly, so it’s easy to navigate even for less technical users. What I appreciate most is the flexibility and level of customization—reports, workflows, and fields can be tailored to match our specific payroll processes and policies. Once configured, payroll runs are smooth, accurate, and consistent, and the system makes it simple to track changes and audit activity. Overall, Workday has streamlined our payroll operations and given us much better visibility and control. Pros Very user-friendly interface that’s easy to learn and navigate. Highly flexible and customizable to match our specific payroll processes. Streamlines payroll processing and reduces manual work and errors. Strong reporting capabilities with configurable reports and dashboards. Cons Workday is so highly customizable that it can become complex quickly, and configuring or changing certain workflows often requires more time and expertise than expected Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Workday HCM We experienced ongoing challenges with ADP’s customer service. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We transitioned from Paycom due to limitations in its tax engine and insufficient reporting capabilities. Review Source VR Verified Reviewer Manager Retail Used the software for: 6-12 months ### "Powerful All-in-One HR Platform with a Learning Curve" April 19, 2026 5.0 Overall, my experience with Workday HCM has been positive. The platform offers a comprehensive, all-in-one solution for managing HR processes, which makes it convenient to handle everything from employee data to performance tracking in a single place. Its modern interface and self-service features help streamline everyday tasks and improve efficiency for both employees and managers. While there is a bit of a learning curve and some features can feel complex at times, the system’s reliability, real-time data access, and continuous updates make it a strong and effective tool for human capital management. Pros What I liked most about Workday HCM is its intuitive, modern interface combined with its all-in-one functionality. The system makes it easy for employees and managers to complete everyday tasks—like requesting time off, updating personal information, or accessing pay details—without needing extensive training. I also appreciated having HR, payroll, recruiting, and performance management all in one place, which streamlines processes and keeps everything consistent. The real-time reporting and analytics are especially valuable, providing quick access to up-to-date data for better decision-making. Overall, its cloud-based design, strong self-service features, and mobile accessibility make it a convenient and efficient solution for managing HR tasks. Cons What I liked least about Workday HCM is that, despite its modern design, some features can feel overly complex and unintuitive—especially when navigating deeper workflows or generating more advanced reports. The system’s customization options, while powerful, can also be overwhelming and often require specialized training or support to configure properly. Additionally, response times can occasionally lag, particularly during peak usage, and making small changes isn’t always as straightforward as it should be. Overall, while the platform is robust, there can be a learning curve and occasional inefficiencies that impact the user experience. Review Source KG Kerry G. Patient Account Services Associate Medical Practice Used the software for: 1-2 years ### "#1 for Company Employee Tracking System." April 13, 2026 5.0 Rewarding, beneficial, user friendly, organized. I really think it has helped me stay on top of my pay and time off, for keeping track of my time available PTO and sick time. My merits and raises. My performance and goal all in one app. I love this. Pros It carries a lot of information that an individual would need right at there hands for pay tax elections. You time requesting office, leaves of absence. I really enjoy this tracking tool. I have used it for about 2 years now with my Employer R1. You can customize it and add learning as well and performance reviews and goal setting. It is a great way to track your employees and offer a very user friendly application for them as well to stay connected with all documents. I love the fact that it’s shod graphs of your team members and management and also your direct contact for support. You can complete many training and certificates through this application as well for job role management and staying up to date with clearances, certificates and government policies. I truly enjoy this application and think a lot of employer should use this to help there employees stay on top of thre time, benefits, notifications, goals, performance, job postings, certificates, testing. Requesting time off and all documents is very nice as well. Cons There is not much I do not enjoy about this app. I have not found anything to honestly complain about. Review Source HT Hailie T. RN Hospital & Health Care Used the software for: 2+ years ### "Good for Associates" April 15, 2026 5.0 Overall, a pleasant experience using workday as an associate and I would like to utilize this system at careers in the future. Pros This program is user friendly for both associates and managers. You are able to access your paystubs and pay rate as an associate and process payroll as a manager. HR is able to upload any important documents into a candidate's portal as well as any past work experience/certifications. Lots of organizations utilize Workday and it is seemingly good value. Not many bugs that have been noted. Customer support is helpful when making changes to your personal profile. Cons If there is not a stable internet connection, the app can be glitchy at times. When necessary, changes need to be made by an associate such as address or phone number, they have to go through administration which can delay this change from processing immediately. Review Source VR Verified Reviewer Mortgage Officer Financial Services Used the software for: 1-2 years ### "Easy to use system" March 30, 2026 5.0 Overall, my experience with Workday HCM has been positive. It’s a reliable and user-friendly system that makes it easier to manage everyday HR tasks. While there are a few areas that could be more streamlined, it generally helps improve efficiency and keeps everything organized in one place. Pros I like how easy Workday HCM is to use and navigate. Everything is in one place, which makes managing HR tasks much more convenient. The self-service features and real-time information also help save time and make day-to-day tasks more efficient. Cons Sometimes it can be a little difficult to find specific features, especially if you don’t use them often. Certain processes also feel more complicated than they need to be, and reporting can take some time to get used to. Review Source VR Verified Reviewer Commercial Advisor Oil & Energy Used the software for: 2+ years ### "Great for employers, cumbersome for applicants" April 4, 2026 5.0 Pros Customer support was great, any bugs were fixed quickly. Appealing and user-friendly interface. Intuitive layout. Cons In job applications, the applicant must fill out many fields that could be theoretically automatically filled out based on their resume Review Source MD Mitchell D. Treasury Associate Banking Used the software for: 2+ years ### "Useful and Resourceful " March 18, 2026 4.0 Overall experience is fairly great. I would rate it from four out of five as applications can become more developed. Wasn't able to find a Salesforce integration unless I missed it but would be nice to integrate with such enterprise tools as well as CRM integrations for full panel summary of everything like Tableau does. Pros I really enjoy Workdays user interface. It makes the process for payroll schedule submissions and career development reviews easier and well organized. The layout is perfect for reporting and HR management. Cons They don't have a dark mode option, everything is so bright on screen by default. Need more user options for employees to co create task list rather permissions. Review Source SP Sofia P. HR IT Sporting Goods Used the software for: 2+ years ### "Best HRIS at the moment with room for improvement for customer flexibility." November 7, 2025 4.0 Overall is very good and useful with many possibilities. I really like the processes, integrations, and security management. Also I like the reguler updates on bugs and issues per data center where as HRIS specialist I can be informed and there are no surprises. I would prefer less window releases that can be layout omptimizations, but more updates based on customer suggestions from Community. Overall it is value for money, if reporting and matrix options can be enhanced. I would promote Workday as HRIS solution for more companies. Pros Not "boring" for end user kind of more playfull and fancy than other HRISs. For some modules it is very easy to use. And very useful on managing HR processes and can support almost all processes within the system. Cons Reporting, not clear on trended worker data source and not easy to combine data and data sources and not easy to make dashboards for higher management, often we need to go to powerbi solution which means exporting sensitive data. Also, there are security limitations with matrix organizations. Alternatives considered [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Workday HCM It looked more easy for end user, less outdated, good reporting options, and the layout for employees. Switched from [ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/) Becuase it was a payroll system and not full HR management (talent, learning, recruitment) and we wanted to have all in 1 place. Review Source JC Janine C. Sr Manager, HRIS Computer Software Used the software for: 2+ years ### "Workday HCM - always building and expanding to fit our needs" November 10, 2025 5.0 I've been using Workday HCM since 2018 as an Admin in all the HCM modules. Over this time, I have seen Workday expand, iterate and improve, and continuously innovate their platform to keep it the forerunner in the HRIS space. This not only challenges me to become a better Admin, but also provide the best solution for our business needs. I think this innovation is how Workday has stayed a top/leading solutions over the years. Pros Workday HCM is both infinitely customizable but also within my control as an Admin. Unlike other systems I've used, I can truly make our Workday tenant what I want and what the business needs. This allows us to solve our unique business needs while not having to purchase a highly customized system that is too hard or expensive to maintain. I also love that all of our employee data, benefits, time off, payroll, etc., is all within the one system. This helps create a seamless flow of our HR data to the downstream functions that need it. Cons Sometimes it is hard to know the "art of the possible" just based on your implementation. I know a lot of customers will go live with a basic setup and it can be hard to know what to do next. Switched from [Lattice](https://www.capterra.com/p/151676/Lattice/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) The need to move away from disparate systems into a consolidated platform that could grow with our company's needs. Review Source VR Verified Reviewer Senior Research Scientist Building Materials Used the software for: 2+ years ### "Improved product, good for employee feedback" June 13, 2025 4.0 I'm glad that they've put time into improving their product over the last few years I have used it to make it a more enjoyable user experience. Pros Logging invoices is easier than the old system, the work flow is setup and easy to use. All in one capability for HR needs including ability to do goals, schedule company wide reminders, and provide employee feedback through Peakon. Cons The old software used to note save your goals and had trouble uploading, but they have fixed most of those bugs, so it is much easier to use now. Switched from [chris 21](https://www.capterra.com/p/38720/chris-21/) CHRIS21 is ridiculously outdated and really hard to use. Not user friendly at all and if no instructions are had even a basic thing like booking leave or logging miles is so hard. Review Source LC Leonardo C. People Tech Partner Utilities Used the software for: 2+ years ### "Worth the Investment" November 24, 2025 5.0 It\`s the best system in the HR function I\`ve worked with. I\`ve worked with SAP, SF, PeeopleSoft. Greenhouse. Pros It\`s flexible, easy language to understand and resourceful integration wise. Certifications have been upgraded and now it\`s simpler to become certified. Cons I believe there are some clear opportunities to enhance Global Mobility, International assignments and Onboarding functionalities. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) Technology upgrade, more and better available functionalities, better integrations points to other systems. Review Source RR Ricky R. Oncology Financial Navigator Hospital & Health Care Used the software for: 2+ years ### "Great Platform" March 3, 2026 4.0 As a user, I have felt more connected with HR management, especially when they create a "ticket," and you can see what steps are taken to get my issue resolved. Kudos! Pros The ease of use for users to view multiple facets of their employment, including payroll, learning, benefits, and personal data.qq Cons Sometimes navigation is not very intuitive, and the learning curve can be steep. If you figure it out, the tools are very useful. Switched from [Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/) I was not involved in the switch decision making so I don't know the reason. Review Source JP Jacob P. Lead Benefits Analyst Government Administration Used the software for: 2+ years ### "Workday Human Capital Management (HCM) - A Benefit's Analysts Review" January 30, 2026 5.0 In nearly two decades working in HR, finance, and benefits administration across both small charter schools and large municipal government, I’ve implemented and managed several HR systems from basic payroll platforms to comprehensive HRIS solutions. I’ve seen what works, what doesn’t, and what promises more than it delivers. This review draws from my direct experience using Workday HCM at the City of Tucson, where I support benefits administration, compliance tracking, and system configuration for thousands of employees and retirees. After working with Workday HCM for over two years at the City of Tucson, I can confidently say it’s a robust enterprise solution that delivers real value. In my previous role managing HR and finance for a charter school, we had separate systems for payroll, benefits, finance, and student information. Every month-end close involved manual reconciliation, data entry correction, and inevitable discrepancies. Workday eliminates that headache. The system excels at what enterprise HR platforms should do: unify data across finance and HR, automate complex processes, and provide actionable analytics. The single data model means benefits analysts like me can track enrollment changes, audit payroll deductions, and reconcile benefits vendor billing without jumping between multiple systems. The real-time reporting has been a game-changer developing timely reports, responding to ad-hoc data requests from City management, and reducing physical paperwork while increasing timeliness and accuracy of benefits enrollments and changes for employees and retirees. As a benefits analyst, the quality of Workday’s benefits module is particularly important to me. The system handles health, dental, vision, life insurance, disability, FSAs, HSAs, and more—all within a single interface. Employee self-service is intuitive enough that most staff & retirees can complete their own enrollments without assistance, which dramatically reduces the administrative burden during open enrollment. In addition to the above, I particularly appreciate the audit trail capabilities. Every benefits transaction—enrollments, changes, terminations—is logged with date stamps and user information. If questions arise months or years later about who made a change and when, I can pull that history instantly. For someone who’s spent countless hours investigating data discrepancies and disputes over why a change was made and how it impacted lives from paychecks to the ability to use insurance benefits, this is a significant quality-of-life improvement. Overall, Workday’s unified data model, comprehensive benefits administration, real-time reporting, and compliance capabilities make it a powerful platform for enterprise HR operations. \*Note that this is my personal & professional review and opinion and does not constitute the official views or opinions of my current or prior employers. Pros \* Unified data model \* Comprehensive benefits administration \* Real-time reporting \* Ease of use for employees Cons \* Configuration changes require a long lead time. External consultants are a necessity for successful initial implementation. Review Source VR Verified Reviewer HRIS Manager Higher Education Used the software for: 2+ years ### "Powerful and Supportive, With a Learning Curve" August 15, 2025 4.0 I’m hooked. Workday keeps me curious and growing, and I can see myself staying in my HRIS career for a long time—or even working at Workday one day. The combination of capability and support has made the journey both challenging and genuinely rewarding. Pros The Ask‑an‑Expert service has been a game‑changer. They don’t just set things up for you—they show you how to do it yourself. That shifted my mindset from “Can Workday do XYZ?” to “What do I need Workday to do?” The learning investment up front increases value in reusable, scalable setups. I haven't noticed many bugs and issues. If there are, it's because I missed something in the setup. Cons The same flexibility that makes Workday so powerful also makes it complex. There’s a real learning curve, and it takes time and patience to understand how pieces fit together. The payoff is worth it, but you should plan for that ramp‑up. Review Source VR Verified Reviewer Workday Senior Manager Financial Services Used the software for: 2+ years ### "Powerful When Done Right: My Experience with Workday HCM" August 13, 2025 5.0 Workday HCM stands out as a powerful and modern solution for HR operations. Its intuitive design and strategic capabilities make it a favorite when implemented thoughtfully. That said, its complexity can create friction—especially when technical constraints aren’t clearly understood by end users. Still, with the right support, it’s a game-changer. I genuinely enjoy working with it and proudly consider myself a Workday fangirl! Pros Workday HCM is intuitive and forward-thinking. When well-built and backed by a strong HRIS team, it transforms organizational efficiency and empowers strategic HR operations. Cons Workday HCM can feel clunky when poorly built, and its technical limitations—while logical—often frustrate HRIS teams due to end-user misunderstandings Review Source JN Jackie N. Application Analyst III Government Administration Used the software for: 2+ years ### "Go Workday and you'll never look back!" November 5, 2025 5.0 I started with a Workday implementation back in 2013 and never looked back. The way Workday communicates, rolls out enhancements, and supports its users makes it easy to succeed with the platform. They genuinely listen to their customers, and seeing feedback turn into real improvements is both exciting and rewarding. Pros Leveraging both Workday Community and the Success Plan assistance makes analyzing bugs, fixes, and enhancements far more efficient and insightful. The platform’s intuitive interface makes it easy to support any area within Workday, since its foundation remains consistent across modules—business processes share the same core structure, objects, and instances. Everything is interconnected, which allows for a truly seamless experience when navigating and supporting the system. Cons There is not much I don't like about it to be totally honest. If I had to say one thing as the least would be the Benefits platform especially with reporting. Review Source ED Elena D. Human Resources Manager Individual & Family Services Used the software for: 1-2 years ### "Workday HCM: A Friendly and Accurate Human Capital Management Tool that Streamlines Our Workflows" January 13, 2026 5.0 Pros Workday HCM is a friendly human capital management platform that streamlines our payroll management processes. I like the simplicity and reliability of Workday HCM. Workday HCM has accurate reporting capabilities. Cons I am yet to encounter any difficulties when using Workday HCM. Workday HCM has been impressive and friendly to use. Review Source VR Verified Reviewer Curriculum Designer and Trainer II Food & Beverages Used the software for: 2+ years ### "Great for HR, but not as a LMS." November 17, 2025 2.0 Overall work day is really easy to use for HR means but when it comes to their LMS it does need several improvements to be made so that it can be used as a true learning management system. Pros What I like most about Workday is that when it does function properly as an LMS, it does well and is able to run SCORM packages as expected. I also like that Workday does track several key components needed for training records and that Workday strives to improve its LMS and how learning partners, like myself, can customize campaigns. Cons What I like about Workday is that it does have trouble reading more complex SCORM packages that require tracking of a completion with a quiz that has multiple attempts. There were several back and forth with the Workday team to see what was happening, but no solution was given except to re-evaluate how the SCORM package was set up. Review Source VR Verified Reviewer Director Education Management Used the software for: 2+ years ### "Great App for any organizational support and development! " September 18, 2025 4.0 Great resource to have as an Employee and a Supervisor to use for your team in tracking work hours/payroll, benefits, and PTO Requests. Pros Good detailed information on Payment information, benefits, job hub, and other details that are important to review consistently during the week on updates to employee's account information. Cons Sometimes have issues with getting updates on pending application status or details of pay range for jobs that are posted. Review Source VR Verified Reviewer Freelancer Photography Used the software for: 1-2 years ### "Great platform!" January 8, 2026 4.0 Overall, Workday HCM is a strong and dependable solution for organizations like ours. Once implemented, it performs well and supports long-term workforce management effectively. Pros Workday HCM is a very comprehensive HR platform with strong capabilities across payroll, benefits, time tracking, and reporting. The centralized data and analytics are impressive and clearly built for complex organizations. Cons The platform is complex and requires proper setup and training. It’s not the most intuitive system for new users who are being brought on. Review Source VR Verified Reviewer App Developer Information Technology and Services Used the software for: 2+ years ### "Comprehensive but Complex HR Solution" February 26, 2026 4.0 Overall, Workday HCM is powerful and comprehensive, offering robust HR solutions, though it can be complex for newcomers. Pros I appreciated Workday HCM’s unified platform—streamlining HR, payroll, and talent management with intuitive, real-time insights. Cons The system can feel complex and overwhelming, with a steep learning curve for new users navigating its features. Review Source Jesse Z. Software Engineer Computer Software Used the software for: 1-2 years ### "Great HR Management Tool. Mobile App and UI Could Use Some Improvements" August 21, 2025 5.0 Pros Workday makes it easy to see your Payroll details, identify who you report to, and view contact information of your colleagues in the event you needed to contact them. Cons The UI sometimes uses jargon that is hard to understand and the site doesn't provide anything you can hover over to clarify what they are talking about. Also, the org chart could be better optimized for mobile. You often have to zoom out to see something and that part is not easy to do. 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