# Workday HCM Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Workday HCM Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Workday HCM Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/66908/Workday-HCM

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# 

 Workday HCM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 10, 2025

Written byBruno Peláez

Bruno Peláez

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu...

[See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Edited byLindsay Page

Lindsay Page

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o...

[See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others.

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Workday HCM

Workday HCM Overview:

### Key takeaways

Insights from verified Capterra reviews

Workday HCM helps enterprise teams manage HR, payroll, and talent operations at scale. It’s most used by large organizations in IT services, healthcare, and insurance. Reviewers highlight its employee portal and onboarding tools, while noting navigation complexity and limited integration flexibility. Recent updates include AI-powered talent rediscovery and accounts payable automation, This helps teams reduce manual work and improve decision speed.

### Our verdict

Workday HCM is built for organizations that need consistency and control across HR and finance operations. While its configuration depth supports long-term scalability, buyers should weigh the time investment required to navigate its workflows and tailor integrations. These trade-offs may be acceptable for teams prioritizing structured processes over ease of setup.

Overall rating

Based on 1,729 user reviews

Reviews sentiment

Positive

90%

Neutral

7%

Negative

2%

Pros & cons

Unified payroll management platform

Integrated HR process automation

Challenging authentication process

Frequent system slowdowns

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Workday HCM alternatives

Workday HCM may not suit teams seeking simpler configuration, broader integration flexibility, or more predictable pricing structures. Explore other human resources tools that better align with your operational preferences and budget expectations.

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/66908/Workday-HCM/alternatives/)

## Who uses Workday HCM?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Unified payroll management platform

94% positive reviews out of 142

Most reviewers describe payroll as accessible, user-friendly, and integrated with HR, benefits, and reporting tools.

Jeremy B

Program Manager, 10,001+ employees.

"I've used this software for about 8 months and love the user friendly interface and reporting that it provides for my payroll and PTO tracking. "

Challenging authentication process

62% negative reviews out of 76

Some users report login and password procedures are cumbersome, with frequent resets and complex multi-factor authentication.

Integrated HR process automation

94% positive reviews out of 118

Most reviewers find HR management streamlines onboarding, performance, and workforce data in one cohesive system.

Edward M

Associate , 10,001+ employees.

"Overall, Workday helps streamline HR processes and provides valuable insights into the workforce"

Frequent system slowdowns

83% negative reviews out of 69

Most users comment performance and speed issues cause delays, slow page loads, and frustration during peak usage.

Kezia B

Collections agent , 10,001+ employees.

"Sometimes the system is slow to load up and hard to check payslips and log overtime when the system is running slow"

Comprehensive employee time tracking

95% positive reviews out of 99

Most users report time and attendance tracking is straightforward, centralizing schedules, pay, and performance data.

Nafula M

Owner, 2 - 10 employees.

"What I like most about workday HCM is how the time tracking review and editing worked so efficiently."

High cost for businesses

63% negative reviews out of 62

Some reviewers describe pricing as expensive, with significant upfront costs and ongoing fees unsuitable for smaller companies.

R K

R, 51 - 200 employees.

"It can be expensive, with high licensing and implementation costs, and has limited reporting flexibility."

## Workday HCM's interface

Workday HCM’s interface is structured to centralize HR tasks, but users report mixed experiences with navigation and visual clarity. While many find it intuitive for tracking time and accessing paystubs, others mention friction with multi-click workflows.

2+

Bruno Peláez

Senior Content Analyst

Workday’s interface supports daily HR tasks well, but reviewers often flag the navigation flow as requiring extra clicks to complete simple actions such as time-off requests or inbox tasks. This can slow down task completion.

Ease of Use

4.3 (1,715)

4.3

Based on 1,715 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Workday HCM’s highest-rated features support smoother workflows by combining centralized access, structured task tracking, and clear employee data management. These help teams reduce manual follow-ups, improve visibility, and stay aligned across HR operations.

Features

4.4 (1,714)

4.4

Based on 1,714 reviews

The Workday HCM features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Employee portal

4.5 (75)

75 reviewers rated this feature

Centralizes access to paystubs, benefits, career insights, and team structures. Enables self-service for entering hours, managing PTO, and onboarding tasks. Supports team connectivity and simplifies HR workflows.

Progress tracking

4.4 (38)

38 reviewers rated this feature

Helps monitor milestones, performance, and task completion. Enables visibility into lesson plans and open items, supporting team oversight and response time expectations. Considered easy to use and adequate for tracking workflows.

Employee onboarding

4.3 (92)

92 reviewers rated this feature

Streamlines onboarding with remote document uploads, personal info updates, and team access. Adapts to multi-state and multi-national needs, offering real-time updates and clear task layouts.

Applicant tracking

4.2 (78)

78 reviewers rated this feature

Tracks applications, referrals, and candidate progress across hiring stages. Provides visibility and notifications for recruiters and managers. Considered adequate for recruitment despite limited ATS depth.

Vacation/leave tracking

4.2 (155)

155 reviewers rated this feature

Supports PTO, sick leave, and absence management with clear balances and calendar views. Enables report generation and team time-off visibility. Some reviews mention integration issues, but overall recognized for ease of use.

Employee profiles

4.2 (104)

104 reviewers rated this feature

Stores salary, skills, job history, and contact details. Facilitates talent management and internal networking. The interface is intuitive and editing is straightforward, though some users would like more customization.

AI-driven scheduling and demand forecasting

0 reviewers rated this feature

Workday Scheduling uses machine learning to match worker preferences with business demands, generating optimized shift coverage while reducing over- and under-scheduling. It supports mobile access, labor law compliance, and real-time adjustments.

Skills intelligence foundation

0 reviewers rated this feature

Workday Skills Cloud provides a dynamic skills framework that maps employee capabilities across roles. It enables organizations to identify skill gaps, support internal mobility, and align talent strategies with business goals.

Augmented analytics for workforce planning

0 reviewers rated this feature

Workday People Analytics uses AI-powered storytelling to surface personalized insights, uncover trends, and automate discovery. It helps leaders make informed decisions on hiring, retention, and diversity by translating complex data into actionable narratives.

AI-powered talent rediscovery

0 reviewers rated this feature

Empowers recruiters to surface qualified candidates from existing talent pools—employees, past applicants, and pipelines—using AI-driven sourcing and screening. Helps reduce hiring time and improve candidate matching.

Personalized onboarding plans

0 reviewers rated this feature

Lets organizations guide new hires from offer to full onboarding with tailored experiences. Includes visibility into onboarding program effectiveness and engagement metrics.

Smarter search in Workday

0 reviewers rated this feature

Assistant Uses natural language processing to help employees quickly find pay slips, time off, benefits, and other HR resources. Improves navigation and reduces time spent searching.

AI-powered accounts payable (AP)

0 reviewers rated this feature

Simplifies global invoice processing by using AI to check scanned invoices, locate missing purchase orders, and streamline approvals. Reduces manual work and accelerates processing so teams can focus on analysis and lowering days payable outstanding.

All key features (156)

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

0% of 0 reviewers...

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

45.83% of 24 reviewers that rated this feature as important or highly important

Track 401(k) participant contributions and employer match

33.33% of 3 reviewers that rated this feature as important or highly important

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

0% of 0 reviewers...

Define levels of authorization for access to specific files or systems

46.30% of 54 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

75.00% of 88 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

46.15% of 13 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

50.00% of 2 reviewers that rated this feature as important or highly important

Workday Scheduling uses machine learning to match worker preferences with business demands, generating optimized shift coverage while reducing over- and under-scheduling. It supports mobile access, labor law compliance, and real-time adjustments.

0 reviewers rated this feature

Simplifies global invoice processing by using AI to check scanned invoices, locate missing purchase orders, and streamline approvals. Reduces manual work and accelerates processing so teams can focus on analysis and lowering days payable outstanding.

0 reviewers rated this feature

Empowers recruiters to surface qualified candidates from existing talent pools—employees, past applicants, and pipelines—using AI-driven sourcing and screening. Helps reduce hiring time and improve candidate matching.

0 reviewers rated this feature

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

40.00% of 5 reviewers that rated this feature as important or highly important

Tools for the systematic analysis of various types of data or statistics

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

50.00% of 2 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

61.54% of 91 reviewers that rated this feature as important or highly important

Tracks applications, referrals, and candidate progress across hiring stages. Provides visibility and notifications for recruiters and managers. Considered adequate for recruitment despite limited ATS depth.

78 reviewers rated this feature

Track, manage and store the applications of potential future members, customers or candidates

38.10% of 21 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

66.67% of 12 reviewers that rated this feature as important or highly important

Creation, administration, and evaluation of assessments or tests

33.33% of 3 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

80.00% of 35 reviewers that rated this feature as important or highly important

Workday People Analytics uses AI-powered storytelling to surface personalized insights, uncover trends, and automate discovery. It helps leaders make informed decisions on hiring, retention, and diversity by translating complex data into actionable narratives.

0 reviewers rated this feature

Automatically create schedules based on business needs or employee availability and qualifications

0% of 0 reviewers...

Researching and validating a person's criminal, educational, job or financial records

100.00% of 1 reviewers that rated this feature as important or highly important

Use a dashboard to view benefits that are selected by employees or offered by employers

75.00% of 8 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

52.63% of 19 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

48.00% of 25 reviewers that rated this feature as important or highly important

Capability to use a search engine via operators like AND, NOT, and OR

0.00% of 2 reviewers that rated this feature as important or highly important

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

100.00% of 1 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

100.00% of 1 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

50.00% of 36 reviewers that rated this feature as important or highly important

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

48.15% of 27 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

59.62% of 52 reviewers that rated this feature as important or highly important

Process of enhancing skills & experiences for continuous professional growth & advancement

56.25% of 16 reviewers that rated this feature as important or highly important

Web page to host job postings, show role descriptions or receive applications from potential candidates

66.67% of 3 reviewers that rated this feature as important or highly important

Print paychecks issued to confirm payment of wages or salary

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

0% of 0 reviewers...

Tracking, calculating, and paying commissions and earnings to employees

20.00% of 5 reviewers that rated this feature as important or highly important

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

72.00% of 25 reviewers that rated this feature as important or highly important

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

81.82% of 11 reviewers that rated this feature as important or highly important

Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits

100.00% of 1 reviewers that rated this feature as important or highly important

Catalog, manage, and develop employee skill sets

57.14% of 14 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

59.26% of 27 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

58.33% of 12 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

0% of 0 reviewers...

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

36.36% of 11 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

80.00% of 5 reviewers that rated this feature as important or highly important

Alter the layout and content of dashboards

85.71% of 7 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

87.50% of 40 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

77.27% of 22 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

100.00% of 2 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

65.22% of 46 reviewers that rated this feature as important or highly important

Graphical representation of data

50.00% of 8 reviewers that rated this feature as important or highly important

With this capability, you can quickly set up, modify, and split payments across multiple bank accounts. Reviewers appreciate the convenience, transparency, and secure access to pay details, noting how easy it is to manage direct deposit settings online.

68.94% of 161 reviewers that rated this feature as important or highly important

Digital forms that are shared and accessed online

61.11% of 36 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

0% of 0 reviewers...

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

71.43% of 7 reviewers that rated this feature as important or highly important

It gives you centralized access to employee records, job details, and contact info. Reviewers appreciate easy updates, robust search, and reporting, noting its usefulness for collaboration and global teams, though some mention outdated data and integration gaps.

61.04% of 326 reviewers that rated this feature as important or highly important

Tools to improve and measure employee satisfaction and involvement

76.92% of 13 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

74.40% of 168 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

62.62% of 107 reviewers that rated this feature as important or highly important

Streamlines onboarding with remote document uploads, personal info updates, and team access. Adapts to multi-state and multi-national needs, offering real-time updates and clear task layouts.

92 reviewers rated this feature

Online portal where employees can access and track their own information

75.82% of 91 reviewers that rated this feature as important or highly important

Centralizes access to paystubs, benefits, career insights, and team structures. Enables self-service for entering hours, managing PTO, and onboarding tasks. Supports team connectivity and simplifies HR workflows.

75 reviewers rated this feature

Centralized storage for employee data, records, and performance metrics

69.11% of 123 reviewers that rated this feature as important or highly important

Stores salary, skills, job history, and contact details. Facilitates talent management and internal networking. The interface is intuitive and editing is straightforward, though some users would like more customization.

104 reviewers rated this feature

Assign working shifts or tasks to employees based on their availability

46.00% of 50 reviewers that rated this feature as important or highly important

Gateway through which employees can access the system

57.14% of 7 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

56.67% of 30 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

41.18% of 17 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

0% of 0 reviewers...

Generate reports to assess the financial performance of an organization

0% of 0 reviewers...

Software specialized for accountants and accounting firms

0% of 0 reviewers...

Software that is accessible through the cloud with an active internet connection

0% of 0 reviewers...

Form predictions based on past and present data/trends

0% of 0 reviewers...

Allows employees to set and manage work or career related goals

11.11% of 9 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

58.62% of 58 reviewers that rated this feature as important or highly important

Automates core HR functions such as talent management, employee evaluation and learning management

63.41% of 123 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

100.00% of 1 reviewers that rated this feature as important or highly important

Document completed by employee to assist with career and personal development to reach short term and long term goals

33.33% of 3 reviewers that rated this feature as important or highly important

Designed to be used by internal recruiters or HR hiring managers

0% of 0 reviewers...

Create and track interviews with a reminder system

0.00% of 1 reviewers that rated this feature as important or highly important

Plan, organize and set up the date, time and location of a candidate's individualized interview

33.33% of 6 reviewers that rated this feature as important or highly important

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

0% of 0 reviewers...

Manage and track all job information and associated tasks

37.50% of 8 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

66.67% of 93 reviewers that rated this feature as important or highly important

Request a new hire, explain the need, and determine available budget

57.14% of 7 reviewers that rated this feature as important or highly important

Predict labor requirements based on past and present data/trends

0% of 0 reviewers...

Facilitate training materials that help employees grow and progress in their positions

42.86% of 7 reviewers that rated this feature as important or highly important

Organize and track educational activities

53.85% of 26 reviewers that rated this feature as important or highly important

Manage and track employee attendance

77.78% of 9 reviewers that rated this feature as important or highly important

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

0% of 0 reviewers...

Access software remotely via mobile devices

40.00% of 45 reviewers that rated this feature as important or highly important

Access the system via a mobile application

52.94% of 17 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

0% of 0 reviewers...

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

33.33% of 3 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

0% of 0 reviewers...

Pay employees in multiple states with correct tax deduction amounts in each

66.67% of 6 reviewers that rated this feature as important or highly important

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

62.50% of 16 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

56.25% of 64 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

46.67% of 15 reviewers that rated this feature as important or highly important

Track/log the amount of time employees worked per job using a timer

75.86% of 29 reviewers that rated this feature as important or highly important

Create orientation programs for new employees or students

41.18% of 17 reviewers that rated this feature as important or highly important

You benefit from streamlined payroll processing, real-time pay insights, and flexible configuration. Reviewers say it integrates with ADP, supports direct deposit, and offers accessible pay records, but some find historical paystub access tedious and management capabilities lacking.

69.41% of 340 reviewers that rated this feature as important or highly important

Delegate payroll processing to third party vendors

0% of 0 reviewers...

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

65.03% of 143 reviewers that rated this feature as important or highly important

Organize and manage the accomplishments and development of employees or performance of applications or systems

81.03% of 116 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

57.58% of 33 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

57.14% of 35 reviewers that rated this feature as important or highly important

Lets organizations guide new hires from offer to full onboarding with tailored experiences. Includes visibility into onboarding program effectiveness and engagement metrics.

0 reviewers rated this feature

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

0% of 0 reviewers...

Reporting on how each user, task or process has advanced since its initiation

60.53% of 38 reviewers that rated this feature as important or highly important

Helps monitor milestones, performance, and task completion. Enables visibility into lesson plans and open items, supporting team oversight and response time expectations. Considered easy to use and adequate for tracking workflows.

38 reviewers rated this feature

Monitor the progress of projects from start to finish

62.50% of 8 reviewers that rated this feature as important or highly important

Receive data and information in real time

14.29% of 7 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

100.00% of 6 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

12.50% of 8 reviewers that rated this feature as important or highly important

Designed to be used by external or 3rd party recruiting or staffing firms

0% of 0 reviewers...

Tools to find, assess, and hire suitable candidates for a job within an organization

67.50% of 40 reviewers that rated this feature as important or highly important

Process used by hiring managers to get more information about a candidate by contacting previous employers

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

62.50% of 16 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

59.56% of 136 reviewers that rated this feature as important or highly important

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

0% of 0 reviewers...

A searchable repository of candidate profiles

40.00% of 10 reviewers that rated this feature as important or highly important

Automates the extraction and analysis of key information from resumes or CVs

50.00% of 2 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

43.33% of 30 reviewers that rated this feature as important or highly important

Upload and store resumes

60.00% of 5 reviewers that rated this feature as important or highly important

Point or incentive based programs loyalty programs designed to increase customer engagement

33.33% of 3 reviewers that rated this feature as important or highly important

Set & manage permission levels based on user roles and restrict access to only authorized individuals

0.00% of 2 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

40.00% of 5 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

79.76% of 168 reviewers that rated this feature as important or highly important

Track and manage sick leave time

63.64% of 11 reviewers that rated this feature as important or highly important

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

66.67% of 6 reviewers that rated this feature as important or highly important

Workday Skills Cloud provides a dynamic skills framework that maps employee capabilities across roles. It enables organizations to identify skill gaps, support internal mobility, and align talent strategies with business goals.

0 reviewers rated this feature

Track employee skills, competencies, training & qualifications

75.00% of 4 reviewers that rated this feature as important or highly important

Assistant Uses natural language processing to help employees quickly find pay slips, time off, benefits, and other HR resources. Improves navigation and reduces time spent searching.

0 reviewers rated this feature

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

0% of 0 reviewers...

Planning, tracking and developing internal talent for future key position filling

33.33% of 9 reviewers that rated this feature as important or highly important

Integrate with Talent Managment software to better track learners progress and training sessions

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

62.50% of 64 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

49.53% of 107 reviewers that rated this feature as important or highly important

Declaration of income made to tax authorities

0% of 0 reviewers...

Set up connections to third-party platforms to improve business processes

69.57% of 69 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

68.75% of 144 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

71.88% of 128 reviewers that rated this feature as important or highly important

Tools that allow employees to request/schedule time off

65.00% of 20 reviewers that rated this feature as important or highly important

Workday HCM offers straightforward time entry and tracking, letting you monitor hours, attendance, and productivity. Some reviewers find it easy to clock in/out, view summaries, and generate reports, though a few wish timesheet entry was simpler.

68.18% of 88 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

70.00% of 10 reviewers that rated this feature as important or highly important

Track employee/learner's progression through training programs

64.76% of 105 reviewers that rated this feature as important or highly important

Review data from past periods to reveal recurring tendencies and predict future performance

100.00% of 1 reviewers that rated this feature as important or highly important

This aspect helps you easily request, approve, and track vacation and leave balances. Reviewers indicate it’s user-friendly, provides clear real-time updates, and supports efficient scheduling, though some mention occasional issues with accuracy and calendar views.

65.63% of 160 reviewers that rated this feature as important or highly important

Supports PTO, sick leave, and absence management with clear balances and calendar views. Enables report generation and team time-off visibility. Some reviews mention integration issues, but overall recognized for ease of use.

155 reviewers rated this feature

Graphical representation of data or processes

0% of 0 reviewers...

Automatically create and distribute W-2/1099 tax forms to employees.

56.64% of 113 reviewers that rated this feature as important or highly important

Automatically subtract garnishments from wages

40.00% of 5 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

22.73% of 22 reviewers that rated this feature as important or highly important

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Bruno Peláez

Senior Content Analyst

Workday HCM’s highest-rated features support smoother workflows by combining centralized access, structured task tracking, and clear employee data management. These help teams reduce manual follow-ups, improve visibility, and stay aligned across HR operations.

Features

4.4 (1,714)

4.4

Based on 1,714 reviews

## Pricing

Contact vendor for pricing. Workday HCM does not list public pricing on its website, and costs may vary depending on deployment scope, modules selected, and team size. Most SMBs we speak with budget around $15 per employee, per month for HR software.

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Bruno Peláez

Senior Content Analyst

If your team is evaluating Workday HCM, pricing reflects enterprise-grade capabilities. SMBs should weigh configuration needs carefully to avoid overbuying to stay aligned with budgets.

Value for money

4.3 (1,018)

4.3

Based on 1,018 reviews

## Integrations

Workday HCM connects with a wide range of third-party systems across HR, finance, and IT. These integrations, offered through a mix of native and partner-delivered links, support real-time data exchange, automation, and business process configuration.

Popular integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Checkr](https://www.capterra.com/p/177814/Checkr/)

Bruno Peláez

Senior Content Analyst

Connecting Workday HCM with external systems helps your finance lead reduce manual reconciliation, your HR team streamline onboarding, and your IT staff manage integrations without middleware or custom infrastructure.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (1057)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,057)

4.3

Based on 1,057 reviews

## User reviews

Overall rating

4.5

Based on 1,729 reviews

Filter by rating

5(1010)

4(551)

3(128)

2(28)

1(12)

Mentioned topic

Sorted by most recent

Kayla U.

Receptionist

Health, Wellness and Fitness

### "Workday is Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 31, 2026

Overall the experience with Workday HCM was great! It was very user friendly and a convenient way to track work related information

Pros

Having everything in one place such as: clock-in, pay stubs, hours worked, scheduling, time off requests etc

Cons

I found that from time to time the app would crash, not properly record clock-ins/outs or lunch breaks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Mortgage Officer

Financial Services

### "Easy to use system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

Overall, my experience with Workday HCM has been positive. It’s a reliable and user-friendly system that makes it easier to manage everyday HR tasks. While there are a few areas that could be more streamlined, it generally helps improve efficiency and keeps everything organized in one place.

Pros

I like how easy Workday HCM is to use and navigate. Everything is in one place, which makes managing HR tasks much more convenient. The self-service features and real-time information also help save time and make day-to-day tasks more efficient.

Cons

Sometimes it can be a little difficult to find specific features, especially if you don’t use them often. Certain processes also feel more complicated than they need to be, and reporting can take some time to get used to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kandice S.

Manager

Recreational Facilities and Services

### "Everything in one place "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

March 29, 2026

Pros

All the documents are in one spot, employee logs in and sees everything that they need to complete and there is no back and forth with questions

Cons

For contract staff having to change/create a new password for them every time can be annoying for the employee. It is also a big learning curve trying to figure out the system as an employee

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Vincent C.

Senior Technical Level Designer

Entertainment

### "A great tool for employee and human ressource"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

March 26, 2026

It’s been great, we’ve been using it for years at my job and it has offered us everything we need for the employees

Pros

It’s a very powerful tool to track employees timesheet, performance, objectives and progression in the company.

Cons

The user interface, even if it was improved in the last few years, still needs improvement. I think they should hire UI designer with experience to fix it once for all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Mitchell D.

Treasury Associate

Banking

### "Useful and Resourceful "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 18, 2026

Overall experience is fairly great. I would rate it from four out of five as applications can become more developed. Wasn't able to find a Salesforce integration unless I missed it but would be nice to integrate with such enterprise tools as well as CRM integrations for full panel summary of everything like Tableau does.

Pros

I really enjoy Workdays user interface. It makes the process for payroll schedule submissions and career development reviews easier and well organized. The layout is perfect for reporting and HR management.

Cons

They don't have a dark mode option, everything is so bright on screen by default. Need more user options for employees to co create task list rather permissions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Dev Manager

Computer Software

### "Great tool to manage my team and my own career"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 7, 2026

Overall, my experience with Workday HCM has been positive so far. As a manager, I use several of the platform’s features on a regular basis, including reviewing employee information, managing absences, and accessing training-related tools. The system generally makes it easy to perform these tasks in one centralized place, which helps streamline day-to-day management activities. The interface is clear and most functions are intuitive, allowing me to quickly find the information I need and complete routine HR processes efficiently. While there are some areas that could be improved, such as report speed and navigation, the overall experience has been good and the platform provides useful tools that support effective team management.

Pros

I appreciate how Workday HCM integrates multiple HR functions into one platform. The learning and training integrations are particularly valuable because they connect learning management tools with employee profiles. This makes it easier to track certifications, training progress, and professional development in a centralized place. I also like the simple and intuitive user interface. Navigating the system is straightforward, which improves the experience for both employees and administrators. The absence calendar is especially useful because it provides a clear visual overview of time off, helping employees request leave and allowing managers to quickly see team availability. Overall, Workday HCM offers an integrated and user-friendly environment that helps simplify HR processes and support effective workforce management.

Cons

One aspect I liked the least about Workday HCM is that report generation can sometimes be slow, especially when working with larger datasets or more complex reports. This can affect efficiency when quick access to information is needed for decision-making or operational tasks. In addition, it is not always easy to find the right report within the system. With the large number of available reports and options, navigating to the specific one you need can take some time. Improving report discoverability and performance would make the reporting experience smoother and more efficient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Ricky R.

Oncology Financial Navigator

Hospital & Health Care

### "Great Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 3, 2026

As a user, I have felt more connected with HR management, especially when they create a "ticket," and you can see what steps are taken to get my issue resolved. Kudos!

Pros

The ease of use for users to view multiple facets of their employment, including payroll, learning, benefits, and personal data.qq

Cons

Sometimes navigation is not very intuitive, and the learning curve can be steep. If you figure it out, the tools are very useful.

Switched from

[Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

I was not involved in the switch decision making so I don't know the reason.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Martin L.

sdr

Information Technology and Services

### "A good HR platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 2, 2026

Pros

I like having everything in one place, from payroll and benefits to performance reviews. It's convenient to be able to write reviews about your co-workers on the platform as well.

Cons

The user interface can feel a bit rigid and 'corporate.' Sometimes, simple tasks like finding a specific tax document require clicking through too many sub-menus

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

App Developer

Information Technology and Services

### "Comprehensive but Complex HR Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 26, 2026

Overall, Workday HCM is powerful and comprehensive, offering robust HR solutions, though it can be complex for newcomers.

Pros

I appreciated Workday HCM’s unified platform—streamlining HR, payroll, and talent management with intuitive, real-time insights.

Cons

The system can feel complex and overwhelming, with a steep learning curve for new users navigating its features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Cameron T.

IT Service Desk Analyst

Financial Services

### "The Most User Friendly HR System!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

Workday is a very complete HR system which I have had the pleasure of using first hand as a user, and I'm very satisfied by it's features, how easy to navigate it is, and how easy it is to update any personal information I need to. I would wholeheartedly recommend workday to a business looking for a reliable HR system having experienced using it as a user, it is so complex in it's features but also seamless to navigate which makes it a great detailed system.

Pros

Workday is a very user friendly HR interface, and allows me easy access when it comes to booking my annual leave, submitting overtime requests when work has been completed out of hours, reviewing my benefits packages and ensuring all of my emergency contacts are up to date. It is the most comprehensive, detailed and straightforward HR system I have personally used, and I wholeheartedly recommend it as a user, and I imagine it is very straight forward to administrate as well given how easy to navigate it is.

Cons

It is very hard to be negative / suggest improvements about workday, but I would say the one thing stopping it from being a complete user friendly system is the lack of customisation, for example there is no ability to set your own theme / colour code certain things which may cause accessibility issues for some people. Seeing this implemented would be nice but it is not a necessary addition.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

## FAQs

Yes. Workday HCM supports small and midsize businesses through configurable packages and deployment options. These are designed to meet the needs of growing organizations without requiring enterprise-level infrastructure.

No. Workday HCM does not publish pricing on its website. Costs vary based on modules, deployment scope, and organization size. Buyers must contact Workday directly for a custom quote.

Workday HCM offers a mix of native and third-party integrations across HR, finance, and IT systems. These include prebuilt connectors, APIs, and low-code tools managed through the Workday Integration Cloud.

Yes. Workday HCM offers global payroll capabilities through certified integrations and partnerships. It supports payroll in over 60 countries and includes real-time compliance and reporting tools.

Workday HCM offers personalized onboarding plans that guide new hires from offer to full integration. Features include preboarding content, role-based task flows, and analytics to track onboarding effectiveness.

Workday Skills Cloud is an AI-powered framework that maps employee skills across roles and geographies. It helps organizations identify gaps, support internal mobility, and align talent strategies with business goals.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Workday HCM’s own online content in August 2025, including the product's website and its social media channels.
    

## Related reading

### [Capterra’s 2025 HR Software Trends: How Leading Organizations Transform Talent With Technology](https://www.capterra.com/resources/hr-software-trends-ai-talent-transformation/)

Published July 24, 2025 by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/) and [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/)

### [Capterra’s 2025 Tech Trends Report: Where Regretful HR Software Purchases Go Wrong](https://www.capterra.com/resources/tech-trends-hr-software-purchase-regret/)

Published November 18, 2024 by [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) and [Carolyn Santa Maria](https://www.capterra.com/resources/author/carolyn-santa-maria/)

### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/)

Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/)

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