# Norton AntiVirus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Norton AntiVirus Software - reviews, pricing plans, popular comparisons to other Network Security products and more.

Source: https://www.capterra.com/p/648/Norton-Security

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# 

 Norton AntiVirus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Norton AntiVirus

## What is Norton AntiVirus?

Protecting your data and information is our only concern. Its why Norton makes this bold promise to you: From the moment youre eligible for the Norton Virus Protection Promise, a Norton expert will help keep your devices virus-free or well refund your money.

## What is Norton AntiVirus used for?

[Network Security](https://www.capterra.com/network-security-software/)

Overall rating

Based on 4,461 user reviews

Reviews sentiment

Positive

86%

Neutral

9%

Negative

5%

Pros & cons

Comprehensive security and control features

Consistent protection and trustworthiness

Noticeable system slowdowns

Frequent and disruptive pop-ups

Starting price

$59.99

Flat Rate, Per Year

Free trial  
available

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Do you work for Norton AntiVirus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.nortonlifelock.com&name=Norton AntiVirus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Norton AntiVirus

4.4 (4,461)

VS.

[4.5 (241)](https://www.capterra.com/p/172277/ManageEngine-Firewall-Analyzer/reviews/)

Starting Price

$59.99

Flat Rate, Per Year

Starting Price

$395

Other, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (4,461)

Ease Of Use

4.5 (446)

Value For Money

4.1 (3,353)

Value For Money

4.6 (415)

Customer Service

4.2 (3,035)

Customer Service

4.7 (410)

## Norton AntiVirus alternatives

[4.4 (89)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/)

Starting price

$245.00

Per User, Per Month

[4.5 (280)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/)

Starting price

$238.00

Per User, Per Month

Highest Rated

[WatchGuard Firebox](https://www.capterra.com/p/154706/Unified-Threat-Management/)

[4.8 (446)](https://www.capterra.com/p/154706/Unified-Threat-Management/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/154706/Unified-Threat-Management/)

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

[4.6 (1,391)](https://www.capterra.com/p/166743/NordVPN/reviews/)

Starting price

$11.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/166743/NordVPN/)

[View all alternatives](https://www.capterra.com/p/648/Norton-Security/alternatives/)

## Who uses Norton AntiVirus?

Based on Capterra reviews from the past 3 years

## Pros and Cons

Comprehensive security and control features

89% positive reviews out of 1659

Most reviewers report security and access control deliver robust threat protection, frequent updates, and customizable safeguards.

Zenith K

Owner, 2 - 10 employees.

"This impressive combination of user accessibility, effective performance, and reliable security makes Norton a standout choice for those seeking to protect their network systems."

Noticeable system slowdowns

84% negative reviews out of 344

Most users report performance and speed issues, with frequent slowdowns, lag, and delays during scans or updates.

Mohit B

Technical, 51 - 200 employees.

"The only thing it somewhat downgrades itself is it is so heaviness just slow down the other features using."

Consistent protection and trustworthiness

91% positive reviews out of 150

Most reviewers describe reliability as providing dependable security, consistent performance, and peace of mind daily.

Frequent and disruptive pop-ups

87% negative reviews out of 220

Most users comment pop-ups are persistent, interrupt workflow, and often promote upgrades or display non-critical notifications.

Stacy L

Owner, 1 employee.

"They upsell additional services via popups which can get frustrating"

Seamless system and tool integration

89% positive reviews out of 38

Most reviewers indicate integrations are smooth, supporting multiple platforms and enhancing security across business workflows.

High resource consumption concerns

77% negative reviews out of 173

Most reviewers find resource usage excessive, causing heavy RAM and CPU demands that impact overall device responsiveness.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Threat Response

4.5 (1,220)

67.70% of 1220 reviewers that rated this feature as important or highly important

With this capability, you get rapid detection and quarantine of threats, including viruses, malware, ransomware, and phishing. Some reviewers find the instant alerts, automatic removal, and customizable blacklist/whitelist options valuable for keeping devices and sensitive data safe.

Access Controls/Permissions

4.4 (1,114)

57.72% of 1114 reviewers that rated this feature as important or highly important

Norton gives you flexible controls to manage app, website, and user permissions, including parental controls and firewall settings. Reviewers appreciate customizing access, whitelisting trusted software, and blocking unwanted apps, which helps protect sensitive data and tailor security for different users.

Activity Monitoring

4.4 (265)

64.91% of 265 reviewers that rated this feature as important or highly important

It helps you stay informed about your device’s security by constantly monitoring downloads, browsing, emails, and network activity. Reviewers appreciate real-time alerts, background checks, and notifications about suspicious activity, which help prevent threats before they cause harm.

Anti Virus

4.6 (207)

67.63% of 207 reviewers that rated this feature as important or highly important

Norton AntiVirus offers robust virus detection and removal, frequent updates, and real-time protection. Users think it reliably blocks malware, ransomware, and spyware, keeping devices secure. Some reviewers mention it works well across desktops and mobile, but a few feel other apps perform better.

Risk Alerts

4.5 (194)

65.46% of 194 reviewers that rated this feature as important or highly important

You receive prompt, real-time notifications about potential risks, including malware, viruses, and unsafe websites. Reviewers appreciate timely alerts, clear risk ratings, and guidance for resolving issues, though some mention frequent or false positives and wish for improved notification display.

Alerts/Notifications

4.4 (175)

60.57% of 175 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Norton AntiVirus 13 features

Norton gives you flexible controls to manage app, website, and user permissions, including parental controls and firewall settings. Reviewers appreciate customizing access, whitelisting trusted software, and blocking unwanted apps, which helps protect sensitive data and tailor security for different users.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

It helps you stay informed about your device’s security by constantly monitoring downloads, browsing, emails, and network activity. Reviewers appreciate real-time alerts, background checks, and notifications about suspicious activity, which help prevent threats before they cause harm.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Norton AntiVirus offers robust virus detection and removal, frequent updates, and real-time protection. Users think it reliably blocks malware, ransomware, and spyware, keeping devices secure. Some reviewers mention it works well across desktops and mobile, but a few feel other apps perform better.

Receive and/or send email notifications for urgent updates, requests, or other information

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

You receive prompt, real-time notifications about potential risks, including malware, viruses, and unsafe websites. Reviewers appreciate timely alerts, clear risk ratings, and guidance for resolving issues, though some mention frequent or false positives and wish for improved notification display.

At least a username and password is required to access the system

With this capability, you get rapid detection and quarantine of threats, including viruses, malware, ransomware, and phishing. Some reviewers find the instant alerts, automatic removal, and customizable blacklist/whitelist options valuable for keeping devices and sensitive data safe.

Extend virtual private network over public networks to enable protected information exchange

Features

4.4 (4,461)

4.4

Based on 4,461 reviews

## Pricing

Value for money

4.1 (3353)

Free Trial

[View pricing plan details](https://www.capterra.com/p/648/Norton-Security/pricing/)

Norton AntiVirus Plus

$59.99

Flat Rate,Per Year

It includes:

-   100% Virus Protection Promise
-   2gb Cloud Storage
-   Anti Spyware
-   Antivirus
-   Malware Protection; Online Threat Protection
-   Password Manager
-   Smart Firewall

Norton 360 Standard

$84.99

Flat Rate,Per Year

It includes:

-   100% Virus Protection Promise
-   50gb Cloud Storage
-   Anti Spyware
-   Antivirus
-   Dark Web Monitoring
-   Malware Protection; Online Threat Protection
-   Parental Control
-   Password Manager
-   PC Safecam
-   Privacy Monitor
-   School Time
-   Secure VPN for up to 5 Devices
-   Smart Firewall

Norton 360 Deluxe

$104.99

Flat Rate,Per Month

It includes:

-   100% Virus Protection Promise
-   50gb Cloud Storage
-   Anti Spyware
-   Antivirus
-   Dark Web Monitoring
-   Malware Protection; Online Threat Protection
-   Parental Control
-   Password Manager
-   PC Safecam
-   Privacy Monitor
-   School Time
-   Secure VPN for up to 5 Devices
-   Smart Firewall

Norton 360 Premium

$124.99

Flat Rate,Per Year

It includes:

-   100gb Cloud Storage
-   100% Virus Protection Promise
-   Anti Spyware
-   Antivirus
-   Dark Web Monitoring
-   Malware Protection; Online Threat Protection
-   Parental Control
-   Password Manager
-   PC Safecam
-   Privacy Monitor
-   School Time
-   Secure VPN for up to 10 Devices
-   Smart Firewall

Value for money

4.1 (3,353)

4.1

Based on 3,353 reviews

## Support, customer service and training options

Customer Service

4.2 (3035)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (3,035)

4.2

Based on 3,035 reviews

## User reviews

Overall rating

4.4

Based on 4,461 reviews

Filter by rating

5(2678)

4(1175)

3(405)

2(139)

1(64)

Mentioned topic

Sorted by most recent

Bryan J.

Computer Fixer

Accounting

### "Norton Antivirus"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2026

I had a great experience with the virus software and I plan on to keep using it throughout my computer works and such.

Pros

The antivirus worked really well and was able to detect infections I had on my laptop and it was able to remove them!

Cons

The least likely thing I didnt like about the antivirus is the fact that it took up too much memory and was slow at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

COO

Financial Services

### "Norton is dishonest"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 20, 2025

I had Norton for years. Got tired of constant pop-up upsells. i cancelled and uninstalled on all devices. I got charged the renewal anyway. I cought it 6 months later. I asked to cancel/refund. They refused pro-rated refund of any kind. I had to use the chat twice and call twice before I got the final verdict. I will be paying for it 6 more months. Their policy is you can only cancel in the first 60-90 days to get refunded. After that, no more refunds are possible. What do you call it when someone takes money for a service they dont provide ?

Pros

it has adequate end point protection. It has several add-ons that you can use. Its well known and trusted.

Cons

Uses a lot of bandwidth. Constant upsells with additional software offerings. Customer service hard to reach. Cancellation procedures are a scam.

Alternatives considered

[Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/)

Reasons for choosing Norton AntiVirus

More familiar with Norton. Stuck with what I knew

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Kelly W.

Day Porter

Facilities Services

### "Norton keeps you safe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 5, 2025

Pros

Its easy to you and protects me from any dangerous malware. I like that it is always scanning for any issues.

Cons

There isn't anything that I can think of at the moment. So far i have not had any issues with the application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

raulton r.

Inspector

Real Estate

### "It got a little better over the years"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

August 24, 2025

Software runs smoother now. Interface is nicer to look at. It still does its job which is priority number one

Pros

It does what it's supposed to do, runs in the background and catches the viruses that I forget may be lurking

Cons

Still seems to be a heavy burden on the CPU still but it seems that it is an improvement from a couple years ago

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Chris C.

Founder

Consumer Goods

### "Great product for security"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 27, 2025

My overall experience with Norton AntiVirus is very positive. Cheap subscription and can be used with all devices.

Pros

Having an easy interface and the Malware protection are the two biggest positives about Norton AntiVirus.

Cons

High CPU usage is the thing I like least about the product. During scans Norton AntiVirus is very resource heavy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Robert M.

Sr Full Stack Developer

Computer Software

### "Great protection and value"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 7, 2025

Pros

This program offers Full protection against internet threats. I trusted this product for the past 10 years.

Cons

Occasionally and depending on the computer setup, it could make some programs run a little slow, but it is not too noticeable.

Alternatives considered

[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)

Reasons for choosing Norton AntiVirus

We selected Norton because of its many features and affordable cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Sarah F.

MA

Hospital & Health Care

### "Norton's amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2025

My overall experience is pretty good, i mean it did it's job and protected and secure my computer data.

Pros

My favorite thing about Norton Antivirus is that I know my data is protected andc secure and i don't have to worry!

Cons

The only con i have about Norton is the fact that it's so expensive but for the quality, i guess i can't complain.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kari H.

Veterinary Technician

Veterinary

### "A reliable antivirus software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 10, 2025

Norton has been my go to antivirus program for years, going back as far as my childhood when my father worked in IT and installed it on our home computers.

Pros

Norton works well at detecting potential threats and is easy to install. There is also a web extension for Google Chrome which is an added layer of security.

Cons

The cost may be prohibitive for some users. Occasionally it can take an extended period of time to scan for viruses as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Paul L.

Locksmith

Security and Investigations

### "Buyer Beware"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 8, 2025

3 chats with support and 2 phone calls and they still refuse to instruct me on how to uninstall norton. My norton was set up with a password protection so that it couldn't let someone access it and mess up firewall settings...etc... After FINALLY getting it through their head that I am NOT trying to change my password for online access, they advised me to use the "Removal Tool" after I wouldn't let them connect remotely to my computer due to client protected files in which I could be sued if something happened. So after 5 attempts of trying to use the tool in normal mode and safe mode, it still insisted on a password that was created to allow access to the software settings, thus failing to allow uninstalling. I requested to PLEASE just tell me what you were going to do remotely and I will follow along. NOPE, not happening!!!! Here is the thing!!! If Norton sees that your subscription needs renewing, they won't help you until you renew it. That's how they hold you ransom to staying with them. You can't uninstall it if you forget the password because they want you to reinstall it so as to allow you to get back on Norton and reset the password, which is where you have to renew your subscription. Very very ignorant and a scamming way to make you buy norton. Thank you for nothing NORTON.....BUYER BEWARE!!!!!

Pros

Unsubscribing from Norton and never using them again and the comfort of knowing they will never get my business again

Cons

Terrible Support after 5 attempts of trying to uninstall norton and them not offering to help because I wouldn't renew my subscription

Alternatives considered

[Bitdefender Antivirus Plus](https://www.capterra.com/p/266585/Bitdefender-Antivirus-Plus/)

Reasons for choosing Norton AntiVirus

Thought they were good until it came time I needed support and found out that they hold you ransom to their software if they see you haven't renewed your subscription

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Misti T.

Hiring Manager

Package/Freight Delivery

### "Have confidence Online "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2025

It has made being on line so much safer. I don’t worry as much about being hacked and getting viruses. I get notifications when a site might not be safe. It puts my mind at ease

Pros

I love how safe I feel, with the parental controls. Best ones we’ve found. I don’t worry as much who my kids are talking to.

Cons

It blocks some video appointments on my phone, with my Dr but other than that haven’t found anything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/648/Norton-Security/reviews/)

Popular comparisons

[WatchGuard Firebox vs Norton AntiVirus](https://www.capterra.com/compare/648-154706/Norton-Security-vs-Unified-Threat-Management)[NordVPN vs Norton AntiVirus](https://www.capterra.com/compare/648-166743/Norton-Security-vs-NordVPN)[ManageEngine Firewall Analyzer vs Norton AntiVirus](https://www.capterra.com/compare/648-172277/Norton-Security-vs-ManageEngine-Firewall-Analyzer)[Malwarebytes for Business vs Norton AntiVirus](https://www.capterra.com/compare/648-251770/Norton-Security-vs-Malwarebytes-for-Business)[ManageEngine Network Configuration Manager vs Norton AntiVirus](https://www.capterra.com/compare/648-172274/Norton-Security-vs-Network-Configuration-Manager)[ESET Endpoint Security vs Norton AntiVirus](https://www.capterra.com/compare/648-151915/Norton-Security-vs-ESET-Endpoint-Security)[Cisco AnyConnect vs Norton AntiVirus](https://www.capterra.com/compare/648-169495/Norton-Security-vs-VPN-and-Endpoint-Security-Clients)[Cloudflare vs Norton AntiVirus](https://www.capterra.com/compare/648-155191/Norton-Security-vs-Cloudflare)

[Cisco Duo vs Norton AntiVirus](https://www.capterra.com/compare/648-228827/Norton-Security-vs-Duo-Security)[Avast Ultimate Business Security vs Norton AntiVirus](https://www.capterra.com/compare/648-170318/Norton-Security-vs-Avast-Business-Antivirus-Pro-Plus)[Norton Secure VPN vs Norton AntiVirus](https://www.capterra.com/compare/648-169494/Norton-Security-vs-Norton-Wifi-Privacy-VPN)[TunnelBear vs Norton AntiVirus](https://www.capterra.com/compare/648-146806/Norton-Security-vs-TunnelBear)[Bitdefender GravityZone vs Norton AntiVirus](https://www.capterra.com/compare/648-58388/Norton-Security-vs-BitDefender-Enterprise-Manager)[SentinelOne vs Norton AntiVirus](https://www.capterra.com/compare/648-152564/Norton-Security-vs-Endpoint-Protection-Platform)[AVG Internet Security Business Edition vs Norton AntiVirus](https://www.capterra.com/compare/648-199318/Norton-Security-vs-AVG-Internet-Security-Business-Edition)[GoodAccess vs Norton AntiVirus](https://www.capterra.com/compare/648-208155/Norton-Security-vs-GoodAccess) 

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