# LiveChat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LiveChat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/62194/LiveChat --- # LiveChat Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LiveChat ## What is LiveChat? LiveChat is a live chat application that can be integrated into your website to capture more leads and close more sales. Having LiveChat on your website means that on-site visitors can send you their questions and receive answers in no time. ## What is LiveChat used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Customer Service](https://www.capterra.com/customer-service-software/)[Help Desk](https://www.capterra.com/help-desk-software/) Top alternative Featured Overall rating Based on 1,717 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Intuitive and simple interface Efficient real-time communication High cost for features Connection and speed issues Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LiveChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.text.com&name=LiveChat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LiveChat 4.6 (1,717) VS. [4.7 (24,066)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $25 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,683) Ease Of Use 4.6 (22,621) Value For Money 4.5 (1,235) Value For Money 4.5 (15,203) Customer Service 4.6 (1,269) Customer Service 4.4 (13,467) ## LiveChat alternatives [4.7 (1,755)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,076)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,411)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (986)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/62194/LiveChat/alternatives/) ## Who uses LiveChat? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and simple interface 95% positive reviews out of 361 Most users describe ease of use as a major benefit, highlighting quick setup and minimal learning curve. High cost for features 42% negative reviews out of 142 Some users say pricing is steep, especially for small businesses, with extra charges for additional users and features. Efficient real-time communication 93% positive reviews out of 87 Most reviewers indicate communication is fast, reliable, and enables multitasking with instant message delivery. Devin F Owner, 1 employee. "It is by far the quickest and most efficient way to communicate with a since of uniformity with all questions and concerns" Connection and speed issues 73% negative reviews out of 106 Most users report performance and speed problems, including lag, disconnections, and slow response during high demand. Abdullah K Software engineer, 11 - 50 employees. "Typing lag: Depending on the internet connection and devices, live chat can be affected by typing lag, which can slow down the conversation and make it less efficient." Remote-friendly team collaboration 95% positive reviews out of 65 Most users report team collaboration is seamless, supporting remote work, easy onboarding, and responsive support. Ashutosh K Content Writer, 201 - 500 employees. "It helped me to connect with my IT team having problem in my laptop." Unreliable message notifications 37% negative reviews out of 101 Some users report message notifications are delayed, missing, or inconsistent, causing missed alerts and communication gaps. Destiny B Bartender, 1 employee. "It always updates at the wrong time, causing me to not receive messages" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Real-time Consumer-facing Chat 4.6 (275) 58.55% of 275 reviewers that rated this feature as important or highly important With this capability, you connect instantly with customers, offering prompt, human support and increasing satisfaction. Some reviewers find it boosts sales, is easy to use, and is preferred over phone calls, though a few mention occasional response delays during high traffic. Mobile Access 4.6 (272) 58.46% of 272 reviewers that rated this feature as important or highly important LiveChat offers you seamless access from any device, letting you support customers or respond to chats on the go. Users think mobile access is convenient, practical, and essential, though a few mention the mobile app can be less intuitive than the web version. Transcripts/Chat History 4.5 (226) 50.88% of 226 reviewers that rated this feature as important or highly important It gives you a reliable way to revisit past conversations, track issues, and ensure follow-up. Reviewers appreciate easy access to chat records for quality assurance, training, and resolving disputes, though some wish for better organization and search options. File Sharing 4.4 (167) 43.71% of 167 reviewers that rated this feature as important or highly important You can easily share documents, images, and resources in real time during chats. Reviewers indicate file sharing is quick, user-friendly, and valuable for collaboration, though some mention it’s basic and could be more advanced for complex needs. Support Ticket Management 4.4 (152) 53.29% of 152 reviewers that rated this feature as important or highly important It helps you organize, prioritize, and resolve customer issues efficiently. Some users say ticket creation is straightforward and tracking is easy, but a few report limited workflow options and occasional delays compared to live chat responses. Reporting/Analytics 4.5 (152) 50.00% of 152 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data LiveChat 133 features Define levels of authorization for access to specific files or systems Informs of any account changes and notifications Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Uses AI to condense large amounts of text, audio, or video data into a coherent form System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Create and automatically send premade copy in response to customer messages Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Identify customers at risk of migration and activate strategies to retain them Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Configure existing workflows to meet your organization's needs Manage, organize, and store contact information The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Visualize and analyze customer experience across all touchpoints and channels Store and organize information about customers and previous interactions A website or login for customers to access information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Defines specific deal parameters to negotiate and secure deals Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service You can easily share documents, images, and resources in real time during chats. Reviewers indicate file sharing is quick, user-friendly, and valuable for collaboration, though some mention it’s basic and could be more advanced for complex needs. Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Geographic location of visitors determines behavior of the software Calculate a company, client account or person's health via a scoring system Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Identify different languages Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Templated responses for responding quickly to recurring support requests Automate workflows and trigger campaigns based on customer actions LiveChat offers you seamless access from any device, letting you support customers or respond to chats on the go. Users think mobile access is convenient, practical, and essential, though a few mention the mobile app can be less intuitive than the web version. Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage and support multiple languages Allows users to manage data from a number of sources Identify, track, and respond to negative feedback Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Form to collect visitor contact information when live chat isn't available Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency Copy on the page or chat window encouraging the user to engage with the chat option Streamlining repetitive tasks and activities through automated and predefined workflows Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. With this capability, you connect instantly with customers, offering prompt, human support and increasing satisfaction. Some reviewers find it boosts sales, is easy to use, and is preferred over phone calls, though a few mention occasional response delays during high traffic. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Set and monitor service level agreements to ensure timely response and resolution Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. It helps you organize, prioritize, and resolve customer issues efficiently. Some users say ticket creation is straightforward and tracking is easy, but a few report limited workflow options and occasional delays compared to live chat responses. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Automatically handle routine, repetitive tasks and processes without the need for manual intervention Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues It gives you a reliable way to revisit past conversations, track issues, and ensure follow-up. Reviewers appreciate easy access to chat records for quality assurance, training, and resolving disputes, though some wish for better organization and search options. Transfer queries and organize messages between agents Review data from past periods to reveal recurring tendencies and predict future performance Track and interpret metrics on the usage of company resources Interact with data visualization elements, such as charts and graphs, to drill down into data SaaS, web-based, online deployment An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (1,574) 4.5 Based on 1,574 reviews ## Pricing Value for money 4.5 (1235) Free Trial [View pricing plan details](https://www.capterra.com/p/62194/LiveChat/pricing/) Starter $25.00 Per User,Per Month It includes: - One Assistant - Website - Apps - Direct Chat Link - Facebook Messenger - up to 100 visitors - Multiple website support - Applications - Inactivity message - Customer details - Agent rating - Transfers Team $59.00 Per User,Per Month It includes: - SMS - Canned responses - Private canned responses - Canned response suggestions - Custom customer segments - Chat tagging - File sharing - Routing rules based on URL - Automated tags - LiveChat Dashboard - Chat statistics - Tags usage Business $89.00 Per User,Per Month It includes: - Tag suggestions - Text enhancement - Chat summary - Apple Messages for Business - Routing rules based on geolocation - Chat takeover - Work scheduler - Agent activity - Agent performance - Chat duration - Chat response - On-demand reporting Value for money 4.5 (1,235) 4.5 Based on 1,235 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Jira](https://www.capterra.com/p/19319/JIRA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (1269) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (1,269) 4.6 Based on 1,269 reviews ## User reviews Overall rating 4.6 Based on 1,717 reviews Filter by rating 5(1207) 4(429) 3(62) 2(13) 1(6) Mentioned topic Sorted by most recent SG Swagat G. Founder and CEO Arts and Crafts ### "Great Live Chat plugin for WordPress websites" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 17, 2026 Pros LiveChat plugin has really helped us with the activating livechat feature on our business website. It is easy to set up, very reliable and has helped us capture more leads and close more sales. Cons The pricing is something that could be improved. It feels a bit high if compared with other competitors. Switched from [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Just wanted to try a new product, there was no specific reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Colleen P. Director of Programming Non-Profit Organization Management ### "Excellent Tools for Responsive and Efficient Client Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 As a non-profit employment service organization, Opportunities for Employment (OFE) values tools that help us respond quickly, professionally, and consistently to the people we serve. LiveChat, ChatBot, and Helpdesk have been very beneficial for our team. LiveChat allows us to connect with job seekers and community members in real time, making it easier to answer questions, provide guidance, and create a welcoming first point of contact. ChatBot helps us extend support beyond regular office hours by responding to common inquiries and directing people to the right information or next steps. Helpdesk gives our team a more organized way to manage inquiries, track follow-up, and ensure nothing gets missed. Together, these tools have improved our responsiveness, strengthened the client experience, and helped us serve people more efficiently. Pros LiveChat, ChatBot, and Helpdesk have been excellent tools for OFE. They have helped us improve responsiveness, organize inquiries, and provide better support to the job seekers and community members we serve. LiveChat makes real-time communication easy, ChatBot helps with quick answers and after-hours support, and Helpdesk keeps our team coordinated and efficient. These tools have strengthened our service delivery and improved the overall client experience. Cons Setting up LiveChat and a ChatBot can be a bit overwhelming, but the support team is excellent and will walk you through any challenges that occur. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joseph H. Executive Director Government Relations ### "How to get to the bottom of an upgrade or downgrade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 2, 2026 Quick. Easy to use. Easy to reach someone. Easy to navigate. Completely useful in every way one should expect from a LiveChat. Pros Everything! But is a bit pricey overall. I really like the way it is added seamlessly into my websites. Cons Price for upgrade beyond Starter Plan. If only there was a better way to upgrade to at least one more seat without being charged so much more than only one seat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Scott M. Owner Alternative Dispute Resolution ### "Waxstop - \[sensitive content hidden\] Saved ME" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 very good platform. Pros \[sensitive content hidden\] got me back into my old account as i was still being charged but wasnt using it for so long. Cons nothing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mai M. Managing Director Hospitality ### "Chatting with LiveChat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2026 It's been an invigorating experience for our team while we implement the broad range of customization tools as well as relying on the AI copilot to further enhance the client experience. Pros Loving the versatility and customization available within the software. We're already integrating it with other apps we use to create a really curated experience for our clients. Cons No cons! I have always wanted to onboard LiveChat after using it myself as a consumer. Now using it as a business user, I find it super easy to adopt and implement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jacob G. Operations Computer Games ### "Thanks for the assistance rendered by Support." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 27, 2026 So far it is pretty good. There are always areas to improve the platform. Will be great to include more automation system with respect to AI. Pros Customer Support is always on hand to help. A good customer support platform for businesses to deploy. Cons Should have more Apps or Tools as part of the generic platform rather than having to pay for many of them. E.g. Ticketing system for tracking and monitoring. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Max D. Night Audit Hospitality ### "Reliable and user-friendly Live Chat solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2026 Overall, my experience with LiveChat has been very positive. It has improved communication efficiency and helped provide faster support to customers. The setup process was straighfoward, and the platform has remained reliable in day-to-day use. While there are minor limitation, the benifits outweight the drawbacks, making it a solid choice for businesses looking to enhance customer interaction. Pros LiveChat stands outfor its ease of use and quick setup . The interface is clean and intuitive, making it easy for both new and experienced user to navigate without much training. Customer support is responsive and helpful whenever issues come up. The platform offers strog communicationtools, including real-time chat updates, canned responses, and integrations with other systems. Overall, it delivers great value for money considering the features and reliability. Cons One downside is that someadvanced features require higher-tier plans, which can get expensive over time. The customization options, while decent, could be more flexible for branding and workflow automation. Occasionally, updates may change the layout or sttings, requiring users to readjust. Also, reporting features could be more detailed for deeper analytics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP James P. Member Restaurants ### "API Technical Issues Resolved Quickly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2026 Amazing! Pros \[sensitive content hidden\] was super helpful with a very tedious technical roadblock! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Dmytro H. CTO Health, Wellness and Fitness ### "Great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 14, 2026 Several issues were resolved swiftly and professionally; a solution was found and the situation was saved Pros Quick and effective support, even on Saturday evening. I am completely satisfied with the service provided Cons I honestly can't point out any downsides. LiveChat’s support has been consistently reliable, responsive, and helpful, leaving me completely satisfied with the experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LT Lisa T. Onwer Construction ### "Best feature, integration, and automation mix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 smooth and easy so far. All of our set up issue were handled quickly by support chat and the knowledge base. Pros Best mix or features, integrations, and automation for a website chat service. I did a lot of research and signed up for a lot of free trial and this service won out. Chatbot integration was a major reason for this. Cons nothing so far, used this service back in 2021 and coming back to it after current tool fell behind in features. Switched from [Pure Chat](https://www.capterra.com/p/141708/Pure-Chat/) Better features and integration with our existing tools Alternatives considered [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Reasons for choosing LiveChat Easier to automate, better for no code low code Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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