# Page 7 | Absorb LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Absorb LMS the right Training solution for you? Explore 344 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/61763/Absorb-LMS/reviews --- Absorb LMS 4.5 (344) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Absorb LMS ## Showing most helpful reviews Showing 151-175 of 344 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MP Melissa P. Sr Instructional Designer Food Production Used the software for: 1-2 years ### "This is a solid LMS" March 11, 2024 4.0 Pros We now have one complete year of use with Absorb LMS. All of our training cycles have been successful. There were no issues with courses completing. If problems did come up, it was because of access getting into the system (a quirk of our integration), not a technology problem with the LMS itself. Cons Wish the standard version came with more of the advanced features available at the buy-up plan. Review Source Christina P. E-Learning and Communications Specialist Publishing Used the software for: 2+ years ### "Absorb does a lot of awesome things. A few tweaks could make it even better. " July 13, 2018 4.0 Pros Ease of course creation Branded dashboards Recently improved search page Options for badges and certificates Course and resource replication easy Cons Organization of Course and Resource folders is only alphabetical order No way to create groups through a CSV upload Enrollment and Resource availability rules limited for some items (i.e. can't exclude departments in enrollments) Review Source BV Bruno V. Coordonnateur apprentissage en ligne Medical Practice Used the software for: 2+ years ### "The Absorb LMS is very flexible" April 6, 2022 5.0 Pros Flexibility to adapt the solution to our specific needs and it's reliability. Our "rep" is very accessible and very helpful to bring solutions to our concerns. Cons the fact that we lost the file manager in the new admin interface and the search engine (not very efficient) Review Source VR Verified Reviewer Sr Manager, Learning and Development Consumer Goods Used the software for: 1-2 years ### "Easy to Use" June 14, 2022 5.0 Pros The admin side is very easy to navigate. They are open to new feature or advancement ideas. Cons There are a lot of workarounds. It is not always the most effective for complex structures. Review Source CC Christine C. Elearning Developer Hospital & Health Care Used the software for: 2+ years ### "simple to use, but QA poor and support prioritized by popularity votes on their customer forum site" March 25, 2017 2.0 had it for 3 years. our requirements were basic - no hr integration, no e-commerce, short term users, few courses. yet when we were faced with their sudden requirement for us to move/"upgrade" to their new system that contained functional and design continuity problems from the system version we were using, we were told that our problems would not be fixed due to the fact that not enough other customers had "voted" for the same issues to be fixed. that was a dealbreaker. :( Pros easy startup, easy to use (provided everything is working properly) Cons Software is AS-IS product. Difficulty getting help with system problems - first tool for them is interpersonal pleasantry, and email with article links to something that may or may not be addressing the reported problem. If there is not an easy out-of-the box solution (addressed by the link they send you by email), it will take many interactions and possibly a video screener of your problem before your issue is investigated. Individual learner issues are typically not investigated. Review Source EA Everett A. Technology Integration Specialist Individual & Family Services Used the software for: 1-2 years ### "Absorb has been an easy to use platform for meeting our eLearning needs for our community." August 30, 2017 5.0 It allows us to engage our community through eLearning by showing courses, webinars and lesson relevant to our field of work. It allows us to keep our learners engaged, connected and kept current with ideas and best practices. It allows us the opportunity to represent ourselves as experts in out field. Pros Creating and development course content in a straight-forward and simple manner. Enjoy making quick edits and updates to published courses. Ease of importing courses from various types of APIs. Support staff is very attentive and helpful with students and system issues. Administrator back end is very flexible and easy to use. Enjoy using the "impersonate" feature, which can identify problems quickly. Like that the framework of Absorb is still under development, which allows for new innovations, looking for ways to improve and stay relevant. Cons Reporting features still need a bit of development to allow for more control and options for what should be saved in the report export document. Giving more options for data being displayed by a student transcript. Some features of pulling data from the metrics can be a bit tricky. Review Source Jamie D. Learning Management System Administrator, Training Specialist Machinery Used the software for: 6-12 months ### "Great product that focuses on being good at one thing... Online learning." February 13, 2018 4.0 Pros Absorb was the first LMS that I worked with that fully supported HTML5. The interface was beautiful from a learner perspective and could be fully branded to your company. It was intuitive and supported all of the training types that we created and purchased. The company was easy to work with and provided support for our needs. Cons The backend/admin portal was separate from the user portal. Meaning, it was based on different technology (flash at the time), was actually hosted on a different part of the system and did not seem as unified as other systems I have worked with. It was still very functional, but left some to be desired. Review Source JE Jason E. Education Services Used the software for: ### "Great LMS solution" June 14, 2012 4.0 Absorb is a solid LMS and a great solution compared to any alternative we examined from a cost/benefit perspective. Things that are cons are more than made up for by the pure breadth of functionality available for the price, and they're very very good at taking customer feedback and making improvements to their product. I'd be comfortable recommending them to any business looking to start up a new LMS or replace an aging in-house system. Pros Nice interface and excellent feature set - great coupon tool, course bundles, shopping cart functionality, multi-module courses, lesson plans, forced pre-requisites, monitoring and reporting (SCORM and AICC), scheduling tool, assessments and surveys, discussion boards, linking resources to courses, multi-tiered and customizeable user/admin management, certificates, waitlist management, and customizeable automated email notifications. Integrates with our web-based training platform (Adobe Connect), supports both self-paced and instructor-led courses, responsive to customer requests, able to go from zero to fully-functional LMS in a matter of days. Great value. Cons Can be a bit clunky and non-intuitive, difficult to set up and classes as individual objects (each course requires the set-up of a separate instance, even if you want a 1:1 ratio between setup and delivery), finance-based reporting (and reporting in general, actually) is just OK (but getting better), Flash interface that requires pop-ups is a recurring complaint, needs better user account flexibility (i.e. ability for users to manage their information, change their password, etc.) and security (everything is stored/visible in clear text). Review Source Response from Absorb April 9, 2013 Thanks for the review! As of 2013 Flash and popups are gone with the new HTML5 interface. We have also added additional security options as well as learner password management. We're looking forward to your continued feedback! VE Viviana E. Executive Assistant Training Coordinator Computer & Network Security Used the software for: 2+ years ### "Great platform outstanding customer service " March 21, 2024 5.0 Pros That is user friendly. We can run reports. Send automatic notifications to all the learners. Cons The capability to be integrated with other platforms. Review Source ML Mike L. Loss Control Lead Insurance Used the software for: 2+ years ### "Absorb Review" June 10, 2022 5.0 Overall we are happy with the platform and ability to customize it for our clients. Pros Courses run more smoothly for our users than our previous platform. Cons The standard reporting leaves a lot to be desired. Review Source EC Erin C. Project Director Higher Education Used the software for: Less than 6 months ### "Exceptional implementation experience!" February 28, 2024 5.0 Pros Our biggest pluses for Absorb are the integration with Salesforce and users being able to take courses directly from salesforce and the ease of use for our admins to create and manage courses. Our implementation experience with \[sensitive content hidden\] as our Implementation Manager was exceptional. We always felt informed, supported, and capable of transitioning to our new LMS. Customer support ranging from the development team to the billing team has been outstanding. Cons The only thing we'd love to see is the ability for the Absorb design/customizations be able to transfer over to the Salesforce experience for users, for course branding consistency. Alternatives considered [MapleLMS](https://www.capterra.com/p/228013/MapleLMS/)[Forj](https://www.capterra.com/p/142015/Mobilize/) Switched from [Forj](https://www.capterra.com/p/142015/Mobilize/) We wanted to have a simpler process for variable pricing by audience and allow learners to access the courses directly from salesforce. Review Source hS hazlon S. Learning and Development Consultant Hospital & Health Care Used the software for: 6-12 months ### "Team Absorb provides the perfect mix of Yoda and Obi-Wan for anyone new to the LMS universe!" September 6, 2017 5.0 We introduced Absorb ten months ago and have been able to centralize/track a lot of internal and external learning for staff. These are exciting times and there is so much more to learn! Pros My favourite feature is the people behind the software and their willingness to provide meaningful/practical answers for each question I ask. There really are no silly questions and that is most reassuring for novel LMS users! I had no prior experience with this type of technology so it's been quite the learning curve for me and my organization. Thanks to Team Absorb's reliable customer service, I'm still learning something new each day! I also appreciate how many ways there are to customize the software for organizations of any size. We're relatively small (under 1,000 learners) but we have some unique features in our reporting structure. I was able to work with Team Absorb to build some behaviours/rules into our LMS that reflect our set-up and match the information coming in the nightly imports from our HRIS. Cons Right now, about 98% of supervisor approval requests make it to the supervisor but it would be awesome if 100% of the requests made it through. Review Source Jason E. Learning Program Manager Computer Software Used the software for: 1-2 years ### "Great LMS, Great Value" March 29, 2016 5.0 I worked for a fast-growing startup that needed a full-featured LMS, hosted, and didn't cost an arm-and-a-leg. Absorb LMS fit that bill and then some. I was super-impressed with the ease of use of their interface and the intuitive nature of their setup and processes. It also helped that they had tight integration with Adobe Connect, which was our preferred platform for web conferences. I strongly recommend them to anyone looking to implement a new LMS, or to replace an old, clunky, hard-to-use one. (And there are a lot of those out there...) Pros Intuitive, slick interfaces on both the front and back end. Easy to use and administer. User experience was fantastic. Highly responsive team addressing any concerns or issues. Cons Any cons that we ran into were dealt with in short order, and we were a relatively small client! Great customer support made this a dream process. Review Source AC Amy C. Account Manager Team Lead Information Technology and Services Used the software for: Less than 6 months ### "Absorb is a game-changer!" October 31, 2023 5.0 The onboarding experience was amazing! We felt heard, our questions answered, and we knew where to go to get help when we needed it. I love that we are not just emailing a bot. The fact that there are people responding is refreshing. Pros Absorb allows my company to track our customer learning progress to see if they are taking time outside our account manager meetings. It prevents repetitive meetings reviewing the same feature numerous times because customers need time to review topics. Cons It takes time to set up, but you get out what you put into any product. Review Source DK Dave K. HR Manager Medical Practice Used the software for: 1-2 years ### "Absorb LMS - Great Product and Customer Service" December 12, 2018 4.0 Overall I would highly recommend the Absorb LMS software to any company who is looking for a customized and affordable solution. They have an excellent implementation team that will work with you every step of the way until you are satisfied with the finished product. They also have a great customer service team that is always responsive to our needs and are willing to work with us to incorporate new updates to our system. Pros While working with the Absorb team we were able to fully customize an Learning Management System to fit the needs of our small company within the clinical trials space. We initially worked with a great implementation team who were very supportive in meeting with us each step of the way to gather the proper requirements for our final product. Once we were satisfied with our finished product we were able to easily introduce the software to our employees to use with minimal training required. We continue to be very pleased with the level of customer service Absorb provides when we have a new inquiry or suggestion for improving our employees' experiences. Cons The only con to Absorb's software was that they did not have a full suite of course content that met our needs in terms of internal training. We were able to work around this feature by uploading course content through another provider which was easily imported into our current system. Review Source AE Ami E. Learning & Engagement Manager Hospital & Health Care Used the software for: 1-2 years ### "Good user interface with excellent customer support" June 2, 2022 4.0 Have been able to increase training compliance and empower SMEs to use the platform more regularly Pros User interface is intuitive. Customer support staff is professional and responsive. Cons Difficult to personalize learning pathways Review Source CH Charles H. Sr. Operations Analyst Computer Software Used the software for: 2+ years ### "Reliable LMS" April 11, 2024 5.0 Pros Reliable LMS. The continual enhancements that continue to improve the Admin and the Learner experience. Cons Difficult experience a few years ago with the Professional Services team. Since that time, they have addressed the BI tool challenges that we identified to the PS team. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS Absorb met our requirements and seemed more intuitive. Review Source VR Verified Reviewer Consultant/Trainer Hospital & Health Care Used the software for: 1-2 years ### "Absorb 4 has been great, but really looking forward to Absorb 5" March 22, 2016 4.0 My company has been using Absorb 4 since 2012, and we've been mostly happy with the functionality and ease of use. The learner interface is very intuitive. Only downside for our institution was the inability to "hide" completed courses from the My Courses list. That has been fixed in Absorb 5, which is very good news. Administrators find the Admin interface fairly easy to use, but again we're excited about seeing the changes that come with Absorb 5. Pros Mobile friendly, good search capabilities, customizable with branding Cons Most of the cons for us were because we had an installed instance instead of cloud hosted. Updates were hard to process and therefore we were always multiple versions behind. These issues should be resolved with being hosted, since updates are pushed out automatically. Review Source VT Victorien T. Gestion de Clientele Accounting Used the software for: 6-12 months ### "Bon logiciel a" November 8, 2023 4.0 Pros Elle me permet de suivre facilement mes cours en ligne.a Cons Elle a besoin d'une connection internet stable. Review Source LG Lisa G. Academy strategy & planning manager Professional Training & Coaching Used the software for: Less than 6 months ### "Fun and Interactive LMS" March 19, 2022 5.0 The onboarding has been amazing. The support we have received from \[SENSITIVE CONTENT\] has been amazing. She is very knowledgeable and has a lot of patience. Pros I love the options and the customization abilities. Cons There are so many options that it starts to get confusing as to which features are the best for our usage Reason for choosing Absorb LMS Merit was just a way to offer a course certificate. It did not provide materials or options for online courses or resources. Switched from [Wisetail](https://www.capterra.com/p/133879/Wisetail-LMS/) There were a lot of limitations. Absorb adds alot more options. Review Source KW Ken W. Director of Congregational Vitality Non-Profit Organization Management Used the software for: 6-12 months ### "Leadership Development" February 13, 2021 5.0 Our experience with Absorb has been outstanding! Through this process we have run into several issues and questions. All of the support team has been great to work with. The help desk tickets we have submitted have all been resolved in 24 hours or less. Amazing! Pros The Absorb platform has been great for getting us up to speed quickly and ease of use for our learners. We are moving a lot of what we had been doing for leadership development from an in-person only option to a more blended approach. Cons There is a learning curve, as with anything, for us to understand some of the terminology and functions. We do not have anyone on staff who does this full time, so we are all learning slowly. Review Source SE Selda E. Project Coordinator Information Technology and Services Used the software for: 6-12 months ### "Great product and amazing customer service!" October 25, 2022 5.0 10/10! Pros The features and platform's being user friendly in on the one side, but customer service and client support make the success inevitable for everyone. Also, I like the voting forum to add our own ideas. Smartest way to evolve the software. Cons As Admin user, toggling on the course configuration sections one by one which will change soon as I heard. Review Source JD James D. CEO Computer Software Used the software for: 6-12 months ### "Not the ideal LMS, but pretty darn close." January 28, 2019 4.0 We love Absorb. It works well and does exactly what we hoped it would. Even with the issues with reports and the test view, it’s still very much worth the money, if not just for the mobile app. We highly recommend Absorb if you’re looking for an easy-to-use LMS software that isn’t absurdly expensive. Pros Love the interface. It’s very easy to use, especially once you get the hang of it. There are so many features packed into the system, even in the mobile versions. Having a mobile version is a big plus due to many of our learners using iPads and the like. Cons Reporting and exporting reports seem to not work quite as well as we would hope, though it isn’t a deal-breaker. It would be nice to have a way to have a test view of what your learners see. Either by toggling or just a link to preview before everything’s finished. Review Source RK Richelle K. Director of Knowledge Management Information Technology and Services Used the software for: Less than 6 months ### "Great product" February 19, 2022 5.0 Pros Pre built templates are wonderful for admins. User friendly UI experience. Cons N/A no cons at this time. We have enjoyed the software and experience. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/)[Coursera for Business](https://www.capterra.com/p/238710/Coursera-for-Business/)[LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Reason for choosing Absorb LMS The pre built templates really were a big sell for us. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) We grew as a company and wanted to mature our products. Review Source SG Sarah G. HR Generalist Fishery Used the software for: 2+ years ### "Great Product!" June 17, 2021 5.0 Great! Pros This software is very user friendly to the administrators and to the users. Cons This software does not currently integrate with the company's HRIS (due to the HRIS being outdated). Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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