# Page 6 | Absorb LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Absorb LMS the right Learning Management System solution for you? Explore 328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/61763/Absorb-LMS/reviews --- Absorb LMS 4.5 (328) [View alternatives](https://www.capterra.com/p/61763/Absorb-LMS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Absorb LMS ## Showing most helpful reviews Showing 126-150 of 328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Charles H. Sr. Operations Analyst Computer Software Used the software for: 2+ years ### "Reliable LMS" April 11, 2024 5.0 Pros Reliable LMS. The continual enhancements that continue to improve the Admin and the Learner experience. Cons Difficult experience a few years ago with the Professional Services team. Since that time, they have addressed the BI tool challenges that we identified to the PS team. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS Absorb met our requirements and seemed more intuitive. Review Source BR Bill R. H.R. Director Consumer Goods Used the software for: Less than 6 months ### "Best training and onboarding" November 1, 2022 5.0 Pros The main thing for me was the onboarding process with \[SENSITIVE CONTENT\] was fantastic. She was patient and understanding of my crazy schedule. She hit all the key points that were important to me with a new program. Also, the ability for the employees to choose their own ongoing trainings was very important. Cons Cost is quite high in my opinion. I will not be using the entire program but have to pay for modules that I will not use. Reason for choosing Absorb LMS Quality of the program, ease of use, available trainings. Switched from [eloomi](https://www.capterra.com/p/150609/eloomi/) Previous software was difficult to use. They had poor customer service and had no presence in the United States, so time of day was always a factor for support or anything I needed. Review Source AR Alicia R. Chief Learning Officer Government Administration Used the software for: 1-2 years ### "Great for the Cost!" June 8, 2022 4.0 Great! Pros Support from the company is great and always willing to improve features and design. They really listen to their customers. Cons You can't pull reports for instructor-led classes and online classes at the same time for a total picture. Review Source NT Nikki T. Training and Development Sr. Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Training & Development System " March 19, 2024 5.0 Pros I love the ease of access with everything in absorb. The customer service is best in class, and there are always resources available to support. Cons Would love more in depth trainings for daily users. Review Source CC Craig C. Consultant of Continuous Improvement Insurance Used the software for: 2+ years ### "Absorb has aged like fine wine for my company! " July 1, 2025 5.0 I’d happily recommend Absorb to anyone looking to start a LMS. It’s easy to learn and scale. It’s not the most complex software out there, but more complexity doesn’t always make for a better product. Pros I’ve grown to appreciate the simplicity of Absorb. Over the last 1-2 years we’ve started loosening our control of the LMS and letting other trainers tinker. They all remark how user friendly the software is, which in turn makes our job easier! Cons At times I wish there were more robust and native reporting options. But these types of reports are only prepared 1-2 times per year, so it’s not a big deal for someone that uses the software daily like we do. Alternatives considered [Skillsoft](https://www.capterra.com/p/291/Skillsoft/) Reason for choosing Absorb LMS Price, customer service, accessibility Review Source DT Devin T. Training Coordinator Professional Training & Coaching Used the software for: Less than 6 months ### "Absorb LMS" March 23, 2022 5.0 We had such a fantastic start up team on our project with Absorb. We had a lot of ideas/goals for our LMS and our team seemed to help us meet most of our goals/expectations! Absorb is user friendly and allows for some real great content building in dashboards and online courses! Our learners love the look/design. Pros Coming from another software, we loved the customizable features of the software! Cons Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!! Alternatives considered [Relias](https://www.capterra.com/p/179573/Relias/) Reason for choosing Absorb LMS The product design, the team, the support, and our data transfer. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Our contract was ending with them and we used them for HR purposes as well. Review Source JL Justin L. LMS Administrator Used the software for: ### "Absorb: Solid But With Some Shortcomings" July 21, 2015 4.0 (note: this review is based on our experience using Absorb 4). At ARRIS, Absorb powers ARRIS Academy, our centralized location for all things training serving both internal employees as well as external customers. The platform has performed very well, maintaining consistent up time and performance while serving the diverse needs of our organization. Using the eCommerce integration and curricula, we have successfully launched certification programs so that customers and employees can demonstrate their proficiency in our products and thus demonstrate a marketable skill. We have also utilized the curricula feature to easily mass-enroll our employees in mandatory trainings; based on this success, we are exploring other forms of automated enrollments, particularly for onboarding new employees. Working with Absorb has been a great experience. Overall, the customer service is top notch. The team has worked with us to provide SSO and learner import solutions which not only reduces the overhead in Admin time but it also provides a more seamless user experience. In my first year at ARRIS, we have rapidly grown in our reliance of Absorb, turning it into a company-wide hub of training needs. As such, we have experienced a lot of 'growing pains' as we discover the limitations of the current version of the platform. In particular, the reporting capabilities leaves a lot to be desired. There's no way to run a report on courses which also includes sub categories. In addition, a report on employees and their training records cannot be produced on a single page; one has to click within each employee to see what she/he has done. Admin permissions is another area that is lacking. In order for somebody to create courses intended for a specific audience, he/she has to have the ability to affect all courses. It would be ideal to grant only very specific permissions for given category and also prevent he/she from performing specific actions for a given course. These are just a few of things that contribute to a lower score in ease of use as it does make the job of an admin more difficult than it needs to be. As good as customer service has been, there have been times where there have been lengthy gaps between emails or phone calls and our delayed upgrade to Absorb 5 which brings down the score a bit. We are excited to see what the capabilities are of Absorb 5; we hope for many enhancements that improve the experience for all users. Review Source AA Alex A. Content and Student Experience Manager E-Learning Used the software for: Less than 6 months ### "Intuitive, Adaptable System" January 30, 2023 5.0 We have not had the option to easily view student logins, update courses, create courses and manage our student experience to date, and Absorb has solved all of these problems immediately. The system has been very easy to set-up, easy to navigate within - from a student and admin experience - and the Absorb Create function is invaluable. Pros The simplicity of the system - back end and front end - have made the implementation and launch of our Absorb LMS very straightforward. My company has some unique use cases and my implementation manager, \[sensitive content hidden\], workshopped a number of issues with me and together we came up with effective solutions. The ease of uploading content has meant that I have had the opportunity to test various course set-ups very quickly. Cons Our courses require individualised feedback for assessments and currently Absorb is not set-up to allow for this in a comprehensive manner. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing Absorb LMS The features available in Absorb LMS were similar to these other products, but Absorb Create and the pricepoint were what set Absorb apart. Review Source EH Edward H. CIO/CTO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Pray you NEVER need Support !!" May 24, 2021 1.0 Since departure of one of the original co-owners, Absorb has DRAMITICALLY under-performs ! Pros Ease of use. Can't think of 40 characters. Cons Reporting is VERY Lacking. eCommerce Cart is VERY lacking. Cannot purchase different quantities of different products. Need 5 Widget Courses & 2 Dohicky Courses. Takes 2 different transactions to purchase. DO NOT expect SUPPORT Assistance !! Review Source TG Tami G. Director of Learning and Development Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Absorb LMS" March 20, 2024 4.0 We have been with Absorb just past implementation and we are pleased with the product. It is easy to learn and manage. Pros The Customer Service for Setup and Implementation was great! The representative was knowledgeable and easy to reach when needed. Cons There are many screens to click in to find what you need to set up a class. Once you learn all the little places to put things, it is not difficult. Reason for choosing Absorb LMS Absorb had a built-in Create feature. This was what tipped the scale for us. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We needed a true management system, and what we were doing was not meeting the needs of the employees. Review Source JW Jon W. Training Manager Government Relations Used the software for: 2+ years ### "Review of Absorb" July 11, 2022 5.0 My overall experience has been excellent. Absorb is there to answer all of my questions in a timely manner and assist me with setting up my courses in the way in which Pros The ease of use. From the administration side to the Learner Experience, the system is very user friendly and easy to follow. The creation side provides the agility to create course and materials for a variety of needs Cons Missing some way to capture attendance digitally. For instance, on Instructor Led Courses a user could access the course and mark their own attendance rather than having an administrator have to complete it manually for each class. Review Source JL Josette L. LMS Administrator Information Technology and Services Used the software for: 1-2 years ### "Customer Love Quote!" February 5, 2021 5.0 With Covid19, Absorb LMS has been invaluable! We were able to continue training our staff remotely while keeping them safe at home. Pros Introducing an LMS to PPT employees was seamless with Absorb. The platform is very intuitive for the first time user. Cons Integration to our business processes is an on-going project. We are always discovering new tools and ways to use Absorb to improve procedure and increase productivity. The only add-on that would be helpful at this point is the ability to track competencies earned outside of the platform. Review Source NJ Nikita J. Business Development Manager Civic & Social Organization Used the software for: 6-12 months ### "One of the easiest system that I have developed and deployed" March 8, 2022 5.0 Pros I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product! Cons The only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address. Switched from [Lanteria HR](https://www.capterra.com/p/162038/LanteriaHR/) We wanted a product that we can use with both internal employees and external partners. Review Source Anthony A. Software Engineer Consumer Goods Used the software for: 6-12 months ### "LMS is simple to use and has great potential" September 25, 2022 5.0 The business needs to train employees effectively and continuously is a necessity for any organization, absorb LMS has all the necessary potential to meet the goals of staff development and training. Pros It is easy to use for both administrators and participants. The mobile application allows employees to access it from wherever they are. Its content library is significantly extensive and very complete. Electronic signatures add value to the training process and it is also very easy to use. It provides rich reports that help to verify compliance with the goals set. Cons I think it would improve if it incorporates more customization options, templates can add more flexibility to adapt it to our needs. Review Source MP Melissa P. Sr Instructional Designer Food Production Used the software for: 1-2 years ### "This is a solid LMS" March 11, 2024 4.0 Pros We now have one complete year of use with Absorb LMS. All of our training cycles have been successful. There were no issues with courses completing. If problems did come up, it was because of access getting into the system (a quirk of our integration), not a technology problem with the LMS itself. Cons Wish the standard version came with more of the advanced features available at the buy-up plan. Review Source Christina P. E-Learning and Communications Specialist Publishing Used the software for: 2+ years ### "Absorb does a lot of awesome things. A few tweaks could make it even better. " July 13, 2018 4.0 Pros Ease of course creation Branded dashboards Recently improved search page Options for badges and certificates Course and resource replication easy Cons Organization of Course and Resource folders is only alphabetical order No way to create groups through a CSV upload Enrollment and Resource availability rules limited for some items (i.e. can't exclude departments in enrollments) Review Source BV Bruno V. Coordonnateur apprentissage en ligne Medical Practice Used the software for: 2+ years ### "The Absorb LMS is very flexible" April 6, 2022 5.0 Pros Flexibility to adapt the solution to our specific needs and it's reliability. Our "rep" is very accessible and very helpful to bring solutions to our concerns. Cons the fact that we lost the file manager in the new admin interface and the search engine (not very efficient) Review Source VR Verified Reviewer Sr Manager, Learning and Development Consumer Goods Used the software for: 1-2 years ### "Easy to Use" June 14, 2022 5.0 Pros The admin side is very easy to navigate. They are open to new feature or advancement ideas. Cons There are a lot of workarounds. It is not always the most effective for complex structures. Review Source CC Christine C. Elearning Developer Hospital & Health Care Used the software for: 2+ years ### "simple to use, but QA poor and support prioritized by popularity votes on their customer forum site" March 25, 2017 2.0 had it for 3 years. our requirements were basic - no hr integration, no e-commerce, short term users, few courses. yet when we were faced with their sudden requirement for us to move/"upgrade" to their new system that contained functional and design continuity problems from the system version we were using, we were told that our problems would not be fixed due to the fact that not enough other customers had "voted" for the same issues to be fixed. that was a dealbreaker. :( Pros easy startup, easy to use (provided everything is working properly) Cons Software is AS-IS product. Difficulty getting help with system problems - first tool for them is interpersonal pleasantry, and email with article links to something that may or may not be addressing the reported problem. If there is not an easy out-of-the box solution (addressed by the link they send you by email), it will take many interactions and possibly a video screener of your problem before your issue is investigated. Individual learner issues are typically not investigated. Review Source EA Everett A. Technology Integration Specialist Individual & Family Services Used the software for: 1-2 years ### "Absorb has been an easy to use platform for meeting our eLearning needs for our community." August 30, 2017 5.0 It allows us to engage our community through eLearning by showing courses, webinars and lesson relevant to our field of work. It allows us to keep our learners engaged, connected and kept current with ideas and best practices. It allows us the opportunity to represent ourselves as experts in out field. Pros Creating and development course content in a straight-forward and simple manner. Enjoy making quick edits and updates to published courses. Ease of importing courses from various types of APIs. Support staff is very attentive and helpful with students and system issues. Administrator back end is very flexible and easy to use. Enjoy using the "impersonate" feature, which can identify problems quickly. Like that the framework of Absorb is still under development, which allows for new innovations, looking for ways to improve and stay relevant. Cons Reporting features still need a bit of development to allow for more control and options for what should be saved in the report export document. Giving more options for data being displayed by a student transcript. Some features of pulling data from the metrics can be a bit tricky. Review Source Jamie D. Learning Management System Administrator, Training Specialist Machinery Used the software for: 6-12 months ### "Great product that focuses on being good at one thing... Online learning." February 13, 2018 4.0 Pros Absorb was the first LMS that I worked with that fully supported HTML5. The interface was beautiful from a learner perspective and could be fully branded to your company. It was intuitive and supported all of the training types that we created and purchased. The company was easy to work with and provided support for our needs. Cons The backend/admin portal was separate from the user portal. Meaning, it was based on different technology (flash at the time), was actually hosted on a different part of the system and did not seem as unified as other systems I have worked with. It was still very functional, but left some to be desired. Review Source JE Jason E. Education Services Used the software for: ### "Great LMS solution" June 14, 2012 4.0 Absorb is a solid LMS and a great solution compared to any alternative we examined from a cost/benefit perspective. Things that are cons are more than made up for by the pure breadth of functionality available for the price, and they're very very good at taking customer feedback and making improvements to their product. I'd be comfortable recommending them to any business looking to start up a new LMS or replace an aging in-house system. Pros Nice interface and excellent feature set - great coupon tool, course bundles, shopping cart functionality, multi-module courses, lesson plans, forced pre-requisites, monitoring and reporting (SCORM and AICC), scheduling tool, assessments and surveys, discussion boards, linking resources to courses, multi-tiered and customizeable user/admin management, certificates, waitlist management, and customizeable automated email notifications. Integrates with our web-based training platform (Adobe Connect), supports both self-paced and instructor-led courses, responsive to customer requests, able to go from zero to fully-functional LMS in a matter of days. Great value. Cons Can be a bit clunky and non-intuitive, difficult to set up and classes as individual objects (each course requires the set-up of a separate instance, even if you want a 1:1 ratio between setup and delivery), finance-based reporting (and reporting in general, actually) is just OK (but getting better), Flash interface that requires pop-ups is a recurring complaint, needs better user account flexibility (i.e. ability for users to manage their information, change their password, etc.) and security (everything is stored/visible in clear text). Review Source Response from Absorb April 9, 2013 Thanks for the review! As of 2013 Flash and popups are gone with the new HTML5 interface. We have also added additional security options as well as learner password management. We're looking forward to your continued feedback! VE Viviana E. Executive Assistant Training Coordinator Computer & Network Security Used the software for: 2+ years ### "Great platform outstanding customer service " March 21, 2024 5.0 Pros That is user friendly. We can run reports. Send automatic notifications to all the learners. Cons The capability to be integrated with other platforms. Review Source ML Mike L. Loss Control Lead Insurance Used the software for: 2+ years ### "Absorb Review" June 10, 2022 5.0 Overall we are happy with the platform and ability to customize it for our clients. Pros Courses run more smoothly for our users than our previous platform. Cons The standard reporting leaves a lot to be desired. Review Source EC Erin C. Project Director Higher Education Used the software for: Less than 6 months ### "Exceptional implementation experience!" February 28, 2024 5.0 Pros Our biggest pluses for Absorb are the integration with Salesforce and users being able to take courses directly from salesforce and the ease of use for our admins to create and manage courses. Our implementation experience with \[sensitive content hidden\] as our Implementation Manager was exceptional. We always felt informed, supported, and capable of transitioning to our new LMS. Customer support ranging from the development team to the billing team has been outstanding. Cons The only thing we'd love to see is the ability for the Absorb design/customizations be able to transfer over to the Salesforce experience for users, for course branding consistency. Alternatives considered [MapleLMS](https://www.capterra.com/p/228013/MapleLMS/)[Forj](https://www.capterra.com/p/142015/Mobilize/) Switched from [Forj](https://www.capterra.com/p/142015/Mobilize/) We wanted to have a simpler process for variable pricing by audience and allow learners to access the courses directly from salesforce. Review Source Similar Products Featured