# Absorb LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Absorb LMS the right Training solution for you? Explore 342 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/61763/Absorb-LMS/reviews

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Absorb LMS

4.5 (342)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Absorb LMS

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

MM

Moushmi M

Senior Digital Learning and IT training OfficerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“I particularly appreciate the customizable, Excel-style reporting interface, which allows for flexible data views and seamless exporting to Excel or CSV formats.“

April 9, 2026

MB

Michelle B

Operations and Data ManagerGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“There's no way for us to archive records we no longer need (like a user enrolled in a course they no longer need to take, but we still have to show they were enrolled for compliance), and we need more insights into which admin users are making enrollments.“

March 3, 2026

SB

Sophia B

IT ManagerConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“It integrates flawlessly with our existing HR ecosystem, automating user management and ensuring data flows between systems in real-time.“

April 27, 2026

Jennifer Z

Sr. Director of Learning and DevelopmentNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Any cons I have experienced in the past are no longer relevant and currently, the only con is on my end - not having enough time to use Absorb to its full capability.“

April 1, 2026

MM

Moushmi M

Senior Digital Learning and IT training OfficerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“They have been proactive in following up on tickets, accommodating our time zone requirements, and effectively coordinating with integration teams across different regions.“

April 9, 2026

BB

Brittney B

Senior DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“I felt they lacked the ability to organize courses in my browsing/shopping friendly layouts.“

June 12, 2025

SB

Sophia B

IT ManagerConsumer Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“We have seen a noticeable uptick in course completion rates simply because the platform is so easy to navigate. If you are looking for a robust LMS that balances powerful integrations with a top-tier user experience, I cannot recommend Absorb enough.“

April 27, 2026

CH

Christina H

Learning System and Design SpecialistInsurance, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Too many steps to enroll, users having to select a session makes the process confusing and time-consuming.“

September 24, 2025

## Showing most helpful reviews

Showing 1-25 of 342 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jessica M.  
Learning and Development Digital Specialist  
Utilities  
Used the software for: 2+ years

### "Absorb: an extension of our own team!"

August 15, 2025

5.0

As our L&D is incredibly small (2 of us), we love that Absorb feels like an extension of our own team, rather than an external company. It's very collaborative, communication feels genuine natural, and I'm definitely a big advocate for their product portfolio! We've subscribed to a lot of their add-ons and Absorb Create AI allows us to save both time and money by creating content in-house, rather than outsource; over 400k saved in 2024 through doing so! And as mentioned before, they're constantly updating and adding new features, so you can now add AI text to speech with different options and pauses, and generate quiz questions based on your content. Their CSM and Account Managers are always knowledgeable about upcoming rollouts, products and how this may fit into our training plans, with very reasonable costs that we can actively track ROI on. From an admin perspective, it's incredibly intuitive to use and difficult to break. They do have their own Knowledge Base and Academy where they have brilliant quality walkthroughs and elearning to help you get the most out of the LMS and add-on tools, but there's not much you can't pick up in 10 minutes and pressing buttons. I'm honestly a big fan and love attending their online workshops and Summit with guest speakers and chances to share best practice and discuss challenges and solutions across the industry.

Pros

Absorb have a great culture to them, which initially drew us to them and set them aside from the more "hard-sell" options. We were able to demo and test sandbox modes and the different add-ons before purchase, ensuring we were confident that it would meet our requirements. Not only that, but since implementation, Absorb are constantly reflecting on their options and updating and upgrading all the time, with outstanding levels of communication; my favourite is their "Ideas Portal" where customers can suggest changes or updates to their platform, and you can chat with product and tech specialists and put forward a case, where they'll then let you know if it's a likely candidate for their roadmap. I've personally suggested several changes that they've rolled out, so it feels great to know they're listening, making improvements and also making the platform better for other customers too.

Cons

Almost nothing! It's incredibly intuitive and I love the navigation of it. I would like to see some updates to their Global Resource options (non-courses like links and PDFs) to include images to help improve engagement, but honestly this is the only major improvement I can think of.

Alternatives considered

[Go1](https://www.capterra.com/p/127210/GO1-LMS/)[Skillsoft](https://www.capterra.com/p/291/Skillsoft/)[Spark LMS](https://www.capterra.com/p/177251/Spark-LMS/)[LinkedIn Learning](https://www.capterra.com/p/246660/Linkedin-Learning/)[Percipio](https://www.capterra.com/p/207276/Percipio/)

Reason for choosing Absorb LMS

Absorb were a new and upcoming company and we loved their innovative and friendly feel. I'm not a fan of the "hard sell", so being able to demo and trial in sandbox modes before making a decision definitely helped a lot.

Review Source

MB

Michelle B.  
Operations and Data Manager  
Government Administration  
Used the software for: 2+ years

### "Covered California gives Absorb an A+"

March 3, 2026

5.0

It's been great! I really appreciate the support of our CSM and Account Manager. They've been great at helping us refine our LMS use.

Pros

Absorb LMS is extremely intuitive for both admin users and our end-users. I appreciate all the training available in the Absorb Academy and have found the articles/white papers, and reports extremely helpful.

Cons

There's no way for us to archive records we no longer need (like a user enrolled in a course they no longer need to take, but we still have to show they were enrolled for compliance), and we need more insights into which admin users are making enrollments. We also need to be able to see deleted enrollments.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing Absorb LMS

Cost and ease of use. Cornerstone is cumbersome and difficult to get your hands around.

Review Source

PR

Philippe R.  
Project manager  
Financial Services  
Used the software for: Less than 6 months

### "Onboarding with Absorb LMS"

April 27, 2026

5.0

From shopping around LMS providers to onboarding to launching our new platform, the experience was very smooth. Absorb staff is knowledgeable and friendly.

Pros

Excellent price-service ratio. Overall best LMS for our needs for a very reasonable cost. Onboarding and service is amazing.

Cons

N/A - Everything went well with us. As with any LMS there is a lot to learn, but the training and onboarding was great.

Switched from

[LearnDash](https://www.capterra.com/p/130248/LearnDash/)

LearnDash is horribly bad and reporting is innefective.

Review Source

BS

Brett S.  
Technical Writer  
Food Production  
Used the software for: Less than 6 months

### "Not Great Until Issues Get Fixed Too Simplistic"

November 13, 2025

2.0

Frustrating as can be. Not nearly enough functionality. I should be able to at least upload existing files without distortion. Every step costs me extra time. This program will not do what I need it to do, unlike advertised.

Pros

Easy to use and intuitive menus. Keeping trainings organized and assigning them is a breeze. Our staff can now complete most trainings on a tablet. Attendance is also automatically tracked.

Cons

Doesn't work well with video PowerPoints or imported PPT's. All of my photos turned sideways and distorted. Also, all videos are removed and unplayable when uploaded as part of an existing PPT. The only option for me is to recreate all of my existing work inside Absorb, costing me hundreds of hours for my whole library.

Alternatives considered

[Tovuti](https://www.capterra.com/p/184999/Tovuti/)

Reason for choosing Absorb LMS

It seemed to have great advertised features. Tracking our training looked easier.

Review Source

MM

Moushmi M.  
Senior Digital Learning and IT training Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "User-Friendly LMS Design with Straightforward Admin and Learner Workflows"

April 9, 2026

5.0

I have had a very positive and seamless experience with Absorb LMS across all stages, from implementation and onboarding to training and ongoing customer support. The collaboration with the CRM team, including our regular weekly or biweekly calls, has been particularly smooth and productive. The Absorb team has been exceptional in ensuring a strong overall experience. They have been proactive in following up on tickets, accommodating our time zone requirements, and effectively coordinating with integration teams across different regions. Any initial challenges, bugs and issues were addressed promptly, either through quick resolutions or by providing suitable workarounds tailored to our organization’s learning needs. Overall, we are extremely satisfied with the platform, find it to be excellent value for money, and are genuinely pleased to have Absorb LMS in place.

Pros

The admin-side workflow and the learner side workflow is highly intuitive and straightforward, making it easy to navigate and manage tasks efficiently. I particularly appreciate the customizable, Excel-style reporting interface, which allows for flexible data views and seamless exporting to Excel or CSV formats. This greatly enhances reporting and analysis capabilities. Additionally, the platform is very well-organized when it comes to setting up courses, users, and other features. The categorical structure simplifies configuration, and the quick-access tabs at the top provide a more efficient alternative to navigating through multiple layers of course settings. Overall, the design significantly improves usability and administrative productivity.

Cons

While the platform offers a wide variety of reporting formats, there is an opportunity to enhance reporting capabilities further. For example, department-level reports could be more comprehensive by including detailed insights such as the number of courses completed, in progress, or not started for all employees within a department. The mailing system is highly effective overall; however, there are limitations in customizing certain automated emails, which can restrict flexibility in communication. Additionally, the observation checklist feature has some gaps. For instance, learners do not receive email notifications when reviewers provide feedback; this is a fundamental functionality that is currently unavailable within the LMS. Overall, when comparing the strengths and limitations, the advantages clearly outweigh the drawbacks, as the identified issues are relatively minor and do not significantly impact the overall effectiveness of the platform.

Alternatives considered

[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reason for choosing Absorb LMS

Absorb LMS met all of our organizational requirements and was also cost-effective. Additionally, since the system was already implemented for our external clients, we were familiar with the platform, which made adoption and transition much smoother.

Switched from

[Brightspace](https://www.capterra.com/p/122854/Brightspace/)

D2L Brightspace felt like a rather legacy system in terms of overall usability. While it offers a wide range of reporting options, a significant amount of additional effort is required to consolidate and structure the data into the specific reports needed. From both an admin and learner perspective, the platform is not particularly intuitive or user-friendly, and navigating key functions can feel less streamlined compared to more modern LMS solutions.

Review Source

sV

steve V.  
Learning and Development Manager  
Financial Services  
Used the software for: Less than 6 months

### "Absorb - efficient and effective learning management"

March 19, 2026

5.0

Exceptionally smooth and issue free from start to finish. I found the procurement process relative straight forward, Absorb were fully supportive of our needs and understood our requirements. Setup was super smooth and extremely efficient, from contract signing to roll out was less than a month which was impressive.

Pros

Firstly the number of features that were available compared to other LMX platforms. The extensive library allowed us to cover multiple geographic locations for mandatory training requirements and the AI features within create have proven to be a significant time saver when creating modules or supporting materials.

Cons

Some of the dashboard views which contain all of the training added for employees to select self learning can lead to a bit of a visual overload when viewed on the employee dashboard. Just displaying the mandatory training and having everything else accessible via a folder option would be better for us.

Alternatives considered

[Juno Journey](https://www.capterra.com/p/204524/Juno-Journey/)[Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/)[Skillcast](https://www.capterra.com/p/170855/SkillCast/)

Reason for choosing Absorb LMS

Better AI features within create and a more extensive library.

Switched from

[iHasco](https://www.capterra.com/p/175984/iHasco-eLearning/)

Very limited platform with a lack of variety in content and features

Review Source

KJ

Katie J.  
VP, Talent Operations  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Even better than expected"

March 14, 2026

5.0

All interactions I've had with\[sensitive content hidden\] have been phenomenal. We were so supported in every step from contract negotiations to project management, implementation, and testing. I'm so grateful for this system and it's going to support our company very well as we grow.

Pros

Every single thing that was discussed during the initial conversations around this project have been accurate. The ease of use, capability, functionality, reporting, and scalability were not over-exaggerated.

Cons

That I didn't get this system sooner! The only actual con I have is not with Absorb, but with MedTrainer. Their license structure doesn't allow us to re-use licenses from past users, which is hard with our industry's turnover.

Alternatives considered

[360Learning](https://www.capterra.com/p/230567/360Learning/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[MedTrainer](https://www.capterra.com/p/176583/MedTrainer/)[Relias](https://www.capterra.com/p/179573/Relias/)

Reason for choosing Absorb LMS

Scalability, AI, reporting, module creation, gamification, and customization.

Switched from

[Relias](https://www.capterra.com/p/179573/Relias/)

Relias did not provide a scalable model, had inconvenient reporting, no dashboards, no LMS, and no content development capability.

Review Source

LJ

Lauren J.  
Admin  
E-Learning  
Used the software for: 2+ years

### "Reliable and User-Friendly"

April 23, 2026

4.0

Overall, it is a solid LMS that delivers a reliable and user-friendly learning experience for both administrators and learners. The platform is generally easy to navigate, which helps streamline course management and improves learner engagement. One of its strongest aspects is the customer support, which is responsive, knowledgeable, and genuinely helpful when issues arise or guidance is needed.

Pros

I love that it is easy to navigate and has flexibility in branding/customization. You can create something that actually feels like a polished, cohesive environment rather than a generic LMS, which matters for engagement and professionalism.

Cons

The reporting features did not always provide the level of detail or customization needed and the assignment functionality felt somewhat limited, making it harder for admins.

Review Source

MH

Matt H.  
Clinical Care Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Life Ready Review "

May 15, 2026

5.0

Amazing, we could not be happier with the overall product and its usability. It's allowed us to significantly increase our workforce development program.

Pros

It's easy to use features for both creating content and managing course enrolments and tracking. I love how customizable the course content is and how seamlessly you go from creating content to having our employees enrolled in courses.

Cons

The AI course creation could be more in-depth and include more features. I found that there are only a few aspects of the templates that are customizable so in a way its faster to create your own templates than use the AI.

Review Source

RB

Rebeca B.  
Global Learning and Developement Admin  
Automotive  
Used the software for: 1-2 years

### "Secure and user-friendly training place"

May 26, 2026

4.0

Overall, I had a good experience with Absorb LMS, in terms of security, support and interface, looking forward to what we can achieve together.

Pros

That it allowed us to gather all trainings in one place, making it easier for the learner to acces them and complete them.

Cons

Running into issues that were resolved before. Improvements are needed but this is something expected and understood.

Review Source

NG

Nathaniel G.  
Vice President, Compliance and Data Governance  
Pharmaceuticals  
Used the software for: 6-12 months

### "Vice President, Compliance and Data Governance"

March 6, 2025

5.0

My experience with Absorb LMS has been very positive. From the beginning, the system was very easy to configure and set up. The options for internally created trainings have been robust, especially as it pertains to "quizzes" to test users. Additionally, importing existing SCORM trainings or internally recorded trainings has been relatively easy.

Pros

AbsorbLMS has enabled us to customize and personalize our training experience. This has empowered and motivated our team and has improved overall training compliance.

Cons

Would like to see more standard reports, especially as it pertains to compliance rates at multiple organizational levels.

Alternatives considered

[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Reason for choosing Absorb LMS

Ease of use, cost, and 21CFR11 compliant signatures.

Switched from

[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)

Cost management and industry compliance expectations.

Review Source

JN

Jack N.  
Director Internal IT  
Computer Software  
Used the software for: 6-12 months

### "Great integration of features and onboarding experience"

March 7, 2025

5.0

The project was very successful and well received internally and by partners and customers.

Pros

Integration of AbsorbCreate with AbsorbLMS - also the customer onboarding phase went very well - helping us go from zero to a strong first release of content in a few months. We make heavy use of the AI Voice Over - it saves us a lot of time and makes the content audio very consistent and professional.

Cons

Integration of mail into our own email server could not meet our compliance requirements - so we use the default "no reply"

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Integration of content creation and LMS as well as better content mgmt and user / department management

Review Source

JT

Joe T.  
Learning and Development Specialist  
Airlines/Aviation  
Used the software for: 6-12 months

### "Great product and even better service"

March 5, 2025

5.0

The service provided by the team at Absorb is nothing short of exceptional. They have an intimate knowledge of their product and were able to provide solutions to all of the use cases that we presented.

Pros

Customer service, onboarding & implementation, ease of use.

Cons

I would like to see more integrations for various HRIS systems. We had to set up an SFTP to upload our user data on a daily basis that needs to be done manually.

Alternatives considered

[360Learning](https://www.capterra.com/p/230567/360Learning/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reason for choosing Absorb LMS

Absorb was at a better price than the alternatives we looked into. Absorb also was the only LMS vendor that we looked into that said that they would negotiate on price on the front end of our conversations.

Review Source

MP

Marsha P.  
Sr Mgr Learning and Development  
Consumer Goods  
Used the software for: 1-2 years

### "Strong LMS"

March 21, 2024

5.0

Overall we're most pleased with the admin functionality. The learner view displays nicely and is intuitive. We've had great customer service and always get immediate responses to questions and issues. The technical experts are true experts and have been able to help explain and resolve our issues.

Pros

Absorb has 3 very strong features: 1. Reporting is fast and can be done across different areas of the platform. 2. Email management allows easy updates or maintenance of default and custom emails. 3. Auto-assignment functionality works very well with key fields.

Cons

We're using Analyze dashboards which are very difficult to troubleshoot with various filter issues. For example, we have a dashboard with 5 filters and if there are no users that fall within the first filter, then the dashboard ignores that filter. This then allows incorrect data to appear for admins.

Switched from

[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)

We were looking for better admin functionality and reporting.

Review Source

SP

Stefan P.  
Manager, Knowledge Management  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use LMS platform with the right amount of features for our needs"

April 28, 2022

4.0

We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content). Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager. Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns. Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default. The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this.

Pros

Easy to use Solid onboarding training for admins Provides content hosting Supports SCORM and xAPI (Tin Can) Supports Instructor Led Classes Zoom integration BambooHR integration Salesforce integration Overall mature platform Great customer support

Cons

Look and feel customization lacks flexibility Some workflows could be streamlined, especially for course management No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities.

Alternatives considered

[Skillsoft](https://www.capterra.com/p/291/Skillsoft/)[Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/)

Reason for choosing Absorb LMS

The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us.

Review Source

RN

Ralph N.  
Trainer  
Gambling & Casinos  
Used the software for: 2+ years

### "Our experience with Absorb"

January 18, 2024

5.0

Every Absorb employee we have dealt with has been knowledgeable. and responsive with effective solutions for issues we needed guidance about. They make sure the issue is resolved.

Pros

The Absorb products have a lot of capability and can be configured appropriately for our particular business needs. Absorb implementation was accomplished in less time that some other employee-based systems we have in place. The Absorb platform has never had a performance issue that affected our business.

Cons

While there is plenty of report capability designed into the product it would be nice to have the capability expanded to allow for more ad hoc reporting.

Reason for choosing Absorb LMS

Visually more appealing, easier to setup, easier for users, and reasonable cost.

Switched from

[Moodle](https://www.capterra.com/p/80691/Moodle/)

Moodle is difficult to administer. Support from them is necessary even for some simple administrative and report issue. Users also had issues as well.

Review Source

CM

Caitlin M.  
Instructional Designer  
Information Technology and Services  
Used the software for: 2+ years

### "Great Platform for Managing and Delivering Training"

October 20, 2025

4.0

My overall experience with Absorb LMS has been positive. It’s a modern, easy-to-navigate platform that helps streamline course delivery and learner management. I’ve found it reliable for day-to-day operations and onboarding. My only wish is that the quiz-building tools, especially around adding images, were a bit more efficient.

Pros

I like how easy it is to organize and manage courses in Absorb LMS. The admin dashboard feels modern and user-friendly, and it doesn’t take long to get comfortable managing users, enrollments, and reporting. I also appreciate the automation features like auto-enrollments and reminders, which save a lot of manual work.

Cons

While the overall platform is easy to use, adding photos to quizzes can be a bit cumbersome. It would be great if Absorb streamlined that process or allowed for more drag-and-drop functionality to make quiz creation faster.

Review Source

MC

Michaela C.  
Training Specialist  
Civil Engineering  
Used the software for: 2+ years

### "Great System"

September 24, 2025

5.0

Overall, I have nothing bad to say. The system itself it great, and all of the people I have worked with at Absorb have also been wonderful.

Pros

I love the ease of use, the value for the product, the customer service... I would go on and on! There are so many wonderful things to say!

Cons

I do wish there were a way to download Create content to a PowerPoint format to make it easier to share with external clients before launching a new training.

Review Source

AD

Ashlee D.  
Business System  
Utilities  
Used the software for: Less than 6 months

### "Yes, You need Absorb"

February 11, 2026

5.0

Overall the experience is really good. It has allowed us to speed up training and give our team the training and understanding to do what we do better.

Pros

We love how easy it is to use and how many different learning styles that are offered for our learners.

Cons

The admin page feels a little outdated but is still user friendly and easy enough to use. The set up could be easier but it was very helpful.

Review Source

DT

Drason T.  
Project Coordinator  
Construction  
Used the software for: Less than 6 months

### "Absorb LMS - early stage review"

January 21, 2026

5.0

Overall, very professional team. Support helps in very quick time. Implementation team is always available when you need.

Pros

On top of being a good learning system, the IT infrastructure is well thought out. It is very customizable and can cater to whatever learning needs you have, or however you want to structure the learning environment.

Cons

Nothing in particular. What I liked the least was when you are learning for the first time, you don't know where to find certain modules or how different parts of the system link and work together.

Review Source

AC

Amanda C.  
Instructional Designer  
Veterinary  
Used the software for: 1-2 years

### "Zero Complaints"

March 5, 2025

5.0

Pros

Ease of use, usability, and enhanced learner progress

Cons

Some reports and processes can be complicated

Switched from

[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)

Greater Ease of use for admin and learners

Review Source

HJ

Hannah J.  
Trainer  
Human Resources  
Used the software for: 2+ years

### "Highly Recommend Absorb"

March 5, 2025

5.0

A reliable and efficient platform that simplifies training, but there’s room for improvement in customization and content management.

Pros

It's user-friendly, engaging, and makes training easily accessible with great tracking and reporting features.

Cons

Content creation can be time-consuming, and some customization options could be more flexible.

Review Source

KS

Kim S.  
Director  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Amazing Support"

March 15, 2025

5.0

\[sensitive content hidden\] is an amazing support, nithing is ever too much trouble, this was totally new to us and he was more than happy to work through with us frkm the basics.

Pros

Communication and support has been amazing, with never doing anything like this before, the team have been more than happy to guide us through the basics. The system is easy to use and allows us to track all areas of our staff training.

Cons

The AI course creation Tools can be limted but I am sure this will develop quickly.

Review Source

FA

Fatima A.  
Accounting Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Accounting Manager"

October 9, 2024

4.0

Good - Training video's are done pretty quickly.

Pros

You can assign training based on departments. Set deadlines and have a little questionnaire.

Cons

There should be limitations on how long the training video should be. some divisions put up videos that are over 2 hours long. Absorb should advise that training is absorbs in smaller doses. Documents for the videos should be easily visible as well after the video ends instead of watching the video again and waiting for the steps.

Review Source

AR

Arleen R.  
Learning and Development Administrator  
Construction  
Used the software for: Less than 6 months

### "Cotton Holdings Review"

April 19, 2024

5.0

I would rate it 10/10 after implementation once we received help from \[sensitive content hidden\]. Absorb LMS addressed a critical challenge within our organization by consolidating multiple learning management systems (LMS) and training accounts into a single platform. This consolidation streamlines the management of training resources and records, eliminating the need to navigate through numerous systems. Furthermore, Absorb LMS enhances our reporting capabilities by centralizing data collection and analysis. Instead of pulling information from disparate sources, we now access comprehensive training data from one centralized location, enabling more efficient and insightful reporting processes. \[sensitive content hidden\] have been prompt in responding to, assisting with and resolving our concerns. \[sensitive content hidden\] is a wealth of knowledge, I am so thankful to have his expertise to assist me as I learn the ins and outs of the administration side of Absorb.

Pros

What I appreciate most about Absorb LMS is the invaluable support provided by resources such as \[sensitive content hidden\]. Their guidance has been instrumental in our journey with the platform, particularly during the initial stages when onboarding took longer than anticipated. Their expertise has enabled us to overcome challenges efficiently and make significant progress, ensuring that we maximize the benefits of our Absorb LMS account.

Cons

While Absorb LMS's customizability is undoubtedly a strength, it also presents a unique challenge: starting with a clean slate. Unlike more rigid systems with predefined templates, Absorb LMS offers a blank canvas, requiring organizations to invest time and effort into tailoring the platform to their specific needs. However, this process, while initially demanding, ultimately ensures that the learning experience is precisely aligned with the organization's goals and values, resulting in a more effective and engaging training program in the long run.

Reason for choosing Absorb LMS

By migrating to Absorb LMS, we have gained access to a wealth of resources and functionalities that not only address our immediate requirements but also provide a scalable foundation for future growth and development in our training initiatives.

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