# ABELDent Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ABELDent the right Dental solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/60250/ABELDent/reviews

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ABELDent

4.7 (112)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ABELDent

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

LP

Liviu P

Aministrator and ITMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“Professionally designed, stable (understatement!), permanently improved with features and add-ons to meet the always evolving environment!“

January 24, 2026

KN

Kelli N

Office Manager Hospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“The accounting aspect of the software is not ideal most of the time and I wish texting appointment reminders were included in pricing“

May 11, 2023

Viyan T

Technical SupportInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“His notes on migrations were also complete and sound.“

January 26, 2026

jA

joyce A

office managerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“Some charting conditions are missing.“

July 6, 2023

Viyan T

Technical SupportInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“It's a simple software to work with, yet wildly customizable for the end user.“

January 26, 2026

AD

Anna D

ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“The billing needs a lot of work.“

August 5, 2023

DM

Donald M

Office ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years.

“They have online education videos that walks you through how to use their products. But the best experience is through the live trainer sessions.“

August 9, 2024

AC

Andrea C

dentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Sometimes errors are made and without rapid response from customer service, becomes frustratingEspecially when training new employees on the system“

December 13, 2022

## Showing most helpful reviews

Showing 1-25 of 112 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Viyan T.  
Technical Support  
Information Technology and Services  
Used the software for: 1-2 years

### " \[sensitive content hidden\] is just too good at what he does. "

January 26, 2026

5.0

The agent who repeatedly helped with a migration, was \[sensitive content hidden\]- He made sure every detail was mapped out. His notes on migrations were also complete and sound.

Pros

It's a simple software to work with, yet wildly customizable for the end user. A staple in the dental world.

Cons

It's UI looks a bit antiquated, not a personal favorite. It would be nice for them to face lift the LS versions as well.

Review Source

Response from ABELDent

February 4, 2026

Thank you for taking the time to leave such a thoughtful 5-star review! We’re delighted to hear that your migration experience went smoothly and that our team provided you with the thorough, detail-oriented support you needed throughout the process. We are also glad that you find ABELDent dental software easy to work with and appreciate its flexibility and customization options. We also value your feedback about the user interface. Our team is continuously working on design improvements, and comments like yours help guide future updates, so thank you for sharing your feedback with us! Thank you again for your kind words and for choosing ABELDent. We’re grateful for your support and look forward to continuing to serve your practice.

LP

Liviu P.  
Aministrator and IT  
Medical Practice  
Used the software for: 2+ years

### "THE only DENTAL software a large or small practice needs! "

January 24, 2026

5.0

Administrator/IT (only part-time was needed, great) for a dental practice, using Abeldent since 2000 (yes, over 25 years!)- chose it for being among the few SQL based. Result: excellent choice, never, but never had any issues (compared to various past - and current !! other dental software using Access databases!). If you see .mdb anywhere in your dental practice, well, switch to Abeldent and save yourself precious time, resources and, of course, substantially help your practice's bottom line! For dentists/owners: this is a software to use your entire carrer and then, one of your best selling points!

Pros

Professionally designed, stable (understatement!), permanently improved with features and add-ons to meet the always evolving environment! Abeldent should be proud to be consistently ahead of the curve ! Just having a look at their latest "ABELDent Cloud Server" and the fully integrated "Patient Communication System", anyone ever involved in dental practice management, or user, can be really impressed!

Cons

Well.... Abeldent should have been more aggressive in promoting ABELDent Cloud Server, their latest upgrade! It is AMAZING! to be honest, was scared at first! But their beyond expectations, proactive and comprehensive training and support "converted" ALL users, from "unconvinced of the need to upgrade", to super fans! I am one as well - I guess it shows...!

Alternatives considered

[Maxident](https://www.capterra.com/p/67650/Maxident/)[DentiMax](https://www.capterra.com/p/10010658/DentiMax/)

Reason for choosing ABELDent

in one word: Better! Features, platform, and SUPPORT!

Switched from

[Maxident](https://www.capterra.com/p/67650/Maxident/)

first: database, MDB very often 'crashed", "unrecoverable error" and so on frequent need to re-enter data! Abeldent, SQL: Never any problem!

Review Source

Response from ABELDent

February 2, 2026

Thank you so much for sharing such an enthusiastic and detailed review! Our team is thrilled to hear that your practice has had a stable, positive experience with ABELDent for over 25 years, and that the transition to ABELDent Cloud - with its fully integrated Patient Communication System (PCS)- has exceeded your team’s expectations. We truly appreciate your kind words about our training and support team. Helping every ABELDent user feel confident and well supported during an upgrade is a core priority for our team, and it’s wonderful to hear that the process helped convert initial hesitation into excitement. Your long-term perspective as both an administrator and IT lead is especially valuable. We’re glad our Cloud-based platform has delivered the reliability and peace of mind you were looking for. Thank you again for your loyalty, your insight, and for your kind recommendation of our ABELDent Cloud software. We are excited to continue working with your practice!

Jennifer Y.  
Dental Administrator  
Medical Practice  
Used the software for: 2+ years

### "Outdated Dental Software"

August 30, 2018

2.0

I used the software for 2 years and 3 months. I am grateful my employer was willing to switch to a modern dental software system and move away from the very antiquated ABELDent.

Pros

Two things I liked about ABELDent was that when you write a note about the appointment, it is date stamped and locked to the appointment. This was helpful. Along with the notes section that was either for that specific day and a section that was carried through every day. Two things that I could live without.

Cons

The software is outdated and "in transition". I have never used a dental software that has been "in between versions". There were certain functions with billing that would only work if you followed through with the second function otherwise you would get errors and the system would crash. The software crashed a lot and was not user friendly. Support calls were never very supportive and they usually didn't have the answer because their software was "in transition" to their next version. The accounting reports were miles long and was a headache for our accountant. They frequently didn't balance and I had to run a "silent report" to then refresh the system and try processing my month end for the second time hoping it would balance as the system confused it's own numbers. It is not user friendly capable of transitioning an office to go paperless with charts. The odontogram and charting is not modern. Appointments would occasionally "disappear" with no trace! Appointments cannot extending by dragging the appointment down, you must click into the appointment and extend the units of time.

Review Source

Response from ABELDent

October 7, 2018

Customers only receive fully tested general release versions - "transition versions remain in development until ready for general release unless the customer agrees to beta testing. We now offer two platforms - local server solution with a traditional windows interface and a cloud server solution with a fresh modern user interface. Thousands of customers successfully balance their accounting transactions everyday - no need to do month end reports. We can't speak to the reason for the system crashes as this office remains anonymous and there could be any number of reasons for them. A large percentage of our customers have successfully transitioned to paperless. The ondontogram/ clinical note functionality has been upgraded in both ABELDent platform versions with the cloud version incorporating a bold new look and degree of customization. In summary, we have a documented high level of customer satisfaction however we realize we cannot keep every customer happy all the time.

LP

Lorraine P.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "Moving to AbelDent has been the best decision for our practice"

July 29, 2024

5.0

I like that I can receive personal support anytime I have a question. I have been working with \[sensitive content hidden\] and she is fantastic! She has made herself available every time I have requested assistance. Her patience, extensive knowledge of AbelDent and ability to help me resolve any and all issues has exceeded my expectations.

Pros

I like the ease of using AbelDent and the excellent training and support they have provided.

Cons

I have not encountered any cons at this time. I will update this in the future but as of now our needs are being met by the AbelDent team.

Alternatives considered

[Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/)

Reason for choosing ABELDent

30 years in business with high reviews from current users.

Switched from

[DOM](https://www.capterra.com/p/129574/DOM/)

Software support was no longer being provided.

Review Source

Response from ABELDent

August 2, 2024

Thank you for taking the time to review ABELDent, our all in one practice management system! We appreciate your feedback on your experience with our team and the support you received. We also value your insight on the usage of our dental software, and that you find ABELDent easy to use. If you ever have any questions or concerns come up, please feel free to reach out to our team at any time. We are available 24/7 year-round to help you get the most out of your dental software! Thank you again for your glowing review.

NA

Natalie A.  
Dentist  
Hospital & Health Care  
Used the software for: 1-2 years

### "My experience with \[sensitive content hidden\]"

February 23, 2024

5.0

Pros

Switching to ABELDent was a great choice. \[sensitive content hidden\] assistance was amazing and met our training needs. There are many features that \[sensitive content hidden\] has shown us, and we are excited to learn about all the upcoming new features. Emailing and texting our pts for health history, upcoming and past due appts are great tools to communicate with our patients. My team is very happy with ABELDent.

Cons

A little overwhelming at the beginning but once you get the hang of it the software is excellent

Switched from

[Live](https://www.capterra.com/p/186429/Live/)

Better overall software for paperless charting

Review Source

Response from ABELDent

February 26, 2024

Thank you for reviewing ABELDent on Capterra! We value your feedback on our all in one dental software solution. Thanks for letting us know your thoughts on our new features, including patient communication and online forms! We also appreciate your thorough feedback on your experience with our training team. If you ever have any questions or need any guidance or help, our support team is available 24/7 year-round to assist you. Thank you again for reviewing our dental software!

MN

Medina N.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excited to see what's next!"

February 25, 2020

5.0

My overall experience with ABELDent has been extremely positive! There's 24 hours support, and knowledgeable customer support reps and trainers who understand the dental field. It makes a big difference when the person on the other end can make sense of what you're asking and WHY you need what you're asking for.

Pros

What I love most about ABELDent is how easy it is to use. I've used several other dental softwares and ABELDent allows the user to navigate through their preferred method. Some may choose to use the icons, some might like the right-click menu and then there are people like myself who LOVE the ability to use shortcut keys. I also enjoy the being able to multitask- I can bill, collect/allocate payments and submit to insurance from the scheduler. Being an Office Manager, it's important for me to able to complete my tasks quickly!

Cons

Although it's a rarity, I can't drag an appointment onto reservered time e.g lunch time. I can 'add' an appointment onto reserved time, but would like to just drag and drop it.

Alternatives considered

[Maxident](https://www.capterra.com/p/67650/Maxident/)[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ClearDent](https://www.capterra.com/p/60053/ClearDent/)

Reason for choosing ABELDent

I needed a software that would be easy to learn for new staff. I need my team to be efficient and capable of completing their day to day tasks when required with minimal interruption.

Review Source

Response from ABELDent

February 27, 2020

Thanks for your positive feedback about ABELDent Support and your review of the software. We are pleased that you find the software easy to use and like the flexibility of having multiple navigation options to complete your tasks. Your suggestion on how to improve the appointment scheduler functionality will certainly be considered for future ABELDent updates.

DD

Denielle D.  
Receptionist  
Hospital & Health Care  
Used the software for: 1-2 years

### "The new Abeldent software is fun to use"

October 10, 2025

5.0

The instructors were amazing, the icons are so interesting, and I believe its such a big difference from the older version although some features remained the same.

Pros

This is such a fun software! Our instructions were having fun training us as well so that was a plus! Shoutout to \[sensitive content hidden\] :)

Cons

A little overwhelming with all the icons but the overall the features are so slick and cute. There's nothing I least like at the moment.

Review Source

Response from ABELDent

October 14, 2025

Thank you for taking the time to review ABELDent on Capterra! We are pleased to hear about your great experience using our dental software, along with your positive experiences with our training team. We also are glad to hear that you have fully adjusted to using our new version, and that you are now enjoying the UI that ABELDent presents with our new set of icons throughout the software! We are very happy to hear your feedback on our software, and we are looking forward to continuing to provide you and your team with time-saving practice management features.

TB

Teresa B.  
Clinic Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Worth the learing curve "

November 11, 2025

5.0

We are extremely pleased with this software. While there is always a learning curve when adopting new systems, ABELDent has proven to be intuitive and user-friendly.

Pros

We sincerely appreciate the opportunity to work with \[sensitive content hidden\]. Her exceptional expertise, deep knowledge, and remarkable patience with our team have made a significant difference.

Cons

While there is quite a bit to learn, we noticed that some data did not convert correctly during the migration process.

Alternatives considered

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Reason for choosing ABELDent

Because ABELDent offered in person training.

Switched from

[MacPractice MD](https://www.capterra.com/p/77177/MacPractice-MD/)

We wanted to be chartless - no paper charts

Review Source

Response from ABELDent

November 13, 2025

Thank you for taking the time to review ABELDent on Capterra! Our team values your insight and feedback on your experience, as well as the areas where we can improve. We are delighted to hear about your great experience with our training team, and that your office found our in-person training options to be helpful. We are pleased that our dental software has proven to be intuitive and user-friendly for your practice. If you ever need any support or have any questions, please feel free to reach out to the ABELDent team at any time. Thank you again for your in-depth review!

DM

Donald M.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great customer service !"

August 9, 2024

5.0

They care about customer service. Software updates and new/improved features are rolled out on a regular basis. We have been with ABELDent for over 10 years and have been satisfied clients.

Pros

The tech support and customer training is fantastic. They have online education videos that walks you through how to use their products. But the best experience is through the live trainer sessions. They are very knowledgeable and patient. I got a lot of insight and tips not available from the videos.

Cons

Occasionally it takes some time to get through to tech support by phone. But this happens with any company. The good thing is you have an option to leave a call back number or submit an email service request ticket. Depending on the urgency they can respond in timely fashion.

Review Source

Response from ABELDent

August 21, 2024

Thank you so much for your positive review! We’re thrilled to hear that you found our tech support and customer training to be fantastic. It’s great to know that our online education videos and live trainer sessions have been helpful for you. Our team works hard to provide support, and we’re glad you gained valuable insights and tips from the live sessions. We appreciate your understanding regarding the occasional wait times for phone support. We’re continuously working to improve our response times and are glad that the call-back and email service request options have been useful for you. Your feedback is invaluable to us, and we’re committed to providing the best possible service. Thanks again for your kind words and support!

MS

Marinela S.  
Receptionist Dental Office  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent training"

September 18, 2024

5.0

I got an outstanding training with \[sensitive content hidden\], that guided me all the way from piloting a paper airplane towards a space aircraft. \[sensitive content hidden\]’s dedication was at the excellence level!

Pros

Useful features and intelligent design!

Cons

There is nothing to mention. Everything was simply great!

Review Source

Response from ABELDent

September 23, 2024

Thank you for reviewing ABELDent! We value your feedback on your personal experience with our team and our practice management software. We are pleased to hear about your excellent experience with our training team, who helped you learn how to navigate ABELDent with confidence! We also thank you for your feedback on our software itself, specifically ABELDent’s useful features and overall design. If you ever need any help or have any questions, please feel free to reach out to our team; we are available 24/7 year-round. Thank you again for your review!

IS

Isla S.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Support Review"

June 3, 2023

4.0

Pros

I have used abeldent for my whole dental career so do not have other software to compare to.I recently had to speak with support and spoke with \[sensitive content hidden\]. He was wonderful, friendly and dealt with the problem quickly.

Cons

Fellow employees have used other dental software and they say abledent is the hardest to learn. I find there seems to be lots of "extra" clicking of "okay" "are you sure" before you can move to the next step.

Review Source

Response from ABELDent

June 8, 2023

Thank you for taking the time to review ABELDent dental software on Capterra! We value your detailed feedback on our dental support team and our practice management system. We are happy to hear about your positive experience with our dental support team. We are activtely working towards improving ABELDent's user-friendliness by implementing features that simplify workflows. We are looking forward to improving your experience with ABELDent even more with upcoming updates.

CM

Christie M.  
Independent registered Dental Hygienist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software"

April 5, 2023

5.0

It has been a great fit. I’m very comfortable using it and it keeps excellent records

Pros

So easy to use and understand. Help is always Ava.

Cons

A lot of moving parts for my brain to assimilate😁

Reason for choosing ABELDent

Easier use and less expensive

Review Source

Response from ABELDent

April 6, 2023

Thank you for reviewing our all in one dental software solution! We appreciate your feedback on our easy-to-use practice management software. As you mentioned, if you ever need any help with figuring out an aspect of ABELDent, our team is available 24/7 to provide support. Thank you again for your review!

SD

Sharon D.  
Owner/Reception  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Upgrade has been awesome"

February 8, 2023

5.0

\[sensitive content hidden\] and the rest of the staff were so amazing. They really made sure we had a seamless upgrade. I can't thank them enough. They are a phenomenal team. I would highly recommend them. Thank you!!

Pros

user friendly, so efficient, love the icons, does everything we need

Cons

we still use walk in slips which have not been updated. the appointments that people have are duplicated on the sheet at the bottom, so that section is not helpful

Review Source

Response from ABELDent

February 9, 2023

Thank you for reviewing ABELDent dental software! We appreciate your feedback on our practice management software and our support and training team. ABELDent provides features that allow for an entirely paperless practice experience. For instance, transitioning from walk-in slips to our email feature may improve your workflow. If you have any questions about our paperless software capabilities, please call us at 1-800-267-ABEL (2235), extension 1. Thank you again for your kind recommendation!

HG

Heather G.  
CDA TREATMENT COORDINATOR  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Working with Marica"

January 18, 2024

5.0

Pros

Marica is the most helpful, friendly trainer I have ever worked with. She is kind and explains everything so well. I would recommend her to anyone in the dental field

Cons

At this time, we have no suggestions. Maybe in the future

Review Source

Response from ABELDent

January 19, 2024

Thanks for reviewing ABELDent dental software! We appreciate your glowing review of our practice management solution. Additionally, thank you for sharing your excellent experience with Marica from our training team. If you ever need additional support during typical off-hours, our support team is available 24/7 year-round. Thanks again for taking the time to review ABELDent, and we look forward to continuing to work with you!

TH

Thalatha H.  
Front Desk Administrator  
Medical Practice  
Used the software for: 2+ years

### "Amazing software "

December 28, 2021

5.0

Pros

This product is user friendly , it is ideal to go for paper less . Software can store all relevant information of the patients. Easy to generate All kind of Reports, referrals to specialists , patients reminders, etc. The training given was amazing.Our trainer \[SENSITIVE CONTENT\] did a amazing job. She is very knowledgeable, encouraging and really helpful trainer. She is always there when ever we need support.

Cons

After sending the claims to insurance , sometimes the amount is sitting under the patient balance not under the insurance. Sometimes sitting wrong amount under insurance or patient balance. That make me to do one or few transactions before entering the payment. As I heard from Abel dent support,They are fixing that problem in the new version .

Review Source

Response from ABELDent

January 4, 2022

Thank you for leaving such an in-depth review! We are so happy to hear that your office has benefited from our various paperless features. We hope to continue to provide your team with simplified workflows to make managing patient appointments, charting, and treatment planning even more effortlessly. Feel free to reach out to us if your office needs any assistance with updating your program, or if you have any issues that we can continue to assist you with.

OA

Ozhan A.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "As a part of TASProvider.com I am delighted to write this 5-star review for Abeldent"

March 10, 2023

5.0

is specifically designed for dental practices. The software has a strong focus on clinical workflows and is built to support the unique needs of dental practices, such as managing treatment plans, tracking dental histories, and handling patient images and X-rays.

Pros

When it comes to developing software, it's important to keep in mind that the ease of maintenance is just as crucial as the functionality of the software itself. Abeldent doing a great job

Cons

It's worth noting that individual experiences may vary, and what one user dislikes about Abeldent may not necessarily apply to everyone. Before making a decision, it's important to thoroughly research and compare different dental practice management software options to find the one that best meets your specific needs and preferences.

Review Source

Response from ABELDent

March 13, 2023

Thank you for taking the time to leave us such an in-depth review of ABELDent dental software! We appreciate your valuable perspective on our clinical workflows and software functionality. We value working alongside you to provide top-quality practice management software for Dentists. Thank you again for reviewing ABELDent.

CD

CHERYL D.  
DENTAL TREATMENT COORDINATOR  
Hospital & Health Care  
Used the software for: 2+ years

### "CUSTOMER SUPPORT"

December 14, 2023

5.0

Pros

CALLED CUSTOMER SUPPORT REGARDING SCANNING DOCUMENTS INTO THE DOCS TAB. WAS ONLY ON HOLD FOR LESS THAN 1 MIN. SPOKE WITH \[sensitive content hidden\] AND HE WAS ABLE TO FIX MY ISSUE WITHIN 5 MINS.

Cons

USUALLY ON HOLD FOR SEVERAL MINS TO GET THROUGH TO CUSTOMER SUPPORT BUT NOT THIS TIME

Review Source

Response from ABELDent

December 15, 2023

Thank you for taking the time to review our all in one dental software solution on Capterra! We are happy to hear about your excellent experience with Ali from our dental support team. We appreciate your regular patience when getting through to our team. We are available 24/7/365 for whenever you may need our support. Thank you again for the review, and we look forward to continuing to provide you with prompt support when needed!

BM

Bev M.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Abel Review"

March 21, 2022

5.0

We have been using Abel since 1995, and have never looked for a new software

Pros

Abel is easy to use, support is very helpful!

Cons

The new payment screen, the amount may differ from what is showing on the financial screen.

Review Source

Response from ABELDent

March 24, 2022

Thank you for your continued support of ABELDent! You have seen our software grow and evolve through the years towards the modern solution you have today. We are happy that our product is easy for your team to use, and that support has been helpful for you! We look forward to continuing to provide you with updates and improvements to make practice management as easy as possible for your team. Please reach out to us at 1-800-267-2235, so we may understand and assist you concerning the different information being displayed on the new payment screen from what is showing on the financial screen. Thank You!

CH

Chantelle H.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "ABELDent Review "

October 20, 2021

5.0

I have used many software programs and ABELDent is by far my preferred software. Customer service is excellent

Pros

The software is user friendly and always has training and support at our finger tips to answer any questions we have

Cons

There is nothing that i do not like about the software currently we are unable to use ABELDent at its full potential due to restrictions in our area for internet and i would like to be able to use the FULL ABELDent other than that no complaints.

Review Source

Response from ABELDent

October 26, 2021

Thank you for leaving us such a great review! We are happy that you and your team have found reaching our training and support resources easy. We are also glad to hear that you find our software user-friendly! We appreciate your kind words, and hope to continue to provide you with all the help and resources your office needs.

KB

Kate B.  
Principal Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Amazing Product"

November 25, 2021

5.0

Pros

This product is easy to use, the training materials provided are easy to follow, and when in need support is available with little wait time. \[SENSITIVE CONTENT\] our rep has been especially great and has always provided us exactly what we need to better our operations. She is incredibly kind, patient, and knowledgeable.

Cons

There are no cons at this time I would like to address for this software.

Review Source

Response from ABELDent

December 1, 2021

Thank you for your kind and honest feedback of our software! We are pleased to hear that you have found our software easy to use, and our training guides easy to follow. We are happy to have provided you with a great experience thus far, and we look forward to continually supporting you in practice management!

ED

Emre D.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Mountcrest review"

March 24, 2022

4.0

excellent

Pros

Ease of Use. Staff was having trouble adjusting.

Cons

Looks too outdated. Have used abel over 20+ years

Review Source

Response from ABELDent

March 25, 2022

Thank you for taking the time to review ABELDent! We suggest your office considers upgrading to one of our latest options, ABELDent LS+ (an in-house server in your office), or ABELDent CS (a cloud solution). Both options are the same modern version with new functionalities and an updated look-and-feel. The newer version has automatic updates (which you can enable at your convenience), and enhanced workflows to simplify all aspects of practice management. If you are interested in upgrading to either of our modern options, please reach out to us at 1-800-267-2235, or contact us via our website at any time.

BE

Ben E.  
President  
Computer & Network Security  
Used the software for: 2+ years

### "Knowledgeable Sales and Support Staff"

May 10, 2022

5.0

From dealing with the sales team, implementation team and support team it is always a smooth ride all the way to delivering the product to the client. Rarely any issues and if any it is taken care of quickly or escalated.

Pros

We have been implementing AbelDent for over 10 Years for our clients. The ease of administering and the knowledge of the support staff is by far the best experience when comparing other practice management software.

Cons

No cons to talk about really. They offer 24x7 support!

Reason for choosing ABELDent

Simple, ease of use and eas of IT Administration. IT JUST WORKS!

Review Source

Response from ABELDent

May 11, 2022

Thank you for your glowing review! We are pleased that you have received all of the help you need in setting up ABELDent, and we are happy that you have found ABELDent to be the easiest practice management software to implement. We are looking forward to providing you and your clients with simplistic, all in one dental software for easy set-up and ongoing use.

YA

Yalini A.  
Dentist  
Hospital & Health Care  
Used the software for: 2+ years

### "Abeldent review "

December 28, 2021

5.0

Great

Pros

Convenience and easy access with pictograms Updates are readily available

Cons

Error message popping out Multiple use of computers at the same time gives some issues

Review Source

Response from ABELDent

January 4, 2022

Thank you for the feedback regarding ABELDent! We appreciate that you like that the updates are readily available! Regarding the error message you receive sometimes, please do reach out to us, as we would like to investigate the cause of this and ensure we do our best to resolve this issue. Once we know more details we are confident that we can assist you.

CJ

Cidalia J.  
Receptionist Supervisor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good"

March 25, 2022

5.0

Pros

I am happy with the portal feature. We are just starting to use it and everyone is excited about it.

Cons

One con is having to do a lot of clicks to: print claims, predeterminations... It seems the newer the version the more clicks have to be done

Review Source

Response from ABELDent

March 28, 2022

Thank you for taking the time to review ABELDent. We are pleased to hear that your team is excited about using our Portal. We look forward to your office thriving with simplified patient communication! In regards to your con, we invite you to contact us, so we can put you in touch with one of our trainers to learn more about the improved workflows with our newer products! We are sure we can help reduce the number of clicks for you. Our goal is to improve your experience and continually make the workflows more user-friendly, so it will also help us learn where we may need to improve further.

NS

Nancy S.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Highland Dental"

March 2, 2022

5.0

Pros

Easy to learn use.............................................................................................................................................

Cons

Reporting isn't intuitive - not many 'one touch' reports

Review Source

Response from ABELDent

March 7, 2022

Thank you for your review of our software! We are happy to hear that you find our software easy to learn and easy to use for your office. We are sorry to hear you do not find our reporting intuitive. We would like to help you use your ABELDent software to its full potential. Feel free to call us at 1-800-267-2235 any time so we can improve your reporting experience.

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