# Bitdefender GravityZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bitdefender GravityZone the right Computer Security solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/reviews --- Bitdefender GravityZone 4.6 (222) [View alternatives](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 14th, 2026 # Reviews of Bitdefender GravityZone Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews MC Matthew C IT ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years. “It is a large program, but it doesn't use a ton of system resources, which is great because some of our hardware is older.“ December 6, 2024 NM Nathan M OwnerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “Support articles were frustratingly incomplete, either assuming completion of prior steps, or not achieving desired results when (I believe) following through step by step.“ November 11, 2025 NM Nathan M OwnerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “It is obviously high end security and is well rated by professional reviewers.“ November 11, 2025 DJ Derek J OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “There are some features that get disabled at different tiers that seem arbitrary or were available and no longer are at the low tier. When this happens, the clients think they should still have the feature and start throwing security risk messages.“ October 30, 2024 aH aseal H AccountantConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “I like the antivirus and malware protection on the PC it works very effectively, and it is one of the oldest antivirus applications in the world.“ April 17, 2023 DS David S OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I sometimes find the dashboard complicated and sometimes things are hard to find such as when I am trying to exclude a file from scanning modules or temporarily disable antivirus protection on a particular endpoint.“ February 24, 2025 VB Virginia B Security specialistInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “It well integrates with other software to gain complete protection“ May 16, 2024 VB Virginia B Security specialistInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Not always easy to use completely, more complex functionalities need a bit of experience to be understood and settled up“ May 16, 2024 ## Showing most helpful reviews Showing 1-25 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Diego Martin R. Marketing Analyst Education Management Used the software for: 6-12 months ### "A set of tools that keeps your data safe." July 2, 2021 5.0 Bitdefender is a great tool that gives us confidence that our data is safe when our partners browse the internet and download large databases to work with. Its price is low compared to the benefits it provides. I really recommend this product especially for SMEs and personal use. Pros The most valuable features that our team like are those related to the anonymous and safe browsing. Bitdefender is also easy to use and automatically reduce its resources usage when you are working. Cons I would really like this product was faster when analyze our systems. Usually it can take until 9 hours and this process has a great impact in our resources performance. Alternatives considered [WatchGuard Endpoint Security](https://www.capterra.com/p/233856/WatchGuard-EPDR/)[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reason for choosing Bitdefender GravityZone I chose Bitdefender over other products because it is cheaper and its performance is high. Review Source PA Paul A. IT Lead Information Technology and Services Used the software for: 2+ years ### "One of the best AVs out there" March 10, 2025 5.0 As an MSP, we have been using Bitdefender for over 2 years now. It sends emails to our monitoring team to notify us of potential events so that we can respond as needed. No need to stare at a dashboard to monitor endpoints. It integrates with our RMM well and is extremely customizable based on our clients' individual needs. Pros I can set it and forget it. Monitoring made simple. Integrates with other tools well. Can easily automate installation. Cons It is VERY protective by default, but is easily configurable to fit the needs of the endpoint. Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Integration and automation. With ESET, it wasn't the easiest to integrate with some of our other tools. Bitdefender is way more capable of integrating and make automation a breeze. Review Source NM Nathan M. Owner Accounting Used the software for: 1-2 years ### "Not a good option for SMBs without dedicated IT support" November 11, 2025 1.0 For a small business owner who cannot afford a dedicated IT support the time requirements to manage GZ to simply install a lot of the software desired for the business cost much more in my time than whatever discount savings I may have obtained. No doubt GZ is great for those with a need to centrally manage their security and/or have the necessary IT support/inclination to manage the policies, etc. However, for a small team (less than 5), setting up individual machines was far quicker, less hassle, and less cost. Pros It is obviously high end security and is well rated by professional reviewers. However, that security is often too strict and installation of many software packages becomes frustratingly difficult. Cons I could never simply pause the security protection. No doubt for IT professionals setting up all the necessary components for a power user, end-point policies, etc. is relatively simple. However, I hit brick walls every time I tried. Support articles were frustratingly incomplete, either assuming completion of prior steps, or not achieving desired results when (I believe) following through step by step. No doubt I was missing something meant to already be in place, or misunderstood, or something... Review Source JH Jose H. I.T. Manager Farming Used the software for: 1-2 years ### "Bitdefender for the win!" April 18, 2025 5.0 My experience with Bitdefender has been amazing. We have a three year contract with them and will defiantly re-knew with another three years. Pros Bitdefender customer response time is impeccable. When it comes to an intrusion notification to a response to a question I have. The response time is unmatched. Cons One con that comes at the top of my head is the Web-GUI. Especially the part when it comes to whitelisting a website. If the website tabs to a sub-URL but has the beginning matching. Bitdefender does not care it will still block that portion of the website. Which is annoying, but it is still good to see that specifics need to be entered to allow whitelisting. Switched from [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) We switched due to cost and Trellix customer service was just down right terrible. Review Source MC Matthew C. IT Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Affordable Business Security perfect for SMBs" December 6, 2024 5.0 This was my first foray into setting up a SMB Internet Security program, and as such there was a pretty steep learning curve for me to figure out what the do's and don'ts of setup are. However, once it was set up it very much takes care of itself with minimal interaction from me. I occasionally have to whitelist certain things, or adjust a couple of settings here and there, but for the most part we've been running it for a little over three years with no incidents. Pros Once it is set up, GravityZone takes a very hands-off approach to Internet Security. It was easy to install and it updates regularly without having to manually push updates. It is a large program, but it doesn't use a ton of system resources, which is great because some of our hardware is older. Cons Initial setup was a bit complicated. I had to contact them a few times in order to get all my bearings with the program. Alternatives considered [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)[OpenText Core Endpoint Protection​](https://www.capterra.com/p/166552/Webroot-SecureAnywhere-Endpoint-Protection/)[Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/)[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/)[SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) Reason for choosing Bitdefender GravityZone The price and the ability to add on extra products (such as patch management) were crucial in making the decision. The decision to stay has been easy since we have had no serious incidents and no complaints about resource usage or slowing down. Review Source DS David S. Owner Information Technology and Services Used the software for: 2+ years ### "Excellent business antivirus solution" February 24, 2025 5.0 I have used Bitdefender for several years both for my internal computers and also for all of my clients. I manage endpoints via the gravity zone online portal when it comes to deploying new devices and managing existing ones. Pros I love how functional Bitdefender is, how it will run on client devices with minimal impact or disruption to the client and also how wasy it is to deploy and manage endpoints from a centralised portal. Cons I sometimes find the dashboard complicated and sometimes things are hard to find such as when I am trying to exclude a file from scanning modules or temporarily disable antivirus protection on a particular endpoint. Switched from [Avast Business CloudCare](https://www.capterra.com/p/236796/Avast-Business-CloudCare/) I wanted something that would provide more comprehensive security and be easier to manage. Review Source DJ Derek J. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "Simplified, not simple security tool" October 30, 2024 4.0 Very easy to get running with very little issues. I don't actually know how much it's doing, but my business has yet to have any attacks! Pros It's easy to get going, but also has the nitty gritty depth and controls an admin wants. I wasn't that versed in IT security software, but when we switched it was very easy to purchase, distribute, and get going. It's almost set it and forget it after that if you don't make any changes. Cons There are some features that get disabled at different tiers that seem arbitrary or were available and no longer are at the low tier. When this happens, the clients think they should still have the feature and start throwing security risk messages. Alternatives considered [Windows 11](https://www.capterra.com/p/251507/Windows-11/)[AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) Reason for choosing Bitdefender GravityZone Windows Defender was actually a strong contender, but it obviously doesn't offer the cloud reporting the GravityZone does. With Bitdefender, I can monitor my business computers from anywhere. Review Source DS David S. ICT support technician Computer & Network Security Used the software for: 1-2 years ### "Great anti virus product " February 11, 2025 5.0 Fantastic product. Would highly recommend Pros Ease of use. Easy to navigate, easy to install Cons It just seems to work, so no real issues Switched from [Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/) To try a new product, and move away from Panda Review Source Andrés J G. Director E-Learning Used the software for: 2+ years ### "Good protection, but slow response on software bugs" September 21, 2021 3.0 Besides the two major bugs I've encountered, my experience has been good in the 5 years I've been using this software. The Android app is solid and quite fast, and support is attentive. Pros Generally speaking, the software is weel designed and with many normal features. It's not pricey and you will be able to use it across multiple Windows, Mac, iOS and Android devices. Cons When they release a version with a bug, they take forever to fix it. In 2020 a bug on the Mac version made the software freeze and made the Mac slower. There were active threads on the companies' forums, and it took them over 3 months to fix this issue. And in 2021, a bug automatically boots the VPN app on Mac, even though they have the option to turn this off. This bug was reported at least in early February 2021, the company acknowledge the issue and in mid-September 2021 they haven't been able to fix this simple issue. Also, the VPN app is a paid feature, which would be better to include in the normal subscription package. If not, it would be better to leave this app away of the offering, and instead, make it an optional download. Reason for choosing Bitdefender GravityZone I was not confortable using an antivirus and security system made by a \[SENSITIVE CONTENT\] company. Plus, Bitdefender had a cheaper price. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Each time I had to renew, the license costs where higher and higher and I felt as if the Windows and Mac app where slower and slower, and each time, making my computers heavy and unresponsive. Review Source MD Michael D. MSP Cybersecurity Information Technology and Services Used the software for: 2+ years ### "Great price but lacking functionality." May 2, 2025 4.0 Great early on, the price is fantastic, but we wanted more functionality, Pros Bitdefender is easy to install and provision. Creating the profile was easy as well. Cons We felt like the product has decreased in functionality and is closer to consumer grade Antivirus product. Review Source WP Walter P. Exec VP International Trade and Development Used the software for: 2+ years ### "One of the best antivirus, antimalware, products in the market" December 12, 2020 5.0 One of the few software products that actually work, and work well in the background without constant interruptions, or requiring constant attention. The scanning of a complete system can be done very quickly and unobtrusively. Warnings appear only when there is an actual potential problem, otherwise the software works very well and very effectively. We just wish that all software programs worked in a similar fashion. Pros Very easy to install and use. Non intrusive unless there is an issue. The price is very reasonable and support is always available. Cons Compared to other anti-virus and anti-software programs, this one does not appear to have any problems or flaws that would detract from its use. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Expensive and very demanding of time and effort to use. Review Source MB Mark B. Technical Director Information Technology and Services Used the software for: 2+ years ### "Great easy to use product with strong management and reporting" November 22, 2023 5.0 Overall a great platform that ticks all the boxes with strong features. Pros The security advice and automated remediation. The isolation and investigation features are great. Cons Lack of support for mobike devices within platform. Alternatives considered [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Reason for choosing Bitdefender GravityZone Easier to use platform with better features. Switched from [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) The eset management platform was frustrating to use. Review Source DB Don B. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "Best antivirus protection" December 3, 2020 5.0 The problem that Bitdefender solves is that I don't worry about intrusions and infections. I still need to keep on my colleagues about email phishing (no package can prevent social engineered attacks) but as far as website and file downloads, I feel secure and protected. Peace of mind is worth the price and more. Pros Best rated antivirus and is light on computer resources. Too many of the best known antivirus packages are resource hogs that slow down your system. Bit defender is light weight and still able to provide top-rated protection. It also has a suite of add-ons like VPN, ransomware protection and payment protection. Highly recommended! Cons The license covers 3 computers. The process to install it on multiple systems is a bit clunky but not impossible to use. Switched from [Avast Ultimate Business Security](https://www.capterra.com/p/170318/Avast-Business-Antivirus-Pro-Plus/) I check annually to be sure that the protection level is still acceptably high. I felt that Bitdefender was a better product. Review Source SC Suzanne C. photographer Photography Used the software for: 2+ years ### "Strong anti malware software" October 4, 2024 5.0 Very good results. I saw that this software scored in the upper 90's 2024 efficacy test Pros Strong threat detection as well as threat prevention. Cons when on the internet, you need a VPN to ensure software will work Review Source VB Virginia B. Security specialist Information Technology and Services Used the software for: 2+ years ### "Good endpoint security tool" May 16, 2024 4.0 Pros We use Bitdefender GravityZone as a endpoint protection tool. It is quite complete for the protection of the device, very customizable and can be tailored to the company requirements. It well integrates with other software to gain complete protection Cons Not always easy to use completely, more complex functionalities need a bit of experience to be understood and settled up Review Source MM Monika M. Supervisor Consumer Services Used the software for: 2+ years ### "Bitdefender is the best security progeam" November 11, 2021 5.0 Pros Bitdefender works with amazing ease on the network and individual systems. It was simple to install and caused no issues. Since installing has helped with keeping employees on point for what they are supposed to do while at work and has protected the system and network from being hacked and various viruses and malware from being installed. Cons There isnt anything that I do not like about this software. Review Source Armando I. Network Manager Computer Networking Used the software for: 2+ years ### "Complete security suite" September 23, 2021 4.0 In General I feel safe as an administrator and user. In the event of any attack, I am certain that it will be identified by Bitdefender and blocked. Pros With Bitdefender I can manage all the computers on my network and provide the necessary security. Comply with the policies of access to company resources and ensure the information as well as foresee the loss of data. Forense Inspection its a very usefull module. Cons Sometimes the maintenance of the equipment is usually tedious, the browser becomes slow and I have to generate custom reports continuously. Review Source VR Verified Reviewer Owner Mechanical or Industrial Engineering Used the software for: 2+ years ### "I find Bitdefender very good" September 9, 2022 5.0 I don't have to worry about computer and network security. Pros I began using this software when my Anti-Virus software provider of many years was forced to change from a previously top-notch product to Bitdefender - I have not been disappointed. I'm no expert in digital security but need good protection and Bitdefender seems to have an excellent record. It is quite easy to use and manage and I've not had any infections or compromised computers - I guess that says something. Support is very quick and professional. Cons Nothing I can think of that I don't like. Reason for choosing Bitdefender GravityZone I have had many good years of service from my anti-virus software provider and went with their recommendation. Review Source Zuhairah A. Marketing Communications Specialist Internet Used the software for: 2+ years ### "Best digital security for any organization" July 9, 2021 5.0 Pros Bitdefender GravityZone protect all my digital appearance and all my device like my computer and tablet. It has a cloud storage that i can linked on all my device, and create a safe passage if i am transferring files from one device to other. Cons It work so well on my computer, but i have found several issues when trying to install it to my tablet. It keep showing error and asking me to contacting the customer support. It has solved since then, but a simple operation like installing a software should be simple enough. Review Source Çağrı E. Engineer Automotive Used the software for: 2+ years ### "Great Virus Protection Software With Low Price" March 9, 2020 5.0 My overall experience with this program is pretty good.We started to use Bitdefender 2 years ago.I had some suspicous regarding implementation adn protection of crical files.But all is göne.Program offering good performance in protection of your computer from virused and malwares without loosing any performance lost Pros I like most regarding Bitdefender is user interace.It is really easy. the software providing detailed report after virüs scan. You are recognizing your system is being protected after you review detail report. The secong thing the softawere is avaialble for MaC OS software. .Customer survice is also great.Once I had problem I drop an -email to them and I got quick reply and problem is soved. Cons After first set up the program,scanning may take too much time.This is the only thing disturbs me Review Source Andrew L. Owner Retail Used the software for: 1-2 years ### "Worked until it didn't" December 4, 2018 4.0 Based on the advice of my point of sale software company I installed Bitdefender onto my server to take care of viruses that got past my other antivirus software that I was using. It worked great until suddenly it became incompatible with the POS software. We had a very frustrating couple of months of having the POS computers freeze up. We ultimately figured out that it was the anti-virus software not working with the POS software. We removed Bitdefender and installed other anti-virus software and our problems stopped. I ultimately blame our POS software for not being capable of working with a major anti-virus software and not the other way around. Pros I took viruses off of my computer that another anti virus software missed. It did what it said it was going to do. Cons It stopped working or wasn't compatible with the POS software that I had on my computers. I believe that it was more of an issue with my POS software company's compatibility than an issue with Bitdefender. Review Source Natalie W. Managing Director Non-Profit Organization Management Used the software for: 6-12 months ### "Total Security." February 14, 2019 5.0 Just great to have peace of mind when it comes to online security. Pros This software is like having a personal guard on your laptop, it does everything to keep your laptop safe and secure in the background without you having to even worry about it or give it a second thought. Once you do the initial set up it seems to work in its own way I guess it just read what you're using and monitors the sites you visit. Very secure have had no issues with viruses or any breaches of security on my laptop. Cons I did find for a few weeks after I set up the software I had a lot of pop-ups from the software checking if certain sites were ok and when I was using documents or forms asking if I wanted them stored elsewhere or giving additional security but this passes I assume the software learns about your practices and is able to judge what to do with certain things, so I see the pop-ups rarely now. Review Source VR Verified Reviewer IT Technical Engineer Information Technology and Services Used the software for: 2+ years ### "The lightest security agent you can find." October 24, 2018 5.0 I have been using this software for years, both personally and in enterprise environments, and it's performance has only improved with time. We have top notch protection against viruses, spam, Trojans, etc. and never have a complaint from any user that has the agent installed in their machines. Pros It offers really great security for your computers and network environment. And on top of that, it's extremely light on resource consumption, you will never notice is there and it won't slow you down in the slightest. Cons I can honestly not think of a single negative thing to say about it. Review Source Reunaldo P. Senior Data Analyst Marketing and Advertising Used the software for: 6-12 months ### "My REview for Bitdefender GaravityZone" February 17, 2023 4.0 Pros I appreciate that Bitdefender GravityZone provides strong defense against viruses, ransomware, and other dangers. Additionally, it offers strong security analytics that let customers immediately spot unusual activity on their networks. Bitdefender GravityZone is a fantastic option for organizations of all sizes because it is simple to adopt and operate. Cons The occasionally sluggish scanning performance of Bitdefender GravityZone is one of its least preferred features. Also, folks who are not tech-savvy may find the interface's intricacy to be intimidating. Another drawback for consumers who desire more control over their security settings is the lack of customizability. Review Source DG DANIEL G. COO Computer Networking Used the software for: 2+ years ### "Solid antivirus for your MSP business" March 18, 2021 4.0 Overall, this is a great product that is compatible with everything we throw on it, including Macs. It's fairly easy to deploy, although the automatic removal of old AV doesn't always work. Pros Bit Defender is easy to set up and deploy. You can create a couple of baseline policies, then clone them to customize them for other clients. If you change something in the original policy, it updates all of them so it's easy to manage your exceptions client-wide. It also has great features such as internet blocking by category, blacklist or whitelist, as well as many modules such as an antiransomware "vaccine" which I have not seen anywhere else. Cons The hardest part of using this is the reporting. We haven't been able to integrate it with Autotask/Datto, so you need to actually log into the dashboard daily. Review Source Similar Products Featured