--- title: "Bitdefender GravityZone Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bitdefender GravityZone Software - reviews, pricing plans, popular comparisons to other Computer Security products and more." source_url: "https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Bitdefender GravityZone Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Bitdefender GravityZone ## What is Bitdefender GravityZone? GravityZone is built from the ground up for virtualization and cloud to deliver business security services to physical endpoints, mobile devices, virtual machines in private, public cloud and Exchange mail servers. GravityZone Enterprise Security provides flexible licensing options to fit the protection needs of your offices, datacenters and public cloud. All security services are delivered from one virtual appliance to install on premise covering all endpoints across your environment. ## What is Bitdefender GravityZone used for? [Computer Security](https://www.capterra.com/computer-security-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Network Security](https://www.capterra.com/network-security-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 224 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price $184.99 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Computer Security / 2025 - Cybersecurity / 2025 - Network Security / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Computer Security / 2026 - Cybersecurity / 2026 - Endpoint Detection and Response / 2026 - Endpoint Protection / 2026 Do you work for Bitdefender GravityZone?[Manage this product listing](https://www.g2.com/products/bitdefender-gravityzone-xdr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bitdefender GravityZone 4.6 (223) VS. [4.9 (513)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price $184.99 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (223) Ease Of Use 4.9 (1,392) Value For Money 4.5 (175) Value For Money 4.6 (996) Customer Service 4.3 (152) Customer Service 4.9 (839) ## Bitdefender GravityZone alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [NordVPN](https://www.capterra.com/p/166743/NordVPN/) [4.6 (1,396)](https://www.capterra.com/p/166743/NordVPN/reviews/) Starting price $11.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/166743/NordVPN/) [ESET PROTECT](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [AVG Antivirus Business Edition](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) [4.3 (2,147)](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/reviews/) Starting price $46.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176245/AVG-Antivirus-Business-Edition/) [View all alternatives](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/alternatives/) ## FAQs about Bitdefender GravityZone Overview ### What problems does Bitdefender GravityZone solve? Bitdefender GravityZone solves endpoint-security gaps across dispersed PCs, servers, and mobile devices by centrally deploying protection, applying group-based policies, and monitoring malware, ransomware, phishing, risky websites, and USB use. IT administrators, managed service providers, and small-to-midsize businesses benefit from remote scans, alerts, reporting, and consistent controls without taxing device performance. Answer based on 175 reviews Overview ### Which roles and teams benefit most from Bitdefender GravityZone? Bitdefender GravityZone is most used by IT managers, systems engineers, and IT specialists who administer endpoint protection, investigate threats, and apply security policies across devices. Business owners, directors, and executives use centralized reporting to oversee risk, while software developers and technical teams protect workstations used for coding, testing, and daily operations. Answer based on 222 reviews Overview ### What company size and industries is Bitdefender GravityZone built for? Bitdefender GravityZone is built for businesses of all sizes, with small businesses representing 80% of reviewers and Information Technology and Services accounting for 17%. It also serves midsize businesses (11%) and enterprises (9%), with adoption in Computer Software (8%) and Computer & Network Security (5%). Answer based on 223 reviews Features and Usability ### What are the key features of Bitdefender GravityZone? Bitdefender GravityZone includes core endpoint protection with antivirus, anomaly and malware detection, real-time monitoring, and threat response. Its network security features include firewalls and intrusion detection, while policy management and access controls support configurable security settings. Data security and encryption help protect information across managed devices. Answer based on 29 reviews Pricing ### How much does it cost and what fees or limitations are included? Bitdefender GravityZone starts at $184.99 for Business Security covering five devices for one year; VAT is excluded. Business Security Premium starts at 409.99 for five devices and one year. Pricing varies by device count and term, and a free trial is available. Reviewers cite competitive value, though some small businesses find pricing high. Answer based on 48 reviews Getting Started and Support ### What training and onboarding options does Bitdefender GravityZone offer? Bitdefender GravityZone provides webinars and documentation to help teams get started. Webinars support guided learning through scheduled sessions, while documentation offers written reference material for setup, feature review, and ongoing use. Answer based on 3 reviews Getting Started and Support ### What customer support options does Bitdefender GravityZone offer, and how do users rate the experience? Bitdefender GravityZone offers 24/7 Live Rep support and Chat. Users often describe support as attentive, competent, quick, and professional, particularly when resolving technical issues. However, experiences vary: some report slow responses, communication difficulties, unhelpful case handling, and frustration with support during account or enterprise administration problems. Answer based on 40 reviews Security ### How does Bitdefender GravityZone handle data security and access control? Bitdefender GravityZone uses a centralized console to manage protection policies across machines and servers, with folder-based group policies, MFA, disk encryption management, application blacklists, and email, web, malware, and ransomware protection. Reviewers also cite real-time reporting and alerts. Some find policy management complex, and strict settings can block legitimate software, printing, or network browsing. Answer based on 110 reviews Antivirus protection ### How effective is Bitdefender GravityZone antivirus protection? Bitdefender GravityZone provides layered endpoint protection against viruses, malware, phishing, malicious websites, email threats, and fileless attacks. Small business and enterprise IT teams value its detection tools, web protection, and low endpoint impact, although some users report missed threats, software compatibility issues, or configuration tasks that require dashboard familiarity. Answer based on 102 reviews ## Features AI summary Based on 2,283 Computer Security reviews Capterra reviewers point to these as the top priorities when choosing computer security software: - **Data Security** (**53%** of reviewers rated this feature as critical) - **Threat Response** (**55%**) - **Anti Virus** (**60%**) Bitdefender GravityZone supports all three features that buyers rate most highly: **Data Security**, **Threat Response**, and **Anti Virus**. Together, these capabilities help businesses protect sensitive information, detect and respond to threats more quickly, and maintain stronger endpoint protection, allowing teams to reduce risk and keep systems secure with less manual effort. Data Security 4.7 (33) 63.64% of 33 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Threat Response 4.5 (32) 68.75% of 32 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Anti Virus 4.8 (22) 68.18% of 22 reviewers that rated this feature as important or highly important Prevents, detects and removes malware Real-Time Monitoring 4.5 (32) 71.88% of 32 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks VPN 3.8 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Extend virtual private network over public networks to enable protected information exchange Network Security 4.9 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Bitdefender GravityZone 27 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Security: Protect sensitive data for digital privacy - Encryption: Convert data into a code for security - Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs - Event Analysis: Investigate security threats and validate malicious activity - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Patch Management: Install software updates and bug fixes remotely - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Threat Intelligence: Information to prevent, understand and identify cyber threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - VPN: Extend virtual private network over public networks to enable protected information exchange --- Features 4.5 (223) 4.5 Based on 223 reviews ## Pricing Value for money 4.5 (175) Free Trial [View pricing plan details](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/pricing/) GravityZone Business Security $184.99 Flat Rate,One Time It includes: - 2 File Servers - Cloud/on-Premise Management Options - Device and Application Control - Endpoint Risk Analytics - Exploit Defense - Includes 5 Desktops and Laptops - Ransomware Mitigation - Web Threat Protection GravityZone Business Security Premium $409.99 Flat Rate,One Time It includes: - 2 File Servers - 8 Mailboxes - Cloud Based Sandbox Threat Analyzer - Cloud/on-Premise Management Options - Device and Application Control - Endpoint Risk Analytics - Exploit Defense - Fileless Attack Defense - Includes 5 Desktops and Laptops - Ransomware Mitigation - Smart Centralized Scanning - Web Threat Protection Value for money 4.5 (175) 4.5 Based on 175 reviews ## Support, customer service and training options Customer Service 4.3 (152) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (152) 4.3 Based on 152 reviews ## User reviews Overall rating 4.6 Based on 224 reviews Filter by rating Counts reflect reviews available in this feed. 5(153) 4(53) 3(14) 2(1) 1(3) Mentioned topic Recent reviews first, then most helpful Elena Chiara T. Product Marketing Manager ### "Strong Endpoint Security Automation, efficient Customer Support" 3.5 November 10, 2026 Managing security across multiple devices and preventing malware attacks Pros The combination of strong protection, automation, and straightforward management makes this a highly practical solution for handling endpoint security. Cons Customer support can sometimes be slow to respond and isn’t always easy to reach. In a few situations, they recently helped me efficiently with an issue I had. MH Mike H. Incident Commander-DevSecOps Administrator Used the software for: Less than 1 year ### "Catastrophic Breach of Trust: Compromised Perimeter and Active Cover-Up" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 29, 2026 I do cybersecurity for a living, but I bought Bitdefender’s 5-seat Ultimate Security Plus Extended plan so I wouldn't have to play sysadmin for my kids at home. I caught their software completely ignoring malicious payloads. It actively green-labeled them as safe, and if a link was clicked, it did nothing to block the malicious site. I found 1,100 bypassed threats sitting in just one inbox. Across a 5-seat plan, that is over 5,500 active threats they completely missed. To settle the dispute, they promised to migrate us to a secure enterprise GravityZone environment. Instead, they pulled a bait-and-switch and dumped my account into a 30-day trial. When I served them a formal Notice of Breach \[sensitive content hidden\], their engineers immediately pushed a silent "ninja patch" to artificially tag the bypassed payloads in my logs, actively trying to cover their tracks. Bold-faced lying and running a cover-up while leaving endpoints exposed is a massive ethical failure. I have all timestamped logs, chat transcripts, and the order receipt \[sensitive content hidden\] secured. Do not trust them with your environment. Pros Absolutely none. A clean user interface is completely worthless when the software actively green-lights credential-harvesting threats and drops them into the inbox. Cons The baseline Web Shield SDK is fundamentally broken. Internal support admitted in writing \[sensitive content hidden\] that it cannot intercept basic phishing threats without an upgraded ATS module. Worse, when confronted, the company utilizes deceptive bait-and-switch tactics, dumping paid users into crippled 30-day trials instead of honoring negotiated enterprise settlements. NM Nathan M. Owner Used the software for: 1-3 years ### "Not a good option for SMBs without dedicated IT support" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 25, 2025 For a small business owner who cannot afford a dedicated IT support the time requirements to manage GZ to simply install a lot of the software desired for the business cost much more in my time than whatever discount savings I may have obtained. No doubt GZ is great for those with a need to centrally manage their security and/or have the necessary IT support/inclination to manage the policies, etc. However, for a small team (less than 5), setting up individual machines was far quicker, less hassle, and less cost. Pros It is obviously high end security and is well rated by professional reviewers. However, that security is often too strict and installation of many software packages becomes frustratingly difficult. Cons I could never simply pause the security protection. No doubt for IT professionals setting up all the necessary components for a power user, end-point policies, etc. is relatively simple. However, I hit brick walls every time I tried. Support articles were frustratingly incomplete, either assuming completion of prior steps, or not achieving desired results when (I believe) following through step by step. No doubt I was missing something meant to already be in place, or misunderstood, or something... MA Marketing Analyst Marketing Analyst Used the software for: Less than 1 year ### "A set of tools that keeps your data safe." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2021 Bitdefender is a great tool that gives us confidence that our data is safe when our partners browse the internet and download large databases to work with. Its price is low compared to the benefits it provides. I really recommend this product especially for SMEs and personal use. Pros The most valuable features that our team like are those related to the anonymous and safe browsing. Bitdefender is also easy to use and automatically reduce its resources usage when you are working. Cons I would really like this product was faster when analyze our systems. Usually it can take until 9 hours and this process has a great impact in our resources performance. IM I.T. Manager I.T. Manager Used the software for: 1-3 years ### "Bitdefender for the win!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2025 My experience with Bitdefender has been amazing. We have a three year contract with them and will defiantly re-knew with another three years. Pros Bitdefender customer response time is impeccable. When it comes to an intrusion notification to a response to a question I have. The response time is unmatched. Cons One con that comes at the top of my head is the Web-GUI. Especially the part when it comes to whitelisting a website. If the website tabs to a sub-URL but has the beginning matching. Bitdefender does not care it will still block that portion of the website. Which is annoying, but it is still good to see that specifics need to be entered to allow whitelisting. PA Paul A. IT Lead Used the software for: 3-5 years ### "One of the best AVs out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2025 As an MSP, we have been using Bitdefender for over 2 years now. It sends emails to our monitoring team to notify us of potential events so that we can respond as needed. No need to stare at a dashboard to monitor endpoints. It integrates with our RMM well and is extremely customizable based on our clients' individual needs. Pros I can set it and forget it. Monitoring made simple. Integrates with other tools well. Can easily automate installation. Cons It is VERY protective by default, but is easily configurable to fit the needs of the endpoint. david S. Owner Used the software for: 3-5 years ### "Excellent business antivirus solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 I have used Bitdefender for several years both for my internal computers and also for all of my clients. I manage endpoints via the gravity zone online portal when it comes to deploying new devices and managing existing ones. Pros I love how functional Bitdefender is, how it will run on client devices with minimal impact or disruption to the client and also how wasy it is to deploy and manage endpoints from a centralised portal. Cons I sometimes find the dashboard complicated and sometimes things are hard to find such as when I am trying to exclude a file from scanning modules or temporarily disable antivirus protection on a particular endpoint. IS ICT support technician ICT support technician Used the software for: 1-3 years ### "Great anti virus product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2025 Fantastic product. Would highly recommend Pros Ease of use. Easy to navigate, easy to install Cons It just seems to work, so no real issues Andrés J G. Director Used the software for: 3-5 years ### "Good protection, but slow response on software bugs" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 22, 2021 Besides the two major bugs I've encountered, my experience has been good in the 5 years I've been using this software. The Android app is solid and quite fast, and support is attentive. Pros Generally speaking, the software is weel designed and with many normal features. It's not pricey and you will be able to use it across multiple Windows, Mac, iOS and Android devices. Cons When they release a version with a bug, they take forever to fix it. In 2020 a bug on the Mac version made the software freeze and made the Mac slower. There were active threads on the companies' forums, and it took them over 3 months to fix this issue. And in 2021, a bug automatically boots the VPN app on Mac, even though they have the option to turn this off. This bug was reported at least in early February 2021, the company acknowledge the issue and in mid-September 2021 they haven't been able to fix this simple issue. Also, the VPN app is a paid feature, which would be better to include in the normal subscription package. If not, it would be better to leave this app away of the offering, and instead, make it an optional download. CI CIO CIO Used the software for: 3-5 years ### "Good Antivirus package for smaller organizations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 9, 2020 Experience has been mostly positive from an administrative standpoint. Complaints about all AV vendors and some of their updates give us grief when running during business hours, but all-in-all it catches most of what's out there which is the point. Pros GravityZone is easy to install and manage for our organization. Scans are relatively quick and CPU usage is fairly low. Cons LIcensing for the product doesn't fit our environment well since we have a lot of servers and very few workstations. For this product they want it limited to the number of servers per workstation. 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