# MEX Maintenance Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MEX Maintenance Software - reviews, pricing plans, popular comparisons to other Work Order products and more. Source: https://www.capterra.com/p/56749/MEX --- # MEX Maintenance Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MEX Maintenance ## What is MEX Maintenance? MEX Maintenance Software simplifies work order management by giving teams a centralised, easy-to-use platform to create, assign, and track maintenance tasks in real time. Built for mid-market organisations, MEX CMMS eliminates paper-based processes and manual spreadsheets, replacing them with automated, rules-based workflows that boost efficiency and reduce delays. With MEX CMMS, work orders can be generated automatically from preventative maintenance schedules, asset requests, or inspections. Tasks can be prioritised based on urgency, assigned to the right team members, and tracked through to completion with full visibility. Managers gain insight into labour, parts, and costs through audit-ready reporting and dashboards, enabling smarter decision-making. By streamlining every step of the work order lifecycle, MEX CMMS helps organisations reduce downtime, improve accountability, and ensure compliance. ## What is MEX Maintenance used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[CMMS](https://www.capterra.com/cmms-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Top alternative Featured Overall rating Based on 84 user reviews Reviews sentiment Positive 89% Neutral 10% Negative 1% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MEX Maintenance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tmasystems.com&name=MEX Maintenance) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MEX Maintenance 4.3 (84) VS. [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (84) Ease Of Use 4.8 (1,773) Value For Money 4.4 (73) Value For Money 4.7 (1,599) Customer Service 4.5 (81) Customer Service 4.8 (1,679) ## MEX Maintenance alternatives [4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/56749/MEX/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Preventive Maintenance 4.2 (22) 86.36% of 22 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Work Order Management 4.2 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Scheduling 3.9 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Maintenance Scheduling 3.9 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Inventory Management 4.1 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Mobile Access 3.6 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices MEX Maintenance 76 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Manage, prioritize and plan for capital expenses Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Designed to serve commercial properties Investigate and take action at root cause or error in processes to prevent recurring issues Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Track and manage the decline in value of assets and plan for improvements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track unplanned equipment or network failures Digitally sign online documents Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Designed to be used by kindergarten, primary, middle, and senior secondary schools. Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Organize, monitor, and remotely manage IoT devices Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Establish procedures for monitoring locations of keys Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Manage and support multiple locations Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Assign available resources to various projects and tasks Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Allows fleets and service businesses to track information about their vehicles. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Create a new work order Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (83) 4.2 Based on 83 reviews ## Pricing Value for money 4.4 (73) ### Starting price Contact vendor for pricing Free trial available Value for money 4.4 (73) 4.4 Based on 73 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[ SAP Enterprise Asset Management](https://www.capterra.com/p/10010817/SAP-Enterprise-Asset-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (81) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (81) 4.5 Based on 81 reviews ## User reviews Overall rating 4.3 Based on 84 reviews Filter by rating 5(36) 4(39) 3(8) 2(1) 1(0) Mentioned topic Sorted by most recent TF Tim F. Maintenance Manager Food Production ### "One of the Greatest Maintenance Tools introduced to our Business." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2025 Easily rolled out across the different business entities with very minimal training required for maintenance personnel or requester stakeholders. Pros Streamlines Maintenance Task management, Provides a single source of maintenance asset data and a useful tool to analyze maintenance trends and implement proactive maintenance strategies. Cons Relies too much on unlocking all modules for optimum utilization, specifically with regards to resource planning and inventory procuring. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jon M. Engineering and Maintenance Department Logistics and Supply Chain ### "MEX User Satisfaction Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 My overall experience with MEX has been great. Very easy to create and control users access to the system through the control files interface. Very intuitive and easy to use stores module that helps us with the spare parts stock control. And very good reports creation tool. Pros The interface to manage the incidents from maintenance request to work order management and final reports is very user friendly. Cons The creation of the new forms interface is a bit complicated. when you want to add specific fields on the forms is not easy to do it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Research Scientist Building Materials ### "Well organized no nonsense tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 4, 2025 Very good, I think it is a perfect no nonsense tool for scheduling maintenance, capturing information on assets, and generating reports. Pros It is very structured, enabling you to set up your assets in as much or as little detail as you want. Whilst a bit time consuming to set asset details and work flows up initially, once everything was inputted, the system is easy to use for all levels. Cons It needs a high level of coordination with a dedicated IT department to set up, in my opinion, before you can even get started on uploading information on assets. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Nick L. General Manager Farming ### "A reasonable package, not great for small business" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 April 23, 2024 MEX is a reasonable product It has been a reasonable way to start digital maintenance planning for us Pros Reasonable price Relatively intuitive to use Cons Too complex for a small business Hard to navigate Not user friendly The support from MEX is passive and reluctant Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Stephen J. Engineering Projects Food & Beverages ### "Hive and Wellness MEX" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2024 I have enjoyed learning how to use MEX. Pros Relatively simple to use, with good after sales support Cons There are some things that just aren't intuitive, and you certainly need some training to get the most out of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jan v. Asset Manager Transportation/Trucking/Railroad ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 16, 2024 Pros It's an easy-to-use system that is not overly complicated and can easily follow a process with minimum steps. We do have young and old school guys and across the board, all are happy with use of system. Cons There is not much to say here, only have pros on MEX. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 18, 2024 Thank you for your review! We're so glad to hear the system has been easy to implement and use for your business. CD Chloe D. Administrator Packaging and Containers ### "Great concept, poor execution" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 8, 2024 MEX is a great idea, but the execution is where it falls flat, plus locking everything behind a paywall is where it falls even flatter. MEX might be okay if our data was set up correctly in the initial implementation, but even just doing basic functions is a tedious process, let alone fixing 15+ years of botched and inconsistent data. It makes no sense to me why, in 2024, a system does not have a drag and drop customization interface or the ability to go into settings and click check boxes to determine access for security groups rather than having to individually locate each module, field and back door to give/remove access, or even the ability to use "quick edits" in ANY listing, or any field (including customs). Pros The MEX suite means that we don't have to have multiple systems to perform the basic functions our business requires. Cons The UI is about 20 years out of date, the user manual is riddled with mistakes and only provides basic information, the rest is locked behind a paywall. The support staff all have inconsistent training so they are constantly contradicting one another. MEX branding is in consistent, which combined with the user manual errors, makes the MEX team seem unpolished. I have contacted the support team regularly, with varying issues only to be told "oh that's not a bug, because I cant replicate it" or "We've known about that for a while, but there's no ETA on a fix" (Except for \[sensitive content hidden\], shes a wonderful help). Customizing MEX is a very clunky process, and has been vastly over complicated. Having the option to customize MEX is great on one hand, having to spend hours, or thousands of Dollars to make it happen, not so much. Especially when I have personally seen much better customization abilities with other companies just simplifying it down and making it easier for their users, rather that trying to give them the world at their fingertips and falling 20 years behind. (Look at HubSpots UI for Customisation). The contacts module needs a serious overhaul as it is extremely limited and riddled with bugs. (see HubSpots contacts/companies module) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 18, 2024 Thank you for your detailed response. We appreciate your candid feedback. We're committed to improving the MEX experience so we have passed on your comments to our Products Manager and CEO. Please feel free to reach out if you have any further concerns or suggestions. DT Debbie T. Maintenance Coordinator Leisure, Travel & Tourism ### "Whakapapa Ski Area" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2024 Very good, it does everything I need it to. There features I dont use that I intend to learn about. My job is very busy so finding the time to spend upskilling myself is difficult. Pros I like pretty much everything about Mex. I've been using it since 2014. Today there's no way I could manage the huge volume of work thats involved in executing the preventative and repair work that keeps our assets compliant and in good working condition. We can keep an eye on everything and are able to recognise when we need to replace an asset before current fails entirely. Your support team are awesome. Cons I would like to be better educated about report writing or modifying reports. Its not something I do very often and always need support if I need something changed or modified. One suggestion I do have is when I'm working in the Work Order Listing, which is often, if I close a work order I lose my place because there is no highlighted (in blue) line of where I was last at like it does when you print a work order from the list. I understand that when you close a work order it disappears from the list but it would be helpful if a way could be found to perhaps highlight the work order line preceding the one that was just closed. Reasons for choosing MEX Maintenance At the time is was fit for purpose, had the functionality we wanted and the price was good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 18, 2024 Thanks for your feedback! We're so glad MEX has been such a valuable tool for you since 2014! We do offer a Report Writing course that may be helpful to you. To book in contact our Training team at training@mex.com.au or call 07 3392 4777 AA ADNAN A. General Manager Shipbuilding ### "MEX evaluation " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2024 I like MEX But ı couldnt sell anybody.If ı have any chance again ,ı will try selling and demostration. Pros Easy to use,Not too complex.Key performance indicators are good and very usable. Cons Include inspections.Also Predictive maintenance.I havent met unavailable it.Quatation is a little complex.And ı couldnt uderstand clearly. Must be threee options.small medium and large companies and users . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 18, 2024 Thanks for your feedback! SF Steve F. Assets and Maintenance Support Officer Non-Profit Organization Management ### "MEX is a step in the right direction" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 8, 2024 It's early days for our organisation and staff discipline has been an issue. i.e. Having trouble getting consistent quality data entry. Pros Pleasant User Interface, able to set-up and implement with some ERP experience and minimal IT skills, Mobile application (can use on Phone/Tablet as well as Desktop). Possibility of catching costs (labour/materials/contractors) and can hopefully implement Stores/Purchasing module in the future. Cons Reports don't have "Sort" function in filters (to re-arrange output), could be better if it had options for prompts and/or pop-up msg as well as colour-coding for different status etc. Switched from [Pulse](https://www.capterra.com/p/125408/Pulse/) As I understand it, MEX was recommended by MDFM in order to comply with regulatory (reporting) requirements of the Retirement Villages Act. NB: While I personally prefer MEX, I note that similar data could've been available in the previous system and we just weren't using it to its potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 18, 2024 Thanks for your review! We're glad to hear MEX is a step in the right direction for your needs. If you need any assistance or further guidance, feel free to reach out to our support team at support@mex.com.au or call 07 3392 4777 [View all Reviews](https://www.capterra.com/p/56749/MEX/reviews/) Popular comparisons [Fracttal One vs MEX Maintenance](https://www.capterra.com/compare/56749-159911/MEX-vs-Fracttal)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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